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This morning, my touch screen suddenly stopped working. Hardware keys are still working but device is not responding when the screen is touched. Already tried a hard reset but no success, now I am stuck at the align display screen. Also can no longer get to the bootmenu, so can't reflash my device! Any suggestions on what's wrong or how this can be fixed? Thanks for any help!!!!
I'm curious
Didn't you see any spots (like oil spots on the water) to the touch screen ?
I had the same problem .I replaced the touch screen and the phone is working again .
No, nothing, was working fine at night, when i woke up just randomly stopped working. The display is not cracked or anything, so wondering whether a screen replacement will do the trick? ALso strange that I can no longer get to the bootscreen to enter HardSPL...
Had the same problem, the issue (with mine anyhow) was the digitizer, which is an overlay that sits on top of the actual LCD screen to give it touch capability....
good post here
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
I had a similar problem,
To get past the Align screen I had to apply pressure to the top of the screen opposite side of front facing camera - then use the screen as normal
I reflashed the original rom (manually getting to bootloader) - it worked for a bit but ended up sending is back to 02 for repair.
All they did apparently, was to reflash the ROM again and its been working since.
Had the same problem a couple of times a while ago, when i was trying out WM6.5.
All buttons worked but not the touch screen. Never really found out exactly what the problem was, but the first time I managed to get it working again by resetting the alignment:
While gps button pressed (under green button), press center D-pad button this will bring you to alignment screen.
The other time the "alignment trick" didn't work, but i got it working again, after flashing the original ROM couple of times. (And doing hard reset between each time)
I think I used this ROM
You say you can't get to the boot menu, do you run hard-SPL?
most likely its an hardware issue - had this one too, of course out of nowhere!
flash with original rom and if you cannot align screen (as the hardware seems to be broken) send it in for repair. it will be under guarantee, if screen isnt broken.
I had similar problem, I passed the alignment but i had a huge offset in the touch.
I replaced the touch screen and it solved the problem.
You can find it in ebay for 1 US $.
nogge69 said:
You say you can't get to the boot menu, do you run hard-SPL?
Click to expand...
Click to collapse
Thanks for all the help guys!!! I do run hard-SPL and have flashed many ROMS - just don't know why it won't enter the bootscreen anymore when I reset the device and press the camera button. Did manage to upload original ROM again by using activesync, now trying to restore original hard-SPL so I can send off the device for repair.
Hi, i had also the same problem, i find a threat in the internet... try to push the upper corners on the device with your fingers and then tab on the screen to see if the problem solved.
I had the same issue.
Its more than likely your digitizer. I tried flashing 100 different roms but always stuck at the align screen stage.
I actually have the barely used digitizer if anyone wants it (for a few dollars of course hehe) My mainboard died a couple of weeks after i installed the digitizer.
needless to say i moved away from the ****ty build quality of HTC to the MUCH better build quality of the iPhone.
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
I tried soft reset, nothing. Pull'd out battery reboot, nothing. Can you guys recommend me with a few steps i should take ?
Thanks a lot i really need my hd2 this week
Task 29, flash winmo stock, check if touchscreen if working. If it is, flash HSPL 2.08, flash radio, MAGLDR, then android, check if it is working, if it isn't then try a different rom. If from winmo it isn't working, then more than likely it is a hardware problem, eg. your end key is interrupting touch inputs, so take it into repair, although currently HTC is facing repair problems so if you're willing to wait say a month or so, then sure, but if it were me, i'd just buy a new phone.
Mann....i now feel that Android NAND is what gives users so many touch screen problems....yikesss !!!!
Im trying taks 29 now.
I installed this WinMo rom after task 29 and a hard reset:
Energy™-.¸¸.·´¯ 6.5|21916 / 6.5.X|29020 * Sense 2021
Still no touch screen. But the hardware keys are working. Will this be the end for me of a fantastic device and ****ing up 190 euro's
worst situation ever! when you slice your finger to unlock it and nothing happends !! it's a very common problem, HARDWARE related, not android nand related, i've been in the same situation after installing an app, somehow the screen became unresponsive.
i read somewhere that if you pressed a little hard above and arround the power button, the touchscreen starts to work again, because the digitalizer´s conectors are arround there, and i tried that and guess what?? it worked! after that installed button saviour app and never pressed the power button again.
but sadly, after a while the screen becomes unresposive again, so it´s just a temporal solution, now my touchscreen has become completly unresponsive and that trick doesn´t work any more
sounds like the digitizer issue thats been banded about on here
by the way, there are thousands of threats in the forum regarding the same problem, try to give them a read
huevo0000 said:
by the way, there are thousands of threats in the forum regarding the same problem, try to give them a read
Click to expand...
Click to collapse
I did read some, didn't gave me a single working solution. Is this a common problem with HD2's ?
My warranty is gone. Should i try to take it to a local repair shop ? Or take out my baseball bat and give it a good swing ?
It wasn't really supposed to happen you see. Android just requires us to use a lot of buttons and well, the hardware design wasn't meant for the buttons to be pressed a lot, so this happens, if you're unlucky.
Didn't use the power button that much really. Im thinking about selling my hd2 and buying a palm pixi to use for a couple of months. How much should i charge ? 60 bucks ?
Hey,
So my old HD2 has been having some problems for a while now. I know the first issue is a hardware problem, but there is a couple of work arounds.
1) Screen becomes unresponsive (touch doesn't work), and pressing the power button down too hard makes it freeze.
Now, the second point is the most annoying.
2) The phone has had 2 ROMs on it now (GB & ICS) and the problem keeps happening. If the phone turns off, and reboots it will just get stuck in a constant reboot loop, literally nothing I can do. The only way to "fix" this, is to boot into MAGLDR and do a hard reset... Then it sometimes boots up, and of course everything has to be started again.
The reason I think this one (^^) is hardware is because I've tried more than one ROM.
Anyone have any idea, particularly around point 2, whats causing this?
I've had a problem with one HD2 when I was repairing it - if I did not fasten the screws on the housing HD2 was constantly freezing and rebooting. The problem was solved by fastening the housing screws. Has your HD2 been opened and not repaired good?
Your HD2 might also be damaged in some way internally so some kind of shortage occurs when you press the power button too hard (did it fall from great distance? 1meter is enough / liquid damage?)
About the touchscreen - many HD2s have that. PS: lol! Yea, many HD2s have touchscreen well, I was talking about touchscreen problems hehe
my suggestion: send it for a repair.
for a second issue, i'd install wp6.5 and start from scratch. It might solve the problem
Hi Folks,
my 2nd HD2 I think is finally dead. For the last couple of months I have had to press the power button several times to get the touch screen to work. yesterday the touch screen stop working completely even after pressing power and every other button repeatedly like it used to work before. I read that the physical(hard) buttons could be worn out but have no idea. My first HD2 die exactly the same way.
Well, it's been 2 plus great years...
I don't know if anybody has any last suggestions, if do, please let me know and I'll try them as last resource.
I'm running Tytung's latest JB 4.1.2 room, tried other rooms and nothing. did task29, formatted SD card, tried a diff SD card, to see if it was related to something else, but nothing. I also tried disabling the soft buttons.
I thinks it's either the touch scree(digitizer) or the hard buttons worn out.
:crying:
Any suggestions?
Your digitizer is dead, common issue for an old enough HD2...
It's up to you only, if it worth it to repair it...
If you think to get rid of, PM me for a possible deal.
http://www.ebay.com/itm/New-Touch-S...5-/230808939907?forcev4exp=true&forceRpt=true
you have to repair it