2 months ago I've bought (by my friend from CA) Iconia A501 from frys.com. It cost me +/- $500. I was really surprised that it had a simlock for such amount of money. So my question is: Is there any chance that any of You AT&T users can do me a favour and ask in any AT&T place/shop/stand how can I take the simlock down to unlock the tab? I tried via AT&T website but to ask a question I need to be an AT&T user, cause when going through this all "contact us" stuff in the end it asks to register my account, but I can't since it doesn't work for me (I need some wireless number which I don't have) :/ I've got their simcard (it was inside the tab), but I don't use it in Poland. Any help would be appreciated.
Try This
Here is the text from a user who managed to get his tab unlocked through Acer.
From: http://www.amazon.com/Acer-A501-10S16u-10-1-Inch-Aluminum-Metallic/dp/B004UR160C
Hi All. I get lots of emails about how I unlocked the tablet.
I didn't do anything special. I simply told them that I'm kinda frustrated because the specifications in amazon do not mention anything about the tablet being locked. I didn't call anybody. I just wrote them an email.
My unlock code code is 7469220956651237 but I don't think it would work for you. Each tablet's unlock code is different. The unlock code is tied to your IMEI number.
This is what I did and I recommend the same for you to do:
1. Log into Acer.com and get yourself a username and password and register your product.
2. DO NOT call them. DO NOT chat with them. Write them an email and wait for the response.
3. The first response will be "sorry. You have limited liability. Please go to AT&T".
4. Very diplomatically, ask for your case to be escalated to a manager. The first line of customer service representatives always tries to get rid of you.
5. Once your email is escalated, very politely and diplomatically explain your situation and the fact that Amazon's description does not mention anything about the tablet being locked to AT&T. Include things like "you are very happy with Acer products and "BS" like that. Butter them up as much as you can! Make sure to send in your serial number and your IMEI with your email. The unlock code would be for your particular IMEI. My code will not work for you and yours will not work for me.
6. Hope and pray that they will send you an unlock code. It took them 2 days to answer me back.
7. If all of that fails, write to [email protected] and send them your IMEI and see if they can generate an unlock code for you. They will charge around 30USD. Make sure you pay with PayPal so in case they do not generate the correct code for you, you can get your money through PayPal.
Click to expand...
Click to collapse
Make sure you include your serial number and IMEI code in every mail. Maybe, you will get lucky like that person did. Hope it helps you.
Or buy "pay as you go" plan and then request a un-lock code...
F2504x4 said:
Or buy "pay as you go" plan and then request a un-lock code...
Click to expand...
Click to collapse
No, the issue, is ATT. They want you to get locked into a data plan, and unfortunately, ATT is only in the US. This does nothing for people outside the US.
But, the fact, is that all the re-sellers in the States, were telling people, you didn't have to get a data plan, and that the tab was "sim unlocked".
And some buyers, just didn't know exactly what they were buying, as the minimum wage floor clerks, didn't know any better.
So now, they have these tabs, worldwide, and users can't get them unlocked, although ATT and Acer can do so.
A fine mess ATT and Acer created.
I would say, be very persistent, and if you press the issue, they will eventually give you the unlock code.
YET AGAIN, You helped me Moscow. I just wrote really reaaallyyy nice, pinkish with some smiling sun - email. Blue skye, clouds, happy faces. Hope it helps.
Need some help over here
"Thank you for contacting Acer America. My name is Ranju, badge number GWSI821. I would be happy to assist you.
As per our records your tablet is covered under standard limited warranty.
After reviewing your email, I understand that you would like to obtain unlock code for the tablet.
Please be informed that the A501 was designed to work with a specific carrier (in US or Canada). We do not provide unlock codes for the A501 at this time to work with any carrier. In the United States AT&T is currently the only carrier available for the A501. In Canada Rogers Network is the currently the only carrier available for the A501.
For further clarifications please feel free to visit our web site http://support.acer.com
Thank you for contacting Acer.
Have a great day!
Respectfully,
Acer America"
Too bad that on acer.com nor frys.com is written that the tab is locked for AT&T.
Sent from my A501 using Alexandra III
Well, like the one guy did, as he received a similar response, escalate it to a manager. You only contacted the lower level people, and that response is typical.
Keep pushing the matter up the ladder
Be sure to keep your cool, and be nice and political Eventually you will win.
Make sure you tell them you live in Poland, and have no ATT network. and always supply your serial number and IMEI number with every mail.
Point out the fact that nowhere was it written that the tab is locked to ATT.
Ok let us see what they will respond now. It's really hard to keep myself calm, but it's for greater good
Sent from my A501 using Alexandra III
After playing ping pong with Acer America
- we can't help
- yes you can
- we can't
- yes you can
- we...
- yes you can
with Acer America, I finally found someone kind enough to reply to me:
"Thank you for contacting Acer America. We have forwarded your request to AT&T. Someone from AT&T should email you soon with an unlock code. Please allow 5-6 business days. I hope this is helpful."
so HOPEFULLY after those days I will recieve the long awaited unlock code.
This doesn't have anything to do with unlocking, but as a side note:
I bought my A501 here in New Zealand and the version they sell here is not sim locked, I can use any carrier that I like. As far as I know the Australian version is probably the same.
Sent from my Acer Iconia A501 using XDA Premium App.
(Acer Iconia A501 + Samsung Galaxy S I9000T)
Edenprime said:
After playing ping pong with Acer America
- we can't help
- yes you can
- we can't
- yes you can
- we...
- yes you can
with Acer America, I finally found someone kind enough to reply to me:
"Thank you for contacting Acer America. We have forwarded your request to AT&T. Someone from AT&T should email you soon with an unlock code. Please allow 5-6 business days. I hope this is helpful."
so HOPEFULLY after those days I will recieve the long awaited unlock code.
Click to expand...
Click to collapse
Dude, I really Really hope they come through on this. Too many people bought these things (ATT version) not knowing they were locked to the network.
Fingers are crossed.
---------- Post added at 12:08 AM ---------- Previous post was at 12:00 AM ----------
Silverblade.nz said:
This doesn't have anything to do with unlocking, but as a side note:
I bought my A501 here in New Zealand and the version they sell here is not sim locked, I can use any carrier that I like. As far as I know the Australian version is probably the same.
Sent from my Acer Iconia A501 using XDA Premium App.
(Acer Iconia A501 + Samsung Galaxy S I9000T)
Click to expand...
Click to collapse
Yeah, all the international models are unlocked. The issue, was that Acer developed specific models of the 501, that were locked to the ATT network in the States. Also, at the same time, Retailers in the States were selling the unlocked version.
The problem, was that many retailers were selling the "locked" version, without telling the buyers. Hey, the locked versions were cheaper than the unlocked versions, and if you didn;t know the difference, you would buy the cheaper one. And I think also, the retailers, didn;t know also (or they just wanted to make a sale).
Acer, and ATT, can check the originating IP of a person, and verify if indeed they live in a particular country. I can verify Edelprime lives in Poland, but hey, who am I but just a lowley "fry cook".
Edenprime said:
2 months ago I've bought (by my friend from CA) Iconia A501 from frys.com. It cost me +/- $500. I was really surprised that it had a simlock for such amount of money. So my question is: Is there any chance that any of You AT&T users can do me a favour and ask in any AT&T place/shop/stand how can I take the simlock down to unlock the tab? I tried via AT&T website but to ask a question I need to be an AT&T user, cause when going through this all "contact us" stuff in the end it asks to register my account, but I can't since it doesn't work for me (I need some wireless number which I don't have) :/ I've got their simcard (it was inside the tab), but I don't use it in Poland. Any help would be appreciated.
Click to expand...
Click to collapse
Hey there.
I can give you a perspective from a Canadian a501 user.
I am on Bell mobility (similar as at&t I think)
I had bought this used and knew it was locked. I was more in it for the 4g than the space on the one I got on boxing day (64gb wifi for 400).
Anyway after searching for any info on unlocking I got the same info from rogers. Cannot unlock and the tab is still under contract. Meh fine. So I bought an a501 that hasn't been fully paid to rogers and its still locked.
Unhappy with this I contacted the seller. The (insert explicit word here) said no then proceeded to ignore my calls.
So I thought fine. Guess I'm stuck with a 16gb a501 that I cannot use via 4g.
That same day I saw that there was an ebayer (in Montreal) who could provide (sell) me an unlock code. After a day and talking to a bud who is on rogers he had an uncle who would have loved this tab. However I wanted to try and unlock this first from the eBay guy.
Needless to say it is now unlocked.
My suggestion would be to see if someone on eBay can sell you a code (maybe the same guy, not sure). Cost me 25 to the code.
The time I had already spent trying to unlock in the first place compared to spending that 25... lets say that its worth it.
He emailed me the code a day and a half later (took time to generate the damn code).
Good luck and hope you can get it unlocked!
Sent from my Acer Iconia a501.
I'm now writing this post on UNLOCKED A501 !!!!!!!! Damn I'm haaaappyyyyyyyyyyy. No more tethering from my HTC. Internet everywhere!!!! Yuhuuuuuu. It took them 6 buiwness days, as they mentioned. Got automated email from AT&T that looked like a spam. They have provided the 16 digit code, but it's IMEI related so no point in pasteing it here. Anyways, the Amazon guy solution that Moscow mntioned WORKS like a charm, unless You are calm and fight for your rights. Thank You Moscow Desire and You Amazon Guy.
Sent from my A501 using Alexandra III
Edenprime said:
I'm now writing this post on UNLOCKED A501 !!!!!!!! Damn I'm haaaappyyyyyyyyyyy. No more tethering from my HTC. Internet everywhere!!!! Yuhuuuuuu. It took them 6 buiwness days, as they mentioned. Got automated email from AT&T that looked like a spam. They have provided the 16 digit code, but it's IMEI related so no point in pasteing it here. Anyways, the Amazon guy solution that Moscow mntioned WORKS like a charm, unless You are calm and fight for your rights. Thank You Moscow Desire and You Amazon Guy.
Sent from my A501 using Alexandra III
Click to expand...
Click to collapse
Well, I was going to put some stupid "hurrah" on here. But, I needn't do it
Needless to say, I am just utterly happy for you all.
I didn't do anything. Just a person who offers advice, and maybe, it's good stuff.
Ordio, Edenprime, you 2 showed that things can happen, and you did what it took to make it happen.
Will it work for everybody, I don't know. But I tell you, you 2 people, made my day.
I' didn't do anything. It was all you....
For the record the sales people at BEST BUY .. Know what they are selling. they are misleading on nearly everything they sell. those guys/girls have quota requirements to keep there sales positions. The company gets Financial gain from at&t for selling devices locked to there network.. I know this to be true and real due to a close friend that works for Best Buy. as a Regional Manager. He says Best Buy IS Ruthless and could really care less about anything but there bottom line. Thou i did get his discount on my tablet Giggles.
Edenprime said:
I'm now writing this post on UNLOCKED A501 !!!!!!!! Damn I'm haaaappyyyyyyyyyyy. No more tethering from my HTC. Internet everywhere!!!! Yuhuuuuuu. It took them 6 buiwness days, as they mentioned. Got automated email from AT&T that looked like a spam. They have provided the 16 digit code, but it's IMEI related so no point in pasteing it here. Anyways, the Amazon guy solution that Moscow mntioned WORKS like a charm, unless You are calm and fight for your rights. Thank You Moscow Desire and You Amazon Guy.
Sent from my A501 using Alexandra III
Click to expand...
Click to collapse
Hello!
First that nothing desire to clarify that I am speaking Hispanic, so the texts here are with the help of BabelFish.
A week ago I purchased an Acer Iconia A501, 4 G, but locked to AT & T.
I was already in contact with Acer, but they tell me that they are the guarantee of 90 days, etc.
After continue reading I see that I have to request assistance to a supervisor or higher level.
So that will do, and will see as follows the topic.
I see that "Edenprime" says "(Sent_from_my_A501_using_Alexandra_III_" I wonder if you have changed the Rom being blocked by AT & T, or if it was after you receive your unlock code.
Another query, the e-mail communication with Acer may be these:
[email protected]
[email protected]
From already thank you very much.
Related
I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'
I am waiting for any good news from either of you...I want to use att sim
Is it possible to use the phone in india after we get the unlock code from HTC.
ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
Click to expand...
Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.
Let's hope htccode.com can figure this out...
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
Click to expand...
Click to collapse
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Click to expand...
Click to collapse
I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!
BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
Click to expand...
Click to collapse
I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?
If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.
T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
Click to expand...
Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?
How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.
j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
Click to expand...
Click to collapse
Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.
unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.
I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.
I'm very interested in the HTC Aria because of its small size, but I have tmobile service. I'm not getting a data plan (I've got wifi everywhere I go) and I'm fine with buying it retail. My only question is how to unlock it to use tmobile's network. I heard I can call ATT and get an unlock code. I also heard there were online service that could generate an unlock code. Well, at this point I'm really nervous to buy this phone because I don't want to purchase this device and not be able to use it on my network. This is going to be my first android phone and I'm eager to get into the whole rooting and custom ROM business. Please help!
Thanks,
dm
EDIT: My grandma has had service with ATT for about a year now. I've heard that tmobile with give the unlock codes for free if you've had service with them for 90 days. I'm curious if ATT does the same.
2x EDIT: Sorry for the typo in the title.
there are plenty of unlock services via the web, just find a site and after you pay the usual $20 they will email you directions on how to unlock the device so that you are able to run it on tmobile.
Thanks for the quick response! I'm scared that's what I may have to resort to, but I just assume the potential for getting scammed is pretty high. Are there any reputable ones that you know of that unlock the Aria? I know it's pretty new...
I did some searching and the only ones that I can find are:
www(dot)iunlockit(dot)com/htc-aria-unlock-code-p-58064.html
www(dot)unlockallcellular(dot)com/aria-unlock-code-p-58064.html?osCsid=brnitand0jq564to0v7tirhnk7
Like I said, this looks fishy because it appears to be the same site with different domain names. Are these reputable sites? I still haven't bought my Aria because I want to be certain that I can unlock it fairly easily.
I paid $2 to unlock my LG VU on eBay...
Worked perfectly. They said they'd do it for all AT&T phones
if i unlock this phone to use on tmobile will i still be able to use 3g and all of the other features on this phone?
no 3g (but if you don't want data it won't matter) all other features should be just peachy afaik
I never thought about ebay; great idea.
and, no, I'm not going to be using a data plan, seeing as I rarely use data and I've got wifi everywhere I'm at (work, school, home, etc.)
Thanks a lot guys. I'll leave an update once I get the phone. Hopefully within the next week.
i was going to do the same (to get out of the data) but
free phone+2 years of data=360
just the phone=380
we'll see what att's policies are like in 2 years though
So I bought the Aria and I love it. However, I can't find anyway to unlock it. I bought one of those ebay unlock services, seeing as it advertised an unlock code in 2 hours or less. Well, that was two days ago. I also looked up on those sites that I mentioned previously and they are scams. So I've got this awesome phone that I can't use as a phone. What are my options now? I love this phone!
donald =/
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
ayush20m said:
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
Click to expand...
Click to collapse
I did this with every single one of my AT&T phones and they never gave me trouble. For me it was the true since I travel to Hong Kong every year to visit my parents.
ayush20m said:
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
Click to expand...
Click to collapse
I've done this as well....
dmellenbruch said:
So I bought the Aria and I love it. However, I can't find anyway to unlock it. I bought one of those ebay unlock services, seeing as it advertised an unlock code in 2 hours or less. Well, that was two days ago. I also looked up on those sites that I mentioned previously and they are scams. So I've got this awesome phone that I can't use as a phone. What are my options now? I love this phone!
donald =/
Click to expand...
Click to collapse
Hi there, did you find a way to unlock the phone?
I'm wondering on the details about calling AT&T to get the code. I bought my Aria through ebay and presently have the phone at Mexico. Do AT&T ask for phone number (registered with AT&T), ssn or any other personal details regarding the phone? or just by calling them with IMEI # they will provide the code?
I don't have AT&T for obvious reasons.
Unlock
tongas said:
Hi there, did you find a way to unlock the phone?
I'm wondering on the details about calling AT&T to get the code. I bought my Aria through ebay and presently have the phone at Mexico. Do AT&T ask for phone number (registered with AT&T), ssn or any other personal details regarding the phone? or just by calling them with IMEI # they will provide the code?
I don't have AT&T for obvious reasons.
Click to expand...
Click to collapse
Hi
I try maybe all store in Ebay and nothing, only get my code here:www.freeyourhtc.com/
I hope this help.
Thanks Rafa, but just bought a code from the ebay seller... will let everybody know if it worked or not.
Ebay Unlock code for HTC Aria actually worked!
I finally got to say that the ebay deal really worked for me!!! Couldn't be more happy!
Please refer to this post for more info:
How sketchy are the ebay unlockers?
Was a little skeptical about it but just got the code on the email minutes ago and worked right away!!!
Cost me 9.95 because the price was reduced and paid with PayPal. Bought it in the morning and got the code 5-6 hours later.
Thanks again to breakeven and xda-developers forum!!!
Can I unlock my phone if im in a two year contract?
I used http://www.cellunlock.net/ to unlock my gf's MyTouch 3G. They took 1 day and I got the code.
It seems they usually take less time, but they had some problems.
$10 if you use the code crackb50 on checkout.
And no, I don't work for them.
kevina90 said:
Can I unlock my phone if im in a two year contract?
Click to expand...
Click to collapse
Course you can!
If you have at&t, then I would suggest you try the call them and get the code for free method first. If that's doesn't work, then just buy a code.
The reason why me and many others went through ebay, it's because most of the unlockers out there with web site presence, and being the aria a relative new phone, they do not carry yet codes or access to them. I tried first 1 of this unlockers and wrote email to 2 of them and none of the 3 had access to codes yet, finally the ebay thing worked for me and take only about 7 hours to get the code.
You should know that unlocking the phone will no release you of the contract but just give you the ability of changing gsm provider. Unlocking the phone it is only intended for that. If what you want is to remove some crappy apps installed by default, then what you might need is to have root access to phone instead unlocking. Rooting the phone is quite easy with the aria and is free; you just need some further reading about.
Sent using XDA app
I just thought I would let everyone know that after fighting with both Dell and AT&T after my new US Streak was delivered, out of the blue I was sent my unlock code via email today.
I am a current AT&T subscriber, and I purchased my Streak off-contract and paid the full price for it, so that may or may not have anything to do with it, and your mileage may of course vary, but here is my saga:
This started almost 2 weeks ago. I first called Dell, they told me AT&T had to issue it. I then called AT&T. First line support told me there was a "10 month marketing exclusive" and I was basically out of luck. I pressed on and asked for her supervisor. This guy was really rude, wanted to argue with me, etc. So, I pressed on and asked for his supervisor. I think they call it a "floor supervisor"?
So in speaking with "3rd level" at AT&T, this guy was actually very nice, listened to me, fully understood my request, and was willing to create a case. I think that was the key. When he created the case, he was very clear in telling me this was not a guarantee they would issue me a code. He took all the info, including the IMEI number, and added in the case that I would have to provide proof of purchase showing that I paid full price and was not under a contract. I agreed. He told me that the resolution date would be 8/30.
8/30 came and went, and I called AT&T back on 9/2. The person I spoke with agreed that it was past the date and said the initial response that came back was that they were waiting on a code from the manufacturer (if you can believe that!). So I asked what the next step was and I was told that they would update the case that I called back and would re-escalate the request.
I had just made a note to call back in about a week, but very much to my surprise an email this afternoon arrived from "LBK Tech Escalations" with my IMEI # and a corresponding unlock code!
I am no longer a current T-Mobile subscriber, but I do keep an old SIM for instances such as this. I inserted the code, and just as expected, it unlocked!
I hope this is helpful to everyone. If you are a current AT&T subscriber, keep the pressure on them! I think the key is not taking no for an answer and insisting that a case get created.
Are you sure?
I've been with att for more than 3 years and tried to get the code for almost 2 weeks and talked with supervises and told them about even your case and they said we don't have the codes from Dell yet.
and they cant make any claims or emails..
Trying Too...
Thanks to the OP for this... I'm trying to do the same thing. I have 5 lines (3 in-contract) and; for now, I am working with a local store manager who is going to bat for me. If he gets stonewalled I will break out this thread.
Am I sure?
I will provide anything I can to prove this is legit if someone doesn't believe me.
I wish my T-Mobile SIM was still active, and I would show it. I should have shot a video of the process of entering the code while I was doing it, but I was so excited that I had the code I didn't take the time.
The email came from: [email protected]
And I would gladly post a screenshot of the email but it has personal info like my account number and such. The unlock code I was provided was 8 digits long.
Good luck to anyone else who needs it.
-Rob
eh? t-mobile USA isnt supported on US streaks.....??
Well I guess it depends on what you mean by supported. Is it 3G on T-Mobile here in the States? No. But if you travel internationally like I do, having a truly unlocked streak without the requirement to deal with that RebelSim nonsense is crucial for me.
Can you blur out the personal stuff and send an image of the e-mail? Thanks.
Sent from my Dell Streak using XDA App
thats good to hear.
I travel overseas frequently and always get my devices unlocked from ATT (miss the old nokia days where you could just download a program to unlock your device).
Before i got my Streak i had to do a warranty exchange for my Tilt2 and first day i got it and asked for the unlock code. Usually they just ask for the IMEI number and give me the code on the spot (been doing this for many devices for the past 5 years with ATT). well for my warranty exchanged tilt2 there was a problem and it wasn't getting the unlock code. So the rep said she had to open a case and took my email. Just the other day i got an email from the same address LBK Tech Escalations <[email protected]> with the unlock code. took about 2 weeks and i already sold the device but i forwarded the email to the guy i sold it to.
So i guess when people call in they should request to open a case and maybe then they'll get the unlock code?
Also i'd recommend people not to state that they are going to another carrier, just state that you travel overseas for business and they'll offer you an international package and just tell them your used to using local sim cards (as many countries sell prepaid cards at the supermarket) and that your staying with ATT.
just called in to request my unlock code from at&t. They send they were gonna open a case and rewuest it for me since they dont have it in their system yet. they told me the 20th to be the latest I would get the code but code be sooner. crossing my fingers. I told them I would be travelling internationally and since they wouldn't unlock my iphone I need another phone to use abroad. Will update once I get my code and with a video hopefully....
Just an update, I received an email from the Sim unlock team last friday and requested a proof of purchase (invoice/receipt). faxed it to them last monday and got a text from at&t that they received the invoice. Hopefully I get the unlock code anything now.......
9/28:
Got an email from at&t unlock team:
Device unlock code for mobile 847 ***-**** CM20100914_127*****
AT&T Valued Customer:
We recently received your request for the unlock code on the following device:
IMEI: 011954**********
Make: DELL
Model: STREAK
Case#: CM20100914_127*****
Due to the age or the brand of your device, the unlock code is no longer available in the AT&T database. Device unlock codes are programmed into the device at the time of manufacture. If the unlock code is not in our database, AT&T must contact the manufacturer of the device to obtain the unlock code.
Accordingly, we have attempted to contact the original manufacturer of your device to obtain the unlock code on your behalf. Unfortunately, our efforts in obtaining the unlock code from the manufacturer were not successful. We apologize for the inconvenience this may have caused.
For information about upgrading to a new AT&T device please go to att.com/wireless or call Customer Care at 1-800-331-0500 or 001-916-843-4685 if outside of the U.S.
Thank you for contacting AT&T Mobility. We appreciate your business.
BOTTOM LINE: Called Dell for an RMA and returned my streak. I have no use of it if they wont unlock it.
Goodluck people~!
Got My Unlock Code
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
bhutch said:
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
Click to expand...
Click to collapse
If you are an AT&T customer with an account in good standing for at least 3 months, it's pretty easy to get the unlock code for any device, except the iPhone. Just call 611 and ask for it. I called last week and got the unlock code for my Tilt 2 before selling it, and got the unlock code for my Streak at the same time. If they ask why, just say you're traveling overseas and want to use a local SIM card.
Hi,
Is there a way to sim unlock the Acer Iconia Tab a501 ?
Thanx in advance,
D.
Need your help ?
SFR wants me to pay 65€ to unlock the tablet.
You could try flashing a custom ROM.
Thanx for your answer FloatingFatMan. But Sim lock is not in the firmware.
If you flash with an other ROM, you will still have the sim unlock.
I wanna buy a acer a501 at compusa
compusa.com/applications/SearchTools/item-details.asp?EdpNo=940889&CatId=6957
I dont know if is unlocked, i think no...
so, how can i unlock this??
felipedutra said:
I wanna buy a acer a501 at compusa
compusa.com/applications/SearchTools/item-details.asp?EdpNo=940889&CatId=6957
I dont know if is unlocked, i think no...
so, how can i unlock this??
Click to expand...
Click to collapse
Why don't you ask this question in yet another thread for the third time?
Looking for a way to sim unlock my iconia tab a501
I bougth my acer iconia a501 from amazon, but it came locked to at&t, so if anyone can help me, I'll be in debt. HoneyComb ver 3.0.1
Help me Please.
dellme said:
Hi,
Is there a way to sim unlock the Acer Iconia Tab a501 ?
Thanx in advance,
D.
Click to expand...
Click to collapse
Did you have any luck?
In the same hole... has anyone tried unlocking the Iconia A501 from AT&T?
Did anybody bother to contact ATT about this?
I've seen in other forums if you sign up for their service for 3 months, they'll unlock the device.
Yes, I did.
I talked to AT&T on the phone before I bought it and they didn't have the codes and called Acer who said they needed the serial number to get the code. I tried phoning Acer directly and got a non-English speaker who said they had no codes.
I then bought it but didn't open it so I can retgurn with no restocking fee. I called AT&T. The 1st two people didn't know what they were doing. The 3rd person asked for the IMEI number (which is all on the back of the box) and put it in his system and found out that he had no unlock codes for it, and no specified date for when the codes would be released.
I then called Acer and got a non-English speaker who said that I had to call the people who gave me my SIM card to get the codes. When I told her that it was the device that had the lock, not the sim card, she said to call back on Monday when they were open and they could raise it o the 2ndary level.
I'm probably going to return it and get my brother in England to buy me a sim tablet, or forget about tablets and get an unlocked android phone which seems far easier to to.
Has anyone tried those 'unlock your phone' companies to see if they know anything about tablets?
Alternatively, you could by any of the unlocked android 2 tablets (a la ViewSonic) ... a sales person in MicroCenter claims you can flash it to android 3 although I had read somewhere that it can't really handle it.
I really prefer the 7" tablets, and really would like to find the Acer A101. I was playing with the A100 and it's great.
still nothing... tried a couple of services, they also have no codes.
Was able to unlock my canadian rogers acer iconia a501 from a service on eBay (out of Montreal I believe)
While I'd rather unlock it myself, this was the only way I found to unlock it so I can use it with my bell sim tab.
Sent from my A501 using Tapatalk
Hi ordio,
Can you please elaborate on which service did you use on ebay to unlock it?
Thanks.
Moscow Desire said:
Did anybody bother to contact ATT about this?
I've seen in other forums if you sign up for their service for 3 months, they'll unlock the device.
Click to expand...
Click to collapse
On the off-chance that it would be that simple, I just called AT&T and spent 15 minutes trying to teach a robot how to read off script. Bottom line is that AT&T cannot (read: will not) provide an unlock code at this time. According to said robot, for most devices, there is a date listed in their system that tells them the associate when the unlock code would be available, but there isn't one in the system for the A501.
On a related note, Moscow thanks for the Alexandra II R4 Rom. It's my first on the A501, install went smooth, ROM runs like a dream. Looking forward to testing your future work.
Shaun_K said:
Hi ordio,
Can you please elaborate on which service did you use on ebay to unlock it?
Thanks.
Click to expand...
Click to collapse
Oops, i know you sent me a PM, but figured i'd post a response for this.
http://www.ebay.ca/itm/Unlock-Code-...539?pt=LH_DefaultDomain_2&hash=item3f11d71373
This was the service i used to unlock...
kopipaoxda said:
On the off-chance that it would be that simple, I just called AT&T and spent 15 minutes trying to teach a robot how to read off script. Bottom line is that AT&T cannot (read: will not) provide an unlock code at this time. According to said robot, for most devices, there is a date listed in their system that tells them the associate when the unlock code would be available, but there isn't one in the system for the A501.
On a related note, Moscow thanks for the Alexandra II R4 Rom. It's my first on the A501, install went smooth, ROM runs like a dream. Looking forward to testing your future work.
Click to expand...
Click to collapse
I'm not sure if this would work with AT&T, but you could send this guy a message and see if they can generate an unlock code for the AT&T brand.
Yes, the Alexandra II R4 Rom is wonderful .
this seller from ebay just unlock from rogers canada.
as some friends here, im still looking a way to unlock my at&t acer iconia a501. i tried some unlock code sellers on internet, and nobody had the unlock calculator.
i tried too a unlock sim, like gevey, doesnt work too. using the unlock sim, the tablet stop to ask me for a unlock code, and "recognize" the sim card, but didnt take a network, just say no network avaliable.
Unlock the 501 ATT
Ok, this will apply ONLY if you do not live in the USA. If you live in the USA (and possibly Canada), you will have to live with a tab locked to the ATT network.
Now, my friend Edenprime, and some others, bought these tabs not knowing they were locked to ATT Network in the US.
Here is the thread telling you how to exactly communicate with Acer first. Acer will hopefully then, send your number to ATT, and get the unlock code.
1, Note that you MUST be nice. Explain the situation
2, Your tab must be registered with Acer
3. You must always include your SN and IMEI with EVERY e-mail you send. This is very important.
4. Do not accept NO for an answer. Ask to send it to a higher supervisor.
5. Do not accept NO.
6. Be nice.
7. Again, do not accept NO for an answer. Explain you live in another country, and the retail shop where you bought, did not tell you it was locked to an American network.
Hopefully, they will forward it to ATT, and you will get the unlock code.
http://forum.xda-developers.com/showthread.php?t=1493433
Hope it works.
Unlocked 2 A501 locked to ATT
Here is what I did to get my 2 A501's unlocked.
You will need to register your tablet first.
https://support.acer.com/us/en/register/default.aspx?sn=
Then send an email from here
http://acer.custhelp.com/app/answers/list
Log in using the name and password created when you registered.
Then click on ask a question.
Include your
SNID
Serial number
IMEI number
Explain that you will be traviling in Europe for the next 6 monts and need to have your tablet SIM unlocked from ATT.
You should get an email from acer that looks like this
Dear XXXX,
Thank you for contacting Acer America. We have submitted your unlock request to AT&T. Please allow one week to receive your unlock code from AT&T.
Respectfully,
Acer America
Online Technical Support
You will get a response from ATT in about a week.
They provided me with one working unlock code and one that did not work.
It took several calls to ATT to get the second code corrected.
You only have five attemps to unlock so be carefull
If it doesn't work after the second try get on the horn with ATT
It may take you several calls and a lot of patience to get them to send you the code that works.
But both of mine are now unlocked!
I also bought the Tab in my country and sent a request for unlock code. They said they don't provide unlock codes for A501 anymore as of August 20th. What a shame .
Replied with another message with another plea in hope.
Hey all,
I'm a Canadian, living in Canada, drinking Canadian Beer. So I bought a DVP, locked to T-Mobile on eBay a few weeks ago. I was under the impression that ANYONE would be able to get the phone unlocked via Dells, "UnlockCodeRequest" email. I mean, seems simple enough right? shoot them an email with your IMIE, and voila, gold. But it didnt turn out to be the case.
So, once I got the phone, I sent them an email with my IMIE asking for an unlock code and they reply back saying, "Nope, sorry, Retail Version bro, cant unlock, Contact T-Mobile".
I'm thinking great... now i have to go to XDA-Forums and search on how to get this thing unlocked. So a week passes by and after researching SOO many forums, I come to a conclusion:
There are two ways to unlock the phone.
1) For free, through unlockcode request
2) Pay someone 80$ to get it done (theres only one service that can unlock the phone for now). the other shady places that charge $10-50 cant unlock the phone.
I didnt want to spend $80 to unlock the phone, thats like 1/3rd the price of what I paid for the phone hahaha.
Having nothing left to lose, THIS is what I did: (keep in mind, i've never been a T-Mobile customer)
Email 1 to DELL
Hi Dell Employee!
I was given this email address by Mark, a T-Mobile CSR who asked me to send you a message to get my phone unlocked. I am studying overseas in Canada and I dont want to spend more money on a new phone because I'm here for only a few months. Please help a poor student out!
IMEI: __________________
Thanks!
Click to expand...
Click to collapse
I get a response in a few hours:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Mobility Unlock code Team
Click to expand...
Click to collapse
I reply: (because its true, the link they give is outdated)
The T-Mobile websites are outdated on the link you gave me. I called T-Mobile again and they said to send you an email again saying that Dell provides the codes.
Please help, its disappointing that I cant use your phone overseas. Once again, my IMEI is: _______________
Click to expand...
Click to collapse
I get an email from Dell the next day
Dear Customer,
Please contact nearest T-mobile store with proof of purchase/account information for unlock code.
http://locator.t-mobile.com/
Typical turnaround time is 1-2 business days.
Mobility Unlock Code Team
Click to expand...
Click to collapse
I reply... once again, I have nothing to lose, so why not
Guys,
I'm not even in the US. I'm in Canada right now for an exchange program. The nearest T-Mobile store from me is 500 Miles away from me. I've called them and they keep on telling me to either call you or send you an email (this email address).
This is a little ludicrous, both of you keep on telling me to contact the other and yet the issue is not resolved.
Please advise,
Click to expand...
Click to collapse
And 48 hours later, I have the unlock code. The phone is now working like a charm.
Hope this helps!
Bottom line, carrier locked phones are the worst idea in the world!
it works, I had to nag and beg about the 4th or 5th time, he was going to give it to me, he gave in... but I just recieved it from unlockstreak.com so wasnt needed any longer.
why are they so damn unhelpful..?
just keep bugging em... they'll give in.
I know I emailed dell after purchasing the phone from them and I got a reply within 2 days with my unlock code. I was very surprised it was that easy. If only every company had an email address for services such as this.
My advice is if you have a DVP and need/want it unlocked, try and email them and give it 2 days or so and see if you get a reply with a code, you've got nothing to loose
I emailed Dell and they sent me an unlock code. Now just need to figure out how to get working with a hidden network and 3g Att, and we all good
Hi Im french guy , can you give me Email to contact DEll please thank you .
Worked for me too!
Got a T-Mo DVP unlocked in under 18 hours!
Here is the e-mail addy: [email protected]
Dear Customer Good day to you!
We are happy to provide you with the unlock code for the device that you requested:
Hope you love our products and services.
Thanks
Mobility Unlock Code Team
Click to expand...
Click to collapse
Now I'm just looking for another one for the wife - she wants to trade up from a BB Torch to a DVP!
Okay Thank You Bro Ill trying just after this message !