Screen defects - Kindle Fire General

Haven't seen much about this, but anyone else having problems with bad screens? The first 2 KFs I got both had dead pixels. On the 3rd one now, and there is a dark yellow splotch in the upper right hand corner, very noticeable on a white background! Luckily I got it at Target and returns have been easy, but getting real sick if making multiple trips back and forth.... Going to exchange for #4 later. Just my bad luck, or is it hard to get a KF with a perfect screen??
Sent from my PI39100 using Board Express

No problems on the 3 fires I have
Sent from my Kindle Fire using xda premium

My Fire came with a perfect screen. Then again I ordered mine online from Amazon. Never really trusted Target with their hardware/software.

Both KF's were/are perfect. One via Amazon, one picked up at Walmart (my once a year shopping experience there).

FoibleOfHumanity said:
My Fire came with a perfect screen. Then again I ordered mine online from Amazon. Never really trusted Target with their hardware/software.
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Why would Target have inferior hardware?

rad3 said:
Why would Target have inferior hardware?
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They could've gotten a bad batch... But I've exchanged at two different Targets so far and still can't get a good screen.
Sent from my PI39100 using Board Express

FoibleOfHumanity said:
My Fire came with a perfect screen. Then again I ordered mine online from Amazon. Never really trusted Target with their hardware/software.
Click to expand...
Click to collapse
That makes no sense. It would be the same either way. I got mine from target and it's great.
Sent from my Kindle Fire using Tapatalk

Wow, huge color temp differences in those screens! I've also had the small backlight bleed at the bottom center of the screen on all 3 of mine, seems there's no way around that, just the way they made the bezel.. :/
Here's a good simple web page if anyone wants to check their screen:
http://jasonfarrell.com/misc/deadpixeltest.php
I exchanged for #4 tonight, will cross my fingers and open it later tonight.
Sent from my PI39100 using Board Express

I'm amazed to see the screen difference!
I'm on my second Kindle right now. Bricked my first one with a bad kernel flash, but the screens on both have been miraculous!
Just curious, were both Kindles on the same software version? I remember reading that Amazon disabled the light sensor. Maybe they changed the color in a software update. It's a stretch, but maybe that could help.

No problems here with my Kindle Fire.

Got #4.... and this is the worst one with 3 dead pixels this time!! Arrgghh!
I don't know if Target got a bad batch or what, but this is getting ridiculous. Gonna return for a refund and try Best Buy instead, maybe my luck will be better there.
You guys with the perfect setting screens, are you really taking a good look at them? Lol
This #4 had 3 white dead pixels, can see clearly on a black background...

I have looked carefully, and I can't see any stuck or dead pixels. I pre ordered mine from Amazon.

rad3 said:
Why would Target have inferior hardware?
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Click to collapse
No reason at all.
OP: Run a pixel fixer for 2hrs+ (or overnight). Pixel curer, Pixel fixer, etc. They fixed a stuck pixel I had.

I had a few "dead" pixels on a couple I-INC monitors I bought. I read the setup instructions and there was a notice about dead pixels. It said after about a week of use they will go away. This happened to both of my monitors, they about about 6 dead pixels.
Granted those were non-touch LCDs, I think it might be worth trying the Kindle out for 3-7 days and see if they go away. It might just be a little annoying.

No problems on my pre-ordered Amazon KF. I also don't have the issue of light bleed around the bezel at the bottom.

The dead pixels I've seen on mine are black or white, AFAIK, there's no way to revive those. Stuck pixels (green, red, blue) are a different story and can possibly be unstuck with the software methods mentioned above.
Sent from my PI39100 using Board Express

I can't say that I have any dead pixels, but I do have screen bleeding issues in a few spots around the edges. It is very minor unless I am looking at something very dark on the screen and the Kindle itself is in the light. I am not to bothered by this, but it is an issue nonetheless...

So yesterday, I returned my 4th KF to Target for good. Went to Best Buy and got one from there - and guess what? NO dead pixels, screen is perfect! This one is a keeper, finally!
Interestingly, all 4 of the defective Target KF's had 6.0 installed, the one from BB had 6.1 on it. Obviously the one from BB was a later production run and/or from a different factory. Either way, looks like Target (mine at least) got a bad batch. Just happy to finally get one with a good screen, was almost ready to give up, lol.
Sent from my PI39100 using Board Express

I just got my Kindle Fire yesterday from Amazon and there is serious light bleeding on mine. I have sent it back for return.

I've played with two now and not seen that in either.
Sent from my Kindle Fire using Tapatalk

Related

Couldnt find a GS3 without stuck pixels

Hey guys, about 3 weeks ago I bought a Galaxy S3 (after waiting for MONTHS to get one, by the way) at first I was delighted with the performance and looks, but after 3 days I noticed I had a stuck pixel (it was black, on a blue screen) using the *#0*# test
Okay, I got a bit sad and went to the store to get it replaced, and so I did, second one......noticed the same problem some time later
Tried AGAIN, went to the store, this time they let me open as many units as I wanted to , to find a perfect one, I went through SEVEN , ALL OF THEM with stuck pixels in some color (green, red, blue) after more than an hour looking I TOUGHT I found a flawless one.....went home with it to apply a screen protector, while I was doing that I found another stuck pixel, couldnt believe what I was seeing
Went to the store ONE MORE TIME to get ANOTHER replacement, the LAST one.....took it out of the box, and there it was, a black pixel on the green screen, just gave up and got my money back
What the hell is going on with samsung? I just wanted a flawless screen, afte all, its a state of the art device, should be flawless!!!
By the way Im from Brazil and the phones were all unbranded
Might be the imported batch .
Mine is flawless .
jje
Must be the batch, mine is flawless on the LCD test.
No stuck pixels here.
Perfect here too haha. Wait two weeks then go back and try again.
Sent from my GT-I9300
Tested a few and no stuck pixels on any colour background. Bad batch for sure.
Sent from my GT-I9300 using xda premium
Perfect screen here too. Honestly, I have yet to buy a device with dead pixels or similiar flaws, lol. Guess I'm lucky.
Mine is flawless as well - no dead pixels at all. So you waited months? It was released at 29th of May, so in the worst case you waited about 1,5 months.
To be perfectly honest, I don't believe your story...
When I said "waited for months" I meant: I was going to buy the S2, after finding out the S3 was gonna come out I decided to wait, and in my country it was only released at the day I bought it (about 3 weeks ago) so yes, I waited for about 6 months just dreaming about it
If you dont believe me I have one good solution for you:
The big X on the upper right of your screen, click it and witness the magic
For everyone else I hope it was just a bad batch really, for christ sake I loved the device but I cant stand anything but perfection on a US$1000 handheld (its how much it costs here on Brazil)
So you waited months? It was released at 29th of May, so in the worst case you waited about 1,5 months.
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He probably waited since it's announcement and possibly even before. But that's pointless to calculate, since one might say I've waited for years to get it... Which btw is true since I knew that more or less the 3.generation would be around roughly at the time my S1's 2year contract was over.
but after 3 days I noticed I had a stuck pixel
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I'm very sure you've not found a single Samsung Galaxy i9X00 phone with a stuck pixel and you probably never will. AMOLED screens have no moving parts so the pixels cannot get stuck as with LCD but either die (dead pixel) or react too slow (lazy pixel). Factory-defects such as pixels lighting at the wrong time or shorting with others are of course also possible.
I went through SEVEN , ALL OF THEM with stuck pixels in some color
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Have you actually tried apps designed for stuck pixel / dead pixel repair? Often enough the pixel can be revived regardless of whether it's an (O)LED or LCD screen.
My dear friend im sorry for using the wrong expression.....im used to LCD screens and I would call it a stuck pixel because it cant reproduce one especific color (for example the pixel which presents itself black on a blue screen)
Yes, I tried the "unstucking" apps, left them running for hours and hours, like 12 hours at least, it didnt make any difference
Guess I'll just have to wait 2 months and try again, lets hope Im luckier this time, since its not looking to be a general problem...
That was (very faint) humor, so don't take it too personal :silly:
I think everyone understood what you meant, you just used the wrong term for the technology in question
Hmm, that definitively sounds like a bad batch. However I'm surprised, since Samsung's quality control might let one or 2 units slip but ALL of them having defects? I dunno, but that kinda sounds strange...
Maybe your seller got duped into buying units which Samsung's quality control filtered out. Only a hypothesis but well...
On an interested side note: How hard or easy are the dead pixels to spot? Maybe some of us got them but are unable to notice.
The brain is very good at interpolating missing parts of an image or color. Also how bright was it in the room?
I've recently seen a darker splotch on the screen on the red color but can't find it anymore. (Maybe it was just dirt after all...)
Probably a bad batch, I also bought in Brazil and it is perfect.
d4fseeker said:
That was (very faint) humor, so don't take it too personal :silly:
I think everyone understood what you meant, you just used the wrong term for the technology in question
Hmm, that definitively sounds like a bad batch. However I'm surprised, since Samsung's quality control might let one or 2 units slip but ALL of them having defects? I dunno, but that kinda sounds strange...
Maybe your seller got duped into buying units which Samsung's quality control filtered out. Only a hypothesis but well...
On an interested side note: How hard or easy are the dead pixels to spot? Maybe some of us got them but are unable to notice.
The brain is very good at interpolating missing parts of an image or color. Also how bright was it in the room?
I've recently seen a darker splotch on the screen on the red color but can't find it anymore. (Maybe it was just dirt after all...)
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All of them were very easy to see, at least for me
juliano_q said:
Probably a bad batch, I also bought in Brazil and it is perfect.
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Hey there.....in which retailer did you get yours?
I bought mine from FastShop (phisical store)
ReaperBR said:
Hey there.....in which retailer did you get yours?
I bought mine from FastShop (phisical store)
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Click to collapse
Hey, I bought mine at a Vivo store.
Bought pre-ordered on phone from verizon - 32gb w/2 gb ram. Unit made in china (blue) - unit flies and screen is flawless
Sent from my SCH-I535 using xda premium
i had to take my gs3 back to the shop because of a fault with the phone but that was my own fault. but ye the man behind the counter said the gs3 has never had a problem no one has brought one back apart from me to the store so the phones that you went throught must have been fake or something because these are the beat phones out and you dont get any problems with them.
Sent from my GT-I9300 using xda app-developers app
ReaperBR said:
Hey guys, about 3 weeks ago I bought a Galaxy S3 (after waiting for MONTHS to get one, by the way) at first I was delighted with the performance and looks, but after 3 days I noticed I had a stuck pixel (it was black, on a blue screen) using the *#0*# test
Okay, I got a bit sad and went to the store to get it replaced, and so I did, second one......noticed the same problem some time later
Tried AGAIN, went to the store, this time they let me open as many units as I wanted to , to find a perfect one, I went through SEVEN , ALL OF THEM with stuck pixels in some color (green, red, blue) after more than an hour looking I TOUGHT I found a flawless one.....went home with it to apply a screen protector, while I was doing that I found another stuck pixel, couldnt believe what I was seeing
Went to the store ONE MORE TIME to get ANOTHER replacement, the LAST one.....took it out of the box, and there it was, a black pixel on the green screen, just gave up and got my money back
What the hell is going on with samsung? I just wanted a flawless screen, afte all, its a state of the art device, should be flawless!!!
By the way Im from Brazil and the phones were all unbranded
Click to expand...
Click to collapse
Lets just get one thing straight, a black pixel is considered as a dead pixel, other colours are considered as stuck or bright pixels, it's also normal for a screen to have upto 3-5 pixels problem according to the international standard, so you are luck the shop will allow you get a refund after all the unboxed you did, not that anyone will blame you if you get a dead or stuck pixels in the middle of the screen is quite annoying.
anyway here is my story with problems
1 st unit was a in store inspection, out of the box the power button was stuck.
2nd unit, instore inspection the phone had a few specks of dust in screen.
3rd unit seems fine, and thats the unit I took home until I made and received call, although calls made instore were fine, 99.8% of them, the calls will just cut off between 3 minutes and 7 minutes.
Next day
4th unit had more dust in the screen.
5th unit had a black dead pixel in blue screen.
6th unit with instore inspection seem ok, took this home and then I noticed there was a problem with the wifi.
Phone detects wifi but won't connect, just saves into the memory and sometimes it will connect.
Also my router has 3 ssid set, guest, 5ghz and 2.4ghz, most of the time it will just detect one of the 3 ssid while the other 2 will be detected about 5-7 minutes later.
I also have one of the air drive where i can stream music or video from a portable box, most of the time it won't even connect, but the phone detect the signal, if it connects, it won't stream.
If a wifi signal connects, just moving a meter or two away from the router will disconnect.
In all cases the wifi signal detected is very strong.
Next day
7th unit in store inspection found a dark grey stuck pixel in a dark grey background using pixel testers.
8th unit, the greyish silver side of the phone was made very bad.
Next day did not exchange phones
9th unit one tiny speck of dust right at the top of the right corner of the screen.
10th unit, there were two white spot on the bezel, one next to the ear piece and sensor and the other on the side near the volume, both on top next to the screen.
before I check the 9th and 10th phone I did say I will check 2 more unit and if unlucky I will return it to samsung and have the phone's wifi fixed instead, as I did have a good screen.
Well I took the 9th phone as the 1 speck of dust didn't stand out that much.
upto now the phone is working very well.
there you go, my short story.
It's interesting to see that there seem to be quality control issues with devices sold by Hong-Kong retailer and a brazilian retailer.
Both locations are known to have a lot of fake or "fell of the truck" electronic devices, so I stand by my earlier hypothesis that they might not be devices from a batch Samsung ever intended for sale.
(This does not mean the seller knew about it, any part of the delivery chain can be the cause)

Who isn't going to RMA due to screen raise?

Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
x4sper said:
Thoughts?
Click to expand...
Click to collapse
Have you checked your screws?
http://forum.xda-developers.com/showthread.php?t=1781237
Yes many have concluded it as a temporary fix
Sent from my Galaxy Nexus using my mind.
Lol how do people find this stuff mines is barely raised on the left side not bad enough for me to take apart and tighten the screws.
I'm not doing an exchange I love this thing and not ready to part.
Sent from my Nexus 7 using Tapatalk 2
I checked my screws and found that they were loose and tightened them up, screen still barely sits above but solved the creak. I have 3 more weeks to tinker with it, my Gamestop said i can return it once the next batch comes in but if this fixed it i won't exchange it.
Yeah I'm not planning on returning it either. I have seen some videos that have a MAJOR raise on the screen. Mine is just a little bit and can easily be pushed back down if I want to. Other than that the tablet is perfect and I don't want to send it back and maybe get one with more dead pixels (only noticed one but et normal viewing distance I can't see its there) or ghosting or something else.
I do recommend you keep an eye on it and make sure not doesn't get any worse. I doubt it will, however I will be exchanging it if it does.
Sent from my Nexus 7
I think everyone's expectations for a $200 dollar tablet are too high.
I am perfectly happy with mine. I have a little screen raise, but haven't noticed any creaks. I will use it until something significantly better comes out, then i'll spend another 200 to upgrade it.
Phones with comparable specs (albeit a smaller screen) are in the ~$400 range (gnex).
Mine was fine for the first 5 days, but has now started to lift. It sounds like double-sided tape coming unstuck. It's only raised about 0.5mm above the frame on the left hand side though, so I don't intend to return it unless it gets a lot worse, or it begins to affect other things (e.g. dust getting in, or digitiser playing up).
May yet return mine for ghosting, though doing a full discharge of the battery MAY have cured that issue (fingers crossed).
Why can't I get through Googles own support site to do a rma on my Google device? Wtf
Because everyone and there mother has flooded them for RMAs :/
Sent from my Galaxy Nexus using my mind.
Im thinking about sending my nexus 7 because of a yellowish tint on one of the corners when viewing pure black. But I am afraid of getting one with worse issues like the raised bezel or dead pixels.
Sent from my HTC Sensation using xda premium
If I only had the slight screen rise I would probably keep it, but I have a creak on the right that is loud and driving me nuts. Sadly, everything else seems perfect - hopefully my next one will be truly flawless...
I'm not. My Nexus 7 looks very well made, and in perfect shape. I've had it for 24 hours.
Is their support 24 hours? I've been busy and finally called. I've been on hold for about 10 minutes and it seems like they're open...
Yea I wasn't going to originally but after the screwdriver fix did nothing, and its basically like a creaky teeter totter on the left and right sides, I decided I should probably RMA. I love the tablet tho. I've used it A LOT since it arrived. It's amazing.
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
AaronDC19 said:
I have a very slight screen raise issue and I have requested to get a replacement, and depending on the condition of the replacement I'll either keep the new 1 or keep the old 1.
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Click to collapse
You can do that? I just figured Google would force you to ship the first one back, even if the second one was worse...
Keeping mine, no reason to return for such a silly non issue. Doesn't effect the use of the tablet at all.
Sent from my Nexus 7 using Tapatalk 2
x4sper said:
Who isn't going to send their nexus 7 in for exchange / repair ? I would probably have never noticed the screen issue if I wasnt reading the defect threads. I bet if you look hard enough you can find something wrong with anything. Right now the only issue is a slight raise on the left side on mine. There is no light bleed and no dead pixels or ghosting. I feel if I sent mine in and waited for however long it takes I'll get one back where the screen raise is fine and have a new issue like light bleed and dead pixels...
Thoughts?
Sent from my Galaxy Nexus using my mind.
Click to expand...
Click to collapse
Me, because both of my Nexus 7s are free of this, or any defects.
Same here. My left side of the screen sticks up a tiny bit, I'm waiting for a replacement but if the next one is worse ill just keep this one and try the washer fix or live with it. I still think it's a great tablet, especially for the price. I'll take this over an ipad costing hundreds more any day.
Sent from my Nexus 7 using xda app-developers app

Would you accept 1 dead pixel ?

I just go my n10 today and really like it. Just ran a dead pixel finding app as my n7 had loads. I got 1. Its there in bottom right corner, a black dot that keeps staring at me now.
Is this considered "acceptable" or would you get it replaced?
So far everything else is fine, I could end up with
A: A worse one
B: The same again with dead pixel(s)
C: A 'perfect' one
That assuming Google don't have a minimum acceptable dp level
Any thoughts?
Sent from my Nexus 10 using xda premium
Depends on how visible it is to you. If it were me, I'd be exchanging it. Displays with dead pixels aren't all that common, at least in my experience. I've got a 2560x1440 monitor and it has no dead pixels. My older monitor which is 1920x1080 had one black pixel dead center, and I asked my friends what I should do. They instantly said replace, and I'm glad I did. Got a perfect monitor back from Newegg and I probably would've regretted keeping it. Once you notice the defect, you're always going to notice it.
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
I would return it. I expect what i paid for, not something that is close enough to what i paid for.
barqer said:
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
Click to expand...
Click to collapse
Yeh I guess your kind of right, however I don't WANT a reason to return it.
I'd just be p***ed if I discovered faults after my statutory return period expires. N7 was replaced twice in 1 month. If I'd not checked it thoroughly id have had no option but a replacement (after 30 days) , not the refund I actually got.
Thanks guys
Going to call Google tommorow, dunno when they will have stock to replace it with though.
Sent from my GT-I9300 using xda premium
RMA it. If it's not for quality control do it for the peace of mind. Knowing you have a dead pixel will leave you unhappy.
Just be sure to check for other defects on the new device when you get it.
Sent from my Nexus 10 using xda app-developers app
Return it. I wouldn't accept a dead pixel or extreme light bleed.
Sent from my Nexus 10 using xda premium
First of all, 1 dead pixel is completely acceptable in all circumstances and no company should (or does?) do a return for 1 dead pixel. ALL policies cover a few dead pixels, usually the general policy is 3 or less dead pixels in the center region and 5 or less within zones along the outside regions. A company can choose to be nice and offer a replacement anyway, but they are in no way obligated to replace any unit that has a screen with only 1-2 dead pixels. Some companies choose to offer special models with a "guarantee" to not have dead pixels (really just that the policy is now 1 dead pixel at most) but they also charge a price premium for these special models in the range of an extra $100 in most cases.
Second, it should be INCREDIBLY hard to see a single dead pixel even if it were in the center of the screen. The density is just too much to cause complaints from 1 being dead.
I had a single dead pixel on my iPad 3. When I took it to the Apple centre, they refused to replace it. They said that Apple has a policy of needig atleast 3 dead pixels in a bunch.
Sent from my GT-I9300 using Tapatalk 2
Well uncle Google has kindly accepted to replace it for me.
For the record, you can easily spot the dead pixel on a white background. I admit I found it using a test app. But now it's discovered I see it every time.
Maybe I'm being fussy but my s1,s2 and now s3 have never had 1 single dp. Tablets are bigger so I guess there's a greater chance.
Anyway fingers crossed the replacement is dp free
Sent from my GT-I9300 using xda premium
New one arrived, 0 dead pixels
Was a black speck under the glass when I opened it. Tapped the glass and it moved to the edge and it's gone
Sent from my GT-I9300 using xda premium
I've only come across 1 dead pixel on the many screens I've seen (was on a CR-48 test Chromebook from Google), and it was a red pixel in the middle of the screen. I used the laptop for a while anyway and just generally ignored it.
Maybe since it was a free laptop that I didn't use primarily, that made me not really mind it too much; but if I saw that on my Nexus 10, it would bother me quite a bit.

Nexus 10 defects

Hello guys ! I'm trying to compile a list with all issues found so far in this tablet. My aim is to make a quick-check guide for people, like me, who will buy it from a local retail store and need to know what to look when checking the device in the store in order to avoid returning it later and for all other future buyers. I'm also curious if, statistically, defects are more or less rare than Nexus 7's (I exchanged two before finally giving up and waiting for this tablet).
So, vote in the poll and, if you please, describe the issues you encountered or just add a quick comment.
Thank you
[EDIT]
List of things to check when buying your brand new Nexus 10 :
Backlight bleeding - check it on 100% and 50% brightness on a black screen and see if it's acceptable to you
Dead/stuck pixels - check it in a dark environment, using 100% brightness and solid color backgrounds (use specialized apps like Dead Pixel Check, a ~100kb download)
Well, I I received my Nexus 10 on Friday and rooted it on Saturday morning, bueno now I have to send it back! Nfc does not work and the light sensor works when it wants to
Sent from my Nexus 10 using xda app-developers app
evolishesh said:
Well, I I received my Nexus 10 on Friday and rooted it on Saturday morning, bueno now I have to send it back! Nfc does not work and the light sensor works when it wants to
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
My charger died. I need to get a replacemant
Have you tried something like AndroSensor for the light sensor ? It reads all the sensors from your device and outputs their values. You can check for erratic behaviour with it. How does this defect manifest itself anyway ? Unwarranted changes in backlight intensity ?
evolishesh said:
Well, I I received my Nexus 10 on Friday and rooted it on Saturday morning, bueno now I have to send it back! Nfc does not work and the light sensor works when it wants to
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
After a quick scan of this forum it seems that backlight bleeding is a common problem. So I'll add it to the first post on the quick-check-before-buying-list. Dead pixels could be an issue but the chances of noticing 1 dead pixel on a 300 ppi display are really slim, unless viewing the screen in a dark room with a specialised app ... and having Superman vision.
On my first Google nexus, Google gave to me... 1 dead pixel and some light bleed.
On my second Google nexus, Google gave to me... dust under the screen and worse light bleed.
On my thirds Google nexus, Google gave to me... nasty yellow light bleed and a stuck grey pixel. Oh and the seals were broken on the box, nice..
I've still not had a single return postage label yet either! Right now I have 3 defective Nexus 10's in my living room, wtf!!!!
That's it, nuff's enought, I've asked for a refund this time.
I'll see how they are in a few months when the stores start selling them.
Nice device but im not paying £400 for a defective unit. I really hope they iron out the defects as nothing else tablet wise appeals to me now.
skibadee said:
On my first Google nexus, Google gave to me... 1 dead pixel and some light bleed.
On my second Google nexus, Google gave to me... dust under the screen and worse light bleed.
On my thirds Google nexus, Google gave to me... nasty yellow light bleed and a stuck grey pixel. Oh and the seals were broken on the box, nice..
I've still not had a single return postage label yet either! Right now I have 3 defective Nexus 10's in my living room, wtf!!!!
That's it, nuff's enought, I've asked for a refund this time.
I'll see how they are in a few months when the stores start selling them.
Nice device but im not paying £400 for a defective unit. I really hope they iron out the defects as nothing else tablet wise appeals to me now.
Click to expand...
Click to collapse
Funny!
So right now you have 1200 British pounds invested in Nexus and a healthy stock of 3 (not-so-healthy units). Not bad. Anyway, updated info in first post with dead pixels.
skibadee said:
On my first Google nexus, Google gave to me... 1 dead pixel and some light bleed.
On my second Google nexus, Google gave to me... dust under the screen and worse light bleed.
On my thirds Google nexus, Google gave to me... nasty yellow light bleed and a stuck grey pixel. Oh and the seals were broken on the box, nice..
I've still not had a single return postage label yet either! Right now I have 3 defective Nexus 10's in my living room, wtf!!!!
That's it, nuff's enought, I've asked for a refund this time.
I'll see how they are in a few months when the stores start selling them.
Nice device but im not paying £400 for a defective unit. I really hope they iron out the defects as nothing else tablet wise appeals to me now.
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Similar issue. Light Bleed. Broken Seal. BAD BAD Quality Assurance!
NK0d3R said:
So right now you have 1200 British pounds invested in Nexus and a healthy stock of 3 (not-so-healthy units). Not bad. Anyway, updated info in first post with dead pixels.
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Received my nexus 10 two days ago and i think i might be on the same roll as you! I videotaped the unpacking and posted on my blog. Can't post link but you'll find it on the first page if you google search 'seanxz nexus 10'.
I wouldn't be surprised of a massive recall by google in the next few months or so. This is garbage QA!
My nexus box had both seals in tact and I had a couple dust particles trapped under the protective film.
Bru87tr said:
My nexus box had both seals in tact and I had a couple dust particles trapped under the protective film.
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So you suspect that your Nexus has been refurbished or something like that ? It is possible for particles to be trapped when factory applying the protective film. I see that all the time on cheaper chinese LCD products.
The back cover is now creeking, seems like there is a gap of a fraction if a mm. ARGHHHH!!
NK0d3R said:
So you suspect that your Nexus has been refurbished or something like that ? It is possible for particles to be trapped when factory applying the protective film. I see that all the time on cheaper chinese LCD products.
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No, it was completely sealed.
They don't package electronics in clean rooms. ?

[Q] Did your RMA have problems?

Ive gone thought 2 RMAs and ive phoned Google for the 3 one.
- 1 device: All the device made noise, cracking all the time.
- 2 device: Horrible screen bleeding and noise on the speaker
-3 device: A black line from top to bottom of the device. Can be seen on white screens.
Im actually thinking on asking a refund and getting other phone. I love N4 but all come with some sort of problem.
What has been your experience?
Sent from my Nexus 4 using xda app-developers app
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
icecicle said:
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
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What does it have?
Sent from my Nexus 4 using xda app-developers app
You should have just kept the first one
patrickjaden said:
You should have just kept the first one
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The first one seemed badly attached. Made noise and the back moved
Sent from my Nexus 4 using xda app-developers app
icecicle said:
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
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I'll disagree only because people have suggested the same thing to me. I'm waiting for my 3rd device to ship. My first one has a bright spot you see in the middle whenever the phone is held from an angle, like a cluster of stuck pixels. The second had a bad yellow tint and black dust under the screen.
In the past 2 years I've bought 2 Lenovo laptops, an Asus Zenbook, a PSVita, an iPod Touch, a Samsung TV, Nexus One/S/Galaxy, Galaxy S2, Galaxy S3, a Xoom and a Galaxy Tab 10.1.
At NO point have I had to return or exchange a single one of these devices.
I otherwise love the device, but I have no doubt that corners were cut in the manufacturing process to attain the low price.
You are lucky your rma is shipping. This is my first rma with the n4 and they're not even shipping it to me. It's been almost 2 weeks too.
I ordered 4 originally (not for selling, for friends). Mine was the only one with problem (overheating, screen flicker, bad MicroUSB port). The RMA'd device was awesome in every way, but had no functioning Magnometer (so no orientation sensing or compass functionality). Still waiting for the second RMA to get here. Other than that, amazing phone.
My first device had the yellow spot syndrome so I RMA'ed it. Was disappointed to find the replacement had a yellow tint on the display. Was planning on RMAing that too until I found out it could be fixed with software. So I'm now happy with my 2nd n4.
sporez said:
My first device had the yellow spot syndrome so I RMA'ed it. Was disappointed to find the replacement had a yellow tint on the display. Was planning on RMAing that too until I found out it could be fixed with software. So I'm now happy with my 2nd n4.
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could I asked what software you used? I just called in a RMA today because of a yellow tint down the right side of my screen and it's hasn't went away in a long time so its probably not the glue..
euki69 said:
could I asked what software you used? I just called in a RMA today because of a yellow tint down the right side of my screen and it's hasn't went away in a long time so its probably not the glue..
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Flashing the Jellytime kernel did it for me. There's also the Nexus 4 Display control that allows you to adjust it without changing kernels (I myself haven't used this but it looks promising).
I'm not sure if either would work if you have a stripe down the side, but it's worth a shot.
sporez said:
Flashing the Jellytime kernel did it for me. There's also the Nexus 4 Display control that allows you to adjust it without changing kernels (I myself haven't used this but it looks promising).
I'm not sure if either would work if you have a stripe down the side, but it's worth a shot.
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Thanks for the suggestions! Did you flash the jellytime kernel itself in the ROM thread, or did you flash the whole ROM along with the kernel? I don't know if there is a difference between the two besides the lack of OC. The kernel didn't fix the issues with me :c I might try the display control.
euki69 said:
Thanks for the suggestions! Did you flash the jellytime kernel itself in the ROM thread, or did you flash the whole ROM along with the kernel? I don't know if there is a difference between the two besides the lack of OC. The kernel didn't fix the issues with me :c I might try the display control.
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I just flashed the kernel only. Sounds like yours is likely hardware, sadly.
Sent from my ASUS Transformer Pad TF300T
sporez said:
I just flashed the kernel only. Sounds like yours is likely hardware, sadly.
Sent from my ASUS Transformer Pad TF300T
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Well.. I RMA'd yesterday and this morning I've received an email saying my order has shipped surprisingly o.o so.. so far no RMA problems.. *crosses fingers* *knocks on wood*
euki69 said:
Well.. I RMA'd yesterday and this morning I've received an email saying my order has shipped surprisingly o.o so.. so far no RMA problems.. *crosses fingers* *knocks on wood*
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Nice!! My RMA went super smooth also. I RMA'ed on a tuesday and new phone was here thursday!
rttnpig] said:
- 1 device: All the device made noise, cracking all the time.
- 2 device: Horrible screen bleeding and noise on the speaker
-3 device: A black line from top to bottom of the device. Can be seen on white screens.
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Click to collapse
RMA's are now back ordered as well. Mine just changed to pre-ordered, and the CSR says they are now completely out of devices. I'm gonna say, crap like this contributes, as well as people that fry their phone OCing. OP absolutely has the right to a high quality device. But given the obvious supply issues Google has been having, I don't think it would have hurt to just deal with it for a couple weeks, none of those are deadline issues, and you have a full year to RMA for a manufacturer defect. I have a 3/4 inch tall strip across the center of my screen with no touch response, damn near cripples the device's usability.
Oh well, I guess that just means I get a phone from the third batch, that much less likely to have defects I hope. Or maybe I'll get the OP's refurb'd 1st device, cause I'm not that damned picky.
Again, OP does have the right to a high quality device, but now this kinda crap is screwing over user's with deadline issues.
my RMA was very fast (australia) shipped within 24hours of calling to setup the RMA
My phones earpiece cut out randomly so often i couldn't hear people when they called. the new one is perfect tho.
My old phone rattled and buzzed real loud and the replacement fixed that but it has a yellow tinted screen with clear spots.
Sent from my Nexus 4
they dont have any new ones to use for RMAs so people are just getting "refurbed" returns that already had problems even if the problems are unrefurbable like screen issues
idividebyzero said:
they dont have any new ones to use for RMAs so people are just getting "refurbed" returns that already had problems even if the problems are unrefurbable like screen issues
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source?
Sent from my GT-N7100 using xda premium

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