Build quality issues. - Acer Iconia A500

I have to exchange my acer, the screen at the bottom near the dock sticks up past the outer frame. If you push right there it moves also. You can definitely feel the edge of the glass sticking up. Has anyone else had this issue?
~Sent using my Humble Charge~

Mine does at the top right corner.. and its slighty spongy. lots of people have said the same thing.. This is due to the design of the glass going all the way to the edge with no frame. Mine has been this way since day one and has not gotten any worse .i could see how there could be a assembly issue causing this to be much worse for some.. mine is appox the thickness of a credit card higher then the frame on that side..that is with the screen protector on it ..
I would use your own descression on rather to exchange it or not

Maybe I am being to picky but, it sticks up about as far as you said, about the thickness of a credit card for a good 3 inches along the bottom edge.
~Sent from my Droid SuperCharge~

Spoiled Customer
You have every right to take it back.. its a expensive device.. I have mine in a case with screen protector so does not bother me.. If it were a scratch on my van that you almost not see . OR A SCUFF MARK ON A PAIR OF HEELS .. I WOULD SCREAM LIKE A SCORN UNGRATEFUL Spoiled Bxxxh.
Good Luck..

Mine bows up in the same spot as well. It doesn't bother me too much but I'm having other issues so mine is going to Acer. Damn micro-HDMI port.

Materials
Mine does the same thing, but I can bend the bezel back. It is IMHO not an assembly issue, the case simply is not as sturdy as it could have been.

Well, I got mine replaced and it is much better, there is a slight edge there but i can live with it, plus no stuck pixel, like my first one.

Related

Screen raised a little bit higher than the bezel near the dock connector

I'm close to my 14 days return period at bb and suddenly I noticed that the glass screen on my Iconia is separating a bit noticeable enough for my fingers to feel it when I touch that section. It is the area at the docking connector side, the screen is raised a bit higher than the side metal bezel. When I pushed it down hard it flushed back in but raised again after some time. I never noticed it before and I've been really using it daily for more than a week now and only until yesterday I saw this. I feel really bad because I really love my Iconia and was really planning to keep it. I had the same issue with my HTC EVO, but I held on to it because I've read in the EVO forum that others have even worst screen separation and mine wasn't as bad. So I'm wondering if most Iconias have this issue so I don't need to return it anymore. I've checked the display unit at bb and it has same screen lifting around that section near the docking connector.
Sent from my A500 using Tapatalk
Same issue here. I noticed it the other day. I have a week left on my 14 day return period. Honestly it is not that big of a problem to me. I cannot push it back down, I just figured it was made that way. I noticed the demo unit at my local best buy was the same way. I do not think it is a deal breaker to me.
Yeah mine is like that too :\
MMm - no trouble here yet. Then again I was a first generation nook owner who never had a button crack, and those were hard to find ;-)
I take mine to and from work every day and use it at least 2 hours a day not counting weekend software development time where it's my test platform, so you could call mine pretty high wear and tear.
So it seems like it is common to have that slight lift on the screen and hopefully will not get worst than it is. I will just keep it and not replace with another one, who knows the replacement might even be worst or have dust like the others were complaining. I've put too much time setting this up and I really love it even with all the criticism it gets from other users.
I feel a slight raise on mine - but far from calling it an issue.
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
Staples told me they would take it back for any reason in 14 days... even if you just decided you didn't like it.
cdkizzle said:
There's some dust particles getting under there now...think Staples would accept a return for that? Still in my 14 days. It's annoying.
Click to expand...
Click to collapse
Oh no, I hate dust inside the screen. Was your screen raised really high or just a bit?
Sent from my A500 using Tapatalk
lol. There shouldn't be any question at all....take it back.
I'm not returning mine but this is irritating for sure
I believe it is designed that way, just as there is the gap between the glass and frame on the opposite side (where the microphone is placed in the center).
I for one find the A500 a great piece of hardware, and this doesn't bother me a bit... I actually hadn't noticed until you mentioned it here ;-)
Sent from my A500 using XDA Premium App
Raised here as well
Looks like an intentional raise to me though. The sides are flush and begin to raise about 1.5 inches in from the side of the tablet toward the center until it reaches it's highest point dead center to the dock port. Then back down by the same amount.
If it is not intentional it sure is a nicely implemented defect.
If I run my finger along the edge of the screen I can feel the glass being raised ever so slightly, fractions of a millimeter, towards the middle, above the dock connector.
Though as I look closer and use a metal ruler I find that it's not the glass that is raised but rather the bezel that is lowered slightly in the middle, above the connector.
All of them I have seen are like that, don't think its a defect at all.
It looks like it is easy for dust to get in past the microsd slot area as you can see the back of the screen through the cracks. I would be careful outside and in dusty areas. I am going to look for a sleeve that covers it or something...it should be sealed better than this.
I haven't had any dust yet, (hopefully never) and my screen is raised. (or the bezel is lowered)
I'm getting that too now. It's definately raised. I checked when the OP first posted this and it was not like this. Now I can press on the glass just above and slightly to the right of the dock connector and the screen goes down flatter. The raised area is not quite centered. I've had this tablet 3 days shy of 1 month.
Sent from my A500 using Tapatalk

[Q] Does yours have glue ont he bezel?

Hi all,
Got my UK TF101 today and loving it.
However the finish is not that good. The small plastic strip between the glass and the bronze edge of the casing has remnants of the glue used during the assembly and it won't come off. Looks like it has been rush assembled and makes it look tatty. Would be a shame to return it just for that but when you spend this money and see what finish iPads have you really want it to be mint.
Does any one else have this problem on their TF101?
Unless they have changed the manufacturing process for newer devices, there's no glue anywhere near the casing/bezel.
I have some glue on the top of the black strip on the top-left (when holding the tablet in landscape mode). I only noticed it when I had my desk lamp shining on it. It wasn't present on the other TF I had at the moment. Doesn't really bother me that much.
Yeah, mine arrived today and has the same thing. The rubber's not quite flush with the screen and its mount, but it really doesn't matter.
Overall very impressed with the device so far. I certainly won't be sending it back over that small defect. We live in an imperfect world..!
Yup. But eventually after some use it wore off.
Mine just arrived today I can see some remnants of what appears to be glue both bottom & left side. Also it appears that the 1/2 section on the rubber on the right side has been rubbed down.
Quite agree it won't affect the use of the device but when you see how sharp a finish the iPad has it is a shame to not be perfect on the TF101.
I called Comet and they were happy to do a swap. When I popped in to the local store the Customer Service Desk chap admitted I was the third person with this problem. He got another one from stock and it was better but still a bit of dried glue. He offered an exchange or 10% refund. I decided to go with the 10% refund so got £43 back. I can now live with the problem.
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
aerotec said:
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
Click to expand...
Click to collapse
Thx for the pic, it's good to see what you were describing. I've looked really closely at my device and I still cant see any glue on mine. It looks like the manufacturing process has changed since they started production, not for the better in this case it seems. That certainly is a fair amount of money off though.
Had glue on mine too, I thought it had been refurbed and returned it for another unit. This one was checked in store and appears perfect.

Phone getting scratched on Edge of the back chin?

Hey guys! I have a question to ask you fellow SGS II owners, ive noticed that there is a faint "scratch" line forming on the edge of the back of the phone ( the chin part where the antenna is) on mine and my friends, where the battery cover meets the chin, there is a faint scratch/used out line forming on the chin.
Have any of you guys noticed this on your S2, is it something to be concerned about?, the line is really faint but i fear it might get worse over time; its honestly the only thing that makes me want to put a case on this thing because the body is perfect otherwise.
Thanks for your input! cheers
Nip it in the bud and get a case-mate tough case. (or case of your choice)
Not only will it protect it from further damage, but will also hide it
Sent from my GT-I9100 using Tapatalk
chrisjcks said:
Nip it in the bud and get a case-mate tough case. (or case of your choice)
Not only will it protect it from further damage, but will also hide it
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
yeahh, i just hate using cases because then the phone gets all bulky and loses its amazing thinness! but yeah if this scratch thing is bad then i guess ill likely use a case
unleashed12 said:
yeahh, i just hate using cases because then the phone gets all bulky and loses its amazing thinness! but yeah if this scratch thing is bad then i guess ill likely use a case
Click to expand...
Click to collapse
Personally I had to get a case for mine, as it is just too ludicrously thin and light it didn't feel right in my hand... Just saying.
Got this one, free post came the next day, nice and perfect fit
http://www.amazon.co.uk/GADGETSNTEC...IRMI/ref=sr_1_1?ie=UTF8&qid=1314876435&sr=8-1
yep tha bit of the sgs2 will pick up scratches and show them more then others , it comes into touch with things before most parts of the phone ie laying it camera side down the bit you mention will always be leant on by the rest of the phone
if you are a bit like me and dont like scratches then the casemate tough is defo a good option
however i do agree with you the sgs2 feels so nice without a case its a tricky one i love the way it feels without a case yet i know ill be gutted when it gets scratched :-(
on the other hand can an item i use so much as my sgs2 be expected not to pick up useage marks?? it gets used loads and its bound to pick up wear marks no matter how hard you try to keep it nice
2 options i reckon , get used to the case on the device or learn to live with useage marks tiny little useage scratches aint so bad its when chunks are missing from drops etc
You could buy the zagg invisible shield full body, and you will not notice any difference in weight or size then and you phone will be protected against scratches.
I have my cases on hold, while i think about the new Samsung 2000mah battery as normal might not fit and it would be a waste of money buying one now.
MJ-12 said:
Personally I had to get a case for mine, as it is just too ludicrously thin and light it didn't feel right in my hand... Just saying.
Click to expand...
Click to collapse
Same here
CaseMate added weight and reduced the risk of dropping my baby because of the rubber surface
The back cover on this phone doesn't make a sound, but in terms of durability is CHEAP AS HELL: it gets scratched very very easy...the first layer is really thin and weak, and when it starts wearing off the back cover begins to look white/gray, and that's really annoying. I keep my phone in a case pulling it out just to clean it from time and it's already full whitish micro scratches. God knows what would happen to it without a proper case... Also the screen is very prone to scratches: personally i haven't scratched mine because i use a protector since day 1, but a friend of mine went without it for a day and his screen had at least 5 micro scratches already. Note that he's a bank clerk, not a bricklayer, and no, he doesn't carry uncut diamonds in his pockets.
I know that gorilla glass is scratch resistant and not scratch proof, but on the GS2 there's a layer of oleophobic coating on it, which scratches really easy. Be careful with your phone guys, screen protector and case is a must have on this guy
Yes, the scratches on that lip will certainly get worse if you don't cover that area by some method. I think mine got there just from going in and out of my Jeans pocket..
I held the same opinion as OP.. why cover up this of all devices, with it's USP of ultra fine lightweight design? I finally resolved to putting a case on mine when, heavily burdened by shopping bags, I attempted to quickly pull the phone out of my pocket to answer a call but instead lost my grip and sent it cartwheeling across a concrete pavement. All four corners now bear nasty dents/abrasions. A case means a more firm grip and covers up said ugly fall damage...
mine too...

Straches On My Screen

Anyone know how get LIGHT Straches off screen not deep are about 1cm long
Cheers
Got a few myself . .one i can actually feel by running my nail across but a few hours just very tiny and not visible until turned a certain way . .anyone got any tips to remove them?
Got the same here. Very tiny hairline scratches, you have to look really hard to see them. I'd expect many would notice they will have these scratches if they look close enough. Let's hope the glass regenerates in due time lol
Seriously though, it was quite disappointing to see. But I'm over it now, until I see some good quality reviews on screen protectors I'm just going to continue down this path of so called nakedness.
Sent from my SM-G935F using Tapatalk
Got a screen protector straight away, you can never be too careful and accidents do happen. Hope you manage to get them out.
Sent from my S7 Edge
I'm not too thrilled with the screens so far. Had my phone for 2 weeks..
just got back from vacation and on first day on vacation phone dropped out of my pocket with a case and hit the concrete 3 1/2 foot drop. Hit right on the bend on the display and cracked like it was cheap glass. I was so pissed. Here I watch fall tests left and right and this thing cant even handle a little fall. I was coming from a note 4 and I never had a phone break so easily. After looking around it looked like many people with 6 edge had/has issues of it breaking easily or breaking even from heat changes from charging. Now I get to have the fun fighting with samsung not to [email protected] me over too much or go with a repair shop and pray.
Anyone using a wallet-style case with their phone ? I can bet that some of the Samsung official wallet-style cases are not too friendly with the screen, especially the Clear Cover case which is pure plastic and at least the S6 Edge model scratched the screen very badly.

$199 replacement- should I do it?

So here is the situation. My PH-1, defying logic, has a cracked screen despite me having a case and a screen protector on it. It started out as a hairline crack at the top of the screen but also with a fair amount of corner damage. What doesn't make any sense is that before I purchased the case and screen protector the phone survived quite a few drops without a scratch. Yesterday I dropped it again, on its back, and upon turning the phone over know it is really shattered. Still works but it is in rough shape.
I scored the phone on the Sprint deal at 145 plus the camera so I can't really complain if I have to spend another 199 to have a new phone. The problem is, I don't want to spend another 199 if the same thing is going to happen again. I have never had a phone crack with both a case and a screen protector installed before. That being said, the screen protector was a poor fit and did not cover the corners at all. It almost seems as if the case had a negative effect which is also very odd. No damage before installing the case.
Just wondering if this is a rare occasion or if it is common.
I really like the phone and I want the company to succeed. But if they are this fragile I would probably pick up an LG or an HTC.
I am on Verizon so a One Plus isn't an option.
chiadrum said:
So here is the situation. My PH-1, defying logic, has a cracked screen despite me having a case and a screen protector on it. It started out as a hairline crack at the top of the screen but also with a fair amount of corner damage. What doesn't make any sense is that before I purchased the case and screen protector the phone survived quite a few drops without a scratch. Yesterday I dropped it again, on its back, and upon turning the phone over know it is really shattered. Still works but it is in rough shape.
I scored the phone on the Sprint deal at 145 plus the camera so I can't really complain if I have to spend another 199 to have a new phone. The problem is, I don't want to spend another 199 if the same thing is going to happen again. I have never had a phone crack with both a case and a screen protector installed before. That being said, the screen protector was a poor fit and did not cover the corners at all. It almost seems as if the case had a negative effect which is also very odd. No damage before installing the case.
Just wondering if this is a rare occasion or if it is common.
I really like the phone and I want the company to succeed. But if they are this fragile I would probably pick up an LG or an HTC.
I am on Verizon so a One Plus isn't an option.
Click to expand...
Click to collapse
I think what happened to you is a one off. You should go buy a lotto ticket maybe? On the bright side, you'd still be paying less than what I paid for 1 PH-1 with the 360 cam, used. I bought my combo from swappa in mint condition for $390. You're only at $344, and you got 2 phones Granted one bit the dust. But if I were you, I'd get the replacement. I'm not sure there is a better phone out yet, imo. Only thing to make this phone better on gen 2 would be to get rid of the black bar at the bottom so it is completely bezeless, and to up the IP rating to 68 at LEAST 67. Motorized selfie cam? No notch? That would be nice. I hardly ever use the selfie cam anyway. Just my $0.02. If mine broke, I'd be buying another one
surface13 said:
I think what happened to you is a one off. You should go buy a lotto ticket maybe? On the bright side, you'd still be paying less than what I paid for 1 PH-1 with the 360 cam, used. I bought my combo from swappa in mint condition for $390. You're only at $344, and you got 2 phones Granted one bit the dust. But if I were you, I'd get the replacement. I'm not sure there is a better phone out yet, imo. Only thing to make this phone better on gen 2 would be to get rid of the black bar at the bottom so it is completely bezeless, and to up the IP rating to 68 at LEAST 67. Motorized selfie cam? No notch? That would be nice. I hardly ever use the selfie cam anyway. Just my $0.02. If mine broke, I'd be buying another one
Click to expand...
Click to collapse
That's kind of what I was thinking. Just hoping to NOT see other reports of similar breakage.
Thanks for the .02
chiadrum said:
That's kind of what I was thinking. Just hoping to NOT see other reports of similar breakage.
Thanks for the .02
Click to expand...
Click to collapse
I literally just put my broken one in the mailbox to go back to Essential (Asurion is actually the insurance claim handling company). Mailman hasn't even picked it up yet. I cloned everything into the new replacement last night w/TWRP. So, there was virtually no on-screen setup (security/fingerprints had to be redone), and I'm back up and running as if my phone was simply repaired. That's something that's just not possible with a different phone.
Essential was quick about responding. They take 1 biz day to process and the replacement is sent FedEx Standard overnight.
I am overall disappointed with the fragility of the phone as its durability was a major selling point for me. Essential still has that PH-1 bouncing and tumbling on concrete on their homepage. But, right now there is not another phone with the dimensions, design quality, and components that can compare to this. Now, if I broke another one, I probably would not do it again, unless the price was at least half.
I am a little concerned about your situation being that you had screen protection and a case. But if I were you, I would still do the replacement, and try completely different protective devices. Especially since you got such a deal on the first one, I think it would be a no-brainer for me. I paid $350 for mine w/no 360 cam, and I still did the replacement.
I mean, even knowing this outcome, (I'm $550 in at this point) I still don't think I would have went for the OnePlus 5T. I really appreciate the form factor of this phone, and I plan to baby this replacement.
GospelNerd said:
I literally just put my broken one in the mailbox to go back to Essential (Asurion is actually the insurance claim handling company). Mailman hasn't even picked it up yet. I cloned everything into the new replacement last night w/TWRP. So, there was virtually no on-screen setup (security/fingerprints had to be redone), and I'm back up and running as if my phone was simply repaired. That's something that's just not possible with a different phone.
Essential was quick about responding. They take 1 biz day to process and the replacement is sent FedEx Standard overnight.
I am overall disappointed with the fragility of the phone as its durability was a major selling point for me. Essential still has that PH-1 bouncing and tumbling on concrete on their homepage. But, right now there is not another phone with the dimensions, design quality, and components that can compare to this. Now, if I broke another one, I probably would not do it again, unless the price was at least half.
I am a little concerned about your situation being that you had screen protection and a case. But if I were you, I would still do the replacement, and try completely different protective devices. Especially since you got such a deal on the first one, I think it would be a no-brainer for me. I paid $350 for mine w/no 360 cam, and I still did the replacement.
I mean, even knowing this outcome, (I'm $550 in at this point) I still don't think I would have went for the OnePlus 5T. I really appreciate the form factor of this phone, and I plan to baby this replacement.
Click to expand...
Click to collapse
Yeah, I am addicted to the form factor after having the hand stretching, ache causing Nexus 6. And the fingerprint scanner for unlocking and notifications. What caused your breakage? Did you have a case and/or screen protector?
chiadrum said:
Yeah, I am addicted to the form factor after having the hand stretching, ache causing Nexus 6. And the fingerprint scanner for unlocking and notifications. What caused your breakage? Did you have a case and/or screen protector?
Click to expand...
Click to collapse
Mine fell from my back pocket onto concrete, about 1.5 ft drop. I had a case.... in my backpack . It's just too pretty a phone to want to case it much. But, that's all over for me now.
GospelNerd said:
Mine fell from my back pocket onto concrete, about 1.5 ft drop. I had a case.... in my backpack . It's just too pretty a phone to want to case it much. But, that's all over for me now.
Click to expand...
Click to collapse
You cracked yours?
Sent from my PH-1 using Tapatalk
Yep I did. I bet if I could have watched it happen in slow motion, it would have looked just like the video on the Essential homepage, except...crack!
chiadrum said:
So here is the situation. My PH-1, defying logic, has a cracked screen despite me having a case and a screen protector on it. It started out as a hairline crack at the top of the screen but also with a fair amount of corner damage. What doesn't make any sense is that before I purchased the case and screen protector the phone survived quite a few drops without a scratch. Yesterday I dropped it again, on its back, and upon turning the phone over know it is really shattered. Still works but it is in rough shape.
I scored the phone on the Sprint deal at 145 plus the camera so I can't really complain if I have to spend another 199 to have a new phone. The problem is, I don't want to spend another 199 if the same thing is going to happen again. I have never had a phone crack with both a case and a screen protector installed before. That being said, the screen protector was a poor fit and did not cover the corners at all. It almost seems as if the case had a negative effect which is also very odd. No damage before installing the case.
Just wondering if this is a rare occasion or if it is common.
I really like the phone and I want the company to succeed. But if they are this fragile I would probably pick up an LG or an HTC.
I am on Verizon so a One Plus isn't an option.
Click to expand...
Click to collapse
I try not to drop fragile electronic devices.
On the other hand I can be a dolt so I always get insurance.
I got a SquareTrade coverage on this phone right after I got it.
It was $140 for three years with a $75 deductible for repairs.
So I suggest getting a SquareTrade warranty on the next one.
It also adds value when you want to sell it.
tech_head said:
I got a SquareTrade coverage on this phone right after I got it. It was $140 for three years with a $75 deductible for repairs. So I suggest getting a SquareTrade warranty on the next one.
Click to expand...
Click to collapse
Since the 'out-of-warranty' replacement is $199, unless you think you might go through more than one replacement, neither the extended warranty from Essential, or the price you gave for SquareTrade would be worth it. That's why I never sign up for them. I figure if I manage to break my device, the repair or replacement fee is going to be either my incentive to be extra careful from then til the next device, or impetus to sell it and try something else.
chiadrum said:
despite me having a case and a screen protector on it.
Click to expand...
Click to collapse
@chiadrum Mind letting us know which make/models of case and screen protector you had on it when this happened?
GospelNerd said:
Since the 'out-of-warranty' replacement is $199, unless you think you might go through more than one replacement, neither the extended warranty from Essential, or the price you gave for SquareTrade would be worth it. That's why I never sign up for them. I figure if I manage to break my device, the repair or replacement fee is going to be either my incentive to be extra careful from then til the next device, or impetus to sell it and try something else.
@chiadrum Mind letting us know which make/models of case and screen protector you had on it when this happened?
Click to expand...
Click to collapse
Actually, $140+$75 = $215 which is a wash if you have one incident at $200.
It also covers any other issue for three years, so YMMV.
But even a bricked device would be covered.
One might argue that insurance is never worth it. you can only make the argument until the first time you drop and break your device, have a battery issue, brick or anything else.
I don't typically break or lose my phones, but there is a first time for everything.
YMMV
tech_head said:
Actually, $140+$75 = $215 which is a wash if you have one incident at $200.
It also covers any other issue for three years, so YMMV.
But even a bricked device would be covered.
One might argue that insurance is never worth it. you can only make the argument until the first time you drop and break your device, have a battery issue, brick or anything else.
I don't typically break or lose my phones, but there is a first time for everything.
YMMV
Click to expand...
Click to collapse
You have to pay the initial$140 either way, so it's $75 vs $200
Sent from my PH-1 using XDA Labs
---------- Post added at 01:03 PM ---------- Previous post was at 01:02 PM ----------
avd said:
You have to pay the initial$140 either way, so it's $75 vs $200
Click to expand...
Click to collapse
Unless there is a deductable.
Sent from my PH-1 using XDA Labs
Do it
Sent from my PH-1 using Tapatalk
GospelNerd said:
Since the 'out-of-warranty' replacement is $199, unless you think you might go through more than one replacement, neither the extended warranty from Essential, or the price you gave for SquareTrade would be worth it. That's why I never sign up for them. I figure if I manage to break my device, the repair or replacement fee is going to be either my incentive to be extra careful from then til the next device, or impetus to sell it and try something else.
@chiadrum Mind letting us know which make/models of case and screen protector you had on it when this happened?
Click to expand...
Click to collapse
Case was the Tudia without the notch for the 360 cam, so a full coverage case in other words. Fits pretty snug and covers the edges for sure. Screen protectors were mocolo. Screen protector can be placed on the phone even with the case on, that is how much screen is still exposed even with the protector. Also, the phone was not nearly as responsive to touch with that protector on. Really surprised that the case didn't do the trick with the corner covered. The corner is where the downfall began.
chiadrum said:
It almost seems as if the case had a negative effect which is also very odd.
Click to expand...
Click to collapse
Can you elaborate on this statement in the OP? Got any pics?
I got some of those edge-only adhesive screen protectors with the black borders, which leaves a tiny amount of screen glass exposed (barely 1mm on top [which allows for the speaker opening], and on bottom, and probably 0.5mm on either side). It appears that even with that gap, only the screen protector or the plastic around the screen could make initial contact on a fall. But, my Incipio clear case doesn't fit without catching the edges of the protector and audibly making them peel up (not necessarily visibly). So it's not wearing a case at the moment.
I have a Tudia Lula 2.0 case coming (the one with the 360 cam cutout), so your incident is a little concerning.
I don't care about the durability of a case or screen protector as long as they do their job when it matters, and that is to prevent the phone itself from sustaining damage. But it's for naught if they don't prevent, or worse even cause damage.
GospelNerd said:
Can you elaborate on this statement in the OP? Got any pics?
I got some of those edge-only adhesive screen protectors with the black borders, which leaves a tiny amount of screen glass exposed (barely 1mm on top [which allows for the speaker opening], and on bottom, and probably 0.5mm on either side). It appears that even with that gap, only the screen protector or the plastic around the screen could make initial contact on a fall. But, my Incipio clear case doesn't fit without catching the edges of the protector and audibly making them peel up (not necessarily visibly). So it's not wearing a case at the moment.
I have a Tudia Lula 2.0 case coming (the one with the 360 cam cutout), so your incident is a little concerning.
I don't care about the durability of a case or screen protector as long as they do their job when it matters, and that is to prevent the phone itself from sustaining damage. But it's for naught if they don't prevent, or worse even cause damage.
Click to expand...
Click to collapse
I don't think the Essential is any more or less fragile than other phones.
My daughter dropped her S9 in a case with a green protector.
$149 to replaced the device.
tech_head said:
I don't think the Essential is any more or less fragile than other phones.
My daughter dropped her S9 in a case with a green protector.
$149 to replaced the device.
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I think phones with an edge to edge screen are way more susceptible to damage from a drop than phones with bezels or whatever you call them on all 4 sides. Unless you get a bulky case with raised edges that completely obliterates the beautiful design of the phone a case will probably provide little to no protection in a drop. The same is true of a screen protector because it provides zero protection for the edges of the glass.
jhs39 said:
I think phones with an edge to edge screen are way more susceptible to damage from a drop than phones with bezels or whatever you call them on all 4 sides. Unless you get a bulky case with raised edges that completely obliterates the beautiful design of the phone a case will probably provide little to no protection in a drop. The same is true of a screen protector because it provides zero protection for the edges of the glass.
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Fair point. I always said screw design,give me a tank.I did pull the trigger on the replacement.Got it in a day.Signed up for OTA 8.1 and had it in a couple of hours.Now I just have to baby this thing.And this one is fully unlocked.My original was a Sprint variant and it was bugging out when I pulled the SIM and I could never have used it on vacation overseas.
GospelNerd said:
Can you elaborate on this statement in the OP? Got any pics?
I got some of those edge-only adhesive screen protectors with the black borders, which leaves a tiny amount of screen glass exposed (barely 1mm on top [which allows for the speaker opening], and on bottom, and probably 0.5mm on either side). It appears that even with that gap, only the screen protector or the plastic around the screen could make initial contact on a fall. But, my Incipio clear case doesn't fit without catching the edges of the protector and audibly making them peel up (not necessarily visibly). So it's not wearing a case at the moment.
I have a Tudia Lula 2.0 case coming (the one with the 360 cam cutout), so your incident is a little concerning.
I don't care about the durability of a case or screen protector as long as they do their job when it matters, and that is to prevent the phone itself from sustaining damage. But it's for naught if they don't prevent, or worse even cause damage.
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Sorry just seeing this now.Cant find a pic but there was a gash on the corner and a crack across the top.Then one last drop and it was a spiderweb.
Hey Guys,
I am from Dubai, United Arab Emirates. I dropped my 3 month old Essential Phone on concrete floor face down and the display is completely smashed in one corner and has cracks all over the screen. Mine broke because I had neither the case nor any screen protector on the phone.
I am planning for the 199$ replacement but heard from them that its a refurbished device. Just want to know whether the refurbished replacement device is void and free of any scratches/ dents or any other physical defects on the body of the phone. And also the overall quality of the phone is good before I take this plunge.
Thanks,
Zulfiqar

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