Database Users

Anyone have problems with the screen?

i got the g1 last week and latly the screen has become wobbaly and sweaky only when closed, anyone else have this problem is this normal? should i even bother looking into this?

w1ck3d1 said:
i got the g1 last week and latly the screen has become wobbaly and sweaky only when closed, anyone else have this problem is this normal? should i even bother looking into this?
Click to expand...
Click to collapse
yeah i have had mine almost a week now i noticed it after i removed that plastic screen thing that was on the back of the screen.

it seems kinda cheap feeling when i push down on the screen and i hear it sweak and move every time. should i take it back?

Mine started sqeaking and creaking today. NOOOOO!
I only had it for 2 days. I kept the plastic on the back of the screen and it still does this by the way. Its too awesome of a phone for this litte stuff to bother me though. I came from a Touch Dual that had a solid keyboard for a little over a year before it became wobbly and squeky before it final died. So I imagine its better sooner than latter cause you just adapt the longer you use it.
My 2 Cents,
Jcostanza4

I had the same problem the first day I got mine. I'm still trying to figure out a way to keep it from squeaking/creaking. Honestly it's just annoying right now. My TYTN II was a brick compared to this phone as far as size and weight. If I figure anything out I'll post it up.
The only idea I've had so far is to take one of my old Palm screen shields and use it on the back of the screen. However since I ordered a Zagg full body protector I think I actually might get that piece with the set. Like I said I'll post up when I got more info.

try adding a little strip of adhesive felt to the upper part of the chin (where it meets the screen when closed). Works for me. Actually, if you want to test this out or cant find the felt, take three post it notes(together for the right thickness), cut them down, black out with a magic marker, and you'll get the same effect. Barely noticable.

yes mines loose too you feel it when you only hold the bottom and tap the screen u here the screen and the body click.

w1ck3d1 said:
it seems kinda cheap feeling when i push down on the screen and i hear it sweak and move every time. should i take it back?
Click to expand...
Click to collapse
Maybe you're pressing too hard? Mine creaks if I really press down hard.
On my wing, I had to press down hard, it's built for a stylus.
But this device is built for your fingers, and should respond with a very light touch. Try using it with barely touching it, if it doesn't respond try pressing a tiny bit harder, you should not have to push down hard enough to make the screen creak -- unless the screen is badly attached, in which case I would take it back to the store.

this is what happens when HTC wants a thin, light phone with a hardware qwerty
it doesnt bother me much though

Screen glass movment

Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.

rashlan976 said:
Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.
Click to expand...
Click to collapse
This has already been Talked about HERE Mate

lufc said:
This has already been Talked about HERE Mate
Click to expand...
Click to collapse
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.

rashlan976 said:
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.
Click to expand...
Click to collapse
To true getting tired i need a holiday, but anyway what i notice is when i put my back on and press down on the back to slide it up i can hear the screen creaking as if is popping up and down on the glue

i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.

sottyc said:
i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.
Click to expand...
Click to collapse
I must admit that i totally agree and i'm already on my fourth Streak. Problems with them so far have ranged from the screen not turning on, loose ear piece and one with a constant flickering screen. I'd like to send this back but with so much time having passed the best i could hope for is a refurb

sottyc said:
i want it PERFECT!.
Click to expand...
Click to collapse
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App

Muo said:
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
No I dont even put it in my pocket. Iv kept it at home in its little case, reason being I use a normal phone when out and about untill I get 2.2 on there.
Fair enought I dont want it perfect but its still a ISSUE...it wont be untill people realise that all these phones mess up in a years time due to this little issue. The side can only get more and more raised it wont fix itself magically.
Its like you going to buy a brand new car and finding the front bumper is slightly out of line...are you going to just put up with it?
Its even been mentioned on some forums as maybe the reason its not released in the US. I mean people over the pond dont have the ****ty "it'll do attitude" they have the "if I dont get what I pay for I will sue" attitude which a much more prefer!
Its a HUGE defect for the screen to be dodgey and the top plastic half to be pealing off!

How are people on their 4th streak? What the hell are you doing to them?
I've had my streak for about 2-3 weeks now. No creaks, no loose fittings, no non-working speakers. not sure why i'm bothering listing things as everything about this phone is brilliant (except the camera )
Best build quality of any phone i've ever had. Good job dell i say.

Its inevitable that a phone so big and so thin will get bent and twisted and will wear as a result. With regards to the quality issue its mostlikely due to the mass production of the phone as cheaply as possible. Although I agree the quality of the streak is fantastic it's also inevitable that some will be defective
Sent from my Dell Streak using XDA App

No problems here thus far all good

I've just watched that video where the streak is taken apart and i've come to the conclusion that its probably the glass and screen moving as one inside the case on the back. Hopefully this is the case as it would mean that the glue between the glass and screen is fully intact and could also explain the cracking the other poster was experiencing.

what the people with the "good" phones dont seem to understand is the difference between wear and just coming out of the box. These problems with the screen being flush have been since opening the box and not after use...

In a previous thread I stated how overpriced I thought the dell polyurethane case was and it is however one unexpected side effect it seems to have is the way it grips the streak seems to strengthen the device as it adds an extra rigidity to it so and it will be less likely to flex.If you carry yours in your pocket I would suggest you consider the case as it does provide protection from potential movement and flex

Yellowish mark Appearing on keayboards side.

Ok so I thought this was just my 1st G2 that was showing this. It seems that the rubber tabs beneath the screens are leaving behind a yellowish stain on each side of the keyboard part of the phone. Look at the '@' key now look at the grey part to the left of it and check if you see any yellow stains. Same thing on the grey part to the right of the 'enter' key. On both my 1st G2 and now my 2nd G2 I noticed this.
I tried cleaning it but it doesn't come off. I tried alcohol too and still. Scared to try anything else because I don't want the paint or color to fade.
Now idk if removing the tabs from beneath the screens is a good idea but idk why this mark is happening.
Id take a pic of it but don't have a camera to do it.
Also I don't mean to add to the list of problems of this phone as I absolutely love this phone and wouldn't trade it for anything.
Posted on my T-mobile G(spot)2 xD

Nothin on mine, maybe you just have dirty hands...
Sent from my T-Mobile G2 using XDA App

its proven that this yellow mark will reduce the phones processor to 400 mhz. really.... its just a "yellowish" mark...

I actually have the same exact thing on mine. I thought it was just something random but I saw this post and I wonder otherwise.

Troll... it has nothing to do with my hands as my hands don't touch this part of the phone you idiot.
papeshfoo said:
Nothin on mine, maybe you just have dirty hands...
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Posted on my T-mobile G(spot)2 xD

Yeah I know what it is... I'm asking if I'm the only one that is all.
kidd657 said:
its proven that this yellow mark will reduce the phones processor to 400 mhz. really.... its just a "yellowish" mark...
Click to expand...
Click to collapse
Posted on my T-mobile G(spot)2 xD

It's urine. The type of composite htc used for the g2's main body is susceptible to saturation from organic waste fluids. This is irreversible. Wash your hands more, or stop peeing on them.
That is my scientific diagnosis. Trust me, I'm a doctor.

elracing21 said:
Troll... it has nothing to do with my hands as my hands don't touch this part of the phone you idiot.
Click to expand...
Click to collapse
I'm a troll, but your clogging up the boards with usless posts?...I was just stating that maybe your hands were dirty. Nothing to get upset about Mr. Man...

I got the same mark on mine, its only on the left side though... and Im right handed just to stop the trolls.

Outbreak86 said:
I got the same mark on mine, its only on the left side though... and Im right handed just to stop the trolls.
Click to expand...
Click to collapse
Interesting that multiple people have the same yellow mark on the phone. I have it too but thought nothing of it. Just that it was most likely gunk from my pocket. Its just odd for a lot of people to have the same mark in the same place. I have failed at trying to clean it off a few times now. Anyone successful clean it off.

Can someone post a picture of this yellowish mark?
You guys DID peel the protective plastic layer off of the keyboard panel, right?

I thoroughly looked over my phone and cant find what you are describing. I'm guessing I dont have this problem.

I think its part of the rubber adhesive under the screen
Sent from my T-Mobile G2 using XDA App

papeshfoo said:
I'm a troll, but your clogging up the boards with usless posts?...I was just stating that maybe your hands were dirty. Nothing to get upset about Mr. Man...
Click to expand...
Click to collapse
Ok sir... I'm not clogging up anything. This is what the boards are for. I'm clearly posting up a problem I'm experiencing just like other users have. This is not useless as I am asking if anyone has successfully cleaned the marks
xD
QwertyAccess said:
I think its part of the rubber adhesive under the screen
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
It is because of the rubber. But I was thinking of covering it with tape. But what good is it if I can't clean what's already there?
xD
keenerb said:
Can someone post a picture of this yellowish mark?
You guys DID peel the protective plastic layer off of the keyboard panel, right?
Click to expand...
Click to collapse
Yes I did first day. Same with the 2nd phone. This is happening because of the adhesive rubber on the back of the screen. Its the only thing that touched the keyboard half of the phone. The marks are left on the grey next to the @,.com,alt keys and on the right of the delete, enter, and right alt keys.
Posted on my T-mobile G(spot)2 xD

I just noticed the same thing started appearing on my phone. I've had the phone since a few days before the official launch and the yellow spots just started showing up a day or two ago.
I haven't been able to clean them off, but I agree, it looks like it might be from the adhesive from the rubber pads. Alcohol didn't work to clean them off... I am fairly certain acetone or anything stronger will eat the paint off the phone.

keenerb said:
Can someone post a picture of this yellowish mark?
You guys DID peel the protective plastic layer off of the keyboard panel, right?
Click to expand...
Click to collapse
Just noticed this,
Here is a pic. Oh and the yellowish stains are appearing in a spot where the plastic layer did not cover...
http://tinypic.com/r/2lstg75/7
The one on the left is hard to see in this lighting, but the one on the right is clearly visible
Edit: I just tried some diluted acetone and the stains did not come out. They are really in there good.

my phone has it too. but the right side stain is much more visible the the left. i hope its not anything coming up from the inside like a chemical leak or idk. it seems to be getting progressively darker

I just realized I have yellow marks on the side of the keyboard also. I just called tmobile, and since I was still in the remorse period, I'm having them send me another one. Great.

xdviper said:
I just realized I have yellow marks on the side of the keyboard also. I just called tmobile, and since I was still in the remorse period, I'm having them send me another one. Great.
Click to expand...
Click to collapse
What good is getting a new one? Its going to stain again. They are all like this and whoever says they don't have it is either because they never use the keyboard or they are in denial.
My first g2 had it and my 2nd one has it. Even the test dummy in radioshack had it.
Had anyone figured out how to clean this???
Posted on my T-mobile G(spot)2 xD

elracing21 said:
What good is getting a new one? Its going to stain again. They are all like this and whoever says they don't have it is either because they never use the keyboard or they are in denial.
My first g2 had it and my 2nd one has it. Even the test dummy in radioshack had it.
Had anyone figured out how to clean this???
Posted on my T-mobile G(spot)2 xD
Click to expand...
Click to collapse
i don't have it but i don't use my keyboard though

Screen not evenly aligned on handset?

Okay so I was trying to clean out the dirt in the sides of my phone (the area between the screen and cradle) and noticed that the screen was ever so slightly left and top aligned than centered. In other words, there was less space between the screen and the cradle on the left and the top than there were on the right and the bottom. Not really a big deal, but a sign of poor manufacturing.
Anyone else have this on their phone?

Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.

looks like the phone was rush to market with out proper QC

ghoste said:
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
Click to expand...
Click to collapse
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem

Surprisingly, I think this phone has actually one of the better shields between glass and bezel. I went through COUNTLESS (literally probably 10) Nexus One's with dust under screen (some had failed power button too). Next, the Vibrant was ok, but the following phone, my MyTouch 4G...oh man. Again, went through 5 of them all due to being shipped with multiple specs of dust under the screen. My Nexus S isn't perfect but at least this first one is decent.
One thing I learned..trading in one phone for another can bring unwanted problems. Others are complaining about home/back buttons on the side not working, others say GPS is an issue. You never know what you'll get, so be ready. I don't know how keen Best Buy is on swapping a few phones either.
In my experience though, HTC has far worse QC than Samsung (including the crappy HTC tinny speaker). Ugh, don't get me started on that.

DarkAgent said:
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Click to expand...
Click to collapse
i think you can always go to the store and check, i am sure you will find another one that doesnt have this problem as it seems to me its a manificaturing issue where it screen wasnt placed properly.
not a big deal but for an OCD guy like me. i wont be able to sleep at night till i get a better one lol

Mine looks to be centered, I can't see a difference between the left/right side.

Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.

yedir007 said:
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
Click to expand...
Click to collapse
heh just noticed that now that you said it, but im gonna go with saying that the NS isnt the only phone to ever have that problem, lol
Buddies NS does the same thing , againt not noticeable, just dont be prying out out with your fingernail

Raised top left corner of screen?

Hi just got my Arc replaced due to a dead pixel, this one has its left corner of the screen slightly raised and i can feel it only if i swipe my finger over it, havent really notised it on the previous device so i am just wondering if anyone elses is like that. Sorry my OCD is kickin lol

Nankov said:
Hi just got my Arc replaced due to a dead pixel, this one has its left corner of the screen slightly raised and i can feel it only if i swipe my finger over it, havent really notised it on the previous device so i am just wondering if anyone elses is like that. Sorry my OCD is kickin lol
Click to expand...
Click to collapse
get a screwdriver and see what is underneath.

Lol what do you mean, open the phone?
Sent from my Arc using XDA App

Nankov said:
Lol what do you mean, open the phone?
Sent from my Arc using XDA App
Click to expand...
Click to collapse
That was a joke. what if you return this one too and get a better one? Check it next time to make sure its all OK

Nankov said:
Hi just got my Arc replaced due to a dead pixel, this one has its left corner of the screen slightly raised and i can feel it only if i swipe my finger over it, havent really notised it on the previous device so i am just wondering if anyone elses is like that. Sorry my OCD is kickin lol
Click to expand...
Click to collapse
Yup, mine's the same. Nothing serious though, as it's not noticeable and I also can feel it if I move my finger around that edge.

i noticed that too, mine is too at the top left corner of the screen
but i think its normal / tolerable
have a look on Sony Ericsson Xperia arc 360-degree View
phonearena.com/reviews/Sony-Ericsson-Xperia-arc-Preview_id2638
zoom in at the screen and rotate it, compare between the left and the right corner

Nimche said:
That was a joke. what if you return this one too and get a better one? Check it next time to make sure its all OK
Click to expand...
Click to collapse
Actually i did return 4 phones already, dead pixel, loose back cover ( tried a different one same thing so exchanged), next one light leak on screen edge, and another one with what appeared to be dust under screen or underneeth the protector. Dont think i want to go trhough all this again and get another faulty one, like someone said all devices have some imperfections its just to get somthing that you can live with, i think this is not so bad esspecially if most Arcs have it.

papipoy said:
i noticed that too, mine is too at the top left corner of the screen
but i think its normal / tolerable
have a look on Sony Ericsson Xperia arc 360-degree View
phonearena.com/reviews/Sony-Ericsson-Xperia-arc-Preview_id2638
zoom in at the screen and rotate it, compare between the left and the right corner
Click to expand...
Click to collapse
Thank you, you are right

and this
gsmarena.com/showpic.php3?sImg=reviewsimg/sony-ericsson-xperia-arc/review/phone/gsmarena_019.jpg&idReview=584&idPage=3

Same here. .. just noticed anyway. .. not so evident but true. ..

Great. I'd never noticed that before and now it's going to bug me! :-S
Sent from my LT15i (with a slightly raised screen) using XDA App

Yeah, I had two Arcs, both had the same problem. Everyone told me their screen was completely flush so I exchanged the first. I googled a bit and didn't find a single picture of the Arc were the corner is not raised, so I guess most Arcs are like this.

Mine was flush, but now the top sticks up a couple of mm. My finger keeps getting caught on the screen protector.

this maybe a really silly reason, but i think it maybe due to the 3.5mm keadphone jack present there and they didnt design it properly???

Yeah, I guess it could not be glued properly with the jack beneath it. It's a very nice looking phone, but they definitely had to cut some corners because of the design...