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So is there a limit on how much data can be used on the "unlimited" android plan? I did a google search and there was one article I found that said 1GB was the limit? is that true?.. I know Iphone has around 5GB "unlimited" data?
Anyone?
When the Dream (G1) came out they lifted the 1GB cap and now I believe there's a 5GB soft cap.
So I just did a t mobile chat
So I just did a t mobile chat and this is what i got;
rob: what is the "unlimited" data cap per month?
_Marion M: To provide a good experience for the majority of our customers and minimize capacity issues and degradation in network performance, we may take measures including temporarily reducing data throughput for a subset of customers who use a disproportionate amount of bandwidth; if your total usage exceeds 10GB (amount is subject to change; please periodically check T-Mobile.com for updates) during a billing cycle, we may reduce your data speed for the remainder of that billing cycle.
Like the response "rshemeld" got from his chat with Tmobile there is no cap to our Unlimited data plans like other providers may have.
We "Throttle Down" data transfer speeds after 10GB is exceeded during a bill cycle but there is still no overage charges (with all newer features). To this day I have talked to ONE person that has reached the 10GB throttling point during a bill cycle. On 3G network they were experiencing EDGE like speeds to give you an example of how much it is/can be throttled down.
Why Rewrite the Dictionary?
Sheldonjace said:
Like the response "rshemeld" got from his chat with Tmobile there is no cap to our Unlimited data plans like other providers may have.
We "Throttle Down" data transfer speeds after 10GB is exceeded during a bill cycle but there is still no overage charges (with all newer features). To this day I have talked to ONE person that has reached the 10GB throttling point during a bill cycle. On 3G network they were experiencing EDGE like speeds to give you an example of how much it is/can be throttled down.
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I just moved over from Verizon where i was a customer for many years. I fell in love with TMOUS HTC HD2 Leo at first sight. I asked the tmobile rep if "unlimited" really meant unlimited and she said yes, i asked her if there was any asterisk subtext or any LIMITS/restriction to this plan - still she replied 'no', now I get a message from tmobile saying that I have gone over 10gb data and that they would be throttling my plan down to 50kbs for the remainder of this billing cycle!
I am considering returning the device and canceling due to being misled. I made the sales rep say 3 times "unlimited and without restriction" yet now I slow crawl the web!
Sales and z marketing have to stop using catch words that simply aren't true like "free", "unlimited" and "satisfaction guaranteed"!
NYCspeedSurfer said:
I just moved over from Verizon where i was a customer for many years. I fell in love with TMOUS HTC HD2 Leo at first sight. I asked the tmobile rep if "unlimited" really meant unlimited and she said yes, i asked her if there was any asterisk subtext or any LIMITS/restriction to this plan - still she replied 'no', now I get a message from tmobile saying that I have gone over 10gb data and that they would be throttling my plan down to 50kbs for the remainder of this billing cycle!
I am considering returning the device and canceling due to being misled. I made the sales rep say 3 times "unlimited and without restriction" yet now I slow crawl the web!
Sales and z marketing have to stop using catch words that simply aren't true like "free", "unlimited" and "satisfaction guaranteed"!
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It is unlimited. You didn't get to 10gb and then all of a sudden get shut off. You got restricted from full access, however you are still able to use 3g networks without any limit.
Sorry, but if you want to beat these reps, you have to use correct vocabulary. Why would they tell you data usage can be restricted if you don't ask while they're trying to sell you a phone and slam you into a contract? That's just bad business.
Also, 10gb is A LOT. Especially for simple web-browsing and app downloading. If you want to download a HUGE file, wait until you get wifi. It's faster anyways.
Oh, you're not going to be able to cancel without a heavy fee just because you claim to have been "mislead." I agree with you, the rep SHOULD have told you, but then they wouldn't have gotten a commission.
Im in Georgia, i have gone over 10gb and they have not said or charged me anything, i didnt see a change in speed anyways, so i would say UNLIMITED SPEED/DATA.
rodr4813 said:
Im in Georgia, i have gone over 10gb and they have not said or charged me anything, i didnt see a change in speed anyways, so i would say UNLIMITED SPEED/DATA.
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That's what you would say. However, it DOES get cut down, whether you say it does or doesn't. So, you are wrong.
Oh but I can cancel as I am brand newwith tmous. I have 14 days under new contact and can cancel 100% without any penalty.
while I didn't specifically mention 10gb as a number, I did ask her if d/l massive amounts of data are there ANY restrictions or penalties, to which shereplied, "no".
An equal analogy would be to rent a hotel room that comes with an included shower that suddenly reduces from spray to a drip 10 minutes into the shower. With soap in your eyes and hair, you'd be none too happy as well, but am I going to check out??
I gave her every opportunity to "fess up" with a disclaimer, I even asked her about restrictions or disclaimers but got no warnings. As this is a brand new device on a brand new network (to me anyway), I wanted to put it to the test - streaming music, videos, d/l apps etc. This will not be my typical monthly usage.
Why not call this the 10gb data plan rather than unlimited?
you must work in Sales or you would agree that todays marketing lingo is intentionally misleading - especially since you mentioned her commission.
Will I check out? Probably not, but it'll be probably 3 weeks or so until the shower works right again. I guess I just needed to rant and advise others what CAN happen...
I spend all day every day on my phone at work (lots and lots of downtime) and I've never come anywhere near 10GB. Tethering isnt technically legal, so if you're doing that, you have nothing to complain about since you're breaking the rules anyway.
NYCspeedSurfer said:
Oh but I can cancel as I am brand newwith tmous. I have 14 days under new contact and can cancel 100% without any penalty.
while I didn't specifically mention 10gb as a number, I did ask her if d/l massive amounts of data are there ANY restrictions or penalties, to which shereplied, "no".
An equal analogy would be to rent a hotel room that comes with an included shower that suddenly reduces from spray to a drip 10 minutes into the shower. With soap in your eyes and hair, you'd be none too happy as well, but am I going to check out??
I gave her every opportunity to "fess up" with a disclaimer, I even asked her about restrictions or disclaimers but got no warnings. As this is a brand new device on a brand new network (to me anyway), I wanted to put it to the test - streaming music, videos, d/l apps etc. This will not be my typical monthly usage.
Why not call this the 10gb data plan rather than unlimited?
you must work in Sales or you would agree that todays marketing lingo is intentionally misleading - especially since you mentioned her commission.
Will I check out? Probably not, but it'll be probably 3 weeks or so until the shower works right again. I guess I just needed to rant and advise others what CAN happen...
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Good, I would get out of a contract. They're no good.
10gb data plan would be misinterpreted by the common public. People would think they would ONLY get 10gb to use a month, and you'd be surprised how many people think 10gb is very little. Talking data usage on a cellphone, that's PLENTY with PLENTY to spare. I don't use HALF of that a month with constant internet usage. Also, many people would go run off to another cellphone company that says unlimited but cuts down download speed after 500mb of data usage. Its all in marketing. Besides, doesn't "unlimited data" plan sound better than "data plan where you use 10gb and then it gets cut down to half of your regular download speed but you'll still have access to data usage" plan?
Maybe the rep didn't know, maybe they were trying to make their commission. It is in the fine print somewhere, though.
Using tethering I've been getting to 10GB every month for about the last 4 or 5. They just lower your download speed to 50kb/s, although it still tells you you're at 3G speeds. Other than that though there is no "cap" where they cut your data plan altogether.
No, I was not tethered. I did however d/l lots of movie torrents via wmtorrent. Next time will use wifi when I can but I dont have as pc or wifi-I piggyback on unsecured, public nets.
Thanks for listening...
Lemeja said:
Using tethering I've been getting to 10GB every month for about the last 4 or 5. They just lower your download speed to 50kb/s, although it still tells you you're at 3G speeds. Other than that though there is no "cap" where they cut your data plan altogether.
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I never tether, that's probably why I never get close to cap. Always too slow for me.
NYCspeedSurfer said:
No, I was not tethered. I did however d/l lots of movie torrents via wmtorrent. Next time will use wifi when I can but I dont have as pc or wifi-I piggyback on unsecured, public nets.
Thanks for listening...
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THAT'S what caused you break the cap. They probably took hours, too.
Was that last comment an attempt at being a smart ass? o.o
Sorry, no disrespect nor smarta$$ remarks intended towards anyone - apologies if I was misunderstood by anyone.
NYCspeedSurfer said:
Sorry, no disrespect nor smarta$$ remarks intended towards anyone - apologies if I was misunderstood by anyone.
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Nah, it's just hard to tell on the internet.
so u just used it for less than 14 days n u have 10gb usage? wow...!!!
NYCspeedSurfer said:
Oh but I can cancel as I am brand newwith tmous. I have 14 days under new contact and can cancel 100% without any penalty.
while I didn't specifically mention 10gb as a number, I did ask her if d/l massive amounts of data are there ANY restrictions or penalties, to which shereplied, "no".
An equal analogy would be to rent a hotel room that comes with an included shower that suddenly reduces from spray to a drip 10 minutes into the shower. With soap in your eyes and hair, you'd be none too happy as well, but am I going to check out??
I gave her every opportunity to "fess up" with a disclaimer, I even asked her about restrictions or disclaimers but got no warnings. As this is a brand new device on a brand new network (to me anyway), I wanted to put it to the test - streaming music, videos, d/l apps etc. This will not be my typical monthly usage.
Why not call this the 10gb data plan rather than unlimited?
you must work in Sales or you would agree that todays marketing lingo is intentionally misleading - especially since you mentioned her commission.
Will I check out? Probably not, but it'll be probably 3 weeks or so until the shower works right again. I guess I just needed to rant and advise others what CAN happen...
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jonze5 said:
so u just used it for less than 14 days n u have 10gb usage? wow...!!!
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He downloaded movie torrents. Those are about 700mb - 800mb for just .avi.
r3s-rt said:
He downloaded movie torrents. Those are about 700mb - 800mb for just .avi.
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That's the.avi, if it was torrent's he was downloading, .torrent files are only a few kb each!
Didn't know they throttle you at 10 gb but its good to know that it really is unlimited data.
Hey guys, like you, even though we have to manually do alot to get our HD2's in perfect condition. I wanted to hip you all to something that I'm currently taking advantage of, which is saving me major money each month.
Went to Wal-Mart on the lauch date of the infamous HD2, and paid full price for one, thinking that it would end up saving me money in the long run, because I had my own equiptment, therefore, I wasn't under a 2 year aggreement for T-Mobile.
Went to the T-Mobile store to get setup with service. Deciding on getting the T-Mobile unlimited everything plan (voice,sms,data) it ended up costing me around $92 a month (including taxes, fee's, and the $5 discount). So, I began thinking, "this is not the significant discount I was looking for". I asked the salesman what was the benefit of me purchasing this phone outright, he told me that if I got the same package and features, with the phone discount, under contract, it would cost me around $120-$130 a month. I began to seek other options to lower my bill. However, I was hesitant to lower anything, because I did one time, and got fuked over with crazy overage charges! I even thought about switching it over to AT&T, but then realized I'd be loosing out on the high speed data, because of the incompatibilities of the 3G radios between the 2 networks (and who wants edge speed on a smartphone these days!).
Then I did some research and found out about Simple Mobile, this is a Virtual carrier of T-Mobile (like how Virgin is to Verizon, and Boost is to Sprint). Anyway, after a couple of emails, and phone calls, I decided to make the switch. I found a nearby retailer (or u can check them out online) And I never looked back!
I now play EXACTLY $60 a month, for unlimited everything (voice,sms,data). And I was able to port and keep my same number. While this is truly great in of itself. Another great feature is because it's still a subsiary of T-Mobile, I didn't have to software unlock the HD2 at all. It was literally a matter of taking the old Sim card out and putting the new one in. The only thing that I did have to reconfig was the internet settings and the MMS settings to be able to have those 2 things function correctly. (which is very easy, I provided a link to the instructions below)
Instructions on changing internet settings and MMS settings.
http://www.mobile-files.us/showthread.php?2245-HD2-wap-mms-settings-for-SimpMo
The internet is exactly the same, I'm still getting the H icon at the top, with about 4 MB sec speeds. Call quality and range is the same, and so is the txting features. Because it's using the same T-Mobile towers as before. (which T-Mobile is very good, in Costa Mesa, CA )
Don't know about you all, but especially in these times, when money is tight, I have to really buckle down to budget and plan for big ticket items. So when I spend $400+ on a device. I truly want to be able to see more of the savings, in the long run. And thats how I cut my bill in half! They even offer plans at $30 and $40 if you don't want or need unlimited data for your phone, therefore saving your even more money.
This may not help some of you guys out there, but if your like me, and not in a contract, or you may be in a contract, and thinking this may be a better route for you in the long run (make sure you do your math beforehand, and make sure your savings outweigh your ETF from T-Mobile) I just wanted to let you know, that you do have an option out there.
Simple Mobile
http://www.mysimplemobile.com/
Hope it helps!
Eddie
so are you truly getting 3g speed? this sounds promising.
smokeingit said:
so are you truly getting 3g speed? this sounds promising.
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Yes sir, I sure am, it displays the H icon, so I know its the HSDPA speed, which is alittle faster then 3G...however, i'm not sure if its the new HSDPA+ that you might have been hearing lately. I say that because, I dont believe WM have a status icon to show you that (because the technology is so new), so my theory is that, IF the HD2 supports it, AND its is getting the HSDPA+ signal, it'll still show the H icon at the top right of the device. But to answer your question, its DEFINITELY gets the high speed, because its still using the same towers!
I have friend that works in one of those smokes, cell, and gun stores and he has been trying to get me into this program.
It's good to go and legit.
Unfortunately I am only 6 months into my new 2 year contract...had to for my $190 Leo.
dangit.
I believe this has been discussed many times already.....
Simple mobile does not provide unlimited data. I believe it's still capped at 1GB/month. Which is a big no no for people who like to tether and abuse the network.....
calc said:
I believe this has been discussed many times already.....
Simple mobile does not provide unlimited data. I believe it's still capped at 1GB/month. Which is a big no no for people who like to tether and abuse the network.....
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So your saying their "Unlimited Everything Talk, Text & Web" plan, which is labeled as "New", is not actually unlimited?
Paten said:
So your saying their "Unlimited Everything Talk, Text & Web" plan, which is labeled as "New", is not actually unlimited?
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http://consumerist.com/2010/07/simple-mobile-unlimited-data-plan-is-of-course-secretly-limited.html
http://www.prepaidreviews.com/blog/mvno/simple-mobile-limits-unlimited-data-plan-36148/
Both reported and the end of July of this year.... so unless something has changed in 3 months time, NO it is not unlimited.
I was suckered into a new mobile phone plan with a new company called Simple Mobile. They are a T-mobile MVNO (essentially a reseller) claiming to offer UNLIMITED talk, text, and data for $60/mo.
The reality is... Their $60 plan is NOT unlimited. When you hit 1000MB in one month your data service is simply terminated without warning.
They will offer to sell you an additional 100MB for $10. This policy is not stated anywhere on their website. If you call or write and complain, they will simply tell you to go elsewhere and will not provide any refund.
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I mean really............. just think about it for a minute, do you really think T-Mobile is going to allow another company to use their network and infrastructure all the while having them undercut their own prices too.....not to mention the toll and expense of all pushing out all that bandwidth at "unlimited" rates.
calc said:
I believe this has been discussed many times already.....
Simple mobile does not provide unlimited data. I believe it's still capped at 1GB/month. Which is a big no no for people who like to tether and abuse the network.....
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All I can do , is speak from my experience. Since having this service, I KNOW that I used more than 1GB (stream music all day, watch YouTube, use it for general internet browsing, and logging into my Orb media server at home, and streaming TV from my PC). So I would definitely consider myself a above average data user, and have not once, been capped or throttled (trust, I would be *****ing and complaining, with everyone else). I've even checked my usage online to see it and its a little under 2Gigs of data transfer, and everything is ok. I not sure if maybe I have a magic bean, VIP, IMEI on my device (joke-e-joke ) , which is given unlimited data usage, without penalty, or maybe they've modified their contract and upped the data usage cap or something. Again, I can only speak from my personal experiences, within the last 3 months, reguarding my device and service. I don't use my phone for tethering, but I do consider myself a heavy data usage user and not had any problems regarding their quality of service thus far.
Get rid of the unlimited voice and txt, then with this guide I wrote:
http://forum.xda-developers.com/showthread.php?p=19619155#post19619155
You can cut your phone bill even more sharply. I'm paying about ~$20/month right now depending on my voice usage when out and about.
A different thread (Here) degraded into an angry, but compelling discussion of tethering ethics.
Since the other thread was so lively, but off of original topic, I figured this would be a better, less phone specific, location.
This guy burned through 105G of data in a billing cycle.
Wow.
Twiddler said:
This guy burned through 105G of data in a billing cycle.
Wow.
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I don't care if people tether provided they keep it at a reasonable rate. I think the T-Mo 5 GB limit is plenty for tethering and I don't care if they throttle past that point. 105GB is completely and utterly retarded and I wouldn't hesitate to say that he was probably downloading illegal files while tethering.
You're using AT&T and you're concerned about ethics LOL. They're screwing you every chance they get. If you get the chance to return the favor, be my guest.
The only crisis of conscience I might have is degrading the user experience of someone else on that same antenna.
The 'I don't give an F' users eventually bring the issue to a head; they push the limits and draw the attention of the carriers.
On the positive end, this (kind of) spurs bandwidth and rollout plans.
On a negative end, this hurries security and monitoring development that closes off these avenues.
There's no reasoning with 'power' users though; they'll take anything that's not nailed down. We all just have to live with it.
Turducken said:
You're using AT&T and you're concerned about ethics LOL. They're screwing you every chance they get. If you get the chance to return the favor, be my guest.
The only crisis of conscience I might have is degrading the user experience of someone else on that same antenna.
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I've never had any issue with AT&T, but I have had issues with T-Mobile. It's funny that a provider can be so cheap (T-Mobile), yet can't seem to get any subscribers... wonder why? :C
Could it be their poor service/coverage? Probably.
I used to tether a while back, but I got a letter from AT&T telling me if I continued I'd lose my unlimited data and be automatically enrolled in their 4GB for $45 tethering plan. I since stopped, and bought myself a 5GB "4G" data connect card @ $50 per month ($10 for every GB over). Seemed like a reasonable deal.
If you're gonna tether, good luck, you will get caught eventually. c:
MikiOCN said:
I've never had any issue with AT&T, but I have had issues with T-Mobile. It's funny that a provider can be so cheap (T-Mobile), yet can't seem to get any subscribers... wonder why? :C
Could it be their poor service/coverage? Probably.
I used to tether a while back, but I got a letter from AT&T telling me if I continued I'd lose my unlimited data and be automatically enrolled in their 4GB for $45 tethering plan. I since stopped, and bought myself a 5GB "4G" data connect card @ $50 per month ($10 for every GB over). Seemed like a reasonable deal.
If you're gonna tether, good luck, you will get caught eventually. c:
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So instead of using something you were already paying for, you now are paying for another monthly charge to continue doing what you were already doing before? Yep, definitely. Sounds like you've never had an issue with AT&T. At least not one that you want to admit.
But in all honesty, it cripples the system when people are overusing. Then again, we should be getting what we pay for. And considering the unreasonable rates carriers provide compared to elsewhere in the world... f*** them.
I honestly don't tether that much these days. I only use it when the internet is down and at best, I use about 200MB worth of data from tethering. Haven't been caught and I am pretty sure T-Mobile doesn't care enough to send me a warning about tethering on a non-tethering contract.
With that being said, I did hit my 5GB limit. Twice. Without the use of tethering. Throttled speed is honestly not that bad, I can still do some stuff.
upichie said:
So instead of using something you were already paying for, you now are paying for another monthly charge to continue doing what you were already doing before? Yep, definitely. Sounds like you've never had an issue with AT&T. At least not one that you want to admit.
But in all honesty, it cripples the system when people are overusing. Then again, we should be getting what we pay for. And considering the unreasonable rates carriers provide compared to elsewhere in the world... f*** them.
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When you say unreasonable rates VZW certainly comes to mind
I don't tether but really don't see the problem with it. As someone else stated when it comes to 'power users' they are out there and we all have to deal with it no matter what the service you use, ie DSL/CABLE/SAT etc.
What about the 'ethics' of locking bootloaders and loading my phone full of bloatware? ROFL...
I don't think its unethical to use your data the way you want to use it. You are paying for the data. I think caps, for the price of unlimited home broadband (and not achieving close to the same speeds as those of home broadband) is unethical.
If my contract says unlimited data, I see nothing unethical about it. It is my data to use when and how I want to. The only thing unethical is the fact that I pay $160 a month for 2 lines.
Whats the difference between using 2GB of data on your phone compared to using 2GB of data when you've got a laptop tethered to it? You should just be able to pay for data and thats that. No paying extra if you want to tether.
It is abusing it if you have unlimited data and rinse it all since it's never really unlimited. Maybe they should say how much data you're ACTUALLY allowed to use.
people should stop using 3G/4G as a replacement for home internet, sigh...
I am about to go a little off topic.
I think it is the fault of the carriers themselves. Earlier it was allowed for me tether as much as I wanted. I had an unlimited data plan (A real one).
Now I am limited to 2 gb (or not yet, only when I renew my contract) This is not caused by power users but because of wrongly anticipated investments. They need to get back their investment of economically aged techniques.
Also I am forced to buy more calling minutes and text when I want more data.
I think, especially compared to earlier, that giving us this little data for a ridiculously high price is unethical. 10 gb should be more fair. I mean they tell us to watch youtube on my phone at home. Why would I do that when I have a laptop or maybe later even a tablet?
Its not really unethical to download 105 gb unless you are downloading illegal stuff and causing others unable to use mobile data.
Sent from my X10i using XDA App
Closed
No double threads, instead use the report button so we can act on the original thread
Twiddler said:
A different thread (Here) degraded into an angry, but compelling discussion of tethering ethics.
Since the other thread was so lively, but off of original topic, I figured this would be a better, less phone specific, location.
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Ekamsaral said:
I am about to go a little off topic.
I think it is the fault of the carriers themselves. Earlier it was allowed for me tether as much as I wanted. I had an unlimited data plan (A real one).
Now I am limited to 2 gb (or not yet, only when I renew my contract) This is not caused by power users but because of wrongly anticipated investments. They need to get back their investment of economically aged techniques.
Also I am forced to buy more calling minutes and text when I want more data.
I think, especially compared to earlier, that giving us this little data for a ridiculously high price is unethical. 10 gb should be more fair. I mean they tell us to watch youtube on my phone at home. Why would I do that when I have a laptop or maybe later even a tablet?
Its not really unethical to download 105 gb unless you are downloading illegal stuff and causing others unable to use mobile data.
Sent from my X10i using XDA App
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Well, people would tether because why bother having two Internet es, one at your home and one in your pocket? Sounds easier to have it all on your phone as you can tether to your other devices. Also, some people don't have tablets or aptops, etc. To even use, so they use whatever they can but I mean this is unlikely since they can afford such an Internet service on their device.
Also, it's the isp fault of their network can't support thousands or millions of users using their network, they should get better networks, etc since you're paying for the service. For the ones who download like several gigabytes of stuff, why not? It's the Internet and they paid for it. Watching a million videos, movies, watching live tv, etc. Why don't they leech off starbucks? Because they are paying for an "unlimited" service.
For the throttling, I find it stupid, or good. Stupid because unlimited users shouldn't be doing because they use a lot, it's a service they paid for. Well, how much they throttle anyways? But it's good because at the end of the month, that's when team network is the fastest, if the heavy users get throttled.
Either way, I think throttling is stupid and bad for user who paid for unlimited Internet,.
---------- Post added at 08:57 PM ---------- Previous post was at 08:37 PM ----------
AllGamer said:
people should stop using 3G/4G as a replacement for home internet, sigh...
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Why not? Although home Internet is faster, why pay for home when you have unlimited 3g/4g?
Im on sprint, so we have unlimited data in our contracts. I think its my right to use it in any way i like just like i do at home with fios. i can plug in any device i want into my router. I could give my dog her own videophone and verizon wont care. Cell carriers should be the same, they should treat it as a just a connection, thats it. we would all be happier.
I was on AT&T. Got the tethering notice and decided no more with them. I switched to Verizon.
When I tether, I really don't use that much data than I would on my phone. I average around 6.5GB a month on my phone usual data. From there, I would venture to say 2GB of data is tethering and when it's done, it's usually not even their peak network times. I don't think it's unethical because data is data. A byte is a byte whether it originated on the phone or the other device. The company has the capability, they just want more money for it.
Really, it boils down to moderation. If everyone tethered, but did it moderately, we could all enjoy it. But for the 105GB guy, he ruins it for all of us.
xplus93 said:
Im on sprint, so we have unlimited data in our contracts. I think its my right to use it in any way i like just like i do at home with fios. i can plug in any device i want into my router. I could give my dog her own videophone and verizon wont care. Cell carriers should be the same, they should treat it as a just a connection, thats it. we would all be happier.
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I agree.
As our devices become capable of higher volumes of data in a billing period, AT&T markets faster speeds (translation: greater volume in less time), more apps (translation: more downloads, more apps pulling data), we are expected not to use greater volumes of data if we have an unlimited contract.
As for people who say that power users cause network bottlenecks, I would like to see data to prove this allegation. I haven't seen any information to support this allegation. I believe that AT&T's network problems, including cell towers that lose internet, are a much bigger problem.
Power users don't cause the bottleneck. There's so few who actually use over a fairly small amount of data that it's ridiculous for the carriers to say that power users are the cause of network congestion and general slowness, which prompt data caps and other unpleasantness.
The actual issue is similar to Comcast's handling of torrenters. The whole Sandvine debacle wasn't caused because so many people were torrenting that the network couldn't handle it. The cause was simple greed and laziness--the provider sold more bandwidth than they actually possessed. The same is true for the mobile networks, as well. These guys know that "unlimited" is the magic word to sell data plans, but they don't want to spend the money necessary to expand network infrastructure to actually handle unlimited data access from thousands upon thousands of subscribers. So they blame it on the handful of folks who actually make use of the whole unlimited part, and throttle or cap bandwidth.
If they had been honest to begin with, we probably wouldn't be so torqued about it all.
I'm on T-Mobile and I tether fairly often, but not to excess, mostly because I have a 2GB cap and I'm almost always in a place where I can get wifi. The tethering is there for those 1% of times when there's no 802.11 nearby and I need to get my laptop online for whatever reason.
I pay for my bandwidth, I ought to be able to use it however I please. T-Mobile doesn't seem to mind whether my bits are pulled down through my Nexus S or my laptop.
Now if I could only figure out how to stop their proxies from compressing JPEGs...
Sent from my Nexus S using XDA App
i got a text today that im att top 5% data user so they slowed down my data speed to like 3g wtf is this legal
Sent from my MB860 using XDA App
I have been throttled for the last 2 weeks now. I think its a bunch of BS and now most of my apps barely work now cuz my speeds are so low. I tried to contact a class action law firm and it wouldn't even send cuz my speeds are so low at times. I'll try again today but I personally don't think its legal
Sent from my Dell Streak using XDA App
Fwiw, i was throttled 3 weeks into my billing period. My usage was 1.7 gigabytes (remember, over the first3 weeks of the billing cycle) at that point.
My normal down speeds range 1.5-4mbps. Now, I am throttled down to 150kbps.
Like the last poster, lots of apps are unusable and essentially has left me without data for most uses besides basic weboage viewing. This has happened the last 3 months and I have reduced my usage in fear of this the last 2. I think its BS that Im being throttled for 1.7 gigabytes of use 3/4s of the way through my billing period and I expect to just keep getting throttled every month til I disconnect att.
Sent from my MB860 using xda premium
1.7 gig, that's crazy
Sent from my MB860 using XDA App
Before you go calling in the calvalry, I recommend reading your terms of service.. Not the ones that GayT&T gave you when you signed up, but the ones that currently apply. They always put a clause in there stating they can change the rules and whatnot you agree on, so get the latest. THEN.. have a law-savvy individual give it a once-over. These companies change their terms in order to "improve services" for everyone. This means that they may want to throttle your bandwidth in order to provide more to others while they enhance their network coverage. Basically, their network is flooded and overwhelmed with traffic and they cant keep up.. However, in my opinion, they have way more money than us and can make these upgrades as needed. Stating they cannot is basically saying "we want more money and dont care till we lose customers". I have ran into this rut a few times with cellular providers, and I honestly see no way to easily deal with it besides getting service with no contract. Providers dislike this, but it opens new means to reasonable service over time as masses change service. And as far as a lawsuit, if you find the nugget of gold to get you to win, screw a class-action lawsuit. Do it yourself with a lawyer, because it's a huge gamble either way, but the payoff will be significantly more doing it solo... Or, you can go with a class-action suit and get 10 bucks out of it. At least your point would get across..
I was also in the to 5% the last two months and am throttled. There is a thread about this in every att phone forum on xda. Total bull**** is what it is.
Sent from my Samsung Galaxy S Captivate using XDA Premium.
wow,
Must be with the 2gig users and up, because me and my wife are on the 200MB plan, and each month i come very close, to it, like 189mb give or take each month, all i get is a txt saying your close to your limit. but i never get throttled.
must be since 200MB isnt crap. for me, thats like 2 web pages lol.
I did go over once, by like 1 MB and i got charged another $15.00 , as*holes. but i am not paying an extra $$$ for the 2 gigs, when most of the time, there are wifis all over so. data is getting cheaper and cheaper, and so far sprint is the truly unlimited. But there service sux. so im sticking with att. but everyone will go to unlimited. I dont mind unlimited with throttling a little but down to only 150-250kbs, is crap. If im not using my data, and im not in a wifi area, i just turn the data part off. Im not a huge facebook fan, and I only update apps etc, when im on a wifi. so. but there are alot of people out there that update there freakbook stats every time they take a dump.
The only time u should be getting throttled is if u go over by ALOT. but hey, AT&T is getting alot of money for those who go over. so why do they care.
**** att and they're dirty business practices. Anyone with unlimited data is getting emails about being in the top 5% of data usage and then throttle us to the point where the phone is useless. There response is use wifi, wtf I'm suppose to stay home when i use my phone? I will be joining the class action law suit with many other pissed off customers.
Sent from my Samsung Galaxy S Captivate using XDA Premium.
Here is your Ferrari sir with unlimited gas. You can only drive it 5 miles per hour though.
Sent from my Samsung Galaxy S Captivate using XDA Premium.
im going to sprint f*** this they getting the nexus
Sent from my MB860 using XDA App
pcrat said:
wow,
Must be with the 2gig users and up, because me and my wife are on the 200MB plan, and each month i come very close, to it, like 189mb give or take each month, all i get is a txt saying your close to your limit. but i never get throttled.
must be since 200MB isnt crap. for me, thats like 2 web pages lol.
I did go over once, by like 1 MB and i got charged another $15.00 , as*holes. but i am not paying an extra $$$ for the 2 gigs, when most of the time, there are wifis all over so. data is getting cheaper and cheaper, and so far sprint is the truly unlimited. But there service sux. so im sticking with att. but everyone will go to unlimited. I dont mind unlimited with throttling a little but down to only 150-250kbs, is crap. If im not using my data, and im not in a wifi area, i just turn the data part off. Im not a huge facebook fan, and I only update apps etc, when im on a wifi. so. but there are alot of people out there that update there freakbook stats every time they take a dump.
The only time u should be getting throttled is if u go over by ALOT. but hey, AT&T is getting alot of money for those who go over. so why do they care.
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I'm pretty sure Throttling is only for unlimited users. If you go over your 200 MB they'll happily charge you the overage and keep serving more.
As an aside, if you're on the 200 MB plan you can go online and change your data plan for the billing period when you go over and backdate it to the beginning of the month. then change it after the billing cycle is up.
upNsmokeAllDay said:
Here is your Ferrari sir with unlimited gas. You can only drive it 5 miles per hour though.
Sent from my Samsung Galaxy S Captivate using XDA Premium.
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A better ananlogy would be, "you can drive it as fast as you want for the first 5 miles."
I don't see a class-action suit being successful here. The contract is for unlimited data, not for unlimited data at maximum speed. If AT&T can show that a small percentage of users are using an extraordinarily high percentage of overall bandwidth, throttling may be seen as a legitimate answer to improve overall network performance.
Although, a case like this would never make it to trial. AT&T would settle and anybody who was throttled will likely get a couple dollars. AT&T would continue to throttle.
pcrat said:
wow,
Must be with the 2gig users and up, because me and my wife are on the 200MB plan, and each month i come very close, to it, like 189mb give or take each month, all i get is a txt saying your close to your limit. but i never get throttled.
must be since 200MB isnt crap. for me, thats like 2 web pages lol.
I did go over once, by like 1 MB and i got charged another $15.00 , as*holes. but i am not paying an extra $$$ for the 2 gigs, when most of the time, there are wifis all over so. data is getting cheaper and cheaper, and so far sprint is the truly unlimited. But there service sux. so im sticking with att. but everyone will go to unlimited. I dont mind unlimited with throttling a little but down to only 150-250kbs, is crap. If im not using my data, and im not in a wifi area, i just turn the data part off. Im not a huge facebook fan, and I only update apps etc, when im on a wifi. so. but there are alot of people out there that update there freakbook stats every time they take a dump.
The only time u should be getting throttled is if u go over by ALOT. but hey, AT&T is getting alot of money for those who go over. so why do they care.
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JuanDaDon86 said:
im going to sprint f*** this they getting the nexus
Sent from my MB860 using XDA App
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Sprint has the WORST coverage of all of the carriers (I tried them ALL last year), at the very least in my area they are the worst. Also, dont buy into there lies about not throttling, SPRINT THROTTLES there is no doubt about that. Also Sprint advertises a good price, but its also a lie, they charge an extra $10 that they don't mention just because. There unlimited plan costs $100+ (regardless of what they advertise, when you get the bill you will see I assure you, I have been there) and on Att I pay slightly less than $100 for much better service. I am not always happy with Att, in fact most of the time I am unhappy with them, but I'm definitely not going to take a step back to Sprint, a more expensive service with less coverage. At least when Att lies they use some inventive techniques like "The Atrix is capable of HSPA", thats not a lie, but it seams unethical. When Sprint lies they just flat out lie. They lie about their prices. They lie about throttling. The CEO goes on thier commercials and straight up lies to the whole country saying they don't throttle, then tells Forbes the truth. Hopefully you hear my warning and avoid Sprint like the plague, but if you choose to do business with them you will see for yourself soon enough.
mandrsn1 said:
A better ananlogy would be, "you can drive it as fast as you want for the first 5 miles."
I don't see a class-action suit being successful here. The contract is for unlimited data, not for unlimited data at maximum speed. If AT&T can show that a small percentage of users are using an extraordinarily high percentage of overall bandwidth, throttling may be seen as a legitimate answer to improve overall network performance.
Although, a case like this would never make it to trial. AT&T would settle and anybody who was throttled will likely get a couple dollars. AT&T would continue to throttle.
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Agreed.
stewartsoda said:
I'm pretty sure Throttling is only for unlimited users. If you go over your 200 MB they'll happily charge you the overage and keep serving more.
As an aside, if you're on the 200 MB plan you can go online and change your data plan for the billing period when you go over and backdate it to the beginning of the month. then change it after the billing cycle is up.
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I agree they are only throttling the unlimited users. I had that problem till I switched plans (actually they forced the switch, but that is another long thread in itself). Once I got to a metered plan, they stopped throttling, and were more than happy to charge for data overages.
ATT still thinks that customer service is to give you as little as possible based on their outdated infastructure instead of updating\modernizing and providing the customer what they want. They still can't figure whether to update their existing equipment for 3g, or go with LTE, so they are trying to do both. Two years now they been touting 3g and still have about the slowest data speeds, nowhere near what the 3g is supposed to be.
If we as individuals had the power to sue them, they would be more inclined to attempt to meet customer demands and stop the false advertising. Thank congress for taking away the right to sue.
So they offer a 2GB plan and a 4GB plan, and then they turn around and try and claim that someone using less than 2GB is among the top 5%!?
I call BS on that and that could be the only hope for a class action suit; make at&t prove the data usage they claim. With netflix and youtube and all sorts of streaming services there is no way that 1.7GB puts you in the top 5%.
By the way, I'm at 1.8GB about halfway through my billing period on normal usage for me and I have never been throttled yet.
martinisadork said:
By the way, I'm at 1.8GB about halfway through my billing period on normal usage for me and I have never been throttled yet.
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It's top 5% in your market. I feel sorry for those in retirement communities.
thats what really gets me going about some of these carriers, i'm on a unlimited plan with verizon but am careful not to overdo it, keep hearing cases of people getting throttled etc...its seems to me unlimted should never be limited, perhaps we need to hand them a dictionary
rquinn19 said:
It's top 5% in your market. I feel sorry for those in retirement communities.
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what happens if you travel alot?
gammite said:
what happens if you travel alot?
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I'm assuming it's still your home market and I'm guessing that has something to do with the FCC and how they are getting away with it. There's a lot of rules that pertain to your market. I read a little about it when trying to port two lines over that were from different markets. Couldn't happen, was only able to keep one of the numbers.
I had the same problem a few months back.
Speculation from a lower division rep is that they're trying to push everyone who has the unlimited data to tier plans because as far as I know, a lot of users with unlimited who have gotten the top 5% warning in the past are getting capped around 2GB
I spoke with an upper division rep and this is what they said, and this is not word for word:
If you get flagged once as a top 5% user, you will stay flagged indefinitely. This means that whenever you reach the top 5% (I asked, not specified as to how that works considering every one has a different billing cycle and top 5% of which users, unlimited or every one, or every one that is flagged), you will get reduced speeds.
For those with unlimited who have never been flagged and reach past 2GB will not be flagged unless they deem you a serious data user.
How they define top 5% is not specific, but is based on their "research".
Now you're thinking if less and less people want to get capped, they'll use less data, and therefore the top data usage number will change, that sounds exactly like what they're trying to do. I asked about that, but she said she has no idea about how they actually do the capping except once you're flagged, you're flagged, especially since you're getting capped around 2GB.
Just letting you guys know the facts I got from the CSR and their supervisor.
I purchased by Note 4 on the 4th of December and based upon my previous usage statistics, I chose a 2GB plan. (This is for a single line mind you). I took a trip to California for a couple of weeks and where I was, there was no Internet and no wifi, I was forced to use my 4GLTE the entire time. This required me to upgrade my data to 3GB on the fly and when I finally returned home on the 22nd, I had used 2.54GB data of 3GB.
On Jan 1 my bill cycle ended and my DATA USAGE should have been reset to 0/3GB. I left the house to run errands yesterday and while waiting for my car to get fixed, I decided that I would watch some youtube videos. I popped up the widget that verizon supplied and I seen that I was now at 2.58GB of data out of 3GB. I called Verizon 611 and the rep said that they were sure that it was reset and that I most likely left Facebook open and that ate up 2+GB of data in 2 days, seems legit! NOT. The rep then tells me that I need to disable Mobile Data if I am using Wifi because programs will still use it (Now I know this is the case with some applications and download boosters, but I do not have any of those installed). She then sent me over to technical support to see what is using up all the data.
The technical support rep answered and I was so upset that I was almost to tears. He was polite and said that he would help me figure out what happened and how to keep it from happening in the future. He did the calculations and he came back with 2.1GB at first then after checking my phones usage, it did not match up. He admitted that he miscalculated and what he was seeing was 2.1MB of usage and not 2.1GB. He opened a ticket and also switched me to the Loyalty plan, giving me 4GB of data for 2GB price, all in all I ended the call with a smile.
TLDR: Make sure your Data is getting reset each month. Double check your usage on your phone to make sure it matches Verizons usage. If not open a ticket with support and have them review/correct the miscalculation.
Hope this helps someone else.
Avs.
That sucks it didn't reset but good they helped you. Glad I'm still on unlimited
aVsG1rl said:
I purchased by Note 4 on the 4th of December and based upon my previous usage statistics, I chose a 2GB plan. (This is for a single line mind you). I took a trip to California for a couple of weeks and where I was, there was no Internet and no wifi, I was forced to use my 4GLTE the entire time. This required me to upgrade my data to 3GB on the fly and when I finally returned home on the 22nd, I had used 2.54GB data of 3GB.
On Jan 1 my bill cycle ended and my DATA USAGE should have been reset to 0/3GB. I left the house to run errands yesterday and while waiting for my car to get fixed, I decided that I would watch some youtube videos. I popped up the widget that verizon supplied and I seen that I was now at 2.58GB of data out of 3GB. I called Verizon 611 and the rep said that they were sure that it was reset and that I most likely left Facebook open and that ate up 2+GB of data in 2 days, seems legit! NOT. The rep then tells me that I need to disable Mobile Data if I am using Wifi because programs will still use it (Now I know this is the case with some applications and download boosters, but I do not have any of those installed). She then sent me over to technical support to see what is using up all the data.
The technical support rep answered and I was so upset that I was almost to tears. He was polite and said that he would help me figure out what happened and how to keep it from happening in the future. He did the calculations and he came back with 2.1GB at first then after checking my phones usage, it did not match up. He admitted that he miscalculated and what he was seeing was 2.1MB of usage and not 2.1GB. He opened a ticket and also switched me to the Loyalty plan, giving me 4GB of data for 2GB price, all in all I ended the call with a smile.
TLDR: Make sure your Data is getting reset each month. Double check your usage on your phone to make sure it matches Verizons usage. If not open a ticket with support and have them review/correct the miscalculation.
Hope this helps someone else.
Avs.
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My billing cycle ends on the 18th but my data resets on the 23rd. Maybe you have same situation? Data resets on the 23rd?
-Wizzle
i could care less. UNLIMITED DATA FTW
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
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Then why waste space with your post?
To the OP, I am like Wizzle, my billing cycles on the 23rd but my data doesn't roll over till the 28th. The data should cycle around the day of the month that you actually started with Verizon.
Chuck_IV said:
Then why waste space with your post?
To the OP, I am like Wizzle, my billing cycles on the 23rd but my data doesn't roll over till the 28th. The data should cycle around the day of the month that you actually started with Verizon.
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LOL it should reset on cycle though mine does when cycle day hits it is 0.00 resets everytime
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
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How do u get unlimited data with verizon?
You can't get unlimited with Verizon anymore.
GTLuver said:
How do u get unlimited data with verizon?
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no more. the only ones with it are us who refuse to upgrade and spend full retail on phones. I've been out of contract for years now.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
jayochs said:
no more. the only ones with it are us who refuse to upgrade and spend full retail on phones. I've been out of contract for years now.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
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Yep me too. What do I look like getting a bad ass phone and can't use it the way I like? Lol brand new phone and have to put it down when data limit reaches threshold lol I feel sorry for the people that upgraded. When you're out of town you're definitely going to use alot. Unlimited comes in handy during those times.
Sent from my SM-N900V using XDA Free mobile app
That's pretty strange, indeed! For me however, my data doesn't reset until like four or five days after the bill is paid. My billing and data cycles aren't on the same period, so I would definitely check on that and see if you're in that same boat, too!
Off topic but fwiw I hate Verizon! Had to get it because of a move(I had T-Mobile) and for the few months I've had them I've had nothing but problems. Crap speeds, paying out the ass for 20 measly gigs,had to pay full price for a DE Note 4 for root and an unlocked bootloader..my last run in with them was yesterday when I was approaching my data cap and I tried to up to 30gb...they tried to say they couldn't since I had video calling on my phone..which doesn't make sense since one I don't have video calling and two what would it matter if I did?!?! I'm so sick of them its nuts. Plus the employees in the store are the dumbest known to man. I told them if I get an overage I'm not paying it since I tried multiple times to up my data and they were no help and if they hit me with the charges I'd dump them for AT&T and use a T-Mobile phone...they didn't care nor do I think they even listened. AT&T gives double the data for the same price, T-Mobile & Sprint have Unlimited data..if anyone can switch from Verizon they should..to hell with it I'm starting a petition where I live for a tally of people that would gladly switch to T-Mobile if they would put up a damn tower for LTE.lol
I still have my unlimited data as well! The bad part is Verizon took away using other lines to update and just switch it over to your unlimited line. That really pissed me off. That's a bad move and says a lot on how they feel about us with unlimited data. They want to so badly force us out of it. But not going to budge! Between me and my wife we use 14gb a month. And that's without root now so no WiFi tether. I'm glad to know that I'm not the only 1 spending $700. On a phone once a year!
Sent from my SM-N910V using Xparent Red Tapatalk 2
GTLuver said:
How do u get unlimited data with verizon?
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had it FOREVER. buy phones off contract to keep it lol
oneandroidnut said:
i could care less. UNLIMITED DATA FTW
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oneandroidnut said:
had it FOREVER. buy phones off contract to keep it lol
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I'm sure we'll have unlimited data as well in the near future. Look at how we had a limit on minutes and texts. I remember when a had 500 min/MO. & 500 texts also. Weekends were free. Lol that was so 90s