Has anyone else been having an issue when using 3g data w/ the Tzone getting the "subscription required' message? I have tried using both the epc.tmobile.com and the internet2.voicestream.com APN's and both are currently giving me this message. It just started this week. When turning off 3g, data works fine.
I've had the exact same issue! internet2.voicestream.com is working for me however but it's sucking my battery life down the tubes. In less than half a day I'm down to about 30%.
No idea what is going on..
kinda bittersweet to hear that someone else is having the same issue, but its not something I would wish upon someone. Main reason I've been sticking with and loving the N1, was because of its compatibility feature w/ tzone.
Hopefully this is just a temporary thing and will revert back.
I kept having a similar issue. I was redirected to a web2go page telling me that my grandfathered data plan was incompatible. Called customer loyalty and they switched me to the actual android plan and kept me at my same rate. Problem solved.
Same issue here. Started Tuesday Oct 25 for me. Using wap.voicestream.com APN seems to mostly work as a workaround. I've noted some funny battery life effects too though (slightly increased drain).
Sent from my Nexus One using XDA App
Rod3 said:
I kept having a similar issue. I was redirected to a web2go page telling me that my grandfathered data plan was incompatible. Called customer loyalty and they switched me to the actual android plan and kept me at my same rate. Problem solved.
Click to expand...
Click to collapse
Had to do the same here.
Internet2 seems to be working for me.
Rod3 said:
I kept having a similar issue. I was redirected to a web2go page telling me that my grandfathered data plan was incompatible. Called customer loyalty and they switched me to the actual android plan and kept me at my same rate. Problem solved.
Click to expand...
Click to collapse
Is there any trick to getting connected to the customer loyalty department? I've been a customer for, wow, about 9 years now (all but the first two out of contract). I sure hope they'd be flexible and offer the same sort of deal in my case.
I'm in the Portland, OR area and epc.tmobile.com is now working for me again. Strange.
Lost Dog said:
I'm in the Portland, OR area and epc.tmobile.com is now working for me again. Strange.
Click to expand...
Click to collapse
I'm in Portland, OR as well. Just tried switching back to epc now and it does seem to work again! Thank goodness. I'd checked every day for the first few days (issues started Oct 25th for me) but had given up recently.
Last year I experienced a similar brief episode (only lasted a day in my case) where I would get the upgrade message and couldn't get any data connection. Then everything went back to normal.
Rod3 said:
I kept having a similar issue. I was redirected to a web2go page telling me that my grandfathered data plan was incompatible. Called customer loyalty and they switched me to the actual android plan and kept me at my same rate. Problem solved.
Click to expand...
Click to collapse
Did you ask or say anything specific that made them give you android plan for same price, assuming $5.99? Same issue in NYC
I was having issues earlier this week in seattle, wa.
I'll tell you what though I'm switching to that $30 100minute plan as soon as it is available with the galaxy nexus. The tzones was great for money savings but I'll be glad to not have to deal with apn/network headaches any longer, and for a cheaper price to boot.
I had T-Zones for about 2 years and then when calling in to make a plan change they noticed I had and Android phone and the service rep immediately removed T-Zones and T-Mobile internet from my account. They refused to put it back on saying it was a legacy plan and only one of the "Android" data plans were allowed.
I switched to the Preferred myTouch Unlimited Web package for $20/mo. So, not that bad.
Deliamber said:
Is there any trick to getting connected to the customer loyalty department? I've been a customer for, wow, about 9 years now (all but the first two out of contract). I sure hope they'd be flexible and offer the same sort of deal in my case.
Click to expand...
Click to collapse
agree...i never have had any luck getting the android data at the same rate.
im in the seattle, wa area and the epc APN still does not work. the internet2 APN seems to be working though.
Related
Did anyone elses internet stop working today? I have had mine working for a few months fow, and this morning, boom, no internet. It said I needed to upgrade my plan.
did it occur to you to contact T-Mobile about this? Surely they can fix this for you.
not if there is a way around this. I don’t want a price increase for the same service, the price increase is dumb, and why do I need to pay more for the same service that I would get with my WinMo phone. I don’t even have 3g in my area.
I have no clue what you are saying . Customer support is free as far as I know? I don't have T-Mobile (I'm not from the US), but even if it were a paying number for support, you can always walk into a t-mobile store and ask there to check your subscription.
No with the G1 t mobile made a new service plan just for that phone, It give you nothing extra but text messages, and with the use of email, text is useless. But by using APN wap.voicestream.com you at least were able to by pass the new service plan. Up until last night.
*sigh* why do people always have to reply to threads that they don't have any clue about?
To answer your question, yes my wap.voicestream.com just quit working this morning as well! I have tried everything to get it up and running again, but to no avail. I am located in central florida if that matters.
It looks like T-Mobile might be wising up to us using the $9.99 plan... which I refuse to pay anymore since I only get gprs data here!!!
Yeah I even pay the $20 data plan. If I got 3g I could understand paying more. Well not understand, but I would except it. But to pay more for not getting more if crap.
skaflyer said:
*sigh* why do people always have to reply to threads that they don't have any clue about?
To answer your question, yes my wap.voicestream.com just quit working this morning as well! I have tried everything to get it up and running again, but to no avail. I am located in central florida if that matters.
It looks like T-Mobile might be wising up to us using the $9.99 plan... which I refuse to pay anymore since I only get gprs data here!!!
Click to expand...
Click to collapse
Why do people complain about services they don't pay for anyway, heh.
Sigh and moan all you want. If you want service, you'll have to pay for it . If it's still not fine, contact T-Mobile support. Nobody here is going to swing a magic wand around and give you free internet.
Your only partly paying for messaging, edge/3g/gprs, mostly what your paying for is server usage to sync with google servers. Don't like this feature? Don't buy the phone.
I love these arguments... do you really think that $24.99 is a fair price for gprs which is less than 50kbps whereas 3g is pushing up to 1mbps? I would gladly pay $24.99 for 3g or possibly even edge, but definitely not for gprs! Not to mention the issue that when I purchased this phone they told me that I am in an edge capable area which is a lie. The T-Mobile kiosk in the mall has an edge signal that extends about 2-3 miles in each direction around it, but that's the only edge around which makes it even more dishonest.
Yeah they lied to me, I was told my internet was grandfathered in at 19.99 and would never go up. So I am fighting this with t-mobile support now. I am not trying to get a freebie I just want the service that I am paying for, and for a little corporate responsibility. Plus I am not under contract so they can lose out on $5 a month or $130 a month. And I have already requested a unlock code.
Mine crapped out this morning. I got an email at 6:55am EST, and I went to check Wunderground at about 7:05, and it was dead. Changed all my APNs to see if that was the problem, and it was a no-go.
Interesting thing is... Yesterday, I was playing with my boss' developer phone that he just got, and I was able to browse the web for a good half hour using the epc.tmobile.com APN. (Using my SIM card, which has Blackberry data on it)
TimSykes said:
I was told my internet was grandfathered in at 19.99 and would never go up.
Click to expand...
Click to collapse
They didn't lie, T-Mobile has for about a yr now, announced that their T-zones plan will be abolished. When a plan gets scratched off a table, there goes your grandfathering in clause.
TimSykes said:
I just want the service that I am paying for
Click to expand...
Click to collapse
You did till the plan existed.
TimSykes said:
I am not under contract so they can lose out on $5 a month or $130 a month. And I have already requested a unlock code.
Click to expand...
Click to collapse
I dont think your thinking is the same as theirs.
skaflyer said:
I love these arguments...
Click to expand...
Click to collapse
As do I.
skaflyer said:
do you really think that $24.99 is a fair price for gprs which is less than 50kbps whereas 3g is pushing up to 1mbps?
Click to expand...
Click to collapse
Whether I think it is a fair price for gprs is immaterial. If the T-Mobile network were predominately GPRS only there would be few people using T-Mobile's data services. As it stands there is almost nowhere in T-Mobile coverage area that is GPRS only. Generally the only time you would fall to GPRS is if you are on the edges of service and the signal is not strong enough for Edge. Edge is a software upgrade from GPRS so it is unlikely there are towers that are still GPRS only.
But all of this is immaterial. You were aware when you got the G1 that T-Mobile U.S. required a $24.99 data plan. You were not coerced into geting a G1. You chose to get a G1 with this knowledge and for a time bypassed the requirement by "tricking" T-Mobile. You were aware then and now that T-Mobile had a requirement for the $24.99 data plan and would do all within their power to get you on it. So you made your choice with foreknowledge of the cost. T-Mobile did not sneak this in the contract on you.
skaflyer said:
I would gladly pay $24.99 for 3g or possibly even edge, but definitely not for gprs! Not to mention the issue that when I purchased this phone they told me that I am in an edge capable area which is a lie. The T-Mobile kiosk in the mall has an edge signal that extends about 2-3 miles in each direction around it, but that's the only edge around which makes it even more dishonest.
Click to expand...
Click to collapse
I find it extremely unlikely if you are in a populated area that the predominate signal is GPRS. Towers in a region are not mixed, if the mall tower has edge the tower you are using very likely has edge, just your signal is not strong enough. Talk to T-Mobile support and see if it may be a problem with your tower otherwise. I am visiting my family on a farm where there was no cell phone service till two years ago and I have EDGE here. For that matter I have been on-site to oil fields where the trucks were equipped with cell repeaters to have any signal at all and even there I had EDGE. So by Occam's razor it is more likely your specific location than something representative of T-Mobile service.
There is no discount for crappy cell coverage, the answer is to go with a carrier that covers where you are likely to be.
Mikey1022 said:
They didn't lie, T-Mobile has for about a yr now, announced that their T-zones plan will be abolished. When a plan gets scratched off a table, there goes your grandfathering in clause.
You did till the plan existed.
I dont think your thinking is the same as theirs.
Click to expand...
Click to collapse
I don't think you read all of my post. I pay $20 for unlimited internet, not t-zones. The plan is still up for winmo phones. In fact I was told on the phone the only difference between the 2 plans is a different APN name.
I was always under the impression that plan was called T-Zones.
From your apn wap.voicestream.com was called T-Zones, if you hacked it
Besides did i miss somewhere, where you called T-Mobile and asked why your plan no longer works for the G1?
the t-zone play is 9.99, the unlimited internet is 19.99 they just use the same access server for connection. And the first post on this page said I want talking with tmo support.
TimSykes said:
the t-zone play is 9.99, the unlimited internet is 19.99 they just use the same access server for connection. And the first post on this page said I want talking with tmo support.
Click to expand...
Click to collapse
I was grandfathered as well and ended up dropping my grandfathered plan because I considered it not worth the fight. You I can see the argument for, t-zones users not so much.
EDIT: The wap.voicestream.com APNs were available to us but there was another set as well. Do not remember them off the top of my head. When I get home I will check and see if my Artemis stil has them configured.
Excuse me for my posts.
I think this pain killers im on are goofing me up.
I'm off to go for a walk, Stretchout my back.
Sorry for the misunderstanding.
So I have had my G1 for almost 3 months and data has always worked. I picked mine up off of craigslist so I didn't have to go through with the G1 Data plan mess with customer care. When I got the phone, I changed the APN to internet2.voicestream.com and away I went. I previously had a Shadow with the Shadow 100 plan and I never changed data plans because it just worked. A few days ago I flashed to JACHero and I first noticed the problem. When I try to browse to ANY site it comes back:
m.web2go.com: Subscription Upgrade Required
Your current plan is not compatible with this device.
After a few attempts at double checking the APN settings and browsing to different sites it just started working. Yesterday I switched back to Hero 5.0.2Hr5-A2SD I have the same issue but it will not go away.
I know I was getting away with using a cheaper data plan but did I get "caught" and now need to up my rate plan( )?
Did you ever find a solution to this?
I've been trying to see about a 'cheaper' data plan offered where I could just switch my APN and still work. I don't do a massive amount of data traffic, I just like to check my gmail, and maps gets the most of the bandwidth. Plus I had attempted twice to downgrade (online) from unlimited to the 400 sms + unlimited data, and it wouldn't allow me online, 2 days later the plan was removed
I paid full price for my phone, I don't feel I should have to pay a rate designed to subsidize the cost of discounted phones. This really is my biggest beef with the $35/mo data.
/wishes we had UK pricing
bofslime said:
I paid full price for my phone, I don't feel I should have to pay a rate designed to subsidize the cost of discounted phones. This really is my biggest beef with the $35/mo data.
Click to expand...
Click to collapse
If you sign your contract through a reseller, some can give you a cash rebate if you supply your own handset. This kind of situation is particularly common for subscribers whos contracts have run their length and have become a month-to-month service. It's likely that you are currently on a similar month-to-month basis.
T-mobile has been shutting down the loop hole for the 100MB plan. I can no longer find a solution to this.
I just do not like the idea of paying 24.99 for what you can get at 9.99 with limited MB access.
I do not think there is anything else we can do.
BTW i think tmobile is blocking all people using the google phones from using the cheap data plan.
im also having the same problem with the " Subcription Upgrade required" message.
it really sucks because i have the $5.99 plan and it would have been nice to get 3G with that... i would have been happy even with Edge.
tried all 3 apn settings and nothing... if im gonna pay for 3g , might as well go with ATT as it has better coverage.
any sugestions ?
tseten said:
BTW i think tmobile is blocking all people using the google phones from using the cheap data plan.
im also having the same problem with the " Subcription Upgrade required" message.
it really sucks because i have the $5.99 plan and it would have been nice to get 3G with that... i would have been happy even with Edge.
tried all 3 apn settings and nothing... if im gonna pay for 3g , might as well go with ATT as it has better coverage.
any sugestions ?
Click to expand...
Click to collapse
I honestly cheat a bit. I have the EDGE APN details entered, and set the APN Type to default.
Then, go download an alternative browser. I have only had luck with Dolphin Browser.
It works for me on Fido in Canada (Same as Rogers, AT&T, etc). Give it a shot
I am chatting with T-Mobile customer service now, we'll see what they say but as of now if I go online a T-Mo page pops up and this is what I get:
"To connect to the web with the device you are using, you will need a webConnect data plan"
Did anyone have anything like this happen to them?
same problem here. i called they had no idea plan looked fine and told me i would need to call htc. weird thing is i have a nokia n900 that is fine i swapped the sims and same message on the nexus but the n900 still works.
Same here, I hope they fix it soon. Worked fine last night.
Did it just start for you? I didn't notice until early this morning. This might be happening all over. The t_mobile said my network needed to be updated. Had me remove the battery and still nothing. She then said it's outta her hands and gave me a Google number.
I am not calling yet. Still waiting to see what happens. Thing is, I can go to google and search -- results come up. So the web is working, its just like t-Mo restricts it when trying to go any further.
The lady said they might have me swap out the phone. But my phone is perfect - no dust, or anything like that, so I will do what it takes to not do that.
I am guessing this rep doesn't know what's going on. At least I hope.
EDIT: I am from the Philadelphia area BTW.
Double Failure in West Texas, best I can say it it was around 2:30am Mountain. TWO Nexus (Nexi?) crapped at the same time, wifi connection still worked.. just got off the phone with T-Mobile and they tried to pass me off to Google and I dug in heels and got a supervisor... and he said they had a LOT of calls coming in for the same thing. Got them to file a trouble ticket. Gotta be something in their network, was SHOWING a solid 4 bars of 3G AND/OR EDGE (I swapped them by hand) and nutting, nada.. "you need a webconnect data plan"... and they checked our account and it was all set up right.
Sounds like someone farkled something up real good.
Wow so it doesn't seem to be just in my area. I too always get 3-4 bars of 3G. I wonder if this is just a problem for N1's?
booloobunny said:
Wow so it doesn't seem to be just in my area. I too always get 3-4 bars of 3G. I wonder if this is just a problem for N1's?
Click to expand...
Click to collapse
I moved the sim card over to one of my old G1's (thank goodness still had battery in it) and things worked just fine.. so yeah, someone ginked the T-Mobile network to.. not recognize the N1 for a data plan? Since it's 'not a T-Mobile device'??? Ohhhhh this is gonna get ugly..
This just popped up on the T-Mobile forums...
"Nexus Webconnectivity Issues: 1/29/10 (starting around 3:30am cst)
There is apparently an issue going on with web connections that started around 3:30am cst today. A phone call to T-Mobile tech support got routed to HTC tech support, and they are well aware of the issue. They say they have been flooded with calls regarding the issue. As of 6:30am, they have no idea what is causing the problem but are looking to the issue. They hope to get the issue resolved as soon as they can identify the problem. If anyone representing T-Mobile can get us more information, it sure would be appreciated. Tech support was rather vague."
Just out of curiosity, is anyones nexus 1 receiving data on T-Mobile right now?
Only via WiFi
webConnect data plan
Same thing just happened to me at about 7:45 am. It was working fine earlier this morning, then suddenly I get the webConnect data plan message and it won't connect over 3G or Edge. I live in Indianapolis, IN.
Wow why now,when I'm ordering mine today. =/
Something tells me that its a scheme of them trying to lock everyone into that awful 500a month 80 dollar plan...
Same Issue in NYC as well!
I have called T-Mobile and HTC. This is without a doubt a TMO problem and the reps have no clue! All they do is switch you over to HTC Tech support, lol! The endless loop until someone figures out whats wrong.
Out of curiosity, are those that are having problems currently enrolled with the G1 data plan? I am still using my older G1 data plan for 24.99 per month and was told I did not have to change my plan.
Also, its not totally out. My VOIP software is working and connecting fine. Seems to be only web browser.
dave98rt said:
Just out of curiosity, is anyones nexus 1 receiving data on T-Mobile right now?
Click to expand...
Click to collapse
Getting data on my Nexus One - 3G Outside of Chicago Android data plan.
Same problem in Atlanta
Definately the broswer. News/weather widget works till you try to get to the full story, then craps out. Ohm, market is broke too.
ilanad said:
Definately the broswer. News/weather widget works till you try to get to the full story, then craps out. Ohm, market is broke too.
Click to expand...
Click to collapse
So it twitter connectivity via API
I'm thinking Old Data Plans are the problem!
I am thinking the only N-1s with a problem are G-1 converts that have older "cheaper" data plans. TMO can't force you out of that plan but maybe they tried switching something and forgot to include that! Maybe a stupid idea but it is a feasible one. The newer "android" plans are alot more money!
I'm on the android plan and not working
Maps and G mail also broke.
http://board.teamwhiskey.com/viewtopic.php?f=3&t=1732&sid=e733dc9116b44cbd8eaa770dbba60479
looks interesting, hope it's legit.
What about for simple mobile?
Sent from my SGH-T959 using XDA App
With all the new kernels and rom developments lately, my Vibrant is running better than ever before. If this gets confirmed, that's icing on the cake. I could easily stick with this phone for a while.
Just went on the t-mobile website and changed my plan from "T-Mobile Android Unlimited Web" to Unlimited 4G Web. It says it will take up to 24 hours to change, so I will report maybe tomorrow on if I get increased speeds or not.
Hmm, interesting. My wife got a G2 and we switched our plan to an unlimited one an now I have 4g enabled on my plan (says 4g web) but I never really bothered checking speeds. But it might explain why I've been able to stream at 128kbs on tune in radio. I'll need to investigate this more.
Sent from my SGH-T959 using XDA App
anthonys2r said:
Just went on the t-mobile website and changed my plan from "T-Mobile Android Unlimited Web" to Unlimited 4G Web. It says it will take up to 24 hours to change, so I will report maybe tomorrow on if I get increased speeds or not.
Click to expand...
Click to collapse
If you buy any 3G or HSPA+ non-Blackberry smartphone they will put you on the 4G plan. The Android plan is being phased out for a more "general" data plan, and them calling it a 4G Web Plan has no impact on your download or upload speeds. It's practically the same thing.
Went through this with them on the phone when I got my HD7 because I noticed the "Android Unlimited Web" on my Vibrant's SIM (I put hte Unlimited Data in the HD7 and a 200MB plan SIM in the Vibrant). They said it was no difference, but to change it anyways since they're phasing those plans out.
This allows them to have only two types of data plans, like other carriers: Blackberry Plans and a General Data Plan. Before they had Blackberry Plans, Andorid Plans, and a General 3G data plan.
Since most if not all newer smartphones (except mid-range/low-end smartphones and features phones) will be HSPA+ (they call it 4G), they just call it a "4G Web" plan.
------------------
TheMan42 said:
Correct, I'll verify this.
4G web plans do NOT affect download speeds in the slightest, anything someone may think they noticed simply is experiencing a placebo effect.
Older grandfathered plans simply differentiated devices, now the '4G' moniker is used for all plans on any smartphone - be it Windows Mobile, Android, or Blackberry. Blackberry plans are the exception however, as they don't work correctly with other devices as they route through the BIS server. Case in point, theres even a '4G Blackberry web' plan, but no current Blackberry is remotely near 4G, they cap at 3.6 Mbps.
The only things that will affect download speed are the actual terminal you are using and the backhaul of the towers in your present location.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Thanks for the clarification. I knew this was not what it was being perceived as.
The idea that tmobile has to "enable 4g" from their customer service department seemed fairly ludicrous to me (I almost broke out the "Double facepalm" pic). Especially since my Vibrant connects to HSDPA the majority of the time which I'm fairly certain, since it's backward compatible, is actually the HSDPA+ (tmobile's "4G") network it was connecting to. I never enabled any 4G data plan. Or 3.5G for that matter.
This is also probably an attempt to get people to give up the Twenty to twenty-five dollar android data plans they've been holding onto since the G1 days.
yea, I just changed services to the new "naming scheme". It does nothing.
megatherian said:
yea, I just changed services to the new "naming scheme". It does nothing.
Click to expand...
Click to collapse
Man, I really wanted to believe this would work. Anyone else try it out? I tried to see what mine would do, but when I looked at the services, it added 10 bucks to my overall plan, so I didn't go through with it. I'd love to see some other reviews about this.
dougstoner said:
Man, I really wanted to believe this would work. Anyone else try it out? I tried to see what mine would do, but when I looked at the services, it added 10 bucks to my overall plan, so I didn't go through with it. I'd love to see some other reviews about this.
Click to expand...
Click to collapse
Yea, I'm on flex pay and signed up with T-mobile when I got my Vibrant, so for me the price was the same.
INCEPTION ©2010 Warner Bros. Entertainment Inc. and Legendary Pictures. All rights reserved.
"4G used in connection with the Galaxy S™ 4G product name refers to the fact that the Galaxy S™ 4G is designed with HSPA+ technology."
Quote from T Mobile Web Site .
Go figure it out...
This is stupid
Guys, our Vibrants are not 4G devices and wont connect faster than 7Mbs. The plan is called a 4G plan but that doesn't mean that our hardware is capable of those speeds. Don't you think someone would have posted screen shots by now if they were hitting 4G speeds? C'mon you guys should know better than that.
anyone else notice the guy who supposedly worked in corporate in the tw thread is on flex pay....
now...im not at all sure how this works, and i might get flamed for this, but might as well ask.
So since the GS4G is the same as our phones, couldn't people just swap in the 4G radio in the the Vibrant? Much like the FFC mod?
jdm4u said:
now...im not at all sure how this works, and i might get flamed for this, but might as well ask.
So since the GS4G is the same as our phones, couldn't people just swap in the 4G radio in the the Vibrant? Much like the FFC mod?
Click to expand...
Click to collapse
do you like to solder? It'd be a much more involved upgrade.
I just tried it guys so i will give you the outcome tomorrow
This one time, I went to that place and I saw a leprechaun and he was like bro here's a bazillion dollars. But then I lost my camera and someone stole my money.
Sounds stupid right? Don't go upgrading your grandfathered data plans because this 4G data plan only costs more and wont speed up your phone.
Paging Dr B said:
This one time, I went to that place and I saw a leprechaun and he was like bro here's a bazillion dollars. But then I lost my camera and someone stole my money.
Sounds stupid right? Don't go upgrading your grandfathered data plans because this 4G data plan only costs more and wont speed up your phone.
Click to expand...
Click to collapse
O M G!!!!!!!!!!!!!!!!!!!!
I have been trying to figure this out for YEARS! Was he like the mean guy from the movies or the guy from the cereal box? I HAVE TO KNOW!!!
I'm reading as much as I can, but I'm pretty much green! I have never owned an unlocked phone, rooted anything, or know where to start or if that's even what I need to do.
Here is my situation. My wife and I started a small business and talked with sprint. I was told unlimited data. I asked specifically if that was including hotspot. The answer was yes. I also gave to 2 locations that we worked in and wanted to know about coverage. I was told coverage in both. NOT! I'm Roaming at one location. I have not roamed in years!! Seriously??? WOW!
My questions:
1- After talking to them, I indeed have unlimited data... but only 5 gigs is included in my hotspot mode. I called because I got the notification today that I was capped until the 29th of FEB. My phone runs fine. Youtube.. surf.. perfect. Hotspot.. nope.
What can I do to use the unlimited data I was assured I would get? What's an easy work around?
2- I'm roaming.... seriously.... What the frick? Is there a solution for that?
Thanks for your help in advance.
Astro2012 said:
I'm reading as much as I can, but I'm pretty much green! I have never owned an unlocked phone, rooted anything, or know where to start or if that's even what I need to do.
Here is my situation. My wife and I started a small business and talked with sprint. I was told unlimited data. I asked specifically if that was including hotspot. The answer was yes. I also gave to 2 locations that we worked in and wanted to know about coverage. I was told coverage in both. NOT! I'm Roaming at one location. I have not roamed in years!! Seriously??? WOW!
My questions:
1- After talking to them, I indeed have unlimited data... but only 5 gigs is included in my hotspot mode. I called because I got the notification today that I was capped until the 29th of FEB. My phone runs fine. Youtube.. surf.. perfect. Hotspot.. nope.
What can I do to use the unlimited data I was assured I would get? What's an easy work around?
2- I'm roaming.... seriously.... What the frick? Is there a solution for that?
Thanks for your help in advance.
Click to expand...
Click to collapse
Yeah, they cap hotspot at 5GB. I was told this when they tried to upsell me a tablet. Try FoxFi with PDANet+, or root the device.
arusiasotto said:
Yeah, they cap hotspot at 5GB. I was told this when they tried to upsell me a tablet. Try FoxFi with PDANet+, or root the device.
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I installed PDANet+ and purchased foxfi. No luck so far. It never asked about vpn etc.. Is there a guide on that? maybe the one I followed was wrong
If you are new, they have a return window. Take it back and switch carriers.
Sent from my SM-G930U using XDA-Developers Legacy app
I'm so sorry, bro. So, so, sorry. I currently am using this phone under an unlimited data plan. For the phone, the lte is in fact unlimited, and sufficient, for all 8-10 phones on the account.
Hotspot.... Well, everything about sprints Hotspot "plan" is an absolute ****ing joke. Want 5 gb Hotspot data per device per month? 60 bucks. Run out and want to extend it?
1GB ADDED AT A TIME, FOR FIFTEEN (15$) DOLLARS PER 1 GB.
WANT TO ADD MORE? **** YOU. COME BACK AND ADD ANOTHER 1GB AFTER FULLY DEPLETING THIS ONE AND LOSING CONNECTION, ASSHOLE. ENJOY YOUR SPRINT BUSINSSS UNLIMITED DATA PLAN DIP****. - is basically the vibe I get every time I would go to add data.
Makes total sense for an "unlimited data" account.
And don't think you'll get by on the "limited 2g speed." I don't remember 2g all that much, but this is not it. It is no speed. 100% unusable.
What I did: Got an inexpensive phone that isn't locked down, currently I'm using a nextbit robin and an iPhone 5S, switching back and forth. I buy a 65$/month straight talk prepaid plan - full high speed unlimited data. I use over 100gb a month just in Hotspot data. No issues so far. **** sprint. You use up your measly 5gb of data, and you havd to buy a gig at a time, untill your service month resets. No other options whatsoever. You can even transfer data from other devices.
I really regret this phone. I'm on nougat beta, and my battery life is HORRIBLE. My phone shuts off and dies at 7%, after going from 30% down in 5 minutes of web browsing. Need to revert back to regular build and root. I was able to get unlimited Hotspot on certain buulds if rooted, but the root method for this device is inherently unstable, so... There's no real ideal situation with this device.
Astro2012 said:
I'm reading as much as I can, but I'm pretty much green! I have never owned an unlocked phone, rooted anything, or know where to start or if that's even what I need to do.
Here is my situation. My wife and I started a small business and talked with sprint. I was told unlimited data. I asked specifically if that was including hotspot. The answer was yes. I also gave to 2 locations that we worked in and wanted to know about coverage. I was told coverage in both. NOT! I'm Roaming at one location. I have not roamed in years!! Seriously??? WOW!
My questions:
1- After talking to them, I indeed have unlimited data... but only 5 gigs is included in my hotspot mode. I called because I got the notification today that I was capped until the 29th of FEB. My phone runs fine. Youtube.. surf.. perfect. Hotspot.. nope.
What can I do to use the unlimited data I was assured I would get? What's an easy work around?
2- I'm roaming.... seriously.... What the frick? Is there a solution for that?
Thanks for your help in advance.
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You have 30 days to take the phone back.
As far as rooting and tethering goes, if you use too much data or roam constantly they will send you a warning letter and eventually void your contract. I know because it happened to me on a two year contract with my Galaxy S2. I rooted it and was using the hacked hotspot as my home internet (I was in school living in a tiny studio apartment). One month I used like 60GB of data. I received a letter telling me to stop which I did (for a while). A few months later I again used upwards of 50GB of data tethering without a hotspot plan. They sent me another letter but this time it was informing me that I had 30 days to find another carrier and that they were terminating my contract. The surprising thing was that in the letter it stated there was ZERO early termination fees and I was able to keep my phone with a clean IMEI.
After reading the contract it states that Sprint offers unlimited data, calls and roaming with a fair use clause. Excessive roaming or data usage out of the scope of what Sprint considers fair use will force them to essentially cut their losses with a customer who they feel is abusing that fair use by roaming a lot or using large amounts of data. It's basically an amicable parting.
18 months later I was able to walk into a Sprint store and open another line without any issues