Database Users

Incoming MMS not working , how to fix ?

Been having this problem since day one with Cyanogen.
Invariably the incoming picture mail ceases to function.
Ive gotten it to work when its acted up by resetting fixing permissions , unchecking then re checking "auto retrieve mms" , and selecting "TMOBILE" under provider listing to re register with network.
Since most of the time I have to ask people to pic mail me its extremely difficult to troubleshoot regularly.
"mms" is too short a term for seach it seems so apologize if this is an old issue.
1. Is there a specific fix to get MMS working as it should ?
2. Is there a way I can test if it works by emailing my phone ([email protected]) with a pic attached ? That never works.
3. If this is ROM specific ,are there any ROMS that dont have any sms/mms issues ?
G1
cyanogen 4.02
default messaging , handcent ,chomp have all given me the same problem...only using handcent currently.

Try sending yourself two mms messages

Tried 3 different.... only 1 came through. grrr

Noone has any ideas ?
Would upgrading my radio do any good ?

I noticed that both you guys are running old roms ...have you considered updating to 1.6 rom ,, I had issues sending mms with handcent when upgraded and I emailed them and they issued an update for 1.6 donut support. works great now

dan0zone said:
I noticed that both you guys are running old roms ...have you considered updating to 1.6 rom ,, I had issues sending mms with handcent when upgraded and I emailed them and they issued an update for 1.6 donut support. works great now
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Click to collapse
I will be trying this now that theres a one file Cyanogen. I was pessimistic about Hero roms because so many were limited or laggy.
qhemani said:
The hell with the incoming mms i cant send any mms..n no 1 on this site is help n anyway this site suck
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Click to collapse
For all I know there could be a wealth of info..but mms wont come up with anything in search.
Worst case scenario you can receive my MMS and Ill send out any you need.

for me if i am on wifi, i can never get mms sent or received. but onc ei turn off wifi and get on 3g it sends and receives fine. i missed a lot of mms because at home i always have my phone on wifi. i only know i miss them because right after an mms is sent, sometimes people sms me and say "did you get that?" and then i am aware they sent an mms.

Installed Cyn 4.1.999999999999999
STILL same issue. Ugh.

I have the same issue and I just switched to that ROM. My problem is real intermittent and in fact mine will somes times not receive regular texts, or the recipaent never gets them, or even sometimes someone will get multiple copies of my text messages all at once and I'll even get a few copies of received text messages on my phone. Just annoying.
Found this though, basically just sending a picture to your own phone.
http://support.t-mobile.com/doc/tm23379.xml
I live in some crappy 3G coverage, so its always switching between that and edge. Something I've been meaning to try is to force the phone to only use 2G networks and see if that helps.

Raceit said:
I have the same issue and I just switched to that ROM. My problem is real intermittent and in fact mine will somes times not receive regular texts, or the recipaent never gets them, or even sometimes someone will get multiple copies of my text messages all at once and I'll even get a few copies of received text messages on my phone. Just annoying.
Found this though, basically just sending a picture to your own phone.
http://support.t-mobile.com/doc/tm23379.xml
I live in some crappy 3G coverage, so its always switching between that and edge. Something I've been meaning to try is to force the phone to only use 2G networks and see if that helps.
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Did you have this problem before switching to this ROM ?
What ROM were you using prior ?

KOF33 said:
Did you have this problem before switching to this ROM ?
What ROM were you using prior ?
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Click to collapse
Yep, same problem. I'd say I'm 99% sure I even had this issue when I was using JF roms. I just came from Cyan 4.0.4 rom and a few of his previous roms before that.
I'm also half temped to unroot it and go back to a factory T-Mobile rom.

Raceit said:
Yep, same problem. I'd say I'm 99% sure I even had this issue when I was using JF roms. I just came from Cyan 4.0.4 rom and a few of his previous roms before that.
I'm also half temped to unroot it and go back to a factory T-Mobile rom.
Click to expand...
Click to collapse
As am I.
Its annoying as hell to get "did you get my pic ?" or "what do you think" wondering wth theyre talking about.

Not sure if this will work for you but works for me. Only way I can receive mms from anyone is they have to type something in the subject and something in the message. If they do that I get it everytime. Might want to give it a try.

spankymclovin said:
Not sure if this will work for you but works for me. Only way I can receive mms from anyone is they have to type something in the subject and something in the message. If they do that I get it everytime. Might want to give it a try.
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Will try..
TMo had me pull out battery then re try...it worked....till I got home.
Rep said it may be caused by a bad tower in my area pulling out battery connects me to another tower.
Sounded like BS but seeing that it worked when we tried but failed later on ..perhaps.
Id feel better if I knew this was a problem with or without Root. Im fighting my urge to just go back to stock...hate to lose apps2sd though.

HELP! Cant receive SMS

I am having a problem receive text/sms. My friends and family get my text, but when they text me i dont get anything at all. I tried taking out the battery and sim and turn it back on and still i cant get anything.
Dose anyone know how i can fix this problem?
Please write back.

coltonlee said:
I am having a problem receive text/sms. My friends and family get my text, but when they text me i dont get anything at all. I tried taking out the battery and sim and turn it back on and still i cant get anything.
Dose anyone know how i can fix this problem?
Please write back.
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Click to collapse
id get in contact with your service provider.

do you have lookout mobile security installed on your phone??

gamepro56 said:
do you have lookout mobile security installed on your phone??
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Click to collapse
omg yes i do. dose that effect incomming sms or suttin?

coltonlee said:
omg yes i do. dose that effect incomming sms or suttin?
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Click to collapse
yes it does..same thing happen to me two days ago. you need to uninstall it in order to receive text messages again

No receive ~ No lookout
I am having the same trouble now that I have 2.3.4 OTA I can't receive text... sending with no problem but can't receive. I used to have Lookout Mobile Security before so I installed it again so I could force stop and wipe date, then uninstalled... thinking maybe there was a trace of it causing this. I still can't receive texts.
I went to Verizon and they did a factory reset... no change.
I've gone through several ROMs thinking perhaps it was related... no change.
Verizon says I should unroot and come back to buy a refurbished replacement... really don't want to do that. Anyone have any ideas?
Thanks,
Doug

Rooted Then Verizon Wireless Could Not Authenticate My Phone

I just got my phone rooted... ran nandroid backup and whatnot and then I tried to make a call on my phone. I get a nice Verizion Wireless lady (recording) telling me that Verizon Wireless could not authenticate my phone and to dial #8899.
This transfered me to a customer service rep (no hold time at all) and I had to explain to her that I didn't do anything to my phone. She "sent updated security" to my phone and now it works.
Did anybody else have this problem? I haven't seen anybody else say anything about this.

I am assuming you had the phone fully activated and working before you rooted it right?

krelvinaz said:
I am assuming you had the phone fully activated and working before you rooted it right?
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Click to collapse
Yep. I've had the phone since launch day. I'm just happy it is working now! I was just surprised to hear the message.

I've had this many times with WM on my TP2 when I installed custom ROMs- it's common... Just tell VZW that you cleared your storage or something and that when you did that, you had to reprogram the phone, and then you got the message. I'm not sure what causes it... Do any of the Devs know if there is a VZW file saved on the phone whenever you activate and program? Maybe the phone randomly checks for this file? I'm not sure how VZW knows... Maybe when you program a phone it checks to see if it has EVER been programmed by VZW - since you installed a ROM that was built from scratch it doesn't have this info preallocated, VZW tells you that they can't authenticate your phone and you have to talk to a rep.
It's their way of trying to find out who jacked with their phones, and if you admit to any foul play, they'll probably void the warranty and maybe even refuse service until you have it brought back into a VZW store for official programming. Not sure though...

Calibob2001 said:
since you installed a ROM that was built from scratch it doesn't have this info preallocated, VZW tells you that they can't authenticate your phone and you have to talk to a rep.
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Click to collapse
Understand your idea, but I didn't install any custom ROM. All I did was root it, installed recovery reflash, did a backup and then I tried to make a call. I was just surprised because I never saw anybody else mention it. Oh well.... My phone still works, so I'm happy!

eMpTy3000 said:
Understand your idea, but I didn't install any custom ROM. All I did was root it, installed recovery reflash, did a backup and then I tried to make a call. I was just surprised because I never saw anybody else mention it. Oh well.... My phone still works, so I'm happy!
Click to expand...
Click to collapse
That is weird... VZW is tricky, who knows what they can actually see has been done to the phone. I mean, if we open up a menu that tells us what ROM were running, I'm sure they can too

It lost the akey is what it sounds like, happens sometimes when a phone is hard reset or wiped, Droid Eris does it all the time but Ur all good calling tech is all it takes.
Sent from my ADR6300 using XDA App

[Q] Error sending/receiving MMS "National access coverage not available."

Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott

Dial *228 and update your PRL.

silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.

I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...

OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.

Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.

OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.

rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
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Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.

my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through

1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
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Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.

Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.

rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
Click to expand...
Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.

This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.

i turn airplane mode on then off... works for me

Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App

S.Meezy said:
i turn airplane mode on then off... works for me
Click to expand...
Click to collapse
Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.

[Q] No longer receiving sms in stock messaging app

Using stock sense and sprint/gv integration and i can receive texts in gv as well as send them from the stock messaging app and gv.
i've contacted sprint on the phone a couple times and got to the highest level tech support and they couldn't fix it. also tried the sprint store and they just want to give me another evo. they have one on order, but i'd much rather keep my rooted evo! the new one will likely have 2.3 installed stock and i'll need to wait for root.
this really doesn't seem like a hardware issue anyways, seems like it's a network side problem.
i've made sure sms forwarding is enabled to my mobile number on gv, tried factory and hard resets multiple times. tried unintegrating and reintegrating my sprint number with gv.
the weird thing is even when i'm unintewgrated and using just vanilla sprint i don't receive texts at all. i can send them, make and receive calls too but never does a text come to my phone.
there doesn't seem to be anyone else reporting this problem i8n my area.
phone is rooted, stock rom, the problem started after iu hard reset my phone. i was hoping a hard reset would fix some buis i was experiencing with the GB update. i can't say for sure this was because i hard reset, buit it's a huge coincidence that it happened at approximately the same time. i can't think of any logical reason the hard reset would affect my sms this way.
btw i installed a rooted version of 2.3.3 as well as the latest combo radio pack. that was over a week ago though and this issue just cropped up yesterday.
hopefully this post wasn't too jumbled and i gave enough info, any ideas?
edit: crap, should be in the Q&A forum, please move if necessary :/

Try updating your profile
Sent from my PC36100 using XDA Premium App

i've done that a bunch of times, so did sprint.

[Q] If you call one of the people you text, does the return text from them show up after the call?

dpilcher said:
[Q] If you call one of the people you text, does the return text from them show up after the call?
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Click to collapse
No it doesn't.

Brandito said:
No it doesn't.
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Click to collapse
Not what I was going through a few months back then, but I could make calls but not receive calls. I don't use GV either so probably not the same issue. Just thought I would ask, turns out those issues for me was my 3G going out on my phone. Ended up getting it replaced.
Hope you find a solution, I know how frustrating it is.

dpilcher said:
Not what I was going through a few months back then, but I could make calls but not receive calls. I don't use GV either so probably not the same issue. Just thought I would ask, turns out those issues for me was my 3G going out on my phone. Ended up getting it replaced.
Hope you find a solution, I know how frustrating it is.
Click to expand...
Click to collapse
sprint is ordering me another phone, hoping against it being a refurb, though then i likely have to wait for a new root method for gingerbread.
preferably they'd get it working on my current evo. i really think it has to be a network issue.

Brandito said:
sprint is ordering me another phone, hoping against it being a refurb, though then i likely have to wait for a new root method for gingerbread.
preferably they'd get it working on my current evo. i really think it has to be a network issue.
Click to expand...
Click to collapse
You should be good, I had two replacement refurbs as early as last week and they both had 3.7 on them. Watch for the sunspot on the screen when it boots initially (bright white spot in the lower half towards the middle), both of the refurb replacements had the bad screen. You can't see it if it boots all the way..you'll have to go to a bright screen to see it but it will just get worse to where you will see it all the time. Finally the rep gave me a NIB 004..also 3.7. Just make sure they don't update it, I would ask if you could do the activation as well so you can look for the screen issue on initial boot. Good Luck! Guess I didn't have to quote due to it being right above mine...lmao

Think they'll give me any trouble if I turn in my phone still rooted? I don't feel like unrooting it, not to mention if the new/refurb doesn't fix my issue I'm going to keep my current evo anyways.
I mean they've already approved me for the replacement.

I had the same problem
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.

foxtrotftw said:
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
Click to expand...
Click to collapse
can't even get it to do anything after entering ##3283#, never even pops up a dialog.

foxtrotftw said:
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
Click to expand...
Click to collapse
Ya..did all that and then some to mine..no dice. But good advice. Hardware issue won't be solved by software no matter the method I found out. Believe me..even went as far as unrooting and seeing if stock would be the same..it was.
The unrooting process is very easy and with the replacement coming in, why not. Sounds like hardware anyway. Here is what I did to go back and forth:
http://forum.xda-developers.com/showthread.php?t=1113620
You can also look at the stickies at the top of general/Q&A for options.
Good Luck.

dpilcher said:
Ya..did all that and then some to mine..no dice. But good advice. Hardware issue won't be solved by software no matter the method I found out. Believe me..even went as far as unrooting and seeing if stock would be the same..it was.
The unrooting process is very easy and with the replacement coming in, why not. Sounds like hardware anyway. Here is what I did to go back and forth:
http://forum.xda-developers.com/showthread.php?t=1113620
You can also look at the stickies at the top of general/Q&A for options.
Good Luck.
Click to expand...
Click to collapse
doesn't seem like hardware at all to me though. and if that's the case and I unroot and end up keeping this phone i just shot myself in the foot by locking my bootloader.
i wish i would have had them try activating another phone today to see if another phone would be able to receive the texts.

No need to unroot! Go to voice.google.com, click on the "gear" icon to go into Voice Settings. Find your gv/sprint phone number, click Edit and check the checkbox for "receive text messages on this device." Hit save, and enjoy.

jesuspgt said:
No need to unroot! Go to voice.google.com, click on the "gear" icon to go into Voice Settings. Find your gv/sprint phone number, click Edit and check the checkbox for "receive text messages on this device." Hit save, and enjoy.
Click to expand...
Click to collapse
that's only the FIRST thing I tried, along with unchecking, rechecking, removing integration, readding it..twice! and about a dozen combinations of applying settings, checking and unchecking boxes and finger crossing.

Brandito said:
that's only the FIRST thing I tried, along with unchecking, rechecking, removing integration, readding it..twice! and about a dozen combinations of applying settings, checking and unchecking boxes and finger crossing.
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Apologies, but you didn't mention that you did this in your post. Had no way of knowing that you've already tried this.

jesuspgt said:
Apologies, but you didn't mention that you did this in your post. Had no way of knowing that you've already tried this.
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Click to collapse
I actually did in my first post, though that post is a bit of a mess I realize, it's hard to really put everything I've already tried in any neat order.
No worries either way, any suggestions are welcome at this point.