Well ladies and jerks, I regret to inform you that my MDA is completely dead. I was in a car accident the other day and it went flying through the air and when I grabbed it off the floor of my car the USB charge plug was loose and had trouble connecting to the computer but still worked. Since then I had put a drop of super glue in there to hold the plug still and everything was fine untill this morning. My phone was left off with no battery in it untill the glue dried and still, everything was fine.
Now this morning when I went to grab my phone it was completely frozen and had 1% of battery life left so I soft reset and plugged the phone in and it was charging fine. I connected it to the computer and it would not connect at all. Now after playing with the cable a bit to get it to connect to the computer, the charge port is completely dead. It will not even let it charge with the charger and the little silver piece inside the plug is falling out.
Does anyone here have any idea what I should do to save my Wizard? I fear it may be the end for it.
Here's the big problem though. My device is CID unlocked and still has the TNT.1437 firmware on it so my warrenty is completely void. T-Mobile will not send me a handset exchange like this.
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
I sent you a PM with my email
dharvey
hi
so sry to hear about ur accident and damaged MDA
t-mobile will certainly wont give u warranty replacement. It happened with me once also and only way out was ,I took it to a mobile repair shop and got the usb connector replaced for very nominal price.
duke_stix is right,get a mini usb and solder it. If u can do it,very well or take it to a techy to do it properly.
Once it's repaired it will be as good as new,goodluck
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Good advice except don't use rubbing alcohol, it damages plastic. Use adhesive remover instead. (At my hospital we use little adhesive remover wipes similar to the alcohol prep pads.) We are told to use this method when cleaning adhesives from plastics and it works.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Thanks. Have you had any luck trying to find a service manual? I have been looking but with no success...
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
zabardast_1 said:
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
Click to expand...
Click to collapse
Thats a good idea, but I will probably just end up buying a new one off ebay for my girlfriend and play with hers all the time and then I already bought a TyTN II for myself.
Thanks.
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
TainT said:
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
Click to expand...
Click to collapse
Here is a download link. I just uploaded it.
http://www.megaupload.com/?d=BEG0XKM8
and a mirror:
http://www.megaupload.com/?d=E11DVNQC
What a resource
The links an awesome asset, Im sure peepz will be benefiting for years thanks to you.
Thank You Sir...
dharvey4651 said:
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Click to expand...
Click to collapse
First and Foremost,
Thank you sir, for answering the call of your nation. This American & his family thanks you from the bottom of our hearts.
In my ancestral culture's view, a patriot is second only to Saints & the Lord himself. May God watch over you & your team members.
I HAD to tell you that because every serviceman needs to know just how much Americans honor and cherish you!!!
(NEVER pay attention to the liberal media, they are sick diseased haters & hypocrites who are lucky to live in a land where they are allowed to lambast & denegrate those who are truly honorable.)
About your wizard, there are several ways to connect electronic components these days. If an adhesive was used, forget about it. If it was truly soldered, nothing can be easier! You can do it yourself (make sure to get a bulb vacuum for removing old solder and a modern soldering gun). It is so easy, in fact, that a authorized repair facility may do it for you for cheap! And you could always mail it to them, too.
Good Luck & God Speed dharvey4651.
similar problem?
My MDA will charge fine through the USB cable, but will not sync/connect -- it's not even appearing in Device Manager.
Does anyone know if this is definitely a hardware issue, presumably involving the USB port?
Thanks in advance,
Will Stewart
it is possible, your USB cable has problem or try another PC.
If you still cannot fix, donate to me ...
well, I think I may have accidentally signed my wizards death warrant...
I dropped it at work today, and at first, everything looked fine, still worked, so I figured it was ok.... well, I was wrong, when I got home, I plugged it into the charger, and it wouldn't charge. tried another charger, still nothing... I opened up the back case, and the mini usb connector was snapped off the board.... needless to say, I had a lovely string of expletives...
The question now, is there any way to fix this without replacing the board its connected to?
For now, I'm gonna hafta go buy a new phone... this sucks!
I saw a thread yesterday, something to do with saving a dying breed, there was a guy in there that said he had loads of the usb bits, post might have been old but worth a shot...
YUP !
Its repairable,if you have good experience with electronics and gadgets and also have knowledge and worked with fine soldering,get hold of the service manual and can repair yourself.Otherwise take it to some Mobile repair shop,they can do it,no big deal.
Did the same thing. The usb on the wizard is honestly not soldered on well at all(mine was a definite cold solder joint). You may have just broken the solder and not the leads from the usb plug that go to the board. I, unfortunately, kicked mine while it was plugged in and broke the leads all together. I had my brother take an old phone he had with a mini usb plug and swap it out in no time. Long story short you can now swing my phone by it's usb cable, although I wouldn't recommend that!
YAY! lol...
well, its temporarily fixed(till this weekend, when I'll have the time and patience to solder it....
I used some automotive goop(really thick and heavy glue, I use it to glue everything...)to re attach the mini usb. this stuff sticks to anything and dries rock solid! The phone charges, but the computer is telling me that it cant recognize it. Hell, Im just happy that all I need to do is solder the damn thing on.... I thought I killed my beloved MDA!
I now have to fiddle with the connector to charge and/or sync when plugged in
I suppose after nearly 18 mths of using in car at home on the move and jabbing in various Micro USB connectors it was inevitable that there would be issues
Can anyone advise if repair is a viable option & if so where .......... UK Midlands based
Many Thanks
Via the HTC site or look in the Sunday papers, its a new motherboard, so its about £200 via HTC
Or.....................do it your self instructions are on this forum somewhere and the spares on ebay
Sorry, after looking there is no motherbaord currently on ebay
a bit of switch cleaner, maybe a (very)dry soft toothbrush, give the port a spring clean. Grime can build up in the bottom, stopping it pushing as far in. even a 1/2mm in a corner can be enough to stop the connector being snug.
New motherboard is the easy way yes.
Just buy a broken HD2 and swap the motherboards.
Resoldering is almost impossible, so tiny,
Ok so the USB port doesnt charge or show up on the computer, it was working then i had to bend the cable to certain angles for it to work then it stopped working completely is it possible to fix this?
Connection to the mainboard has broken.
Solution: Needs soldering
Probably not doable so just use a main battery charger and then use Dropbox for file transfers.
Verify that it isn't just the cable. Most of my cables have suffered from my wife walking off with the phone still attached. Had to find a really cheap source locally, fast
[EDIT]Some people may suggest using a dental tool, toothpick or strong pin to attempt a repair. If you do this, be sure to remove the battery before, just to ensure you don't short the pins and ruin your phone.
what do you mean toothpick fix how does that work?
Anybody know anywhere that can fix this? or someone or someway? whats this fixed talked about above?
Hyuukai said:
Anybody know anywhere that can fix this? or someone or someway? whats this fixed talked about above?
Click to expand...
Click to collapse
Remove battery, then with a toothpick(doesn't conduct electricity), carefully clean out the usb port of the phone. you'd be amazed at the stuff that can lurk in there, fluff, potatoes etc.
did you have to bend the cable at the phone end or the middle, if middle it is more likely to be your cable that is duff.
If you get a new cable make sure it is a data cable (4 wires), not a charging one (only 2 wires)
Hyuukai said:
Anybody know anywhere that can fix this? or someone or someway? whats this fixed talked about above?
Click to expand...
Click to collapse
This depends where you are in the world, in the UK there is a small oufit in South Wales that repairs the USB port for about £20 (google is your friend) but elsewhere I have no idea
i bought my tab like 1 month ago and in the second day i bought it my cat droped it down from the desk to the floor breaking the digitizer i gave it to the company to replace it and i waited 1 month and they told me that they coudn't find the replacement part when i got home i but it to charge but nothing happent called them asked them if they had opend it nope they havn't then i opend it i found the usb power cable was cutt off if any one has picture on how it was or has the layout of the cable to the micro usb could u please show it to me so i can fix it and i can send pictures so other need to open and fix it know how thanks
... What?
ahmedoso said:
i bought my tab like 1 month ago, and in the second day i bought it my cat droped it down from the desk to the floor, breaking the digitizer.
I gave it to the company to replace it, and i waited 1 month, and they told me that they coudn't find the replacement part. when it got home i put it to charge but nothing happend.
Called them asked them if they had opend it. nope they havn't then i opend it.
i found the usb power cable was cutt off.
if any one has picture on how it was or has the layout of the cable to the micro usb, could u please show it to me so i can fix it and i can send pictures so other need to open and fix it know how thanks
Click to expand...
Click to collapse
The last paragraph is beyond my repair powerz.
I think he needs a new USB cable.
I didn't catch a word of that.
Use punctuation if you want help because otherwise we don't have a clue what your on about
mcosmin222 said:
The last paragraph is beyond my repair powerz.
I think he needs a new USB cable.
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Click to collapse
i bought another ribbon cable with 22 pins and while soldering it to the board of the usb the solder on it made bridges in some places and other places the solder came out it and dosn't adhere to the board any more so i am asking for the layout of the board so i can directly solder the ribbon cable to the micro usb pins
ahmedoso said:
i bought another ribbon cable with 22 pins and while soldering it to the board of the usb the solder on it made bridges in some places and other places the solder came out it and dosn't adhere to the board any more so i am asking for the layout of the board so i can directly solder the ribbon cable to the micro usb pins
Click to expand...
Click to collapse
You do realize those plans are secret, right?
SixSixSevenSeven said:
I didn't catch a word of that.
Use punctuation if you want help because otherwise we don't have a clue what your on about
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Click to collapse
all i want to say is that inside the tab the ribbon cable connecting from the micro usb to the board was cut off and it must be soldered to the micro usb pins i need to know which of them is the data + and data - and the ground i already know the vcc and i think i got the ground right other than that i am in total mess thanks for replaying and srry for my english
mcosmin222 said:
You do realize those plans are secret, right?
Click to expand...
Click to collapse
not a single clue they are and if they had good guys that can fix it in egypt i have no proplem the thing is i had it only for 1 day frastration has got into me
/If/ (and that's a big if) it's a single layer board (which I really doubt) you can follow the traces from the pads to whatever. Else, I doubt you'll be able to get it fixed.
netham45 said:
/If/ (and that's a big if) it's a single layer board (which I really doubt) you can follow the traces from the pads to whatever. Else, I doubt you'll be able to get it fixed.
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Click to collapse
nope it is not single layer ,But i can fix it if just anyone told me the voltage of them
i do thank you for wanting to help And srry for missing your replay up just saw it now
What a mess.... lol i can only say that ....
tell me about it