I dropped epic in parking lot and it shattered the screen. Bad day. So if anyone is selling one please let me know. I'd even take a bricked one. I just need a working screen. at this point I don't think it's worth it to use an upgrade on a epic 2.
i will be selling mine with broken screen and odined back to stock for $75 and my wife's which is on CM7 Nightly 45 for $200. I will give extra batteries (x2) and battery charger and a couple cheap plastic hard cases, screen protectors to anyone who buys both for $250.
troyolson92 said:
I dropped epic in parking lot and it shattered the screen. Bad day. So if anyone is selling one please let me know. I'd even take a bricked one. I just need a working screen. at this point I don't think it's worth it to use an upgrade on a epic 2.
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Click to collapse
Walk in to Sprint repair center. For 35 dollars you get a new screen. Some peeps with no insurance have gotten it too. Just try and come back and thank me.
gastricpenguin said:
Walk in to Sprint repair center. For 35 dollars you get a new screen. Some peeps with no insurance have gotten it too. Just try and come back and thank me.
Click to expand...
Click to collapse
Just did again today. Told me I need to replace it under insurance. 3 different repair centers. Same result.
Sent from my SPH-D700 using xda premium
JohnnyEpic said:
Just did again today. Told me I need to replace it under insurance. 3 different repair centers. Same result.
Sent from my SPH-D700 using xda premium
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Click to collapse
Key word in this is "again". I would assume they would only replace a screen once.
Sent from my SPH-D700 using Tapatalk
I called repair shops even searched online to replace the screen myself. Cost is $125 cheapest just for the screen. repair center told me to buy new phone. I'm on my to att to scope them out....
Speedin07si said:
Key word in this is "again". I would assume they would only replace a screen once.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Keyword is 'again' as in went to multiple stores with failed results. I've never repaired, fixed, or replaced my Epic. Its an original from Sprint two weeks after release.
Sent from my Transformer TF101 using xda premium
I had one Epic they replaced for free with some small cracks in the screen. Second one dropped and hit face down on concrete, I had to pay $100 to get a new one to replace that, that was with insurance.
A while ago there was a discussion about screen replacements under TEP. Don't remember exact details but they would only replace for less than "x" inches scratch and fewer than "x" scratches which don't touch the edges..etc etc.
Shattered screen is not a manufacturing defect or normal wear and tear so insurance deductible makes sense.
Sent from my SPH-D700 using XDA App
I sent my daughter's Epic Touch Galaxy 2 whatever in to Samsung. They replaced the screen for $160 including UPS shipping both ways which was cheaper than a lot of places were selling the screen uninstalled for. I think they do the older phones cheaper though. You might try checking with them.
Its if the crack is under one inch. But with shattered screens, your only option is to do an insurance claim, pay the $100 deductible and get a new phone sent to you. Its quick easy and fast delivery.
Sent from my Nexus S 4G using xda premium
The 35 dollar replacement is only for screen defects, it doesn't cover drops, or water damage... I got mine repaired for 35, but it was because the front camera had gone out, so it wasn't a drop or water.
Related
Ok so unfortunately my 2 week old epic 4g was ran over today. ruined the screen, back cover and the battery is bulged out. It still turns on but no display(can hear the phone boot up)
Question is. When I get the replaement will it have the battery cover and the battery? when I was with t-mobile they only sent you the bare phone and you had to use your old battery and battery cover.
I just got my replacement Epic today (screen separation) and it was just a bare phone.
Sent from my SPH-D700 using Tapatalk
styckx said:
I just got my replacement Epic today (screen separation) and it was just a bare phone.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Refurb or "Brand New Second Hand"?
stud_muffler said:
Refurb or "Brand New Second Hand"?
Click to expand...
Click to collapse
Brand new. I had to peel the little clear protective strips off the bezel and all that jazz.
Sent from my SPH-D700 using Tapatalk
crap, so what do I do?
I put on the insurance claim that It was ran over. But I didnt put anything else. It says it will be here tomorrow.
I would think with having to pay the 100 deductible that they would send you a brand new phone.
Why don't you call them and ask?
Sent from my SPH-D700 using Tapatalk
styckx said:
Why don't you call them and ask?
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
+1 it won't hurt to ask. if all else fails im sure you can find a cover for cheap on amazon or something like that.
was it an insurance claim(deductible) or you called Sprint for replacement under warranty(no deductible)?
the ins claims replacements are always 'complete' replacement, whereas the 'under-warranty' replacements are bare phone..at least from my experience. ymmv
r3zon8 said:
was it an insurance claim(deductible) or you called Sprint for replacement under warranty(no deductible)?
the ins claims replacements are always 'complete' replacement, whereas the 'under-warranty' replacements are bare phone..at least from my experience. ymmv
Click to expand...
Click to collapse
it was an insurance claim through asurion where i payed the 100 deductible.
r3zon8 said:
was it an insurance claim(deductible) or you called Sprint for replacement under warranty(no deductible)?
the ins claims replacements are always 'complete' replacement, whereas the 'under-warranty' replacements are bare phone..at least from my experience. ymmv
Click to expand...
Click to collapse
I think it depends on the type of claim. I made an insurance claim on my Diamond because it got wet. They sent out a phone, battery, and charger (no back cover) and only asked I send the bare phone back. So I would definitely call them and make sure they know it's busted and you need the whole thing replaced.
Came home for lunch and the phone was here. Came complete just like I bought it in the store. All accessories and everything. Only came with a small pouch to put the old phone in so I am assuming I don't have to send my old accessories back. That was fast though as I filed the claim online yesterday around lunchtime and already got the new one.
Sent from my SPH-D700 using Tapatalk
Well The glass is not as strong as I thought. I only dropped it getting out of my car on to the pavement. The screen it still working but idk for how long. I just added insurance through Sprint right now because I didn't have it. I bought it from Best Buy. So now what should I just claim it was stolen and get a new one? Should I wait to make a claim? How much is it? This just toped my bad day, I need a drink!
http://cgi.ebay.com/Samsung-Epic-4G...Cell_Phones&hash=item35ad2d640a#ht_500wt_1156
Uh this could work?
If its within 30 daysof you buying it then I believe that any claims have to go through best buy since you bught it there....if it is past the 30 days then you can just take it into a sprint store and they should repair/replace it for you....if they don't do it for free then they will just charge you the deductible the same as if you reported it lost/stolen
Sent from my SPH-D700 using XDA App
Well I'm seeing posts that its $100 deductible from Sprint's 3rd party. But everything online i see from Sprint says $50. If its $100 then the above post for the screen replacement is worth it. I have tore a Epic down yet but I think i capable of doing it. I called Best buy and they said that if i have their insurance ($10 a month) They will send it out put a $150 hold on my card then replce it if its not fixable with a new one. Im with in my 30 day so IDK ??????????????
WhiteWidows said:
Well I'm seeing posts that its $100 deductible from Sprint's 3rd party. But everything online i see from Sprint says $50. If its $100 then the above post for the screen replacement is worth it. I have tore a Epic down yet but I think i capable of doing it. I called Best buy and they said that if i have their insurance ($10 a month) They will send it out put a $150 hold on my card then replce it if its not fixable with a new one. Im with in my 30 day so IDK ??????????????
Click to expand...
Click to collapse
The dedictible for the Epic and other smartphones is $100, not $50.
TWO515TY said:
The dedictible for the Epic and other smartphones is $100, not $50.
Click to expand...
Click to collapse
It used to be 50 bucks, then last year sprint upped the deductible to $100 so the web pages you are finding might be older ones
Sent from my SPH-D700 using XDA App
this is why i bucked up and bought the $35 horizontal leather holster from day 1. **** im not watching my $550 phone go down the toliet.
Beware of replacement screens off ebay.
Most of the replacement screens for the Epic are LCD screens which are NOT SuperAmoled! So its maybe 20 or 30 bucks cheaper but it aint gonna be any thing like the original.
My advice is to just pay the $100 deductible and get a new one through sprint. You will at least be sure you are getting a S.Amoled screen!!
posted from a EPIC4G.
I don't know why, but I would love to see a picture. That suxs tho :/
Sent from my SPH-D700 using XDA App
GXnext said:
I don't know why, but I would love to see a picture. That suxs tho :/
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
me two
wondering how it looks like.
This is from me getting out the car with the phone on my lap. about a 2 -3 foot drop directly on the screen.
Now to decide weather i should cancel the Sprint insurance and got get the Best Buy insurance. Best Buy said they will add me on sent it to their repair center then if its deemed unrepairable they will give me a new one. 10$ per month $150 deposit that i get back according to them.
wonder if squaretrade may be a better option?
Here is a response I received from the seller of the replacement part.
Dear 420whitewidow420,
Hi, this screen is two layers. It sounds like you just cracked the outside layer, the touchscreen. The lcd underneath is still fine. The part in the ad will include both screens and the back. Pretty much as long as your motherboard is okay this will take care of it. Thanks.
- ja32183
Click to expand...
Click to collapse
Im not sure if it is a LCD of AMOLED I sent another message asking what it is.
Im still unclear what the best way is to take care of this. Im still in my 30 days.
WhiteWidows said:
Here is a response I received from the seller of the replacement part.
Im not sure if it is a LCD of AMOLED I sent another message asking what it is.
Im still unclear what the best way is to take care of this. Im still in my 30 days.
Click to expand...
Click to collapse
It's not going to be super amoled from an ebay vendor because Samsung has tight control of production at this point in time. IIRC the s.amoled tech allows the touchscreen and led screen to be attached to each other so most likely you broke both and/or can't replace them separately. I think the ebay guy just wants to sell you the kit regardless of whether it will help you. I would definitely not buy it.
For what it's worth, this is from the AMOLED wiki (bolding from me): The main difference between a Samsung Super AMOLED and AMOLED is that touch is integrated into the screen instead of an extra layer on top of it. This results in a thinner device, 20% brighter, reflects 80% less sun*light and consumes 20% less power. Color is more vivid and natural, viewing angles are improved since that extra touch layer is removed with better light transmittance.
Soo I will start out by saying my phone has never been dropped and I rarely use the keyboard but I'm having two issues... first my screen and keyboard wobble quite a bit expectually when I'm using the screen to text etc and it squeeks a little two.... second problem is I have burned in images on my phone.. expecially where the text box and numbers should be in my mms program.. these are still visible if trying to watch a movie for example... so my quest is how will sprint handle this... are they going to make me shell out a 100 for a new phone.. or will the replace/fix it free of charge.. I do pay the 8 a month for insurance fyi.
Thanks for any help you can provide
Sent from my SPH-D700 using XDA App
I don't work for Sprint but your issues are ones I believe they would definitely charge the deductible for, if they agree to replace at all. Your problems arguably fall under 'normal wear & tear' since they don't hinder the normal operation of the phone. They're largely cosmetic.
DroidApprentice said:
I don't work for Sprint but your issues are ones I believe they would definitely charge the deductible for, if they agree to replace at all. Your problems arguably fall under 'normal wear & tear' since they don't hinder the normal operation of the phone. They're largely cosmetic.
Click to expand...
Click to collapse
I'll say this: I dropped mine, its cracked at the bottom comparible to a spider web, and it crashes when the screen turns off, which requires a battery pull/reinsert to get back on agan, and sprnt said they'll replace it for the $100 deductible.
Sent from my perfect epic
i wouldnt mention the loose hinge,, as they will tell you it is cosmetic. the screen burn on the other hand, is an issue that should be covered. i had a bad burnt in image on mine and they gave me no hassles what so ever. they wwanted to replace the screen, witch i would have been fine with, but they didnt have any that day, so they just gave me a new in box replacement. ymmv. prolly get a refurb.
see my thread at ppcgeeks about it...
http://forum.ppcgeeks.com/sprint-epic-4g/135478-anybody-wanna-see-image-burnt-my-screen.html
zanderman112 said:
I'll say this: I dropped mine, its cracked at the bottom comparible to a spider web, and it crashes when the screen turns off, which requires a battery pull/reinsert to get back on agan, and sprnt said they'll replace it for the $100 deductible.
Sent from my perfect epic
Click to expand...
Click to collapse
Funny they fixed mine for free, same issue
Sent from my SPH-D700 using XDA App
sceptor said:
Funny they fixed mine for free, same issue
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Policies have changed since then.
Sent from my perfect epic
zanderman112 said:
Policies have changed since then.
Sent from my perfect epic
Click to expand...
Click to collapse
indeed. i spiderwebbed an evo about 3 weeks ago. 100 dollar deductible. i couldnt get anyone to even touch it. i wouldve ordered a screen and put it in myself, but it wouldve taken 3 weeks to get, cost 50 bucks and who knows the quality from hong kong. asurion was 100 dollars and i had a bnib replacement on my porch the next morning.
austin420 said:
indeed. i spiderwebbed an evo about 3 weeks ago. 100 dollar deductible. i couldnt get anyone to even touch it. i wouldve ordered a screen and put it in myself, but it wouldve taken 3 weeks to get, cost 50 bucks and who knows the quality from hong kong. asurion was 100 dollars and i had a bnib replacement on my porch the next morning.
Click to expand...
Click to collapse
Nice, yeah I can't wait to get the new one. No more messed up hinge! And I'll probably get a case this time..
Sent from my perfect epic
why havent you gotten one yet? wasnt that like 2 weeks ago? like i said. the gfs evo got broke on a wed at 4 in the afternoon and the new one was there thurs morn...
austin420 said:
why havent you gotten one yet? wasnt that like 2 weeks ago? like i said. the gfs evo got broke on a wed at 4 in the afternoon and the new one was there thurs morn...
Click to expand...
Click to collapse
Haven't gone in yet we're going to a store that 1 hour away, and my family is busy most of the time. They also have to look at my mom's lg rumor touch. It drops calls all the time. And I know all they're gonna do is "update" the prl and send us off with it, well that's what they're gonna try to do I tried to convince her to get the intercept, but she wouldn't listen(that ws when we only had evo, epic, and intercept at sprint)
Sent from my perfect epic
Sorry to hijack but since its a TEP thread:
Will tep cover this?
Im gonna add a family line and get a new phone for me and give my epic to my mom, but the screen has 2 TINY chips (like . big) and I want it to be nice and perfect for her. I know screen replacement is free if under 1 inch, but will they replace it with such a little defect?
blu9987 said:
Sorry to hijack but since its a TEP thread:
Will tep cover this?
Im gonna add a family line and get a new phone for me and give my epic to my mom, but the screen has 2 TINY chips (like . big) and I want it to be nice and perfect for her. I know screen replacement is free if under 1 inch, but will they replace it with such a little defect?
Click to expand...
Click to collapse
They *should* since it is chipped. But you'll just have to go to a store and try it to be %100 sure.
Sent from my perfect epic
Screens are not covered anymore if they have to be replaced. You don't have to go into a store to make a claim with asurion. If you know that it can't be fixed by a tech then just make the claim online at asurion.com just like insurance sprint never has to verify what's wrong with your phone in order to make a claim.
Wtf they won't cover screens anymore? I mean my issue was over a few months ago but that's exactly what I'm paying for. If I have to pay a deductible of 100 every single time....that's borderline to making it worth cancelling insurance after 1 year because you can just do an early upgrade if your gold. Such bs
Sent from my SPH-D700 using XDA App
you guys do realize these are like 400 dollar devices. why is it a big deal to pay a $100 bucks for a bnib device with next day shipping?
Stores will not replace your phone anymore. Must go through asurion online.
I dropped my phone and cracked it. Took it to store and they said yea has to be replaced. Paid 100.00 bucks. Made claim Thursday, got phone Monday. When I made claim said they were out of stock.
I am careful with my phone so I only do the $4 service plan. No deductible this way and I don't drop my phone.
What's the 4 dollar service plan get you if no deductible?
Sent from my SPH-D700 using XDA App
Probably just in-store type repairs only. No lost/stolen and no screen replacement (due to being cracked).
That is my guess.
Milkman00 said:
Probably just in-store type repairs only. No lost/stolen and no screen replacement (due to being cracked).
That is my guess.
Click to expand...
Click to collapse
Haven't read it in a while but that should be it basically. Warrant/defect repair stuff.
Insurance would cover everything else (at least it would effectively, since they don't really care what is wrong if you are paying the deductible).
So yesterday at school, my friend bumped my arm by accident and my baby jumped out of my hands and then fell straight down on the screen. I watched the whole scene in slow motion . I had the phone without a case, because I like my phone naked, so even though this may be foolish, its just the way I like it.
I am aware that there are other threads about getting the phone screen repaired, but my situation is different. I know some people say to just buy a repair kit online for $20 and just do it yourself, but I had an online chat with sprint and the customer service rep told me that if I went to my local repair shop, they would charge me $35 for a new screen, and that if I contacted sprint they would reimburse me because I was a loyal customer.
Just in case of this being false, I took a screen shot of the chat. So today I went to the store, and they straight out told me that they do no do repairs, and that I could file a claim and pay $100 for a new phone. But I'm not interested in paying $100 for a phone that is 14 months old. So I was wondering is this just a situation at this store, or do all sprint stores reject cracked screen repairs. If the later is true than I will just need to buy the repair kit.
Thanks
Just means they don't do repairs there. Only certain stores have techs on site. Call Sprint and tell them you need repairs and ask what the closest repair center is from you.
However I have heard that sprint is no longer repairing screens. I don't know though.
Robbsta said:
Just means they don't do repairs there. Only certain stores have techs on site. Call Sprint and tell them you need repairs and ask what the closest repair center is from you.
However I have heard that sprint is no longer repairing screens. I don't know though.
Click to expand...
Click to collapse
Funny thing is, the sprint customer service rep clearly told me to go to the location I went to, and I went on the sprint site and looked at the list of locations and the location I went to was marked as a repair center.
And I was wondering about that, I hope not
Ehh I wouldn't bother with sprint and whatnot. If your LCD still lights up and colors are fine then you just need a new digitizer which last I saw I think you can get them for $10 just look up the evo teardown (ifixit.com) and look for the link for the digitizer or just google evo digitizer and you will see it. Really easy to replace. The ease of replacing and the cheep price is what made me decide to go case/screen protector less
Sent from my PC36100 using XDA App
I have purchase 2 assembled sets for $50 shipped. New digitizer, LCD, and frame. Preassembled. Couldn't get easier. My sister in laws Evo was ran over multiple times and I was able to save it.
That's the pic she sent...
After I repaired it I ruu it to OEM. It has a 2000mah battery and just been on my wifi. I think I had a 160 hour up and a 2 hour awake time lol
PhxkinMassacre said:
Ehh I wouldn't bother with sprint and whatnot. If your LCD still lights up and colors are fine then you just need a new digitizer which last I saw I think you can get them for $10 just look up the evo teardown (ifixit.com) and look for the link for the digitizer or just google evo digitizer and you will see it. Really easy to replace. The ease of replacing and the cheep price is what made me decide to go case/screen protector less
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Okay, I guess I will do it my self. I just went looking on ifixit.com and couldn't find evo digitizer, looks like they were just selling parts for apple products. Also what should I look for when, trying to find a good quality digitizer. Do they sell name brand ones? Thanks
I bought my digitizer off Amazon for like $25. Just have to make sure the one you get is the one for your EVO. (Narrow and wide cable ribbon connectors). Be warned though, the glass doesn't pop out as easily as some of those videos make it seem. I had to pry mine out and messed up the LCD in the process.
Tripp-phpBB said:
I bought my digitizer off Amazon for like $25. Just have to make sure the one you get is the one for your EVO. (Narrow and wide cable ribbon connectors). Be warned though, the glass doesn't pop out as easily as some of those videos make it seem. I had to pry mine out and messed up the LCD in the process.
Click to expand...
Click to collapse
I was reading about that on ifixit.com, thanks
Tripp-phpBB said:
I bought my digitizer off Amazon for like $25. Just have to make sure the one you get is the one for your EVO. (Narrow and wide cable ribbon connectors). Be warned though, the glass doesn't pop out as easily as some of those videos make it seem. I had to pry mine out and messed up the LCD in the process.
Click to expand...
Click to collapse
I did this the first time. Before you remove the digitizer take a hair drier and heat up the digitizer to loosen the adhesive. And if u buy just that part do not try to remove the inside layer of film from the new digitizer....complete fail
I bought an Evo off of Craigslist, and dropped it less than 24 hours later. I tried to replace the screen with a new one, and completed messed my phone up. I took it like that, with an unscratched screen that wouldn't actually work, to a Sprint repair center. In two days they gave me a replacement for $35. Your mileage may vary, but I basically got a new phone for $135, including the original phone cost. So psyched!
Halumian said:
I bought an Evo off of Craigslist, and dropped it less than 24 hours later. I tried to replace the screen with a new one, and completed messed my phone up. I took it like that, with an unscratched screen that wouldn't actually work, to a Sprint repair center. In two days they gave me a replacement for $35. Your mileage may vary, but I basically got a new phone for $135, including the original phone cost. So psyched!
Click to expand...
Click to collapse
I was told it was only $35 and then was told at the store that they stopped doing screen repairs. Your lucky, and when did this happen?
OP. What do you mean your baby fell on the screen? Girlfriend or actual baby?
Sent from my ADR6350 using xda premium
Avelnan said:
OP. What do you mean your baby fell on the screen? Girlfriend or actual baby?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
Haha. I was saying that my baby(my evo) fell out of my hands and went straight down landing on the screen. Meaning it didn't fall on the back or the side but straight down on the front.
Call it in as stolen. I broke my screen. Sprint said call the insurance. Before I did I sold it on Cl for 150. Paid the 100 deductible and had a brand new EVO in box in less than a day. Sell it as a black listed phone. For cricket.
Sent from my Evo using XDA App
mad82109 said:
Call it in as stolen. I broke my screen. Sprint said call the insurance. Before I did I sold it on Cl for 150. Paid the 100 deductible and had a brand new EVO in box in less than a day. Sell it as a black listed phone. For cricket.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Sounds very fraudulent, I'll think about it. Thanks
No what's fraudulent is that sprint is supposed to cover it, but they won't. Fight the system make it work for you.
Sent from my Evo using XDA App
It ask depends on the tech. I replace screens all day lol ask for a courtesy repair, the tech might do it if your nice. Just saying
Sent from my PC36100 using xda premium
dgomez720 said:
It ask depends on the tech. I replace screens all day lol ask for a courtesy repair, the tech might do it if your nice. Just saying
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
This.
I do courtesy repairs all the time if the customer has never had one before. We have some that try to be sneaky, but a quick check reveals all. Pretty women sometimes get a second repair.
Sunsparc said:
This.
I do courtesy repairs all the time if the customer has never had one before. We have some that try to be sneaky, but a quick check reveals all. Pretty women sometimes get a second repair.
Click to expand...
Click to collapse
Thanks, I guess I will bring it to a more (corporate) location, when I have time. Even though the place I went to was listed as a ready now sprint store, I don't thing they actually had a repair center because they were a reseller, but sprint branded.
dgomez720 said:
It ask depends on the tech. I replace screens all day lol ask for a courtesy repair, the tech might do it if your nice. Just saying
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
Thanks, I will try this thanks
mad82109 said:
No what's fraudulent is that sprint is supposed to cover it, but they won't. Fight the system make it work for you.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Can't argue with you on that one. If the other location won't fix it this will be an option.
Avelnan said:
OP. What do you mean your baby fell on the screen? Girlfriend or actual baby?
Sent from my ADR6350 using xda premium
Click to expand...
Click to collapse
I understood that right away, My Evo is my Baby to! Why would he have an actual baby in school? lol
I hope you guys get your phones fixed, I know how you feel.
Ugh, it JUST happened.
To be specific, my screen is now completely unusable. The cracks are likely within the digitizer so nothing shows up properly.
I have no Sprint warranty on this phone, it's only a couple months old and sadly I bought it off of Craigslist to save a little money on the full price.
What should I do?
I went on ebay and got everything replaced with the exception of the motherboard for $155.
It's really easy to do yourself. YouTube, a screwdriver, and 7 screws.
Sent from my SPH-L720 using xda app-developers app
sublimeike said:
I went on ebay and got everything replaced with the exception of the motherboard for $155.
It's really easy to do yourself. YouTube, a screwdriver, and 7 screws.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
That's the expensive route. If he didn't break his digitizer (screen is still responsive) then he can just replace the glass that should be about $50 and take about 15 mins to do.
Sent from my SPH-L720 using Tapatalk 4 Beta
daniel4653 said:
... he can just replace the glass that should be about $50 and take about 15 mins to do.
Click to expand...
Click to collapse
Yeah. Check that video out on YouTube. It is not that easy. It should take 15 mins if you have done it before. You also run the risk if breaking the lcd in your attempt making the $50 purchase useless.
You have to use a heat gun to soften the very tough glue that holds the glass to the digitalizer and slowly and carefully pry them apart. Don't get glass on the lcd (scratches) and don't get fingerprints, lint, or hair on there either (pain to completely remove).
I'm actually really good at hardware repairs (prior Apple repair tech) and even that fix makes me uneasy, but it's your call.
Sent from my SPH-L720 using xda app-developers app
So basically, I have no good options to get the digitizer repaired at a low cost other than to do it myself? What a waste of money this has been and now with repairs I'm bringing the cost back up to full retail price. This has been a bad day.
I actually bought my phone off of Amazon; and when I activated the phone through Sprint, I was able to put the mobile insurance on it. Maybe you can call Customer Care, and put the insurance on your device. Then take it into a corporate store, and they should exchange it.
@redchevy90 what do you mean by mobile insurance?
insurance
I mean the premium insurance that sprint has. Its like $7 or $9 a month, and it covers your device.
I just called in and they said I activated this phone ONE DAY over a month ago so they won't do it for me by phone. They said I could take my chances at the corporate store. If this works, I *could* actually get a free replacement. But the corporate store would have been nice enough to give it to me...
You dropped your phone, you broke it, they won't replace it. That is an Assurian claim if you had insurance, which by the way is $11 a month not $7. Plus you will have to pay a $150 deductible. Sounds like the cheapest route will be fixing it yourself and next time being more careful. What was suggested earlier is pure fraud and the reason why the insurance deductible keeps going up. Own up to your failings and fix it yourself instead of increasing the fees and deductibles for the rest if us.
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Yeah, forget the fraud option. Didn't fully understand what was going on with that anyway. I found someone semi-local who has an extra digitizer that I'll just pay for and repair myself. Life's a ***** but you suck it up and move on.
The phone is still new, but radio shack now fixes screens for around $70 I believe. That's lower than a deductible.
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ChristianPreachr said:
The phone is still new, but radio shack now fixes screens for around $70 I believe. That's lower than a deductible.
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That's not too bad
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daniel4653 said:
That's not too bad
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Radioshack charges $70 for select models, not the galaxy S4.
I happen to have a complete screen in exchange for a $150 "donation". I have plenty of feedback on here and i ship for free
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Were can I buy the glass I need one, I drop mine I do the work myself I did it before on my s2 and s3, it is easy to do
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Too late for this but you can still buy insurance no matter where you bought the phone from.
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cruise350 said:
Plus you will have to pay a $150 deductible.
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I also have a cracked screen on my s4 and have talked to sprint about it.
Actuallly that $150 is what it was to replace the Galaxy s3.
They decided to go with $200 for the s4...
sublimeike said:
I went on ebay and got everything replaced with the exception of the motherboard for $155.
It's really easy to do yourself. YouTube, a screwdriver, and 7 screws.
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Where did you get everything but the motherboard for 155? Who was the seller?
just bought a used sph-l720 (sprint gs4 with good esn) on the cheap
the lcd dont display anything and the digitizer is cracked of course
when i do power the phone on i do hear the sounds and the bottom capacitance buttons light up
anyhow i been following taredown guides off youtube and to my understanding (as i sit hear with my phone mostly disassembled) is that the digitizer and lcd are actually one piece unlike the s3 and s2 and almost every other phone i have had in the past?
it looks like to me the lcd and digitzer use the same "one" connector that plugs in
the digitizer and lcd used to each have their own cable connectors
so what is this actually called? its not just a digitizer and its not just an lcd is it just now called the "screen" since they are both combined into one unit only?
no info from anyone on this?