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Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
Hy everybody.. today i've bought a qtek 9100/spv m3000 from a guy...but when i've opened the phone.. he says to "aling scree" and in the center of the screen is a target...when i tap in the middle of the target..nothing happends.. just when i tap in a corner.. and after that if i tap.. the middle of the target.. it moves.. but it does nothing.. when i tap it in the center of the screen ( why.. does somebody knows.. why ? or how to bypass the screen align ? please.. help..
Come on.. nobody knows nothing about my problem ?
You have to align the screen in both directions (horizontal and vertical). After that it should work...
zuzuzuzu said:
Come on.. nobody knows nothing about my problem ?
Click to expand...
Click to collapse
got a similar problem. You probably have a dead spot in the middle of the screen, like me. You gotta try and get as close as possible, but then on every other marker you gotta hit it in the same spot.
If it won't go to another marker do a hard reset or try a different rom.
U don't understand.. almost 1cm and 1.5cm from the middle of the screen doesn't work .. im sure that the digitizer of the lcd display is broken ..
uninstal FTouchFlo and softreset. work 100%
I have had this issue also on an O2 Mini S, luckily it happened 1 month before the warrantee ran out.
I noticed the screen was getting a little unresponsive in the center of the screen and then I hard reset the device before it was sent back to O2, after this I couldn't even calibrate the screen.
It was replaced in the end.
Sorry, good luck.
D.
I need a replacement windows PDA phone for my lost wizard... and i have a friend willing to sell his 8525 for $50... the downside...
according to his is... his touch screen works half the time.... something about working on a full charge... or not working on a full charge... and when its halfway charged... it does the opposite... etc etc...
he said the screen lights up just does not respond to the touches under the above mentioned conditions.
i did a search over here and HOFO.... and have noticed alot of people have problems with the top right corner of the screen (portrait) being stuck and closing out apps.... or launching the start menu repetedly...
and there isnt really a fix?....
is 50$ still a good deal?.... will a replacement screen and digitizer fix it?.... which is around another $50 i believe?
or should i buy one from ebay... they are selling for around 170-200$ shipped.... or is this a problem that plagues all 8525 hermes eventually?.. and i shouldnt bother with this model... and go back to the wizard or get something else?
The Hermes is a really great phone (I passed on getting a Kaiser, as it didn't offer enough of an upgrade), but I don't know if I would personally buy one in that's having issues like that.
50 bucks isn't bad, though. I might bite for that price.
I've had no screen issues over the last 1 1/2 years. I just saw a used 8525 sell for $181 on ebay...it's a great scalable device!
Alright.. i got a hold of the phone.....
everything seems great.... touchscreen was working... but as soon as i went to charge the battery.... and took it off charge once it was filled up to 80%, the touch screen stopped responding...
and i also did a hard reset ... and the screen still isnt responding.... and i cant pass green setup screen that asks me to tap the screen to continue.
any way to bypass this screen?... i dont mind using the phone with only the buttons...
and do you think this is battery related?.... the prev. owner said something about... leaving the battery to cool over night... and pop it back in... and touchscreen should respond again....
any suggestions?... thank you.
Find the program "Remote Screen Alignment". If you can get the Hermes to screen alignment to work, you can save the settings to your pc then if you reflash an os or have to hard reset you don't need the touchscreen. Try taking the battery out overnight and see if you can do the alignment then. Once past the screen alignment you can operate the Hermes using the buttons BUT you need to first get past the alignment settings.
Alternatively, if you know someone with the same Hermes you can get the Alignment settings off their phone. You need the above app.
Cheers...
if your looking for a screen, i have a screen complete with digitiser for sale? PERFECTLY working
i can also throw in a ribbon cable which works but only displays colours in 4bit mode!
PM me if you want the screen
ultramag69 said:
Find the program "Remote Screen Alignment". If you can get the Hermes to screen alignment to work, you can save the settings to your pc then if you reflash an os or have to hard reset you don't need the touchscreen. Try taking the battery out overnight and see if you can do the alignment then. Once past the screen alignment you can operate the Hermes using the buttons BUT you need to first get past the alignment settings.
Alternatively, if you know someone with the same Hermes you can get the Alignment settings off their phone. You need the above app.
Cheers...
Click to expand...
Click to collapse
well its not even the screen alignment screen that im stuck at....
when you do a hardboot.... the FIRST splash screen that shows up after the ATT stuff
its a green screen that says windows mobile DIRECT PUSH... and it says
"please tap the screen to continue etc etc"
will that program help me get past that?....
and the battery is out of the case right now... and im in school..., hopefully by the time i get back home it should work.
duke_stix said:
if your looking for a screen, i have a screen complete with digitiser for sale? PERFECTLY working
i can also throw in a ribbon cable which works but only displays colours in 4bit mode!
PM me if you want the screen
Click to expand...
Click to collapse
well... i see that you live in the UK... it might not be favorable purchasing it from you...
and tihs ribbon cable that you speak of.... do i need one for the isntalation of the screen?... and the one you have isnt made for this phone right?
Alright guys... so pretty much what the previous owner says checks out..
the phones touchscreen started responding to touches on a cold battery that was sitting for a few hours....
as soon as i begin to charge and the batter warms up... or the phone warms up.. im not sure... the touchpad stops responding.
ANY SUGGESTIONS?...
is this an issue with the battery or the touchscreen?...
aside from that.... this phone is fantastic!
Hi there
I am in the UK, and the screen has in fact been removed from a cingular 8525 i cannabilised for the d-pad board, the screen works perfectly and the ribbon cable will of course fit your phone.
I am willing to ship to the USA, and in fact i regularly do, only recently i just sold a little rubber dust cap for the hermes on these forums and its on his way to him right now. if you can pay via paypal your more than welcome!
Not the battery. The battery only supplies power to the mainboard and through that to the lcd. If the battery was at fault then you wouldn't be able to start up. It sounds like you may have heat problems with either the lcd ribbon or with with the flex ribbon connecting the top part of your phone to the mainboard. If I was you I'd check out Mike Channon's site as he is the MASTER of Hermes hardware and if you don't find a solution you can PM him. Heres a link to his site - http://michael-channon.spaces.live.com/
Cheers...
id buy it and sell the parts on ebay
I need your advice...
My Touch Screen doesn't function, I cannot dial out, Faulty LCD or Touch Screen (or both), While I click on the screen it doesn’t respond or it has a shift, I click on the top of the screen and it actual click on the middle of the screen.
I have no problem with the display - it display everything and correctly with full color.
What I think is that I have a problem with my touch screen.
Did anyone had a problem with the touch screen and replace it?
What is strange, when I hrad reset the device, on screen alignment process I have no problem to click on the cross, but it takes the device up to 3-4 times to aligen the device.
I want to order the touch screen part and replace it, I don't have warranty.
Do I need to replace the LCD as well or just the touch screen? Either way it will be cheaper to buy them both then to send it to repair.
when the backlight is off...and you hold the phone 20 cm for your eye`s and turn a bit up and down in a room with light...can you see a oil film on the screen...???
that is the digitizer....sorry german english..
[email protected] said:
when the backlight is off...and you hold the phone 20 cm for your eye`s and turn a bit up and down in a room with light...can you see a oil film on the screen...???
that is the digitizer....sorry german english..
Click to expand...
Click to collapse
First - thanks for your time and for your help.
Well I don't understand what do you mean by saying, "can you see a oil film"
When the backlight is off (black screen - the device is on stand by) - I can see only black screen and my reflection...
Sorry...my english...So look in that thread and you understand what i mean...
http://forum.xda-developers.com/showthread.php?t=475294
i have it send in repair because of warrenty...but on ebay...you can buy for 30 €
when the problem is that...but i dont know...i hope that is helpful
I don't have this oil or bubbles on my screen...
Hardware...Connector(cable)....Software(Rom).....did you flash it..??
Sorry i don`t know...
I hope you find it
I can eliminate the software, I try to flash it with several roms and radios, include the origanl HTC shipped rom.
Well I ordered the LCD+Touch screen, waiting for this parts and then I will see.
Thanks for your help
i have similar problem but my screen is decentered just few milimerts
i sent it to waranty check twice but it came back that no problems apear
when i center display it its ok but max for 1 day or even less
so im currious if changing LCD will help ...
kobein said:
so im currious if changing LCD will help ...
Click to expand...
Click to collapse
I will let you when I will replace the Touch Screen with or without the LCD.
This should help........did this a few months ago, all working fine with no problems.
Check this out....
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
ProvRobbie said:
This should help........did this a few months ago, all working fine with no problems.
Check this out....
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
Click to expand...
Click to collapse
I ordered from the same store "keep_beauty", and they already shipped it, I looked in your recommendation and his guide.
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
please explain the word "crash".
did it fell down or did just windows crash?
if windows crashed and it didnt fall down, you can call htc or go to the shop where you bought it.
DN41
i got an sms .
then phone stopped working .
the touch screen didnt work anymore and i had to take the battery out.
i put it back in and turned on phone.
phone worked but screen stayed dark , i can see something things on screen but its verry dark.
now i put it on the charger and battery was goin empty verry fast even thoug it was on the charger it didnt seem to recharge .
while in the charger the phone was getting verry hot also . so i cant do a thing now .
edit .
im thinking isnt it just possible that since the battery looks dead, that the screen just isnt getting enough power to be lighter ?
since both problems came at the same time i guess they must be connected in some way .
i mean is it possible that a new battery solves the problem or isnt it worht ordering a new battery ?
CRashed ...from a window
My phone crashed too... Crashed onto a carpetted floor from a window (about 5 feet) while being charged, and landed on the edge of a barbell. What was it doing there u ask? I wanted to get the best 3g reception thats why. I use it as my main modem/router y'see...
Yes i got a really dark screen too, and two vertical bright lights. the screen was alright, no cracks, nothing. but the buttons was dented since it landed on the barbell(which was on the floor ).
Sent to the shop and told me it'll cost me about 170usd to fix the lcd,..and said it's gonna cost another 50 usd to fix the touch screen. Knowing the shop was b.s'ing since i know the lcd could just be the only one affected so i plan to buy just the lcd. did a few practice disassembly, and eventually after the 3rd disassembly and reassembly the screen was completely dark...even if it did lit up, i cant see any image.. so i guess i'll just get the lcd+touch screen. since i dont wanna go through the hassle of soldering the fine connection anyway, i decided to buy the lcd+touchscreen online cositng about 140usd..
well, obviously mine's a hardware problem.. Buy yeah I'd say that the hd2 is sooooooooo fragile, your hd2 problem might be mainboard related.
ps. still waiting for my replacement lcd+touch.. who knows if mine is motherboard related too(since the buttons get hot, but i can still recieve calls+use as a modem)
baam2k said:
i got a crash i resetted ther phone .
after that phone works but the screen stays verry dark.
as if the backlight is broken.
i can see verry little on screen since its just so dark.
phoen works i can get phone cals etc but i just cant see a thing.
whats the problem . is my screen broken ?
Click to expand...
Click to collapse
if you can see the screen at all, you might check your backlight settings to make sure they didn't reset to like 10%.
Otherwise, I would take it in to get fixed. Sounds like the backlight died.
Have you hard reset to make sure it isn't a software issue?