Database Users

Phone does not charge!

I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?

Same problem HD
I had the same problem with my HD ages ago (before HD2) I reflashed the rom and that fixed the problem. The other cause with a HD2 can be a non genuine USB-micro cable I used a Nokia and although the yellow light came on it never charged. I found out that the wire configuration in the nokia cable is diffrent to the HD2.
Hope this helps

srw985 said:
I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?
Click to expand...
Click to collapse
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman

Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.

lakeman said:
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman
Click to expand...
Click to collapse
An update:
the non genuine battery may be the issue
I checked its capacity with htc tools and it seemed fine but needs to be fast charged in the desktop holder.
Anyway thats my theory so far.
Lakeman

Pagnell said:
Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.
Click to expand...
Click to collapse
Thanks, I thought of this but sadly not so simple.

The problem was that the middle pin of the battery connector was slightly bent and just needed pushing back into place. I suggest you all try it as a search of the forum showed me its a common issue.

it only happens for non-genuine battery. just leave it charging over night. or get separate desktop charger for the non-genuine battery.

Similar but different problem...
Battery is genuine as is the USB lead and charger.
Phone is flashed to 1.66 factory Rom , unlocked via unlock code
Had phone for 3 weeks and no real problems , only ever charged on the comp/car via usb. On monday morning the battery was at about 8% so i dug out the mains charger for the first time to give it a fast charge by the time i was ready to go to work the battery was at 30%. On the 2 hr drive i left the phone on charge in the car.
On arrival i checked the phone for messages and it was frozen , i took the battery out and replaced it and the phone fired up with 8% charge.
When i picked the phone up after 2 hrs on charge in the car the bottom (between battery and usb slot was VERY warm.
in the office i put the phone on charge on the mains and no light came on , but the phone seemed to stay at 8% and the back below the battry got warm very quickly.
eventualy after lots of messing about the battery is dead , charging does nothing except mae it very warm.
went into the local t-mobile to get a new battery , they didn't have one but the girl in the shop had a hd2 so we tried her battery in my phone, phone fired up , but still woldn't charge.
Last desperate move i reset the phone to factory settings , still no charge.
Only 2 things happened to the phone prior to the charging issue
a) I activated Microsft Myphone
b) I put in a 16gb mem card
Anyone have any ideas what to try next ?

Return your phone for repair...

yeah its looking that way , just on the hope i missed something

[Q] Help! Battery won't charge

Need some feedback, any one has had a bad battery yet? I had mine charging up to 85% yesterday and went back to bed thinking that today (sunday) morning will wake up and do some early stuff but I woke up late and had a dead Streak next to me. I left it charging overnight (I know it was only 15%) but you never know when you're going to need that extra juice. I tried turning it on, no luck, took the batt out tried turning on with only the mains plugged in, no go, I had blinking LEDS for a short moment then it turned off and that was it until I decided to jump start the phone (I don't recommend doing this to no one) with a BB Bold Battery (3.7V 1500mAh) all of a sudden I get the battery with exclamation mark, like I had a dead battery, I've only had the device for 2 weeks, also this is a Beta Unit I bought "AS-IS" but the problem was a simple restore and not the battery. now I manage to charge the battery in a raw way, just hot wired into a 4.2v DC. now the big question...
I'm at 40% battery it is draining very little, I would even say it is under normal operation, but i can't tell I don't have a SIM on it ATM. but I checked on "spare parts" to see status of the battery and it all seems ok but the bit that says BATTERY STATUS: discharging
No matter where I plugged the wire it is discharging, the phone is being detected on windows/mac any computer I plug, the phone does detect where the source is coming it says AC when I plug into the charger that came with, if I plug it into the USB of the computer it does says USB but it will never say charging, I even transfered files to the phone to test the wire, seems to me I have a crappy battery but just need more feedback, anyone has had this problem before? on any phone should I call Michael Dell and order another batt?
P.S. I have a BB Javelin had the same problem did jump started the battery and now the mobile is charging no probs and it DOES hold charge.
UPDATE: Ok guys any of you running 2.1 (8105) on your USA Beta (probably regular too) and have this issue about not charging, I went back to 1.6 (4399) issue is gone, I also had the crazy screen couldn't unlock/answer phone, will see if that is gone too, more than likely it is but I'm not 100% sure.

if it wont charge using usb or mains but only by jump starting it, then the streaks charging circuit is most probably f***ed.

Brand new Atrix won't charge. Green LED.

I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.

This is a very weird problem and I don't know the exact answer..I just know i bricked my atrix before (failed to flash on a full battery) and couldn't charge the dead battery even on AC.
I ended up buying a universal battery charger from radioshack and then returning it once I got my battery fully charged and flashed the rom. Haven't had any battery problems since.
Hope this helps

Thanks, I will try this but it is night time right now. I hope someone else has had experience of this before and can guide me to any other directions.
I did not fail a flash, unless the flash can fail even if Gingerblur was working 100% before it failed. I don't know if thats possible.

Are you using the usb cable/charger that came with the phone?
I know it sounds ridiculous but the phone does NOT charge on any of my existing MicroUSB cables or wall chargers (used to have a nexus one). Pretty bummed about that :/

Yeah I am using the one that came with it.
I also want to update that I've tried my sister's HTC Inspire charger and an old Samsung charger I have left around.
Both are USB to wall Adapters (I am not using the same wall power adapter for each charger) so I wonder if I need the one that plugs directly into the wall?

Yeah, you probably just have a dysfunctional battery or charger, either way, you're going to have to diagnose which one is the problem (fingers crossed that it isn't the phone)
/e:
it sounds like its not the charger, from your most recent post.
I think your phone is the problem, it's not processing how to charge the battery from the cable.

Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.

designgears said:
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
Click to expand...
Click to collapse
Hm, it's been charging for over an hour now and still hasn't turned on. But I did not do it exactly as you said. I unplugged the battery acouple times but I always try to hold the "fingerprint" on button right after plugging it in. I'll try not pressing anything this time. Thanks, I'll post back if I get any results.

The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower. I know this for a fact as I just charged it like that.
Take it into a store or contact where you bought it from.
Plugging in phone while off: Green LED for a bit, moto logo, battery icon
Power on, no charger : green light for a bit longer, moto logo, boot animation.
Try an at&t stores charger and see if theyll let you charge the battery.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.

Mgamerz said:
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower.
Take it into a store or contact amazon support.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Click to expand...
Click to collapse
With a dead battery you need 850 mAH. The phone needs 850 mA ti boot and it needs to boot to charge (strange yes but software controls the charge).
I would suggest trying all the chargers you can (the Moto one may be giving you to little amps) and if that does not work you can try to either 1) make a dev cable (post on how to in the dev section, though it requires soldering and such so you may not be able to do it if you don't have supplies) or 2) get a charger for the battery (one to directly charge the battery vice through the phone).

The battery method did not work, I did not try to hold the main button until 1 hour later to no avail. I'm going to Best Buy tomorrow for a replacement.

Edit: Oops..Too late to the party! I had the same issue that was fixed when I used a good quality micro-usb charger!

850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.

U need not worry .. put it in a wall charger .. and let it sit dere for atleast an hour .. the green led will come up when charge level reaches around 50% or more .. be patient ..
LivingChampion said:
I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
Click to expand...
Click to collapse
Sent from my MB860 using XDA App

I had the exact same issue the other day. I forgot to put my phone on charge at night, and it was dead in the morning. I plugged into the wall with my Moto charger, the phone turned on and went right to CWM. I rebooted from there, the phone showed 5% battery level, and within 10-15 minutes was at 20%.
I thought it strange my phone went right to the old Tenfar CWM even though I uninstalled it after unlocking my phone and installing the latest CWM from Tenfar.
It does seem that the shut off with the battery is 5%. I am assuming this is the safety factor built into either the Android OS, or the batteries themselves, as they do have circuits in them much like mini computers to shut them off before 100% discharge, as this will kill a Lithium Ion battery.
Some simple facts regarding the Lithium Ion batteries:
•They start degrading as soon as they leave the factory. They will only last two or three years from the date of manufacture whether you use them or not.
•They are extremely sensitive to high temperatures. Heat causes lithium-ion battery packs to degrade much faster than they normally would.
•If you completely discharge a lithium-ion battery, it is ruined.
•A lithium-ion battery pack must have an on-board computer to manage the battery. This makes them even more expensive than they already are.
•There is a small chance that, if a lithium-ion battery pack fails, it will burst into flame.
What I would like to know is why some people have problems getting a charge back in the Atrix after a complete discharge. There I was at 20% after 10-15 minutes using the Moto wall charger, while other people can't even get their phones to turn on after an hour on the wall charger.

I have the same problem, tried everything and finally found a solution
Get a warranty replacement.
The phone won't turn on, so they don't know what you did to it.
Got my new phone today, popped the dead battery in and voila, it charges !
Sometimes it's like people say, it's because of the charge, but your phone probably have issue, just get a replacement

I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.

LivingChampion said:
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
Click to expand...
Click to collapse
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.

tehrules said:
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
Click to expand...
Click to collapse
Well, according to motorola it needs that much... so you never know

Ciloteille said:
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
Click to expand...
Click to collapse
Yes if warranty then ok .. But we are here to do the impossible.. I just reconditioned a new battery just so it can turn phone on in same instance for a friend. So yes batteries and phones new can have charging issues.
There is an issue with smart-phones and batteries and has been since day one. If you are here then evidently you either love these phones and want to mod them or you are like me and love playing with electronics. Real simple if you in the smart-phone world there are a few rules of thumb..
1.) Never begin working without a fully charged battery (some say 51% or better I say 100% )
2.) Buy , borrow , get an external battery charger and/or stronger wall charger
3.) Extra batteries are always good.
4.) Read the damn stickies and wiki's ... People have taken plenty of time creating them. Those who know me know I have written some myself.
5.) The biggest problem is located between the chair and the keyboard .... (lol)

[Q] USB Charging problem. PLEASE HELP!!

The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs). I suppose it's possible that the
motherboard was damaged somehow, but it has no
sign of damage and the only
problem is the battery not charging. charging
sign- It did show when the battery was charged.
Now that the battery has drained down,I will
sometimes get an orange light when plugging in
the USB charger.
The battery has drained to the point that the
charging animation indicator on the screen no
longer appears. The battery has been drained to
the point where it does not have enough
power to boot the phone..

shikhar623 said:
The USB charger does
not seem to power the device
enough to get it to power on. It needs a battery
that has been charged up.
When I ordered a new battery, the phone
powered right up! But, as I was
trying to troubleshoot the problem, the battery
eventually drained to 0.
The problem occurred after I replaced the front
glass. I upgraded to 4.3
after I ordered a new battery after draining the
original one. I was hoping that a fresh OS install
might help the problem,
but it did not. The phone ran the same with 4.2
as with 4.3. I handled the
motherboard with great care when doing the
repair, and the phone worked perfectly before
that. (I have done many successful phone
repairs).
Click to expand...
Click to collapse
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.

just4ivaylo said:
My battery suddenly started dying extremely quickly, and sometimes the phone showed that it was charging from a USB cable to the computer instead of through a wall adapter. I have also replaced the front screen assembly and am on 4.3. What the hell is going on? Tons of people with issues like this.
Click to expand...
Click to collapse
go to original stock. you will come to know wheather is sofware problem or a hardware. you will be able to troubleshoot in a better way.

Already have. Looks like a hardware issue.
I gotta say...this phone has been all kinds of problems for me.

[Q] Charging Problem

Hi,
By battery was running low so i turned the tablet off, plugged it in and went out. When i came back i turned it on only to find that the charge was at the same level as when i left it. I first thought it was the charger, but after testing it was fine. On plugging the charger back in the battery symbol comes up and shows that it is full, before the screen goes black for a short period before the symbol comes back up again showing it is full (Im unsure if it normally does when charged as i cant remember)
I then turned the tablet back on and left it to charge. The device charged slowly, but when i checked the battery status the tablet claimed that it was NOT charging.
Im worried that when it runs down it will not charge to turn back on. On the other hand it might recognise the battery is flat and charge normally.....
Anyone got any suggestions?

Update: I left it on and plugged in overnight and it charged back up to 100%, albeit very slowly (I woke up once and checked and it had only reached 75% after about 4 hours).
So still not sure what to do. Factory reset?

Even i had the same problem
Try changing ur usb cable,
it worked for me

Stock USB cable lasted one day for me. Absolute garbage. No problems using the stock cable from my ancient HP Touchpad.

Barking_Mad said:
Update: I left it on and plugged in overnight and it charged back up to 100%, albeit very slowly (I woke up once and checked and it had only reached 75% after about 4 hours).
So still not sure what to do. Factory reset?
Click to expand...
Click to collapse
Sorry to jump on a fairly of thread, but....
Hi Barking Mad,
Did you ever get to the bottom of your particular charging issue? I've bought a TN7from ebay, and I'm having ng exactly the same problems as you described. Not really charging when turned off and the screen showing the charging symbol for a couple of seconds before going black and then showing the same symbol again. It will charge whilst turned on, albeit it very slowly.
I was just hoping you may be able to shed some light on my problem for me!
Thanks
David

davej83 said:
Sorry to jump on a fairly of thread, but....
Hi Barking Mad,
Did you ever get to the bottom of your particular charging issue? I've bought a TN7from ebay, and I'm having ng exactly the same problems as you described. Not really charging when turned off and the screen showing the charging symbol for a couple of seconds before going black and then showing the same symbol again. It will charge whilst turned on, albeit it very slowly.
I was just hoping you may be able to shed some light on my problem for me!
Thanks
David
Click to expand...
Click to collapse
make sure you use a hi capacity charger 1A plus most phone chargers are too low and will only trickle charge when the unit is off, also my four came from ebay with no power faults and I patched a QI charger inside the casing as the usb ports had failed.
I'd do that to any tn7 now as the port is just too fragile and might be needed for an emergency recovery.