desire HD on 3 no internet - Desire HD General

hi, i have the desire HD running smartdroid my network is 3 (UK).
when i use the internet on my phone every so often i receive n error message from 3 stating they've blocked the internet on the basis i am using it as a wireless hotspot or modem. now as i mentioned i am not doing either of these as i am using the browser on my phone not on any other device.
i have contacted 3 already on a fair few occasions and they have advised there's no problem with the network so it is to do with my device. they explained that the data packages they receive from my device are not valid with their servers therefore it presumes I'm tethering.
what could be wrong with my phone for 3 to stop my internet?
thanks
I've looked around and can't find any posts like this one so i do apologise if there is.
Sent from my HTC Desire HD with Beats Audio using XDA App

i'm also on 3 network, but have no trouble.....tried using a different browser?
A lot of sites 3 will block using the standard android browser, but simply use another browser and browse what u like. Might just solve your particular issue too.
Have you double checked to make sure tetherring is off?
APN Settins ok?
They should be:
Name = 3
APN = three.co.uk
MMSC = mms.um.three.co.uk:10021/mmsc
MMS port = 8799
MMS protocol = WAP 2.0
MCC = 234
MNC = 20
APN type = *
Everything else leave alone.
Try that.
Matt

And when it's working, install Barnacle WiFi tether from market, change the user agent in IE development to your mobile browser's, use chrome for normal internet, and start tethering away using IE!
Sent from my Desire HD using XDA App

Cheers for the replies. Tether is definatly off. And I'm using dolphin browser. And all my apn settings are correct. I've phoned three and they say its to do with phone. Is it because i have a custom from so the three servers don't recognise the data packages. Maybe not i don't know just a suggestion
Sent from my Desire HD using XDA App

One quick thought I'be just had. I'm using a sensation XL based rom for my desire hd would the three servers pick up that its a sensation XL so therefore having my phone down as a desire hd it thinks I'm tethering to a sensation xl
Sent from my Desire HD using XDA App

Related

My hotmail account wont work on my desire hd

Hey guys it has been working but this morning I tried sending a email from it and it came up 'Authentication failed. Please verify your username/password.'
I have checked my hotmail account on my laptop and its fine.
Any idea what up here?
Mine is playing up. Was fine but now wont let me send emails
Sent from my Desire HD using XDA App
I'm having the same issue.
I know my wife had a similar issue on her Hero once she'd done the 2.1 update, but after randomly pressing buttons it seemed to work.
I can't get anywhere with it though.
Just to add to the discussion mine seems to work well. Is it possible its a network problem?
Are you using Exchange?
Because what i know, the hotmail Exchange doesnt work in the HTC mail app (bug). You need to have the stock froyo app.
Sent from my Desire HD using XDA App
fcjversc said:
Are you using Exchange?
Because what i know, the hotmail Exchange doesnt work in the HTC mail app (bug). You need to have the stock froyo app.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I've had problems getting changes made to mail on my DHD pushed itno my inbox - marking mail as read, deleting them etc. Will switching to the froyo app resolve this?
Could you point me in the direction of where to get the froyo app?
The problem could be caused by port blocking. This commonly happends when using a data connection provided by mobile phone providers. It could also happen when using a wifi connection depending on the actual internet provider for that wifi connection.
leon100 said:
The problem could be caused by port blocking. This commonly happends when using a data connection provided by mobile phone providers. It could also happen when using a wifi connection depending on the actual internet provider for that wifi connection.
Click to expand...
Click to collapse
I would agree, but at home on my wifi I could do it on my old Touch Pro2 with no problems, but on my DHD it's not having it...
As pointed out previous it is the HTC app at fault. I've just tried it using touchdown and it works fine.
Sent from my HTC Desire using Tapatalk
I had the same problem with my HTC Desire but I managed to get it working when I applied the following settings:
Incoming server settings:
POP Server pop3.live.com
Secuirty: SSL
Port: 995
Outgoing server settings:
smtp.live.com
Security: TLS
Port: 25
wendy75 said:
I had the same problem with my HTC Desire but I managed to get it working when I applied the following settings:
Incoming server settings:
POP Server pop3.live.com
Secuirty: SSL
Port: 995
Outgoing server settings:
smtp.live.com
Security: TLS
Port: 25
Click to expand...
Click to collapse
There the setting I have and it still doesnt work.
It worked fine since I got the phone but stopped working the other day
I had the same problem here on the Desire HD (Just released in Japan).
Deleting the Hotmail account from the phone and retyping in my hotmail address and password again seemed to solve the problem. (It was not sending for some reason, but it could receive.)
Try removing the Hotmail account and start again.
The phone otherwise automatically enters the details for Hotmail.
Password Length
Hooray! After hours and hours of searching various web forums, I never found an answer to the question I and several others had on why I could never get the HTC Sense Mail app to log into my Hotmail account ("Authentication Failed". And then, all of the sudden, I had an epiphany: I had strengthened up my Hotmail password before receiving this new phone and wondered if that was the culprit.
My original password was 17 characters long, so I tried using a shorter password (10 characters or less) and SUCCESS!
Although I have an Inspire 4g, the same should be true for a DHD or any other phone running Sense 2.
It appears that the HTC app is not capable of sending a longer password for verification, and likely chops part of it off when sending to Microsoft.

Internet browser not working.

Hi there.
My internet browser is not working. When ever i browse to some website it says web page cant be displayed or something like that. The strange thing is that i can access Market and other internet related apps like Facebook or twitter, its only the browser that is not working. I tried clearing cookies and history but still of no use.
Any suggestions? ?
Sent from my SC-02B using XDA App
Che,k your apn settings. If your on bells network make sure your ports are set to 80 and it says internet+mms at the bottom.
Apn setting can be found in the wireless settings.
Sent from my I9000m using XDA's app.
Got it working now. Actually my proxy settings were disturbed. Thanks for the suggestion anyways.
Sent from my SC-02B using XDA App

cant surf internet via 3G

Hi,
I've had my Desire HD for quite some time and I havent had any problems with it so far. About 2 days ago, I noticed that no webpages would load when I was on the Mobile network.
Everything works on WiFi.
When using 3G i can only check my Email and play some online games.
Web browsing doesnt work in either the stock browser or Dolphin HD.
I cant access the Android market or use the Playstation application.
Update: Facebook app and Gtalk work as well.
Does anyone know what the problem may be? A hard reset doesnt help!
Hello,
Same problem here, also with HTC Desire HD. Not sure when it began, but it is possible it happend about at the same time as you. I cannot send mms eather, but mail, market, exchange... work fine on 3G. I just cannot surf. Just wondering : I use Mobistar with a professionnal contract, is it also your case? I am about sure the problem is there.
Regards.
vikeor said:
Hi,
I've had my Desire HD for quite some time and I havent had any problems with it so far. About 2 days ago, I noticed that no webpages would load when I was on the Mobile network.
Everything works on WiFi.
When using 3G i can only check my Email and play some online games.
Web browsing doesnt work in either the stock browser or Dolphin HD.
I cant access the Android market or use the Playstation application.
Update: Facebook app and Gtalk work as well.
Does anyone know what the problem may be? A hard reset doesnt help!
Click to expand...
Click to collapse
Check your APN settings
Hello,
Thanks for your answer. On my side, I do not think the problem is in my APN settings. Because:
-it used to work until a couple of weeks ago
-I called my provider to check my settings
-I erased several times my settings to recreate them (either using the default settings of the mobile or the information on the web site of my provider)
-my 3g connection works for everything (mail, exchange sync, different apps) except for surfing (I tried 4 browsers)
Thanks
Did u accidentally change ur phone user agent by any chance? I found that when i used my phone as desire hd,i will connect to another 'channel' though the same apn. Atleast this is my case with my provider.
Sent from my 001HT using XDA Premium App
Hello,
Thanks for your answer. I am not sure of which user-agent you speak. In Dolphin browser, the user agent is set on "Android (default)". I tried with "Iphone" (an other choice in the combo), but it did not help.
Regards.
The one that i was talking about is in build.prop
U ought to have root for that. Change the ro.model (?) From desire hd to ur brand.
Sorry forget the detail. Will post later from computer
Once ur done, as u can see here in my post, my htc dhd is recognized as 001ht, branded as in my carrier locked version rom. Though i am using custom rom
Edit: m not sure weather u have trouble with web browsing, or mms. For mms, to change UA u need a custom mms apk.
Sent from my 001HT using XDA Premium App
Thanks to everyone for your help. I found the solution.
In fact, the APN was not correctly set (despite the settings I used are the one you find on the Mobistar website, the one I was given by the phone support, the one stored on the sim card...).
So, if it can help anybody, for a Mobistar professional 3G subscription, here is the APN which works for me (web, mail, activesync...):
APN:internet.be
User : mobistar
pwd: mobistar
MCC:206
MNC:10
APN type : default
Authentication Type : PAP
Everything else (port,proxy, server...) have to be left empty.
Hope it helps someone else.
PS: in Belgium, until now, we have no phone which are stuck to one provider (in brief, it is forbidden by the law). So, I guessed the "agent" parameter was no use for me.

access to this URL has been blocked

I apologize in advance if this has been asked before. But search through tapatalk didn't find anything. I recently rooted and installed inspire-saga ROM on my Inspire 4G. Now I get an error whenever I try and browse using the mobile network. The message I get is this ... "access to this URL has been blocked" ... How can I fix this? I would love to browse off of WiFi. Thank you.
Sent from my Desire HD using Tapatalk
The network that provides the internet blocks certain website. You would have to phone the network and ask them to take the block off ..
Sent from my Desire HD using XDA App
AndriodLover said:
The network that provides the internet blocks certain website. You would have to phone the network and ask them to take the block off ..
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
This is all websites including Google. And only when I use the Inspire-Saga ROM. I can make calls and sent mms so I know mobile network is functional.
Sent from my Desire HD using Tapatalk
it's probably something to do with your APN settings.
Find the correct APN settings for your operator (in Google etc.) and then replace them on the phone.
Settings>Networks>Mobile Network (or something like that - I'm using MIUI at the moment.

Problems with tv catchup

I am having problems signing into tv catchup on my note
when I input my user name / password and click login - it says
Login failed
Please try again
API Error
Im on 3 uk and on an unlimited data package ... and have used the website before on my iphone (spit) so I know 3 allow the website
This is the first handset where I have had this problem .. any idea ??
Its working fine on my note , have you tried the mobile site and the full site ?
Sent from my GT-N7000 using xda premium
which browser?
have you tried it on wifi ?
APN?
Yes, try it on WiFi first to remove the browser from the suspects.
Which APN are you using, "three.co.uk" or "3internet"?
I am on 3 uk and I can access it on the note with the stock browser no problem.
I use the 3internet APN as it isn't restricted whereas the three.co.uk one is.
billu said:
Yes, try it on WiFi first to remove the browser from the suspects.
Which APN are you using, "three.co.uk" or "3internet"?
I am on 3 uk and I can access it on the note with the stock browser no problem.
I use the 3internet APN as it isn't restricted whereas the three.co.uk one is.
Click to expand...
Click to collapse
Can you detail the differences between restrictions on the two APNs?
Sent from my GT-N7000 using XDA App
sparkyxda said:
Can you detail the differences between restrictions on the two APNs?
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I believe three.co.uk is meant for phones and 3internet for dongles so access to more websites is allowed. I am on PAYG, so it doesn't matter but check you wont be charged per MB if you are on contract by using this APN.
I'm on three UK with an unlimited data service ,,
TV Catchup runs with no restrictions ..
If you're getting password issues, then simply click on the 'forgot my password' option and they should email you a link to get back in

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