I just rooted my Kindle and now I get an error message when I try to play Amazon Videos. The error is:
Your device is no longer configured correctly to play Amazon Videos. For more information see Help & Feedback under settings.
I didn't try to play videos before I rooted, so I don't know if that is the error or not. Anyone else with this problem?
I think there was a post a few days ago saying that if you rooted your kindle he instant stream would break. That person also confirmed it with amazon support.
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Check the dev thread for this issue. Can be solved by unrooting.
Use OTA Root Keeper app. It allows you to backup root and unroot. You can then restore root with a single click.
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Any chance anyone else has found a way to reverse this?
I rooted my Fire and was disappointed to learn that my video streaming no longer worked after I did it. I unrooted it hoping this would correct the issue and it did not. I've also done a factory reset as suggested from Kindle support.
Any other ideas or known fixes floating around out there?
smart_evo said:
Any chance anyone else has found a way to reverse this?
I rooted my Fire and was disappointed to learn that my video streaming no longer worked after I did it. I unrooted it hoping this would correct the issue and it did not. I've also done a factory reset as suggested from Kindle support.
Any other ideas or known fixes floating around out there?
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More info? we already discussed this in the rooting thread in the developement forums (http://forum.xda-developers.com/showthread.php?t=1348830), but in every case so far over there unrooting, followed by a reboot, fixed the issue.
I saw the post in there and tried to comment on it but apparently I'm still too new
Anyway, what I've done to the device since I got it is as follows:
Rooted using the method in the dev forums, the one-click method. Once rooted I grabbed a few gapp APKs and installed them. While rooted I attempted to access the streaming video service, was given an error about not being able to download at this time. Saw the note on the dev boards that you mentioned. I ran the unroot option in the one-click application. This seemed to reboot the device a few times and after it finished I tried the store again and received a message stating:
Your device is no longer configured correctly to play Amazon videos. For more information see Help and Feedback under Settings.
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At this point I contacted Amazon support, they walked me through a few things including rebooting the device and factory resetting the device. None of these helped. I've been told by Amazon support that a rooted device will be locked out but if the device is subsequently unrooted that access is granted back to the device. I am now awaiting a call back from their support engineers to see what exactly happened because according to his information it should work now.
I just found the post about un-rooting the kindle. It appears my kindle may still be rooted after all
Ok, so it appears that using SuperOneClick to Un-Root the device does not work 100%
I used adb to do the manual removal of root and video streaming functionality appears to be working fine now.
http://forum.xda-developers.com/showthread.php?t=1349652
smart_evo said:
Ok, so it appears that using SuperOneClick to Un-Root the device does not work 100%
I used adb to do the manual removal of root and video streaming functionality appears to be working fine now.
http://forum.xda-developers.com/showthread.php?t=1349652
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Yeah, your mention of a few reboots during the unroot process earlier didn't sound quite right... so apparently its iffy... glad you got it worked out!
Rebooting isn't actually needed, but you do need to kill the Amazon Video app (Settings > Applications > All > Amazon Video > Force Stop) after temp-unrooted. (I did it manually or with OTA-rootkeeper, didn't try SuperOneClick).
Has anybody else tried to use the amazon video app that was ripped from the kindle fire? The app loads up fine, I can get to the amazon account login page, but every time i hit login, I get "error has occurred".
It doesn't work with a rooted device, since it checks for superuser. A workaround is to use OTA rootkeeper, but I can't get it to detect my root. I have s-off and nightly 242.
OTA rootkeeper gets permission from superuser, but the "device rooted" box is unchecked, and I have no option for temp un-root.
My Nook Color is rooted with CM10 and trying to install the amazon app store. I have allow unknown installations checked and it still won't let me install. I get it downloaded, it installs and then comes back and says X app not installed. I talked to Amazon this morning and they said the updated new versions don't support rooted devices and so I can't install it. DOES ANYONE HAVE AN OLD VERSION? I am not very techie...but no how to follow directions. Thanks!
After fixing permissions twice and rebooting 3 times...it finally let me install amazon app store! Gremlins at work me thinks!!
Recently I decided to go ahead and update my Nook 10 to Lollipop using the Nexus Root Toolkit (since I was running CyanogenMod). Since I've done this, I cannot get the Nook app to install, and it says in the play store it is not compatible with my device. Ok I thought, maybe they don't support lollipop yet, no big deal, so I reinstalled CM11. Still get told it's not compatible. Reinstalled 4.4.4 from the factory image, and still getting the "not compatible" message.
I've searched for this, and apparently I'm the only one with the issue. Anyone have any ideas or know anything about this? For what it's worth, it also says it's not compatible with my Nexus 7, which is bone stock and running the nook app just fine for my wife.
I ran into the same thing. Workaround was to export a Titanium backup from the N7 and import that into the N10. Interestingly, I just checked the Play store and it now shows as compatible on both systems.
Yes, I did the same thing too, just thought it was very odd. Thanks fire the reply.
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I recently rooted my Kindle fire 10 running fire OS 5.1.2 . I then did the "Signature verification status always true" patch through lucky patcher and it went down hill from there as then Google play wouldn't connect so I couldn't browse app... So I got desperate, did a factory reset but now when I put Google play on there it just ask me to sign in then says "problem communicating with the Google server try again later". Does anyone have a way that I can fix it I tried clearing davilex cache, clearing odex files I even unrooted ( it didn't work) then re-rooted it and still nothing. If any has any possible way to fix this please let me know.
takutokenshi said:
I recently rooted my Kindle fire 10 running fire OS 5.1.2 . I then did the "Signature verification status always true" patch through lucky patcher and it went down hill from there as then Google play wouldn't connect so I couldn't browse app... So I got desperate, did a factory reset but now when I put Google play on there it just ask me to sign in then says "problem communicating with the Google server try again later". Does anyone have a way that I can fix it I tried clearing davilex cache, clearing odex files I even unrooted ( it didn't work) then re-rooted it and still nothing. If any has any possible way to fix this please let me know.
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