A customer brought a EVO that apparently has water damage and will not charge. I charged the battery via an external charger and it works fine, i replaced the power port but it still wont charge.
I put the phone on my BGA station to heat up the phone and get rid of all the moisture and yet it still wont charge but works with battery. Its possible its a BGA chip, but all the components LOOK fine.
Any ideas??
Water damage is tricky, it could have damaged any number of chips on the main board. Your best bet is to replace the whole board itself to avoid future problems.
Hey,
Sorry to hear about that, water damage is always tricky because you never know to what extent the damage has occurred. I would try the through it in a container with rice trip to make sure it is completely moisture clear, but I really doubt that will work. It sounds like the water fried something between the power port and the mother board. sorry about your troubles hope you find a solution!
I would try the through it in a container with rice trip to make sure it is completely moisture clear, but I really doubt that will work.
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That wont work at this point, the damage has already been done by the previous user trying to turn it on when the phone was still wet.
Yeah ive had it where mine wont charge b4 too, but it was bcus of a universal charger I was using I guess, cus it doesnt work now either
Sent from my PC36100 using Tapatalk
Related
My USB port seems to be broken after my phone got sort of wet in my pants during a cloudburst . I didn't realize the phone had gotten wet inside after way to long. I can see a bit of copper rust inside the port. Is there anyway to clean/fix it?
Just give it to a Service Center, say USB port isn't working, don't day it got wet.
Regards.
Sent from GT-I9100
ithehappy said:
Just give it to a Service Center, say USB port isn't working, don't day it got wet.
Regards.
Sent from GT-I9100
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I think they will see it got wet because there are moisture indicator stickers inside and wet means out of warranty right? It's even worse than I thought, I can't shut down the phone, it will restart and when I take out the battery and put it back in it will show the charging icon flashing the overheating icon
this really sucks, I have never seen rain like this in Holland before
Yup. Left phone on charger overnight - woke up and the camera was flashing every 2 seconds. That's all it will do. Whether it's hooked up, unhooked. As long as the battery's in that's what it does. No rom changes in over 2 weeks. No damage of any sort.... no recovery or anything
Well you can probably do a warranty exchange.
I voided my warranty and your mum.
I had something similar with my nexus one. Except it wasnt the camera but the trackball... changing kernels around seem to help a bit but eventually i took it for water damage. Take the battery out and let it dry off for a day or two. You can also try to pry it open and have your hand at any corrosion if you find any. However i wouldnt recommend that unless you know what yer doing.
Sent from my MB860 using XDA App
guybanda said:
I had something similar with my nexus one. Except it wasnt the camera but the trackball... changing kernels around seem to help a bit but eventually i took it for water damage. Take the battery out and let it dry off for a day or two. You can also try to pry it open and have your hand at any corrosion if you find any. However i wouldnt recommend that unless you know what yer doing.
Sent from my MB860 using XDA App
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He said it was left on the charger, not fell in water.
I'd crap my pants if this happened to me.
CM7 Drugged
ac7brier said:
He said it was left on the charger, not fell in water.
I'd crap my pants if this happened to me.
CM7 Drugged
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I realize that but like i said i had the same experience and my phone didnt get noticably wet at any time could have been a single drop of water and corrosion takes a while to build up.
Still...
Im wondering if you used your original charger when this happend because i can personally say ive seen my atrix behaving strange when connected to some cheap random charger (touch screen not working for example). Didnt believe it could cause permenant damage though.
Sent from my MB860 using XDA App
guybanda said:
I realize that but like i said i had the same experience and my phone didnt get noticably wet at any time could have been a single drop of water and corrosion takes a while to build up.
Still...
Im wondering if you used your original charger when this happend because i can personally say ive seen my atrix behaving strange when connected to some cheap random charger (touch screen not working for example). Didnt believe it could cause permenant damage though.
Sent from my MB860 using XDA App
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It was hooked up with a Blackberry charger, actually.
Still acts the same.
Check the charger to see if its power ratings are different than your otiginal one.
Also... does the device boot up in any way or is the screen simply black and the flash flickering no matter what?
Sent from my MB860 using XDA App
guybanda said:
Check the charger to see if its power ratings are different than your otiginal one.
Also... does the device boot up in any way or is the screen simply black and the flash flickering no matter what?
Sent from my MB860 using XDA App
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Looking at it today, I noticed that the charger port (or inlet if you will) is very structurally loose. The voltage on the blackberry charger is about 3/5 that of the stock Atrix charger, if memory serves me - somebody at work switched out the chargers the day after I got the phone. It took a good 6 hours to charge...
ATT said that it would be full cost of phone, because it's personal damage.
I'm looking into the Mi-One.
EDIT: No, the screen will not even begin to come on. Camera flashing is the only indicator of any power. Used an external battery charger, and two different batteries.
The MI-One looks sweet!!!!
smoothtaste said:
Looking at it today, I noticed that the charger port (or inlet if you will) is very structurally loose. The voltage on the blackberry charger is about 3/5 that of the stock Atrix charger, if memory serves me - somebody at work switched out the chargers the day after I got the phone. It took a good 6 hours to charge...
ATT said that it would be full cost of phone, because it's personal damage.
I'm looking into the Mi-One.
EDIT: No, the screen will not even begin to come on. Camera flashing is the only indicator of any power. Used an external battery charger, and two different batteries.
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Moto will probably either fix it or send you another phone. I know people who bricked from trying to downgrade and they got another phone. I'm sure you could too. I would try that before you buy another phone.
ETA: Now that I think about it not being able to put the rom back to stock would probably be an issue if they can get it to turn on but if they can't they might replace it.
smoothtaste said:
Looking at it today, I noticed that the charger port (or inlet if you will) is very structurally loose. The voltage on the blackberry charger is about 3/5 that of the stock Atrix charger, if memory serves me - somebody at work switched out the chargers the day after I got the phone. It took a good 6 hours to charge...
ATT said that it would be full cost of phone, because it's personal damage.
I'm looking into the Mi-One.
EDIT: No, the screen will not even begin to come on. Camera flashing is the only indicator of any power. Used an external battery charger, and two different batteries.
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I also think you should bring it up with motorola. Waking up to find your phone bricked is hardly what id call personal damage. You also shouldn't bring up the charger issue. And as for the usb port i'd say it would take too much effort to discern the connection with that and the phone acting as it is, and im sure they would rather just send a replacement unit.
A usb port malfunctioning is hardly an account for personal damage. The usual case is they simply stop working, but definitely not brick your entire phone.
Sent from my MB860 using XDA App
the problem:
phone sporadically powers off,
sporadically reboots when connected via usb to computer
bad battery data is show in notification bar.
usb port works for charging but does not recognize computer when connected.
additional evidence:
water damage
using custom rom (signature).
the story:
the phone has sustained water damage.
it did not go swimming, but water that was slowly spilling from a cup leaked near the area of the phone and the bottom lid did get wet.
being the idiot that i am i just wiped the bottom and continued using the phone.
it would no longer charge the battery, so i assumed the battery was dead, replaced it with the one from my signature and continued using the phone.
after a few days the usb port started exibiting the above behaviour,
and a month later (2 weeks ago) the current problem started.
long story short:
I don't mind buying a new battery, but since my phone is not common where i live, i would have to pay extra for shipping etc
I need to be sure this is the battery (or batteries, both work but are problematic) or be sure this is something else in which case i buy a new phone or get the current one repaired.
ideas ?
At risk of double posting, just wanted to let you know I'm having very similar problems, but with no known hardware damage.
Mimicry 1.4.0. See your original posting for more specifics.
I would suggest doing a couple of things. First, I would clean the contacts to your battery. I actually used metal polish to fix a problem with the G2 when I closed the qwerty keyboard it would shutoff. Lots of oxidation was on the battery contacts, and I cleaned the metal connectors to the battery on the phone itself as well. Sure enough the problem doesn't occur anymore.
As for the USB port, could be the same issue. Corroded or oxidized contacts, probably from a drink you spilled. Damn near impossible to clean that connector, I would suggest getting yourself contact cleaner/lubricant. They sell it at RadioShack, and it works miracles. I use it on damn near any electrical connector. If you really want to go the extra mile, put some dielectric grease in there as well. Will help to keep the connector from corroding in the future.
I had this issue when I dropped phone in a toilet (ewww) . Anyways I opened the phone and cleaned the mobo with 99% alcohol. I used a toothbrush to do this. Phone stopped rebooting and powering off. The reason to use alcohol is because it evaporates quickly and nonconsuctive.make sure is 99 percent tho because of less water content.
Sent from my Xoom using xda app-developers app
I've the same problem (no water accident)... sometimes my desire z turn off... it happen with mimicry 1.4.0 (and prec version) and now sometimes with Ice Cream Sensewich 1.0
I'm having the same problems, Mimicry 1.40, with no water damage(that I know of). They've been getting worse the past few days. I'm not sure how to read the logfiles that might help diagnose the problem... any ideas?
Water damage isn't the only way to oxidize a connector. Dirt will do it just fine. I'm using Mimicry and haven't had this issue.
Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
__________________________________
Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
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I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
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Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
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r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium
so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?
Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
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thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
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OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.