Hey
I have problems connecting my account with Email app :S
I get this each time:
http://postimage.org/image/74zbd2pvn/
I was logged into a large hospital's complimentary WIFI service as a "guest" recently. Most apps that required Internet access worked just fine. The exception was the email app. I got a message similar to what you posted. Yahoo mail worked perfectly, however.
The strange thing is that the email app works just fine when connected to most other wifi signals. I have only observed this problem at when connected to this particular wifi source.
Strange
That's because most workplace has internet filtering on. Blocking personal emails are common practice.
For OP's issue, to connect to Hotmail/Live accounts, you must manually configure it as exchange account type. Use m.hotmail.com as your mail server.
Related
Is anyone else having problems with all email attempted to send from the Exec through o2's outgoing mail server returning a failure message at the moment?
Very frustrating. I like to quickly turn WiFi on, sync email and fire off a few snap responses when I get back to base before I decide whether to fire my PC up or not.
Have you clicking the 'outgoing mail requires authorization' box in account options?
I've never actually used my O2 e-mail account to send messages before, but after seeing this thread I tried it and sure enough it didn't work until I ticked the "outgoing mail requires authorisation" box!
Hopefully your advice will fix it for FunkyMagic too!
"I like to quickly turn WiFi on"
hi funky magic
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs. for wifi you need to set the smtp to your internet provider NOT o2. i use Blueyonder for my home internet - so my smtp is smtp.blueyonder.co.uk - works perfectly. i actually have 2 mail accounts set up - one for use at home on wifi using blueyonder, the other for when i'm out and about using the o2 gprs connection
best
mikey mike
Cheers folk!
I think prior to today I was (without really thinking about it) -
Switching WiFi on.
Recieving new email.
Composing responses and hitting send.
Then just sticking the thing on the cable connected to my PC for charging where I leave it for a few hours before going out for the evening or 'fiddling' (at which point pass-through would have sent the emails correctly at the next 15min sync).
I was in a bit of a rush today to confirm an email had gone out so hit send/recieve after creating a new mail PRIOR to connecting to the wire which I don't think I normally do!
Problemo solved!
Mikey Mike said:
you can't use your wifi connection with the smtp.o2.co.uk setting - that only works for gprs.
Click to expand...
Click to collapse
My O2 account with smtp.o2.co.uk works fine for me with wifi
I've just been fighting with this for about an hour, hopefully some of this might be of use to someone:
Receiving mail from an IMAP4 account on my own Linux server. Using the same server as an outgoing SMTP relay.
Everything worked as intended, but obviously could only send outgoing mail when connected via wireless network at home (the SMTP server only allows relay to IPs on the LAN, like most ISP's relays).
Clearly this isn't much use on a mobile device, so I reconfigure outgoing mail to use smtp.o2.co.uk. This fails, which I assumed was because I was not connected via the O2 network at the time.
I enable "outgoing mail requires authentication" and "use seperate settings", and enter my O2 username and password, as used to log in to the website. Still no Joy. I try various permutaions of the username and the previous version of my password, enabling SSL, etc. with no success.
Getting suspicious that this is an XDA issue, I create an SMTP account in Thunderbird on my desktop PC, using smtp.o2.co.uk with authentication. A little trial and error confirms that using "[email protected]" and your website password to authenticate (no SSL or anything clever enabled) works, even though my PC is connected to the internet via another ISP.
I try re-entering the settings a squillion times, rebooting the exec, etc, without any luck. I become suspicious that the changes in config aren't taking. I dig through the registry in search of the settings, but don't find them.
Then it occurs to me to delete the IMAP account entirely, reboot the exec, and re-create it from scratch, this time using the known-good settings for the O2 smtp server. This appears to have worked. I can send email via smtp.o2.co.uk, and it works regardless of whether I'm connected by UMTS to O2 or my wireless LAN at home.
kimble
you are a star! works perfectly
mikey mike
Same problem but with Blueyonder?
Hi All,
Im having a similar problem with my Exec and outgoing mail via GPRS/3G and smtp.blueyonder.co.uk. I get "Invalid message recipients". however if i send a message to my own email address at blueyonder it is sent ok. also if i send via wifi its ok. If i send the message using my SPV C500 via GPRS it sends OK. All the settings are the same.
I wonder if its a 3G/UTMS problem? unable to get just GPRS coverage (I dont belive im saying this).
I hope this dose not mean another Hard reset.
Regards
Premo
Kimble: Thanks for an awesome post! 8)
[EDIT: I am using my own Exchange server, so it doesn't matter to me, but I can use the info to help others, so thank you.]
Kimble, you star. i had the same problem but it's working now.
I note that SSL can't be turned on. Does this not concern anyone else?
Everything was working fine on my Mogul with two e-mail accounts using Outlook. All of the sudden, my Outlook can not send any e-mails on either account when using WiFi. I can send using 1X phone line.
I tried setting up my Yahoo account again, to no avail. Any ideas? With my Moto Q, I had to set up Yahoo again as a POP3 account, instead of the automatic account setup, which used IMAP. Is the same thing happening here?
Frustrating!
BB
look for a program called NODATA or NOGPRS here on XDA. Use it to disable the GPRS function on your phone temporarily and then attempt to send it with only the wifi. If it works let me know and i'll talk you through a permanent fix.
Are you able to surf the net using the WiFi (when the evdo connection has been closed via comm manager)?
If you're online with WiFi, but can't send email (yet you can receive), I'm guessing that the WiFi's internet connection may be the culprit...
You see, many ISPs have outgoing mail filters in place so that viruses and the like can't send out spam from multiple computers.
For example, my provider is optimum online, and they only allow outgoing mail traffic on port 25 (the standard pop3 outgoing port) if it is going to mail.optonline.com.
All you have to do then, is change your outgoing mail server to optonline, and you're all set (note this doesn't change your email address... all outgoing mail servers are the same, you can use whichever you want and it won't have any effect on your name or anything). Every optonline user in my area knows about this by now.
Problem is, then you can't send email from EVDO because optonline isn't accessible from there.
I chose to only send and receive email from the EVDO connection (you can set this somewhere, although I don't remember where), so even when using Wifi, outlook is using the cellular connection.
Alternatively, you can use an exchange server which won't have this problem (since it doesn't send outgoing mail directly, but rather syncs with a server which then sends your mail).
Dishe said:
I chose to only send and receive email from the EVDO connection (you can set this somewhere, although I don't remember where), so even when using Wifi, outlook is using the cellular connection.
.
Click to expand...
Click to collapse
This would be an option I would use. Anyone know if the setting is in E-Mail Acct. setup, and would you have to change it to POP3 because IMAP setup is automatic?
Thanks
BB
you need to setup the outgoing mail for port 25 is filtered of the isp that wifi is using: such as mail.optonline.net for optonline
I am having a problem accessing some particular email accounts on my X10. I use a few emails accounts, all of which have worked fine until today. Now, for some reason, I can't access any email accounts that I use with my domain name. From today, every time I try to connect to the mail server through 3G I get a "unable to open connection to server" error. I can connect to these accounts fine through wifi.
I contacted my domain host and they assured me there was no problem on their end. They gave me various ports to try and a direct IP address to use as the mail server, but nothing works. For some reason, from today I can't access any of these mail accounts on 3G, only wifi, which is very annoying.
All of my other accounts work fine, one of which is another domain hosted account. Has anybody had any problems not being able to connect to mail accounts through 3G? Were you able to find a solution? Thanks.
Try this thread:
hxxp://forum.xda-developers.com/showthread.php?t=666220
You have to replace the "x" 's
Thanks for the info, but unfortunately I couldn't find any help with that thread. It seems that the servers of my web host don't like my IP address my X10 is using and won't connect most of the time. It won't connect to any of the websites I have hosted with them or any of the mail servers, but can access any other site and mail server just fine. I'm having them look into it, but I'm not sure exactly what the problem is. It's weird that only their servers are affected.
Is there any way to manually update the IP address the X10 is getting?
Help! my email is not working on htc snap.
I am connected via home wifi network. internet explorer mobile and youtube app are working fine.
email client gets some form of connection from the internet for sure because when i enter the email address and password (not from a major provider that is preinstalled) it shows my company name in the title of the email service (again, its an small independent site so this must have been downloaded).
then when i try to Send/Receive email, i consistently get an error message. it says internet access not properly configured, check Connections.
i am connected via wifi. 3G / 2G data is not being used at all (all the access points from the APN deleted to avoid using cell phone network data for now)
so my question is, why does everything except email work on wifi? even after the email client correctly verified my password, and downloaded at least the name of my domain name's company for sure over wifi (thats the only available connection). why is the actual email downloading not working??
i also tried my gmail and yahoo accounts, and they didnt work, manual and automatic configurations.
I am one of our Exchange admins here at that company.
One thing we are seeing a growing number of are Android devices throwing an error every so often when a user is syncing mail with their mailbox on our Exchange 2010 servers.
Users are able to setup the account without issues. It seems when they are connected to wifi, they will get the "can't connect to server".
Sometimes it keeps doing this, other times it syncs fine.
One of my network guys will be helping me tomorrow, but in the meantime I wanted to see if anyone else has seen this. I googled and it seems to be a common problem with no answer.
Another thing is, is it possible to turn on some type of logging for the email app? I would like to see if it throws an error in the log.
Would this be the debug logging? Sorry, I have never gatehered logs before on an android device.
I will say I saw this when i was syncing my S3 (I just stopped syncing it so I can 'unplug' when leaving work )
I'm on Exchange 2010 and don't have any issues with my Note II or 10.1. When I was on ICS a phantom "cannot connect” message would randomly pop-up but everything still worked the way it was supposed to. It went away when I updated to JB. Some folks got rid of it by clearing cache and data in the e-mail app and re-inputting their settings from scratch. I'm guessing it's a server-side security policy issue that's preventing the device from authenticating if there's no connectivity at all.
I assume you've already run this...
https://www.testexchangeconnectivity.com/
lardo5150 said:
It seems when they are connected to wifi, they will get the "can't connect to server".
Sometimes it keeps doing this, other times it syncs fine.
Click to expand...
Click to collapse
This can be caused by lack of a FQDN A record in the DNS server, resulting in the handhelds inability resolving the internal exchange server by using the external address.
Example;
Exchange server is called EXCH01 (192.168.1.10)
external webmail address is owa.somecompany.com (200.200.200.200)
Activesync on phone is configured with external webmail address.
While the phone is on the internal wifi it requests owa.somecompany.com and resolves 200.200.200.200, however most SMB/Enterprise firewalls will not easily NAT into itself.
In a proper configuration the dns server for 192.168.1.X wireless should have a A record pointing owa.somecompany.com to 192.168.1.10.
This will also address outlook anywhere issues.