Help. Outgoing Email not working - Acer Iconia A500

Hello,
I just discovered that my outgoing mail via the tablet isn't working. I have some VERY important items sitting in the outbox. It turns out that once in "sending" mode in the gmail app that comes with the tablet, you cannot view what you composed although you can see the original, incoming mail. Therefore, I can't copy/paste my e-mail to send another way given the urgency.
If you can help me, I really appreciate it.
JP
These are the steps I've taken and any possible pertinent info:
1) Yes, I have working internet access and restarts don't help
2) There are no Android Menu settings that I can adjust to make this happen that I have found after going through every one.
3) It was working until about 2 weeks ago apparently based on the send dates of what I just found in the outbox.
4) This is affecting BOTH the system mail app and the one for gmail. I just tested it to be sure. Incoming works fine.
5) I have noticed that it has not synced read or deleted e-mail since I got it which is very annoying.
6) I suddenly lost root a month ago (on Taboonay 2.2) thought I didn't do anything to affect it so I don't have any access to "behind the scenes" files to check any adjustments.
7) I try the sync options from the mail as well as account settings but get no change.
8) UPDATE: I took a chance and flashed back to 2.1 of Taboonay. I have root back somehow! However, the outgoing mail still won't work. I need to retrieve 2 important outgoing mails for work. I hope someone can help now that I have root access and have a fix. I thought of reinstalling the system app, but I can't seem to find it in the ROM. I might be wrong on whether this will help, hurt, or lose the outgoing mail.

jecilop said:
Hello,
......... It turns out that once in "sending" mode in the gmail app that comes with the tablet, you cannot view what you composed although you can see the original, incoming mail. Therefore, I can't copy/paste my e-mail to send another way given the urgency.
If you can help me, I really appreciate it.
JP
These are the steps I've taken and any possible pertinent info:
....
Click to expand...
Click to collapse
8) UPDATE: I took a chance and flashed back to 2.1 of Taboonay. I have root back somehow! However, the outgoing mail still won't work. I need to retrieve 2 important outgoing mails for work. I hope someone can help now that I have root access and have a fix. I thought of reinstalling the system app, but I can't seem to find it in the ROM. I might be wrong on whether this will help, hurt, or lose the outgoing mail.

Have you deleted or froze any system apps?

No.
I just tried a reinstall of this system gmail app but it wouldn't do it.

jecilop said:
No.
I just tried a reinstall of this system gmail app but it wouldn't do it.
Click to expand...
Click to collapse
Well you could download a 3rd party app for a temp fix. But the next thing I would try is clearing the data for the email and gmail app.

Related

gmail imap working?

Has anyone else noticed their gmail imap email messages populating correctly now?
Are you referring to the HTML/RTF issue with Pocket Outlook preventing message bodies from displaying properly in the Inbox?
It works with the new 3.16 gps rom... woot woot
gazgiz79 said:
It works with the new 3.16 gps rom... woot woot
Click to expand...
Click to collapse
really that is sweet! i hate how with Gmail and POP i get messages i sent in my inbox on the next send/recieve -- i just set up IMAP and it works great.
Nice! I remember being disappointed that it didn't work when I got the phone because my work doesn't use Exchange yet but at least I figured I could use IMAP on my personal account.
Just set it up and it seems to be working just fine.
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
neodorian said:
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
Click to expand...
Click to collapse
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
ikemiller2662 said:
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
Click to expand...
Click to collapse
Ahh... I didn't give it enough time. I have it set to check only every 15 minutes so it didn't get a chance to report back. Thanks.
Hmmm... Worked for me all day but now I am getting SSL and sync errors.
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
customshopkv1 said:
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
Click to expand...
Click to collapse
What ROM are you running. It works with the test ROM. I had some issues with syncing but I soft reset and I was OK. It was mainly giving me issues when I tried to send anything this time.

Gmail does not update!

I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you
Have you configured smtp etc in wm and configured your account at gmail?
There is a good guide if you login at gmails website..
i started a thread about this in the general forum and at ppcgeeks not getting a lot of help though
http://forum.xda-developers.com/showthread.php?t=572157
the ppcgeeks link is on that thread. if you add to it maybe people will see that its possibly an issue and not just one phone that has a bug
did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
Thank you for the link. But, the problem persists. It keeps asking me to verify the Id and password till I hot cancel button. But, after few hours, I see new mail. unfortunately, I can not use the account for sending the email from my phone.
cambunch said:
did you follow these steps:
http://mail.google.com/support/bin/answer.py?hl=en&answer=78886
Click to expand...
Click to collapse
yeah i did, if you check my thread i say that it worked initially but it slowly stops working and takes longer and longer between automatic updates until it bascially stops even manually updating
Gmail not working
Mine was doing something like that where it would constantly ask me to verify the password saying it was wrong. I changed the password 4 times on my computer with no luck. I gave up and created a new gmail account and it worked the first time.
I created new gmail account as well, but no luck. it will update whenever it wants to. No manual updating possible most of the times.
palur said:
I have set up my gmail to check for email every 2 hours. I get a pop up showing my user Id and password and connect. When I click on OK, I get an error not able to connect to the server. This problem does not persist for more than few hours. For no good reason, I will have updated email after several hours.
I am unable to send any email from my HTC Tilt2 for the above reasons. Any help?
Thank you
Click to expand...
Click to collapse
This work for me. Use PHM RegEdit (or another registry editor) make a back-up of your registry. And then restore the backup file and do a softreset. I have no idea why this works but it does and I've done it twice. *I know this is late but I just saw this.
i read somewhere it had to do when trying to update using WIFI. I havent tested it or checked but i was having this problem also. so annoying!

email issue

just got the mytouch. is there a way to delete the emails from the trash, or a way to delete them just once (bypassong the trash)? I still want the email on the server, just not on. the phone. also, I have it setup to check for new messages every five minutes, with notification, but it doesn't check automatically, just manually. any suggestions?
thanks,
adam
adam79 said:
just got the mytouch. is there a way to delete the emails from the trash, or a way to delete them just once (bypassong the trash)? I still want the email on the server, just not on. the phone. also, I have it setup to check for new messages every five minutes, with notification, but it doesn't check automatically, just manually. any suggestions?
thanks,
adam
Click to expand...
Click to collapse
If you are talking about google voice for messages, it a known issue without any solution

[Q] Update to 3.1 breaks exchange mail

I had an ota and it upgraded to 3.1. Now my exchange mail gets stuck in the outbox when replying. The only way to make it go is to forward or uncheck show quoted text. Anyone else have this problem?
nope not here
thats wierd because my xoom also has a broken exchange after 3.1 HC update.
don't know what rom you are using, however it works very well with stock 4.10.40 rom including with o/c kernel.
eventually i would suggest that you do a dalvik cache cleanup, and also remove all data from your email application in settings, and setup your exchange account again.
also where do you find the show quoted text parameter, i have no such parameter in the standard ACER email application, which i am using for exchange, and it always worked without any problems.
thanks for the info. Exchange was working fine once the corporate account release updated my acer. It only stopped after 3.1 HC came out. Same thing on the xoom, worked fine pre-3.1, post-3.1 broken. I may try to load up an old rom until this problem is fixed.
it still works fine as i told you with 4.10.42 now.
Wow, I am on 4.10.13. I hope it gets updated soon.
I have the same problem with 4.010.40.
However I realized the following:
1- sending new emails is fine.
2- forwarding emails is also fine.
3- if you reply to emails, the reply gets stuck in the outbox forever, never sent.
I tried the trial version of Moxier, and it works fine with no issue, so it is not a problem with my email server (same settings). Moxier is nice, but I prefer the stock client as it is free, and the most important is that it allows me to reply or forward emails in HTML format.
any help here? or is it a bug in the client that need to be corrected by Acer?
Update: it seems the problem happens when I reply to HTML emails (which is almost all emails), but if the email is plain text, or I opt to not include original email, it is not sent.
This is silly, as the mail thing I liked here is being able to reply with HTML formatting preserved!!!
same thing happening for me. Any news or any other threads tracking this?
From what I have read 3.2 for the XOOM fixed the issue for them.
For us.. I don't think 3.2 is out for a few weeks? (just got mine so I am trying to get caught up on these threads..)
I found this...
http://androidadvices.com/fix-exchange-activesync-problem-on-acer-iconia-a500-after-rooting/
Anyway Not sure if anyone tried this or not.
This is a really PITA I was hoping for a fix but I am not having luck finding one so far.
I just tried setting up touchdown for exchange. Auto setup nor manual work. Used same settings as as on Dell streak 5.
Seems like I would need to down grade to stock for it to work properly.
Are any of you folks rooted or using superuser by chance? Just trying to think outside the upgrade box for possibilities.
If I find a way, I'll share. Best of luck folks.
Cheers.
Sent from my A500 using xda premium

Regretting 8.1 upgrade, seeking solutions

Since installing 8.1 Wednesday morning:
1. My Google Camera app wouldn't open; I had to replace it.
2. Gmail stopped automatically downloading my email from yahoo.
3. Samsung Gear S2 no longer vibrates when PH-1 receives SMS (it vibrates with Facebook messenger messages, though.) I uninstalled all the associated apps and reset the watch - problem is still there.
If anyone has solutions for 2 or 3, lemme know. Both the Samsung Gear and Samsung Accessory Service app pages on Play Store are flooded with reports that vibrations have stopped working. The indicator shows on the watch face, but the watch doesn't vibrate. Reddit has reports of the same, as well.
At this point, I'd lose days rebuilding the phone if I backed up to Nougat. If you have advice or recommendations, please share 'em.
jamesuhl said:
Since installing 8.1 Wednesday morning:
1. My Google Camera app wouldn't open; I had to replace it.
2. Gmail stopped automatically downloading my email from yahoo.
3. Samsung Gear S2 no longer vibrates when PH-1 receives SMS (it vibrates with Facebook messenger messages, though.) I uninstalled all the associated apps and reset the watch - problem is still there.
If anyone has solutions for 2 or 3, lemme know. Both the Samsung Gear and Samsung Accessory Service app pages on Play Store are flooded with reports that vibrations have stopped working. The indicator shows on the watch face, but the watch doesn't vibrate. Reddit has reports of the same, as well.
At this point, I'd lose days rebuilding the phone if I backed up to Nougat. If you have advice or recommendations, please share 'em.
Click to expand...
Click to collapse
The fastest way to downgrade would be using Titanium backup to make backups of everything you need andor want then fastboot flash back with essential's firmware on their website.
jamesuhl said:
Since installing 8.1 Wednesday morning:
1. My Google Camera app wouldn't open; I had to replace it.
2. Gmail stopped automatically downloading my email from yahoo.
3. Samsung Gear S2 no longer vibrates when PH-1 receives SMS (it vibrates with Facebook messenger messages, though.) I uninstalled all the associated apps and reset the watch - problem is still there.
If anyone has solutions for 2 or 3, lemme know. Both the Samsung Gear and Samsung Accessory Service app pages on Play Store are flooded with reports that vibrations have stopped working. The indicator shows on the watch face, but the watch doesn't vibrate. Reddit has reports of the same, as well.
At this point, I'd lose days rebuilding the phone if I backed up to Nougat. If you have advice or recommendations, please share 'em.
Click to expand...
Click to collapse
How is your Yahoo account set up... POP or IMAP? If you're having problems with the one fetch method... Try the other...
Is there a setting in you S2 app that turns vibration on and off for individual apps? Otherwise I think that's a blame Samsung...
slikerhael said:
The fastest way to downgrade would be using Titanium backup to make backups of everything you need andor want then fastboot flash back with essential's firmware on their website.
Click to expand...
Click to collapse
Thanks for the pointer. I'm now researching rooting.
rignfool said:
How is your Yahoo account set up... POP or IMAP? If you're having problems with the one fetch method... Try the other...
Click to expand...
Click to collapse
I'll give a POP a try. Thank you!
rignfool said:
Is there a setting in you S2 app that turns vibration on and off for individual apps? Otherwise I think that's a blame Samsung...
Click to expand...
Click to collapse
Yes, there are settings that allow the S2 to vibrate for selected apps only. Messages and FB Messenger are both switched on; only FB Messenger vibrates the S2.
slikerhael said:
The fastest way to downgrade would be using Titanium backup to make backups of everything you need andor want then fastboot flash back with essential's firmware on their website.
Click to expand...
Click to collapse
From everything I've read, I need to first root the phone, in order to get Titanium to operate. And, as I understand it, rooting (more accurately, unlocking the bootloader so that I can root) will wipe out all of my phone's settings. If I'm going to have to rebuild this thing from scratch, Essential is getting a call.
Essential customer service wasn't helpful.
I flashed back to 7.1.1 then re-installed 8.1 via OTA. Everything works again. Next step is to root to get Titanium on. I tried this morning, but failed, for some reason.
jamesuhl said:
Essential customer service wasn't helpful.
I flashed back to 7.1.1 then re-installed 8.1 via OTA. Everything works again. Next step is to root to get Titanium on. I tried this morning, but failed, for some reason.
Click to expand...
Click to collapse
Make sure you grant titanium backup all it's permissions...
And if you can't get it to restore... Try switching to SELinux permissive
rignfool said:
How is your Yahoo account set up... POP or IMAP? If you're having problems with the one fetch method... Try the other...
Click to expand...
Click to collapse
Got the phone rooted, but GMail was just NOT playing nicely with Yahoo; it would not auto-sync and notify of new emails. It would only download new email if/when GMail was launched. Long story short, I manually added the server settings for POP3 and that finally fixed it.
Incoming: pop.mail.yahoo.com, port 995, SSL/TLS
Outgoing: smtp.mail.yahoo.com, port 465, SSL/TLS
Other things I did that may have helped:
1. I uninstalled my Yahoo account from GMail.
2. GMail still showed remnants of my Yahoo account, so I uninstalled the latest GMail update. THAT action removed my Yahoo account.
3. I also verified my Yahoo account was removed from "Users & accounts" under Settings
4. From my PC, I changed my Yahoo password.
5. From my PC, I turned off Yahoo's "two-step verification" security under Yahoo's account settings. [During GMail account setup, the "two-step verification" security approach doesn't appear to use the server's typical password authentication credentials. Instead, it uses text messaging and proprietary codes entered into Chrome, which kept generating a 404 error on my PH-1.]
rignfool said:
Make sure you grant titanium backup all its permissions...
Click to expand...
Click to collapse
:good: Done!

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