Quality control issues on original Transformer? - Eee Pad Transformer General

Looking to get a used Transformer soon. I remember reading about light leak being a problem when they first came out, but anything else I should be aware of?

Dock drain issues and dock noise issues, those and light bleed have gotten me red in the face..other than that, just wait- I should be able to tell you of a few more defects when I return what I have that is defective now for RMA..
All in all though, I am satisfied with what I have (heavily modded though)

If light bleeds bother you so much, you should get an ipad 2. Even though every freakin' ipad 2 has light bleeds like mofos, at least it's an ipad 2 and all imperfections of the ipad 2 can be forgiven. It doesn't apply to any other ips display devices, though.
You know what. I've been lurking apple forums for the last 2 years, and I can't recall so many people complaining about light bleeds like android forums. I've owned an ipad 2 before. That thing had light bleed that was 10 times worse than my current TF. I know 6 people who each got an ipad 2, and every one of them has light bleed. And yet I've never heard a single one of them complain about light bleed. The only people who cry bloody murder about light bleeds are android users.
So, please do us all a favor and get an ipad 2. I am sick and tired of this whine from people. If light bleeds bother you that much, either get an ipad 2 (which light bleeds like mofos) or go back to analogue devices.
Jesus christ...

well.....
..dock drain certainly. I had a B40 unit. RMA turn around in 2 days, so no not an issue (obviously would have been better without). It depends how "fussy" you are. I don't mean that in a negative way, some things just "niggle" people in different ways. I have some light bleed but didn't notice it until I went looking for it. Of course I have no basis of comparison on what is "bad", just what I have. The only (really minor) issue is that my unit has a "creak" on the right hand side, hard to explain but like treading on a squeaky floorboard. Anyone that has found a squeaky floorboard always rocks on it to make the sound again and so (despite my wife looking at me like I am mental when I just asked her if she does that).... I keep noticing it. Bit like looking for the light bleed when I boot it up (no I don't have OCD).

Nope. I just bought my transformer not even a week ago and everything was A-OK on it right out of the box. No light bleed or dock issues.

The dock drain problem is not related to the tablet itself is it?

goodintentions said:
If light bleeds bother you so much, you should get an ipad 2. Even though every freakin' ipad 2 has light bleeds like mofos, at least it's an ipad 2 and all imperfections of the ipad 2 can be forgiven. It doesn't apply to any other ips display devices, though.
You know what. I've been lurking apple forums for the last 2 years, and I can't recall so many people complaining about light bleeds like android forums. I've owned an ipad 2 before. That thing had light bleed that was 10 times worse than my current TF. I know 6 people who each got an ipad 2, and every one of them has light bleed. And yet I've never heard a single one of them complain about light bleed. The only people who cry bloody murder about light bleeds are android users.
So, please do us all a favor and get an ipad 2. I am sick and tired of this whine from people. If light bleeds bother you that much, either get an ipad 2 (which light bleeds like mofos) or go back to analogue devices.
Jesus christ...
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Click to collapse
Dude..WTF is your problem?? Anytime anyone has a complaint you stick your nose in and cynically suggest they get an Ipad2. I'm glad YOUR Tf is PERFECT by your standards, and do you really expect ifanbois to COMPLAIN about their sacred I-devices?? You need to go somewhere else with that bull**** we are having a conversation that doesn't involve assholes and ipads..
---------- Post added at 04:53 PM ---------- Previous post was at 04:52 PM ----------
ARAMZE said:
..dock drain certainly. I had a B40 unit. RMA turn around in 2 days, so no not an issue (obviously would have been better without). It depends how "fussy" you are. I don't mean that in a negative way, some things just "niggle" people in different ways. I have some light bleed but didn't notice it until I went looking for it. Of course I have no basis of comparison on what is "bad", just what I have. The only (really minor) issue is that my unit has a "creak" on the right hand side, hard to explain but like treading on a squeaky floorboard. Anyone that has found a squeaky floorboard always rocks on it to make the sound again and so (despite my wife looking at me like I am mental when I just asked her if she does that).... I keep noticing it. Bit like looking for the light bleed when I boot it up (no I don't have OCD).
Click to expand...
Click to collapse
I also had the creak with my BAD light bleed issue, the new tablet solved both issues. Good ones are to be found, if you aren't constantly being jeered to 'buy an ipad' from assholes who just troll the TF threads..

luna_c666 said:
Dude..WTF is your problem?? Anytime anyone has a complaint you stick your nose in and cynically suggest they get an Ipad2. I'm glad YOUR Tf is PERFECT by your standards, and do you really expect ifanbois to COMPLAIN about their sacred I-devices?? You need to go somewhere else with that bull**** we are having a conversation that doesn't involve assholes and ipads..
Click to expand...
Click to collapse
Not every time. But I do stick my nose in when I see whiners. Look, it's obvious by now that EVERY IPS display device out there has some kind of light bleed. My TF has some light bleeds as well. Ipad2 users seem to be perfectly fine with this. Back when android tablets were still using the traditional lcd display, android users were whining left and right, up and down, and probably had to go through intensive therapy about the fact that android tablets were on regular lcd while the ipad2 were on ips display. Now that we have an android tablet with an ips display, android users are now crying bloody murder over light bleeds.
So, let me put it another way. Since some android users out there can't be happy with anything, why not just buy an ipad2 and stop whining?
I honestly don't mind if people ***** about REAL problems, like gps not working right or the left side creaking. Or how about dead pixels and non-responsive touchscreen. Polaris office corrupting your precious files. You know, real honest to god problems. If you need intensive therapy over screen bleeds, just get a tablet with regular lcd. Oh wait, you need intensive therapy for that also.
Again, I've been lurking on apple forums for years. I can't recall so many apple users whining about screen bleeds. Trust me, every ipad2 out there has screen bleeds. I've seen a couple that lights up like a christmas tree around the edges. And yet, they don't seem to care. But android users...
---------- Post added at 04:56 PM ---------- Previous post was at 04:51 PM ----------
Gigamaster89 said:
The dock drain problem is not related to the tablet itself is it?
Click to expand...
Click to collapse
I don't know if anyone knows for sure. We have conflicting reports all the time. Some people reported the dock battery draining problem all the way from May. Some reported the update before the latest one fixed it. Some people reported the latest update brought it back. Some people like myself never observed it in the first place.
Can't really pin down the problem if we consistently get conflicting reports.
Added by edit.
I just opened up the 2 TF's that I have and did some lite experiments. The left side creaking problem is due to the way the bezel is designed and put together. It's due to one of the lock pieces not in alignment with each other. What I did to stop my Tf left side from creaking was align the bezel the right way before I clicked it back into place. Worked for both my TF's.

goodintentions said:
Not every time. But I do stick my nose in when I see whiners. Look, it's obvious by now that EVERY IPS display device out there has some kind of light bleed.
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Click to collapse
REALLY? Every one does? Because after I returned my first one, my second one DOESN'T. So.......yeah. Wrong again.
People, light bleed is a manufacturing defect from not attaching the plate onto the back of the screen properly/securely. It is not something you have to get used to, it is a defect and the company should have higher standards.
Don't let fools tell you that EVERY Transformer has light bleed problems. My screen looks OFF when it is on black pixels. There is no bleed. No one is whining except you btw.
Oh, and let's make sure we are all just as accepting of manufacturing defects as those tools who buy apple products like it's a religion. They don't complain, then neither should we.....BS man, get over yourself. Sounds like sour grapes to me because your light bleeds, you want to convince yourself that it's no big deal by comparing it to the ipad..it's not an ipad. And your transformer is defective. But, keep your defective transformer if you are happy with it, no one is asking you to give it up. But if people aren't as complacent with defective hardware as you, how about keep your negative comments to yourself? Not everyone has low standards and wads of cash to throw away at defective hardware and go "eh, whatever". I pay $500, I'm getting one that isn't defective. PERIOD.

luna_c666 said:
REALLY? Every one does? Because after I returned my first one, my second one DOESN'T. So.......yeah. Wrong again.
Click to expand...
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Kudos to you for finding one without a light bleed problem.
Like I said, between ipad users and TF users in my life, I have access to 12 ips devices. All of them have light bleeds. Even people at work with ipads all have light bleeds to some degree. Some are not very noticeable. Some are.
I'm not saying we should all be happy with light bleeds. But for now, technology doesn't seem to be to a point where manufacturing can produce anywhere near 100% non-light bleeded ips devices.
Keep exchanging your TF in the hopes of finding one without light bleeds if you want. I'm just saying the chances of you finding a perfect one without light bleeds are slim at best.
And as always, the one person who got the perfect device asks people why they don't have a perfect device also.

Perhaps he's an Apple associate who is pretending to be an asshole android fanboy to push people back to Apple?

http://youtu.be/K8b6uQATsX0
Light bleed not present in mine. And it's only the second one I've seen. 50% odds for me, maybe you are just unlucky (and all your friends/family/associates).
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You guys (other than goodintentions) tell me, do all TF's have light bleed issues?

luna_c666 said:
You guys (other than goodintentions) tell me, do all TF's have light bleed issues?
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Click to collapse
Mine does not have any noticeable light bleed. Mine is a B60 if it matters.

luna_c666 said:
http://youtu.be/K8b6uQATsX0
Light bleed not present in mine. And it's only the second one I've seen. 50% odds for me, maybe you are just unlucky (and all your friends/family/associates).
Compare to
You guys (other than goodintentions) tell me, do all TF's have light bleed issues?
Click to expand...
Click to collapse
Now,I agree that that's too much light bleed. Go ahead and do a survey. See how many people report of having light bleed to some degree. Like I said, I've gotten my hands on a dozen ips display devices. All have some kind of light bleed. None as bad as yours.
Kudos to you for finding one with none.
To the op, if you want to find an ips screen with no light bleed, I wish you the best of luck.

That's too much light bleed?
I was sure I was just, what was it now? Whining?

My first two were B4O and B5O respectively, both had heavy light bleed similar to the picture posted on this thread. The third and current one is a B6O straight from Asus HQ and it has NO light bleed on the entire perimeter of the screen save for a TINY non severe area on the bottom that's roughly the width of a U.S. dime and extends about 1mm from the screen border towards the center of the screen. In other words, it's non-existent. You can't notice it unless you stare at it for a while.

luna_c666 said:
That's too much light bleed?
I was sure I was just, what was it now? Whining?
Click to expand...
Click to collapse
Haha, trust me, I've seen people whine with a lot less light bleeds. I've also dealt with someone that whined he could see the capacitive sensor grid under certain lighting at a certain angle.

goodintentions said:
If light bleeds bother you so much, you should get an ipad 2. Even though every freakin' ipad 2 has light bleeds like mofos, at least it's an ipad 2 and all imperfections of the ipad 2 can be forgiven. It doesn't apply to any other ips display devices, though.
You know what. I've been lurking apple forums for the last 2 years, and I can't recall so many people complaining about light bleeds like android forums. I've owned an ipad 2 before. That thing had light bleed that was 10 times worse than my current TF. I know 6 people who each got an ipad 2, and every one of them has light bleed. And yet I've never heard a single one of them complain about light bleed. The only people who cry bloody murder about light bleeds are android users.
So, please do us all a favor and get an ipad 2. I am sick and tired of this whine from people. If light bleeds bother you that much, either get an ipad 2 (which light bleeds like mofos) or go back to analogue devices.
Jesus christ...
Click to expand...
Click to collapse
k apple users are idiots and wouldn't know what light bleed is if half their screen was washed out
Apple has crafted the ultimate customer base: mindless sheep that are happy with what is put in front of them. And they pay ridiculous amounts for it.
---------- Post added at 03:13 AM ---------- Previous post was at 03:01 AM ----------
here is a picture of my screen. ISO 100, 200, 400 in succession. obviously the lighter photos are higher ISO

I don't mean to stir the pot, but are you testing it at 100% brightness? The reason I ask is because I don't see any backlight of the LCD in your video. It appears that you're using a really low brightness level. I can definitely see a rectangular backlight when I record at 100% brightness. Even at 0 brightness I can see a faint rectangular panel. It definitely doesn't look like it's off. However, when I try to record it at 0 brightness, I can't see it on the video.
luna_c666 said:
http://youtu.be/K8b6uQATsX0
Light bleed not present in mine. And it's only the second one I've seen. 50% odds for me, maybe you are just unlucky (and all your friends/family/associates).
Compare to
You guys (other than goodintentions) tell me, do all TF's have light bleed issues?
Click to expand...
Click to collapse

Related

TF vs Thrive comparison with pics...

So I've had the chance to play with the Thrive for a day and here are my initial impressions.
Thickness:
Compared to the TF the Thrive is not that much thicker. (see pics) And although it's slightly heavier the TF the Thrive feels a lot easier to hold. I think it has to do with weight distribution of the devices. The TF feels like a lot of it's weight is towards the center where the Thrive feels like it's more evenly distributed throught the tab. Also the Thrive's corners is rounder then the TF which makes holding the Thrive on the corners a lot easier then when holding the TF in the same position.
Screen:
The Thrive has absolutely zero screen bleed. With that said it is not a IPS display, the whites on the screen looks yellowish compared to the TF and the blacks are deeper on the TF which also has better contrast. The TF display is better then the Toshiba (not by much) but you also have to deal with the light bleed that every TF has.
Build Quality:
We all know about the issues with the TF. The Thrive has the plastic backing which is quite nice to hold and there is no creaking. However there are a few issues...the cover that houses the usb, mini usb, and hdmi ports seems really flimsy and easy to snap off. Also I'm already noticing that the screen in the upper corner is lifting upwards above the plastic backing...similar to what the galaxy tab 10.1 is having. I also had the sleep of death happen to me twice already on the Thrive where on the TF I have yet to experience it. (My TF is rooted though on prime1.5)
So far I'm pretty impressed with the Thrive...it plays my music and videos easily from the usb and the sd card. I can also open up my files directly from the sd card where I had to move my files from the micro sd onto the internal for my TF to read them. However the screen popping up is bothering me...i can push it back down and it will stay for a bit but then it'll just pop right back up. As for which one is better I cannot say. They both are great and offer different options. They both have their strengths and weaknesses over one another. I can tell you that you won't be disappointed with either device.
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tq745 said:
but you also have to deal with the light bleed that every TF has.
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Click to collapse
my B50 has zero light bleed so dont generalize, the constant whiney *****ing is getting old.
Jesus your TF has some serious bleed. I have like 2 tiny spots barely noticable unless in a dim room looking at a black screen. And yes i run at full brightness.
Asus Transformer 3.1 pwnd
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I don't understand why people get so defensive about their purchases ... besides, I didn't think OP was whining.
Anyway, thanks for the review. That sucks about the screen. I was hoping the Thrive would exhibit better build quality than the TF, but I guess that's too much to ask for this first crop of HC tablets.
Bonetwizt said:
my B50 has zero light bleed so dont generalize, the constant whiney *****ing is getting old.
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Click to collapse
its so funny how people get so defensive about their products...lol. at no point was i whining. my whole review was subjective. Take it how you like...i don't give a ****. i'm just trying to help those who are on the fence about jumping ship or not.
zero light bleed? please share...because it is known that IPS tech has light bleed. even my g2x has light bleed.
dfin13 said:
I don't understand why people get so defensive about their purchases ... besides, I didn't think OP was whining.
Anyway, thanks for the review. That sucks about the screen. I was hoping the Thrive would exhibit better build quality than the TF, but I guess that's too much to ask for this first crop of HC tablets.
Click to expand...
Click to collapse
yeah the screen popping up is starting to get annoying. and the sleep of death also. yeah no matter what tab we go with there will be some issues.
To me, the Thrive looks extremely thick compared to the TF. But yeah, I've heard it's very nice to hold. Don't really like the looks of the Thrive either but that's pretty subjective. But the ports on the Thrive win me over on this one. It's such a pain to connect my dock just so I can transfer a movie off a USB device then disconnect everything to watch again... oh I'm lazy...
Also, am I the only one who thought the light bleed was a cool feature when I first got my tablet? Seriously, I had no clue it was a bad thing until I came onto these forums and heard all the complaining. I love the subtle light bleed on mine... maybe there's something wrong with me...
i still think the xformer is a better device even tho we have to deal with bleeding
Sorry to say but your views on the thickness are way off. Even your pics show that the Thrive is WAY thicker. The "Sharper" Rounded corners on the TF make for better handling as well. If they get TOO rounded it makes for a more slippery experience.
The Thrive looks stupid with the silver camera thingy though. If they would have blended that in it would have looked 100 times better. IMHO that is.
To the person that is whining about hearing about the TF light bleed.....TOUGH because it is true.
zero light bleed on my TF..maybe just me being lucky....... and the Thrive is way too thick...
tbh..the main reason that I'm keepin the TF is because its kb dock... all other factors like weight, screen are important but not a deal breaker
771 gr is too heavy
Well, for a non Ips screen the Thrive looks OK. The light bleed on the TF is awful, that would have been returned if it were mine.
Thanks to the OP for the comparison.
holy hemorrhaging batman! call an ambulance, that thing's gonna bleed to death.
tq745, thanks for a great comparison report, meter clicked
To me the Thrive seems to be built to operate in portrait mode. Look at the orientation of the control buttons, they are correct in portrait mode and sideways in landscape mode. To me it seems like a BIG phone... LOL
I don't get the hostility from members that don't have light bleed on their units, I know I would be happy not angry. I'm gonna start a poll and see actually what kind of percentage of members have light bleed...
I also have massive bleeds on my transformer, and the battery drains way to fast
JoTeC said:
tq745, thanks for a great comparison report, meter clicked
To me the Thrive seems to be built to operate in portrait mode. Look at the orientation of the control buttons, they are correct in portrait mode and sideways in landscape mode. To me it seems like a BIG phone... LOL
I don't get the hostility from members that don't have light bleed on their units, I know I would be happy not angry. I'm gonna start a poll and see actually what kind of percentage of members have light bleed...
Click to expand...
Click to collapse
I seen that the other day. It reminds me of the picture on the Internet with the guy talking on a HUGE iphone next to his face. Portrait mode looks funny to me and I hate playing this way. This where I liked the ipad because landscape gave you a little extra room but portrait was also usable. 16x9 is meh for me. I'd wish they'd stay 4:3.
Asus Transformer 3.1 pwnd
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My TF has no light bleed. I do acknowledge that some of them do, but why are people assuming that just because theirs has it that all of them do? It's an ignorant assumption and it leads people to false beliefs.
The reason people on this forum think the TF is so flawed is because a handful of members complained about the same thing then people read their complaints and rather than testing the device for themselves just "assumed" their TF had defects also. I'm willing to gamble that most of the people here complaining about light bleed don't even know what it is. I'm also willing to bet that those very same people don't even know what an IPS screen is or how it functions...
Let's stop making generalizations and stop trying to make the TF out to be a low quality/budget device because it's far from it. Get a grip.

TF300T Light Bleeding

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Not massive bleeding but it was still there so I managed to get it swapped out today thankfully! I didn't want it getting worse. Seems this was a big problem on the Prime so why havent Asus fixed it for the Pad?
I've got a little from one edge, but not ebough to bother me. Does this get worse? I assumed it would stay as is.
dsf3g said:
I've got a little from one edge, but not ebough to bother me. Does this get worse? I assumed it would stay as is.
Click to expand...
Click to collapse
I thought over time it would get worse? My replacement model has no signs of this bleeding.
Can you even see that much light bleed during normal use? I feel like as long as I'm not looking at a black screen with nothing else close to the edge I would never notice this.
TXKSSnapper said:
Can you even see that much light bleed during normal use? I feel like as long as I'm not looking at a black screen with nothing else close to the edge I would never notice this.
Click to expand...
Click to collapse
True but it was bugging me, I started to notice it on the Gallery (Black Screen) then on Boot Up.
Seems I spoke too soon as the sun is setting here and I just started to notice it again...rubbish. Is it a actually fault or just something I have to ignore and live with?
Not sure how your new one looks, but mine has slightly less bleed than your pics show. I don't notice it at all except during the boot screen, so I'm living with mine. but to each his own, I guess you'll have to decide whether or not its acceptable.
Judging by other people's reports, light bleed is normal with these tablets. The key is to find one with as little light bleed as possible. The first one I got had massive light bleed around all sides, especially in the lower right corner. I exchanged it because of a dead pixel, and my new one has light bleed, too, but it's only across the bottom edge and very minimal. I don't even notice it in the status bar (black and always at the bottom edge of the screen) at all during use, only during boot-up. So, I'm satisfied with my replacement's slight amount of light bleed based on the light bleed from the first one and the reports on this forum.
light bleed
Hi All,
I think it's normal that the Asus TF300 has light bleed,I got my new Asus yesterday and I have same issue.
Mine has a minimal amount of bleed at the bottom.
Only notice it during boot tho.
Not worth swapping and getting something worse.
Mine also has light bleed, but its not as bad as the first one i had.
I don't think i notice bleed so I'm fortunate.
Sent from my ASUS Transformer Pad TF300T using XDA
Hey guys, I just started to notice this on my new 32. I never noticed it on the 16 I had before this (but I wasnt looking for it either). After a lot of research it seems this is normal for IPS screens. Ive seen some pretty pad Ipads on you tube. Anyway Ive attached a picture of mine at its worse. This was while viewing a solid black jpg. Does this look like a bad case, or minimal? Ive already exchanged/ returned several tablets for different reasons so Im hoping not to need to again.
It's kind of hard to tell with the jpeg quality. It makes everything look kind of pixelated.
I'd say, though, that the top two corners look pretty bad. The bottom right corner isn't looking so hot either, but it's better than the same corner on my first TF300.
As for whether you should return it, does it bother you a lot? How often do you look at your screen when it's pure black like that? If you think you can ignore it, save yourself the hassle of another return. If it's going to ruin your tablet experience, return it, and try again.
I received mine two days ago, I immediately did the update and I never had any flickering issues.
Northern-Loop said:
Not massive bleeding but it was still there so I managed to get it swapped out today thankfully! I didn't want it getting worse. Seems this was a big problem on the Prime so why havent Asus fixed it for the Pad?
Click to expand...
Click to collapse
Jeepers!
That is not light bleeding, but banana bleeding. There are giant yellow swaths on the display
Seriously though, that is part of the issue with this type of tech if wanting to price for mass consumer range (for the panel volumes purchased). It gets expensive with the needed design / production specs and the substrate layer to avoid the light bleed. The tolerance in production also means some will bleed more than others. The iPad 1 had issues, but Apple were able to get better quality panels, due to economy of scale to lower cost for the better quality panels.
The Toshiba Excite appears to have even more bleed than the average 300, but the A510 has zero light bleed (reviews support this observation). Of course, most folks buying the 300 are wanting to use the keyboard, so the A510 is not an option.
Light Bleed Fix (if your brave)
Ok, Im in the middle of a fix that I have found for the light bleed. Its actually not all that hard. Im going to write up a full how to once Im done, but just wanted to let anyone know thats interested that it is absolutely fixable.
Ive been through so many tabs I lost count. Im on my 4th TF300, so needless to say frustrated. All returned or exchanged for one reason or another. This one works great, except for the light bleed. So I got brave and decided to tear into it to see what I could do. Ill get into all the details later, but Ive attached before and after pics of one of the worst light bleed spots. The first pic just shows my whole screen in all its light bleeding glory. The second shows it after I have taken it apart, and shows one of the worst spots. Which in the lower right at notification area. The 3rd shows what it looks like after I fixed it. I have about 3 more areas Im going to work on, but wanted to let you guys see its fixable. The best thing about it is that if your careful you can do this without voiding any warranty. Theres one one sticker inside that is the kind that voids warranty if broken and its not hard to avoid.
Anyway see attached pics for my progress so far.
Gam3r 4 Life said:
Ok, Im in the middle of a fix that I have found for the light bleed. Its actually not all that hard. Im going to write up a full how to once Im done, but just wanted to let anyone know thats interested that it is absolutely fixable.
Ive been through so many tabs I lost count. Im on my 4th TF300, so needless to say frustrated. All returned or exchanged for one reason or another. This one works great, except for the light bleed. So I got brave and decided to tear into it to see what I could do. Ill get into all the details later, but Ive attached before and after pics of one of the worst light bleed spots. The first pic just shows my whole screen in all its light bleeding glory. The second shows it after I have taken it apart, and shows one of the worst spots. Which in the lower right at notification area. The 3rd shows what it looks like after I fixed it. I have about 3 more areas Im going to work on, but wanted to let you guys see its fixable. The best thing about it is that if your careful you can do this without voiding any warranty. Theres one one sticker inside that is the kind that voids warranty if broken and its not hard to avoid.
Anyway see attached pics for my progress so far.
Click to expand...
Click to collapse
Let me guess you followed the thread in Prime's forum about fixing it yourself. Did you loosen the screws in the lcd? I been wanting to do this, but since I might not have the right tools I don't want to screw up the warranty. I'm going to check if the service center near my house can do this for me so it stays in warranty. I pretty much have the same light bleeds as you.
jgaf said:
Let me guess you followed the thread in Prime's forum about fixing it yourself. Did you loosen the screws in the lcd? I been wanting to do this, but since I might not have the right tools I don't want to screw up the warranty. I'm going to check if the service center near my house can do this for me so it stays in warranty. I pretty much have the same light bleeds as you.
Click to expand...
Click to collapse
Actually no I didn't know there was a thread about it already, But that's pretty much what I'm doing. If there's a thread about it already I won't bother, I was just trying to help.
Dude I didn't mean it like that, I was really looking forward to your walkthrough since it will be 300 based. I was just asking where did you get the idea? Since I've been googling around and I found that on the Prime a couple of weeks ago. Keep doing the walkthrough please, I want to see how you did it? what tools you used? how did you avoid breaking the warranty tapes? etc.
jgaf said:
Dude I didn't mean it like that, I was really looking forward to your walkthrough since it will be 300 based. I was just asking where did you get the idea? Since I've been googling around and I found that on the Prime a couple of weeks ago. Keep doing the walkthrough please, I want to see how you did it? what tools you used? how did you avoid breaking the warranty tapes? etc.
Click to expand...
Click to collapse
The idea came from a YouTube video that I watched, For transformer prime but the way he took apart was totally different. I'll keep trying and if I succeed I'll post a tutorial unfortunately I don't have a way of video taping but I can write a walk-through.

Getting a replacement S6 due to screen.

Hello!
So I just wanted to make a brief post and post a pic of my current S6 and why I'm sending it back for a replacement. I noticed today that about 1/4th or 1/5th of my screen (towards the bottom near the home button) is pinkish. It's visible mostly on white images, but now that I've seen it, I can't un-see it! I've read a few other posts here and there about screen discoloration, and I noticed that Erica Griffin touched upon it on one of her videos. I'm thinking that it has to be a hardware problem, cause I can't see how software would cause this issue. Pics below:
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Let me know what you guys think. Am I crazy and making things up in my mind, or does the screen actually have like 2 different color calibrations?! :crying:
-Matt
Nope...one of the two I bought look kinda like that. I think yours is worse actually.
I have the same problem but it's towards the left in the middle. But I have to really look for it. It seems to be worse at certain angles. My GF has a Note 4 and her whites look kinda rainbow-ish as well. So maybe it's a Samsung thing?
But like I said in another thread. I've had a 2 M8s, Nexus 5s, and Z3s side by side and none of the screens looked the same. Some looked better, some had different color temps, etc. So if you return it, there's a good possibility the next one won't look as good or have slight defects. I've seen people return phones several times until they were satisfied.
You are not crazy. I had the same problem with the S6 I preordered from tmobile but the pinkish/purplish tint was on the upper 1/3 of my screen. Yours does look worse but mine was pretty noticeable as well. It's actually most apparent on grey backgrounds with the tint section looking much darker than the non tinted part of the screen. And I agree, once you see it, you can't unsee it.
I actually looked for it right away when I got my phone because it's a fairly common problem on super amoled screens. Both the display units I look at at Best Buy had it to some extent, though not nearly as bad. I had it on both the S3 and the S4. I was pretty noticeable on the S4 but I just dealt with it. After how much I paid for the S6, I wasn't about to again.
Anyway, I got my replacement last night and am much happier with the screen. It still suffers from the uneven screen tone issue, but its far less noticeable and something I can definitely live with.
kishin14 said:
You are not crazy. I had the same problem with the S6 I preordered from tmobile but the pinkish/purplish tint was on the upper 1/3 of my screen. Yours does look worse but mine was pretty noticeable as well. It's actually most apparent on grey backgrounds with the tint section looking much darker than the non tinted part of the screen. And I agree, once you see it, you can't unsee it.
I actually looked for it right away when I got my phone because it's a fairly common problem on super amoled screens. Both the display units I look at at Best Buy had it to some extent, though not nearly as bad. I had it on both the S3 and the S4. I was pretty noticeable on the S4 but I just dealt with it. After how much I paid for the S6, I wasn't about to again.
Anyway, I got my replacement last night and am much happier with the screen. It still suffers from the uneven screen tone issue, but its far less noticeable and something I can definitely live with.
Click to expand...
Click to collapse
Hrm... how widespread is this issue. I am still on the fence about picking up the S6 and I certainly don't want one if it has uniformity issues. Maybe I'll wait for the second batch to come out before deciding.
killerz298 said:
Hrm... how widespread is this issue. I am still on the fence about picking up the S6 and I certainly don't want one if it has uniformity issues. Maybe I'll wait for the second batch to come out before deciding.
Click to expand...
Click to collapse
I wouldn't worry too much about it. T-Mobile for me is pretty decent about returns. I noticed some scratches on the heart rate monitor glass and they're shipping one out (about a week delay). Seriously, take the chance it's worth it. This phone is amaze-balls.
Roflwafflez said:
Hello!
So I just wanted to make a brief post and post a pic of my current S6 and why I'm sending it back for a replacement. I noticed today that about 1/4th or 1/5th of my screen (towards the bottom near the home button) is pinkish. It's visible mostly on white images, but now that I've seen it, I can't un-see it! I've read a few other posts here and there about screen discoloration, and I noticed that Erica Griffin touched upon it on one of her videos. I'm thinking that it has to be a hardware problem, cause I can't see how software would cause this issue. Pics below:
Let me know what you guys think. Am I crazy and making things up in my mind, or does the screen actually have like 2 different color calibrations?! :crying:
-Matt
Click to expand...
Click to collapse
I also see at least 4 dead pixels on your screen is that right?
I am starting to regreat of preordering..
Dead pixels? Already so many problems on the start of the device??? ?
marcochapita said:
Dead pixels? Already so many problems on the start of the device???
Click to expand...
Click to collapse
Well what do you expect? The device isn't even officially launched yet, what people are getting are some pre-released units. Not to mention that the phone has almost no problems, except the flash and now the dead pixels, but the latter one is something which can happen to everybody. Nobody is immune to dead pixels....
I've never owned a Samsung smartphone before, but kept reading how amazing their displays are VS iphone and LG, but there are so many threads like this one.. Don't know what to think. I hope the one I get is fine.
derWolf_ said:
Well what do you expect? The device isn't even officially launched yet, what people are getting are some pre-released units. Not to mention that the phone has almost no problems, except the flash and now the dead pixels, but the latter one is something which can happen to everybody. Nobody is immune to dead pixels....
Click to expand...
Click to collapse
This has nothing to do with preleased units. I got a retail unit that I preordered early. It's probably from the same batch that will be sent to T-Mobile stores on launch day.
This screen issue is something that affects just about all super amoled screens. I've checked out numbers galaxy phones (S4s, S5s, Notes, S6s, etc...) at verizon AT&T, best buy and nearly all suffered from this uneven screen color balance to some degree.
The thing is, in most situations the screen looked absolutely gorgeous. You really can only tell on certain backgrounds (mostly white and various shades of grey). That's why when you go to see the phone at a store with its demo on or casually play with it, you probably won't notice it. But once you get it home and have had a chance to really do things like reading a book against a white background, you'll eventually notice it. As as I've said before, once you see it, you'll always see it.
What matters is how much it'll bother you. My wife and brother-in-law didn't think it was a big deal and would not have exchanged it. My sister and few of my coworkers said they would get a replacement. I got a replacement and am happier for it.
---------- Post added at 10:20 AM ---------- Previous post was at 10:08 AM ----------
KarlDag said:
I've never owned a Samsung smartphone before, but kept reading how amazing their displays are VS iphone and LG, but there are so many threads like this one.. Don't know what to think. I hope the one I get is fine.
Click to expand...
Click to collapse
The screen is amazing. Unless you get an S6 with this screen issue that is as severe as the OPs, you display will look fantasticmost of the time. Like you, I came from a LG G2 and also own a Tab Pro 8.4, which both use LCD panels. Even though my replacement S6 still suffers from this issue a bit, I think it look much better than either of those other devices. This is really apparent on photos and videos. I did a side by side comparison of the newest 1080p Avengers trailer from youtube with the S6 and G2 and the S6 looked much better. I simply love the deep blacks and more vivid colors.
PioneerZgZ said:
I also see at least 4 dead pixels on your screen is that right?
I am starting to regreat of preordering..
Click to expand...
Click to collapse
My bad, those aren't dead pixels. Those are likely just pieces of lint or dust cause I took the pic with the S6 on my bed. My replacement unit is set to arrive today, so I'm going to take a side by side pic of both phones on a white screen again to compare the difference. Will post it up when I get it :good:.
-Matt
scratches, dead pixels, and discoloration are all on my check list for when i receive my handset
nolimit78 said:
I wouldn't worry too much about it. T-Mobile for me is pretty decent about returns. I noticed some scratches on the heart rate monitor glass and they're shipping one out (about a week delay). Seriously, take the chance it's worth it. This phone is amaze-balls.
Click to expand...
Click to collapse
Did Tmobile reship free of charge on shipping and whatever, restocking fees, or any other expenses? Or was the exchange completely free?
Well, second time wasn't a charm lol. Received the replacement unit today and it suffered from the same discoloration on the screen, this time in the upper 1/4th to 1/5th of the screen. I didn't even bother to mess around with it, just packed it right back up and went to UPS and sent it back. At this point, the only option I really have is to wait until the replacement phone is received back at the warehouse, then go into my local Tmobile and get a new device from them in person, THEN send this original phone back via UPS to the warehouse... What a pain in the ass. I'm not sure who to be more upset with, the ridiculous hoops you have to jump through with Tmobile, or the faulty screens/calibration from Samsung.
Edit: The only thing I've found that helps with the problem a little is to switch from basic to AMOLED Cinema under the display settings, but the colors look so ridiculous with this setting that I honestly don't know if I can keep it like this. In fact, I don't think changing it to AMOLED mode actually fixes the problem at all, it just distracts my eyes enough with everything else that I don't notice it as much lol.
-Matt
Roflwafflez said:
Well, second time wasn't a charm lol. Received the replacement unit today and it suffered from the same discoloration
-Matt
Click to expand...
Click to collapse
Hate to say but I did say it would be 50/50 chance. Quality control on phones nowadays is terrible.
Sent from my SM-G920T using XDA Free mobile app
Roflwafflez said:
Well, second time wasn't a charm lol. Received the replacement unit today and it suffered from the same discoloration on the screen, this time in the upper 1/4th to 1/5th of the screen. I didn't even bother to mess around with it, just packed it right back up and went to UPS and sent it back. At this point, the only option I really have is to wait until the replacement phone is received back at the warehouse, then go into my local Tmobile and get a new device from them in person, THEN send this original phone back via UPS to the warehouse... What a pain in the ass. I'm not sure who to be more upset with, the ridiculous hoops you have to jump through with Tmobile, or the faulty screens/calibration from Samsung.
Edit: The only thing I've found that helps with the problem a little is to switch from basic to AMOLED Cinema under the display settings, but the colors look so ridiculous with this setting that I honestly don't know if I can keep it like this. In fact, I don't think changing it to AMOLED mode actually fixes the problem at all, it just distracts my eyes enough with everything else that I don't notice it as much lol.
-Matt
Click to expand...
Click to collapse
I had to exchange my device 4 times due to a particle inside the glass screen. I didn't notice about the pink hue until I got to my third device and read this thread. I assume that my first two device I exchanged had the same issue.
I too would rather wait for S6 to be release in-store and hopefully one of the reps can notice the faulty display issue. I'm just getting tired of contacting customer service every time to order a new device and return the old one. My EIP is practically piling up.
I just hope that someday the media would pick up on this problem when the device is officially released.
jayr04 said:
Hate to say but I did say it would be 50/50 chance. Quality control on phones nowadays is terrible.
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Hehe yea, I figured since it was my first device I'd roll the dice and see if I got lucky; didn't happen haha. At this point, I'm just going to return my original S6 as well, have them activate a microSIM in store and throw it in my old Blackberry Z30 until both phones reach the return destination in Texas. After the refunds and everything I'll pick up another S6, in store this time. (I've learned my lesson: I'm never ordering a phone online again. It's gonna be in store or not at all from now on lol).
-Matt
Both mine and my gf's Note 4 suffered from this issue. While it was annoying it didn't seem to bad enough to warrant return/exhange. I was concerned about it on my S6 as well. The funny thing is when I first turned it on I didn't notice anything until I switched the screen to the basic mode and turned the bightness down. Whites are definitely uneven, with a warm spot. I don't think its severe enough to replace. But it does seem to be almost unavoidable. I didn't notice it on my S4 until I went back and examined it. Otherwise, the screen is beautiful. It doesn't help being OCD.
The first time I experience this was on a Nokia Icon - it was severe. Fortunately none of my other devices were to that degree.
el mono
El Mono said:
Both mine and my gf's Note 4 suffered from this issue. While it was annoying it didn't seem to bad enough to warrant return/exhange. I was concerned about it on my S6 as well. The funny thing is when I first turned it on I didn't notice anything until I switched the screen to the basic mode and turned the bightness down. Whites are definitely uneven, with a warm spot. I don't think its severe enough to replace. But it does seem to be almost unavoidable. I didn't notice it on my S4 until I went back and examined it. Otherwise, the screen is beautiful. It doesn't help being OCD.
The first time I experience this was on a Nokia Icon - it was severe. Fortunately none of my other devices were to that degree.
el mono
Click to expand...
Click to collapse
Yea, I hear ya. See my problem is 2 fold: 1) I am pretty ocd when it comes to defects in things, and 2) I've been using TFT LCD screens on multiple phones for awhile now, and this is my first time back on an AMOLED in a long time. Due to that fact, I'm guessing this issue is sticking out a lot more to me than it might others who have been using AMOLED screens for a couple generations now in succession. I can take a few problems with a phone here and there, like a scratch on the metal or whatnot, but when there's a problem with the screen of a device, you can't get away from it. Every time you use the phone, you have to see it :\.
-Matt

Marques Brownlee has spoken!

Check out MKBHD's new review of the Pixel 2 / XL. Thoughts?
Halt shipping and conduct a QC investigation...
Watched this video this morning! Can't wait for my P2XL to arrive tomorrow!
Sent from my Pixel XL using Tapatalk
As always, an honest review.
Makes me more excited for my delivery, although it is one day past my ship date and I have no confirmation.
Blue hue, won't bother me at all.
Muted colors. I believe google will provide some options with a software update at some point, but I've already seen the phone at Verizon and the colors didn't bother me at all.
Otherwise, the phone will definitely be the best I've ever had.
bkrickles said:
As always, an honest review.
Click to expand...
Click to collapse
I worry sometimes that MKBHD is too much of an android fanboy & then a review comes out like this & I don't care anymore. LOL!
Seriously, I've watched him since he was a teenager & I believe what he says.
I don't know what to think anymore. Some say this phone is a turd. Others, like MKBHD, praise it. Guess I'm glad I didn't cancel my order and I can find out for myself. Mine is on a truck for delivery - three full days ahead of schedule. So that's good. Although I'm not sure why I'm getting my 128gb black version ahead of people who ordered a full day before me, but that's Google's terrible shipping for you.
I'm going to honestly say that all this news on the Pixel 2XL feels like a smear campaign or something. I swear, I wasn't seeing as many news stories as when Samsung had phones exploding and they were refusing to let them on planes. Why is something that is largely subjective as screen preference, dotted with a few actual hardware defects being plastered everywhere on the internet. I seriously can't scroll one or two screens, in Google, Newstand, Google+, Facebook, etc without seeing something about the damn screen.
b ..bb.bbbut the screen looks funny when i try to watch a YouTube video at the lowest light setting with 1 eye holding it sideways with a strobe light going off in the background
seriously though i don't know. Google F'ed my shipping up and i went from having it yesterday to having it Thursday so id love to put this thing to the test myself but the wait continues.
Its objectively a bad screen, thats why. Honestly i don't get why people are defending the screen. Its one thing to say you acknowledge the problem but are ok with it, but to pretend this isn't an issue is crazy and if you're ok with a $850+ phone with a bad display, then thats cool, enjoy it. I've seen three pixel 2xl's in real life (the one i bought and two others coworkers bought) and the extreme blue shift is identical on all of them, this is just how the screen is. Its worse than my 2 year old 6p screen. Do i love everything else about the phone, yes, is the display a dealer breaker for me, yes, is it for everyone, no; but again that doesnt make the screen ok on a flagship top of the price range phone. I think its embarrassing to the reviewers who were ok with it, they should be universally trashing this display, cause its the worse ive ever seen on a flagship phone.
love how he explained the color issue.
He made a great review! I don't know why everyone is crying so much. This phone is amazing. I've had it for three days now and I might be lucky but I have 0 issues. The colors for me are fine and it's really smooth. I'm extremely happy with my purchase and can't wait for further development for this phone.
I like his reviews as he is seeing the device for what it is and compares it to how he uses it.. Yes his use might be different than ours but at least he is reviewing in the sense of a normal user (or at least for me he does). The whole display thing i feel is being blown way out of proportion. Its like if no one ever mentioned it would you have really noticed it? or would you have gone about your day like it never existed. For cases where it is faulty that is where warranty comes in play. so i'll be getting my phone and going through my works but most likely i will be keeping mine
jeprokz said:
Its like if no one ever mentioned it would you have really noticed it?
Click to expand...
Click to collapse
Both my wife and several coworkers pointed out the tint immediately, "why is it so blue" without any understanding of the controversy around it. I thought i had a particularly bad one, as the blue tint happens at around a 10% angle, but two other coworkers have gotten theirs and they're identical. I thought i could deal with it, but in normal use i dont look at my phone straight on its almost always at a slight angle, so the top of the phone would be blue tinted and the bottom would look fine, and scrolling with two different color temps is a weird thing, particularly peoples faces.
To be clear, all phones shift a little, my nexus 6p has a slight blue shift then rainbow at nearly flat, and my wifes S8 has a slight red shift then rainbows, but the P2XL shift is in another world, its so extreme and so fast, and actually gets better looking at extreme angles than at slight ones.
phyl0x said:
Both my wife and several coworkers pointed out the tint immediately, "why is it so blue" without any understanding of the controversy around it. I thought i had a particularly bad one, as the blue tint happens at around a 10% angle, but two other coworkers have gotten theirs and they're identical. I thought i could deal with it, but in normal use i dont look at my phone straight on its almost always at a slight angle, so the top of the phone would be blue tinted and the bottom would look fine, and scrolling with two different color temps is a weird thing, particularly peoples faces.
To be clear, all phones shift a little, my nexus 6p has a slight blue shift then rainbow at nearly flat, and my wifes S8 has a slight red shift then rainbows, but the P2XL shift is in another world, its so extreme and so fast, and actually gets better looking at extreme angles than at slight ones.
Click to expand...
Click to collapse
Thanks for the information. i do believe you on the blue tint being probably that bad. me personally i would have to use it for a week before i can decide if that will really bother me. if other see it i'm eh about it cause it's not their phone. but glad to know you noticed other people have noticed on your phone.
phyl0x said:
Its objectively a bad screen, thats why. Honestly i don't get why people are defending the screen. Its one thing to say you acknowledge the problem but are ok with it, but to pretend this isn't an issue is crazy and if you're ok with a $850+ phone with a bad display, then thats cool, enjoy it. I've seen three pixel 2xl's in real life (the one i bought and two others coworkers bought) and the extreme blue shift is identical on all of them, this is just how the screen is. Its worse than my 2 year old 6p screen. Do i love everything else about the phone, yes, is the display a dealer breaker for me, yes, is it for everyone, no; but again that doesnt make the screen ok on a flagship top of the price range phone. I think its embarrassing to the reviewers who were ok with it, they should be universally trashing this display, cause its the worse ive ever seen on a flagship phone.
Click to expand...
Click to collapse
Totally agreed with you on this. for such a high price flagship, we shouldn't be able to oversee issues like this. That's the reason I cancelled it. I'll wait a few more weeks or months if things gets better and re-order. For now, I wouldn't lie to my self and say I can live with this.
His comments on the display were interesting and it is odd that the display supports a wider color gamut but isn't using it (as evidenced by Firefox). That said, the images people typically use to compare the display are grossly oversaturated even if they are using a wider gamut. The first comparison picture he uses with the S8 has much more detail in the Pixel version because the S8 is blowing out the colors so much to produce those saturated neon greens. I'd be interested to actually see the Pixel up against another display that is using proper color saturation with a wider gamut.
Rodeojones said:
I don't know what to think anymore. Some say this phone is a turd. Others, like MKBHD, praise it. Guess I'm glad I didn't cancel my order and I can find out for myself. Mine is on a truck for delivery - three full days ahead of schedule. So that's good. Although I'm not sure why I'm getting my 128gb black version ahead of people who ordered a full day before me, but that's Google's terrible shipping for you.
Click to expand...
Click to collapse
I feel like I can live with the screen washout and blue tint at the angle. I'm a little worried about the screen burn in and clucky noises that people are reporting hopefully those are just defects from a really bad batch. I get mine tomorrow so I will definitely be keeping an eye on it. If anything is bad I return it and just get the Pixel XL.
Notable XDA Dev supercurio sheds some light on some of the claims made in Marques' review.
Keep in mind this guy made the software that Erica Griffin used to measure the display. He knows what he's talking about, more than most.
https://plus.google.com/+supercurioFrancoisSimond/posts/8feW5GMgGgt
Sent from my SM-G950U using Tapatalk
Rodeojones said:
I don't know what to think anymore. Some say this phone is a turd. Others, like MKBHD, praise it. Guess I'm glad I didn't cancel my order and I can find out for myself. Mine is on a truck for delivery - three full days ahead of schedule. So that's good. Although I'm not sure why I'm getting my 128gb black version ahead of people who ordered a full day before me, but that's Google's terrible shipping for you.
Click to expand...
Click to collapse
Go with your own review, who knows what some reviewers motives are. Hell id praise a phone if it meant they kept sending me free stuff and devices! MKBHD is honest I believe though
The blue tint is when it's at a certain angle. Now that angle may be less than most phones, but I don't know of anyone who reads their phone at an angle. He explains that in the video as well. Like he said if your "that guy/gal' then this phone isn't for you. I think when people bring stuff up that bothers them & make a big deal about it everyone is looking for it. If other reviewers had never said anything this wouldn't be as big of an issue. Just nitpicking now.

It's going back. So sad...

After four days, I'm returning my Pixel 2 XL.
It is a wonderful phone in every respect........except for one.
I just couldn't get past the screen. I had a positive attitude and hopes beyond hopes.
I tried. I really did.
No burn-in issues - that wasn't the problem (yet).
It's the blue. Blue everywhere. At an angle, off center, or looking at photographs - everything just had this blue tinge to it that I couldn't deal with. The grainyness and color fringing in the text was there, too. Not cool.
I love and trust Google and have been a diehard Android fan from the beginning, but I paid over a $1000 for this and I refuse to swallow that expensive pill, knowing these annoyances are there.
Why Google? WHY??...
I'm sure Google might send out a patch to deal with some of this, but in the meantime, I'm going back to my Nexus 6.
It's really a shame. The software experience on this phone is amazing. And the camera...oh, that camera. Simply stunning.
Well, at least I get my headphone jack back....
Maybe try a replacement. I've seen some side by side where one was blue at every turn, and another was only blue at extreme angles. Most OLED screens have this problem to some degree, though Samsung has done a great job of minimizing the effect.
The Pixel 2 XL is by far the smoothest Android phone out there and I hope they deal with the quality control issues.
Guyinlaca said:
Maybe try a replacement. I've seen some side by side where one was blue at every turn, and another was only blue at extreme angles. Most OLED screens have this problem to some degree, though Samsung has done a great job of minimizing the effect.
The Pixel 2 XL is by far the smoothest Android phone out there and I hope they deal with the quality control issues.
Click to expand...
Click to collapse
I agree. It was a wonderful Android experience. Smoothest phone I've ever used.
I'm just not in the mood to play "order, return, order return, repeat.." with a $1000 device.
If this were a $400 phone, I might have some patience for that.
I was also having some bluetooth issues, but that could have been the device I was connecting to (car).
All in all, if you can tolerate the screen, it's an amazing phone
I just boxed mine up today to return for a refund as well. I decided that I didn't want to go the RMA process at this stage. It's still too early for Google/LG to tighten up manufacturing quality and it's not worth it for me to pay $912 to maybe get a decent one. I want to see how it is in a few months or possible for holiday sales and re-buy it then but until then.. back to my 6P with its rapidly degrading battery. I should note that I returned mine for multiple reasons including the top selling point of this phone, the camera. I could not get a good pic out of that phone for the life of me and I don't know why. Also, charging was not fast at all. So couple those things with the screen issues (for me it was extreme blue tint, graininess, black smear, and overall terrible white balance/contrast tuning to the point where it was actually uncomfortable to look at the screen without night light on) and it was unfortunately the decision that had to be made. I REALLY liked everything else about the phone and know that the charging and camera must have been a true defect as a factory reset didn't resolve it. So if the screen was up to par for a $900-$1000, I'd have just RMA'd it. So sad.. I really hope Google and LG get their sh*t together on the manufacturing side to fix all the little crap with it and the major glaring issue being the screen. Either tighten up ship with the current OLED display or switch to a samsung panel for better/more consistent manufacturing. I have got to believe someone or many people are getting fired over this fiasco.
bye bro
Another one bites the dust... bummer!
jrg67 said:
I just boxed mine up today to return for a refund as well. I decided that I didn't want to go the RMA process at this stage. It's still too early for Google/LG to tighten up manufacturing quality and it's not worth it for me to pay $912 to maybe get a decent one. I want to see how it is in a few months or possible for holiday sales and re-buy it then but until then.. back to my 6P with its rapidly degrading battery. I should note that I returned mine for multiple reasons including the top selling point of this phone, the camera. I could not get a good pic out of that phone for the life of me and I don't know why. Also, charging was not fast at all. So couple those things with the screen issues (for me it was extreme blue tint, graininess, black smear, and overall terrible white balance/contrast tuning to the point where it was actually uncomfortable to look at the screen without night light on) and it was unfortunately the decision that had to be made. I REALLY liked everything else about the phone and know that the charging and camera must have been a true defect as a factory reset didn't resolve it. So if the screen was up to par for a $900-$1000, I'd have just RMA'd it. So sad.. I really hope Google and LG get their sh*t together on the manufacturing side to fix all the little crap with it and the major glaring issue being the screen. Either tighten up ship with the current OLED display or switch to a samsung panel for better/more consistent manufacturing. I have got to believe someone or many people are getting fired over this fiasco.
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Interesting
Not to talk you back into Pixel 2, but there is the fact that the OLED display is designed to display wide gamut colors and is limited in most apps to simply RGB leaving a dull palette and such.... however, Google has said they will release a fix (Saturated Colors) soon..
https://www.xda-developers.com/google-pixel-2-xl-warranty-color-mode/
Then there is this as well:
https://www.reddit.com/r/Android/comments/77gm3r/android_oreo_color_gamuts_and_pixel_2_explained/
travblue said:
Interesting
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Vague.
dethknite said:
Not to talk you back into Pixel 2, but there is the fact that the OLED display is designed to display wide gamut colors and is limited in most apps to simply RGB leaving a dull palette and such.... however, Google has said they will release a fix (Saturated Colors) soon..
https://www.xda-developers.com/google-pixel-2-xl-warranty-color-mode/
Then there is this as well:
https://www.reddit.com/r/Android/comments/77gm3r/android_oreo_color_gamuts_and_pixel_2_explained/
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Yes, I am very aware of that.
My argument is, for spending a $1000+, I shouldn't have to wait.......... for something like that to correct itself.
This is a competitive market and Google should know better.
Forgetting the lousy color gamut, overall the screen is just not up to par for a device of this caliber.
I don't expect this phone to be absolutely perfect, but this screen is just not in the same class as the rest of the phone.
As I've mentioned, the phone, the build, and the software experience is top-notch. It is such a shame that Google dropped the ball on the screen - y'know,.....the most-important part of the phone.
Perhaps in six months I'll try again. But I refuse to spend this kind of money for a product that is obviously not ready for prime-time.
flex360 said:
bye bro
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Truly hope to be back soon.
After I posted that, I read a few more posts regarding people returning their 2XLs and the responses literally surprised me. There is so much hate towards people expressing their decision to return it over obvious manufacturing issues and not wanting to deal with the RMA process. It's almost like people are personally offended like they were hand assembling the phones themselves and simply cannot understand there being defective devices out there. Not saying you are being that way by saying "bye bro" bc that is way less harsh than I read earlier but damn. This has become sort of comical that the people who are keeping their phones are defending them so vehemently and not believing others who's phones were defective. It's like basically saying we are whining about non issue mythical problems.
jrg67 said:
Truly hope to be back soon.
After I posted that, I read a few more posts regarding people returning their 2XLs and the responses literally surprised me. There is so much hate towards people expressing their decision to return it over obvious manufacturing issues and not wanting to deal with the RMA process. It's almost like people are personally offended like they were hand assembling the phones themselves and simply cannot understand there being defective devices out there. Not saying you are being that way by saying "bye bro" bc that is way less harsh than I read earlier but damn. This has become sort of comical that the people who are keeping their phones are defending them so vehemently and not believing others who's phones were defective. It's like basically saying we are whining about non issue mythical problems.
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Yup. People like that in every forum on the internet.
jrg67 said:
Vague.
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I haven't received my Pixel 2 XL yet so I'm just taking notes..... Let me know if that's still too vague for you
People that RMA their phone for either a replacement or for a return, do you have to pay for shipping or does Google give you prepaid shipping?
Got my replacement today, I also sent back because of blue. Well my new one is night and day difference. I will post pics when my wife gets home. Can easily see the difference.
i'm doing an RMA myself.. but for other reasons.. but before i divulge too much off the original topic... why is there so much variance between displays?!?! some phones start turning blue at a fairly shallow angle.. and some more at sharp angles.. that's ridiculous how varied it can be. the off-axis shift is certainly worse on my personal one vs the one i looked at before (started 20 degrees instead of 40)
and even though off-axis shift isn't really bothersome to me as much.... the GPS lock was unstable.. great when it works... really bad when not. it feels like when i first had my LG built N5.... GPS problems all over again..
GPS location shooting me over a mile away from where i am? unacceptable!!
a display issue i also did notice was how the display dealt with dark colors and blacks... with significant clipping (aka "black crush").. as well as the lag that causes the "black smear".. it is certainly below average.
with after having troubles with GPS location.. i was done.. support was contacted.. and after troubleshooting with them through various steps... they are going to send a replacement.
now, i am still invested in getting the Pixel 2 XL.. display issues or not... but GPS needs to work and that camera is another reason why i'm still going to give it another go. even looking up my manufacturing date (Oct 19th?!).. i felt it was probably not part of any early batches that might've had worse problems... but goodness... i dunno what they're gonna do... send me a refurb? even newer built? i'll see in a few days..
---------- Post added at 03:08 PM ---------- Previous post was at 03:06 PM ----------
lensgrabber said:
People that RMA their phone for either a replacement or for a return, do you have to pay for shipping or does Google give you prepaid shipping?
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They pay.. Google support emails you the shipping label and paperwork for your package.
more power to you. if you can wait until it goes on sale to buy it again and the kinks are worked out. that's awesome. i on the other hand couldn't wait. but i'm in the third batch. shipping "today" "no movement" lol. so we will see what they have done.
My personal phone is a Pixel 2 XL and work phone is a Samsung S8+ funny thing is off angle they BOTH have a blue tint to them. No doubt it is more pronounced on my pixel 2 xl but it's not detectable looking at either phone and about 5 degree rotation left or right. Using both phone's I never see the tint 99%+ of the time. I guess it's being reported there is a random element in the degree of blue you get when at an angle but really mine isn't that much worse than my S8+ to a point where its not something that even occurs to me unless I am perusing a forum like this etc..
My pixel XL is going right back... In my pocket because it's ****ing dope
SquallLHeart said:
i'm doing an RMA myself.. but for other reasons.. but before i divulge too much off the original topic... why is there so much variance between displays?!?! some phones start turning blue at a fairly shallow angle.. and some more at sharp angles.. that's ridiculous how varied it can be. the off-axis shift is certainly worse on my personal one vs the one i looked at before (started 20 degrees instead of 40)
and even though off-axis shift isn't really bothersome to me as much.... the GPS lock was unstable.. great when it works... really bad when not. it feels like when i first had my LG built N5.... GPS problems all over again..
GPS location shooting me over a mile away from where i am? unacceptable!!
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Can't speak to the GPS issues. I had some Bluetooth issues, but like I said, it may not have been the phone.
As far as the display - it wasn't "bad" per se - I've seen worse. My complaint was it isn't good enough - especially on a $1000 device.
To reinforce my point, if you put my Pixel 2 XL side-by-side against my 3-year old+ Nexus 6, the difference is mind-blowing. Motorola hit it out of the ballpark with this display. That was what really did it for me.
And for the record, my Nexus 6 also has an OLED screen. Still no burn-in that I can see and that sucker is on, all the time.

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