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As most using GS2 on Att the data speeds are poor.
I have mine on Att $50 prepaid unlimited all, using an infuse Imei.
Data speeds are still poor (avg 12-1500kbps).
ANY phone on Att "4G" performs poorly.
So, what I did (initially as a temporary measure) was get a Sprint MiFi portable hotspot ($35mo), carry with me and run off their 4G. (My work has me on the move around the chicago area...it's worth it).
I can tell you, data absolutely FLIES...(significantly better than the Evo 4g btw, as your at the mercy of tower positioning. The Evo on the Mifi performs way better also).
In the 10days I've had it, I've NEVER gone to 3G.
I'm considering just sticking with this arrangement when SGS2 breaks here if the phone's are dumbed down in any way. Good thing is the data reports to Att are virtually Zero on my dumbphone plan at 6-8M's/mo.....as I have unlimited data on Sprint.
So yeah its $85mo total for me.
SO, for those who really prioritize network speed (and why tether this brilliant device to a 3rd rate network), you might consider trying it for 30days. Don't need a current Sprint account.
Makes unlimited surfing and tethering movies etc fun again!
(suggestion tho if you do: have an extra phone and MiFi battery, and wall charger!).
I agree that the 4G speeds are not much faster than good 3G, no matter which settings are tried. Glad to know Sprint is fast, the competition is sure to cause AT&T to increase their speeds to keep up.
That being said, you may want to rename this thread. I was expecting some new method to improve AT&T speeds when I clicked it. Something like "AT&T is hopelessly slow, tether with Sprint instead" would make more sense.
For me, I can't be bothered to carry a MiFi with me at all times and pay another company money each month. I'll just do the best I can with AT&T and hope they improve the HSPA+ speeds in my area. I get between 1 and 2.5 mbps just about anywhere so its not unbearable. The real killer is the slowness to switch from 3G to H+ every time I try to use the data connection...
Ah, your right about title.
I guess it's method to obtain fast speeds while on Att!
TheSopranos16 said:
I get between 1 and 2.5 mbps just about anywhere so its not unbearable. The real killer is the slowness to switch from 3G to H+ every time I try to use the data connection...
Click to expand...
Click to collapse
It's sounds like something's wrong with your settings or SIM. I live in a 3G area and pull between 2-3MB down. When I'm traveling in a HSPA+ area I get between 4-8MB down. I'm on a post-paid data for non-Smartphones plan. I actually do the opposite of the OP. I use my SGS2 to tether my tablet and download and watch Hulu with no stuttering.
BarryH_GEG said:
It's sounds like something's wrong with your settings or SIM. I live in a 3G area and pull between 2-3MB down. When I'm traveling in a HSPA+ area I get between 4-8MB down. I'm on a post-paid data for non-Smartphones plan. I actually do the opposite of the OP. I use my SGS2 to tether my tablet and download and watch Hulu with no stuttering.
Click to expand...
Click to collapse
I got similar speeds on my old Captivate (although it was HSPA, not HSPA+). Friends of mine with the Inspire get the same speeds as well. I think its the area. I live in Central New Jersey and according to PCMag's mobile network speed test, this area is about the worst there is for AT&T speeds:
http://www.pcmag.com/Fastest-Mobile-Networks-2011
What area's are you getting between 4-8 in? Have you ever tried in New Jersey?
I've got 2-4kbps.....but it's rare. It's usually 12-15 give or take. Also, ping time on Att seems really slow, usually double the time of Evo.
I've tried new sim twice.
2nd time went to an Att guy I know personally, showed him the SGS2 (normally I wouldn't cause they'd take it to the computer and not allow it on dumbphone plan)....he made some adjustment in the system for me gave me a new sim card....and results were the same.
Speedtest doesn't reflect real world results anyway.
Take a site....say crackberry.com....at its 4bar best Att will download the whole site in 35-40 sec. MiFi is consistently will do it at 15sec.
It's always about 3 times faster. For a guy who needs data on the go, that's big.
BarryH_GEG said:
It's sounds like something's wrong with your settings or SIM. I live in a 3G area and pull between 2-3MB down. When I'm traveling in a HSPA+ area I get between 4-8MB down. I'm on a post-paid data for non-Smartphones plan. I actually do the opposite of the OP. I use my SGS2 to tether my tablet and download and watch Hulu with no stuttering.
Click to expand...
Click to collapse
I'm in Los Angeles and my speeds are generally between 5-8MB/down. Recent trip to NYC yielded similar numbers.
12/28/11 UPDATE:
The reason for the better speeds on the Skyrocket is that it uses the 'pta' apn instead of the 'phone' or 'wap.cingular' ones. The only way to use that apn is if you have an LTE sim card and you have an LTE data plan on your account (you won't get a data connection if you try to use that apn without the sim and data plan). So, I went to my local AT&T store and got a new sim and had them switch my plan and now I am able to get pings in the 50-70ms range and my download speeds have doubled. I'm sure this varies a lot from area to area but we will all need to upgrade to an lte sim and data plan eventually so you might as well do it now and try out the new APN. It made a significant improvement for me in central New Jersey. Good Luck!
Here are the apn settings that I copied from my wife's Skyrocket. Again, YOU MUST BE ON THE LTE DATA PLAN AND HAVE AN LTE SIM CARD FOR THIS TO WORK.
Name: ATT pta
APN: pta
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: None
APN type: internet + mms
Any fields not mentioned above should be left blank.
Original Post:
So yesterday I bought my wife the SGS2 Skyrocket (she wanted an iPhone, I wouldn't allow it). I started setting things up for her and did a speedtest to see how it compared to my i9100. WOW, that phone is blazing fast! And we are in central New Jersey where there is no LTE available so this was on HSPA+. I have only tested in a few locations, but at my house she got 6 mbps down and 2 up. I tested mine right after and I got around half that (and I have NEVER gotten 6 mbps down since I've owned my phone). These tests were consistent as I ran them multiple times. Her ping was also consistently around 60ms in many different locations with many different signal levels. My ping never goes below around 110ms. Needless to say, I'm displeased about this. I know there were a bunch of threads from months ago with some ideas about AT&T data speeds (I've read them all) and I've tried some of those ideas but nothing gets me close to what she is achieving on the Skyrocket. Here is what I've tried so far:
1) I noticed her phone is on that 'pta' apn whereas mine was on the 'phone' apn. I tried copying her information over but my phone would not establish a data connection when using the 'pta' apn. I researched it and found out this was because my phone is on the HSPA+ 4G plan and not the LTE 4G plan. This might have something to do with it but I doubt it. Last night I tried switching our sim cards. We were in an area with bad coverage but from what I could tell, her phone was still pulling better speeds. I was even able to use the 'pta' apn on my phone once I had her sim card but it still didn't improve much. I am going to try this again tonight at home where we get good signal. This will confirm that it is not the LTE sim card, the LTE data plan or the 'pta' apn.
2) I tried switching modems, flashed about 5 of them but there was not a significant difference in my speed between any of them. I even tried flashing a modem from the AT&T GSII (not the skyrocket), it still didn't have a noticeable improvement.
3) This thread talks about making some changes to the build.prop file to improve your HSPA speeds. I have tried these changes with no improvement. Perhaps there is some special configuration in her build.prop but her phone is not rooted so I can't look to find out.
I'm not sure what else to try at this point. Something very fundamental must be wrong because I expect an AT&T phone to be slightly better on their network (because the software is optimized for that network only), it shouldn't be twice the download speeds and half the ping time. I would be curious as to how the AT&T SGSII (not skyrocket) performs. Maybe the skyrocket has better hardware for the modem than our phone?
Any feedback is appreciated and if you know anyone with the AT&T versions of our phones, go ahead and compare your speedtests to theirs and report your results. Needless to say, I can't live with my wife having a faster phone than me so I need to fix this ASAP! Thanks in advance!
The maximum theorical HSPA+ speed supported by hardware on the SkyRocket is 42mbps while the S2 is 21mbps. The processor on the SkyRocket is a Qualcomm because our Exynos chip doesn't support 42mbps.
Sent from my GT-I9100 using xda premium
Thanks for the reply. Interesting thought but according to this page, the Skyrocket is also 21mbps HSPA+, same as our phones.
Hah ! I'm not sure, cos the SkyRocket amd the Tmobile s2 are supposed to be nearly identical. Can't find an exact quote by AT&T regarding this as well
Sent from my GT-I9100 using xda premium
I get 6 Mbps down and 2 up with KL1 modem using the wap.cingular APN
crachel said:
I get 6 Mbps down and 2 up with KL1 modem using the wap.cingular APN
Click to expand...
Click to collapse
Ok I just tried the wap.cingular APN, I got the same performance as on 'phone'. What is your ping like? The Skyrocket was getting 50's and 60's consistently and I never approach pings that low in my i9100.
I have gotten as high as 8Mbps down and 2.2 up with the KL1 modem using the "phone" apn.
In fact at the office my GT-I9100 (the international version) is generally faster than my colleagues SkyRocket when testing download/upload speeds.
Dan
Wow, really? Do I have defective hardware? I know speeds vary a lot by location but the Skyrocket has consistenly been faster everywhere I've tested it so it proves the network is capable of much more than my phone is achieving. Also, I've never wiped my phone since I got it, could that be a factor (I doubt it because I don't have a single issue but I'm just throwing it out there).
Anyone else able to test their i9100 vs a skyrocket or at&t gs2? BTW I am currently using KL1 as well and don't get the results you are getting.
Compare tcp reveive window size and window scaling settings, also if there is a proxy defined in apn, sgs2 is not following it unfortunately....
Sent from my GT-I9100 using xda premium
If there is a huge difference in ping it could indicate that skyrocket apn is "optimized" via special proxy. And as i mentioned, even u tried your wife's sim, sgs2 is ignoring it due to it limitation...
Only guessing...
Sent from my GT-I9100 using xda premium
You should put your SIM in your wife's skyrocket, then call AT&T and ask them to put you on the LTE plan--assuming they don't charge more for this--then switch back and run some more tests. It could be that the pta apn isn't allowing the I9100 whatever increased throughput it is granting the skyrocket because you're on a different speed plan.
It's also possible that the Qualcomm HSPA+ hardware is just better (please don't lynch me for this suggestion).
Ok, thanks all for the input. Tonight I am going to try her sim in my phone with the pta apn. Then if the speeds improve I'll know thats the issue and I can work on getting my sim provisioned to the LTE plan as well. I know her sim is set up on that plan and will work with the pta apn so I'll be able to test it that way. I'll also put my sim in her phone and set up the 'phone' apn and try that, just to see. I'll report back late tonight or tomorrow with my findings.
TheSopranos16 said:
Ok I just tried the wap.cingular APN, I got the same performance as on 'phone'. What is your ping like? The Skyrocket was getting 50's and 60's consistently and I never approach pings that low in my i9100.
Click to expand...
Click to collapse
using XXKL1
down/up in kilobits per second
5894/1075 - 122ms ping
1551/1082 - 167ms ping
6806/1080 - 119ms ping
1160/781 - 121ms ping
..kinda all over the place but this is expected at 4pm
This is what I got a few min. ago using wap.cingular APN. Upload speed is on the slow side but download speed is on par as your wife's. Keep in mind, the test was performed in LA area around 16:45. I'm using DXKL1 modem.
Sent from my GT-I9100 using Tapatalk
I'm interested to see how this turns out. I've been wondering the same thing. I know LTE is definitely faster but I still think that my speeds should be faster than they really are. Later this week I'm going to go to the AT&T Corporate store in my area and compare my speeds against some of their other "4G" devices and see where I fall.
So I tested my phone with my wife's LTE provisioned SIM card and got the same slow speeds. But, I then was able to change the apn to pta and try again and that did the trick. I started getting ping's in the 50-70 range and much higher download speeds (hit 6.5 around my house for the first time ever). So I can confirm that the Skyrocket gets better speeds because it is using the 'pta' apn. And to use that apn, you have to have an LTE SIM with the LTE data plan. I went to my local AT&T store today and upgraded my sim and switched that plan and I am now enjoying consistently better data speeds.
I will update the first post to reflect my findings so everyone will know how to get the better speeds.
On a completely different topic, we were in Brooklyn NY last night where AT&T has LTE coverage. I did a few speed tests on my wife's Skyrocket and WOW, its insanely fast. With just 1 bar of signal it got over 10mbps down and with 4 bars it got 58 mbps down and 17 mbps up. I couldn't believe my eyes but I ran multiple tests and all were incredibly fast. I don't know if AT&T will be able to maintain speeds like that once the network gets saturated but the idea of having substantially faster internet on my cell phone as compared to my FIOS internet at home is really insane. I can't wait for them to expand the LTE network, hopefully they get it up and running in New Jersey right in time for my next phone upgrade.
Just went to the AT&T store to get an upgrade for my dad. Did his upgrade and then was in the process of getting my LTE sim but their system wouldn't let them process the request. He told me to just come back tomorrow and he'll try it again.
Sent from my GT-P7510 using xda premium
Cool, let me know how it works out. For me, they had to play around with the imei to get the system to allow the LTE plan on the account. I just told them that I sometimes put my sim in LTE compatible phones and I need it to work for when I do. Took him 10 minutes to fight with the system then he was able to get it to work. They did it for no charge and I was able to keep my unlimited data plan.
OK cool, I know there was no issue when I first did that for HSPA+ when I got my GSII. I'm going to try it again tomorrow. The guy that helped me out was cool and I told him he'd have to probably get the IMEI from one of their LTE devices to "activate" me. I also have unlimited so that's good to hear.
Sent from my GT-I9100 using xda premium
Just left the AT&T store and got a great rep. I was literally in and out in 15 minutes, 12 of those were waiting for someone to be able to help me.
I updated my APN and can successfully connect to the "pta" APN. Ran it twice so far and ping is between 50-70 which is better than I have gotten so far. Thanks a lot for this btw. Hopefully speeds will improve slightly overall.
Sent from my GT-I9100 using xda premium
So I have the LTE Note and the 3G 6800GT. I called AT&T and confirmed the IMEI for both are correctly registered, and I assume the PTA data (didn't double check that, but I get messages on both, etc.). I'm running a custom rom in the 7.7, stock based RC3 from sk806 (sp?).
So of course the LTE speeds are very fast, but that's not the point. The point is that it seems to me that 3G speeds are slower than they were a couple of months ago, when I still had my iPhone 4.
Either that, or the 7.7 is not HSPA+. With the iPhone I used to get 4K+ down/at least 1/1.5 up. With the 7.7 3G, I never get to 3K down, more like 2200/2800 down, while i only reached 1k once up. Mostly I get 400/700kbs up.
Is that anybody else's experiences, or is that my particular area?
Thanks.
My HSPA+ speeds on my GS2 (international) haven't changed recently. The obvious answer is that your area's network has become more congested, since none of the speeds you listed is even capping out bandwidth on vanilla 3G.
APN could certainly have an effect as well. I still get the best speeds using pta, but you should make sure that's actually the APN you're using. I don't know what AT&T considers "correctly registered" for the P6800, but according to my best understanding of their logic, it should be on the fauxG plan and using the phone APN, which tends to be more congested than pta. AT&T will also let you use medianet/non-smartphone data with the P6800, and wap.cingular is definitely a slower connection. Check your APN settings, and the plan you're on--you can only use pta with the "4G LTE" data plan, not the "4G" data plan.
Well, one reason is that I don't live exactly on a city center, so my speeds are always slower than most (25K tops for LTE, 4K tops for 3G). The thing is, by 7.7 is doing half of what the iPhone used to do on the same spot (home), so I'm not sure. Going to try my wife's blackberry Torch and see what it gets.
But yeah, it might be my area. But I was just wondering if it makes sense for AT&T to make LTE even faster sacrificing a bit of 3G speeds, when available bandwidth is limited already. Looks like AT&T might think that it would make LTE more attractive and would "spread the word" about AT&T data faster this way. Power users would be on LTE anyway, so they wouldn't notice.
I just got 3.5 Mbps down HSPA+ on my 6800 in the same spot where I'm getting 35Mbps down on my LTE Note. That's about how it has been previously.
So I bought a Nexus 4 from the T-Mobile store( I know, dont say anything) and I am messing about with the apn settings trying to get a hold of AT&T's HSPA+ network. Right now all I have is HSPA and I know I should be getting faster speeds. If anyone can help me out that would be great!
Thanks
What settings are you using?
Sent from my Nexus 4
Go to the Straight Talk website. I found a page there the other day with all the settings for ATT and Tmo both.
BaronInkjet said:
Go to the Straight Talk website. I found a page there the other day with all the settings for ATT and Tmo both.
Click to expand...
Click to collapse
I cant post links yet but I may have found them.
Edit
Tried them and I still cannot get HSPA+ speeds.
Im using the PTA apn and seeing pretty good speeds, although all I get is the H instead of the H+. How do we get the H+?
I'm getting H+ out the box. But mines is from the play store.
Sent from my Nexus 4 using xda app-developers app
Can someone post the PTA APN?
Mine is also from the play store but only shows H (pretty sure there is no H+), can you post a screen shot of your statusbar showing H+? In my screenshot i am getting HSPAP which is hspa+ but there is no H+ icon on stock vanilla android.
This is the PTA apn
http://forum.xda-developers.com/showpost.php?p=20795291&postcount=2
I was going to start a thread but it seems I've found the answer to my question here: The T-Mobile Nexus 4 data DOES work on AT&T networks w. Now my question to all of you people using a T-MOBILE Nexus 4 on AT&T: what kind of actual download speeds are you getting? I know its dependent on area, coverage etc, but I'm still curious as to peoples experiences.
Nickel Dime Bay said:
Mine is also from the play store but only shows H (pretty sure there is no H+), can you post a screen shot of your statusbar showing H+? In my screenshot i am getting HSPAP which is hspa+ but there is no H+ icon on stock vanilla android.
This is the PTA apn
http://forum.xda-developers.com/showpost.php?p=20795291&postcount=2
Click to expand...
Click to collapse
As an At&t customer in central jersey, I get glimpses of hspa+:15 service that never really sticks. At home i get 6d:1.5up and at work I get 3d:1.1up. Don't really know if that is considered hspa+ speeds for the area.. but the phone doesnt really show it. My imei isnt correct on att's end and is still saying I have a note and I don't know if that affects it.
called support and they couldn't identify my imei and wanted to put me on a dumb phone plan, no thanks (unlimited lte plan I am on I will not lose).
does anyone know if the imei matters when connecting to the hspap towers? when will att update their systems to know our phones are smart phones?
I am using the pta apn as that seems to work decently. Is hspa+ service bad in central jersey? I had lte on my note in my areas.
I've been an AT&T customer since 2002, I had a nokia phone before getting the iPhone, then the iPhone 3G, 3Gs, 4, 4s, and finally jumped to Android with the N4. I'm currently on the iPhone Data Pro 4GB plan and just got my N4 yesterday.
I promptly popped the sim card into the phone and I'm able to make voice calls and sometimes use the data. thing is, the browsing on the cell netowork feels slow, and i often get a "No connection" dialogue.
I looked at my phone's status and it says that I have HSPA:10 for my network type.
I tried running speedtest.net, but it keeps timing out.
Any suggestions on how i should proceed from here?
Change your APN, you need the hspa+ one. I think you can only use the PTA if you have a Sim provisioned for LTE (which I have from my S3) and for everyone else they put you on the WAP.Cingular. APN.
Sent from my Nexus 4 using xda premium
I'm using the $30 5GB 4G T-Mobile plan with my Nexus 4. So, my comments are directed at T-Mobile users, and the way the Nexus generally reports it's network status. I've been running speedtests all morning/afternoon around Arlington, VA and Washington, DC. At first, I couldn't figure out why the phone kept saying HSPA when I knew HSPA+ was available. The answer is that the phone automatically bumps up to HSPA+ when you begin to upload/download data, and bumps down to HSPA to save battery. So, when you're idle you'll just see HSPA.
I downloaded Network Signal Info, and watched the net type field as I ran speed tests. Each time, after the test initiated, the speed bumped up to HSPA+21mbit. Once the speed test ends, it goes back to regular HSPA. It appears the application doesn't differentiate between 21 mbit and 42 mbit speeds, as I know I was getting 42 meg speeds in Washington, D.C. In Arlington, I was seeing 3-4 Mbit speeds, but as soon as I got into DC I got speeds of 8-15 Mbit down. T-Mobile also advertises that it has expanded the HSPA+42 service to D.C.
When actively using mobile date, the About > Status shows "HSPA+:15". When you data connection is idle or you're on wifi, you'll see "HSPA:10." You may also notice it changing when the phone appears to be idle, but I assume that's due to background data usage. I hope this is helpful.
kentnish said:
I've been an AT&T customer since 2002, I had a nokia phone before getting the iPhone, then the iPhone 3G, 3Gs, 4, 4s, and finally jumped to Android with the N4. I'm currently on the iPhone Data Pro 4GB plan and just got my N4 yesterday.
I promptly popped the sim card into the phone and I'm able to make voice calls and sometimes use the data. thing is, the browsing on the cell netowork feels slow, and i often get a "No connection" dialogue.
I looked at my phone's status and it says that I have HSPA:10 for my network type.
I tried running speedtest.net, but it keeps timing out.
Any suggestions on how i should proceed from here?
Click to expand...
Click to collapse
I don't have an answer for you but I currently have an iPhone 3gs with an "Data Unlimited for iPhone" plan, would that cover HSPA+ or just UTMS 3g?
---------- Post added at 04:52 PM ---------- Previous post was at 04:45 PM ----------
BaronInkjet said:
Go to the Straight Talk website. I found a page there the other day with all the settings for ATT and Tmo both.
Click to expand...
Click to collapse
Can you post the link, I can't seem to find it.
Thank you very much for your help (It means a lot)
Kassassin said:
As an At&t customer in central jersey, I get glimpses of hspa+:15 service that never really sticks. At home i get 6d:1.5up and at work I get 3d:1.1up. Don't really know if that is considered hspa+ speeds for the area.. but the phone doesnt really show it. My imei isnt correct on att's end and is still saying I have a note and I don't know if that affects it.
called support and they couldn't identify my imei and wanted to put me on a dumb phone plan, no thanks (unlimited lte plan I am on I will not lose).
does anyone know if the imei matters when connecting to the hspap towers? when will att update their systems to know our phones are smart phones?
I am using the pta apn as that seems to work decently. Is hspa+ service bad in central jersey? I had lte on my note in my areas.
Click to expand...
Click to collapse
As a former att employee in their tech department the imei number doesn't matter.. it just let then know what plans they can add to the device.. I had a flip phone when my skyrocket died.. it didn't matter as long as your account is provisioned for data. Whether LTE or media net
Sent from my HTC PH39100 using xda premium
---------- Post added at 10:08 AM ---------- Previous post was at 10:05 AM ----------
SeaSeeC said:
I don't have an answer for you but I currently have an iPhone 3gs with an "Data Unlimited for iPhone" plan, would that cover HSPA+ or just UTMS 3g?
---------- Post added at 04:52 PM ---------- Previous post was at 04:45 PM ----------
Can you post the link, I can't seem to find it.
Click to expand...
Click to collapse
You might have to change your plan and get the 4g sim... You will still be able to keep your unlimited data when switching plans. Your are grandfathered in so they can't take it away.. I have switched my data a few times and have kept unlimited data.. make sure you let the person know helping you that you don't want to lose your unlimited data
Sent from my HTC PH39100 using xda premium
I'm having the same problem. Do I just need to find working APN settings?
Sent from my Nexus 4 using Tapatalk 2
Anyone else having issues with the speedtest app? Times out a ton and when it does run, download speeds are always < 5kbps.
My data speed seems good when browsing or downloading but speedtest refuses to work correctly.
dcarpenter85 said:
Anyone else having issues with the speedtest app? Times out a ton and when it does run, download speeds are always < 5kbps.
My data speed seems good when browsing or downloading but speedtest refuses to work correctly.
Click to expand...
Click to collapse
Does it test correctly in the browser?
Simba501 said:
Does it test correctly in the browser?
Click to expand...
Click to collapse
Took me a while to find a speedtest that would work in the browser but the one on dslreports.com reported that I was getting ~3mbps down. Still seems quite a bit lower than the 7mbps I was getting on my Atrix 4G.
I've seen this come up on several threads and I get chats about it all the time. I work for Consumer Data Support at AT&T. This is not an official AT&T statement, just trying to help out my fellow Nexus users. This will only apply if you have an actual AT&T account, not pre-paid service or third party service. When you get your N4, you need to have an AT&T microSIM that is either active or new. Any SIM that was used previously and taken off of an account is no good.
Call or chat in to AT&T and tell them you need to update your equipment. Give them the IMEI (dial *#06#) and the ICCID from your SIM if it's new. Your IMEI should come up as an LG E960. Tell them to update your data plan to HSPA+. If you're already on an android-based LTE or HSPA+ data plan then you're good to go on all this so far. Changing the data plan will not kick you off of a grandfathered data plan (ie unlimited data). Oh, and of courese, you will only get HSPA+ speeds if you are in the right coverage area.
The most important part is the next step, the reason everyone's getting crappy speeds is the APN. LG programed the default AT&T APN as wap.cingular, that's an old APN. Use the following settings and restart your phone. You should be all set.
Name: AT&T
APN: phone
Proxy:
Port:
Username:
Password:
Server:
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication type:
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
*On another note, if you're trying the LTE hack, you will need to have an LTE data plan on your account. Which means you need an IMEI for an LTE phone (one that AT&T will recognize) on your account for them to add the LTE plan. Once you've got that use the same APN settings, but change the APN from 'phone' to 'pta'.
I'll be happy to answer any questions on this, however if you want AT&T policy info or to ***** about your service I'm going to tell you to go to the AT&T website or to call 611.
- Exlipse
Twitter - @ExlipseVII
Nexus 4 - Euroskank Jellybro - Trinity
Nexus S - Jellybro
Hey man...this kicks ass. I'm REALLY hoping this solves my odd network issues. I can surf the web and use Spotify/Pandora, among other things, all day no problem but Facebook rarely works (yet I get notifications...), I can't SEND email (yet I receive it...) and the speedtest app errors out after the ping test.
Can you get me that MMSC? PM...text message...whatever, I don't care. Hoping this would fix these couple issues and make my phone perfect!
thanks so much...i have like 5 apns and i will try this one.:good::good:
Thanks for posting this, it's appreciated! These settings have been floating around the forums though, with some slight differences. For example, the settings I'm currently using came from the "how to get 4g speeds on AT&T" thread in the general section. They're the same as what you posted except for these entries:
APN type: default,admin,fota,mms,supl,hipri
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Will the differences in these particular settings actually make any difference in the real world?
Oh, and the MMSC setting is: http://mmsc.mobile.att.net
Sent from my Nexus 4 using Tapatalk 2
Looking like it's still not working for me with those settings...ideas?
k_nivesout said:
They're the same as what you posted except for these entries:
APN type: default,admin,fota,mms,supl,hipri
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Will the differences in these particular settings actually make any difference in the real world?
Click to expand...
Click to collapse
I don't see the IPv6 making a difference unless you're using something that requires it. As far as the APN type, what I posted is what I've been using, I'm not really sure what function those other types imply.
Oh, and the MMSC setting is: ...
Click to expand...
Click to collapse
Yes! This is the MMSC address. Thanks!
I've been trying every combination available and the typical data I get is 3M down and 1M up. Occasionally can get up to 5m down. Coming from a Skyrocket that got 20+ this is a real bummer.
Is there any advantage to running the APN at "phone" versus "pta"? Doesn't seem to change the download.
Setting IPv4/IPv6 was what was causing my data to drop out when leaving WiFi. The phone would be in this constant loop of data on/off until I toggled airplane mode on and off. One I changed the settings to IPv4 only, I haven't had an issue in weeks.
Sent from my Nexus 4 using xda premium
Bombn said:
I've been trying every combination available and the typical data I get is 3M down and 1M up. Occasionally can get up to 5m down. Coming from a Skyrocket that got 20+ this is a real bummer.
Is there any advantage to running the APN at "phone" versus "pta"? Doesn't seem to change the download.
Click to expand...
Click to collapse
If you still have the LTE plan on your line, the PTA APN should work fine. I haven't personally tested it though. You can always change it to phone and test it out. The other settings are the same between the two.
gotzaDroid said:
Setting IPv4/IPv6 was what was causing my data to drop out when leaving WiFi. The phone would be in this constant loop of data on/off until I toggled airplane mode on and off. One I changed the settings to IPv4 only, I haven't had an issue in weeks.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I did have problems using IPv4/IPv6 as well, that was on StraightTalk. Not sure how it effects devices on AT&T, based on this though I would recommend keeping it on straight IPv4 unless 6 is needed.
Exlipse said:
Call or chat in to AT&T and tell them you need to update your equipment. Give them the IMEI (dial *#06#) and the ICCID from your SIM if it's new. Your IMEI should come up as an LG E960. Tell them to update your data plan to HSPA+. If you're already on an android-based LTE or HSPA+ data plan then you're good to go on all this so far. Changing the data plan will not kick you off of a grandfathered data plan (ie unlimited data). Oh, and of courese, you will only get HSPA+ speeds if you are in the right coverage area.
Click to expand...
Click to collapse
That doesn't quite work. I'm on a shared data plan (unlimited everything), but AT&T will not (or cannot) upgrade the data plan for 4G unless you have an IMEI number of a phone they recognize as 4G capable.
After I got my phone I went into an AT&T store to get a new micro sim card and activate the phone on the network. When I got home I noticed my download speeds were only 0.01Mbps!!!! Did some research and found the APN was for a 2G phone. I created new APN configurations for both "phone" and "pta" with all the proper settings. I can now see a gray H above the signal bars, but download speeds are still below 3M because the data plan is throttling me to 3G speeds.
I called twice to AT&T's call center and went back to the AT&T retail store to ask them to update my plan to HSPA+, but every time I give my Nexus 4 IMEI number, they say they cannot change the plan to say Smartphone for 4G... all they can give me is a smartphone data plan for 3G. AT&T's database for IMEI numbers does NOT recognize a Nexus 4 as 4G capable so their system will not allow reps to change a customer's plan to 4G. I've reported this to Google support and they are checking into it.
Kinda sad to think all these Nexus 4 customers getting a great phone, but then having poor data speeds when using AT&T. Even the need to create new APNs is impossible for most people... how would a normal person even know to do that? So they are using a fantastic phone, but with a wap APN and 2G speeds! How stupid is that?
If you work for AT&T, can you explain how to get AT&T to recognize that a Nexus 4 is a 4G phone and allow setup and configurations to support the phone properly on a HSPA data plan?
Bombn said:
I've been trying every combination available and the typical data I get is 3M down and 1M up. Occasionally can get up to 5m down. Coming from a Skyrocket that got 20+ this is a real bummer.
Is there any advantage to running the APN at "phone" versus "pta"? Doesn't seem to change the download.
Click to expand...
Click to collapse
If your previous phone was a skyrocket(LTE capable device), I'm assuming your plan is provisioned for 4g. You do realize you wont get the same speeds with the N4 vs skyrocket no matter what settings you try.
---------- Post added at 10:47 AM ---------- Previous post was at 10:40 AM ----------
Rmac2 said:
That doesn't quite work. I'm on a shared data plan (unlimited everything), but AT&T will not (or cannot) upgrade the data plan for 4G unless you have an IMEI number of a phone they recognize as 4G capable.
After I got my phone I went into an AT&T store to get a new micro sim card and activate the phone on the network. When I got home I noticed my download speeds were only 0.01Mbps!!!! Did some research and found the APN was for a 2G phone. I created new APN configurations for both "phone" and "pta" with all the proper settings. I can now see a gray H above the signal bars, but download speeds are still below 3M because the data plan is throttling me to 3G speeds.
I called twice to AT&T's call center and went back to the AT&T retail store to ask them to update my plan to HSPA+, but every time I give my Nexus 4 IMEI number, they say they cannot change the plan to say Smartphone for 4G... all they can give me is a smartphone data plan for 3G. AT&T's database for IMEI numbers does NOT recognize a Nexus 4 as 4G capable so their system will not allow reps to change a customer's plan to 4G. I've reported this to Google support and they are checking into it.
Kinda sad to think all these Nexus 4 customers getting a great phone, but then having poor data speeds when using AT&T. Even the need to create new APNs is impossible for most people... how would a normal person even know to do that? So they are using a fantastic phone, but with a wap APN and 2G speeds! How stupid is that?
If you work for AT&T, can you explain how to get AT&T to recognize that a Nexus 4 is a 4G phone and allow setup and configurations to support the phone properly on a HSPA data plan?
Click to expand...
Click to collapse
I'm on the DataPro plan with my N4. If they can't switch your plan to an appropriate HSPA+ here's what you can do;
Walk into an ATT store or Best Buy(BB) and grab the IMEI number from one of their 4g capable phones(demo unit). Call them back with that IMEI and they can switch it.
Rmac2 said:
That doesn't quite work. I'm on a shared data plan (unlimited everything), but AT&T will not (or cannot) upgrade the data plan for 4G unless you have an IMEI number of a phone they recognize as 4G capable.
Click to expand...
Click to collapse
Right, the IMEI must be recognized by the system as HSPA+ / LTE / Etc to get the right plan.
I can now see a gray H above the signal bars, but download speeds are still below 3M because the data plan is throttling me to 3G speeds.
Click to expand...
Click to collapse
The H data tag is for HSDPA, it's still 3G just better, but not quite HSPA+. I usually have H, and the phone will cycle between H and H+ depending on what I'm doing.
I called twice to AT&T's call center and went back to the AT&T retail store to ask them to update my plan to HSPA+, but every time I give my Nexus 4 IMEI number, they say they cannot change the plan to say Smartphone for 4G... all they can give me is a smartphone data plan for 3G. AT&T's database for IMEI numbers does NOT recognize a Nexus 4 as 4G capable so their system will not allow reps to change a customer's plan to 4G. I've reported this to Google support and they are checking into it.
Kinda sad to think all these Nexus 4 customers getting a great phone, but then having poor data speeds when using AT&T. Even the need to create new APNs is impossible for most people... how would a normal person even know to do that? So they are using a fantastic phone, but with a wap APN and 2G speeds! How stupid is that?
If you work for AT&T, can you explain how to get AT&T to recognize that a Nexus 4 is a 4G phone and allow setup and configurations to support the phone properly on a HSPA data plan?
Click to expand...
Click to collapse
This is odd, how long ago did you try contacting us? Back in Dec when the N4 came out, we did not have the IMEIs, so this would definitely happen. LG has since sent us the IMEI range though, so all of the N4's should come up as LG E960s and have the right data plan. If you're on a Mobile Share account, then as long as the phone is listed as 4G you're all set. Try chatting in via the website and request to talk to someone in CDS, the data support team is your best shot at fixing something like this.
eep2378 said:
I'm on the DataPro plan with my N4. If they can't switch your plan to an appropriate HSPA+ here's what you can do;
Walk into an ATT store or Best Buy(BB) and grab the IMEI number from one of their 4g capable phones(demo unit). Call them back with that IMEI and they can switch it.
Click to expand...
Click to collapse
I'm aware of that "hack" and even mentioned it to call rep, but they said it was illegal to do it. I also had a heated discussion with an AT&T supervisor over the issue... even though I'm paying for 4G speeds and have a phone they didn't need to subsidize I still can't get them to accurately update their N4 records nor just change a data plan setting in their system to allow me to use what I'm paying for... extremely frustrating!
Google and LG really should take some responsibility for resolving the problem since they are selling the phone.
eep2378 said:
Walk into an ATT store or Best Buy(BB) and grab the IMEI number from one of their 4g capable phones(demo unit). Call them back with that IMEI and they can switch it.
Click to expand...
Click to collapse
This will definitely work. I certainly didn't tell anyone to do this though =D
Exlipse said:
The H data tag is for HSDPA, it's still 3G just better, but not quite HSPA+. I usually have H, and the phone will cycle between H and H+ depending on what I'm doing.
This is odd, how long ago did you try contacting us? Back in Dec when the N4 came out, we did not have the IMEIs, so this would definitely happen. LG has since sent us the IMEI range though, so all of the N4's should come up as LG E960s and have the right data plan. If you're on a Mobile Share account, then as long as the phone is listed as 4G you're all set. Try chatting in via the website and request to talk to someone in CDS, the data support team is your best shot at fixing something like this.
Click to expand...
Click to collapse
Does your H stay gray or turn blue like the bars? I'm assuming the gray means HSPA is available, but blue means it's actively using 4G.
I contacted AT&T yesterday... got the N4 on Thursday two days ago. The phone does show as LG E960 on my account online, but my data plan just shows "Smartphone", not "Smartphone for 4G" like my son's One X+. Both my son's phone and daughter's iPhone 5 can pull data down at 5M each while mine is lucky to get 3M... all in the same location in our home.
We're on a Mobile Share plan... and I asked both the tech and supervisor if I could be sent to higher level support... no can do they said... told me I need an IMEI number for a 4G phone to change the data plan. Will a rep just send me to CDS by just me asking?
Bottom line is something is STILL not set up properly within AT&T for N4 customers. Why was there only one APN for the phone and it was wap 2G? Why can't someone configure my data plan for a 4G phone without me tricking them with false IMEI numbers? These are things your average customer will never even know to do.
Rmac2 said:
I'm aware of that "hack" and even mentioned it to call rep, but they said it was illegal to do it. I also had a heated discussion with an AT&T supervisor over the issue... even though I'm paying for 4G speeds and have a phone they didn't need to subsidize I still can't get them to accurately update their N4 records nor just change a data plan setting in their system to allow me to use what I'm paying for... extremely frustrating!
Google and LG really should take some responsibility for resolving the problem since they are selling the phone.
Click to expand...
Click to collapse
Well, I would call back and speak to someone else. I'm using the IMEI number from my SGS2(i777) without any issue.
Rmac2 said:
Does your H stay gray or turn blue like the bars? I'm assuming the gray means HSPA is available, but blue means it's actively using 4G.
Click to expand...
Click to collapse
The data tag does not turn colors, it will still be grey on H+ as well.
I contacted AT&T yesterday... got the N4 on Thursday two days ago. The phone does show as LG E960 on my account online, but my data plan just shows "Smartphone", not "Smartphone for 4G" like my son's One X+. Both my son's phone and daughter's iPhone 5 can pull data down at 5M each while mine is lucky to get 3M... all in the same location in our home.
We're on a Mobile Share plan...
Click to expand...
Click to collapse
Those are both LTE phones, the mobile share plans have less complicated codes. The only two options are LTE and everything else, if you are on the 'smartphone' plan then it should be right. 3mbps down is low, but it's still an 'acceptable' HSPA+ speed.
and I asked both the tech and supervisor if I could be sent to higher level support... no can do they said... told me I need an IMEI number for a 4G phone to change the data plan. Will a rep just send me to CDS by just me asking?
Bottom line is something is STILL not set up properly within AT&T for N4 customers. Why was there only one APN for the phone and it was wap 2G? Why can't someone configure my data plan for a 4G phone without me tricking them with false IMEI numbers? These are things your average customer will never even know to do.
Click to expand...
Click to collapse
Yea, if you ask to transfer they should sent you over. The only time transferring becomes a problem is if you have a company / school discount code on your account. Don't ask me why it matters, something to do with the agreement I imagine. But, it limits transfer options. The APN that LG defaulted to is still in use and works, you can pull 3G on it.. it just doesn't work as well as phone. Like I said in the OP, I have no idea why they used that one. Every N4 chat I've had though, my customer has reported better speeds immediately after switching to the phone APN.
Rmac2 said:
Does your H stay gray or turn blue like the bars? I'm assuming the gray means HSPA is available, but blue means it's actively using 4G.
I contacted AT&T yesterday... got the N4 on Thursday two days ago. The phone does show as LG E960 on my account online, but my data plan just shows "Smartphone", not "Smartphone for 4G" like my son's One X+. Both my son's phone and daughter's iPhone 5 can pull data down at 5M each while mine is lucky to get 3M... all in the same location in our home.
We're on a Mobile Share plan... and I asked both the tech and supervisor if I could be sent to higher level support... no can do they said... told me I need an IMEI number for a 4G phone to change the data plan. Will a rep just send me to CDS by just me asking?
Bottom line is something is STILL not set up properly within AT&T for N4 customers. Why was there only one APN for the phone and it was wap 2G? Why can't someone configure my data plan for a 4G phone without me tricking them with false IMEI numbers? These are things your average customer will never even know to do.
Click to expand...
Click to collapse
To your last question, the answer is simple. Because you didn't buy the phone from ATT and sign another 2 year contract, they could give a crap about wasting energy to properly resolve your issue.
I went through something similar when I first got my N4. A supervisor basically told me, "because the phone wasn't built for their network(didn't buy from them), they could not guarantee results regarding data". WHAT?? I simply told them, it has absolutely nothing to do with whether the phone was "built" for your network, it accepts the SAME bands, as YOUR NETWORK, end of story!!
and domiogy
Exlipse said:
Those are both LTE phones, the mobile share plans have less complicated codes. The only two options are LTE and everything else, if you are on the 'smartphone' plan then it should be right. 3mbps down is low, but it's still an 'acceptable' HSPA+ speed.
Yea, if you ask to transfer they should sent you over. The only time transferring becomes a problem is if you have a company / school discount code on your account. Don't ask me why it matters, something to do with the agreement I imagine. But, it limits transfer options. The APN that LG defaulted to is still in use and works, you can pull 3G on it.. it just doesn't work as well as phone. Like I said in the OP, I have no idea why they used that one. Every N4 chat I've had though, my customer has reported better speeds immediately after switching to the phone APN.
Click to expand...
Click to collapse
Thanks! I've gotten more information from you than several calls and visits to AT&T. Oddly, I just did a speed test and now I'm getting 5M downloads (matching the One X+ and iPhone 5) so maybe a APN change finally is working for me. I'm using the "phone" settings. I'll be satisfied with these speeds, but it still doesn't resolve a bigger problem that other N4 newbies will experience. I had to create the APN myself... and even knew to check these forums for help... something most customers will never do so they will be stuck with poor data performance on a great phone.