I have to change my signature (look below). Sprint just really impressed me. My phone, for reasons idk, dropped my mobile connection. I tried all the ## fixes to no avail. I called Sprint and the guy tried to walk me through it only to really mess my phone up, by the end of the conversation I couldn't even make calls, in fact somehow I had gotten a completely different phone number! It was a mess!
So by this time I was like screw it, I'm taking it in. I have a years worth of titanium back up's, countless nandroids, and pretty much every ROM under the sun on my SD card. I was so frustrated though, I told the guy I don't care if you kill my root and have to reflash factory, just fix my phone.
I came back an hour and a half later to pick up my phone. To my surprise the phone was not only fixed (mobile network reconnected, my phone number restored), but still was on Mik 2.60! The guy told me that when they fixed my phone, not only did they try to fix it, but did everything they could to maintain my root and not reflash the factory!
Big Up to Sprint.
That's pretty sweet, the store I go to has the same type of employees. Very helpful and do whatever they can without making me unroot.
We're comin from a pure power source.
Similar experience here, the employees were actually running Cyanogenmod and know what they were doing.
Related
alright when i first got my phone i never had a problem with a typing delay. but now my phone is 6 mopnths old and i am now having lots of problems. fristly a few weeks ago i had to do a complete factory reset becuse my phone totally went rretarted. i was sitting in a restuarant and i was txting someone and her name is tiffany. i texted her and then the next message she sent me showed her number in stead of her name(like from tiffany now says from 72789846) but i didnt think anything of it like maybe she had her friends phone or something. so i didnt do anything about it. and then i got home that night and fell asleep and when i awoke i had 2 missed called so i clicked missed calls on the htc home plug in and the phone totally locked up. i reset it and upod reset i found that i cannot make calls. cant recieve calls. it said i didnt have service. couldnt go online . lost all my contacts. and the only thing i could do is text. i was furious of course. this would be the second time this year i lost all my contacts! So i called sprint and they could do nothing for me. So i did a factory reset and sucked it up!. this itself is a huge prblem becuase i no longer trust my phone at all. but i reset it and then found the new sprint rom so i loaded that on there (2nd format basicly) and its all good i suppose. its a little bit slower than it used to be. but now my cpu is as 90-95% with nothing running. slowing down my ppc to almost a standstill. it takes a very long time to open anything. but thats not why im bothered. now whenever i type the typeing delay is sooooooooo badd.. i will type a full text message and it wont type anything then i will put my phone down and 5 seconds or so later the message will be typing itself!. i want this to be fixed. also i want to speed up my phone because its very agrivating. a cheap 20 dollar phone is faster than this 350 dollar POS. but i am forced to live with my phone. and its a dam shame because i love the phone. i love everything you can do. but i want to be able to do those things well..i mean i paid 350$ for a good phone not frustration. if anyone can be of assistance please post thank you
xxbarrxx said:
alright when i first got my phone i never had a problem with a typing delay. but now my phone is 6 mopnths old and i am now having lots of problems. fristly a few weeks ago i had to do a complete factory reset becuse my phone totally went rretarted. i was sitting in a restuarant and i was txting someone and her name is tiffany. i texted her and then the next message she sent me showed her number in stead of her name(like from tiffany now says from 72789846) but i didnt think anything of it like maybe she had her friends phone or something. so i didnt do anything about it. and then i got home that night and fell asleep and when i awoke i had 2 missed called so i clicked missed calls on the htc home plug in and the phone totally locked up. i reset it and upod reset i found that i cannot make calls. cant recieve calls. it said i didnt have service. couldnt go online . lost all my contacts. and the only thing i could do is text. i was furious of course. this would be the second time this year i lost all my contacts! So i called sprint and they could do nothing for me. So i did a factory reset and sucked it up!. this itself is a huge prblem becuase i no longer trust my phone at all. but i reset it and then found the new sprint rom so i loaded that on there (2nd format basicly) and its all good i suppose. its a little bit slower than it used to be. but now my cpu is as 90-95% with nothing running. slowing down my ppc to almost a standstill. it takes a very long time to open anything. but thats not why im bothered. now whenever i type the typeing delay is sooooooooo badd.. i will type a full text message and it wont type anything then i will put my phone down and 5 seconds or so later the message will be typing itself!. i want this to be fixed. also i want to speed up my phone because its very agrivating. a cheap 20 dollar phone is faster than this 350 dollar POS. but i am forced to live with my phone. and its a dam shame because i love the phone. i love everything you can do. but i want to be able to do those things well..i mean i paid 350$ for a good phone not frustration. if anyone can be of assistance please post thank you
Click to expand...
Click to collapse
I am sorry, that is one of the hardest things to read I have ever seen on this board. Good luck to you and to whoever can read that and find an answer for you.
OP: I have to agree with RevSand.
I Tried - really, I did. But, the simple fact is, my eyes crossed trying to read that ?paragraph?
You'll have much better luck getting a response if you
A) shorten that whole thing to include relevant details
B) don't type it like you're typing a text message
C) Line breaks. Paragraph Breaks.
People on message boards (myself included) generally browse through pretty quickly. VERY long winded and difficult to read posts often get read 5% of the way through, and not finished. I'm sure you can see why this would be detrimental to your getting a response/solution.
Have a great day,
Ben
xxbarrxx said:
alright when i first got my phone i never had a problem with a typing delay. but now my phone is 6 mopnths old and i am now having lots of problems. fristly a few weeks ago i had to do a complete factory reset becuse my phone totally went rretarted. i was sitting in a restuarant and i was txting someone and her name is tiffany. i texted her and then the next message she sent me showed her number in stead of her name(like from tiffany now says from 72789846) but i didnt think anything of it like maybe she had her friends phone or something. so i didnt do anything about it. and then i got home that night and fell asleep and when i awoke i had 2 missed called so i clicked missed calls on the htc home plug in and the phone totally locked up. i reset it and upod reset i found that i cannot make calls. cant recieve calls. it said i didnt have service. couldnt go online . lost all my contacts. and the only thing i could do is text. i was furious of course. this would be the second time this year i lost all my contacts! So i called sprint and they could do nothing for me. So i did a factory reset and sucked it up!. this itself is a huge prblem becuase i no longer trust my phone at all. but i reset it and then found the new sprint rom so i loaded that on there (2nd format basicly) and its all good i suppose. its a little bit slower than it used to be. but now my cpu is as 90-95% with nothing running. slowing down my ppc to almost a standstill. it takes a very long time to open anything. but thats not why im bothered. now whenever i type the typeing delay is sooooooooo badd.. i will type a full text message and it wont type anything then i will put my phone down and 5 seconds or so later the message will be typing itself!. i want this to be fixed. also i want to speed up my phone because its very agrivating. a cheap 20 dollar phone is faster than this 350 dollar POS. but i am forced to live with my phone. and its a dam shame because i love the phone. i love everything you can do. but i want to be able to do those things well..i mean i paid 350$ for a good phone not frustration. if anyone can be of assistance please post thank you
Click to expand...
Click to collapse
I suggest finding a reliable ROM from either DCD kitchens or no2chem. Then uploading it into your phone ( sprint rom ofcourse ) maybe the tweaks they have made can help you out.
But if you want to stay at a stock rom ( with out GPS or Rev.A ) im sure DCD has a very stable rom for that too, or you can exchange your phone for a new one if everything else fails.
[email protected]$ said:
I suggest finding a reliable ROM from either DCD kitchens or no2chem. Then uploading it into your phone ( sprint rom ofcourse ) maybe the tweaks they have made can help you out....
Click to expand...
Click to collapse
I second [email protected]$'s sentiments. I'm using DCD's 3.0.1 ROM and it is great!
The 15 minute solution is to first reflash your phone with the latest Official Sprint Mogul ROM 3.35:
http://www.htc.com/us/FAQ_Detail.aspx?p_id=75&act=sd
This will not only hard reset your device (erases all data), it will upgrade both the operating system and the radio. The upgraded radio enables GPS and also enables even faster data speeds.
Copy the .exe file of dotFred's PIM backup v2.8 (for WM5 & WM6)
http://www.dotfred.net/default.htm
into a directory (doesn't matter) on your Mogul and schedule it to regularly, AUTOMATICALLY backup all of your Contacts (and whatever else you want) onto your MicroSD every night.
There is LOTS of detailed information in this great forum about this. For further info on the Stock Sprint upgrade you can also check out:
http://forum.ppcgeeks.com/showthread.php?t=20641
Depending upon your job or environment, it is possible that you subjected your Mogul to an electric shock or EMP of some sort that might happen again (which could erase or corrupt your personal data), so you probably want to make a habit of backing up/synchronizing your unit with your desktop PC.
If you want to use a customized ROM, I would recommend one of DCD's latest. At the top of the "Titan Upgrading" section of XDA-Developers, you'll see DCD's latest ROM "dcd's titan ROMs & kitchen 3.0.4" or you can do a search for "DCD titan Rom 3.0.1" and select the .exe "Sprint ROM" made by |||bored||| posted by DCD in the first post. These can speed up your device even more and offer some nice features.
However there are some careful (but easy) steps that you'll want to follow when upgrading to a customized ROM, so I strongly recommend reading the forums carefully. I found this one helpful:
http://forum.ppcgeeks.com/showthread.php?t=17667
Also, because most of the customized ROMs are streamlined to operate faster and more efficiently, some features that you MIGHT want have been disabled or removed. Browsing the forums can help identify how to re-enable/re-install any of these that are important to you. That being said, they've added LOTs of nice features not available on the stock ROM.
Sure the phone has a big screen. Yes it's easier to see things than my Wifes Dinc. No I dont think it is worth it, lets review.
All these issues/problems? happen rooted or not, or rooted without removing Bloat.
Rooted with Following Bloatware removed,
Blockbuster
City ID
Amazon
Youtube
3G hotspot
NFS
Issues........
Keyboard puts period in instead of space when typing, especially when typing fast. Had all features turned off like spell check, etc. Got so bad it would put a period in when I hit the H key or something, and I had to type real slow. Then there would be a delay in typing. I would start typing away and there would be no animation or...typing in the text box, then it would seem like the phone woke up and all of a sudden an entire sentence shows up.
Screen would not recognize touch. Could not unlock phone, could not scroll, if my finger got close to the screen it would select something and open it, but not scroll. Even though I was not touching screen. At times No response. Cleaned screen, cleaned hands. Tried clean hands, dirty hands, sweaty , etc. all same results.
Extreme slow response time. I would unlock phone, select app drawer, it would take 20 seconds before the app drawer would open, or if an app would open, or if the cursor would let me start typing, I had gone through 2 days of dealing with that BS.
Speaker. Oh this one is good...
So one day I notice the phone vibrates, yet no audio. So I check the volume, yup its up, check settings, ok all good. So I decide to play a song, its playing but just next to nothing for volume. I fiddle a bit and said Eff it, I reboot the phone. Audio is back to normal. Seems every 2 days or so I need to reboot the phone so I can hear any audio from speaker.
Random Lock ups.....
BT drops and then phone shows speakerphone button highlighted and BT button highlighted yet no audio from phone call from either BT or Speakerphone.
Unrooted bone stock with only a few apps on phone,
Same **** mentioned above.
Im tired of this. Can someone tell me what I need to do to have a stable Dx?.
Currently the phone is not rooted, and I am still experiencing issues.
I have documented these issues with the Big V as they happen, but have not done anything but order one for my wife gee looking forward to that mess, she loves to load up the apps.......
Try wiping your cache partition from recovery mode. If that doesn't work you can use the now available sbf to get your X back to factory. Now leave the bloatware alone and root again.
I agree with TF. try wiping the phone (I would suggest complete flash if possible) and see if same stuff happens.
I think you may have a bad phone. If the software reset doesn't fix it, See if VZW will exchange it. I've not had any of the problems you describe. And the fact that you are having screen/touch issues, and there was a small batch of phones with screen problems, tells me you may be one of the "lucky:
Don't have much to say, i've only had one reboot and that was bc of rogue app and i had on complete freeze but my battery was less than 10% while actually on this forum, other than that it has been smooth as butter for the most part. I came from the DInc and wouldn't switch back for anything
sent from Shawn Micheals...The heartbreak Kid
I forogt to mention I did unroot, then wipe, then left it stock, still have same issues.
oldmacnut said:
I forogt to mention I did unroot, then wipe, then left it stock, still have same issues.
Click to expand...
Click to collapse
Unfortunately, wiping (factory Reset) doesn't completely restore all of the files. As evidenced by other threads where people changed/removed some APK's and were left in a boot loop when they did a reset.
I'm still leaning towards you having a bad piece of hardware, but it would be better to rule out the software environment first. Thus, it may be worth learning how to flash the new SBF file. That should truly put your phone back in 'out of the box' condition.
To get outta the box you need to use the .sbf file then factory reset. Just using the.sbf leaves all apps and data. Have done .sbf from linux and windows with no problems.remember to *228 option 1 after to reactivate. Would give this a try then bring in for warranty if it doesn't solve it
Sent from my DROIDX using XDA App
you def have a bad phone...exchange it.
I've never had any of these problems, except for the ****ty speaker.
There is as 17+ page thread on Motos forum about the rebooting issue. I just jumped ship from Verizon and went with Sprint.
I could of handled the phone issues and waited for the 2.2 update, however working for Verizon I was in awe of the ****ty service by one particular Verizon store. On a Evo now with 2.2
Yes my phone is a beast. Much more so than the evo. I owned the DInc so yes i know EXACTLY how the evo runs. I definitely think there was an initial bad batch that went out, just like every other phone, evo and dinc, and iphone, and all the galaxy phones that went out. Im in love with this phone
sent from Shawn Micheals...The heartbreak Kid
mine works fine
Mine runs like a champ, get yours exchanged before the 30 days runs out. Simple and easy fix.
Mine is rock solid... works great... this should be a comfort to you... since all you have to do is exchange it for another one.. then you should be good!
Loving mine, glad I waited several weeks to jump on it, after the screen issues, speaker issues, I ended up getting a flawless device, speaker isnt like my tp2, but I havent missed any calls or had any issues hearing it like many others. After being burned time after time, think im gonna wait on pulling the trigger on every phone I get from now on!
this phone is definitely a beast, love it, coming from a Dinc, i have to say the X blows it out the water...
you may have a bad phone...
did u experience the issues you listed prior to rooting? if no, then theres your answer and follow the advice listed earlier about flashing the phone back
You're not by chance running a task killer set to kill everything are you?
Called tech support today to get my phone reprovisioned and the lady on the phone told me that she has a tool to see what my phone was running. She told me I was running Fresh and she was correct. She didn't seem to make a big deal about it though but I was a little nervous. The background to why I needed my phone reprovisioned is that I had upgraded my PRI to 1.4 last week and noticed that I was no longer able to roam. I called tech support and they provisioned it. However, that provisioning broke my ability to make and receive calls from both Sprint and non-Sprint networks. I called back and they assigned me a totally new MSID and had me do a hard reset and full wipe using ##768# which fixed my calling problem within Sprint's network but my roaming was still broken. Incidentally, the hard reset and the new MSID assignment brought my PRI back down to 1.34. That leads to today when I called them to do a reprovisioning again but this time I made sure to pull my battery first. That seem to have fixed my calling and roaming problems. Too bad my PRI went back to 1.34.
that's interesting
I think they are taking a don't ask don't tell sort of policy with us rooters. I'd imagine it's only a very small percentage of people who actually damage their phones rooting and with asurion taking the bulk of the burden why would they care?
Interesting though that they can see your SW version, invasive..
Threw my many years of working for sprint and talking dealing with INTERNAL tech support on many occasions over that period of time I call BS (not necessarily at the OP) but maybe the sprint rep was just techy and you somehow gave it away or something.
There is no such thing in Sprints system that tracks this, there no purpose nor the desire to kill bandwidth of there systems and network with uselss reporting.
I would however believe that they have a very basic readout of what version of software your using, now if Fresh modify's the naming of your software version then I'd say sure, but I still wouldn't believe that they would know which Rom, Just that its modified.
I do not believe Fresh or any other RoM does that.
I could and always will be potentially wrong!!
Edit: Yes of course sprint can see your software version, I know this to be a fact.
Retail employee's however cannot, and possible only certain tiers of tech support can.
(of course a retail employee can see your software version if he scouts the phone
I'll tell you that as a retail employee the only time I cared if someone had a modified phone was when there phone was broken and thy were being douche's and I needed a good reason to tell them to F off.
did not mention anything about PRI or anything
Don't see how I could have given it away. I only told them that I needed them to reprovision my phone. She told me that she was going to do it and then long paused. I then started to say that I updated my PRL already and was about to tell her my PRL version (60670) when she chimed in and told me that she has a tool to check my phone info. She then told me my ROM was Fresh. I did not reply and tried to change the subject by telling her that I will give my phone a try once I get into a roaming area and that I will call back if I have any questions. Seems they do have a way to read the software built number remotely since that is the only thing that actually shows "Fresh"
Alanmw86 said:
I would however believe that they have a very basic readout of what version of software your using, now if Fresh modify's the naming of your software version then I'd say sure, but I still wouldn't believe that they would know which Rom, Just that its modified.
I do not believe Fresh or any other RoM does that.
I'll tell you that as a retail employee the only time I cared if someone had a modified phone was when there phone was broken and thy were being douche's and I needed a good reason to tell them to F off.
Click to expand...
Click to collapse
Fresh, and pretty much every rom cook do alter the Build Number by editing a value in the build.prop (I forget ehic one, "ro.buildversion" or something)
And yes, I wouldn't be surprised if Sprint reserves the whole "your warranty is void" line for the jerkfaces who go into the stores and act like it's Sprint's fault they are retarded and bricked their phone.
Updated to the latest firmware and noticed that they dropped the Never option for screen timeout. I'm kinda pissed because I have been using that for the past week or so and my Live Tiles were doing a much better job with it set to never turn off.
I'm one of the few people around here lucky enough to have a problem free phone. I've never had any of the problems that this new firmware is supposed to fix, so I really don't need it. I am seriously considering rolling back to the old firmware to get the Never setting back. Before I go through all the trouble with that, I just wanted to double check that the the Never setting is gone for everyone with the new firmware.
Does anyone out there with the new firmware still have Never as an option for the screen time out?
Nope, gone for me too. But, I kept mine set to 1 minute anyway.
Oops I posted a new thread before I noticed this. I'm pissed too. I used it with my car stereo and Zune. I used to be able to control music easily at a glance while driving (using cradle). Now it's too much of a process and dangerous. I also liked keeping it on while charging (why do I need a locked phone at home, sitting right next to me, not drawing power from battery?) What genius made this decision!
I have yet to find a single benefit for the new firmware on my phone. Seems exactly the same to me but with the Never option removed. I think I may try rolling it back with the Zune backup.
The Dell tech I spoke with in India actually told me to re-sync the phone, factory reset it and sync it again (at least that's what I think he said, I had to ask him to repeat himself several times as I don't think our English dialects were compatible). I'm afraid to try this. He also offered to send me my third replacement phone if this was unsuccessful. I think I'll just live with it. I'm so tired of dealing with Dell. According to my logs I've clocked in well over 7 hours of phone time with them. I try to remain loyal to Microsoft, but I think it's Android time. I feel so embarrassed when my buddy uses his Evo in my presence.
SIlly little question... So I've just figured out how to root and flash and have tried a couple of roms. During all this trying stuff out, I had wiped memory, roms, caches, and I've flashed recoveries and whatnot. Seems pretty cool, some stuff on some roms work, others don't. Even finding out that some stuff don't work on the stock s-on roms- I never knew there was a green led on the right side of the speaker on the evo 4g. Seems like half the fun is in trying new stuff out, and you really do risk whacking your phone if you don't do something right. (as I sit here wondering why my phone has been sitting here displaying xiaomi.com for the last 15 minutes) But my question is this. Since it seems like I have erased and overwritten all the memory on this phone, it seems to have retained the subscriber information- this is a Sprint phone and there is no sim, so i'm wondering how it knows its identity when I boot it up from a custom rom. Maybe a mac id on a piece of the hardware gets registered on the network, then the network "provisions" the phone maybe?? I'm not having a problem with this just curious how this is done. Thanks