Over in the T-Mobile forums as well as I have been getting the upsell upgrade website if anyone knows another work around please post here.
Sent from my Nexus One using XDA App
No ****s, same here.
Why the hell would they start doing this now?
Mean times wap.voicestream.com work on some sites not all.
Doesn't connect to Google server
I had this problem a while back. I just called up the retention department and had them switch me to the official "android" data plan but requested they keep my same price. Been with Tmo for close to 12 years so I guess they just decided to eat the cost.
Good thing is, that "official" data plan is now part of my profile and as long as I buy my phones off contract I should be okay unless they try more shenanigans in the future.
Rod3 said:
I had this problem a while back. I just called up the retention department and had them switch me to the official "android" data plan but requested they keep my same price. Been with Tmo for close to 12 years so I guess they just decided to eat the cost.
Good thing is, that "official" data plan is now part of my profile and as long as I buy my phones off contract I should be okay unless they try more shenanigans in the future.
Click to expand...
Click to collapse
Thanks, I'll give it a shot see what they say.
my 5.99 tzone is still working with APN wap.voicestream.com however my brother $10 web2go get blocked since today. It happened to him before, but it got connection back after a day or two. So guys just be patience!
Yeah it happened before here and there but it's too wide spread now to think it's just a fluke. It doesn't hurt however to give it a day or two and go from there.
Thanks for the info, Ill wait it out otherwise ill call the retention department and see what they will do. that is stupid. took them 3 years for them to begin blocking the nexus, while it took them 2 days to block the nexus s
Well the market for used N1 just took a hit if it's permanent.;D
It still doesn't work on my daughter's Nexus One... I've switched my Sensation over to Android Preferred for $20-$10 off but I'm not sure how they would take two more phones
wap.voicestream.com APN still working fine for me. I'm on $5.99 T-Zones plan.
Had been using the default epc.tmobile.com since I got my N1 in Jan 2010. Started getting upgrade message consistently a few months ago. There had been brief episodes of a day or two before, but it always opened up again. Not so that time. Switched to wap.voicestream.com and all has been well since.
Sent from my Nexus One using XDA App
Deliamber said:
wap.voicestream.com APN still working fine for me. I'm on $5.99 T-Zones plan.
Had been using the default epc.tmobile.com since I got my N1 in Jan 2010. Started getting upgrade message consistently a few months ago. There had been brief episodes of a day or two before, but it always opened up again. Not so that time. Switched to wap.voicestream.com and all has been well since.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Are you getting access to all sites? Can you connect to Google server?
I'm using wap.voicestream.com but it's limited to what I can access.
Rod3 said:
I had this problem a while back. I just called up the retention department and had them switch me to the official "android" data plan but requested they keep my same price. Been with Tmo for close to 12 years so I guess they just decided to eat the cost.
Good thing is, that "official" data plan is now part of my profile and as long as I buy my phones off contract I should be okay unless they try more shenanigans in the future.
Click to expand...
Click to collapse
Did you call 611 from your phone? I call but I guess it's not "retention" cause they told me there's no such thing as "android" plan. Want me to pay $25/mo.
Ask for the 200MB data plan for $10, verify that there will be no overage charges, Just edge speed after 200MB.
I switched 3 phones to the $10 plan with no problems. T-Mo customer service is excellent.
Make sure you configure market/google plus, google photos, amazon market, etc to only sync large volumes of data over wifi.
baseballfanz said:
Are you getting access to all sites? Can you connect to Google server?
I'm using wap.voicestream.com but it's limited to what I can access.
Click to expand...
Click to collapse
Yup, all sites and Google servers working fine. My SIM is about 10 years old, and I've been with Tmo as long. Maybe the T-Zones plan is treated differently from Web2Go?
Sent from my Nexus One using XDA App
baseballfanz said:
Did you call 611 from your phone? I call but I guess it's not "retention" cause they told me there's no such thing as "android" plan. Want me to pay $25/mo.
Click to expand...
Click to collapse
I called 877-524-9422. This is their retention / loyalty department. They have more leeway and can give pricing for plans not offered anymore.
mechwart said:
It still doesn't work on my daughter's Nexus One... I've switched my Sensation over to Android Preferred for $20-$10 off but I'm not sure how they would take two more phones
Click to expand...
Click to collapse
So you're basically getting the 5GB android plan for $10/month? Did you have to upgrade your contract?
Rod3 said:
Good thing is, that "official" data plan is now part of my profile and as long as I buy my phones off contract I should be okay unless they try more shenanigans in the future.
Click to expand...
Click to collapse
How would buying phones on contract affect the data plan being on your account? Or do grandfathered plans usually not carry over when you get new subsidized phones?
My Web2go plan that i have been using for almost 2 years have just stopped working . I switch the the wap.voicestream.com and i can only get into few website as someone noted above. Tried calling them and they wanted me to get one them new plans the 200mb and the unlimited 5gb cap. Idk maybe ill stick to this and wait if there is a way out. I guess days of unlimited usage of data for 10$ is gone. Btw people are calling tmobile and they say that its an easy fix and their fixes are the upsell to another plan which means you will lose your grandfathered plan just a heads up. Can anyone confirm if web2go still works with galaxy nexus uk version?
I thought it was just me. I decided to unsubscribe to the tzones and see if I put the sim back on my old phone and re-enable it that way.
My internet2.voicestream.com stopped working last week. I experience the same thing as others with wap working some of the time. I called T-mobile customer support to change to the normal data plan for $10. But the online account says the service is 200MB 4G but the data usage says 5GB Unlimited.
mstrmnd said:
My internet2.voicestream.com stopped working last week. I experience the same thing as others with wap working some of the time. I called T-mobile customer support to change to the normal data plan for $10. But the online account says the service is 200MB 4G but the data usage says 5GB Unlimited.
Click to expand...
Click to collapse
I think it will take them a few days to change what is shown on your account.
Related
Hi,
I'm still using a grandfathered plan that contains unlimited data for $5.99. If I were to use my sim card in the Nexus, would I be able to have 3G? I have acquired a new sim card last year if that helps.
Thanks
Seems to be working fine in an unlocked phone.
I had a friend who was using an unlocked AT&T Tilt on T-Mobile's network. He recently bought a MT3G and it wouldn't let him sign in to his google account. He called T-Mobile and they told him he needed the Android plan to activate it. So he added that and it started working. I would keep your plan and try it, but don't buy the phone and expect that you will be able to keep it.
Over Achiever said:
Seems to be working fine in an unlocked phone.
Click to expand...
Click to collapse
Do you have the $5.99 data plan on the N1? I'm not worried that it will work, just wondering if I will get 3G and not just EDGE. I'm using my $5.99 plan on the iPhone but getting EDGE due to frequency but I was wondering if T-Mobile can cap or restrict me to EDGE speed only due to my plan.
I am currently waiting on my N1 to show up; but I do know my G1, when I switched to it from my wing, didn't get any internet whatsoever until I had them update my plan to the 'android unlimited web'. And when I switched my plan from the 350 min myfavs to the 500 even more plus, I had to get them to tack on the same thing but in it's free version before I got 'net again. My friend has the $5.99 internet on his unlocked iphone. If I see him this weekend before you get an answer, I'll have him put his sim card in my N1 and see what happens.
Those of us who had the Ion, which was a developer phone and had no T-mobile branding, kept the 5.99 plan for a little while but the party eventually ended when the MyTouch was released. I would guess the same will happen with the N1... it'll work for a while, but then they'll prompt you to upgrade.
My G1 worked for a while with the old unlimited plan, but suddenly one day it stopped working, and all sites redirected me to a page saying I needed to upgrade my data plan. Just FYI.
Is this the same as the 5.99 T-zones plan thing that I have had my Dash rigged up to for the longest time? I didnt think anyone still has this plan but I get my phone tomorrow and I still have this plan though I think I am going to just go straight to 3g since I am going back to Phoenix in a week and I think their new network has rolled out there.
Would be interesting to get cheap internet though...
JHaste said:
Is this the same as the 5.99 T-zones plan thing that I have had my Dash rigged up to for the longest time? I didnt think anyone still has this plan but I get my phone tomorrow and I still have this plan though I think I am going to just go straight to 3g since I am going back to Phoenix in a week and I think their new network has rolled out there.
Would be interesting to get cheap internet though...
Click to expand...
Click to collapse
You will get 3g speeds on the 5.99 plan. Keep it until they block it.
karnovaran said:
You will get 3g speeds on the 5.99 plan. Keep it until they block it.
Click to expand...
Click to collapse
no sh*t? Now we are talking, nothing better than paying 6 bux a month for brand new 25 dollar plan... i wonder how long this goes on for before they ruin my fun
even if a get a couple months out of it that would be sick!
My friend has a n900 unlocked on tmobile
pays for the 10 dollar internet plan. Told them hes on some cheap motorola flip phone. There is no more 5.99 plan. And he gets 3g on his N900. So u save 20 a month by doing that.
lightforce said:
My friend has a n900 unlocked on tmobile
pays for the 10 dollar internet plan. Told them hes on some cheap motorola flip phone. There is no more 5.99 plan. And he gets 3g on his N900. So u save 20 a month by doing that.
Click to expand...
Click to collapse
Years ago, there was a 5.99 internet plan. Trust me, I have it... data has just gotten progressively more and more expensive over the years, it started at 5.99, then went to 10 then 20 now 25...
Luckily, I have been using the dash all this time, not the 3g dash, the oldschool one.... and ive had fully functional internet with it since my 5.99 internet plan has been grandfathered over the years...
this will be interesting to try out on my N1 that comes tomorrow...
JHaste said:
Years ago, there was a 5.99 internet plan. Trust me, I have it... data has just gotten progressively more and more expensive over the years, it started at 5.99, then went to 10 then 20 now 25...
Luckily, I have been using the dash all this time, not the 3g dash, the oldschool one.... and ive had fully functional internet with it since my 5.99 internet plan has been grandfathered over the years...
this will be interesting to try out on my N1 that comes tomorrow...
Click to expand...
Click to collapse
Well u can still add the 10 dollars internet plan online
JHaste said:
no sh*t? Now we are talking, nothing better than paying 6 bux a month for brand new 25 dollar plan... i wonder how long this goes on for before they ruin my fun
even if a get a couple months out of it that would be sick!
Click to expand...
Click to collapse
Yeah I got at least two months of 3g goodness on my Ion for 6 bucks. I had to bump up to the G1 plan eventually, but it was nice to save some $$ for a while.
karnovaran said:
Yeah I got at least two months of 3g goodness on my Ion for 6 bucks. I had to bump up to the G1 plan eventually, but it was nice to save some $$ for a while.
Click to expand...
Click to collapse
yea no kidding, this college kid is going to be eating ramen and ezmac for awhile now since i went unsubsidized because i am on a family plan lol...
the "extra money" from not having to get the new web plan right away is a breath of fresh air
Well actually way back then t-mobile had T-zone for only $2.99 and then they bumped it up to $5.99, and so on.
But after reading this thread. It appears to me that T-Mobile only finds out and block you from the $5.99 internet plan if your using a Google Phone. Because I have the TP2 from T-mobile, and my 3G internet is working fine. I have the $5.99 internet plan as well. This is very interesting.. Helps me decide between the HD2 and the Nexus 1... I think I will have to go with the HD2 for the cheap internet.
JHaste said:
Years ago, there was a 5.99 internet plan. Trust me, I have it... data has just gotten progressively more and more expensive over the years, it started at 5.99, then went to 10 then 20 now 25...
Luckily, I have been using the dash all this time, not the 3g dash, the oldschool one.... and ive had fully functional internet with it since my 5.99 internet plan has been grandfathered over the years...
this will be interesting to try out on my N1 that comes tomorrow...
Click to expand...
Click to collapse
dinkk007 said:
Well actually way back then t-mobile had T-zone for only $2.99 and then they bumped it up to $5.99, and so on.
But after reading this thread. It appears to me that T-Mobile only finds out and block you from the $5.99 internet plan if your using a Google Phone. Because I have the TP2 from T-mobile, and my 3G internet is working fine. I have the $5.99 internet plan as well. This is very interesting.. Helps me decide between the HD2 and the Nexus 1... I think I will have to go with the HD2 for the cheap internet.
Click to expand...
Click to collapse
the HD2 is nice on paper, and it is a gorgeous phone no doubt but WMo is such a bastard child OS for new phones these days... i am so sick of the WMo on my dash...
can anyone confirm that using a 9.99$ plan works?
melterx12 said:
can anyone confirm that using a 9.99$ plan works?
Click to expand...
Click to collapse
tomorrow i will test the 5.99 plan before i move over to to the 25 dollar one...
i tried cancelling my 24.99$ mytouch 3g plan online... THERES NO OPTION TO CANCEL IT! WTF???
Is your internet working? Every time I try to open up a webpage, I'm getting the web2go message telling me to upgrade my data plan. My APN was originally epc.tmobile, and I tried internet2.voicestream.com but that isn't working either. Thanks in advance.
same here this happened after i upgrade radio to the 2.15.50.x.x
I'm using Touch pro 2 and I am seeing the same issue. I got the message first time yesterday. After restarting the phone, internet worked again. But this morning, I'm not able to get on the internet at all. I even tried a hard reset but not working. I don't know if they are making changes on their side due to windows 7 phones.
5.99 failing, but $10 web is wokring...i guess....
Same here.....
this happened two days ago, but then restarted then worked fine, now its happening again this morning.
however, when i tried a SIM using the $10 total internet for mobile phones, it worked with the "internet2.voicestream.com"
i guess our days of cheap $5.99 is over??? (But i guess we still got the $10 internet option)
Google Nexus One T-Mobile Version
CyanogenMod-6.0.0-N1
32.41.00.32H_5.08.00.04
FRF91
T-Zones $5.99
epc.tmobile.com
I know we have too many threads about Tzone,web2go on HD2 but MOD please be kind on me this one time.
Hi Folks!! as of 10/11/10 12:00AM Pacific Time , Los Angeles CA
My grandfathered Tzone plan $5.99 quit working on me! I've been getting Upgrade page since then! I tried rebooting my phone, put it on airplane mode on/off and changing apn settings to wap/epc/internet2/internet3 all efforts with No Luck! as of now I'm very frustrated with no Data on my Tmobile HD2, It is like having a big paperweight that can make phone calls. I'm thinking of getting the web2go $9.99 plan w/ internet2 apn but I need some confirmation from you guys out there. just wanna make sure that it is not blocked as well from the recent sweep. If I have enough of you telling me it is not working, then my final option would be to sign up for the $20 Unlimited Loyal cust data plan.
Thanks and really appreciated your feedbacks.
carlitos287 said:
Same here.....
this happened two days ago, but then restarted then worked fine, now its happening again this morning.
however, when i tried a SIM using the $10 total internet for mobile phones, it worked with the "internet2.voicestream.com"
i guess our days of cheap $5.99 is over??? (But i guess we still got the $10 internet option)
Google Nexus One T-Mobile Version
CyanogenMod-6.0.0-N1
32.41.00.32H_5.08.00.04
FRF91
T-Zones $5.99
epc.tmobile.com
Click to expand...
Click to collapse
Confirmed, my wife's TP2 wiith teh 5$ plan is no longer working either, it is telling her to upgrade.
DAMN!!
Also not working here... hugely bad timing, too. I want my unlimited internet back for $5.99!!!
Yea same here i would fix it buy turning of the phone but as of 10/11/10 it stop working .. T-mobile sucks now
I had been off contract for over 4 years, then a month ago got back on to get the HD2 for free, running Android and T-zones... so sad. Such a sad sad day for T-zone users. :'(
same here - as of this morning, internet is a no go, and all combinations of different apn and dns setting are not working..... goddamn tmobile, what a bunch of idiots. it cost them nothing to keep us grandfathered customers in, and they got to keep our business for a loooong time. over 5 years i've been with them, most of that time off contract. do they really think i'm going to stick around now or pay 30 bucks a month just for internet ??? at best,i just use wi-fi and they lose my 5.99 a month for t-zones, and at worst i leave them altogether !!
way to go tmobile, way to go.
jamima69 said:
same here - as of this morning, internet is a no go, and all combinations of different apn and dns setting are not working..... goddamn tmobile, what a bunch of idiots. it cost them nothing to keep us grandfathered customers in, and they got to keep our business for a loooong time. over 5 years i've been with them, most of that time off contract. do they really think i'm going to stick around now or pay 30 bucks a month just for internet ??? at best,i just use wi-fi and they lose my 5.99 a month for t-zones, and at worst i leave them altogether !!
way to go tmobile, way to go.
Click to expand...
Click to collapse
Big shots at T-Mo, if you are reading this..
On average, a Telecom company (fixed line or wireless) spends about $200-$250 to acquire a new customer. By getting $24 more out of loyal customers every month and have them leave after their contract expires is not good business strategy. If I take my family plan else where, that is about $140/month. Would you rather have that $140 or $24?
ABSOLUTE TRUTH - i'm doing the family plan too, 4 lines worth. with the extras,it's a nice chunk of change. and for ONE data plan on ONE of those lines tmobile is very probably going to lose the whole account.
i read in the howard forums that this is all due to the new ceo of the company being upset about this loophole with tzones/web2go going on for so long...
well guess what DUMMY. IT WAS FOR A VERY GOOD REASON.
I have been having the same problem as all of you regarding t-zones on my HD2. I have been following this thread as well as a thread on another (Nexus One oriented) forum and one poster on the other thread mentioned trying wap.voicestream.com for the apn and it worked for them. I tried it just now and it worked for me as well! Another commenter did say it did not work for them so YMMV. It's definitly worth a shot though.
Update: More and more people on that other forum is saying wap.voicestream.com is working for them now. I would post the link except I am too junior of a member to post outside links.
So far mine is still working. I'm still using the stock 2.13 Rom and haven't made any changes to any settings. I really only use a couple of hundred Mb a month, so $5.99 is about all I'm willing to spend for Data service. If they require me to get a data plan, I'll probably just get rid of my smartphone and get a regular phone that can still use T-Zones.
wap.voicestream.com - Confirmed, it works!
I can confirm changing the APN from epc.tmobile.com to wap.voicestream.com is working for my HD2 and Touch Pro 2.
T-Mobile Web - Unlimited T-Zones - $5.99
I jumped the gun...it appears for the moment those of us with T-Mobile Web aka Unlimited T-Zones currently as of 7:15 pm ET 12 October have our connections back up. I re-entered APN "epc.tmobile.com" and I have my internet back up, so now, I cannot verify whether either APN is working.
GurWu said:
I have been having the same problem as all of you regarding t-zones on my HD2. I have been following this thread as well as a thread on another (Nexus One oriented) forum and one poster on the other thread mentioned trying wap.voicestream.com for the apn and it worked for them. I tried it just now and it worked for me as well! Another commenter did say it did not work for them so YMMV. It's definitly worth a shot though.
Update: More and more people on that other forum is saying wap.voicestream.com is working for them now. I would post the link except I am too junior of a member to post outside links.
Click to expand...
Click to collapse
People from that other forum is now reporting that epc.tmobile.com is working again.
I jumped ship just for the peace of mind. I lost my tzone on 10/12 after 3 years of data goodness well at least they slash my unlimited text down to $10 to help offset $20 data per month. I am satisfied paying addl $4 ($20-$10-$5.99) than consciously knowing why my data stop working again sometime in near future..
So is tzones still working?
Will this work like the Nexus One on a tmobile internet for $10 if I bought a unlocked version? Like if I can change the mms settings..
If you try the the cheaper data plans not meant for smartphones for an unlocked Nexus S, please write here to tell us how it goes and if it works or not.. Thanks!!
We'll find out on thursday.
My wife called T-mobile last week and they said they discontinued the "smartphone/non-smartphone" unlimited web distinction. They said basically, if you use less than 200 mb/month, you pay $10/mo, if you regularly go over 200mb, you pay $30
harveydent said:
My wife called T-mobile last week and they said they discontinued the "smartphone/non-smartphone" unlimited web distinction. They said basically, if you use less than 200 mb/month, you pay $10/mo, if you regularly go over 200mb, you pay $30
Click to expand...
Click to collapse
Alot of people are grandfathered in.
I have the $5.99 T-Zones plan. Hope this works. Seems like non branded android phones are the only ones to work on these legacy plans
Sent from my Nexus One using XDA App
I have a Nexus One and I switched to the Unlimted web for phones for 10 dollars a month just before they took away the subscription, but my phone keeps reverting back to the damn 30 dollar plan?
How do you stop that?
ksc6000 said:
I have a Nexus One and I switched to the Unlimted web for phones for 10 dollars a month just before they took away the subscription, but my phone keeps reverting back to the damn 30 dollar plan?
How do you stop that?
Click to expand...
Click to collapse
T-mobile should not force you onto the $30 plan, they may block you on the EPC APN, but if you switch to internet2.voicestream.com it should work on $10
Sent from my Nexus One using XDA App
Das-mobile is correct but then mms is messed up and you somehow need to add two apn's which someone will help if it works.
Aaron Y. said:
Das-mobile is correct but then mms is messed up and you somehow need to add two apn's which someone will help if it works.
Click to expand...
Click to collapse
I was a new customer last month when I got my MT4G and I asked customer care nicely and they switched me to the $20 unlimited data on both my lines.
I am just curious: How expensive are flatrates in the US?
And how expensive are prepaid-data-flats?
itmustbejj said:
I was a new customer last month when I got my MT4G and I asked customer care nicely and they switched me to the $20 unlimited data on both my lines.
Click to expand...
Click to collapse
thats different, the old plan was $20 for unlimited text and internet
Im sure it will work... I don't see why not.
FWIW, I just checked on my nexus s, and the 5.99 tzones plan is working for internet access just like it did on the nexus one...so I think the $10 internet plan should work too.
Just make sure you buy the full price phone...or else they will require you to pick up a more expensive web plan.
mprziv said:
FWIW, I just checked on my nexus s, and the 5.99 tzones plan is working for internet access just like it did on the nexus one...so I think the $10 internet plan should work too.
Just make sure you buy the full price phone...or else they will require you to pick up a more expensive web plan.
Click to expand...
Click to collapse
lets see for how long, even on my vibrant it worked for a couple hrs before it shut off, hopefully it does
PolishDude said:
lets see for how long, even on my vibrant it worked for a couple hrs before it shut off, hopefully it does
Click to expand...
Click to collapse
Yeah, on phones that are tmobile branded, like the vibrant or the G2...you're going to have that problem.
i dont know if someone already post this but starting jan 25th if you have a 5gb or 10 gb plan you can get free mobile hotspot and mobilelife album plus services heres the article http://www.phonearena.com/news/T-Mo...ith-free-mobile-hotspot-from-Jan-25th_id26064
I tether for free lol. On my 2GB data plan :[
Sent from my MIUI.us Sensation 4G using XDA App
How and what files if any do I need to tether for free.
Sent from my SGH-T989 using xda premium
vabeachfc3s said:
I tether for free lol. On my 2GB data plan :[
Sent from my MIUI.us Sensation 4G using XDA App
Click to expand...
Click to collapse
You can tether for free (after root, remove or freeze tether manage app). and then you can tether for free unlimited (with "4g" speed) without being throttled if you use the APN trick (search for it).
Apn trick does not work
Sent from my MIUI.us Sensation 4G using XDA App
It does work for me. I am at 200MB unlimited plan and I have used 413MB so far. I have deleted tether manager and tethering does work for me. I have been tethering my phone with my samsung galaxy 10.1 tab. I don't stream at all so I don't use that much data. You would be surprised how much data 'word with friends' uses though.
so does that mean we'll have to call in tmo and request for this new free service? for our rooted phones with tether manager frozen, do we need to unfreeze it or re-install it?
Just use tether as u would if u were rooted. No need to freeze anything.
Sent from my MIUI.us Sensation 4G using XDA App
I currently have the 5GB Android Preferred Data plan. Short story: it looks like users on this plan is not eligible for free hotspot.
Called t-mo this morning regarding the hotspot promo. First with regular CSR. She was aware of this promo, but said that free hotspot is only available as a bundle with the premium 5GB (or 10GB) data plan. Android Preferred Data Plan subscriber has to "upgrade" to one of the regular bundles.
Called t-mo again now asked for retention. He was NOT aware of this promo. Checked with his supervisor and they do not see any free hotspot feature as an add-on. He said he's terribly sorry but there was nothing he can click to add on. He said that if something became available he will call me back.
freexdanoob said:
I currently have the 5GB Android Preferred Data plan. Short story: it looks like users on this plan is not eligible for free hotspot.
Called t-mo this morning regarding the hotspot promo. First with regular CSR. She was aware of this promo, but said that free hotspot is only available as a bundle with the premium 5GB (or 10GB) data plan. Android Preferred Data Plan subscriber has to "upgrade" to one of the regular bundles.
Called t-mo again now asked for retention. He was NOT aware of this promo. Checked with his supervisor and they do not see any free hotspot feature as an add-on. He said he's terribly sorry but there was nothing he can click to add on. He said that if something became available he will call me back.
Click to expand...
Click to collapse
Don't hold your breath on that call back. I would just try again tomorrow.
Or just root and tether it up all u want
Sent from my MIUI.us Sensation 4G using XDA App
xsteven77x said:
Don't hold your breath on that call back. I would just try again tomorrow.
Click to expand...
Click to collapse
lol. I've been on TMo long enough to know to continue breathing while dealing with retentions. but thanks!
(however, there has been a couple of times before, as late as this December that a rep called me back regarding a discount so there are good reps there)
vabeachfc3s said:
Or just root and tether it up all u want
Click to expand...
Click to collapse
trying not to root yet.
Tried the APN manager trick but didn't work for me either. Deleting the pcweb.t-mobile.com APN does not work for me as it'll just reappear.
I had to use the new SIM that came with the white S2 to enable wifi-calling, and I suspect that the pcweb.t-mobile.com APN is hardcoded on the SIM. And everytime you change the APN, it'll copy the that pcweb APN back to your phone.
If there's anyone who got the APN trick to work with new SIM, please voice your success!
I just did mine over the tmobile chat and i got the promotion added to all my lines NO QUESTIONS ASKED. And i have android preferred plan. It really is hit or miss on who you get. The whole thing took less than five minutes and very painless, i was surpised.
meechieervin said:
i dont know if someone already post this but starting jan 25th if you have a 5gb or 10 gb plan you can get free mobile hotspot and mobilelife album plus services heres the article http://www.phonearena.com/news/T-Mo...ith-free-mobile-hotspot-from-Jan-25th_id26064
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Has anyone been able to do this today? I started a chat and they had no idea about it.
xsteven77x said:
I just did mine over the tmobile chat and i got the promotion added to all my lines NO QUESTIONS ASKED. And i have android preferred plan. It really is hit or miss on who you get. The whole thing took less than five minutes and very painless, i was surpised.
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Click to collapse
what did you say to the rep? I've tried a few, no budge. Some say I already have it.
I swear they hired a ton of new reps or something
synergeticink said:
I swear they hired a ton of new reps or something
Click to expand...
Click to collapse
loyalty (retention) department and regular CSR are definitely different departments and seeing different promotion lists.
I tried it again with loyalty. The rep did not know this promotion either looked it up in "the other department." However, she said that since the Preferred Android Data plan is already a promotional plan, I won't be able to get the hotspot feature unless I switch to the regular 5GB data plan. I respectfully declined.
Grrr. I think I may be getting frustrated enough to want to root my phone!
Has anyone tried the APN trick to allow hotspot, using a new SIM with wifi-calling enabled? (ie. delete the pcweb.t-mobile.com APN)
freexdanoob said:
loyalty (retention) department and regular CSR are definitely different departments and seeing different promotion lists.
I tried it again with loyalty. The rep did not know this promotion either looked it up in "the other department." However, she said that since the Preferred Android Data plan is already a promotional plan, I won't be able to get the hotspot feature unless I switch to the regular 5GB data plan. I respectfully declined.
Grrr. I think I may be getting frustrated enough to want to root my phone!
Has anyone tried the APN trick to allow hotspot, using a new SIM with wifi-calling enabled? (ie. delete the pcweb.t-mobile.com APN)
Click to expand...
Click to collapse
i just got off the phone with a regular csr as well, but no luck in getting that feature added for free. i have to switch over to the $30 5gb plan to get that, but nah... since there is one success story on this thread, maybe i'll call again someday and see if i'll get lucky.
xsteven77x said:
I just did mine over the tmobile chat and i got the promotion added to all my lines NO QUESTIONS ASKED. And i have android preferred plan. It really is hit or miss on who you get. The whole thing took less than five minutes and very painless, i was surpised.
Click to expand...
Click to collapse
Did you have to upgrade your data plan or did they just give you the devices? I just upgrade my data plan when I bought this phone, not interest in moving from the 5gb to the 10gb.
synergeticink said:
Did you have to upgrade your data plan or did they just give you the devices? I just upgrade my data plan when I bought this phone, not interest in moving from the 5gb to the 10gb.
Click to expand...
Click to collapse
If you have the 5GB plan @ $30 they just add it on for free. If you have the loyalty "preferred android web" @ $20 it seems most CSRs won't add it unless you "upgrade" to the $30 plan. However, there seems to be at least one successful situation where the rep added it to the loyalty plan YMMV.
I added it but I upgraded from the $20 "android preferred web" (5GB soft cap) to the $30 plan. I felt the upgrade was worth it, since it seems that T-Mobile is making it more difficult to get around tethering (even rooted) with every new phone they release.
Sent from my HTC Sensation with Beats Audio using xda premium
Anyone else running into the data plan change problem? I have a Grandfathered Unlimited data plan, however when ordering the new phone I was forced to select a plan most similar to the one I have due to LTE 4G. Well it did say Premier Personal Unlimited Data so I selected it. I called twice and talked to AT&T reps before fully checking out online for the pre-order. I just now actually activated the phone and the rep said he did not have the clearance to put me back on the Unlimited plan so I would have to wait up to 10 days, though he said it usually only takes a couple days. He opened a case and wrote notes. The case supposedly will be escalated to the next tier of support to get my Unlimited back. For now I got stuck on 3GB. Anyone else run into this?
My understanding is if you wanna keep unlimited then you wouldn't be able to access the LTE side.
Sent from my Transformer Prime TF201 using Tapatalk 2
Not true at all. You can get lte unlimited. I have it. But they will cap you 5gb I think. I do have lte where I live so I would know. Granted I buy my phones outright so I don't deal with plans and all that bs. I know best buy can keep your current plan and pretty sure att.com does it to. If you were forced I would have canceled the order personally. Call att. If you did already select a new plan it can not be undone.
Sent from my SAMSUNG-SGH-I337
shoman94 said:
My understanding is if you wanna keep unlimited then you wouldn't be able to access the LTE side.
Sent from my Transformer Prime TF201 using Tapatalk 2
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Click to collapse
Ya when I got my SGS3 I kept my unlimited data. It was nice since it raised from Unlimited Data plans to where I am throttled at 5Gb rather than the 3Gb for my SGS2. Plus when I got throttled for the 5Gb I just had to change my APN to the huspa+ APN and get another 3Gb unthrottled. I am sure it will be the same here.
OP and future people what I have ALWAYS done is while I am at Walmart/Radio Shack and upgrading my phone I would call ATT during it to MAKE SURE my data plan wasn't changed in the first place. So far it has always worked for me this way.
Sent from my SAMSUNG-SGH-I747 using xda premium
So my AT&T plan is a good fit for me right now. I have DataPro 2GB (25$) and 1000 texts (10$). I get my Galaxy S4 in the mail and I go to activate it using some AT&T automated system online. When I do that my old phone deactivates and my new phone activates as expected. I give it some time to complete on the back end but after several hours I can make calls but I still can't text or use data.
I stop by AT&T on the way home and ask about what might have happened, they tell me that I have no data plan, and I have no texting plan. I explain the earlier events and that I was using this very data/text plan on my old phone earlier today. They tell me they can't do anything and suggest I call support. I go home and call support.
"Customer service" says no-can-do but offers me a 3GB plan for 30$ and unlimited text for 20$. This is 15$ more a month (obvious bull**** is obvious). I explain that this is unacceptable. When I chose to upgrade my phone I also chose (using their online pre-ordering form) to keep my existing rate plan. It explain that it even lists the two items on the new contract (which I had to dig around on their site to even find).
Finally after a lot of "customer service" bull**** where they fake empathy and try to just make you go away, I get transferred to the guys who get **** done...
Within two minutes the problem was fixed. Took me three hours wading through salesmen and customer service tards.
If there is some LTE limitation I'll upgrade to the 3GB plan, but as of right now it looks completely normal.
highaltitude said:
Anyone else running into the data plan change problem? I have a Grandfathered Unlimited data plan, however when ordering the new phone I was forced to select a plan most similar to the one I have due to LTE 4G. Well it did say Premier Personal Unlimited Data so I selected it. I called twice and talked to AT&T reps before fully checking out online for the pre-order. I just now actually activated the phone and the rep said he did not have the clearance to put me back on the Unlimited plan so I would have to wait up to 10 days, though he said it usually only takes a couple days. He opened a case and wrote notes. The case supposedly will be escalated to the next tier of support to get my Unlimited back. For now I got stuck on 3GB. Anyone else run into this?
Click to expand...
Click to collapse
don't worry I m sure u will get it back in few days... that happened a lot to my customer..
kofpk said:
don't worry I m sure u will get it back in few days... that happened a lot to my customer..
Click to expand...
Click to collapse
When I ordered the phone I clicked "keep current plan." When I set up the phone they took away the unlimited data. I just had to call and ask for it back.
This is my THIRD LTE device on the grandfathered unlimited data plan, it's not going anywhere as long as I keep paying for it! If someone "forces" you to choose, whether it is in store or online, then you need to find an alternative, and that usually means finding someone who knows what they're doing and not their first day out of training....
Just checked today, I am back on Unlimited Data! Woo hoo!
Sent from my GT-I9300 using xda premium
The best buy system was trying to do the same for me. I had her call and verify I was keeping my unlimited data and I was. Somehow that dummy removed our family text in the process though. So I went to my buddy at att to fix that and verify my data didn't change and it said LTE unlimited data...
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Yeah they cannot force you off.... if you selected keep same plan and they changed it they need to fix it. At&t is trying really hard to get people off the unlimited data plan....I tell all the peeps I help to NEVER take it off (unless they really want to).... and that every time they speak with an att rep. to expect them to try and get them off of it..
Sent from my Nexus 7 using xda app-developers app
I got my S4 yesterday at the local AT&T store and today when I went to check my account online I saw that as of next June 15 I will be moved from the unlimited data plan to the unlimited LTE plan. This happened with no intervention from me at all.
sblevine
sblevine said:
I got my S4 yesterday at the local AT&T store and today when I went to check my account online I saw that as of next June 15 I will be moved from the unlimited data plan to the unlimited LTE plan. This happened with no intervention from me at all.
sblevine
Click to expand...
Click to collapse
Yeah just coded different in their system.... They have to change it but still the same. Plan is like gold!! Lol
Sent from my Nexus 7 using xda app-developers app
got my phone today from bestbuy 199+tax got it around to $260 :3 anyway
i was on unlimited on my SGS2 got the SGS4 said it automatically changed it to unlimted LTE. checked my account and this is what it shows
LTE Smartphone Unlimited Personal Add-On
all my other services where kept and no change in monthly payments.
How bad is the data speed throttling on LTE? I know ATT is bad for throttling unlimited data but just wondering what the speeds drop down to on LTE these days.
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