Database Users

At&t 4G SOC code

Looking for At&t users who have had success adding SOC code HSDPPB to their data plan as mentioned in this thread.
http://forum.xda-developers.com/showthread.php?t=1109983
Did you have it done over the phone, in a store, what BS did you feed them, etc. Did it have a noticeable effect on your speeds? I do know that one needs a 4G IMEI, which I have but I found it through a Google search so I don't have the physical phone that it came from.
I have tried multiple firmware/modems (KE7,KF2,KF3,KG1), APNs (wap,phone), build.prop mod, and still the best speed I can get on average is around 1.5 Mbps. The only thing left to try is the SOC code. I live in the Washington DC area and am certain that we have good 4G coverage here.

!2020! said:
Looking for At&t users who have had success adding SOC code HSDPPB to their data plan as mentioned in this thread.
http://forum.xda-developers.com/showthread.php?t=1109983
Did you have it done over the phone, in a store, what BS did you feed them, etc. Did it have a noticeable effect on your speeds? I do know that one needs a 4G IMEI, which I have but I found it through a Google search so I don't have the physical phone that it came from.
I have tried multiple firmware/modems (KE7,KF2,KF3,KG1), APNs (wap,phone), build.prop mod, and still the best speed I can get on average is around 1.5 Mbps. The only thing left to try is the SOC code. I live in the Washington DC area and am certain that we have good 4G coverage here.
Click to expand...
Click to collapse
Something's not right... I'm in the Washington DC area as well, I do NOT have the 4G feature added, and I'm getting as high as 6Mbps/2Mbps...

Before I had the 4g plan, I was hovering around 2.0mbps. I switched to unlimited 4g with the help of an old phone, and now I sit around 4.5mbps. I now have HSDPPB. Do it over the phone. For convenience, find the IMEI of a 4g AT&T phone before you call.

!2020! said:
Looking for At&t users who have had success adding SOC code HSDPPB to their data plan as mentioned in this thread.
http://forum.xda-developers.com/showthread.php?t=1109983
Did you have it done over the phone, in a store, what BS did you feed them, etc. Did it have a noticeable effect on your speeds? I do know that one needs a 4G IMEI, which I have but I found it through a Google search so I don't have the physical phone that it came from.
I have tried multiple firmware/modems (KE7,KF2,KF3,KG1), APNs (wap,phone), build.prop mod, and still the best speed I can get on average is around 1.5 Mbps. The only thing left to try is the SOC code. I live in the Washington DC area and am certain that we have good 4G coverage here.
Click to expand...
Click to collapse
Just call AT&T up and tell them that you want to change your phone and give them the IMEI #. I transferred my unlimited 3g to 4g that way. I'm getting max 6mg in Dallas.

doboji said:
Something's not right... I'm in the Washington DC area as well, I do NOT have the 4G feature added, and I'm getting as high as 6Mbps/2Mbps...
Click to expand...
Click to collapse
Could you post your firmware/modem and APN settings please? Would be a big help. Thanks!

!2020! said:
Could you post your firmware/modem and APN settings please? Would be a big help. Thanks!
Click to expand...
Click to collapse
Baseband: I9100XXKE4
Kernel: 2.6.35.7-I9100ZSKF1
Build: GINGERBREAD.ZSKF1
APN:
Cingular 410
wap.cingular

3_D said:
Just call AT&T up and tell them that you want to change your phone and give them the IMEI #. I transferred my unlimited 3g to 4g that way. I'm getting max 6mg in Dallas.
Click to expand...
Click to collapse
The problem is getting the HSDPPB (4G SOC code) added and maintaining the grandfathered unlimited Smartphone Personal plan. I've tried in-store and over the phone and each time I've been told that they can't add that code to that plan - they have to switch me to a 2 or 4 gig capped plan. If anyone knows a way around that, I would be very happy to hear it.
As I understand it, the benefit of being on the HSDPPB 4G plan is being able to connect to the "ATT phone" APN, which provides faster speeds than the wap.cingular APN.

There are two reasons that you'd need to provide the IMEI of a 4G phone to AT&T.
1) You're on an old grand-fathered unlimited plan and want to be moved to a 4G plan.
2) You're registering for one of their 4G plans.
For all others, giving them the IMEI of a 4G phone will cause them to flag you for not being on a 4G plan as they do track plan usage/assignment by IMEI.
There's been some discussion as to whether being on a 4G plan gets you better speeds. The OP in the thread below claims having a 4G phone and a 4G IMEI and a 4G plan routes you through different (faster) gateways. Looking at the mixed results I'm not sure its true or matters.
http://forum.xda-developers.com/showthread.php?t=1109983
I'm on a dumb-phone plan and have gotten as high as 8MB down as I've traveled the country so I'm not sure there's better to be had. AT&T's continuing to upgrade their backhaul and there have been reports of bad performance while it's going on. I don't know if that or congestion is what's causing poor performance in DC. OP, I'd find someone with a 4G phone and a 4G plan to see what kind of speeds they're getting before changing your plan.

Once again I am getting up to 6Mbps in the DC Metro area on wap.cingular and no 4G feature.... so I really don't think you need the 4G or the att-phone APN for good speeds.

doboji said:
Something's not right... I'm in the Washington DC area as well, I do NOT have the 4G feature added, and I'm getting as high as 6Mbps/2Mbps...
Click to expand...
Click to collapse
Those of us using dumb-phone plans got them in different ways. Some people are using old iPhone plans, some are using grandfathered 3G plans, some switched saying they replaced their smartphone with a dumb-phone, and some started service that way (me). The last two categories seem to be getting the best performance from posts I've seen. In addition, some are using old SIMs from other phones/plans and some new (me). I think all of this has to be considered when talking globally about dumb-phone plan data performance.

I'm in the Dallas area and many times i get 6mps down and I'm only on the $10 unlimited media net plan...I really think you guys are just confusing At&t's crappy network speed with the fact that something is wrong with your phone but in realty everything is working fine. Blame At&t...

I'm still on the old DPPB 3G unlimited smartphone plan, and I've gotten 7+ Mbps on HSPA+ on occasion, using the wap.cingular APN. So far, I haven't seen a need to switch.

Americans...
First: GalaxyS2 is NOT a 4G phone... Not in Europe, Not in America, and NOT in China HSPA+ is NOT a 4G tech... 4G is LTE only! All our carriers are HSPA+ enabled and none of them say it's 4G...
About APN settings: Here in Portugal, all our carriers have the APN settings for Internet/MMS posted on their site... Why do you need XDA for this?

!2020! said:
Could you post your firmware/modem and APN settings please? Would be a big help. Thanks!
Click to expand...
Click to collapse
here are apn settings:
I copied these APN settings from my Infuse, posting here in case they're helping to folks having problems.
Note: These settings are copied *exactly*... same capitalization (or not), etc.
1st APN (all fields not listed should be left at default setting)
Name: ATT PHONE
APN: Phone
MCC: 310
MNC: 410
APN Type: internet
2nd APN (all fields not listed should be left at default setting)
Name: ATT WAP
APN: wap.cingular (note: does not include .com)
PROXY: wireless.cingular.com
PORT: 80
MMSC: http://mmsc.cingular.com
MMS PORT: 80
MCC: 310
MNC: 410
APN TYPE: mms,supl
(I realize our SGS2s only have internet or mms available to select for APN type, so I selected mms -- I'm able to send mms successfully)

Mulder3 said:
Americans...
About APN settings: Here in Portugal, all our carriers have the APN settings for Internet/MMS posted on their site... Why do you need XDA for this?
Click to expand...
Click to collapse
Because American wireless companies don't offer that level of service. They prefer that customers only use phones locked to their service.

Mulder3 said:
Americans...
First: GalaxyS2 is NOT a 4G phone... Not in Europe, Not in America, and NOT in China HSPA+ is NOT a 4G tech... 4G is LTE only! All our carriers are HSPA+ enabled and none of them say it's 4G...
About APN settings: Here in Portugal, all our carriers have the APN settings for Internet/MMS posted on their site... Why do you need XDA for this?
Click to expand...
Click to collapse
Europeans...
We're not idiots. We'll also have the largest LTE networks in the world soon. It's easier to speak in terms of "4G" as very few phones in the U.S. have radios that support HSPA+ even though it's an extension of existing technology. Go back to your conversations about how your networks drain the phone's battery, can't maintain a connection, and don't support fast dormancy.

BarryH_GEG said:
Europeans...
We're not idiots. We'll also have the largest LTE networks in the world soon. It's easier to speak in terms of "4G" as very few phones in the U.S. have radios that support HSPA+ even though it's an extension of existing technology. Go back to your conversations about how your networks drain the phone's battery, can't maintain a connection, and don't support fast dormancy.
Click to expand...
Click to collapse
LOL! Thanks Barry...well said. Personally I'm beginning to think there might be a hardware problem with my phone given everyone's response.

!2020! said:
I'm beginning to think there might be a hardware problem with my phone given everyone's response.
Click to expand...
Click to collapse
You might try swapping your SIM at an AT&T store first. My account's new showing no phone assigned to it and they over-nighted me a SIM. Maybe someone else can comment on their experience using a SIM from a previous phone/plan and whether they had to anything afterward.

I have 2 s2's sitting here. Both with litning rom 2.2, both on the same att account, and both are in the system with the same atrix imie.
One is getting 6-8mbps down the other is getting 3-4mbps down. What would make one slower than the other?

djsaad1 said:
I have 2 s2's sitting here. Both with litning rom 2.2, both on the same att account, and both are in the system with the same atrix imie.
One is getting 6-8mbps down the other is getting 3-4mbps down. What would make one slower than the other?
Click to expand...
Click to collapse
That's interesting. What happens if you swap the SIMs?

Noob Q about AT&T and APNs

Hey guys, I have the galaxy note and am in freaking LOVE with it, best $700 Ive spent (excluding that time with Babmi, but i digress)..anyway....I bought a real 4g ATT monthly plan for like $70/month with employee discount...i put the SIM in and had to manually put in the APN to get data. Ive tried a couple of different APN and the DL speeds range from crap to like 6-7MBS ON THE SAME APN, like its totally random. My Q is, are the APN 'all or nothing?'...meaning if the APN works is it fully functional, full H+ speeds etc, or are some of the APN 'limited' in their speed? Hope the Q makes sense, thanks in advance.

i would check at&t's 4 g map to make sure you are in the dark blue zone to help determine what speeds you should be getting. i am actually coded for a 4g plan with them but since i am not in a 4g area the best i csn do is around 3mbs.
Sent from my GT-N7000 using XDA App

There are only two apn settings for AT&T. Right now they both give the same service, but it's possible that in the future they'll limit the non-4g dumbphone one. If you're on the 4g smartphone plan and were able to get 6-7Mbps even for a second, your settings are correct and you can't do any better. It's all up to AT&T's coverage now.

And once I have the right settings, do I have to change them from time to time? Or should it be good for the remainder?

That would be about right for real world H+ speeds. Standard hsdpa 3g on ATT(not Plus) will give you about 3,000-4,000 kbps down and about 1,000 kbps up. hsdpa+ is only 2 times as fast down(real world), and about the same up.
While that's not very good when you compare it to LTE, it's really good when you compare to to other "3G' speeds. It's really "good" 3G, but it's still 3G, don't let them fool you.

AT&T sacrificing 3G speeds for LTE?

So I have the LTE Note and the 3G 6800GT. I called AT&T and confirmed the IMEI for both are correctly registered, and I assume the PTA data (didn't double check that, but I get messages on both, etc.). I'm running a custom rom in the 7.7, stock based RC3 from sk806 (sp?).
So of course the LTE speeds are very fast, but that's not the point. The point is that it seems to me that 3G speeds are slower than they were a couple of months ago, when I still had my iPhone 4.
Either that, or the 7.7 is not HSPA+. With the iPhone I used to get 4K+ down/at least 1/1.5 up. With the 7.7 3G, I never get to 3K down, more like 2200/2800 down, while i only reached 1k once up. Mostly I get 400/700kbs up.
Is that anybody else's experiences, or is that my particular area?
Thanks.

My HSPA+ speeds on my GS2 (international) haven't changed recently. The obvious answer is that your area's network has become more congested, since none of the speeds you listed is even capping out bandwidth on vanilla 3G.
APN could certainly have an effect as well. I still get the best speeds using pta, but you should make sure that's actually the APN you're using. I don't know what AT&T considers "correctly registered" for the P6800, but according to my best understanding of their logic, it should be on the fauxG plan and using the phone APN, which tends to be more congested than pta. AT&T will also let you use medianet/non-smartphone data with the P6800, and wap.cingular is definitely a slower connection. Check your APN settings, and the plan you're on--you can only use pta with the "4G LTE" data plan, not the "4G" data plan.

Well, one reason is that I don't live exactly on a city center, so my speeds are always slower than most (25K tops for LTE, 4K tops for 3G). The thing is, by 7.7 is doing half of what the iPhone used to do on the same spot (home), so I'm not sure. Going to try my wife's blackberry Torch and see what it gets.
But yeah, it might be my area. But I was just wondering if it makes sense for AT&T to make LTE even faster sacrificing a bit of 3G speeds, when available bandwidth is limited already. Looks like AT&T might think that it would make LTE more attractive and would "spread the word" about AT&T data faster this way. Power users would be on LTE anyway, so they wouldn't notice.

I just got 3.5 Mbps down HSPA+ on my 6800 in the same spot where I'm getting 35Mbps down on my LTE Note. That's about how it has been previously.

[Q] Is anyone in NYC getting decent data speed on ATT

Hi,
I've read pages and pages of APN threads and still can't get decent speeds on ATT (nor can I send MMS).
Is anyone in NYC getting good speeds as well as MMS capability?
If so, would you mind listing the APN settings that you're using?
Thanks,
Chris

What APN are you using? And what plan are you on (dunno if it makes a difference as IMO it shouldn't).
What speeds are you getting currently also?

I, too, am in NYC with AT&T. I have used both the 'phone' and 'pta' APNs and all variations thereof and have settled on the 'pta' APN.
The best speeds the N4 managed to get with any of the APNs I tried was probably close to 1600kbps down/ 250kbps up and 225ms ping. This is in Midtown Manhattan and Brooklyn Heights. Although the phone consistently connects to HSPA+ 21.1 network, I am just not seeing the hypothetical speeds everyone is talking about.
In any case, this doesn't concerns me all that much. Data speeds are still sufficient enough for my needs and at home I have it connected to wifi anyway.
Never tried MMS since I dont message over cell networks.
Oh and my sim and data plan is LTE provisioned. I think the recommendation is to use 'phone' APN with non-LTE sims and 'pta' APN with LTE sims. I'd recommend just set it and forget it. No point obsessing over it.
Another tip I've heard is to try to restart the phone after every APN change for the changes to *really* take effect.

Klondikebar_ said:
I, too, am in NYC with AT&T. I have used both the 'phone' and 'pta' APNs and all variations thereof and have settled on the 'pta' APN.
The best speeds the N4 managed to get with any of the APNs I tried was probably close to 1600kbps down/ 250kbps up and 225ms ping. This is in Midtown Manhattan and Brooklyn Heights. Although the phone consistently connects to HSPA+ 21.1 network, I am just not seeing the hypothetical speeds everyone is talking about.
In any case, this doesn't concerns me all that much. Data speeds are still sufficient enough for my needs and at home I have it connected to wifi anyway.
Never tried MMS since I dont message over cell networks.
Oh and my sim and data plan is LTE provisioned. I think the recommendation is to use 'phone' APN with non-LTE sims and 'pta' APN with LTE sims. I'd recommend just set it and forget it. No point obsessing over it.
Another tip I've heard is to try to restart the phone after every APN change for the changes to *really* take effect.
Click to expand...
Click to collapse
Today I switched to the non-LTE 4G plan.
My APN is as follows:
APN: phone
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
APN type: default,mms,supl,hipri,fota,admin
APN protocol: IPv4/IPv6​
I'm lucky to get 1.5mbps. Seems pretty awful to me.
AT&T has been having outages in Manhattan today, so I'm hoping that has something to do with it. I had to really drill into the guy to get him to give me a non-LTE provisioned 4G plan, hoping that would help. It obviously hasn't.

czucker said:
Hi,
I've read pages and pages of APN threads and still can't get decent speeds on ATT (nor can I send MMS).
Is anyone in NYC getting good speeds as well as MMS capability?
If so, would you mind listing the APN settings that you're using?
Thanks,
Chris
Click to expand...
Click to collapse
Not that I have a ATT sim directly, I use Straight Talk - ATT sim. I was able to get 4-5mbps download and 1-1.5mbps in Flatiron district. Approximately the same in Jersey City. Park slopes it was a little slow.
Again I am on a MVNO based on ATT so orignal ATT phones should get better speeds. I use the APN att.mvno

czucker said:
Today I switched to the non-LTE 4G plan.
My APN is as follows:
APN: phone
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
APN type: default,mms,supl,hipri,fota,admin
APN protocol: IPv4/IPv6​
I'm lucky to get 1.5mbps. Seems pretty awful to me.
AT&T has been having outages in Manhattan today, so I'm hoping that has something to do with it. I had to really drill into the guy to get him to give me a non-LTE provisioned 4G plan, hoping that would help. It obviously hasn't.
Click to expand...
Click to collapse
Do you know if non-LTE 4G plans/sim lets you access the HSPA network? I was told by (rather rude) sales reps at my first attempted AT&T store that they will give data plan with 4G access only to their "branded" phones.
AT&T hasn't given me issues thus far, but man, getting service working on the N4 has been such an ordeal! I have had to storm out of two stores because the sales reps wouldn't even agree to do anything with my phone because "it is not an AT&T phone" and were downright rude. One of them even suggested "there are always other networks you can go to...". I had to use my friend's 4G phone to get myself a free LTE capable sim.

Klondikebar_ said:
Do you know if non-LTE 4G plans/sim lets you access the HSPA network? I was told by (rather rude) sales reps at my first attempted AT&T store that they will give data plan with 4G access only to their "branded" phones.
AT&T hasn't given me issues thus far, but man, getting service working on the N4 has been such an ordeal! I have had to storm out of two stores because the sales reps wouldn't even agree to do anything with my phone because "it is not an AT&T phone" and were downright rude. One of them even suggested "there are always other networks you can go to...". I had to use my friend's 4G phone to get myself a free LTE capable sim.
Click to expand...
Click to collapse
Yes, they have two 4G plans. One is Smartphone 4G LTE and the other is Smartphone 4G. The non-LTE 4G plan supports HSPA+.
I had to argue with a tech support guy over live chat for ages and eventually ask for a supervisor. The chat log kind of makes for funny reading.
Unfortunately, after all my needling, I feel kind of like an ass. It didn't seem to help at all.
Also note, if you get a non-LTE 4G plan, you have to use the phone APN. The pta APN will only work with LTE plans (so far as I know).

kewlguy said:
Not that I have a ATT sim directly, I use Straight Talk - ATT sim. I was able to get 4-5mbps download and 1-1.5mbps in Flatiron district. Approximately the same in Jersey City. Park slopes it was a little slow.
Again I am on a MVNO based on ATT so orignal ATT phones should get better speeds. I use the APN att.mvno
Click to expand...
Click to collapse
The mvno APN is Straight Talk only. Still your speeds are better than mine. I've been getting ****ty speeds in Midtown, DUMBO, Brooklyn Heights and Midwood.
T-Mobile is looking better and better.

czucker said:
The mvno APN is Straight Talk only. Still your speeds are better than mine. I've been getting ****ty speeds in Midtown, DUMBO, Brooklyn Heights and Midwood.
T-Mobile is looking better and better.
Click to expand...
Click to collapse
damm guys thats really sad to hear iv been thinking of trying out at&t as its supposed to be slightly better then t-mobile id hope you guys would be getting better speeds in nyc i have run a number of speed tests in manhattan,staten island, brooklyn (midwood) sheapshead bay area here is a link to my speed test results in midtown http://www.speedtest.net/android/309048821.png speeds seem to be faster iin the morning. what speeds are you guys getting in different areas on at&t ?

So what is "Data Unlimited for Smartphone Personal" categorized as? 3G?
I do see I get HSPAP at some spots.

SysAdmNj said:
So what is "Data Unlimited for Smartphone Personal" categorized as? 3G?
I do see I get HSPAP at some spots.
Click to expand...
Click to collapse
I believe so, yes. I do find AT&T's variety of data plans a bit confusing though.

AT&T Setup for Nexus 4

I've seen this come up on several threads and I get chats about it all the time. I work for Consumer Data Support at AT&T. This is not an official AT&T statement, just trying to help out my fellow Nexus users. This will only apply if you have an actual AT&T account, not pre-paid service or third party service. When you get your N4, you need to have an AT&T microSIM that is either active or new. Any SIM that was used previously and taken off of an account is no good.
Call or chat in to AT&T and tell them you need to update your equipment. Give them the IMEI (dial *#06#) and the ICCID from your SIM if it's new. Your IMEI should come up as an LG E960. Tell them to update your data plan to HSPA+. If you're already on an android-based LTE or HSPA+ data plan then you're good to go on all this so far. Changing the data plan will not kick you off of a grandfathered data plan (ie unlimited data). Oh, and of courese, you will only get HSPA+ speeds if you are in the right coverage area.
The most important part is the next step, the reason everyone's getting crappy speeds is the APN. LG programed the default AT&T APN as wap.cingular, that's an old APN. Use the following settings and restart your phone. You should be all set.
Name: AT&T
APN: phone
Proxy:
Port:
Username:
Password:
Server:
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication type:
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
*On another note, if you're trying the LTE hack, you will need to have an LTE data plan on your account. Which means you need an IMEI for an LTE phone (one that AT&T will recognize) on your account for them to add the LTE plan. Once you've got that use the same APN settings, but change the APN from 'phone' to 'pta'.
I'll be happy to answer any questions on this, however if you want AT&T policy info or to ***** about your service I'm going to tell you to go to the AT&T website or to call 611.
- Exlipse
Twitter - @ExlipseVII
Nexus 4 - Euroskank Jellybro - Trinity
Nexus S - Jellybro

Hey man...this kicks ass. I'm REALLY hoping this solves my odd network issues. I can surf the web and use Spotify/Pandora, among other things, all day no problem but Facebook rarely works (yet I get notifications...), I can't SEND email (yet I receive it...) and the speedtest app errors out after the ping test.
Can you get me that MMSC? PM...text message...whatever, I don't care. Hoping this would fix these couple issues and make my phone perfect!

thanks so much...i have like 5 apns and i will try this one.:good::good:

Thanks for posting this, it's appreciated! These settings have been floating around the forums though, with some slight differences. For example, the settings I'm currently using came from the "how to get 4g speeds on AT&T" thread in the general section. They're the same as what you posted except for these entries:
APN type: default,admin,fota,mms,supl,hipri
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Will the differences in these particular settings actually make any difference in the real world?
Oh, and the MMSC setting is: http://mmsc.mobile.att.net
Sent from my Nexus 4 using Tapatalk 2

Looking like it's still not working for me with those settings...ideas?

k_nivesout said:
They're the same as what you posted except for these entries:
APN type: default,admin,fota,mms,supl,hipri
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Will the differences in these particular settings actually make any difference in the real world?
Click to expand...
Click to collapse
I don't see the IPv6 making a difference unless you're using something that requires it. As far as the APN type, what I posted is what I've been using, I'm not really sure what function those other types imply.
Oh, and the MMSC setting is: ...
Click to expand...
Click to collapse
Yes! This is the MMSC address. Thanks!

I've been trying every combination available and the typical data I get is 3M down and 1M up. Occasionally can get up to 5m down. Coming from a Skyrocket that got 20+ this is a real bummer.
Is there any advantage to running the APN at "phone" versus "pta"? Doesn't seem to change the download.

Setting IPv4/IPv6 was what was causing my data to drop out when leaving WiFi. The phone would be in this constant loop of data on/off until I toggled airplane mode on and off. One I changed the settings to IPv4 only, I haven't had an issue in weeks.
Sent from my Nexus 4 using xda premium

Bombn said:
I've been trying every combination available and the typical data I get is 3M down and 1M up. Occasionally can get up to 5m down. Coming from a Skyrocket that got 20+ this is a real bummer.
Is there any advantage to running the APN at "phone" versus "pta"? Doesn't seem to change the download.
Click to expand...
Click to collapse
If you still have the LTE plan on your line, the PTA APN should work fine. I haven't personally tested it though. You can always change it to phone and test it out. The other settings are the same between the two.

gotzaDroid said:
Setting IPv4/IPv6 was what was causing my data to drop out when leaving WiFi. The phone would be in this constant loop of data on/off until I toggled airplane mode on and off. One I changed the settings to IPv4 only, I haven't had an issue in weeks.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I did have problems using IPv4/IPv6 as well, that was on StraightTalk. Not sure how it effects devices on AT&T, based on this though I would recommend keeping it on straight IPv4 unless 6 is needed.

Exlipse said:
Call or chat in to AT&T and tell them you need to update your equipment. Give them the IMEI (dial *#06#) and the ICCID from your SIM if it's new. Your IMEI should come up as an LG E960. Tell them to update your data plan to HSPA+. If you're already on an android-based LTE or HSPA+ data plan then you're good to go on all this so far. Changing the data plan will not kick you off of a grandfathered data plan (ie unlimited data). Oh, and of courese, you will only get HSPA+ speeds if you are in the right coverage area.
Click to expand...
Click to collapse
That doesn't quite work. I'm on a shared data plan (unlimited everything), but AT&T will not (or cannot) upgrade the data plan for 4G unless you have an IMEI number of a phone they recognize as 4G capable.
After I got my phone I went into an AT&T store to get a new micro sim card and activate the phone on the network. When I got home I noticed my download speeds were only 0.01Mbps!!!! Did some research and found the APN was for a 2G phone. I created new APN configurations for both "phone" and "pta" with all the proper settings. I can now see a gray H above the signal bars, but download speeds are still below 3M because the data plan is throttling me to 3G speeds.
I called twice to AT&T's call center and went back to the AT&T retail store to ask them to update my plan to HSPA+, but every time I give my Nexus 4 IMEI number, they say they cannot change the plan to say Smartphone for 4G... all they can give me is a smartphone data plan for 3G. AT&T's database for IMEI numbers does NOT recognize a Nexus 4 as 4G capable so their system will not allow reps to change a customer's plan to 4G. I've reported this to Google support and they are checking into it.
Kinda sad to think all these Nexus 4 customers getting a great phone, but then having poor data speeds when using AT&T. Even the need to create new APNs is impossible for most people... how would a normal person even know to do that? So they are using a fantastic phone, but with a wap APN and 2G speeds! How stupid is that?
If you work for AT&T, can you explain how to get AT&T to recognize that a Nexus 4 is a 4G phone and allow setup and configurations to support the phone properly on a HSPA data plan?

Bombn said:
I've been trying every combination available and the typical data I get is 3M down and 1M up. Occasionally can get up to 5m down. Coming from a Skyrocket that got 20+ this is a real bummer.
Is there any advantage to running the APN at "phone" versus "pta"? Doesn't seem to change the download.
Click to expand...
Click to collapse
If your previous phone was a skyrocket(LTE capable device), I'm assuming your plan is provisioned for 4g. You do realize you wont get the same speeds with the N4 vs skyrocket no matter what settings you try.
---------- Post added at 10:47 AM ---------- Previous post was at 10:40 AM ----------
Rmac2 said:
That doesn't quite work. I'm on a shared data plan (unlimited everything), but AT&T will not (or cannot) upgrade the data plan for 4G unless you have an IMEI number of a phone they recognize as 4G capable.
After I got my phone I went into an AT&T store to get a new micro sim card and activate the phone on the network. When I got home I noticed my download speeds were only 0.01Mbps!!!! Did some research and found the APN was for a 2G phone. I created new APN configurations for both "phone" and "pta" with all the proper settings. I can now see a gray H above the signal bars, but download speeds are still below 3M because the data plan is throttling me to 3G speeds.
I called twice to AT&T's call center and went back to the AT&T retail store to ask them to update my plan to HSPA+, but every time I give my Nexus 4 IMEI number, they say they cannot change the plan to say Smartphone for 4G... all they can give me is a smartphone data plan for 3G. AT&T's database for IMEI numbers does NOT recognize a Nexus 4 as 4G capable so their system will not allow reps to change a customer's plan to 4G. I've reported this to Google support and they are checking into it.
Kinda sad to think all these Nexus 4 customers getting a great phone, but then having poor data speeds when using AT&T. Even the need to create new APNs is impossible for most people... how would a normal person even know to do that? So they are using a fantastic phone, but with a wap APN and 2G speeds! How stupid is that?
If you work for AT&T, can you explain how to get AT&T to recognize that a Nexus 4 is a 4G phone and allow setup and configurations to support the phone properly on a HSPA data plan?
Click to expand...
Click to collapse
I'm on the DataPro plan with my N4. If they can't switch your plan to an appropriate HSPA+ here's what you can do;
Walk into an ATT store or Best Buy(BB) and grab the IMEI number from one of their 4g capable phones(demo unit). Call them back with that IMEI and they can switch it.

Rmac2 said:
That doesn't quite work. I'm on a shared data plan (unlimited everything), but AT&T will not (or cannot) upgrade the data plan for 4G unless you have an IMEI number of a phone they recognize as 4G capable.
Click to expand...
Click to collapse
Right, the IMEI must be recognized by the system as HSPA+ / LTE / Etc to get the right plan.
I can now see a gray H above the signal bars, but download speeds are still below 3M because the data plan is throttling me to 3G speeds.
Click to expand...
Click to collapse
The H data tag is for HSDPA, it's still 3G just better, but not quite HSPA+. I usually have H, and the phone will cycle between H and H+ depending on what I'm doing.
I called twice to AT&T's call center and went back to the AT&T retail store to ask them to update my plan to HSPA+, but every time I give my Nexus 4 IMEI number, they say they cannot change the plan to say Smartphone for 4G... all they can give me is a smartphone data plan for 3G. AT&T's database for IMEI numbers does NOT recognize a Nexus 4 as 4G capable so their system will not allow reps to change a customer's plan to 4G. I've reported this to Google support and they are checking into it.
Kinda sad to think all these Nexus 4 customers getting a great phone, but then having poor data speeds when using AT&T. Even the need to create new APNs is impossible for most people... how would a normal person even know to do that? So they are using a fantastic phone, but with a wap APN and 2G speeds! How stupid is that?
If you work for AT&T, can you explain how to get AT&T to recognize that a Nexus 4 is a 4G phone and allow setup and configurations to support the phone properly on a HSPA data plan?
Click to expand...
Click to collapse
This is odd, how long ago did you try contacting us? Back in Dec when the N4 came out, we did not have the IMEIs, so this would definitely happen. LG has since sent us the IMEI range though, so all of the N4's should come up as LG E960s and have the right data plan. If you're on a Mobile Share account, then as long as the phone is listed as 4G you're all set. Try chatting in via the website and request to talk to someone in CDS, the data support team is your best shot at fixing something like this.

eep2378 said:
I'm on the DataPro plan with my N4. If they can't switch your plan to an appropriate HSPA+ here's what you can do;
Walk into an ATT store or Best Buy(BB) and grab the IMEI number from one of their 4g capable phones(demo unit). Call them back with that IMEI and they can switch it.
Click to expand...
Click to collapse
I'm aware of that "hack" and even mentioned it to call rep, but they said it was illegal to do it. I also had a heated discussion with an AT&T supervisor over the issue... even though I'm paying for 4G speeds and have a phone they didn't need to subsidize I still can't get them to accurately update their N4 records nor just change a data plan setting in their system to allow me to use what I'm paying for... extremely frustrating!
Google and LG really should take some responsibility for resolving the problem since they are selling the phone.

eep2378 said:
Walk into an ATT store or Best Buy(BB) and grab the IMEI number from one of their 4g capable phones(demo unit). Call them back with that IMEI and they can switch it.
Click to expand...
Click to collapse
This will definitely work. I certainly didn't tell anyone to do this though =D

Exlipse said:
The H data tag is for HSDPA, it's still 3G just better, but not quite HSPA+. I usually have H, and the phone will cycle between H and H+ depending on what I'm doing.
This is odd, how long ago did you try contacting us? Back in Dec when the N4 came out, we did not have the IMEIs, so this would definitely happen. LG has since sent us the IMEI range though, so all of the N4's should come up as LG E960s and have the right data plan. If you're on a Mobile Share account, then as long as the phone is listed as 4G you're all set. Try chatting in via the website and request to talk to someone in CDS, the data support team is your best shot at fixing something like this.
Click to expand...
Click to collapse
Does your H stay gray or turn blue like the bars? I'm assuming the gray means HSPA is available, but blue means it's actively using 4G.
I contacted AT&T yesterday... got the N4 on Thursday two days ago. The phone does show as LG E960 on my account online, but my data plan just shows "Smartphone", not "Smartphone for 4G" like my son's One X+. Both my son's phone and daughter's iPhone 5 can pull data down at 5M each while mine is lucky to get 3M... all in the same location in our home.
We're on a Mobile Share plan... and I asked both the tech and supervisor if I could be sent to higher level support... no can do they said... told me I need an IMEI number for a 4G phone to change the data plan. Will a rep just send me to CDS by just me asking?
Bottom line is something is STILL not set up properly within AT&T for N4 customers. Why was there only one APN for the phone and it was wap 2G? Why can't someone configure my data plan for a 4G phone without me tricking them with false IMEI numbers? These are things your average customer will never even know to do.

Rmac2 said:
I'm aware of that "hack" and even mentioned it to call rep, but they said it was illegal to do it. I also had a heated discussion with an AT&T supervisor over the issue... even though I'm paying for 4G speeds and have a phone they didn't need to subsidize I still can't get them to accurately update their N4 records nor just change a data plan setting in their system to allow me to use what I'm paying for... extremely frustrating!
Google and LG really should take some responsibility for resolving the problem since they are selling the phone.
Click to expand...
Click to collapse
Well, I would call back and speak to someone else. I'm using the IMEI number from my SGS2(i777) without any issue.

Rmac2 said:
Does your H stay gray or turn blue like the bars? I'm assuming the gray means HSPA is available, but blue means it's actively using 4G.
Click to expand...
Click to collapse
The data tag does not turn colors, it will still be grey on H+ as well.
I contacted AT&T yesterday... got the N4 on Thursday two days ago. The phone does show as LG E960 on my account online, but my data plan just shows "Smartphone", not "Smartphone for 4G" like my son's One X+. Both my son's phone and daughter's iPhone 5 can pull data down at 5M each while mine is lucky to get 3M... all in the same location in our home.
We're on a Mobile Share plan...
Click to expand...
Click to collapse
Those are both LTE phones, the mobile share plans have less complicated codes. The only two options are LTE and everything else, if you are on the 'smartphone' plan then it should be right. 3mbps down is low, but it's still an 'acceptable' HSPA+ speed.
and I asked both the tech and supervisor if I could be sent to higher level support... no can do they said... told me I need an IMEI number for a 4G phone to change the data plan. Will a rep just send me to CDS by just me asking?
Bottom line is something is STILL not set up properly within AT&T for N4 customers. Why was there only one APN for the phone and it was wap 2G? Why can't someone configure my data plan for a 4G phone without me tricking them with false IMEI numbers? These are things your average customer will never even know to do.
Click to expand...
Click to collapse
Yea, if you ask to transfer they should sent you over. The only time transferring becomes a problem is if you have a company / school discount code on your account. Don't ask me why it matters, something to do with the agreement I imagine. But, it limits transfer options. The APN that LG defaulted to is still in use and works, you can pull 3G on it.. it just doesn't work as well as phone. Like I said in the OP, I have no idea why they used that one. Every N4 chat I've had though, my customer has reported better speeds immediately after switching to the phone APN.

Rmac2 said:
Does your H stay gray or turn blue like the bars? I'm assuming the gray means HSPA is available, but blue means it's actively using 4G.
I contacted AT&T yesterday... got the N4 on Thursday two days ago. The phone does show as LG E960 on my account online, but my data plan just shows "Smartphone", not "Smartphone for 4G" like my son's One X+. Both my son's phone and daughter's iPhone 5 can pull data down at 5M each while mine is lucky to get 3M... all in the same location in our home.
We're on a Mobile Share plan... and I asked both the tech and supervisor if I could be sent to higher level support... no can do they said... told me I need an IMEI number for a 4G phone to change the data plan. Will a rep just send me to CDS by just me asking?
Bottom line is something is STILL not set up properly within AT&T for N4 customers. Why was there only one APN for the phone and it was wap 2G? Why can't someone configure my data plan for a 4G phone without me tricking them with false IMEI numbers? These are things your average customer will never even know to do.
Click to expand...
Click to collapse
To your last question, the answer is simple. Because you didn't buy the phone from ATT and sign another 2 year contract, they could give a crap about wasting energy to properly resolve your issue.
I went through something similar when I first got my N4. A supervisor basically told me, "because the phone wasn't built for their network(didn't buy from them), they could not guarantee results regarding data". WHAT?? I simply told them, it has absolutely nothing to do with whether the phone was "built" for your network, it accepts the SAME bands, as YOUR NETWORK, end of story!!

and domiogy
Exlipse said:
Those are both LTE phones, the mobile share plans have less complicated codes. The only two options are LTE and everything else, if you are on the 'smartphone' plan then it should be right. 3mbps down is low, but it's still an 'acceptable' HSPA+ speed.
Yea, if you ask to transfer they should sent you over. The only time transferring becomes a problem is if you have a company / school discount code on your account. Don't ask me why it matters, something to do with the agreement I imagine. But, it limits transfer options. The APN that LG defaulted to is still in use and works, you can pull 3G on it.. it just doesn't work as well as phone. Like I said in the OP, I have no idea why they used that one. Every N4 chat I've had though, my customer has reported better speeds immediately after switching to the phone APN.
Click to expand...
Click to collapse
Thanks! I've gotten more information from you than several calls and visits to AT&T. Oddly, I just did a speed test and now I'm getting 5M downloads (matching the One X+ and iPhone 5) so maybe a APN change finally is working for me. I'm using the "phone" settings. I'll be satisfied with these speeds, but it still doesn't resolve a bigger problem that other N4 newbies will experience. I had to create the APN myself... and even knew to check these forums for help... something most customers will never do so they will be stuck with poor data performance on a great phone.