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original Post
Going Bald here. I have searched this forum and the more I am reading the more confused I am becoming.
After a partial update my Acer Iconia A 500 froze. I tried rebooting and it took me to the start up screen where the lock is and nothing. Frozen solid.
I got acer support and they told me to Hold the vol button while turning the power on for 3 seconds the turning the screen lock on off on off. I get a green robot with a yellow exclamation mark. I am guessing this is called bricked!
I purchased the Tablet at Best Buy in the USA and brought it home to Australia.
The Acer support wants me to send it in for repair and also says...quote "However, considering that your device has been flashed to the US firmware, there may be an issue with resetting the unit to Australian standards."
I have read about OTA and kernels Roms.... YIKES. Most say download the OTA for your tablet ( how do I know what one if I cant get into it)
Can some Guru here please explain in clear English what I should do. Where I should go. You guessed it total Newbie here. HELP
Thank you in advance
Answer from FLOATING FATMAN.....thank you
There are several things you can try.
First, on the right hand side of the device there's a little hole. This is a reset hole (but doesn't wipe RAM). Try pressing this. You might have to reset a couple of times. If that doesn't help, read further.
Next, the step they describe is to force a wipe of the device. But it depends which volume button you pressed. With the device in landscape mode, it needs to be the side of the rocker furthest from the power button. Hold both down, then when you get the text, release the (I think) power button only, and toggle the orientation lock a few times.
If THAT doesn't work, contact the user sc2k on these boards via PM and he may be able to help you recover your tablet.
Question. When you tried to update your ROM, was it with an official OTA? And did you use Clockworkmod? If you used CWM, did you use the custom one in the A500 section, or the one from the market. The one on the market WILL BRICK YOUR TABLET.
My answer
Tried the reset, tried the power button. To answer the question.. The update flashed up on the screen so I thought it was a normal update. ummm Clockworkmod???? I havent updated from the market. Didnt know you could.
I am totally lost and ignorant here. SC2K will you please help me.
Thank you
ClockworkMod is a recovery menu for rooted roms.If you have'nt rooted then no need to worry about that.Ok power off,hold the volume button down from the left side,turn on your tab while holding down the volume button until you see small text pop up in the top,left corner,press the volume button again to wipe the tab completely(total reset)the pin hole on the side of your tab does the same thing.If this doesnt work,turn off the tab and plug in the usb cable to the tab and connect to your computer,your computer will try to install the driver,you might have to search for the driver on the acer site,then after it installs,you should be able to access your sdcard.You will need to search for the update or fix,not sure what tool is used for acer.
Is there anymore help out there. I dont want to download anything until I know for sure exactly what Im doing. I hate this tablet!
sassybees said:
Is there anymore help out there. I dont want to download anything until I know for sure exactly what Im doing. I hate this tablet!
Click to expand...
Click to collapse
OK, let's take this a step at a time. At the very least, we should be able to get the tab functioning again for you.
First, you're going to need a new ROM. I don't know what region Australia is, but at this point I don't think is really very important, so for now I suggest you flash am international ROM. We can worry about the region later.]
Download this file: http://vache-android.com/v1/download.php?fileID=75
This file is NOT encrypted in any way. Extract the update.zip from this file.
Now, you need a microSD card. Sometimes these cars have trouble reading (this often causes the yellow exclamation point), so you might want to format it first (format it to FAT filesystem, not NTFS). If possible, do this in an Android phone.
Copy the update.zip to the card. Must be in the root of the card.
Put the card into the A500, then boot into recovery (Hold down power and volume down, the one closes to the power button in landscape). Keep BOTH of these held down until you see a few lines of text in the top left of the screen. Once that is visible, release the buttons and the device should update.
At this point you should have a working tablet with an international ROM.
i had the same problem with sassybees.
i've tried to download the file but the page is locked...
I have download the update.zip full package but i just don't know which version. I'm a malaysian. Is it need a specific version for countries? I had tried the 4.010.22_COM_GEN1 and the 4.010.40_COM_GEN1 but it seems not working cause when updating, the loading bar stops about 80% and the gear animation stop rotating. The tablet restart and freeze at the android text loading screen again.
I'm so confuse about cwm or other things.. i just need a simple steps to get back to original android system.
How can i solve this problem. My acer tab is useless if it just showing android loading text forever...
The steps really don't get any simpler than the ones I've already given...
Have you tried different SD cards? I've already mentioned these are a common point of update failure.
yeah... i had tried 2 sd card... formatted wit fat system..
just wondering which version i must use? i'm searching in the dev section and found so many version.
the link u had given is somehow locked.. how can i access it?
thelock_bp said:
yeah... i had tried 2 sd card... formatted wit fat system..
just wondering which version i must use? i'm searching in the dev section and found so many version.
the link u had given is somehow locked.. how can i access it?
Click to expand...
Click to collapse
That link works fine for me. Right click it and choose "Save As..."
As for the SD card, have you formatted it in a PC or an Android phone? Better to do the latter if you can. As for the version you need to use, what was your current ROM? There are plenty of threads in the dev section describing what the versions are...
Hi Floating Fat Man
Sorry about the delay in answering. ( Time difference).
We are having issues with the only SD card we have. ( super expensive here) We also have the Nokia N8 android phone but no where can we find how to format the SD card ( we can format the phone but not the SD card ).We managed to get it to show on the PC and we can format but to a generic format and not the FAT filesystem. I know the Nokia N8 android is a rare phone in the USA cos all the phone shops were swooning over it and saying WOW, we dont have that. So help on formatting the SD card is proving hard to come by. Do you have any suggestions. Oh we copied the file you mentioned to the root on the generic formatted SD card and again got the yellow exclamation mark which was no surprise. I know I have bricked the tablet but I will be using it as a real brick very soon as it goes out the window LOL
Acer support has suggested I send it in for repair and that may be the only option left if we cant get this SD card up and running
I thank you for your help, I certainly have learned alot so far and I have a feeling its only the tip of the iceberg.
Thanks again
Your PC should give you an option to format the card to FAT32, which is the right format. Alternatively, a link to a format tool been posted on these sections recently in one of the many threads discussing the same issues, but I don't have a link handy, sorry.
My nooks volume buttons are broke , can boot in to cyan boot loader, but can't navigate to options. Currently using a SD mid of phiremod, buy SD mod is much slower than my previous emmc of muiu on internal that got corrupt.
Please any idea on how to fix install of internal from booting thru SD, or via Usb adb connections, perhaps a mod push thru Usb to replace internal mod. Buttons are broke, even from under plastic buttons on board.
Ant help wld be greatly appreciated.
Chad
I think you might be out of luck , clockwork doesn't support ADB, and with no hard buttons you have no way to control it. You might just have to stick with SD booting. What kind of card do you have? Get a class 6 sandisk and you should be fine
Im having same problem with volume buttons. I dont think they are broke. I think the problem is software related? My buttons were working then i screwed up and went to reflash and they stopped.
gpzjack said:
Im having same problem with volume buttons. I dont think they are broke. I think the problem is software related? My buttons were working then i screwed up and went to reflash and they stopped.
Click to expand...
Click to collapse
A test would be to make a bootable CM card and see if your buttons work there.
---------------------------------
Sent from my LG Optimus V using Tapatalk
Hello
I needed some help badly
* Situation:
HD2 with HyperDroid cLK with ext3 on SD Card. Been running good. One day while trying to satisfied self curiousity I disassemble the phone and broke the Rigid Flex Cable where it connected to the volume rocker. Without the volume rocker functionality there is no more Power+Volume to flash or going into recovery.
Bought a new phone with no SD card so I took the HD2 card and place it inside the new phone, of course I reformat the card to make sure no weard stuff happening with the new phone.
* Problem:
Now I don't need the HD2 and decided to put it on Ebay for parts. Problem is I can not restart the HD2 to erase my personal data on it. without the SDcard ext the phone stuck at booting animation. Eventhough I have a backup of SDcard on my PC but not the extension -How stupid I am
So I am now can not boot android, can not going into recovery or Hotboot or boot loader whatsoever ...
I just need my phone erased all the sensitive info on it and I think there may be a solution using ADB. Problem is I dont know how to use it or command to delete data store in Nand. I already have ADB installed in my PC (using cLK)
Can some one help please
Greatly appreciates
antiquezip said:
Hello
I needed some help badly
* Situation:
HD2 with HyperDroid cLK with ext3 on SD Card. Been running good. One day while trying to satisfied self curiousity I disassemble the phone and broke the Rigid Flex Cable where it connected to the volume rocker. Without the volume rocker functionality there is no more Power+Volume to flash or going into recovery.
Bought a new phone with no SD card so I took the HD2 card and place it inside the new phone, of course I reformat the card to make sure no weard stuff happening with the new phone.
* Problem:
Now I don't need the HD2 and decided to put it on Ebay for parts. Problem is I can not restart the HD2 to erase my personal data on it. without the SDcard ext the phone stuck at booting animation. Eventhough I have a backup of SDcard on my PC but not the extension -How stupid I am
So I am now can not boot android, can not going into recovery or Hotboot or boot loader whatsoever ...
I just need my phone erased all the sensitive info on it and I think there may be a solution using ADB. Problem is I dont know how to use it or command to delete data store in Nand. I already have ADB installed in my PC (using cLK)
Can some one help please
Greatly appreciates
Click to expand...
Click to collapse
try using HD2 TOOLKIT
Hey thanks for such a quick replied
How do I do it with HD2 Toolkit?
Task29?
My phone can not start now, it stuck at boot animation and without Power+Volume I can not go to boot loader (the three colors screen)
Edit:
I can hold Power+Home button, this will get me into recovery but without the volume rocker I can not go anywhere. Any ideas?
Thanks a million
Hey I got it
(by messing around with other hard key) and I can move up and down using Home and Menu button instead of volume up and down.
I am highly appreciates your effort anyway.
Thanks again
Hi, i might just have bricked a friends U8800 pro, i d/l the official ics update and copied to the SD the step 1 app, so it could star the update as mentioned on the instructions, on the reboot, the update failed, nothing worked... so i had to remove battery.
Now i cant enter even pink screen (vol +- and power) its only black all the time....
Is there something i can do or ????????
ps.
The phone is not rooted, its brand new.
As it is brand new I suggest returning it immediately and simply buying it again - and for the future: Please explain to your friend how to update the phone but do not do it yourself. You do not want to be responsible for whatever might go wrong.
XphX
I wasn't expecting anything like that, i have 2 X5 (not pro) with so many different roms and stuff that felt so sure for the official... and still i cant understand why it doesn't even go to pink screen or something... odd
check this:
http://forum.xda-developers.com/showthread.php?t=1748596
the last post and the given link.
Maybe can help.
dancer_69 said:
check this:
http://forum.xda-developers.com/showthread.php?t=1748596
the last post and the given link.
Maybe can help.
Click to expand...
Click to collapse
Would be nice, but cant even get to pink screen
you can try to put the contents of the zip in the dload folder on sdcard(delete everything else there) and try to start on update mode.
isnt update mode the same as pink ? vol + and pwr
nothing starts there also, vol+ pwr, vol+- pwr, nothing, all black
No, they are not the same(they activated with same key compination though).
Try without the battery and connected with usb cable before power on the device with the key combinatation.
something similar happened to me when i was updating x5 to gingerbread what i did to resolve it was remove the battery out connect the usb cable to the phone (from the laptop) and let it start by itself. it did kind of a soft reset and everything was fine later. I'm not sure if it'll work for you but its worth a try.
Pitch black.... guess total bricked ...
Hello all,
I am a complete newbie with too much confidence.
I bought 3 ideos x5 phones, one was running froyo, and one gingerbread. I gave the gingerbread one to my son and kept the froyo.
hen I broke my leg, and while I was out of it in hospital I decided that now was the time to update it of course, I mean, when better than when you are out of it with painkillers? I kept nodding off in between, should have told me something. You think?
Anyway, people who love their phone might want to stop reading NOW.
I downloaded a official 2.3.Universal Rom, and a zipfile160b or something, and whatever else cloud find , and then started messing about. I rooted it with z4 and I also used a file explorer ES something or other, because for some reason I put on a new recovery image. It seemed like a good idea. I got to he point where it would only boot into recovery, and I loaded a 160b zip file to it, I remember that quite clearly.
So now: when I switch it on on battery or usb cable only, I get a IDEOS typed LOGO and then a quick vibrate, before it reboots... boot loop???
If it is on charger with battery in, it just stays on on ideos Logo.
If I connect it to laptop, and keep putting the battery inand out, one time when I put the battery in it starts installing firmware, but ALWAYS dies at step 2.....I tried various ROMS in a dloadfolder, but always the same outcome. I think I folowed 3 methods at the same time and killed the phone....
I have a 32 GB sd card.
I am not sure how to connect it to he computer, my macbook dualbootsinto ubuntu, but not surewhat to do then, or howto use adb sdk. I am totally stuffed, and would be grateful for help, I ould even consoder posting it somewhere if ayone thinks they can get it going again. I am in New Zealand, but I can post anywhere.
I shoudl have known beter, but, you know...
Please help or atleas pretend sympathy ...
Thanks
actnowhinklater
Have you tried downgrade official 2.2 dload?
i believe flashing stock 2.2 will help
download this: http://www.mediafire.com/?c97gnolbh9759y7, unzip it, folder on root of your sd card, and then, when your phone is off, hold power button and BOTH volume buttons for few seconds. and that is how your phone will install official rom WITHOUT computer.
later try upgrading to official 2.3 the same way.
Hi there, thanks for your answers. What I did:
1 formatted sd card, downloaded files, put dload folder on ds card (32 GB sdhc)
2 Charged battery to full on my son's x5
3 put battery an card in phone, switched it on, only got logo. only could be switched offby taking battery out
4 connected phone with battery in to usb port
5 after fiddling and wiggling battery and holding buttons etc it went inti firware mode
6 failed at step 2 ( battery was in)
ANy other ideas?
Thanks for taking the time to try and help me btw, I really appreciate it.... culd kick myself....
actnowthinklater
Try step 4 without battery by pressing both volume buttons and inserting the USB cable in.
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
★HUAWEI IDEOS X5 U8800H★
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
Or try putting the dload folder to the internal storage, not the SD card
This worked for me when I downgrade my ROM back to froyo
Hi again, tried without battery but it won't go into the update mode, just stuck on ideos screen. I cannot access any internal folders as pc does not recognize it when I connect it. It sees the other x5, so it must be a phone issue. Guess it's a dead phone then? Oh well, should have known better.... I will put it on ebay as bricked with full description of how dead it really is, maybe someone needs a screen or digitizer or sth!
Thanks for trying to help me all, it taught me a lesson! Don't fiddle if you don't know what you are doing.
Cheers
actnowthinklater
The phone is not dead for sure. And what about guaranty?
If you haven't flash a different model rom(a rom for U880 pro for eg), then you just have a soft brick, which is reversable. I read your posts, but it' s not clear in which state the phone is exactly. You said you tried to flash an original 2.3 rom, but not which version(this is important to see if you have locked or unlocked pink screen mode).
So, needed more specific information to see:
-what rom has the phone now
-has unlocked pink screen(this offers more options to unbrick)
-what is this 160b zip? Maybe you mean "update-160up.zip", which is a special flash package that you can flash it automatic, as official roms(on dload folder) and solves some problems which prevent the official update to complete. I think is useful only on 2.3 roms though, but I' m not sure. If you didn't mean this file, maybe can help you.
-Also If you are on 2.2 rom and not on 2.3, you have for sure unlocked pink screen and therefore you can directly replace the rom from pink screen mode. You just need to find the image folder of a 2.2 official rom and replace yours.
- And the fact that PC doesn't recognized, doesn't mean that the phone is dead and unfixable. The connection estabilazed after the rom starts to load, and after the necessary things for connection loaded. It seems that the rom just don't pass this stage and fails before.
thank you but no luck so far
Hi there
he file I tried to flash was update-160up.zipand I did it via he recvery tool, but I also used a 2.3 rom, and this file:
205.196.123.108/ffvq89t57qyg/od4iym44ladqhng/recovery.img
I do not get a pink screen at any time.
The only thing I can do is start the phone and I get the letters IDEOS in white and red, and if i keep the battery in and press buttons it sometimes loads from SD card, only to fail at sep 2.
If i do not press any buttons and connect USB, it endlessly starts into the IDEOS thing, switches off, starts again etc.
I have no idea hat rom is on the phone now, it had Froyo when I got it. The rom I first tried to flash with no success was the official one on the huawei website for this phone
When I frst looked at the phone there was an empty Miui rom folder, so it might have t=run on that some time.
I cna't get into any folders on he phone, so nit sure ow I would replae anything, all I have is the ideos logo going on and off, and the odd failing firmware update process, I tried it with 3 cards, 4gig, 512mb and 32gig, no joy.
I am not sure what else I did to the thing, I was too out of it, and I don't think warranty will cover this.... I don't want to waste anyones time, I can only blame myself... oh well. I have an appaling track record with poor defenseless electronics.
Kind regards
actnowthinklater
thanks for your reply.
I'm not very sure, but it seems if your phone can be repaired the only way is the force upgrade.
Mahdial said:
Try step 4 without battery by pressing both volume buttons and inserting the USB cable in.
Click to expand...
Click to collapse
actnowthinklater said:
Hi again, tried without battery but it won't go into the update mode, just stuck on ideos screen.
Click to expand...
Click to collapse
You maybe didn't understand me,without battery press both volume buttons then insert the USB cable in,keep holding the buttons till the phone vibrates, it must go to update mode.
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
★HUAWEI IDEOS X5 U8800H★
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
actnowthinklater said:
Hi there
he file I tried to flash was update-160up.zipand I did it via he recvery tool, but I also used a 2.3 rom, and this file:
205.196.123.108/ffvq89t57qyg/od4iym44ladqhng/recovery.img
I do not get a pink screen at any time.
The only thing I can do is start the phone and I get the letters IDEOS in white and red, and if i keep the battery in and press buttons it sometimes loads from SD card, only to fail at sep 2.
If i do not press any buttons and connect USB, it endlessly starts into the IDEOS thing, switches off, starts again etc.
I have no idea hat rom is on the phone now, it had Froyo when I got it. The rom I first tried to flash with no success was the official one on the huawei website for this phone
When I frst looked at the phone there was an empty Miui rom folder, so it might have t=run on that some time.
I cna't get into any folders on he phone, so nit sure ow I would replae anything, all I have is the ideos logo going on and off, and the odd failing firmware update process, I tried it with 3 cards, 4gig, 512mb and 32gig, no joy.
I am not sure what else I did to the thing, I was too out of it, and I don't think warranty will cover this.... I don't want to waste anyones time, I can only blame myself... oh well. I have an appaling track record with poor defenseless electronics.
Kind regards
actnowthinklater
thanks for your reply.
Click to expand...
Click to collapse
If you haven't successfully flash an update from dload folder, then you still have the official froyo rom. Guaranty will cover this, it's a software problem and probably they will reflash the froyo(or if you are lucky), gingerbread rom. Just tell them that you tried to update to the official gingerbread rom and it failed.
And also you can put the image folder of an official rom(better a 2.2 based, because you haven't flashed 2.3 original), as I mentioned on my previous post. I don't think that pink srceen mode doesn't work. Probably something you don' t do right. Pink screen mode, and update mode achived with same key combination, and if you haven't erase the dload folder from sd, you'll not be able to boot to pink screen mode. So, make sure you don't have the dload folder on internal or external sd card and then try to boot to pink screen mode, and If you have connected the phone with a linux pc(maybe and on mac) you'll be able to see and other partitions of the device except the one with the Image folder.
I will give this a go
Thanks guys, I will give your sggestions a go, so I will try starting it with the usb cable, ad also try to get it into pink mode. I will follow your instructions and report back asap. I have a mac that dual boots into ubintu, and a pc, so I will go reread the thred and try everything. Report back later.
Thanks for your patience
actnowthinklater
Also, check this:
http://forum.xda-developers.com/showthread.php?t=1882314
I haven' t test it but maybe helps you.
nogo
[hi guys,
I have tried everything - it just won't go into pink mode or load firmware.... i tried everything suggested, different computers, cards and cables: it just won't work. It seems to get warm when connected I noticed, as well. oh well. thanks for trying to help
kind regards
actnowthinklater