Dual microphone: calls quality - Galaxy Note GT-N7000 General

I've notice some problems with the quality of the calls, mainly the way people hears me. Looks like the noise cancelling is not working well and the upper microphone is forcing voice cuts.
I did a test putting my finger on the up microphone and people hears me better.
Does anyone have experienced the same problem? Do you know if there is a way to disconnect by software the upper microphone?
Thanks

The upper mic works only for video recording. I want it to cancel the noise in calls, but for now there is not such an option.

Yeah I've got some complaints from people I called that the quality was bad, I sounded far away. I've posted a thread as well. I haven't tried to block the top mic, gonna try that!! I've tried to use the Service Menu to change some mice settings, but I can't get in the appropriate sub menu...

yes - I'd like to know the answer to this too ...

I've done a couple of tests more, its the upper mic...
Just tried to call in a noisy environment, and covering the upper micro made a difference.
Enviado desde SGN

vessk0 said:
The upper mic works only for video recording. I want it to cancel the noise in calls, but for now there is not such an option.
Click to expand...
Click to collapse
NO, you have that option when placing or receiving a call. Just pres menu and activate noise cancelling.
And this is what I use to solve the problem, I deactivate this noise cancelling.

so do i have to deactivate the noise cancelling manually every single time for the better call quality?
Hmm... sucks to be.
I think no noise cancelling has to be default, and we shold be able to activate it when we need.
Sent from my GT-N7000 using XDA App

hoyoonbid said:
so do i have to deactivate the noise cancelling manually every single time for the better call quality?
Hmm... sucks to be.
I think no noise cancelling has to be default, and we shold be able to activate it when we need.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Yes, I've been looking for, but only found the option to deactivate during a call.
Cloud someone tells us if there is a way to to it permanently?

What base band or firmware version are you guys on? Be buying a note over the weekend andwill test to see if the same problems arise. Singapore version is DXKK1 with XXKJ6 Baseband.
Sent from my HTC Desire HD using xda premium

SGN Latvia
Same problem for me. I have bought my phone here in Latvia. Everytime during the call I need to turn on noise cancelation manualy. Hope, Samsung will make some update soon.

The people I called said that deactivating the noise canceling was a major improvement in sound quality. It's a bummer I have to deactivate it each time I call, there must be a solution for that problem.
But what about the cause of this problem. Is this a firmware issue or is the upper mic defect? I would like to hear from more people, we can't be the only ones having this problem.. If the mic is defect I'm sending my note back to the supplier.

Steelduines said:
Steelduines
Click to expand...
Click to collapse
In Russian forum (4pda.ru/forum) a lot of users are talking about this problem. I can confirm what "we are not alone"

Mine is always deactivated at least i know now what the symbol means. Never changed a setting.
Sent from my GT-N7000 using Tapatalk

Some people also affected in Spain. While waiting for a soft solution, i am covering upper microphone with a tape.... And it works pretty nice
Sent from my Galaxy Note

Steelduines said:
The people I called said that deactivating the noise canceling was a major improvement in sound quality. It's a bummer I have to deactivate it each time I call, there must be a solution for that problem.
But what about the cause of this problem. Is this a firmware issue or is the upper mic defect? I would like to hear from more people, we can't be the only ones having this problem.. If the mic is defect I'm sending my note back to the supplier.
Click to expand...
Click to collapse
How do you deactivate this, what do you press and where?
Sent from my GT-N7000 using xda premium

jason370 said:
How do you deactivate this, what do you press and where?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
According to this post you press menu when placing or receiving a call.

bigmout said:
According to this post you press menu when placing or receiving a call.
Click to expand...
Click to collapse
i see. surely there's a way to permanently deactivate this. maybe in the registry settings

Gsmarenas review is up: http://www.gsmarena.com/samsung_galaxy_note_n7000-review-676.php
gsmarena is reporting excellent call quality and audio (music) quality.
now which magical test unit did they receive?

In my case no one complained of audio quality, they said that the voice just sound perfect. And this thing happened on both SGS2 and Note with noise cancelation on.

So tiny holes each on top and bottom of the phone are microphones!
I thought they were water drainage holes

Related

2 Device problems i noticed on my phone.

First 1,gps needs around 10 mins in clear sky to lock my position , with gps fix(from the market) it takes 5-20 seconds.
Second and most important,all the people that i talk with cant hear my voice clear,i hear them clear tho,there is a really low pitch sound in the background when noone talking even on the road with full bars,i tryed 2g and 3g networks, i even tryed calling my phone from someone else phone and i couldnt hear his voice clear,when i used the headphones my callers heard my voice crystal clear.
I am thinking of taking my phone for replacement in the next 3 houers so i really apriceate any fast feedback especially for the second problem.
GPS fix is usually very quick on my X5 with data connection on, usually under 30 sec.
I've had one or two instances where a geocaching app wouldn't get a fix in 5 or 10 min. A reboot solved that every time.
As for the sound problem: sounds like your microphone is defect. No such problem on my phone...
1. You need to enable gps xtra for faster lock, in the same menu where you enable gps.
2. Some say that B160 rom creatly improves call quality, id try that from. Look from the dev section.
so gps is normal but microphone defective?
anyway,i got it back at the shop for a replacement i ll have a new in 4-5 days ,but im a bit woried if it will be defective again as there are some known problems like gps,wifi,light bleeding,burned pixels,flash player random reboots and i think i ve got 60-70% chance of geting a working one
I have a similar problem...
When people call me they tell me that my voice is very low. This changes when i hold the phone in front of my face, then it becomes better. But it is only good when I switch to the loudspeaker mode. Then you hear my voice clearly. Is it possible that this phone has a certain voice activation level and that this is set too critical?
And if it is so, can I set this threshold value anywhere?
edit: And can I edit the volume of the microphone itself too?
I find that if I have the phone tucked between my ear and shoulder (like you do when you are using both hands for something but still want to talk on the phone), noone can hear me at all.
But if using it "normally" (ie: by holding it to my ear with my hand) it works fine.
Does this device have a noise cancelling mic that is affecting things when the entire back panel is covered or something?
i have the same mic problem... i sent it for replacement...
7s10u said:
i have the same mic problem... i sent it for replacement...
Click to expand...
Click to collapse
My replacement came yesterday and mic is ok
True about GPS, just need to enable the option sanpsa said.
Mic, never had a problem so far.. touch wood.
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Cephalus said:
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Click to expand...
Click to collapse
I'm pretty sure it's not a noise cancelling mic. It's just a directional mic for use when recording video.
Cephalus said:
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Click to expand...
Click to collapse
well,i never covered the hole of the second mic i have even tryed touched the phone from the side with 2 fingers in each side,tryed every holding position and i was also carefoul to dont touch any holes or the main body of the device,also no phone case was used
Poulsen8r said:
I'm pretty sure it's not a noise cancelling mic. It's just a directional mic for use when recording video.
Click to expand...
Click to collapse
Google search mentions a noise cancellation microphone exists.
Sent from my Desire HD using XDA Premium App
sanpsa said:
1. You need to enable gps xtra for faster lock, in the same menu where you enable gps.
2. Some say that B160 rom creatly improves call quality, id try that from. Look from the dev section.
Click to expand...
Click to collapse
I unfortunately don't have the option for xtra GPS - I only see Use GPS Satellites, and beneath that is GPS Source (which gives me only one option - Use internal GPS)
I am on Gingerbread - CyanogenMod 7.2.0.
Can you or someone else suggest a way to get around this problem? I am trying geocaching and the lack of GPS fix is really frustrating!
for me the GPS fast fix was only solved with replacing the gps.conf file, with this one
http://forum.xda-developers.com/attachment.php?attachmentid=905377&d=1329444560
tempius said:
for me the GPS fast fix was only solved with replacing the gps.conf file, with this one
http://forum.xda-developers.com/attachment.php?attachmentid=905377&d=1329444560
Click to expand...
Click to collapse
Excuse my ignorance but where do I need to change this? Or can you direct me to the right thread with the instructions?

Popping sounds on calls and low microphone issues

On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Click to expand...
Click to collapse
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Click to expand...
Click to collapse
Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Click to expand...
Click to collapse
Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.
what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app
No advice?

Echo during phone call

Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
xxjack3dxx said:
Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Have you had anybody else report echoing? If not I would think it is feedback on her end causing the echoing
Sent from my WANAM'ED AT&T S4
I can here myself during call..not sure what it is
Sent from my SGH-I337 using xda app-developers app
Try disabling noise reduction in call settings... echoing has been a problem since the s2 sometimes disabling noise reduction helps or turn down volume on your phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta
I have made a lot of test :
Disable noise cancellation (Still echoing)
Change SIM card (Still echoing)
Reset the phone (Same problem)
Also when I plug a pair of headphone with a mic, Ive got no problem but when I remove it, the echoing are coming back
Did I have to try something else or its a hardware problem?
PS: everybody who im talking with hear the ecgo of her voice
Sent from my SGH-I337M using xda app-developers app
Its Obama. He forgot to mute his end.
xxjack3dxx said:
I have made a lot of test :
Disable noise cancellation (Still echoing)
Change SIM card (Still echoing)
Reset the phone (Same problem)
Also when I plug a pair of headphone with a mic, Ive got no problem but when I remove it, the echoing are coming back
Did I have to try something else or its a hardware problem?
PS: everybody who im talking with hear the ecgo of her voice
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
First try to remove the back cover and test the problem without any backcover.
sanris said:
First try to remove the back cover and test the problem without any backcover.
Click to expand...
Click to collapse
i had the same problem and i removed the back cover and the problem is gone, any idea why?
Most of covers causing this problem. Use the original cover comes with phone.
Sent from my 116 using XDA Premium 4 mobile app
sanris said:
Most of covers causing this problem. Use the original cover comes with phone.
Sent from my 116 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not truth.. I have orginal cover and talking on Bluetooth and have echo sometimes. This is do to other side keeping they phone to loud and you hear you voice tru they phone.Tell person you talkig to lower volume and echo will be gone.
norbarb said:
Not truth.. I have orginal cover and talking on Bluetooth and have echo sometimes. This is do to other side keeping they phone to loud and you hear you voice tru they phone.Tell person you talkig to lower volume and echo will be gone.
Click to expand...
Click to collapse
i agree, some of original covers also cause issues. I have both original samsung s-view flip cover (bought @ INR 22XX/- ) and i had same issues and my friend have problem with original backcover comes with phone. we showed the problem in service centre and changed the back cover for my friend within warranty. now its ok for my friend.
for me, i stopped using that s-view cover and used the original one comes with phone and now ok for me.
xxjack3dxx said:
Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Hi,
I have exactly the same echo problem. Did you solve the problem?
I just started experiencing the same thing after flashing 4.4. Never had this problem and now the problem doesn't even get fixed when I went back to 4.3 or 4.2.2. No idea how to fix it, I have full wiped each time and tested on the clean rom so it can' t have anything to do with my apps. I also removed the back cover and case to test that theory but nothing helped. I hear a static and my own voice echoing. I don't think the other person hears the echo though. Does anyone have a solution?
I have also tried flashing different modems but that didn't solve the issue.
Problem solved!!!
I found the problem. i was experiencing the same problem, the other caller was hearing an echoe. First i thought it was the s-view cover but no. if the microphone is in any way covered it makes an echoe so do not cover it, and for the answer to your questions just clean the microphone hole using a needle. Now it works perfectly. Have fun Guys!!!
chossen said:
I found the problem. i was experiencing the same problem, the other caller was hearing an echoe. First i thought it was the s-view cover but no. if the microphone is in any way covered it makes an echoe so do not cover it, and for the answer to your questions just clean the microphone hole using a needle. Now it works perfectly. Have fun Guys!!!
Click to expand...
Click to collapse
I have the echo effect of my voice when someone calls me. I use a bluetooth earpiece so the phone mic is not the problem. I've thied three different bluetooth headsets and all of them have the echo effect for my voice (the other side doesn't hear it).
I did put on a Samsung Qi charging cover but I can't remember if the echo effect started before or after I put on the Samsung Qi enabled cover. first i want to test the unchecking the noise reduction box to see if that works, if not then I'll replace the back cover to see if that is the issue.
I'm skeptical about the back cover being the problem, however, because it only happens when someone calls me. For example, my daughter called me and I could hear my voice in the echo. I asked her to hang up and try again. Again I could hear the echo. So I had her hang up and I called her. No more echo. Neither have I heard the echo on any other calls I make, but it is on all the calls I receive.
nogods said:
I have the echo effect of my voice when someone calls me. I use a bluetooth earpiece so the phone mic is not the problem. I've thied three different bluetooth headsets and all of them have the echo effect for my voice (the other side doesn't hear it).
I did put on a Samsung Qi charging cover but I can't remember if the echo effect started before or after I put on the Samsung Qi enabled cover. first i want to test the unchecking the noise reduction box to see if that works, if not then I'll replace the back cover to see if that is the issue.
I'm skeptical about the back cover being the problem, however, because it only happens when someone calls me. For example, my daughter called me and I could hear my voice in the echo. I asked her to hang up and try again. Again I could hear the echo. So I had her hang up and I called her. No more echo. Neither have I heard the echo on any other calls I make, but it is on all the calls I receive.
Click to expand...
Click to collapse
I have exactly the same problem with my 2 new galaxy S4 , did you fix it?

[Q] Problem with the speakerphone

Hello everybody. I need help regarding a serious issue I have. When I am in call and I activate the speaker phone the other party can barely hear me saying the sounds is really low. But when I tried recording a sound it has no problems whatsoever. I have no idea why this happens but its really annoying me. I would really appreciate if someone suggests me a solution on this one, cuz I couldn't find any by now.
Something is most likely blocking the top microphone of the phone.
bump
Anyone please give me suggestion on what should I do, this is really annoying me..
bump
Have you removed any cases etc. as mentioned above? If you have, to rule out any software complications flash a factory image.
Sent from my Nexus 4 using XDA Free mobile app
lolcakes203 said:
Have you removed any cases etc. as mentioned above? If you have, to rule out any software complications flash a factory image.
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Thing is when I use voice recorde, I hear it loud as f***, so there're no issues. Only when speaking and launching the loud speaker they say they hear me very low. And yes my display was broken and they replaced it, maybe they ****ed something, but since the Sound Record works well, where's the logic?
If there is a case it is possible that when you record sound, the device is recording through the bottom microphone which is not obstructed, and the top microphone you use during calls may be obstructed resulting in your issue.
Aside from that, maybe there is some sort of volume/speaker/microphone app that was installed that is messing with your mic levels during a call. I would still suggest to remove any 3rd party accessories and if the issue still occurs, than backup your data and flash the factory image.
Sent from my Nexus 4 using XDA Free mobile app
Did you call the same person each time you were testing it?
twochinz said:
Did you call the same person each time you were testing it?
Click to expand...
Click to collapse
No, tested with a lot of people with normal voice calls. Also tried Viber, Facebook calls - same stuff. My logic is this: since I am recording my voice with a voice program from miles away, that isn't possible to be the lower mic. So the speakerphone should work fine. But on calls its a different story, i tried without the speakerphone to speak away from the phone (mimicking as if it is a sound rec app) they hear me even worse. What could be the issue? I am confused
anyone...please answer guys, need desperately your help
help
yes same
People, we do need an answer please.
Keeping it recent, hopefully someone can help
answer?
Have you guys tried flashing the factory images?
Sent from my Nexus 4 using XDA Free mobile app
lolcakes203 said:
Have you guys tried flashing the factory images?
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
No, but it hasn't anything to do with this. Tried several roms and kernels same results. I sent my phone for repair broken screen, after 1st delivery they even had the front camera not centered so i returned it back. Maybe the mic is broken? But if so, how come voice recording works well?

Person on the other end hears their voice back --- Help

Guys, since my 6p, almost every call I make or receive, the person on the other end tells me that they are hearing what they said back. It's like an echo of what they said. I head them perfect and no issues on my end.
Anyone else having this issue?
And to add, I'm trying calls with and without case and it doesn't make a difference. Sometimes the echo for the person on the other end goes away after few minutes but most of the time it stays for the entire conversation. I also just today tried whatsapp call but same issue. Very frustrating as everything else on the phone is perfect.
I had this yesterday on WhatsApp
Any ideas? I sure can't be the only one out there with this issue.
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
scoobiesnacks said:
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
Click to expand...
Click to collapse
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
mikevipsr said:
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
Click to expand...
Click to collapse
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Here is the best temporary fix. Use a headset with a built in mic.
Also, calls over internet are more likely to get echo. Try a regular phone call, no Google voice and such either, just a regular sim number based call.
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Covering the mic hole did help but if my volume was to high it would still do it. It's like the sound vibrations are getting picked up through the phone. Anyways I am rooted and romed. I may look into turning noise cancellation off.
I'm personally having this issue only when the back casing are attached to the phone or when i accidentally cover the back mic with my finger
Posting an update. It seems doing either one of the below fixes the echo callers on the other end are hearing:
1. Cover the mic at the back top of the phone during the call
2. Or Lower the volume to like half or three quarters of the way
I prefer option 2 and all is fine now.
Lepa79 said:
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
Click to expand...
Click to collapse
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
gts24 said:
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
Click to expand...
Click to collapse
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Lepa79 said:
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Long term have you had issues in busy places like airports, bars/restaurants? Do people complain of too much noise around you with noise cancelling turned off?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root ?
It might be due to phones calls over the internet such as advanced calling on Verizon...I had this issue too a while back but I read somewhere this could be the issue do I turned off of advanced calling(calling over the internet so while I'm on a call I can use the internet over 4g). This is quite annoying since I sometimes do need to use internet while I'm on a call but I think the echo problem is worse.
So far no one has complained about an echo since I turned off advanced calling when before purplpeople would complain or stop talking about every call. Hope this helps

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