Database Users

Light blobs on black screen

Anyone else notice lighter blobs on their screen when a black app is loaded?
Try the night clock and tell me if you see any.
I use my phone as a clock at night and I just got this today and wow is it noticeable.
Sent from my GT-I9100M using Tapatalk

groaner said:
Anyone else notice lighter blobs on their screen when a black app is loaded?
Try the night clock and tell me if you see any.
I use my phone as a click at night and I just got this today and wow is it noticeable.
Sent from my GT-I9100M using Tapatalk
Click to expand...
Click to collapse
I also had that issue on my first unit, I had it replaced.
A quite bellow summarizes all the screen issues on the S2.
BarryH_GEG said:
There's really two separate issues that sometimes overlap:
1) The left side banding which appears along with a yellow tint either under certain conditions or, to some, in everyday use. This would seem to be a design issue as, to date, it shows up on every single phone produced.
2) Screen QC issues which include: 1) suction cup circles from production, 2) fingerprints on the inside of the display, 3) dead pixels, 4) vertical or horizontal lines, 5) ghosting, 6) white or black blotches, and 7) wide swings in color temperature.
There's no doubt the QC issues are probably vexing to Samsung. Based on the sheer quantity of displays they need to produce to satisfy demand they're either intentionally allowing displays to go out that shouldn't or are finding out from customers that bad displays got passed QC. Considering the large number of phones sold it's hard to guess the bad:good ratio but it would appear its larger than appropriate. And it doesn't appear to be getting better as newer builds seem to have the same issues as early builds. So banding may be forever but swapping phones may definitely help with the other issues.
I do think that adding the QC issues on top of the banding issue does compound it on some phones. That could certainly explain why some of us are happy and others aren't. There's still a lot of subjectivity at play so it will always be hard to say if what's acceptable to some is unacceptable to others. But with all the phones sold, you'd still think if more than a few percent had serious screen issues there would be a bigger audience for this thread and the issue(s) would have become more prominent on its own. I'd like to think things will get better but production demands may continue to allow QC issues to occur at higher than normal rates. Something that's frustrating for everyone - including Samsung.
Someone said something about the technology being flawed. Here's two links to stories where Apple was/is trying to get SAMOLED for their products. To me, it just helps reinforce that the benefits (color, contrast, viewing angles) still outweigh the downsides (screen life, burn in, inconsistency). And I'm sure Apple's engineers fully reviewed both the upside and downside before considering SAMOLED so it's still kind of a vote of confidence in the technology.
http://www.intomobile.com/2010/05/2...y-for-iphone-hd-4g-due-to-supply-constraints/
http://www.electronista.com/articles/11/05/26/we.rebuff.rumor.of.amoled.ipad.3.in.2011/
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Thanks!
I'll have to get back there to have it replaced.
Sent from my GT-I9100M using Tapatalk

I've had it replaced 3 times now, I'm on my 4th unit. I can exchange one more time before I have to send it out for repairs.
I'll wait for them to get a new shipment in with different serial numbers (all the ones i've had start with the same 4 digits) and hope i get clean ones.
I called Samsung and the rep i spoke to told me that they have not heard of this issue.
Well they have 3 units in their back room with this issue so they will see it.
I think I will have to take a long-exposure photo to show them what the issue is.
Fingers crossed the next shipment is clear.

groaner said:
I've had it replaced 3 times now, I'm on my 4th unit. I can exchange one more time before I have to send it out for repairs.
I'll wait for them to get a new shipment in with different serial numbers (all the ones i've had start with the same 4 digits) and hope i get clean ones.
I called Samsung and the rep i spoke to told me that they have not heard of this issue.
Well they have 3 units in their back room with this issue so they will see it.
I think I will have to take a long-exposure photo to show them what the issue is.
Fingers crossed the next shipment is clear.
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Click to collapse
I've seen this isseu quite often when I had my phone exchanged mainly for a different screen defect, just be warned though since you had so many exchanges some people here might not actually believe that you went through 4 phones because 6Million phones sold and all that jazz.
Good idea that you decided to wait for another shipping, maybe you can even get a refund and just buy from another store that has good stocks?

I don't care what other believe or not. If they want to see my receipt plus the 2 exchange receipts I have here in this bag beside me I'll send them a picture.
Regardless, I must be one of the few people who have this screen problem AND use the phone as a night clock.
I am posting this for information to anyone who also has experienced or may wonder if their phone also has this issue.
If you dont have it, GREAT! I wish I had your phone.
(ps, this isnt a rant, just want this to be over)

I have zero issues with my screen; no ghosting, yellow/pink tint, light bolbs etc.
but no one believes me

groaner said:
I don't care what other believe or not. If they want to see my receipt plus the 2 exchange receipts I have here in this bag beside me I'll send them a picture.
Regardless, I must be one of the few people who have this screen problem AND use the phone as a night clock.
I am posting this for information to anyone who also has experienced or may wonder if their phone also has this issue.
If you dont have it, GREAT! I wish I had your phone.
(ps, this isnt a rant, just want this to be over)
Click to expand...
Click to collapse
Someone else in Canada (Toronto) went through five phones because of tinting issues with the display. He too exchanged them back-to-back from the same store. If you've been going to the same store, and there was a run of bad displays, all the phones built in sequence could be effected. Can't you go to a different store and exchange it there?

Have the same problem, its like blobs/smudges that are lighter black/greyish. Not an even black color.
Its best noticeable in a dark room without any other light, not even the light of the touch buttons or top bar active (so your eyes are adjusted to seeing in the dark). Using this image I can see it clearly. Auto adjust screen power doesn't influence it.

I think we all may have blobs to varying degrees. The other day I looked at my screen in bright sunlight with polarized sunglasses on. It made the screen look black but you could clearly see random beige blotches all over it. In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.

Nivekius said:
Have the same problem, its like blobs/smudges that are lighter black/greyish. Not an even black color.
Its best noticeable in a dark room without any other light, not even the light of the touch buttons or top bar active (so your eyes are adjusted to seeing in the dark). Using this image I can see it clearly. Auto adjust screen power doesn't influence it.
Click to expand...
Click to collapse
You got it too!
Well, i'm glad I'm not alone sorry that you have it too.
Hopefully I will get a call from the store when the new shipment comes in and the issue will go away.
I tried going to another store and was told DOA's could not be exchanged at other stores that they had to go back to the store it was purchased at.
It is likely that all phones at Bell at all the stores at the same time may well come from the same batch.
I can wait over the weekend. I bought it on the 1st so still have most of my 30 day period to do the exchange. after that its repairs only. trying to avoid that.
I tried to get back the first one I had as it didn't have it as bad as all the subsequent ones I've had. Once a phone is marked DOA it can not be resold until it has been reconditioned and put back through the system. Understandable.

BarryH_GEG said:
I think we all may have blobs to varying degrees. The other day I looked at my screen in bright sunlight with polarized sunglasses on. It made the screen look black but you could clearly see random beige blotches all over it. In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Click to expand...
Click to collapse
I agree and I can accept some imperfections but I'd like to get as close to "perfect" as I can seeing that I had it in the beginning (WHY didnt I keep the first one?!)
Oh well, I'll take what I get with the new shipment and be happy with it,unless there is functional issues, then I'll be

BarryH_GEG said:
In normal use I think my screen is as close to perfect as there is and when looking at a black background in the dark I don't see blobs or blotches. The "O" in AMOLED stands for organic which means alive. Maybe what we're seeing is a by product of the technology.
Click to expand...
Click to collapse
Well good you don't see any blobs or perhaps you are suffering from a certain degree of Nyctalopia. Sometimes a disorder is not bad, see no evil ... Nonetheless the O in AMOLED doesn't stand for alive, just for a chemical compound containing molecules with carbon.
I must add that two Galaxy S (i9000) models I have looked at don't have this issue, at all. The screens are fully and equally the same black tint/shade. Taking a picture to capture the problem has proven to be somewhat difficult, but this old camera probably isn't really anything to write home about these days.

Nivekius said:
Well good you don't see any blobs or perhaps you are suffering from a certain degree of Nyctalopia. Sometimes a disorder is not bad, see no evil
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Click to collapse
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life. If I had problems with my phone I'd have no problem sharing them. I've posted tons of pics of my phone in the dark, in the light, on grey, showing apps, and at every brightness level between 0% and 100%. I'm not going to apologize because I have a decent screen. Though I do sympathize with those that aren't satisfied for whatever the reason.

BarryH_GEG said:
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life. If I had problems with my phone I'd have no problem sharing them. I've posted tons of pics of my phone in the dark, in the light, on grey, showing apps, and at every brightness level between 0% and 100%. I'm not going to apologize because I have a decent screen. Though I do sympathize with those that aren't satisfied for whatever the reason.
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I dream of having a phone like yours.
I'm glad that all i have are these splotches on the screen in the darkness. it is not viewable at any other time and all other functions of the phone are perfect.
I can live with the splotches if i have to but would prefer to not. I'll exchange one more time and leave it.

groaner said:
I dream of having a phone like yours.
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Click to collapse
I'm sure I'm not special. If you look at the low level of participation in the display threads either people have low standards or the majority of phones are like mine. Even within the display threads, 50% of the posts are by the same dozen or so people. In the other Canadian display thread a bunch of people from Toronto posted they had no problems. So keep spinning the wheel, you're bound to get lucky.

BarryH_GEG said:
OCD is also a recognized disorder in which the pursuit of perfection overtakes one's life.
Click to expand...
Click to collapse
Obsessive–compulsive disorder is not how you describe it, perfectionism is. Some more of this perfectionism for a company like Samsung would not be bad at all.
It was not meant to be taken seriously anyway (hence the smiley). Albeit a joke, people whom suffer from night blindness will of course not see this particular issue though.
While I believe I did not post in the other display problem threads. I do have yellow tint and pink/blueish shade from all angles except from front. Which of course doesn't make it sound like a decent and proper SAMOLED+ display at all. Since I have a Galaxy S that doesn't exhibit these problems, it of course makes me a little disappointed.

Nivekius said:
Obsessive–compulsive disorder is not how you describe it, perfectionism is. Some more of this perfectionism for a company like Samsung would not be bad at all.
It was not meant to be taken seriously anyway (hence the smiley). Albeit a joke, people whom suffer from night blindness will of course not see this particular issue though.
While I believe I did not post in the other display problem threads. I do have yellow tint and pink/blueish shade from all angles except from front. Which of course doesn't make it sound like a decent and proper SAMOLED+ display at all. Since I have a Galaxy S that doesn't exhibit these problems, it of course makes me a little disappointed.
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I wasn't attacking you, just having a little fun trading disorders. I actually considered myself anal retentive until I started participating in this forum. ;-)
Sent from my GT-I9100 using XDA Premium App

The anal stage, hmm no let's just leave Freud there. He doesn't have blops on his screen anyway.
I can not exchange my phone, probably because it was included for "free" with a Vodafone plan, even though I just have it a couple of days. The shop implied I could sent it in for repair but I am reluctant to do that for various reasons.

bruflot said:
I have zero issues with my screen; no ghosting, yellow/pink tint, light bolbs etc.
but no one believes me
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Click to collapse
Not all phones are affected with the same assortment of issues but I find it hard to believe that your phone does not have any ghosting, its an limitation on the SAMOLED+, Im not saying your lying but I dont believe that claim either. For the yellow banding on the left side user to user and phone to phone subjective.
Nivekius said:
I must add that two Galaxy S (i9000) models I have looked at don't have this issue, at all. The screens are fully and equally the same black tint/shade. Taking a picture to capture the problem has proven to be somewhat difficult, but this old camera probably isn't really anything to write home about these days.
Click to expand...
Click to collapse
One of my thoughts also point to that a lot of S2 owners are first time users of SAMOLED screens, hence they dont know what to expect or have an entire low level of expectations. The S2 is my 3rd phone with a SAMOLED based technology and pretty much the expectation should be higher than the first generation SAMOLED right?
But all people say that these defects are expected are we are the minority as millions and millions of phones getting sold but theres no "internet media coverage" about it and they start bringing in other phones as a comparison when the only comparison needed is the previous generation SAMOLED.
I was initially very disappointed on this until I had my phone exchanged (Had to sort out over a dozen phones) and also XXKGx firmware alleviated the yellow banding, right now Im happy with what I got but I can be happier if the quality on the SAMOLED+ surpassed the first generation, The regular SAMOLED is superior in every way even if it was pentile. I just gotta hope for the best when the SGS3 and SAMOLED HD comes out.
Nivekius said:
The anal stage, hmm no let's just leave Freud there. He doesn't have blops on his screen anyway.
I can not exchange my phone, probably because it was included for "free" with a Vodafone plan, even though I just have it a couple of days. The shop implied I could sent it in for repair but I am reluctant to do that for various reasons.
Click to expand...
Click to collapse
This could also be a possible reason why Samsung has never said anything about the display issues on the S2, a lot of shops are refusing exchanges and sending customers to the service center and have repairs instead, probably Samsung has informed its retail channel that they will be replacing deadpixels only anything should be dealt with by the retailer.. well just a conspiracy theory =)

UPDATE(14-07) GsmArena publishes the Galaxy Note's screen issues. Check it out!

Hi,
I wont say I'm new to XDA as I've been following XDA since the Windows Mobile 6.5 days. I was even a member of xda then but unfortunately forgot my account details when I switched to using a Nokia N900 for a year or so. I moved on to the Galaxy SII last year and have been following XDA again since then. I finally sold my SGS II and bought the Galaxy Note last week. And this device has finally brought the need to join again. I never tried playing videos initially, but in a few days I played some videos which were randomly scattered in my sd card and I discovered that every video looks sick on my phone. There were black and purplish pixellation on almost all the dark scenes (even HD videos and FullHD videos, even the ones taken by the phone's camera) and upon googling it, I came to know in detail about this issue. I went through every thread in this forum related to this issue and even found supercurio's abandoned thread. Exchanging phones here in India is a painful experience. Samsung gives a 4day exchange policy which is a headache and after reading through the threads, I realised that there is no point fighting for a replacement or changing the screen as I may end up getting another issue while this issue would still persist to some degree. Since this black clipping problem is going on since release without any solution as of now, I posted the issue to GSMArena along with links to the threads here stating the issue. I never expected them to publish it but check out GsmArena today.
www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php
Now lets hope for an explanation from Samsung with a fix. I hope this is a good start from my side.
UPDATE (July14th) : Guess we are making some progress. Check this out.
http://www.phonesreview.co.uk/2012/07/13/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.knowyourmobile.in/news/1482177/now_samsung_galaxy_note_faces_display_issues.html
http://www.phonesreview.com/review/samsung-galaxy-note-display-problem-could-be-kernel-glitch/
http://www.mobgaze.com/news/mobile-phone-news-samsung-galaxy-note-5-3-display-issues
http://american-reviews.blogspot.in/2012/07/samsung-galaxy-note-plagued-by-display.html
http://jtplanet.com/samsung-galaxy-note-display-issues/
http://www.mobilebloom.com/display-issues-plaguing-the-samsung-galaxy-note/2216782/

Welcome to XDA.
http://www.gsmarena.com/samsung_galaxy_note_plagued_by_display_issues-news-4513.php

Thanks for reporting it to gsmarena. Glad they did not ignore it.. and welcome.. back! to XDA!

satishp said:
Now lets hope for an explanation from Samsung with a fix.
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Click to collapse
You'll get your explanation and fix in no time at all, I'm sure.
When it comes to delivering those, Samsung is as fast as a quadriplegic snail.:silly:

They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny

numbnutsuk said:
They are working on the fix to the black clipping and the Emmc bug!
Galaxy note 2
not sent from an I phone....cos I'm not a fanny
Click to expand...
Click to collapse
Have they specifically stated that there won't be any clipping anywhere? Link please.
Sent from my GT-N7000 using Tapatalk 2

Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app

+1

Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.

I got my gnote 3 days ago I'm on Cm9 and don't have that but my screen sometimes goes from perfect to intermitent yellowish back to perfect again.. Don't know if this its a known issue or a Cm9 kernel issue
Sent from my GT-N7000 using xda premium

satishp said:
Its not that I expect anything from Samsung, but atleast they have to givevan explanation now as this is in the media. I just bought the note a week ago and everything is perfect. No spots, no tints, no hues, nothing. Everything looks flawless untill I apply a dark wallpaper or play any video. And thats when you realise how disgusting it looks. Even HD videos. Everybody knows that the Note isnt cheap and here in India, nothing is easy. It takes a month or more to recieve a product after warranty. The service team is so bothered about fixing your device as it comes back scratched and scuffed and with other new issues. Replacement period here is 4days and going through that itself is a pain. I still remember waiting for my GSII replacement for almost 9hrs trying to explain to the blind engineers about the Yellow tint which was obvious on the left side of the display. Showed them all the threads online regarding this widespread issue, as it was a 'one of a kind' issue for them. After finally waiting for hours, they finally gave me a DOA with 'screen fade' as the issue. And when my next GSII exhibited the same issues and I went back for replacement the same day, they refused to replace it telling they can only process a DOA for a customer once. They called the Head office here and the retarded 'engineer' said that he couldnt see any tints while he clearly accepted that there is a slight yellow tint on the left side at my face. Finally after talking to Samsung Head office here and after a lot of arguements and hours of waiting, they finally gave me a second DOA. And guess what, the third one was just marginanally better or so I felt but the tint was staring at you on the face. But I gave up and decided to live with it due to the experience I went through. Luckily a kernel update later seemed to fix or hide the issue. Hence, I dont prefer going for warranty or fighting for replacement (which is almost impossible now as its been a week or more) over an issue which may still persist or another new random issue. So for the money I paid, atleast I deserve an explanation from Samsung before I decide what to do. Thats what made me report this to Gsmarena. I wonder why people here just decided to live with it when the issue was stabbing you at the face without a solution and its been almost a year.
Click to expand...
Click to collapse
I have been living with it, but only due to the reasons you habe given, I am on my third Note, all have had the black crush, I called samsung only to be told that they do not know of yhe proble (thats a lie) and that I need to send my third brand new device in fir repair, I told em to stick it. I am just so fed up with hitting my head against a brick wall that I have pretty much given up on this ever being fixed.

Thank you for letting GSM arena know. I don't think anyone should have to live with a defective product especially if it costs an arm and a tooth. Outside of the US, people pay full price for these things and that's why companies like Samsung need to take it seriously. I don't care if the number of defective units is small, the fact that it exists means that Samsung has f****d up and needs to come out with a fix. AND if they can't rectify it via software, then recall the damn things. Owners of defective units or even just sympathizers should be posting like crazy over at GSMARENA and other news channels if we really want Samsung to take action.

numbnutsuk said:
Samsung are not going to fix anything for the note 1. Be it black clipping or the brick bug..
That will cost them.
Instead they will fix it with the note 2 and make us pay fot it.
Simple business
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
I agree with you that chances are few that a fix may come out, but we deserve an explanation for the kind of money we paid and a solution whatever be it. As far as I've seen, most phones here in India are affected. Atleast every phone I've seen and judging by the comments in the original threads, a lot more. Hence, this isnt an isolated case at all. And when every phone in the vicinity experiences it, it becomes very difficult to get a warranty here in India as Samsung immediately blasts out that it is a feature rather than a defect.

Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect

Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.

satishp said:
Using applications such as a screen filter or Screen Adjuster is pointless as it reduces the contrast and makes the blacks grayer to hide the issue. And for the resulting contrast, it would have been better going for an LCD panel rather than calling it an AMOLED. My GS2 never had any problems playing dark scenes and blacks were pitch black. But the note's screen isnt even true black in the dark. But then most AMOLEDs still look dark gray in darkness but atleast every other AMOLED based device I've seen has played back videos and images well and blacks were jet black in real life situations and I've never noticed black crush or clipping on any other phone. On my Note, the black and purplish pixellation is visible in a well lit room. So its really unpleasant to watch any video or look at any dark image. But the whites and other colours are perfect and browsing is a treat. Thats what makes me feel this isnt a screen or hardware defect
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I tend to agree with you. I cant remember having problems with stills, just video. I'll not go through the whole rigmarole of the various tests, but suffice to say that I feel confident that I managed to isolate this to software.
satishp said:
Could everyone who feel their Notes are affected by the black crush/clipping, please leave comments on the gsmarena article. Samsung should know the severity of the issue from the number of comments on that article. Only then will they respond to the situation. In the meanwhile, I'm mailing other reputed tech blogs to bring this issue to light. Lets wait and hope for the best.
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Click to collapse
I've posted on the comments @gsmarena and dropped in my penny worth about the eMMc issues. My thanks to you for making this effort and getting it a wider attention. Please let us know of the other blog/web sites when you get their attention.
Cheers

Its been almost 24hrs since the article came up on gsmarena and we havent heard from Samsung yet.

..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye

ermeda said:
..and I'm afraid we we'll not hear them.
As far as I know Sammy is well aware about this issue, there is a post that also cover this issue (from Supercurio) but now it has been closed.
Unfortunately Sammy prefer to release new device and not to investigate in faulty one....sad rules of businness.
Bye
Click to expand...
Click to collapse
Persistent, focused pressure.
But yes, the big corp does work that way, until public pressure hurts the corporate image.
Persistent, focused pressure.

Because there is a very simple fix to it...

Users with defective screens (pink/uneven color temps), what model do you have?

I'm on my 4th phone, and this one is by far the worst. I busted out my Galaxy S4 to compare, and it's night and day difference. The S4 (also super amoled) is completely uniform color temp, and has almost zero color shift when you tilt the phone. Every 6P I've had has some type of pink to blue color gradient, and shifts to blue when I tilt it just a tiny bit forward (like everytime I'm reaching for the notification tray). I'm starting to think people with "zero issues" are either smoking the hype pipe, or having a completely different experience. All 4 of my phones are 64GB Graphite, with build dates of 10/25 or 10/27. It seemed there were a disproportionate number of 64GB Graphites reporting these issues. I'm thinking I keep getting phones from the same crappy batch(es). I'm wondering if there is any correlation between the color/size variants and these defects.
I'm considering returning the phone for good and either reordering in a month or two, or getting a 5x to hold me over until next years Nexus. I got Nexus Protect and the whole shebang with the 6P because I was planning on keeping it 2+ years.

2x bad 64gb graphites for me. 3rd one seems to be better, but not perfect. I'm not sure if I'll RMA it or not. Like you said it seems like every screen has issues and it's just a matter of how bad it is. The 3rd one isn't too bad at least.

Frost 128gb, no problem at all except for the random reboot.

warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
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Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.

warplane95 said:
Frost 128gb, no problem at all except for the random reboot.
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Mine had the freeze and reboot issues. Did it 7 times in the span of 5 days. Put it on safe mode and still rebooted. Factory reset the device and clean install of apps and rebooted once. After that one random freeze, the device hasn't had one in 48 hrs and counting but still rma'd for a new device to make myself feel more at ease knowing that there is no internal hardware issues.
Sent from my Nexus 6P using Tapatalk

Not had any reboots at all but my 3 phones had increasingly worse displays. Alu 64gb, manufacturrd 18/10, 28/10,28/10. The original 18/10 was the best of them all but still not good with pink hue on the left side of the screen.
Sent from my Nexus 6P using Tapatalk

subhani said:
Frost 64GB and same as you, no defects but I need to check if I got a random reboot while asleep as it asked me for the secure boot password when I unlocked it this morning. Strangely, once I did this, the phone appeared to have been exactly where I'd left it, instead of going through the usual boot up process of loading home screens, widgets etc.
I do wish to clarify that I do find this device to shift colors ever so slightly when not looking straight on. It is nothing major and I put it down to Google/Huawei not sourcing a good panel. It is the obvious shift expected from lower end panels due to changes in viewing angles. I do not classify that as a defect. I will post pictures of this in another thread in General.
At the most extreme near 180 angle, I can see some green rainbow effect. I don't know if this is due to my cheap screen protector or it has something to do with the Gorilla Glass treatment on the panel. It really is a non issue for me. I NEVER noticed ANY of this until I came along the forums and read people complaining about defects, making me go LOOK for them on mine. This doesn't mean others aren't suffering from defects.
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I also have the color shifting, but this is probably caused by the tempered glass screen protector. anyway, I always look a the device with an angle of 90 degree.

Thanks mods for cleaning up the hate speech. It amazes me people think we should be grateful and accept any crap Google ships. The way QA works, it's not an issue unless the customers make it an issue. If Google can save money and use grade B panels, and their customers don't seem to mind, then next year they might use grade C panels.
This is what my 6P looks like on the google homepage at normal brightness levels: https://goo.gl/photos/z77YPDta247Jh3Zt5
Last I checked, there is no gradient on the google homepage that goes from pink to green. And if you're curious, here is what that looks like next to a Nexus 5X: https://goo.gl/photos/3huN7dPbeBKqrodf7
Every one of my 6Ps has a color gradient when looking directly at the screen. That's not taking into account the crazy rainbow effect when you tilt the display just a few degrees any direction. I had multiple Galaxy S4s, which also have a samsung amoled screen, and they are all completely uniform and have close to zero color shift at normal viewing angles.
So to everyone that thinks we are just picky @#[email protected], in all my years and hundreds of consumer electronic devices I've owned, I've only ever RMAed two other devices: a plasma TV that buzzed like a bumblebee, and an og PSP that had dead pixels and completely outrageous back light bleed.

Marques Brownlee has spoken!

Check out MKBHD's new review of the Pixel 2 / XL. Thoughts?

Halt shipping and conduct a QC investigation...

Watched this video this morning! Can't wait for my P2XL to arrive tomorrow!
Sent from my Pixel XL using Tapatalk

As always, an honest review.
Makes me more excited for my delivery, although it is one day past my ship date and I have no confirmation.
Blue hue, won't bother me at all.
Muted colors. I believe google will provide some options with a software update at some point, but I've already seen the phone at Verizon and the colors didn't bother me at all.
Otherwise, the phone will definitely be the best I've ever had.

bkrickles said:
As always, an honest review.
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I worry sometimes that MKBHD is too much of an android fanboy & then a review comes out like this & I don't care anymore. LOL!
Seriously, I've watched him since he was a teenager & I believe what he says.

I don't know what to think anymore. Some say this phone is a turd. Others, like MKBHD, praise it. Guess I'm glad I didn't cancel my order and I can find out for myself. Mine is on a truck for delivery - three full days ahead of schedule. So that's good. Although I'm not sure why I'm getting my 128gb black version ahead of people who ordered a full day before me, but that's Google's terrible shipping for you.

I'm going to honestly say that all this news on the Pixel 2XL feels like a smear campaign or something. I swear, I wasn't seeing as many news stories as when Samsung had phones exploding and they were refusing to let them on planes. Why is something that is largely subjective as screen preference, dotted with a few actual hardware defects being plastered everywhere on the internet. I seriously can't scroll one or two screens, in Google, Newstand, Google+, Facebook, etc without seeing something about the damn screen.

b ..bb.bbbut the screen looks funny when i try to watch a YouTube video at the lowest light setting with 1 eye holding it sideways with a strobe light going off in the background
seriously though i don't know. Google F'ed my shipping up and i went from having it yesterday to having it Thursday so id love to put this thing to the test myself but the wait continues.

Its objectively a bad screen, thats why. Honestly i don't get why people are defending the screen. Its one thing to say you acknowledge the problem but are ok with it, but to pretend this isn't an issue is crazy and if you're ok with a $850+ phone with a bad display, then thats cool, enjoy it. I've seen three pixel 2xl's in real life (the one i bought and two others coworkers bought) and the extreme blue shift is identical on all of them, this is just how the screen is. Its worse than my 2 year old 6p screen. Do i love everything else about the phone, yes, is the display a dealer breaker for me, yes, is it for everyone, no; but again that doesnt make the screen ok on a flagship top of the price range phone. I think its embarrassing to the reviewers who were ok with it, they should be universally trashing this display, cause its the worse ive ever seen on a flagship phone.

love how he explained the color issue.

He made a great review! I don't know why everyone is crying so much. This phone is amazing. I've had it for three days now and I might be lucky but I have 0 issues. The colors for me are fine and it's really smooth. I'm extremely happy with my purchase and can't wait for further development for this phone.

I like his reviews as he is seeing the device for what it is and compares it to how he uses it.. Yes his use might be different than ours but at least he is reviewing in the sense of a normal user (or at least for me he does). The whole display thing i feel is being blown way out of proportion. Its like if no one ever mentioned it would you have really noticed it? or would you have gone about your day like it never existed. For cases where it is faulty that is where warranty comes in play. so i'll be getting my phone and going through my works but most likely i will be keeping mine

jeprokz said:
Its like if no one ever mentioned it would you have really noticed it?
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Both my wife and several coworkers pointed out the tint immediately, "why is it so blue" without any understanding of the controversy around it. I thought i had a particularly bad one, as the blue tint happens at around a 10% angle, but two other coworkers have gotten theirs and they're identical. I thought i could deal with it, but in normal use i dont look at my phone straight on its almost always at a slight angle, so the top of the phone would be blue tinted and the bottom would look fine, and scrolling with two different color temps is a weird thing, particularly peoples faces.
To be clear, all phones shift a little, my nexus 6p has a slight blue shift then rainbow at nearly flat, and my wifes S8 has a slight red shift then rainbows, but the P2XL shift is in another world, its so extreme and so fast, and actually gets better looking at extreme angles than at slight ones.

phyl0x said:
Both my wife and several coworkers pointed out the tint immediately, "why is it so blue" without any understanding of the controversy around it. I thought i had a particularly bad one, as the blue tint happens at around a 10% angle, but two other coworkers have gotten theirs and they're identical. I thought i could deal with it, but in normal use i dont look at my phone straight on its almost always at a slight angle, so the top of the phone would be blue tinted and the bottom would look fine, and scrolling with two different color temps is a weird thing, particularly peoples faces.
To be clear, all phones shift a little, my nexus 6p has a slight blue shift then rainbow at nearly flat, and my wifes S8 has a slight red shift then rainbows, but the P2XL shift is in another world, its so extreme and so fast, and actually gets better looking at extreme angles than at slight ones.
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Thanks for the information. i do believe you on the blue tint being probably that bad. me personally i would have to use it for a week before i can decide if that will really bother me. if other see it i'm eh about it cause it's not their phone. but glad to know you noticed other people have noticed on your phone.

phyl0x said:
Its objectively a bad screen, thats why. Honestly i don't get why people are defending the screen. Its one thing to say you acknowledge the problem but are ok with it, but to pretend this isn't an issue is crazy and if you're ok with a $850+ phone with a bad display, then thats cool, enjoy it. I've seen three pixel 2xl's in real life (the one i bought and two others coworkers bought) and the extreme blue shift is identical on all of them, this is just how the screen is. Its worse than my 2 year old 6p screen. Do i love everything else about the phone, yes, is the display a dealer breaker for me, yes, is it for everyone, no; but again that doesnt make the screen ok on a flagship top of the price range phone. I think its embarrassing to the reviewers who were ok with it, they should be universally trashing this display, cause its the worse ive ever seen on a flagship phone.
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Totally agreed with you on this. for such a high price flagship, we shouldn't be able to oversee issues like this. That's the reason I cancelled it. I'll wait a few more weeks or months if things gets better and re-order. For now, I wouldn't lie to my self and say I can live with this.

His comments on the display were interesting and it is odd that the display supports a wider color gamut but isn't using it (as evidenced by Firefox). That said, the images people typically use to compare the display are grossly oversaturated even if they are using a wider gamut. The first comparison picture he uses with the S8 has much more detail in the Pixel version because the S8 is blowing out the colors so much to produce those saturated neon greens. I'd be interested to actually see the Pixel up against another display that is using proper color saturation with a wider gamut.

Rodeojones said:
I don't know what to think anymore. Some say this phone is a turd. Others, like MKBHD, praise it. Guess I'm glad I didn't cancel my order and I can find out for myself. Mine is on a truck for delivery - three full days ahead of schedule. So that's good. Although I'm not sure why I'm getting my 128gb black version ahead of people who ordered a full day before me, but that's Google's terrible shipping for you.
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I feel like I can live with the screen washout and blue tint at the angle. I'm a little worried about the screen burn in and clucky noises that people are reporting hopefully those are just defects from a really bad batch. I get mine tomorrow so I will definitely be keeping an eye on it. If anything is bad I return it and just get the Pixel XL.

Notable XDA Dev supercurio sheds some light on some of the claims made in Marques' review.
Keep in mind this guy made the software that Erica Griffin used to measure the display. He knows what he's talking about, more than most.
https://plus.google.com/+supercurioFrancoisSimond/posts/8feW5GMgGgt
Sent from my SM-G950U using Tapatalk

Rodeojones said:
I don't know what to think anymore. Some say this phone is a turd. Others, like MKBHD, praise it. Guess I'm glad I didn't cancel my order and I can find out for myself. Mine is on a truck for delivery - three full days ahead of schedule. So that's good. Although I'm not sure why I'm getting my 128gb black version ahead of people who ordered a full day before me, but that's Google's terrible shipping for you.
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Go with your own review, who knows what some reviewers motives are. Hell id praise a phone if it meant they kept sending me free stuff and devices! MKBHD is honest I believe though

The blue tint is when it's at a certain angle. Now that angle may be less than most phones, but I don't know of anyone who reads their phone at an angle. He explains that in the video as well. Like he said if your "that guy/gal' then this phone isn't for you. I think when people bring stuff up that bothers them & make a big deal about it everyone is looking for it. If other reviewers had never said anything this wouldn't be as big of an issue. Just nitpicking now.

complainers will be complainers

I recently got the pixel 2 Xl. I love it, it's better than the Nexus 6p that I had. I haven't noticed any of the issues that people have been mentioning. My theory is people complain about the smallest things and they will continue to complain even if they switch to a different phone. They will always find something wrong to complain about. I think a lot of the noise is fake news from people that are promoting other devices. Give the phone a try if you like it keep it if you don't return it. The sound is good and I don't notice any screen burn-in.

Or the quality varies between devices!!!!!!!!!!!!!!!!!!! Probably more likely than fake news from device shills

Have you considered that it is possible that there is device-to-device variability? I mean several posters have put up side-by-side images of 2 different P2XL's that clearly showed one was very blue and the other wasn't. Lucky you that you got a good one but you should assume that just because your's is good that they all are.

Pappy35 said:
Have you considered that it is possible that there is device-to-device variability? I mean several posters have put up side-by-side images of 2 different P2XL's that clearly showed one was very blue and the other wasn't. Lucky you that you got a good one but you should assume that just because your's is good that they all are.
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Nope. His device is fine which means everything else is #fakenews.

Haha...of course! What was I thinking!!!

pknath19 said:
I recently got the pixel 2 Xl. I love it, it's better than the Nexus 6p that I had. I haven't noticed any of the issues that people have been mentioning. My theory is people complain about the smallest things and they will continue to complain even if they switch to a different phone. They will always find something wrong to complain about. I think a lot of the noise is fake news from people that are promoting other devices. Give the phone a try if you like it keep it if you don't return it. The sound is good and I don't notice any screen burn-in.
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Look at all the pics in another P2XL thread here with pictures of exact same models, and they vary in how blue their tint is.
https://forum.xda-developers.com/pixel-2-xl/help/screen-issue-blue-shift-real-unlucky-t3696638
Mine is fffn perfect, but a large number of other buyers have the tint big time. This is not fake news or whiners.

ProAm500 said:
Nope. His device is fine which means everything else is #fakenews.
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Isn't that the rules on the internet?

RiffyDivine said:
Isn't that the rules on the internet?
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MY REALITY IS FINE, SO EVERYTHING ELSE IS FAKE N00Z! But seriously, I think its pretty evident at this point that there are variations in the severity of the "blue shift". I've been keeping my eye on this.

I have the blue tint issue. It's not that bad. Google has expanded the warranty if I don't like it I can return it. If this is the only thing wrong with the phone I will be happy with it. Poke the internet and it pokes back. I more put this comment out so I didn't have to search all the forums to find all the issues. I figured people would rant about my post and post the issues. It's working Thanks for sharing.

There are legitimate issues here, screen burn in I would rate as chief among them. But they are being blown waaaaaaaaaaay out of proportion. They do this for every device that comes out. Coming up with umpteen reasons why "x" device has the worst "y" component in smartphone history.
Sent from my taimen using XDA Labs

Use a black theme, holy **** people, no more blue tint, and no burn in. I'm so sick of every other thread talking about the blue tint. Get rid of the phone, get something else and leave if you can't handle the "screen issues"

MrWilsonxD said:
There are legitimate issues here, screen burn in I would rate as chief among them. But they are being blown waaaaaaaaaaay out of proportion. They do this for every device that comes out. Coming up with umpteen reasons why "x" device has the worst "y" component in smartphone history.
Sent from my taimen using XDA Labs
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my s7 edge has blue shift at very extreme angles but my new P2XL has it straight on at 0degrees. It's defective for sure. Going back as no matter what google lies about the screen issues, this shouldn't be this blue! Also for future reference, Google chat is refusing to RMA blue screen problems but if you call in they'll replace it.
Oh yeah btw the guy on the phone was linked to one of the pages on this site showing side by side comparisons and stated "Yeah it's not supposed to be like that, not that blue"
---------- Post added at 10:23 AM ---------- Previous post was at 10:05 AM ----------
Lawlrus said:
Use a black theme, holy **** people, no more blue tint, and no burn in. I'm so sick of every other thread talking about the blue tint. Get rid of the phone, get something else and leave if you can't handle the "screen issues"
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If you don't want to hear about it stay out of the blue shift and screen issues threads. Simple as that. My screen is blue when looking straight on. Looks like hell, no I will not change all sorts of settings and/or switch to different theme just to 'HIDE' the defect with my device. Is it too much to ask for a non defective device for a $100 phone let alone a $1,000 phone! Btw mine is going back but for another one with agood acceptable screen. Congrats you got a good one right off the bat, I and a bunch of others here weren't so lucky!

@whyme45125
Pretty hard when more than half the threads on here are crying about it. Don't like the blue shift? Get a different phone stop sending it back. Get a refund and leave, or would it not sit well you have nothing to compalin about then?
Bunch of highschool girls

Lawlrus said:
@whyme45125
Pretty hard when more than half the threads on here are crying about it. Don't like the blue shift? Get a different phone stop sending it back. Get a refund and leave, or would it not sit well you have nothing to compalin about then?
Bunch of highschool girls
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so then there's a legitimate reason for the complaints then if it's more than half of us! TROLL - ignored.

whyme45125 said:
so then there's a legitimate reason for the complaints then if it's more than half of us! TROLL
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Trolling? Do you see how many posts I have? You think a troll account would last this long?
It's pretty simple. If it's a legitimate issue, then stop getting pixel 2's and get something else.

Lawlrus said:
@whyme45125
Pretty hard when more than half the threads on here are crying about it. Don't like the blue shift? Get a different phone stop sending it back. Get a refund and leave, or would it not sit well you have nothing to compalin about then?
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So much yes.

Key advice on the internet: Don't feed the trolls

I have no doubt that there are problems. That said, people bailed before they ever got their phone simply based on strangers reports.
I do find the Note 8 is brighter with more vivid colors. That said, I've done quite a few TV calibrations and my Pixel 2 XL is closer to realistic colors than the Note 8. Samsung oversaturates colors and kicks the brightness way up to make their screens pop. They are not realistic representations of a calibrated display. Many have just gotten used to the inaccurate displays of other phones. Just my opinion.

Mike02z said:
I have no doubt that there are problems. That said, people bailed before they ever got their phone simply based on strangers reports.
I do find the Note 8 is brighter with more vivid colors. That said, I've done quite a few TV calibrations and my Pixel 2 XL is closer to realistic colors than the Note 8. Samsung oversaturates colors and kicks the brightness way up to make their screens pop. They are not realistic representations of a calibrated display. Many have just gotten used to the inaccurate displays of other phones. Just my opinion.
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Agreed the colors represented are the closest phone I've seen to my calibrated tv. That being said the blue shift is the killer for me and a lot of others here, not the color accuracy that keeps being brought up(we all know that's a software fix for those samsung supersaturation lovers), but I am getting another one since I love this phone so much and feel it's an amazing device besides the screen problem on mine.

pknath19 said:
I recently got the pixel 2 Xl. I love it, it's better than the Nexus 6p that I had. I haven't noticed any of the issues that people have been mentioning. My theory is people complain about the smallest things and they will continue to complain even if they switch to a different phone. They will always find something wrong to complain about. I think a lot of the noise is fake news from people that are promoting other devices. Give the phone a try if you like it keep it if you don't return it. The sound is good and I don't notice any screen burn-in.
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Definitely not fake news. Mine looks nothing like the ones on display at Verizon near me. I took a picture of mine while waiting in the Google Support chat queue tonight. It's definitely not good on my unit.