Database Users

[Q] AT&T trying to screw me on my data plan

I had an iPhone4 before I got my atrix and I had unlimited data on my iphone, so I bought my atrix without a contract in order to keep that data plan. I received the following text message this morning:
Did you know an eligible data plan is required for your 4G smartphone? Pls call 611 to select a plan and establish your 4g data connection today​
Right now i am beyond angry because it seems like they are just trying to take away my unlimited data. The reason I say this is because the iPhone 4 does the handshaking to get true HSUPA and my phone does not. Therefore I am paying for a plan with a service that doesnt even exist, where my original plan (for the iphone 4) actually covers HSUPA. Does anyone know a way around this? I definitely dont want to lose my unlimited data. Is there anyway to get out of my contract? I would just as soon switch carriers before giving into paying for a crappy data plan (no offense to anyone who has the plan, you just didnt have the option ) on a crappy carrier.
Thanks for the help in advance.

go on their website att.com
you can actually select an unlimited 4g plan i m pretty sure
pick it and report back

I switched from iPhone unlimited to Android unlimited - they will let you do that. But you will not get HSUPA until the phone is updated.

alphadog00 said:
You will not get HSUPA until the phone is updated.
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by motorola, att has nothing to do with it

They don't want the unlimited plans out there. The are going to force all non I-phone users to go to tiered plans. Once they take it off, you will not be able to get them to give it back either. If you don't go with the tiered plan, when u use the non iphone device, they will throttle your throughput at 2 gb. It is a horrible decrease in speed. Still have unlimited, only it is extremely frustrating when you hit the 2 gb limit. Remeber, in AT&T's eyes, it's not about you.

mrphil101 said:
They don't want the unlimited plans out there. The are going to force all non I-phone users to go to tiered plans. Once they take it off, you will not be able to get them to give it back either. If you don't go with the tiered plan, when u use the non iphone device, they will throttle your throughput at 2 gb. It is a horrible decrease in speed. Still have unlimited, only it is extremely frustrating when you hit the 2 gb limit. Remeber, in AT&T's eyes, it's not about you.
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Yeah, it almost makes me want to switch to a tiered plan and just pay the $10 for an extra GB if I need it and avoid the throttling. It's quite frustrating. Makes me really want to switch to Sprint.
http://www.engadget.com/2011/03/12/sprints-dan-hesse-differentiates-between-unlimited-and-unlimit/
http://androidcommunity.com/motorola-atrix-xoom-headed-to-sprint-with-wimax-4g-rumor-20110317/

They will grandfather you into the unlimited plan.. you didn't have to buy off contract to so that...
Sent from my MB860 using XDA App

mrphil101 said:
They don't want the unlimited plans out there. The are going to force all non I-phone users to go to tiered plans. Once they take it off, you will not be able to get them to give it back either. If you don't go with the tiered plan, when u use the non iphone device, they will throttle your throughput at 2 gb. It is a horrible decrease in speed. Still have unlimited, only it is extremely frustrating when you hit the 2 gb limit. Remeber, in AT&T's eyes, it's not about you.
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proof?
I've been using my old iPhone unlimited data plan since last year when I picked up the Nexus One. I am still using my unlimited data plan with my Motorola Atrix. My speeds aren't throttled (except HSUPA which is NOT due to me being on an unlimited plan) and I have gone above 2GB several times since switching to Android and have not been charged for it, penalized, or had my speeds throttled.
OP: AT&T will let you keep your unlimited iPhone data plan for your Atrix. I have it, many others on this forum have it.

co.ag.2005 said:
proof?
I've been using my old iPhone unlimited data plan since last year when I picked up the Nexus One. I am still using my unlimited data plan with my Motorola Atrix. My speeds aren't throttled (except HSUPA which is NOT due to me being on an unlimited plan) and I have gone above 2GB several times since switching to Android and have not been charged for it, penalized, or had my speeds throttled.
OP: AT&T will let you keep your unlimited iPhone data plan for your Atrix. I have it, many others on this forum have it.
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some crazy dudes with an iphone was pulling 90gb/ month
a little much if u ask me ....
http://forums.macrumors.com/showthread.php?t=1119791

it's most likely because you didn't switch your current data plan to a non-iphone smartphone plan. they are different plans in the way that they handle data. you can keep your unlimited when switching across data plan types (i.e. i went from BB data plan to regular smartphone unlimited). but since you didn't switch it over, they flagged you since your IMEI gives up that you are no longer using an iPhone.
co.ag.2005 said:
My speeds aren't throttled (except HSUPA which is NOT due to me being on an unlimited plan) and I have gone above 2GB several times since switching to Android and have not been charged for it, penalized, or had my speeds throttled.
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The cap for unlimited is 5GB, not 2GB.

like others have said they will switch you to an unlimited non iphone data plan. same thing happened to me. the rep said "oh we dont offer the unlimited plan anymore" I told her that I should be grandfathered in since I had the unlimited plan before, she put me on hold, then 5 min later she came back and said i was right and put me on the unlimited non iphone plan

dLo GSR said:
it's most likely because you didn't switch your current data plan to a non-iphone smartphone plan. they are different plans in the way that they handle data. you can keep your unlimited when switching across data plan types (i.e. i went from BB data plan to regular smartphone unlimited). but since you didn't switch it over, they flagged you since your IMEI gives up that you are no longer using an iPhone.
The cap for unlimited is 5GB, not 2GB.
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apolloms said:
like others have said they will switch you to an unlimited non iphone data plan. same thing happened to me. the rep said "oh we dont offer the unlimited plan anymore" I told her that I should be grandfathered in since I had the unlimited plan before, she put me on hold, then 5 min later she came back and said i was right and put me on the unlimited non iphone plan
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I'm sorry but I keep laughing about this. It's just funny it is being referred to as "non-iphone plan".
That should be Apple's new slogan:
"Because if you don't have an iPhone, you have a non-iPhone"

I have unlimited...
When I went to the AT&T store last week to get my Atrix, I specifically asked them if we would have to get a new plan for 4G, or could we keep our grandfathered unlimited plan from my iPhone. She told me there was no extra charge, and gave me a 4G sim card to boot! I am not in a 4G area, so I won't know if I will get charged or not, but the store rep told me that even if I used 4G, I wouldn't have to pay any other extra fees.

Unlimited data plans are also for 3g ONLY! Not sure if that was mentioned. If you lucky enough to live in an area where H+ is live you have to go to the 2gb or 4gb data plan to get those speeds, which right now are barely faster than 3g download and the upload is horrible.
You also didnt have to buy the phone out of contract. I bought mine with my upgrade for $200 and was grand fathered over too my 3g data plan which is called the Smart phone unlimited.
Verizon with there 17-20mb download on there LTE network is looking pretty good now. But thats still not even live in my area so it doesnt madder.

live4nyy said:
I'm sorry but I keep laughing about this. It's just funny it is being referred to as "non-iphone plan".
That should be Apple's new slogan:
"Because if you don't have an iPhone, you have a non-iPhone"
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Well the OP stated that he had an iPhone before. If he had a BB before, I would have said a "non-BB data plan".
JayRolla said:
Unlimited data plans are also for 3g ONLY! Not sure if that was mentioned. If you lucky enough to live in an area where H+ is live you have to go to the 2gb or 4gb data plan to get those speeds, which right now are barely faster than 3g download and the upload is horrible.
.
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Well that's just not true at all.

JayRolla said:
Unlimited data plans are also for 3g ONLY! Not sure if that was mentioned. If you lucky enough to live in an area where H+ is live you have to go to the 2gb or 4gb data plan to get those speeds, which right now are barely faster than 3g download and the upload is horrible.
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You're in incorrect in that. Its unlimited regardless of network connection speed...
Try again...
Sent from my MB860 using XDA App

I went to. Costco and the Guy there kept me on my unlimited plan. I even called att to make sure and the Rep put me on hold so she could talk to the manager and they said I'm allowed to grandfather my plan.
If you guys are having trouble, ask the Rep to talk to the manager.

co.ag.2005 said:
proof?
I've been using my old iPhone unlimited data plan since last year when I picked up the Nexus One. I am still using my unlimited data plan with my Motorola Atrix. My speeds aren't throttled (except HSUPA which is NOT due to me being on an unlimited plan) and I have gone above 2GB several times since switching to Android and have not been charged for it, penalized, or had my speeds throttled.
OP: AT&T will let you keep your unlimited iPhone data plan for your Atrix. I have it, many others on this forum have it.
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What he said! I switched from unlimited with iPhone 4 and have unlimited 4G data now on Atrix. They tried to tell me I had to pick one of their teired data plans and I said thanks but no thanks give me my grandfathered unlimited and they did.

paravorheim said:
When I went to the AT&T store last week to get my Atrix, I specifically asked them if we would have to get a new plan for 4G, or could we keep our grandfathered unlimited plan from my iPhone. She told me there was no extra charge, and gave me a 4G sim card to boot! I am not in a 4G area, so I won't know if I will get charged or not, but the store rep told me that even if I used 4G, I wouldn't have to pay any other extra fees.
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I have no idea what that "4G" sim is going to do for you considering it won't be needed until AT&T rolls out LTE. The so-called "4G" that the Atrix uses (HSDPA+) is still a 3G technology and 3G sim cards work on it.

I just checked my bill and it says that my current data and messaging plan is set to expire on 04/07/2011. I can get a Smartphone Unlimited data and 1500 messaging for the same price. Haven't made any change yet. Will call AT&T Monday and see what happens.

Best phone company?

Which phone company in your opinion is the best with its "unlimited" data plans? I have tmobile and it is fustrating whne they slow my phone down but I heard that verizon is worse! I know sprint is really unlimited but it goes at 3g speeds which is slow compared to the other companies. So in your opinion which is the best???
Sent from my T-Mobile G2 using XDA App

tears12345678909 said:
Which phone company in your opinion is the best with its "unlimited" data plans? I have tmobile and it is fustrating whne they slow my phone down but I heard that verizon is worse! I know sprint is really unlimited but it goes at 3g speeds which is slow compared to the other companies. So in your opinion which is the best???
Sent from my T-Mobile G2 using XDA App
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May be better put in an XDA general thread rather than a specific device thread. You're going to find lots of international users and T-mobile users in here so there's going to be a lack of info or a bias towards T-mobile.
As far as the USA goes, T-mobile and Sprint are the only two with unlimited data. AT&T has been on tiered 2GB plans for a long time, and Verizon has tiered as well. So its like this:
Sprint: Unlimited, literally. Use as much 3G/4G as you want
T-mobile: Unlimited to 5GB (if you're grandfathered) or 2GB if you're a new customer. After 5GB (or 2GB, plan depending). You get throttled to EDGE for the rest of the month, but no overages.
AT&T: 2GB cap. Overages for using more for 2GB. Can add another 2GB with a tethering package.
Verizon: Tiers. 2GB, 5GB, 10GB. Overages for using more than your cap.
So unless you like the phones on sprint, T-mobile is your best situation considering you can never get charged overages, just get slowed down. And the cap before you get slowed is higher than the others. Not to mention that a non-contract T-mobile plan is $30 cheaper per month than AT&T or Verizon w/ less data. Of course where you live plays a large factor too. T-mobile is known to have a smaller coverage area, but generally fast speeds when you do have coverage because of the quick HSPA+, and much fewer users per tower.
Sucks, but its the way it is here.

Id like to add to this thread, if u have a wireless router at home turn on your wifi when u r home. I got throttled once and it sucks, ever since then I wifi when at home.
Sent from my T-Mobile G2 using XDA App

And if only the carriers here in Canada would actually realise that they are raping customers... maybe we could get great data plans... 35$ just for 1gb and 5$ extra per mb used if I go over... Like REALLY?
It's almost worth having a number from Europe with unlimited everything for 65$....

fluxgfx said:
And if only the carriers here in Canada would actually realise that they are raping customers... maybe we could get great data plans... 35$ just for 1gb and 5$ extra per mb used if I go over... Like REALLY?
It's almost worth having a number from Europe with unlimited everything for 65$....
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Yea I've heard Canadian carriers are horrible on price and features, even worse than the USA In some ways. We're both way behind the rest of the world when it comes to cellphone carriers and competition.

fluxgfx said:
And if only the carriers here in Canada would actually realise that they are raping customers... maybe we could get great data plans... 35$ just for 1gb and 5$ extra per mb used if I go over... Like REALLY?
It's almost worth having a number from Europe with unlimited everything for 65$....
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Geez, man I feel for you bro! How awful!
Sent from my HTC Vision using XDA Premium App

As long a your at a place with sprint 4g your good with sprint
Plus tons of paces have wifi so its not much of a problem
Plus sprint usa kind of not as expensive as the other carriers
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Yea to me I do like sprint and tmobile the only problem is the speed that you get from sprint is nowhere near as fast as tmobiles my gf has sprint and my phone is faster than hers even when they slow mine down! That's really slow!
Sent from my T-Mobile G2 using XDA App

I think "true" unlimited data is going to soon be extinct. Even Sprint will eventually change their ways. The rise of data-hungry smartphones is a reality on a finite amount of spectrum. Getting throttled is always preferable to overages, and this is why AT&T sucks (among other reasons).
Oh and T-Mobile is going to start overages as well, at least on their lightest data plan. Not sure how many of us Android geeks would start up this kind of plan, but there it is. Source----> http://www.tmonews.com/2011/08/t-mobile-changing-200mb-data-plan-away-from-throttling-to-overage/

killswitch11 said:
Oh and T-Mobile is going to start overages as well, at least on their lightest data plan. Not sure how many of us Android geeks would start up this kind of plan, but there it is. Source----> http://www.tmonews.com/2011/08/t-mobile-changing-200mb-data-plan-away-from-throttling-to-overage/
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There was a thread on this the other day. This is only for the 200mb plan, which you wouldn't even want to touch on a smartphone. Its meant for featurephones and super low end android phones.

martonikaj said:
May be better put in an XDA general thread rather than a specific device thread. You're going to find lots of international users and T-mobile users in here so there's going to be a lack of info or a bias towards T-mobile.
As far as the USA goes, T-mobile and Sprint are the only two with unlimited data. AT&T has been on tiered 2GB plans for a long time, and Verizon has tiered as well. So its like this:
Sprint: Unlimited, literally. Use as much 3G/4G as you want
T-mobile: Unlimited to 5GB (if you're grandfathered) or 2GB if you're a new customer. After 5GB (or 2GB, plan depending). You get throttled to EDGE for the rest of the month, but no overages.
AT&T: 2GB cap. Overages for using more for 2GB. Can add another 2GB with a tethering package.
Verizon: Tiers. 2GB, 5GB, 10GB. Overages for using more than your cap.
Sucks, but its the way it is here.
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T-mo has a 10gb data package as well now. kind'a expensive IIRC though, I just stuck with my grandfathered 5gb plan... it's never an issue for me and I occasionally stream Netflix via PS3/Wii using wifi tether.
utilize wifi whenever possible and download files to your pc if you're at home/work then transfer them rather than using the phone directly.

I have the 200 mb plan. Rarely go over. I live in an E area. Rarely do i get to a 4G area. I was told when i went with t-mobile after centennial sold out to att that i would have 3 G . NOT. So i uses wifi whenever I can.

That's also a problem I don't have access to wifi neither do I have a home computer so I have to rely on my phones internet for mostly everything and it gets frustrating when my phone is slow
Sent from my T-Mobile G2 using XDA App

tears12345678909 said:
That's also a problem I don't have access to wifi neither do I have a home computer so I have to rely on my phones internet for mostly everything and it gets frustrating when my phone is slow
Sent from my T-Mobile G2 using XDA App
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Well that's your own issue. Your phone's 3G connection isn't meant to be used as a home internet connection, and you really can't expect to use it in that way. The days of unlimited, unthrottled 3G are coming to a close, and you really need to think about that.
The prices for data are WAY higher per GB for 3G anyway, and you'd be better off buying a home cable/DSL connection even if you could use 3G unlimited.

Have any other US T-mobile users got the free unlimited data plan?

Hi. I am user of T-mobile's prepaid plan until recently. I accidentally got an unlimited data plan on my mytouch 4G back in a year ago. What happen was I had the 15 dollars unlimited text plan, and I ordered one dollar day pass (not availble anymore) when I traveled. I then activated the T-mobile TV, and I didn't like it, so I unsubscribed it. That's when I realized I could still use data after the day pass was over. I could browse internet, even open hot spot, without purchasing additional features and it was faster than the day pass, which only offered slower connect. I tested the speed by connecting my phone to my laptop and it downloads movies faster than my comcast internet...when the connection is good, it sometimes could download a movie at 7MB per second...which was fantastic.
I am wondering if anyone ever had experience like mine. My company pays for my phone bills now so I don't use my old number anymore...and I am curious to find out if this was a commonly known hacking trick.

i'm on the 1000 value plan that gives me 2gb 4g throttled but techincally its unlimited for $10 extra

You're so lucky. I'm on AT&T and missed my chance for unlimited data. And 7MB? I barely get over 1MB with the wifi in my house. That's crazy for phone speeds.

You think that's crazy here in Canada we have a 42mbps HSPA+ network AND and LTE network with the same carrier so my friends Optimus LTE can get 60~ on LTE and 30~ on HSPA+

.
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Interesting article - Sprint LTE capped at 2mbps, and slow LTE rollout?

http://blogs.barrons.com/techtrader...-on-iphone-lte-prospect/?mod=google_news_blog
The article basically states given the Sprint LTE spectrum, there is pretty much a 2mbps limit.
I was going to upgrade to an LTE phone in June because I heard LTE was right around the corner, but if it's going to be anything like the Wimax rollout, then I might just eat the unlimited data loss, and hope verizon rolls around with the 4GB data package again soon. In the past 2 years, I've used on average 600mb to 1gb per month.
What do you guys think. Anyone with a contract expiring soon, or anyone in general have any opinions?

I think caping data limits is gunna be a big hit to sprint. All most all of my friends who have sprint have it because of the unlimited data. Theyll loose a lot of customers
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Sprint is horrible around my area.. I guess it could get worse.

They've already publicly announce they will not have caps whatsoever. Unlimited 4g LTE (just dont torrent / hotspot ~ tether).
+ the only thing they they got is their unlimited data plans anyways. Kill that and you will kill the customer base and they know it.

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How bad is the 4g data throttle on t-mobile

Will I at least be able to get regular 3g speeds or do they throttle you even more?

Bad. Very, very, very, very bad.
I work for a retailer and I sell a hell of a lot of T-Mobile. You will be down to edge and from then on, it's pretty unusable. Their HSPA+ is brilliant in my area. It rivals the speeds of VZW's LTE here... But running on 2G is horrible. If you're on a classic plan and can afford to shell out another $10 a month, I'd just go for the truly unlimited data without any throttling. I mean, that's if you don't feel that 2 GIGs of HSPA+ is enough.

I'll be going with their $30/mo plan with 5gb of 4g data. You have to really try to go over 5gb of data lol

spitefulcheerio said:
I'll be going with their $30/mo plan with 5gb of 4g data. You have to really try to go over 5gb of data lol
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If you're spending $30/month it's unlimited now. There is no throttling on that plan. Th only 5GB plan they offer is $35 and that gives you the mobile hotspot feature. So, you should be good either way! I love the anti-throttle that they have going on. Definitely worth the extra $10 over the 2GB plan if you ask me.

morejaylesswar said:
If you're spending $30/month it's unlimited now. There is no throttling on that plan. Th only 5GB plan they offer is $35 and that gives you the mobile hotspot feature. So, you should be good either way! I love the anti-throttle that they have going on. Definitely worth the extra $10 over the 2GB plan if you ask me.
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Hate to burst your bubble but if you read the fine print on the $30 Monthly 4G it says first 5GB up to 4G speeds.
http://prepaid-phones.t-mobile.com/monthly-4g-plans

found out that they throttle you to 2g speeds.

kzoodroid said:
Hate to burst your bubble but if you read the fine print the on the $30 Monthly 4G it says unlimited data up to 5GB max.
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Really? I'm going to check that when I get in to work today. I've read the fine prints on our new "TRULY UNLIMITED" brochures and the new contracts and I don't recall reading anything about that. I wouldn't put it past big magenta, though. Seriously.
I do know that the old contracts read something about "To provide a good experience to the majority of our customers (blah blah blah) up to 5GB." At our meeting a few months back about this, we were all told to make sure we're switching customers off of their grandfathered unlimited data plans that had the 5GB cap and move them to the newer ones.
Then again, I'm at a retailer that does VZW and AT&T as well, so I could be misinformed when it comes to that. I'm definitely going to have to look into it more.

kzoodroid said:
Hate to burst your bubble but if you read the fine print on the $30 Monthly 4G it says first 5GB up to 4G speeds.
http://prepaid-phones.t-mobile.com/monthly-4g-plans
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Monthly4G plans are prepaid. Truly Unlimited Nationwide 4G is only offered on postpaid accounts. Assuming the OP is talking about a postpaid Truly Unlimited Nationwide 4G account, then there is no (advertised) throttle. As described here:
http://www.t-mobile.com/shop/Packages/ValuePackages.aspx
"There are no limits, no overages, no worries—you never have to keep track of how much data you use."
Monthly4G accounts will throttle to EDGE speeds after you use up your allotment of 4G (ex. "*First 5 GB at up to 4G speeds").

I wonder how T-Mobile's plans will shake up next year when they get rid of contract plans altogether and introduce LTE.

I went over my throttle limit once, when I move houses and didn't have broadband for a month. Throttle is slow.. Slower than edge. About the same speed as dialup.
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