Database Users

occaisonal Crakle in Ear Piece

Does anyone have a "crakle" sound in the earpiece - usually happens when someone speaks loud and the word starts with a p, b etc.
I've turned the volume down as it is quite loud.

hi,
im have the same problem the ear speaker is very loud and on my phone is the i and e ! i think the speaker is creaking... that too loud... have a Prof. a idea please ?? the volume is on dialog on Minimum.
thanks

Yes. I too have this problem.
when the volume is louder, the speaker creaks.
I have the same problem with my iPhone 3gs but with much higher volume.

Yes the ear volume is too loud.. They must make a fix for this

Is this think going to be fixed or should I drop my device ?
the HD I bought a year ago didn't have any of the HD2 issues

I have this problem, haptic touch vibration makes a strange rattling sound as well. I contacted VF and they said when they have more in stock they will send o new one to me......

anyone solved this?
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.

attolo said:
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
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No fix as yet. No guarantees there will ever be! There is a thread concerned with this already.

So HTC was working on the SD card fix which was not even mentioned in the threads ( I did not notice someone really screaming because of it. maybe someone did but not as much as 8000 users ) which is a minor issue but they seem to ignore the crackling issue!!?? I did not receive any update since more than a month. Can someone please for god's sake contact them ? I said PLEASE because it's a major flaw...

My HD2 also suffers from the occasional crackle and sound distortion . Sound quality of my old N95 was far superior. Hope that its just a firmware issue and that an update will be released shortly. Generally happy with the phone overall though .

anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.

**** turpin said:
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
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Yep, I heard it yesterday for the first time, not sure it was their all the time or that i had just noticed it.......all i know is that it drove me mad to the point that i had to hang up.

My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.

DavidC1980 said:
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
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They all do it, it isn't that your particular handset is faulty. I've had two as well.

Ah, okay then. I had thought that I was just a bit unlucky. Hopefully there'll be a volume-fix out soon then.

I have same problem, hopping for a fix soon.

[Q] Muffled Outgoing Voice Quality?

I was just wondering for those that have the Bell version of the Atrix, how many of you guys are experiencing muffled outgoing voice quality?
I am so far on my second one and it is still muffled regardless of what noise suppression option I use.
I am thinking of exchanging for a third one but I'm not sure if I will just get another dud or not.
For those that do not have this issue, what is the manufacturing date on your Atrix? I think its that date on the side of the box. Both phones I have gotten had the date 3/1/2011.
Are there any possible remedies to this problem?

I am suffering from muffled call quality, but I'm on AT&T. Ive never had this problem on my other phones in the same exact area. I would like to know whether or not it effects all phones, and if I should exchange it.

Casing
My buddy bought an atrix the other day and he said he could hear me clearly out of my atrix but his was horribly muffled, but then I asked him what case was using, I had him remove the poorly designed case I think it was the bodyglove model,so if anyone is using a poorly designed case and they have this issue consider this variable. As soon as he took off the case his voice was perfectly clear and before it was muffled and unclear

I can only speak on behalf of my AT&T Attic experience, but im sure it is not too different in the voice quality issue.
This 'muffled' voice issue is a well documented and widespread issue. You may want to check out the motorola forums, where there exists a thread with hundreds of replies about this issue.
I experienced this poor call quality with 2 Atrix phones. Only on my second exchange (3rd phone), did I get a unit that did not suffer from the call quality issue. As a side note, turning off noise suppression did nothing to aleviate my call quality problem (as it might be suggested by some).
This issue has also been discussed in length here on XDA.
My advice, keep exchanging units until you find one that does not have the muffled call quality. (Talk about QC on Motorola's part!)
Good luck!

I guess I'll try exchanging for a third one and hopefully third is the charm.

I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James

I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.

I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.

dosmac said:
I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.
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Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.

wirednix said:
Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.
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So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha

mudd_cat23 said:
I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.
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Click to collapse
Thanks for the tip. Highly appreciated. Didn't know this was possible.

dosmac said:
So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha
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I would venture to say that it's either hardware or a deeply rooted software issue. If it was just a SIMPLE software problem, then flashing different SBFs would technically get rid of the problem, maybe? Have you checked out the thread on the Motorola forums? It's insane.
Anyways, yeah. It's a major QC problem. I had other problems: 1. My LED flash would turn on, stay on for about 10 secs and then one of them would start flashing and eventually turn off. 2. Another problem with the phone's LCD behaving really erratically at different times of the day. 3. The muffled voice. All these are hardware problems that should not have made it out of the factory.

jmacdonald801 said:
I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James
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Click to collapse
Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!

jank0023 said:
Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!
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Just got it in the mail. I'll report back in a few days. They did actually claim to have replaced two parts and sent back the same unit.
On the plus side, once they got it, it only took them 3 days to fix it and they fedexed it back overnight.
-James

One day after the repair. About 10 phone calls, none were garbled or suffered low volume on the receivers end. So far.
I think I'm glad I sent it back to Motorola for an actual physical repair instead of risking getting a refurb from AT&T that might possibly suffer the same issue.
-James

Hmm that's interesting. I have given up on getting new replacements after the 3rd showed the same problem. I may consider going the repair route.

yes, but on AT&T

Is anyone else still having this issue? I haven't made enough phone calls to realize the problem until now. I'm running on CyanogenMod so I don't have the noise suppression feature to turn off. Would they still repair an unlocked phone? I've been making more calls lately and it is driving me nuts.

Help. My left speaker is dead.

I was just listening to some new transformers score when my transformers left speaker fussed and shut off. I reinstalled prime 1.5 with no luck. Fear it is a hardware issue please let it not be a hardware issue. Anyone else have this issue?

Have you scoped this post? Perhaps something here that can help?
http://forum.xda-developers.com/showthread.php?t=1118010

No it is completely dead. No sound

midnight93933 said:
No it is completely dead. No sound
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Yikes! Which model is it? B50? B60? How long have you had it for? I know the Transformer's speakers are really cheap and I do know a few have replaced the speakers themselves fairly easily.

Get ready to bend over and pay the $17.00-$20.00 it costs to ship it to Asus so they can rip it up.

I recently returned my 3 rd TF (2nd with a dead speaker issue) recently for a replacement from Newegg.

Sadly it does seem like RMA time. Perhaps flashing back to stock (as you would anyway to RMA) then check the troublesome speaker? That logically would rule out software snafu.

I think I will have to rma.does anyone know if I could get a refund from newegg

xTRICKYxx said:
Yikes! Which model is it? B50? B60? How long have you had it for? I know the Transformer's speakers are really cheap and I do know a few have replaced the speakers themselves fairly easily.
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Do u have Links to someone who replaced? if u have, Can u please share.

my left speaker also dead, so tried to call Asus today, but the guy told me that transformer only has one speaker so that is why left side no sound. wtf.
i will call tomorrow again.

jitb said:
my left speaker also dead, so tried to call Asus today, but the guy told me that transformer only has one speaker so that is why left side no sound. wtf.
i will call tomorrow again.
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It's normal for reps to not know their stuff, just as for L2 support. Some L1s barely know how to use a computer.

frosty5689 said:
It's normal for reps to not know their stuff, just as for L2 support. Some L1s barely know how to use a computer.
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They should get well train before to handle the service calls, right?
Sent from my Transformer TF101 using XDA Premium App

jitb said:
They should get well train before to handle the service calls, right?
Sent from my Transformer TF101 using XDA Premium App
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Click to collapse
the TF is fairly new and something completely different to ASUS's other products so some rep might have not had to do any training on it yet. Or there's the thing with some reps absolutely hating to want to setup RMA process so they make up bull**** to avoid having to set stuff up. Just call again or ask for L2 if they give you bull****. Always ask for their name and identification # first.

The left speaker dies pretty easy. I had to ship mine back to get it fixed.

frosty5689 said:
the TF is fairly new and something completely different to ASUS's other products so some rep might have not had to do any training on it yet. Or there's the thing with some reps absolutely hating to want to setup RMA process so they make up bull**** to avoid having to set stuff up. Just call again or ask for L2 if they give you bull****. Always ask for their name and identification # first.
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yes, will call them again, thanks

Anyone else been told by a Rep that they couldn't RMA a TF without the original box and packaging? I was...TWICE....!

AndreCole said:
Anyone else been told by a Rep that they couldn't RMA a TF without the original box and packaging? I was...TWICE....!
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I was told the opposite. I was told that if I use original packaging and box, it might not be returned to me. I sent my units in a different box with no problem.

bringing up a long dead thread here but anyone manage to swap out the speaker them self? mine just gave up today...

You could probably order some from ASUSparts and swap them:
http://www.zdnet.com/photos/cracking-open-the-asus-eee-pad-transformer-tf101/6272908
Total Disassembly of the TF.

I have two TF101s. The right speaker blew out in my original one about 6 months ago.
Just today, the left speaker in my second TF101 stopped working.
Apparently they just used POS speakers (but we already knew that from having to listen to them, right? ;-)

Headphone jack problem

Hi,
I have a problem with the headphone jack. Any headphone plug into it get ejected very easily.
Just by turning a little the plug it get pop-out.
Had the phone for 4 months now and never had this issue before.
Anyone experience this ?
Thank you

skullmurdoc said:
Hi,
I have a problem with the headphone jack. Any headphone plug into it get ejected very easily.
Just by turning a little the plug it get pop-out.
Had the phone for 4 months now and never had this issue before.
Anyone experience this ?
Thank you
Click to expand...
Click to collapse
Yeah mine's currently RMA'd to fix that same problem. I don't think it's a wide spread issue but I'd setup an RMA to get it fixed quick.

nolimit78 said:
Yeah mine's currently RMA'd to fix that same problem. I don't think it's a wide spread issue but I'd setup an RMA to get it fixed quick.
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Click to collapse
Thank you!
I am in contact with ZTE Canada. They ask for my IMEI so I guess I will have to RMA it also.
Sucks I like the phone but one of the thing that scared me going with ZTE was reliability. :-\

skullmurdoc said:
Thank you!
I am in contact with ZTE Canada. They ask for my IMEI so I guess I will have to RMA it also.
Sucks I like the phone but one of the thing that scared me going with ZTE was reliability. :-\
Click to expand...
Click to collapse
Yeah like I said, I don't think it's widespread. I'm the one that caused the problem.. But I think it's very cool that they RMA'd it for free and are taking care of it. Now I don't have the device yet so we'll see what happens when it's all said and done, but at this time? I'm completely happy with the warranty on the phone that just CAME with it for free. I dig that.

skullmurdoc said:
Hi,
I have a problem with the headphone jack. Any headphone plug into it get ejected very easily.
Just by turning a little the plug it get pop-out.
Had the phone for 4 months now and never had this issue before.
Anyone experience this ?
Thank you
Click to expand...
Click to collapse
That does not sound normal. I'd contact ZTE support and see if that's covered by their warranty.

Hello.
Ive got the same problem since this morning. My phone never dropped or something like that. I cannot plug some headphones. They were easily pushed out every time.
What happened to your phones ? I contacted zte germany. Lets see what they say.

Headphone jack not working on Nougat

I recently bought an X compact after my beloved Z3C's screen broke and I had no luck finding a decent replacement. So far, I'm extremely impressed with the phone. I immediately upgraded to the UK Custom rom to enable the fingerprint sensor. I'm not sure if it happened before or after the update, but my headphone port isn't working correctly. The phone isn't detecting headphones being inserted at all, but if I use the SoundAbout app it works perfectly. I've tried searching the Sony threads but their answer is "We cannot duplicate this problem," which is crap considering the thread is full of 33 pages of complaints. Has anyone else come across this problem? It's got me pretty bummed out considering it's a brand new phone.

if it has warranty I suggest you go back to stock rom and replace the phone fast

Kianush said:
if it has warranty I suggest you go back to stock rom and replace the phone fast
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It doesn't :\
Bought it on ebay.

evillawngnome said:
It doesn't :\
Bought it on ebay.
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Go through the dispute resolution process, if you're within the time to do so. If you're verified by PayPal then there is buyer protection. This isn't a warranty issue, it's a faulty equipment issue and you need to take it up with the seller/ebay/PayPal.

I'm a dingus. I bought a new non-handsfree cableset for my earbuds and it fixed everything. Works great and sounds fantastic. I'm quite impressed with the DAC on this little thing.