Hi guys,
I've got my Note for four days now, I'm very happy with it except for one thing. I keep getting complaints from people I call that the call quality is very poor. When I use the voice recorder my voice sounds crystal clear, so I don't think it's a faulty mic. I thought my maybe my in call mic volume is too high. I accessed the service menu (*#*# 197328640#*#*) but I can't get into 5. Audio. When I press it it just goes back to the main menu. Does someone else have this problem or does someone have a fix for my problem.
I have the same problem... but some people hears me well and others told me they hear me far away and with a metallic voice.
No problem here.
It ain't just ok... it's perfect compared to other devices.
Sent from my GT-N7000 using Tapatalk
I agree the note is very good on out going and incomming calls. Much better than the S1 and S2.
Sent from my GT-N7000 using xda premium
Works fine here..
does it mean we have a defective batch .. ?
Related
Hi guys how is NS call volume really interested in purchasing one. I have x10 terrible call volume can't hear nothing. I wonder if it has to do with android? Or maybe x10 and how is NS compare to x10 call volume wise. Thanks
Sent from my X10i TripNMiUI using Tapatalk
sofia-captivate said:
Hi guys how is NS call volume really interested in purchasing one. I have x10 terrible call volume can't hear nothing. I wonder if it has to do with android? Or maybe x10 and how is NS compare to x10 call volume wise. Thanks
Sent from my X10i TripNMiUI using Tapatalk
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In-call volume on my Nexus S is good. I once had a Sony-Ericsson T610 and the in-call volume was so low (even with hands-free), I swore to never have one again.
sofia-captivate said:
Hi guys how is NS call volume really interested in purchasing one.
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I picked up the Nexus S Friday on Rogers and call quality and volume are important factors for me - I can't stand a quiet phone in a noisy environment. For example the iPhone 3G volume wasn't loud enough in a bar. Earpiece call volume at maximum is similar to the iPhone 4 or HTC Desire with Froyo but not as loud as the Motorola Atrix. Call quality is decent as well. Speaker volume is fairly good too but not as loud as the iPhone 4. And since it's a tiny speaker quality isn't the best, but it's good enough for handsfree in the car with the windows up. I was a little concerned about the volume, but once I used the Nexus S demo for a few minutes to confirm performance and call quality, I bought the phone.
sofia-captivate said:
Hi guys how is NS call volume really interested in purchasing one. I have x10 terrible call volume can't hear nothing. I wonder if it has to do with android? Or maybe x10 and how is NS compare to x10 call volume wise. Thanks
Sent from my X10i TripNMiUI using Tapatalk
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My previous phone was an X10i and definitely the call volume in the Nexus S is far better. You can actually hear it. On my X10, unless my ear was right next were the sound output was I couldn't hear anything and even when my ear was right there it was difficult to make out what was being said.
The speaker phone on the X10 can be heard, but still the Nexus S is much louder and the voice quality is better than the X10.
Well, it really depends on every ACTUAL phone. Why ? I've first bought the Nexus S i9023, European version. Even at the highest ear-piece volume, it was soooo quiet I couldn't hear a god damn word. I had to put my girlfriend to yell at me every time we spoke at the phone. Returned it, bought a US i9020 version. Clear and crisp, as loud as my previous HTC Desire. I've searched for this bug on Google and found that many handsets from different producers have this. Some users have low ear-piece volume at high setting, some of them have HIGH ear-piece volume at low setting (as high as if the ear-piece was like the load-speaker on the back). Dunno why.
So yea, it really depends on each handset. I would strongly suggest to test right after buying, if not preferably when actually in the store.
lambda30 said:
Well, it really depends on every ACTUAL phone. So yea, it really depends on each handset. I would strongly suggest to test right after buying, if not preferably when actually in the store.
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A manufacturing defect is one thing and rare these days when compared to the amount of devices being manufactured. Any device you buy runs the risk of being defective. The question here is if the Nexus S is generally expected to have good call volume, and the answer is yes. As for the model differences, the display and radios are different parts in the 9020 & 9023, but the earpiece and driver should be the same in all Nexus S models and have the same output.
bfksc said:
A manufacturing defect is one thing and rare these days when compared to the amount of devices being manufactured. Any device you buy runs the risk of being defective. The question here is if the Nexus S is generally expected to have good call volume, and the answer is yes. As for the model differences, the display and radios are different parts in the 9020 & 9023, but the earpiece and driver should be the same in all Nexus S models and have the same output.
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There MUST be a difference in some of these phones because there is NO possible way anyone could ever complain that the earpiece volume was too loud or high on my Nexus S - NAM version
My nexus S seems very quiet compared to my iP4 even at max settings. Is there a way to manually boost the volume limit through voodoo or something?
many people have said the nexus s volume was too low. how come there has not been an audio boost in cyanogen like there has been for other phones?
The call volume is acceptable. Just don't expect whomever you're on the phone with to hear you clearly if there's a lot of noise around you.
Sent from my Nexus S using XDA App
bfksc said:
but the earpiece and driver should be the same in all Nexus S models and have the same output.
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Well yea, they SHOULD have the same volume. But that doesn't mean a i9023 phone can't have a "broken" earpiece with low volume.
Anyway, I think you got me wrong. I didn't suggest that the i9020 was fine and the i9023 has crappy earpiece. No. I just said that MY OWN i9023 had problems. Not that ALL i9023 have problems.
Like I said,
lambda30 said:
found that many handsets from different producers have this
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, like Sony Ericsson, etc. Just Google it and you'll find some threads.
So, because some of the phones have this problem (not all of them), then that's why I suggested a replacement from the seller.
Ohh I taught it has something to do with android os low call volume
Sent from my SE_X10i using Tapatalk
the nexus s in call quality overall is quite good, however many users are reporting either extremely low or high volume from the normal forward facing speaker. its been about 5 months since the device was released and only now the ppl at cm are looking into resolving it
Got my nexus 4 during the first launch and apparently when I use it as a phone the people on the other end have a tough time hearing me. It doesn't happen all the time but people say I sound far away and they ask if I've moved or not but I'm in the exact same position for the duration if the call!
Also, I get the same complaint while on speaker phone.
Does anyone else have these problems?
I'm sure its not the network I'm using either since I'm on Telus in Toronto and I have full bars when talking.
Sent from my Nexus 4 using xda app-developers app
Haven't heard a complaint yet. How's your signal when you are hearing complaints?
Sent from my Nexus 4 using Tapatalk 2
Voice Quality
maxpowerxiii said:
Got my nexus 4 during the first launch and apparently when I use it as a phone the people on the other end have a tough time hearing me. It doesn't happen all the time but people say I sound far away and they ask if I've moved or not but I'm in the exact same position for the duration if the call!
Also, I get the same complaint while on speaker phone.
Does anyone else have these problems?
I'm sure its not the network I'm using either since I'm on Telus in Toronto and I have full bars when talking.
Sent from my Nexus 4 using xda app-developers app
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I can tell you that people are commenting on how clear and crisp my voice sounds.
Either speakerphone, Bluetooth car or regular phone all are excellent call quality.
Much better then my old SGS3.
CC
are you saying that you actually hold the nexus 4 up to your ear and talk into the thing?!?!
do you know what year it is??
Clear and crisp on both ends. No issues hearing people and haven't heard anyone say my end is faint/distorted or anything.
My call quality is awesome, much better than my one X - but the main thing you notice is the volume - its nice and loud. (some would say too loud, but you can always turn it down if you think so)
Sent from my Nexus 4 using Tapatalk 2
Ogg said:
are you saying that you actually hold the nexus 4 up to your ear and talk into the thing?!?!
do you know what year it is??
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I know, right? Who uses a phone for a phone any more??
But in all seriousness. I'm wondering if I have a bad speaker or something. Everything else with the phone is fine. A slight buzzing in the earpiece but that's only if I'm using it as a phone but it doesn't bother me. Also, no rattling whatsoever.
The signal quality is fine when during the call. Full bars.
Sent from my Nexus 4 using xda app-developers app
Ogg said:
are you saying that you actually hold the nexus 4 up to your ear and talk into the thing?!?!
do you know what year it is??
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Why does your third post ever have to be so offensive? You haven't talked on a phone for 5 years?
I think I got the same call quality problem. It sounds even worst than my old ATT captivate.
wawacoffee said:
Why does your third post ever have to be so offensive? You haven't talked on a phone for 5 years?
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He was obviously kidding, which the op got. All good. :thumbup:
chrisjcks said:
My call quality is awesome, much better than my one X - but the main thing you notice is the volume - its nice and loud. (some would say too loud, but you can always turn it down if you think so)
Sent from my Nexus 4 using Tapatalk 2
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This....
'effin speaker made me deaf the first time someone called me and spoke into the phone
if you have buzzing...that might be an indication of a bad speaker... I just placed a call to / from my phone for you as a test to be sure..
crisp, clear and NO buzzing. ever.
Yes, I have the same issue. People can't hear me as it constantly cuts out, and when it doesn't cut out, it sounds like I'm far away. It's so bad that some people have said "your new phone is a piece of crap!" and in general it's not possible to have a conversation. This has happened in several cities and places where my old htc inspire never had any issues.
I've been waiting for google to send me a new one, but it hasn't arrived yet. Also their customer service has no tools or authority to do anything, except for "sending an email to a specialist."
When I've called them about the RMA and to complain, I've done it from my Nexus phone and they constantly ask me to repeat. When I explain the issue they seem somewhat sympathetic.
^^ Stock rom & kernel?
Today i got my Nexus4 and have the same issues.
People tell me that i sound far away and some weren't able to understand me. My speaker (that one holding to the ear) sounds like an old Nokia with distortion from the wireless signal (induction). Sound chip tends to cut out people on the other end and it sounds like a "bumping volume". I have the same tested on my iPhone 5 and people also tend to sound like "bumping volume" but not that bad as on the Nexus 4. This is clearly a software issue (compressor).
Well i think i have to return my Nexus 4. Cheap doesn't always pay off in terms of quality
100% stock here. Turns out they're shipping me a new one and it should here tomorrow afternoon. So we will see if that one is better.
Got new phone, works now, everyone can hear me fine.
I get complaints anytime I use speakerphone. The caller on the remote end says my audio is choppy and sounds like I am far away. I've been holding out on doing a RMA hoping it will be fixed in a software update. I've tested my mic using different recording apps and the audio playback sounds very clear. I'm wondering if the issue is related to the noise cancelation that takes place when in a call.
Sent from my Nexus 4 using Tapatalk 2
three letters. APN
phermey said:
three letters. APN
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Care to explain?
Sent from my Nexus 4 using Tapatalk 2
solvingchaos said:
Care to explain?
Sent from my Nexus 4 using Tapatalk 2
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Sure thing. 99% of all call and data quality issues on this phone is due to the APN never being set. Or put in improperly. Most peeps think that inserting the sim is all they have to do.
Hello All,
I've become increasingly aware that the quality of the voice calls on my N4 is very poor indeed. At first I thought it was just my network but have since been able to test two other N4's on the same network at the same time from the same location. The other two were fine - exceptional actually. Mine was comparatively bad: crackling, low fidelity and too quiet. Something isn't working properly.
So, are there any suggestions for ways to fix this sort of problem on my own?
Also, how does one go about getting Google to actually support the hardware they sell? I suspect my N4 should be replaced under warranty and I already fear the colossal ball ache they are going to make that experience for me.
Any and all suggestions welcome.
Kind thanks
Paul
Sent from my Nexus 4 using Tapatalk 2
What carrier are you using? If you're on T-mobile check and see if you're phone supports HD calling.
I was having that same issue with my Note 2, not all the time but sometimes I would hear echos and cracking. I set up my call sound and it's great now.
Not all phones support HD calling but you should look into it. It's a huge difference, even more so when both sides have a phone that has HD calling. It sounds even better then calling over wifi as long as both party's have a device that supports it.
Sent from my SGH-T889 using Tapatalk 2
Hi Onemoa
I'm on Three in the UK which also has HD voice. How do you go about checking whether it is configured correctly?
Thanks!
Sent from my Nexus 4 using Tapatalk 2
On T-mobile you get a widget called my call sound. I used that to set it up best for myself.
I'm not sure how you would configure it though. All I know is when you have it you will know because the difference is very noticeable, as long as both users have a compatible phone. I'll try looking into it some more.
Sent from my SGH-T889 using Tapatalk 2
I am (was?) all set to buy a 6P, so doing some research on them. And I've run across the multiple threads on different forums with 100's of user complaining about call quality. But it's hard to tell if it's only affecting a few unlucky souls or if it is pretty much everyone. I like the idea of this phone since I'm a programmer and want to be able to use a rootable phone with any carrier I choose, but it has to do the basic things a smartPHONE should do, too. I'm coming from an S5 which has great call quality, and do not want to downgrade in that area at all.
So any user feedback would be welcome.
TIA
For what it's worth, in Perth Australia with Vodafone I find the call quality no better or worse that any of my previous phones (see my signature for that list).
Sent from my Nexus 6P using Tapatalk
My 6P has fine call quality on both ends of the conversation. I've asked those on the other end of the line how the sound was and have consistently been told it's very good.
if your talking about the noise cancellation issue, you can easily fix it with a simple build.prop edit
What "quality issue"? There is none, most issues are network related, hell mine sounds just fine using the car Bluetooth while doing 70 on the highway
Yeah no problems with call quality on any of mine or my friends and families 6p
No issues with my call quality....
Mines running perfect out the box ... Verizon here .. Made several calls no issues yet
You should be more worried about the screen issues than the call quality of this phone.
Sent from my Nexus 6P using Tapatalk
ncsuwolfs said:
if your talking about the noise cancellation issue, you can easily fix it with a simple build.prop edit
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Click to collapse
Yes, the noise cancellation issue. I'd read about that tweak, but pretty much no feedback about if that was a true fix or not.
z0phi3l said:
What "quality issue"? There is none, most issues are network related, hell mine sounds just fine using the car Bluetooth while doing 70 on the highway
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Yeah, it seems to work fine on Bluetooth. It's when it's using normal mic that it has issues.
mkouk said:
You should be more worried about the screen issues than the call quality of this phone.
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Click to collapse
What screen issue? I guess I got caught up reading 500 or 600 posts about the call issue, and didn't see anything about the screen. I'll have to do some more looking.
On Verizon here.. My fiance said that I sounded a bit odd when I first started using the 6P (Call sounded normal from my end). I discovered that the HD calling option was turned on. I tried it with the HD calling off, and she said I immediately sounded "normal" again. Funny because I bet it actually sounded better in HD mode, and she probably just wasn't used to the clarity.
The only sound quality issues I have experienced are with the noise cancellation mic on the back of the phone. I have a Tetded flip case and if I call with it opened up on that mic people say I sound muffled. If I uncover it I can be in a very noisy room and all people can hear is me even though I can bearly hear them because of the volume of the background noise.
Well I have had my N6P since release and over the past few months there has been a few times where the recipient on the other end if the phone call mentions that they can't hear me all that well. I brushed it off and blamed cell reception because of the few times it was noted. But now over the last couple weeks it seems to have gotten worse and now is reoccurring every phone call. It seems to be more when I go hands free with the phone cocked on my shoulder but even when I am holding the phone directly to my mouth I have to speak ungodly loud just so the person on the other end hears me. I have used multiple ROMs and seems to be an issue regardless of what ROM I'm using, brining me to the conclusion its something funky going on with the internal mic.
I just wanted to know if anyone else is experiencing and issue like this and what thoughts you may have had in fixing this problem. I'm to the point now where my only option would be to contact google about the protection plan. If this is something that all N6P users are experiencing I'd like to know.
Thanks
Sent from my Nexus 6P using Tapatalk
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
fatasian said:
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
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Thank you very much sir. Much appreciated.
Sent from my Nexus 6P using Tapatalk
It seems I have this issue as well. But not as persistent as the others' issues. My issue is more on apps and the functionalities of the mic.
Skype would randomly drop audio after around 10+ minutes. My girlfriend would always complain that she can't hear me but could before. We work around that by just dropping the call and calling back.
On viber, the video calling would be ok, but voice messages that I send are almost inaudible. I have to really shout for it to be barely decipherable. voice messages on FB messenger and Wechat don't seem to have that issue..
Calls are relatively ok according to her. But on speakerphone sometimes there is static/hissing. We work around that by turning off speakerphone and then turning back on.
Shame that I may have to return it, all the other features of the phone seem pretty ok. I don't have the tint issues that others are talking about.