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Hello XDA-devs forums,
I'm having an issue since yesterday.
I have rooted my Huawei Ideos X5, and it ran fine for a day or so.
However, when my battery ran out it shut down into a completely blue screen.
When I tried booting it again, this just showed me a blue screen as well.
Now, I fixed this issue by connecting the phone to my PC after booting it with the Vol+ and Vol- pressed.
(So you get the pink/purple screen)
However, when I opened the phone on my PC, all I saw was a "239 MB" "empty" space, and it should have ~2GB..
I placed a backup copy I saved of my "image" folder in that 239 MB storage, and it booted.
However, today I hooked it up to my PC again to see if it magically changed..
And I couldn't access the 239 MB space anymore.
When I tried fixing the issue with a reboot of the phone, that just caused it to get stuck in a booting loop.
So now I'm stuck with a phone that keeps trying to boot itself,
and I can't access it on my windows PC.
I can, however, access 4 different folders of the phone on my linux notebook.
Now, my question is: can someone with a good understanding of problems like these please help me out?
I'm getting kind of fed up with it, as I've only got the phone for 2 days now.
Thank you in advance, and thank you for taking the time to read this.
Have you tried removing the battery for 5 minutes and then putting it back in?
After this, what happens when you press VOL+ and Power?
How about if you press VOL+, VOL- and Power, without the USB cable?
Hello Katu, thank you for posting.
Regarding your questions:
Yes, I have tried to take out the battery for 5+ minutes- it didn't change anything to the situation unfortunately..
If I press VOL+ and Power at the same time, the device boots into recovery mode.
In this I have tried to format the device in order to reset it to factory defaults, but this did not help either.
When I press VOL+, VOL- and Power, the phone boots into the pink/purple screen.
Can you try a custom recovery and a custom rom? I want to see if your onboard flash is borked.
u8800,cm7,[email protected]
I had the same when my phone got f*ucked up. Put the image folder, than download official rom, like b138 and install it. then check your imei. There is a change that it will be 0.
PlanDreaM said:
Can you try a custom recovery and a custom rom? I want to see if your onboard flash is borked.
u8800,cm7,[email protected]
Click to expand...
Click to collapse
Well, I used an original ROM:
U8800 V100R001C00B136(Overseas General version)
And that resulted in the boot.img being corrupted, so I can't even overwrite that anymore.
Also, this is what I see when I hit VOL+, VOL- and Power at the same time to boot into safe mode, and connect it to my PC.
img69 [dot] imageshack [dot] us/img69/244/10101191548pm.png
julle131 said:
I had the same when my phone got f*ucked up. Put the image folder, than download official rom, like b138 and install it. then check your imei. There is a change that it will be 0.
Click to expand...
Click to collapse
I installed the official B136 rom, and after it rebooted, it would just hang on a black screen.
(it used to show the IDEOS or Android logo when it booted)
Hmm mine came with this Rom
U8800 V100R001C00B135SP01 ( general )
Looking at your name you're from the Netherlands ( so am I )
where did you get this 136 version from ?
I would try to put this one on it
You have to put the 'dload' folder into the root of your SD Card,
then boot into boot-loader, after that it'll automatically flash back to the stock Rom.
1 Format SD card
2 On the SD card, create "dload" folder
3 Put the unzipped Rom into "dload" folder
4 Then boot to bootloader (pink screen)
Yes, mine came with that version as well.
However, I couldn't find it anymore and thus downloaded the version I said earlier.
Also, I did everything as you described, except step 4.
You have to boot to recovery instead of bootloader. (VOL+ and Power)
Anyways, I managed to get ClockworkMod's recovery.img on my phone,
and from there on install a custom ROM on the phone, which magically got it working again - even though it didn't work earlier.
Thank you for reading my thread and taking the time to reply to it.
My issue has been resolved.
just for the record, flashing a stock rom is different from flashing a custom rom..
the 4 steps described by Gman2oo6 is the correct way to flash a stock rom (and it is written clearly in the document that is in the stock rom zip file)
[edit]
step (1) is not a necessary step though..
Yeah, I noticed that.
What I did was format my SDcard with FAT32,
and put a custom rom (update.zip) on the SDcard.
I then booted ClockworksMod Recovery and installed the custom rom from the SDcard.
When I tried installing the stock rom, I just followed the PDF file's instructions that came with the stock rom.
hey i udated to GB 2.3.4 (official)and i didnt like the it cuz the wifif ddnt work and the bluetooth also the DATA so itryed to downgrade to 2.2.2 original official and it did the 2/2 steps intalled and when it restarted it did not want to turn on all that happened was it vibrated and thats all so i left it on like that and when the battery died i plugged it in to the AC and the LED turned on red and the touch kkeys also but not the screen so i really NEED help!
Try to turn it on with lead connected but no battery and see if you can start it.
My battery also went dead flat this morning and I couldn't get it started at all till I tried this. Once I got it started the only thing I could do was quickly pop in the batery and let it charge. Just leave off the cover till you get it going.
I have to add that I did not have the problem of a failed update to deal with but it may at least get you started
i tryed it
nope nothin good happened all that happens is a blank screen with nothin on ,LED is off and the touch keys are off. it justz vibrates and when i put the battery it turn the LED on to red and the touch keys turn on but then like 5 min later the LED and keys turn off
astewart said:
Try to turn it on with lead connected but no battery and see if you can start it.
My battery also went dead flat this morning and I couldn't get it started at all till I tried this. Once I got it started the only thing I could do was quickly pop in the batery and let it charge. Just leave off the cover till you get it going.
I have to add that I did not have the problem of a failed update to deal with but it may at least get you started
Click to expand...
Click to collapse
ok heres what i did i wanted to upgrade my phone to the newest version GB 2.3.4.So what i did was download the update and i followed the installation steps i successfully updated to Gb 2.3.4. so like i was checking how it look and the new feature but when i wanted to go on the android market i went to setting and turn on the wifi and it said Error and then i tried the Bluetooth and it said Error also so then i put my SIMs card in and i was like imma use DATA then and when i restarted my phone it had service but no HSPA+ or Edge or GPRS so like i just hatted my phone from their so then i was trying to root it but iddnt know how to do that so like i read this website and i got the UPDATE.APP or 2.2.2 AT&T did the same steps of the installation of BG 2.3.4 and it went to the process and 1/2 stepp good it passed and then 2/2 also passed it installed it and when it said Successively Installed it said Restarting and the scrren turn of and it vibrated and thats all that happened and i left it like that for the whole days and nothing happened
Do u got any idea?
When i connect it to my laptop it says installing drivers .then its says sucesfully installed drivers ready to use. so then i got to Device Manger and i check what has been installed and their it said USB Human interface device and HID-compliant device WHAT DOES THAT MEAN??
Not sure about the HID (human interface device) probably just the way windows sees the device for interfacing with it. With regards to the not booting I have read a lot of people saying that you need to factory reset and clear cache after the upgrade/downgrade. With the phone off, turn it on by long pressing volume+ and power on button till you get the blue recovery screen and from there you can reset factory/ data and also clear the cache. from what I see this should clear up the problem and start up. Please read this thread, it may help you somehow..... http://forum.xda-developers.com/showthread.php?t=1420728
Hope this helps a little
U mean Boot recovery and imma try it and thanks ill check it out
Sent from my MB300 using XDA App
all that i know is that if u customized your partition, it'll bootloop,
so go back to stock-partition ^^
How do I do that got like the steps or video?
Sent from my MB300 using XDA App
when i downgraded to 2.2.2 i installed this V100R001C00B138SP04CUSTC185D002
http://forum.xda-developers.com/showthread.php?t=1251250 got it from that link
Looks like you are not having much luck. Did you try to factory reset?
astewart said:
Looks like you are not having much luck. Did you try to factory reset?
Click to expand...
Click to collapse
well how do i do that do i need to got to the purple/pink screen or bot recovery cuz i cannot access that my phone doesn't do anything pretty much
Quickly, I made a mistake flashing a ROM for u8800+ while I have u8800. I did not understand that "%2B" means "+" in ASCII or somewhere. Im in bootloop, changing boot.img and recovery.img and the rest of the files do not help, tryed to format microSD card, flashing Froyo onto it, nothing works, any other suggestion, maybe with the help of linux?
Thank you for your minute reading this!
Why don't you try to flash the official 2.3 for U8800?
Hello and good morning!
I already tryed to flashed the official 2.3 (U8800 V100R001C00B522G001%28通用版%29%28Gingerbread%29".
I copyed "dload" on microSD, pushed VOL+ and VOL- and the power button, but the phone goes to pink screen instead of the built-in updater.
I will try to take it back to the store, but I doubt, they will believe my "innocence".
Hello and thank you for your time.
I flashed the STEP ONE U8800+ latest ROM in my normal U8800.... :S
Now, even if I have a "dload" with the normal UPDATE.APP, it will just go in the pink screen....Changing the files doesn't do anything..even if I alter the recovery.img and boot.img and stuff, it won't go in Recovery(or CWM) and just keep bootlooping...
Please guys, is there anything I can do to return my phone to normal?
(My problem seems to be exactly the same with R4DK0)
R4DK0 said:
Hello and good morning!
I already tryed to flashed the official 2.3 (U8800 V100R001C00B522G001%28通用版%29%28Gingerbread%29".
I copyed "dload" on microSD, pushed VOL+ and VOL- and the power button, but the phone goes to pink screen instead of the built-in updater.
I will try to take it back to the store, but I doubt, they will believe my "innocence".
Click to expand...
Click to collapse
After power off device, connect it first with usb cable and then push VOL+ and VOL- and the power buttons
For me it didn't work :/
It just keeps returning in the Pink Screen, like it did with the battery :/
I think I will solve my problem by using my warranty...For now they accepted my phone, they said I will get it back approx. in two weeks. Until then, I dont have a phone
edit:
@nasos95
I am kinda glad, I am not the only one...and yes, no matter what you do, the only thing that "works" is the pink screen and the bootloop. I have all my older files backup up and replacing it, did not help.
I am very unlucky then....I bought my phone ONLY 2 months ago, but from the shop I bought (as it is second-hand) I suppose it doesn't come with a warranty...I am left without a mobile device... TT.TT
Thank you very much Huawei for the detailed file information u give, and the "warnings" that you SHOULD have put, but are nowhere to be found....
Congratulations...
Hello all,
I am a complete newbie with too much confidence.
I bought 3 ideos x5 phones, one was running froyo, and one gingerbread. I gave the gingerbread one to my son and kept the froyo.
hen I broke my leg, and while I was out of it in hospital I decided that now was the time to update it of course, I mean, when better than when you are out of it with painkillers? I kept nodding off in between, should have told me something. You think?
Anyway, people who love their phone might want to stop reading NOW.
I downloaded a official 2.3.Universal Rom, and a zipfile160b or something, and whatever else cloud find , and then started messing about. I rooted it with z4 and I also used a file explorer ES something or other, because for some reason I put on a new recovery image. It seemed like a good idea. I got to he point where it would only boot into recovery, and I loaded a 160b zip file to it, I remember that quite clearly.
So now: when I switch it on on battery or usb cable only, I get a IDEOS typed LOGO and then a quick vibrate, before it reboots... boot loop???
If it is on charger with battery in, it just stays on on ideos Logo.
If I connect it to laptop, and keep putting the battery inand out, one time when I put the battery in it starts installing firmware, but ALWAYS dies at step 2.....I tried various ROMS in a dloadfolder, but always the same outcome. I think I folowed 3 methods at the same time and killed the phone....
I have a 32 GB sd card.
I am not sure how to connect it to he computer, my macbook dualbootsinto ubuntu, but not surewhat to do then, or howto use adb sdk. I am totally stuffed, and would be grateful for help, I ould even consoder posting it somewhere if ayone thinks they can get it going again. I am in New Zealand, but I can post anywhere.
I shoudl have known beter, but, you know...
Please help or atleas pretend sympathy ...
Thanks
actnowhinklater
Have you tried downgrade official 2.2 dload?
i believe flashing stock 2.2 will help
download this: http://www.mediafire.com/?c97gnolbh9759y7, unzip it, folder on root of your sd card, and then, when your phone is off, hold power button and BOTH volume buttons for few seconds. and that is how your phone will install official rom WITHOUT computer.
later try upgrading to official 2.3 the same way.
Hi there, thanks for your answers. What I did:
1 formatted sd card, downloaded files, put dload folder on ds card (32 GB sdhc)
2 Charged battery to full on my son's x5
3 put battery an card in phone, switched it on, only got logo. only could be switched offby taking battery out
4 connected phone with battery in to usb port
5 after fiddling and wiggling battery and holding buttons etc it went inti firware mode
6 failed at step 2 ( battery was in)
ANy other ideas?
Thanks for taking the time to try and help me btw, I really appreciate it.... culd kick myself....
actnowthinklater
Try step 4 without battery by pressing both volume buttons and inserting the USB cable in.
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
★HUAWEI IDEOS X5 U8800H★
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
Or try putting the dload folder to the internal storage, not the SD card
This worked for me when I downgrade my ROM back to froyo
Hi again, tried without battery but it won't go into the update mode, just stuck on ideos screen. I cannot access any internal folders as pc does not recognize it when I connect it. It sees the other x5, so it must be a phone issue. Guess it's a dead phone then? Oh well, should have known better.... I will put it on ebay as bricked with full description of how dead it really is, maybe someone needs a screen or digitizer or sth!
Thanks for trying to help me all, it taught me a lesson! Don't fiddle if you don't know what you are doing.
Cheers
actnowthinklater
The phone is not dead for sure. And what about guaranty?
If you haven't flash a different model rom(a rom for U880 pro for eg), then you just have a soft brick, which is reversable. I read your posts, but it' s not clear in which state the phone is exactly. You said you tried to flash an original 2.3 rom, but not which version(this is important to see if you have locked or unlocked pink screen mode).
So, needed more specific information to see:
-what rom has the phone now
-has unlocked pink screen(this offers more options to unbrick)
-what is this 160b zip? Maybe you mean "update-160up.zip", which is a special flash package that you can flash it automatic, as official roms(on dload folder) and solves some problems which prevent the official update to complete. I think is useful only on 2.3 roms though, but I' m not sure. If you didn't mean this file, maybe can help you.
-Also If you are on 2.2 rom and not on 2.3, you have for sure unlocked pink screen and therefore you can directly replace the rom from pink screen mode. You just need to find the image folder of a 2.2 official rom and replace yours.
- And the fact that PC doesn't recognized, doesn't mean that the phone is dead and unfixable. The connection estabilazed after the rom starts to load, and after the necessary things for connection loaded. It seems that the rom just don't pass this stage and fails before.
thank you but no luck so far
Hi there
he file I tried to flash was update-160up.zipand I did it via he recvery tool, but I also used a 2.3 rom, and this file:
205.196.123.108/ffvq89t57qyg/od4iym44ladqhng/recovery.img
I do not get a pink screen at any time.
The only thing I can do is start the phone and I get the letters IDEOS in white and red, and if i keep the battery in and press buttons it sometimes loads from SD card, only to fail at sep 2.
If i do not press any buttons and connect USB, it endlessly starts into the IDEOS thing, switches off, starts again etc.
I have no idea hat rom is on the phone now, it had Froyo when I got it. The rom I first tried to flash with no success was the official one on the huawei website for this phone
When I frst looked at the phone there was an empty Miui rom folder, so it might have t=run on that some time.
I cna't get into any folders on he phone, so nit sure ow I would replae anything, all I have is the ideos logo going on and off, and the odd failing firmware update process, I tried it with 3 cards, 4gig, 512mb and 32gig, no joy.
I am not sure what else I did to the thing, I was too out of it, and I don't think warranty will cover this.... I don't want to waste anyones time, I can only blame myself... oh well. I have an appaling track record with poor defenseless electronics.
Kind regards
actnowthinklater
thanks for your reply.
I'm not very sure, but it seems if your phone can be repaired the only way is the force upgrade.
Mahdial said:
Try step 4 without battery by pressing both volume buttons and inserting the USB cable in.
Click to expand...
Click to collapse
actnowthinklater said:
Hi again, tried without battery but it won't go into the update mode, just stuck on ideos screen.
Click to expand...
Click to collapse
You maybe didn't understand me,without battery press both volume buttons then insert the USB cable in,keep holding the buttons till the phone vibrates, it must go to update mode.
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
★HUAWEI IDEOS X5 U8800H★
♥♡♥♡♥♡♥♡♥♡♥♡♥♡
actnowthinklater said:
Hi there
he file I tried to flash was update-160up.zipand I did it via he recvery tool, but I also used a 2.3 rom, and this file:
205.196.123.108/ffvq89t57qyg/od4iym44ladqhng/recovery.img
I do not get a pink screen at any time.
The only thing I can do is start the phone and I get the letters IDEOS in white and red, and if i keep the battery in and press buttons it sometimes loads from SD card, only to fail at sep 2.
If i do not press any buttons and connect USB, it endlessly starts into the IDEOS thing, switches off, starts again etc.
I have no idea hat rom is on the phone now, it had Froyo when I got it. The rom I first tried to flash with no success was the official one on the huawei website for this phone
When I frst looked at the phone there was an empty Miui rom folder, so it might have t=run on that some time.
I cna't get into any folders on he phone, so nit sure ow I would replae anything, all I have is the ideos logo going on and off, and the odd failing firmware update process, I tried it with 3 cards, 4gig, 512mb and 32gig, no joy.
I am not sure what else I did to the thing, I was too out of it, and I don't think warranty will cover this.... I don't want to waste anyones time, I can only blame myself... oh well. I have an appaling track record with poor defenseless electronics.
Kind regards
actnowthinklater
thanks for your reply.
Click to expand...
Click to collapse
If you haven't successfully flash an update from dload folder, then you still have the official froyo rom. Guaranty will cover this, it's a software problem and probably they will reflash the froyo(or if you are lucky), gingerbread rom. Just tell them that you tried to update to the official gingerbread rom and it failed.
And also you can put the image folder of an official rom(better a 2.2 based, because you haven't flashed 2.3 original), as I mentioned on my previous post. I don't think that pink srceen mode doesn't work. Probably something you don' t do right. Pink screen mode, and update mode achived with same key combination, and if you haven't erase the dload folder from sd, you'll not be able to boot to pink screen mode. So, make sure you don't have the dload folder on internal or external sd card and then try to boot to pink screen mode, and If you have connected the phone with a linux pc(maybe and on mac) you'll be able to see and other partitions of the device except the one with the Image folder.
I will give this a go
Thanks guys, I will give your sggestions a go, so I will try starting it with the usb cable, ad also try to get it into pink mode. I will follow your instructions and report back asap. I have a mac that dual boots into ubintu, and a pc, so I will go reread the thred and try everything. Report back later.
Thanks for your patience
actnowthinklater
Also, check this:
http://forum.xda-developers.com/showthread.php?t=1882314
I haven' t test it but maybe helps you.
nogo
[hi guys,
I have tried everything - it just won't go into pink mode or load firmware.... i tried everything suggested, different computers, cards and cables: it just won't work. It seems to get warm when connected I noticed, as well. oh well. thanks for trying to help
kind regards
actnowthinklater
Not sure what the heck happened to my device. I was using it when it just froze up outta nowhere. I tried resetting it a couple times but it wouldnt get past the android screen. Hard Reset, nothing. So I tried going into APX mode, power+vol up(idk why) then, it wouldnt get past the 'Acer' screen after that. So I let it charge overnight now it doesn't show anything at all. The power button does light up, but thats it. what the heck just happened?
NOTE: I lent out my sdcard with the update.zip in it. would putting my sdcard back in fix the problem or is it bigger than that?
is this thread a possible solution to my problem? problems seem similiar
http://forum.xda-developers.com/showthread.php?t=1874345
can someone please help me find out what happened with this, I really dont wanna call Acer n send it in if I can fix the problem myself
500tab said:
Not sure what the heck happened to my device. I was using it when it just froze up outta nowhere. I tried resetting it a couple times but it wouldnt get past the android screen. Hard Reset, nothing. So I tried going into APX mode, power+vol up(idk why) then, it wouldnt get past the 'Acer' screen after that. So I let it charge overnight now it doesn't show anything at all. The power button does light up, but thats it. what the heck just happened?
NOTE: I lent out my sdcard with the update.zip in it. would putting my sdcard back in fix the problem or is it bigger than that?
is this thread a possible solution to my problem? problems seem similiar
http://forum.xda-developers.com/showthread.php?t=1874345
can someone please help me find out what happened with this, I really dont wanna call Acer n send it in if I can fix the problem myself
Click to expand...
Click to collapse
Eh, well, need to know the condition of the tab. Sounds like it is stuck in APX mode. (Black display, white PWR light). Is this the case?
Generally, you might be able to PWR down, by press and hold the pwr button for several seconds. Then try to boot it normally.
Oh, BTW, Pwr and Vol+ is not how to get it to APX. That usually gets the stock bootloader which really isn't much of anything unless you have an update.zip on your ext sd card.
Were you completely stock? (not rooted or custom rom)
MD
Yes that's the condition, black screen white pwr light. It is rooted, thats it. Running ICS 4.0. I wont be able to get my sd card until wednesday so if I need that update.zip file I'll have to wait a few more days. Its completely off right now, I tried powering on and off a few times and I got nothing just a blank screen. Im unsure, what to try next??
500tab said:
Yes that's the condition, black screen white pwr light. It is rooted, thats it. Running ICS 4.0. I wont be able to get my sd card until wednesday so if I need that update.zip file I'll have to wait a few more days. Its completely off right now, I tried powering on and off a few times and I got nothing just a blank screen. Im unsure, what to try next??
Click to expand...
Click to collapse
Yeah, you're going to need an SD card. And make sure the tab is charged.
In the meantime, you can try a couple things just to see it you can get a different response. However, understand this.
1. You can probably forget any personal data that's stored on it. Photos, downloads, music, etc. Just to prepare you.
2. You probably have a corrupted bootloader partition. How it happens, with a normally functioning tab, nobody really knows.
You can try doing a data wipe. Usually we would wait till you get an SD card, but I'm curious if you can get anything on the display. To do this, with the tablet off, Press and hold PWR, while at the same time, continiously cycle your rotation lock left and right, quickly until you see "erasing user data" or something similar on the display.
Another thing, manually put it into APX mode. This involves using a paper clip, and press and hold the "reset" button near the USB port, then press and hold PWR. Count to 4 and release PWR, and 1 second later release the paperclip. Then plug your tablet into the PC, and see if the PC loads the drivers for it. You should already have installed the Acer USB drivers. If not, get them from the Acer site.
Understand, your chances of getting it going again, are less than 50/50. But, we all will give it a shot.
MD
This is exactly the situation I'm in... Black screen, White power light...
I was in the middle of an app, when tablet rebooted, wouldn't boot back up..
I was able to get into CWM recovery... investigated, and found that /system wouldn't mount... So, I was prepared to re-flash, so I first went to do a nandroid backup of my data folder... I also had an old nandroid backup, so I decided to restore that... After I did that, I couldn't even get into recovery anymore...
I've tried setting my tablet into apx mode, and trying to flash, but they always seem to freeze at "uploading image" (both with afterota unbrick and blackthund3r's tool)
Now, blackthund3r's tool will actually get the acer logo to show up, with "Entering download mode...", so that leads me to think the tablet isn't completely shot? It just gets stuck during the upload image...
Tried the erasing data as suggested by MD, but no luck, just black screen...
What is the sdcard method that you are speaking of? Is there anything else I can try?
Thanks in advance
---------
Edit:
Tried placing update.zip on sdcard for flashing, tried turning on the tablet with volume down...No joy
Hopefully someone has some other ideas for me? Thanks again in advance.
---------
Edit 2:
After a day of searching, finally came across this post.
Fixed and saved my tablet... Whew!
Hi, I need help with my Huawei P10 Lite WAS-LX1. I have poor knowledge on firmware versions, updates etc. so I'll try to describe my problem in short bullets. Here is the development of the situation:
- My phone was in water for couple of seconds
- After I dried it out, the only way I managed to turn it on was using combination of PWR + VOL+ or VOL- not sure which one I used
- That combination got me to Huawei splash screen, and immediately after that to EMUI screen, apparently for update - the screen looks exactly like this - take. ms/iaGMk
- The phone can't get out of this state, it keeps turning itself on and on and trying to install this update, there is no way to turn the phone off, it's just in this loop
Now, what I've tried and results:
- I tried uploading an update (update.app in dload folder) that I found on this forum, to an SD card, and the result was that installaton got to 5% and got to this screen again - take. ms/iaGMk
- I tried connecting the phone to my PC via USB, and the result was that installation got to 5%, and at that point my HiSuite asked me to authorize PC on the phone, looks like this - take. ms/VFUXt ,which I can't do because the phone is in this, recovery or whatever it's called, state
Now, at one point, the battery got empty and the phone somehow showed me the recovery menu, where I had among other options: Update with WiFi and Factory Reset. I did factory reset, and then I updated EMUI with WiFi - once it was done, the phone started up in safe mode, and everything was working except power/lock and volume buttons (is this normal for Android safe mode?).
I was checking the phone a bit and then it turned off, and now it's in the frickin loop again - take. ms/iaGMk
I can't do anything at all, it responds to nothing. My thinking is that there is maybe a correct version that I can upload to an SD card and perhaps that will be the solution.
Anyhow, that's basically it, please let me know if you have any questions. Keep in mind that I have no idea which firmware version it is because I can't start up the phone or anything.
Thanks a lot in advance!
Best,
Strahinja
StrahinjaS said:
Hi, I need help with my Huawei P10 Lite WAS-LX1. I have poor knowledge on firmware versions, updates etc. so I'll try to describe my problem in short bullets. Here is the development of the situation:
- My phone was in water for couple of seconds
- After I dried it out, the only way I managed to turn it on was using combination of PWR + VOL+ or VOL- not sure which one I used
- That combination got me to Huawei splash screen, and immediately after that to EMUI screen, apparently for update - the screen looks exactly like this - take. ms/iaGMk
- The phone can't get out of this state, it keeps turning itself on and on and trying to install this update, there is no way to turn the phone off, it's just in this loop
Now, what I've tried and results:
- I tried uploading an update (update.app in dload folder) that I found on this forum, to an SD card, and the result was that installaton got to 5% and got to this screen again - take. ms/iaGMk
- I tried connecting the phone to my PC via USB, and the result was that installation got to 5%, and at that point my HiSuite asked me to authorize PC on the phone, looks like this - take. ms/VFUXt ,which I can't do because the phone is in this, recovery or whatever it's called, state
Now, at one point, the battery got empty and the phone somehow showed me the recovery menu, where I had among other options: Update with WiFi and Factory Reset. I did factory reset, and then I updated EMUI with WiFi - once it was done, the phone started up in safe mode, and everything was working except power/lock and volume buttons (is this normal for Android safe mode?).
I was checking the phone a bit and then it turned off, and now it's in the frickin loop again - take. ms/iaGMk
I can't do anything at all, it responds to nothing. My thinking is that there is maybe a correct version that I can upload to an SD card and perhaps that will be the solution.
Anyhow, that's basically it, please let me know if you have any questions. Keep in mind that I have no idea which firmware version it is because I can't start up the phone or anything.
Thanks a lot in advance!
Best,
Strahinja
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4gb or 3gb ram, dual or single sim?
nemanjsb said:
4gb or 3gb ram, dual or single sim?
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Hi, I believe it's 3gb. It's a single sim device.