Related
This is the only thing stopping me from getting this phone.. I'm trying to determine how wide spread the issue is. I figured a poll was the best way to see how wide spread the issue was, and whether its worth it to shop around to try and find a working phone
Mine seems to work fine Its not as sensitive as say my girlfriends Incredible buttons, the ones on the Epic seem to work more like physical buttons but they aren't. You have to use a little force for it to recognize and I actually prefer that because I always found myself coincidently hitting the buttons on my girlfriends Incredible when i didn't mean to/meant to press another button
It is really a non issue for me. Haven't noticed it.
I think if you used one of the defective phones, it would have been obvious.. All the other buttons worked without issue. The back button on the one I tried wouldn't register no matter how hard or how long you pressed it - some times. Some times it would register for a light little hit, other times I'd be pressing down pretty hard and nothing. By the second or third time, you'd feel the feedback buzz (which was pretty cool), and it would actually work..
It was sort of funny, the rep who was trying to sell me the phone started off to try and down play it and say "I'd just have to get used to it"... until I gave it to him. In the end, he agreed there was something wrong.
I didn't want to make the guy try other phones because I was planning on purchasing the phone from my business' phone retailer... It would have been sort of wrong to make the guy go through 3 phones and just leave if I found one that worked..
Not sure if it matters, but what state are you guys in? I'd imagine that similar batches ship to the same region.. I'm in LI, NY
Absolutely never had a problem with the backbutton.
All 4 of my capacative buttons work with light taps AND full presses.
Its hard to tell wherethe buttons are when the lights time out, and you have to hit the button in the right spot for it to register. My nexus was the same with its capacatives.
beamed from the stars on a Epic 4G
While I don't think there is an issue with the buttons persay. I was doing some testing and seems there might be some "lag" I was having this issue more with the home button at times. One time after i knew i clicked it i let is sit. took a few seconds but continued to do its thing... So maybe its the same with the back button as well. Next time after you click it once let is sit and see if it proceeds.. that way we know its a lag issue vs button issue. A lag issue would be easier to fix I would think.
First of all NeonMonster, thank you for being awesome with the Nexus One back in the day of rooting it and changing things! Haha.
Secondly,
I had a defective Epic 4G. The back button was the worst of the bunch. I would have to hit it 10-15 times to get it to work. But it wasn't the only faulty button. All of the capactive buttons seemed to falter just about anytime I went to use them.
I went to Sprint the next day and explained the problem and she said I was the first to bring it to their attention. But long story short, she exchanged it and the buttoms work perfectly. There aren't as sensitive as say the EVO or Incredible but they work as intended and the phone I once thought was hopeless and I hated, is now a phone I'm contemplating keeping.
So there are definitely defective devices out there but it is as simple as going in and getting a replacement.
Thanks for everything you guys do!
I picked my Epic on launch day and all was well..my brother on the other hand just got one this afternoon and after we got it activated i hvae noticed his has this same problem.
lithid-cm said:
While I don't think there is an issue with the buttons persay. I was doing some testing and seems there might be some "lag" I was having this issue more with the home button at times. One time after i knew i clicked it i let is sit. took a few seconds but continued to do its thing... So maybe its the same with the back button as well. Next time after you click it once let is sit and see if it proceeds.. that way we know its a lag issue vs button issue. A lag issue would be easier to fix I would think.
Click to expand...
Click to collapse
I didn't notice any lag... Again, I think if you have a defective phone, it would be obvious. A press just didn't register, even if you'd wait..
Yeah, there isn't a lag. It just straight up does not register any contact. You have a defective phone. I took mine back and got a new one and it works EXACTLY like it should. Night and Day!
Buttons work great.
I bought the cheap screen protecter at RS and had it put on in store, my button presses were instant. When I got home and decided I didn't like or really need the screen protector, I took it off and then my button presses didn't register as smoothly may be a quick fix for some that want to use a screen protector.
asiana_jones said:
First of all NeonMonster, thank you for being awesome with the Nexus One back in the day of rooting it and changing things! Haha.
Click to expand...
Click to collapse
Aww from the nexus forum?? That was such a fun time! The nexus is truly a phone meant to be rooted. kinda miss that thing but the keyboard on the epic is too good.
But yes, there will always be phones that are defective and need to be replaced.
yeah i noticed some lag on mine. i also tripped out when then home and menu buttons were switched (compared to the evo) and kept pressing the wrong buttons.
its looking like a 50/50 so far on getting a phone without tis problem :-\
nicknomo said:
its looking like a 50/50 so far on getting a phone without tis problem :-\
Click to expand...
Click to collapse
That logic doesn't work.
1. Most people that don't have the problem won't vote.
2. Remove the people on the last option and it's 70/30 (at the time I write this).
You might be right with #1 (I don't know), but as for #2 it is 15-14 for people who are and aren't having some sort of problem with the back button (or other buttons)..
I do agree that this is far from scientific, as people who have never used the phone are likely to be voting..
Only read because I had the issue
Yep. I think you might just skip over this thread all together unless you've had the issue. Personally, I got one phone with the issue, exchanged it, and got another with the same problem - although not as bad as the first. However, I haven't returned the second one yet and the problem seems to have gone away. I'm not sure exactly how these buttons are engineered, but I'm wondering if more people with this problem will simply see it go away. FYI: the first phone I had was getting better but it started out as more of a 70% fail/only work with hard mashing.
My back button has a mind of its own :-( it presses itself when it wants to. Very annoying.
Sent from my Epic 4G - Rooted for My Pleasure!!
My first phone didn't have a working 4g radio. The second had this problem and it is very annoying if your used to a working button I returned it to radio shack. My third phone is perfect in every way.(hardware wise) this was all in the first week of the phone release. I would deffinetly go back and return it.
Sent from my SPH-D700 using XDA App
I had a NS with a back button that used to get stuck and i exchanged that NS for a new one. Since then i did not have the issue. Here comes 2.3.3 and the little monster is back. I have seen it twice in the past few hours. Google fix this ASAP or this phone is going back for good.
Anyone else with this problem?
Sent from my Nexus S using XDA App
FlyingRequin said:
I had a NS with a back button that used to get stuck and i exchanged that NS for a new one. Since then i did not have the issue. Here comes 2.3.3 and the little monster is back. I have seen it twice in the past few hours. Google fix this ASAP or this phone is going back for good.
Anyone else with this problem?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
That's not good!! I had this issue occasionally (never exchanged the phone though) and so far since 2.3.3 it's not happened.
I would strongly suggest raising the issue on the google support forums - there is an existing thread from before the 2.3.3 update which as it happens was meant to fix the problem......
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=455215ff8747658b&hl=en&start=40
Mine is N1, I also got back button problem occasionally since 2.3.3. I press the Back, I feel the vibration, but there is no action. I should retry few times.
I guess this is 2.3.3 bug.
kikikaka said:
Mine is N1, I also got back button problem occasionally since 2.3.3. I press the Back, I feel the vibration, but there is no action. I should retry few times.
I guess this is 2.3.3 bug.
Click to expand...
Click to collapse
u know i had this issue on stock 2.3.2, both home and search was not working, then i wiped data & cache from stock recovery, and then it started working again, worth giving a try!!!
back button is very irresponsive in 2.3.3 !!! i thought google was supposed to fix that s**t. instead it has got even worse for me.
deeren said:
back button is very irresponsive in 2.3.3 !!! i thought google was supposed to fix that s**t. instead it has got even worse for me.
Click to expand...
Click to collapse
my back button is very responsive maybe you need to reflash.
OK I take back what I said previously, this has started happening to me again now. In fact I'd say it's worse than it was before.
I have no idea what to do other than trying to exchange the phone which will probably be a nightmare because I've had it since early January..........
weird cause i read people saying that if their phone had a back button issue it was fixed with 2.3.3
Well I've taken it back to the carphone warehouse where I bought it, they are going to attempt a repair..............will hopefully end up with an exchange for a new handset - i'll keep you posted.
Well the nexus one never had this problem at all, never. And now since the update it too has this issue. So that's pretty solid proof to me that this problem exists and needs to be fixed by Google.
I have non rooted nexus s 2.3.2 and noticed this for the first time last night. Back button key would either stick and/or be un responsive (light would turn off).
I wonder I'd this be a memory issue in that it might occur more frequently when the device is low. Notice a lot of apps run services around midnight and in the morning when this is happening for me..
I have also seen problems with green screen from flash when memory is low.
Closing some apps seems to solve this.
Just a thought. Hope this is not a sign of a hardware failure.
I'm waiting to collect my "repaired" Nexy - wondering what if anything they will have done to try and fix it.....
Feel naked without my phone........
Take off battery cover. Tighten up a bit the screws on the back of the phone. See if that changes anything. I experienced that a little while ago, tightened the screws and now all's good. Haven't seen a single issue since. 2.3.2 and 2.3.3
Sent from my Nexus S using XDA App
bogdi1988 said:
Take off battery cover. Tighten up a bit the screws on the back of the phone. See if that changes anything. I experienced that a little while ago, tightened the screws and now all's good. Haven't seen a single issue since. 2.3.2 and 2.3.3
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well I dont have the phone right now but I'll certainly give this a try if the problem happens again once I have the phone back.
Out of interest what size/type of driver do you need to fit the screw heads??
Thanks!!!
moon-unit said:
Well I dont have the phone right now but I'll certainly give this a try if the problem happens again once I have the phone back.
Out of interest what size/type of driver do you need to fit the screw heads??
Thanks!!!
Click to expand...
Click to collapse
a small philips head screw driver
same problem with me. I upgrade to 2.3.3, the back button will stick for several seconds especially when you hit back key very fast and repeat after fast scrolling the screen.
I flash back to 2.3.2, change rom, not install apps, the problem is still there. And even in bootloader, the issue is still there.
I've just been told my phone is being sent to some central repair hub and might take 28 days to get back to me :-(
will probably get scratched to bits and still wont be fixed.....
Guess I'll have to dig out the old Sony handset to keep me going for a few weeks..today is a bad phone day...
Well I picked up the phone today and noticed a few things where different, firstly I now have an unlocked padlock icon at the bottom of the bootscreen - On checking recovery it would seem my bootloader has been unlocked....
Secondly it was running 2.3.1 which I also found odd?
Going charge it up and do a manual update to 2.3.3 using the full 90mb ROM, wonder if the back button issue has been fixed......? the repair notes said the PCB had been checked and cleaned......
I'll keep you posted.
I just used a case for a few days and thought the case was acting funny with the power button, but now that I removed it the button is kind of depressed and not as responsive as usual. It's not a huge deal, but something that bugs with such ”high quality” electronics.
Anyone else notice this? And has anyone talked to tmobile or htc with any luck? Thanks.
And I'm on the app and looked through the topics trying to find something like this, I apologize if this is a repeat.
Sent from my HTC Glacier using XDA App
The same thing happened to me about a month after I got the phone because my friend was a bit too rough with. Same has happened to like 1 or 2 other people I know with the phone as well. None of us have ever used a case btw, so I doubt that was the cause of it.
The MT4G just seems to have a sensitive power button. One of my friends told me his jammed at one point too, and all I could do was tell him to shove a card into the little gap and unjam it. Once it gets messed up it seems to stay slightly depressed all the time too, never to the point that it activates on its own(at least not for me), but it definitely isn't as responsive.
Yea, it seemed it was coincidence it happened after I used a case. Have you or anyone you know tried to get a replacement due to it? I assume they'd just tell us we should've been easier on our phone, even if we were easy with it.
Sent from my HTC Glacier using XDA App
Had the same problem with my MT4G I got off eBay. Not even 48 hours of having it, the power button went on me (due to repeated power cycling trying to root it). I called HTC about the problem and I sent it in under warranty.
They say that if you've modded it in any way (rooting included) it voids the warranty but I sent in my phone rooted and they sent it back (upgraded to GB) with a 1-day turnaround. I've read people who sent in their phones with CM7 got theirs back.
I try to not use the power button at all now. To put the phone to sleep I use a software app lock and to wake I push the optical pad. Once someone figures out a root for GB, I'll probably re-map the genius button to wake and sleep.
Unfortunately power button issues are pretty common with the mytouch 4g samething happened to me like 3 mytouches ago lol um u can simply call tmobile n get a warranty exchange for that if your still under warranty thats what i did i had actually called cause i had the bad screen which apperantly isnt reason enough for them to change the phone but as soon as i mentioned the power button issue the sent a new phone right away. the one i have now ive had for quite some time and i havent had any issues with it. thats a hardware issue mostly so not much u can do with a factory reset or anything another option is to just use the trackball wake for turning phone on n off frequent and use power button only for powering phone on in off usually what i do . hope this helps
Since I updated to 4.3 on my completely stock N7 everything has been fine until today I tried to power it up and all that will happen is the screen will flash and then nothing I found out that if I plug in the power cord it will power up fine and my battery is charged also I have never rooted it or anything else any idea's?
Sent from my Nexus 7
http://support.asus.com/FAQ/Detail.a...20&m=Nexus 7
https://support.google.com/googlepla.../2668668?hl=en
Try holding the power button for 15 - 30 seconds.
Username invalid said:
http://support.asus.com/FAQ/Detail.a...20&m=Nexus 7
https://support.google.com/googlepla.../2668668?hl=en
Try holding the power button for 15 - 30 seconds.
Click to expand...
Click to collapse
Hey THANK YOU MY BROTHER the holding the power button for 7 seconds worked like a full blooded champ I am still very curious as of why it is doing what it is doing since the new 4.3 update being I HAVE NEVER EVER TRIED TO ROOT IT OR UNLOCK IT OR MODIFY IT IN NO WAY POSSIBLE SINCE I BOUGHT IT BRAND NEW FROM OFFICE DEPOT THE VERY FIRST DAY OF RELEASE LAST YEAR IT'S A 16GIG IN ABSOLUTELY PRISTINE CONDITION IT'S LIKE NEW I EVEN STILL HAVE THE BOX AND ALL THE PACKAGING THE BAG AND RECEIPT THANK YOU AND G.B.Y.
Sent from my Nexus 7
clay347 said:
Hey THANK YOU MY BROTHER the holding the power button for 7 seconds worked like a full blooded champ I am still very curious as of why it is doing what it is doing since the new 4.3 update being I HAVE NEVER EVER TRIED TO ROOT IT OR UNLOCK IT OR MODIFY IT IN NO WAY POSSIBLE SINCE I BOUGHT IT BRAND NEW FROM OFFICE DEPOT THE VERY FIRST DAY OF RELEASE LAST YEAR IT'S A 16GIG IN ABSOLUTELY PRISTINE CONDITION IT'S LIKE NEW I EVEN STILL HAVE THE BOX AND ALL THE PACKAGING THE BAG AND RECEIPT THANK YOU AND G.B.Y.
Sent from my Nexus 7
Click to expand...
Click to collapse
I've been having some issues lately too (BSOD). Black Screen of Death happens occasionally, which is more than it ever did as before a few weeks ago I was one of the lucky ones NEVER to experience BSOD, but now it happens about once a week. Nothing particular causes it other than locking the tablet at the wrong time, or if the tablet locks up. However, holding Power has fixed it everytime for me, but its still an annoyance.
Wilks3y said:
I've been having some issues lately too (BSOD). Black Screen of Death happens occasionally, which is more than it ever did as before a few weeks ago I was one of the lucky ones NEVER to experience BSOD, but now it happens about once a week. Nothing particular causes it other than locking the tablet at the wrong time, or if the tablet locks up. However, holding Power has fixed it everytime for me, but its still an annoyance.
Click to expand...
Click to collapse
I'm sorry for the trouble your going through with your N7 but so far I've not had BSOD I for one am now wishing I have waited to update to 4.3 just for reasons like me and you are going thru the only thing that I don't understand is why when I try to power on my N7 it does a weird screen flash twice real quick and if you don't hold down the power button and count to at least 10 it will not power up it has never ever done this matter of fact I have never had a problem with it before ever any ideas
Sent from my Nexus 7
I have a small line on my screen that is unresponsive. It goes straight across the top of the screen exactly where the install button is in the play store (about 1" from top of screen at roughly 1/4" thick). Its in a pretty awkward spot and causes a lot of problems. For some reason it has also disabled the tap to wake feature of my phone.
I installed the "Touch Test" app which shows that my entire touch screen is working. However it shows the phone recognizing 2 pointers (touches) being active whenever I touch that area of my screen. I've been having this problem for 2 or 3 months now and all of a sudden today on my lunch break it went away. I was able to tap to wake the screen (worked perfectly the 20 or so times I attempted it), I was also able to hit the install button in the play store and life was great... Or so I thought. A few hours later on my next break my phone went back to annoying piece of junk that I completely dislike using.
Now I dont know exactly when this started happening. I did notice it sometime soon after the 4.4 update, and flashing a custom rom/kernel has made no improvement. Anyone got any ideas? I loved this phone before this started, and my phone is so frustrating now that I completely disrespect the thing and have scratched the crap out of the screen. I'm really hoping this can be fixed so I can go on with enjoying whatever life I have left with the g2, if not I'll probably just abuse it until it breaks then switch over to a water proof z2 or something along those lines... Phone was very well taken care of before the problem started, wasnt dropped or exposed to water (other then using outside in the rain for a few min at a time)
mikeinaus said:
I have a small line on my screen that is unresponsive. It goes straight across the top of the screen exactly where the install button is in the play store (about 1" from top of screen at roughly 1/4" thick). Its in a pretty awkward spot and causes a lot of problems. For some reason it has also disabled the tap to wake feature of my phone.
I installed the "Touch Test" app which shows that my entire touch screen is working. However it shows the phone recognizing 2 pointers (touches) being active whenever I touch that area of my screen. I've been having this problem for 2 or 3 months now and all of a sudden today on my lunch break it went away. I was able to tap to wake the screen (worked perfectly the 20 or so times I attempted it), I was also able to hit the install button in the play store and life was great... Or so I thought. A few hours later on my next break my phone went back to annoying piece of junk that I completely dislike using.
Now I dont know exactly when this started happening. I did notice it sometime soon after the 4.4 update, and flashing a custom rom/kernel has made no improvement. Anyone got any ideas? I loved this phone before this started, and my phone is so frustrating now that I completely disrespect the thing and have scratched the crap out of the screen. I'm really hoping this can be fixed so I can go on with enjoying whatever life I have left with the g2, if not I'll probably just abuse it until it breaks then switch over to a water proof z2 or something along those lines... Phone was very well taken care of before the problem started, wasnt dropped or exposed to water (other then using outside in the rain for a few min at a time)
Click to expand...
Click to collapse
I have this problem too, any fixes?
Well I am in shock as to how we all have the same exact problem.
I first thought it was hardware failure on the screen itself and was pretty bummed. But now I see people have the exact same unresponsive touch screen in the exact same spot as mine? What ROM/Kernel are are you guys running? I am running what is in my sig and had not noticed it before until a couple of days ago. Coupled with the unresponsiveness, my Knock on does not work and the phone becomes mildly warm faster than usual. I think it might be a kernel software issue.
Ugh... I was hoping this wouldn't turn in to this big of a problem. I've got the same thing here, VS980 after flashing a Cloudy ROM.
I took over a thread here recently http://forum.xda-developers.com/showthread.php?p=52858791 , but I'll post here again anyways. I wonder if it's the same spot with you guys too. It's right where the install button is on the Play Store, right? For a few hours after it started it went back to normal, then messed up again permanently.
TOT'ing back to 12B didn't help, so I got a replacement device from Verizon. I've yet to send back my old one because I'm worried about the unrooted flag in the bootloader and settings.
I don't have enough posts yet to be able to do this, but can someone alert a dev about this? Particularly in the thread of whatever ROM it was that you last used? A lot of people in the last thread said it came from Cloudy, and I figured it might make sense as Knock Code was supposed to be a feature on there even though the VS980 source wasn't out. Then again I probably have no idea what I'm talking about, but I'd love to hear from someone who does.
I dont think my blacked out area is quite as thick as yours but yes its in the exact same place. To confuse things even more my phone just started working properly again (for how long is another story). Its very odd that It hasnt worked once in 2 months or so and now twice in 2 days its started working.
As a side note I'm pretty sure I started having this problem immediately or very shortly after the OTA kitkat update. I'm now running cloudypro II 2.0 with 3.4.0 kernel, which as i said before didnt fix the problem in the 1 month ive been using this rom.
I originally thought it may have been a software issue, but for it to randomly start/stop working all of a sudden after so long of no function (with no software being added or changed) I'm thinking its more likely a hardware problem? When I fly home on Monday I'm going to try opening up the phone and cleaning the contacts to the from the touchscreen to the mainboard.
If it is software related it may have something to do with air plane mode. I get almost no signal where I'm working at the moment and the constant searching for signal kills my battery pretty fast so I've started using air plane mode the past few days. Thats the only thing out of the ordinary that i've done software wise.
Having the same issue!!
Has anyone found a solution ?
Please reply.
hashir1296 said:
Has anyone found a solution ?
Please reply.
Click to expand...
Click to collapse
Yes, we've sent it to LG for repairs and they were able to fix it easily.
Sfkn, was your phone rooted when you sent it to them? I'm having the same issue, and it either started happening today, or I just noticed it today, but it's bugging the crap out of me. I'm running stock kk, rooted with twrp and on the cloudyfa kernel.
Sent from my LG-D801 using XDA Free mobile app
Had the same today but at the middle of the screen, I pressed on the corners and around the screen pretty hard and it is back to normal(for now).
Hope it wont come back.
You can unroot the device by flashing original rom with LG flash tool.
THISISINSANE said:
Sfkn, was your phone rooted when you sent it to them? I'm having the same issue, and it either started happening today, or I just noticed it today, but it's bugging the crap out of me. I'm running stock kk, rooted with twrp and on the cloudyfa kernel.
Sent from my LG-D801 using XDA Free mobile app
Click to expand...
Click to collapse
No, I am completely stock.
Yeah I used the LG mobile support tool and that unrooted it. Now I'm just waiting for my replacement phone to arrive.
Sent from my LG-D801 using XDA Free mobile app
THISISINSANE said:
Yeah I used the LG mobile support tool and that unrooted it. Now I'm just waiting for my replacement phone to arrive.
Sent from my LG-D801 using XDA Free mobile app
Click to expand...
Click to collapse
You claimed insurance rather than with LG repair?
Sfkn2 said:
You claimed insurance rather than with LG repair?
Click to expand...
Click to collapse
I went with T-Mobile's warranty replacement. I already sold my backup phone so I couldn't send the phone to LG for repairs and still have a phone
Sent from my LG-D801 using XDA Free mobile app