hello everyone, im having some weird problems.... let me start off by saying that i bricked my phone(full brick tried everything wouldn't go into dl mode) a couple weeks ago and sent it in to have it fixed. well i got it back but now i cant text or call but i can use data(i found that odd) so i odined EL30, checked my settings, plugged my phone in and used QPST to check everything was right in the cdma, cdma-2 tabs and everything still matches up with my doner incognito... i dont get it.
list of everything ive tried
- Double-Triple-Quadruple check everything in qpst matches(i even had old backup's i made and text/voice still wouldn't work)
- delete and restore apns(unrelated i think but i still tried)
- update profile+prl
- check qpst again, just to be sure
- reboot
- factory data reset
idk guys...maybe im missing something simple? HELP
EDIT: update, idk what happened but my phone JUST got some texts that my friends told me they sent around 9 hours ago. sadly it didnt magically fix itself and i still cant send messages or make calls(and i presumably cant receive messages at least not in a timely fashion). if this gives any incite on the problem figured id let you all know. also data still works
do you have an airrave? If you do, reset it.
Sent from my SPH-D700 using xda premium
JBakey said:
do you have an airrave? If you do, reset it.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
an airrave? i googled it and if you mean router looking thing then no i dont have one
Out of curiosity, what area do you live in? I'm in the West burbs of Chicago, and both my wife and I were having issues with calls and texts yesterday evening. Havne't noticed anything so far this morning, but it could be a Sprint problem, not a You problem.
DeathThrash10 said:
hello everyone, im having some weird problems.... let me start off by saying that i bricked my phone(full brick tried everything wouldn't go into dl mode) a couple weeks ago and sent it in to have it fixed. well i got it back but now i cant text or call but i can use data(i found that odd) so i odined EL30, checked my settings, plugged my phone in and used QPST to check everything was right in the cdma, cdma-2 tabs and everything still matches up with my doner incognito... i dont get it.
list of everything ive tried
- Double-Triple-Quadruple check everything in qpst matches(i even had old backup's i made and text/voice still wouldn't work)
- delete and restore apns(unrelated i think but i still tried)
- update profile+prl
- check qpst again, just to be sure
- reboot
- factory data reset
idk guys...maybe im missing something simple? HELP
EDIT: update, idk what happened but my phone JUST got some texts that my friends told me they sent around 9 hours ago. sadly it didnt magically fix itself and i still cant send messages or make calls(and i presumably cant receive messages at least not in a timely fashion). if this gives any incite on the problem figured id let you all know. also data still works
Click to expand...
Click to collapse
Call Boost, tell them the issue (leave out the programming, be simple and say you can't call or text) what they'll do is reset your line, and if the rep is too stupid or hasn't done that before, suggest it.
Sent from my SPH-D700 using xda premium
hayzooos said:
Out of curiosity, what area do you live in? I'm in the West burbs of Chicago, and both my wife and I were having issues with calls and texts yesterday evening. Havne't noticed anything so far this morning, but it could be a Sprint problem, not a You problem.
Click to expand...
Click to collapse
im in new york, on long island. but my doner phone makes calls and sends texts fine. still ill call boost and ask them to reset my line like shinydude suggested
Shinydude100 said:
Call Boost, tell them the issue (leave out the programming, be simple and say you can't call or text) what they'll do is reset your line, and if the rep is too stupid or hasn't done that before, suggest it.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
ill try this tn when i get back from classes, this sounds like a possible solution
Related
yes i did a search =) and i turned up nothing... plenty of people with the problem, but no one with any answers. this has been going on since i got the phone.
\ no wifi is not on,, i did the updates when stock, im now running fresh 1.1 and problem has not changed. i get the text (in both messages and handsent) but all there is, is a box to press to download. \
doing so does nothing but gives me an -unable to download- message.
any help would be uber great. thanks so much in advance
is it safe to try updating firmware again now that i have fresh 1.1 on there?
kraash said:
is it safe to try updating firmware again now that i have fresh 1.1 on there?
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Click to collapse
Wont work...
Sounds to me like you have a data issue of some kind. The stock SMS app is not very good. I have never heard of this issue though.
Call sprint and tell them that you cannot recieve MMS and they can reset stuff on their side. I have had to do that because I wasn't getting SMS, they put me on hold for a few minutes reset it, then theyll send you a test message that should work.
Kcarpenter said:
Wont work...
Sounds to me like you have a data issue of some kind. The stock SMS app is not very good. I have never heard of this issue though.
Call sprint and tell them that you cannot recieve MMS and they can reset stuff on their side. I have had to do that because I wasn't getting SMS, they put me on hold for a few minutes reset it, then theyll send you a test message that should work.
Click to expand...
Click to collapse
My friend has/had this same problem. I sent him some pictures once and same thing happened; no one has sent him a MMS since, so I don't know if it's still an issue.
Anyway if I were you I would contact Sprint Customer care.
theresthatguy said:
if I were you I would contact Sprint Customer care.
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Click to collapse
x2
most likely your account needs to be re-provisioned
Im having the same problem and Sprint seems to know nothing about it. I have spoken to customer service numerous times about this and even brought it in to the store. The only thing they suggest is a factory reset. I have tried that yet as I dont think that will fix the problem.
ya they tell me on the phone "lets do a hard restart, that fixes everything".. but i havnt done it because i dont want to mess up my root and rom, and i dont even know what will happen.
ok so they tried doing the reprovision today (i actually got some one who new what they were talking about) and it didnt work.
the only step left is a hard restart. will this affect fresh 1.1 or root in any way?
Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott
Dial *228 and update your PRL.
silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.
I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...
OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.
rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
Click to expand...
Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
Click to expand...
Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
Click to expand...
Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.
This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.
i turn airplane mode on then off... works for me
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
S.Meezy said:
i turn airplane mode on then off... works for me
Click to expand...
Click to collapse
Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.
I've tried sending an mms and my phone sits there and never receives it. The same thing happens when I try to send an mms.
I've tried restarting the phone and/or doing the airplane toggle (I do it every morning after I take it off charging anyway.)
I can get it to send/receive IF I connect to 4G. But, I can only connect to 4G while I'm at work, and the signal is really crappy, so it dies often.
I'm running SRF 1.1.0 and VisionKernel.
I can't remember the last time this has even worked though.
Try updating your prl and profile...
Settings/About/SystemUpdates/Update Prl or Update profile or both
Also have u deleted the stock messenging app?
What messenging app are u using.
Also another thought is that maybe the mms service is down for a moment or 2 try waiting a bit and tru again or try one of the above suggestions.
http://forum.xda-developers.com/showthread.php?t=1013463
Monkey Pox said:
http://forum.xda-developers.com/showthread.php?t=1013463
Click to expand...
Click to collapse
Thanks, but that doesn't apply to my situation. I can send/receive sms all day long without any troubles, ever. MMS is the problem I'm having.
brickwall99 said:
Thanks, but that doesn't apply to my situation. I can send/receive sms all day long without any troubles, ever. MMS is the problem I'm having.
Click to expand...
Click to collapse
Just for laughs, call Sprint and see if there is a 3G outtage in your area. This happened to me a few weeks ago and it was a 3G problem not my phone. Looks like there is a problem with 3G in my area right now. Words with Friends keeps getting connection errors. Works on 4G though.
I am going through the exact same thing!!!!!!!!!!!!!!! Im glad im not the only one I was able to recieve and send jsut fine but now I can only recieve only on wifi or 4g, im on boost running 2.2 ec05 stock rooted, you might be sprint but I know all my proxy information is put in correctly because it was working before,I cannot send out and also my prl does not update and prl I was thinking about odin'ning down to 2.1 to see if that fixes my issue, while on 3g I just get download unsuccessful and when trying to send message just sits there and then after 20 min red x in handcent, I still have stock messaging
Same here,Its crazy,started last night when I recieved a joke when on wifi (mms),then on the road I tried to send it (passenger ) on 3g,no go,so I sent a regular text,that worked ; I had just removed htmlVeiwer.apk,ODB.apk and androidExtension.apk and I was going nuts,installed those again and thought wow,that didnt work... So I would love to know why all the sudden I cant,but my brother can on his epic,and we live in the same house.
Sent from my MyFrankenstein EC05OCE using XDAP App...
ecooce said:
Same here,Its crazy,started last night when I recieved a joke when on wifi (mms),then on the road I tried to send it (passenger ) on 3g,no go,so I sent a regular text,that worked ; I had just removed htmlVeiwer.apk,ODB.apk and androidExtension.apk and I was going nuts,installed those again and thought wow,that didnt work... So I would love to know why all the sudden I cant,but my brother can on his epic,and we live in the same house.
Sent from my MyFrankenstein EC05OCE using XDAP App...
Click to expand...
Click to collapse
yea that is crazy And i didnt remove anything I kept all original stock info
Apparently it's Sprint yet again. 3G was out on my phone for over an hour today and then just popped back on. Texts wouldn't go through on 4G either.
Do you BONSAI?
Try this.. download apn backup and restore from the market..
Backup your apn. It makes an xml file.
Open it. Inside that xml there is an mms gateway.
Delete that, save as something else.
Keep your original xml file.
Goto apn backup and restore.
Choose delete apns. Then restore apns.
Choose the new xml you made.
See if that works. If not you can always restore the original bckup you made.
Sent from my SPH-D700 using XDA App
Ok guess what,SprintAndroidExtension.apk will break this if removed also,that took another hour to figure out,I had 4 files I had to narrow down that I removed last night. So my MMS is working again.
Sent from my MyFrankenstein EC05OCE using XDAP App...
ecooce said:
Ok guess what,SprintAndroidExtension.apk will break this if removed also,that took another hour to figure out,I had 4 files I had to narrow down that I removed last night. So my MMS is working again.
Sent from my MyFrankenstein EC05OCE using XDAP App...
Click to expand...
Click to collapse
well that uis great for you unfortunately i am still having issues with downloading over 3g and I have not removed sprintandroidextension
First of all apologies if this has been covered before.
My son in law got himself a new Atrix yesterday and so far he is very happy with it. Exept any txt messages he gets keep coming again and again about every 1/2 hour this has been going on all day and I am the one he is blaming as I was the one who recommended the Atrix to him.
If anybody has had this problem or anyone knows the answer I will be much obliged as the way things are going I will not get any sleep tonight.
Sounds like someone is using SMS Bomber to send him repeat text messages. Download Anti SMS Bomber from the market, and make sure it runs all the time, that should do the trick.
Anti SMS Bomer - https://market.android.com/details?id=org.baole.antibomber
Is it the same exact text message over and over? I had this happen to me last night, except it was the same exact text coming from my girlfriend.
I turned off my phone for the night and the next morning I received about 30 text messages (all from her) saying the exact same thing. I solved it just a little bit ago with an SBF flash.
Sinful Animosity said:
Is it the same exact text message over and over? I had this happen to me last night, except it was the same exact text coming from my girlfriend.
I turned off my phone for the night and the next morning I received about 30 text messages (all from her) saying the exact same thing. I solved it just a little bit ago with an SBF flash.
Click to expand...
Click to collapse
This happens to me anytime my phone is off or in airplane mode and someone texts me more than once. The first one sent comes over and over again.
You don't have to SBF flash.
With the phone on, pull the battery (and I reseat the sim, but that's probably just silly) and pop it back in. I usually get the message one more time and then any that were queued up behind it.
I use GoSMS but I also got it with Handcent... Stock doesn't seem to do it.
Oh. I had mine with the SMS app (from GBlur). I think I had a total of ~170 messages from her saying the same thing. I did all of that and even tried separate SMS clients but nothing worked except an SBF flash
Thanks to one and all for your advice.
We sorted it in the end by phoning Orange and they advised the pull battery while the phone was still on. After re-boot they pushed all the queued up messages. Up till now things are looking OK but S-i-L is a bit reluctent to try messages.
I think he is either going to try the Anti SMS Bomber or SBF flash, it's up to him I got into enough trouble for recommending the Atrix. He is now trying to do a swap for my SE Xperia Arc. (Thinking about it).
That does fix it... it is of course subject to happening again if he gets a message while the phone is off. Fairly easy fix though, i've never had to have them push my messages. My wife sends me enough that she pushes them for me
Totally trade him!
Yes, it still happening with me. Try to disable Cell Broadcast on Wifi & others configuration menu...
Mine doesnt have this menu, but i edited it on settings.db and still spamming the sms.
@Edit
Look at HERE
Ive had the Atrix since launch never had this problem, my buddy who i recommended the Atrix started getting 20+ same text two days ago. Then yesterday I had the same problem for the first time. We both called Att, they were useless. The problem resolved itself for both of us last night. A bunch pushed through all at once. No sbf no battery pull, but if it happens again I def will pull battery. No duplicates in 24 hours, glad thats over. My phone was definately not turned off or in airplaine mode when it started.
This all points at a network level problem. Why would the phone redeliver its own texts?
We had this with another phone here at work a while back when someone was abroad and it was a network level issue that caused it.
SkzBR said:
Yes, it still happening with me. Try to disable Cell Broadcast on Wifi & others configuration menu...
Mine doesnt have this menu, but i edited it on settings.db and still spamming the sms.
@Edit
Look at HERE
Click to expand...
Click to collapse
We were able to disable Cell Broadcast through Wifi settings don't know if it will help but don't think it will do any harm either.
beatphreek I am close to closing the deal.
tehrules said:
This all points at a network level problem. Why would the phone redeliver its own texts?
We had this with another phone here at work a while back when someone was abroad and it was a network level issue that caused it.
Click to expand...
Click to collapse
I agree, I'm assuming it's happening when sending to you fails somehow, out of range or no signal or whatever (airplane mode, shutting down system) and the request gets stuck.
Sad that AT&T can't get that fixed though.
Okay so no duplicate text since I posted yesterday, or, two days ago.? Just sent my buddy (^who also had the prob^) a text asking it he had gotten anymore duplicates. I received three back that said "no". I sent one saying, "are you joking?". He called and asked if I was f***ing with him, hes getting duplicates of my messages also. So the issue went away for 48 hours and came back when I mentioned it!! *facepalm
Pulling the battery doesn't help! The issue resolved itself before w/o a factory reset so I am hesitant to do one. I agree with the thinking that it is a network issue. What would you do XDA friends?
EDIT: Im on 4.1.83 GladRoot GingerBlur. He is on 4.1.83 GladRoot NO GBlur. Im using Handcent and I think he is too.
I Still with duplicated messages... thats making me replace atrix for anything else... just atrix have this insue.
I'm happy to say that since I last posted on this thread there have been no more mass duplication messages
I am extra happy about that as I did the swap and am loving My Atrix.
Sent from my MB860 using XDA Premium App
WiredPirate said:
Okay so no duplicate text since I posted yesterday, or, two days ago.? Just sent my buddy (^who also had the prob^) a text asking it he had gotten anymore duplicates. I received three back that said "no". I sent one saying, "are you joking?". He called and asked if I was f***ing with him, hes getting duplicates of my messages also. So the issue went away for 48 hours and came back when I mentioned it!! *facepalm
Pulling the battery doesn't help! The issue resolved itself before w/o a factory reset so I am hesitant to do one. I agree with the thinking that it is a network issue. What would you do XDA friends?
EDIT: Im on 4.1.83 GladRoot GingerBlur. He is on 4.1.83 GladRoot NO GBlur. Im using Handcent and I think he is too.
Click to expand...
Click to collapse
Are you running root call blocker? Or any root apps that require access to the calling permissions
Sent from my MB860 using XDA Premium App
LancerV said:
Are you running root call blocker? Or any root apps that require access to the calling permissions
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Yes i was, but I uninstalled it recently. I am no longer getting duplicate texts. my friend IS still having the prob. Att has sent him another Atrix, we are going to copy his apps to the new phone soon and see if they stop.
Is there an issue with RCB on the Atrix?
Interestingly im running that too. I haven't seen the issue in a week or so but next time I will try disabling it too. I know everytime it gains root access it FC's the Voice Commands app.
Sent from my MB860 using XDA Premium App
WiredPirate said:
Yes i was, but I uninstalled it recently. I am no longer getting duplicate texts. my friend IS still having the prob. Att has sent him another Atrix, we are going to copy his apps to the new phone soon and see if they stop.
Is there an issue with RCB on the Atrix?
Click to expand...
Click to collapse
Yep there is an issue with rcb and text messages
Sent from my MB860 using XDA Premium App
For some strange reason my phone number wont work on my phone. If I call it from another phone it says the " the number or code you have entered is incorrect, try again". I took it to Sprint and they couldn't figure it out. They were going to give me a new phone and send me on my way but the same thing happens on the new phone. Now a number I've had for 12yrs I may have to change it. I wonder if I can switch services and keep the same number? Has this happen to anyone?
I'm wondering, were you using a 3rd party VVM app?
Sent from my PC36100 using xda premium
I thought it may have been google voice but I disabled that and still nothing. I don't think it would make my phone not be able to do do anything, even after they reset my phone, de-activated then re-activated my service, and switched to a new phone..
I see Sooooo many people have major problems after using Google voice. Like the can't get calls anymore, or can't get texts. I've always stayed away from it, but always read awful stuff.
Are you sure you disabled it properly, did you disable it from a desktop website?
There are a few guides floating around the forum RE: Google voice. Sorry, can't remember where, exactly.
Sent from my PC36100 using xda premium
I went and picked up another Evo from Sprint, the free one they try'd to reset yesterday. Everything works now, I can make calls and receive them. The funny thing is they dont know how it got fix. The tech came in the morning to try and fix it again and it worked itself out. They still have no clue what happened.