Database Users

[Q] Touch screen not responding !

hey friends , my hd2 was working very well untill touch screen stopped responding to any touch .. i haven't dropped nor damaged it anyway , it just happened suddenly ..
i found someone said it may be digitizer ribbon related proplem so i did what he advised :
[ Press the top of the red button (when pushing on the top your pushing the ribbon).
Press the bottom of the red button thus releasing the stress on the ribbon.
Press the green button. ]
i got it working for sometime then after i press on the red key it stop working again ..
please can anyone help me to fix this proplem .. ?

I got the same problem
Hi guys,
I have the same problem with my LEO 512, each time I try to reboot the device (Long pressing the power button) the touch screen hangs, but the buttons working properly, and whenever I activate the device by pressing the power button, or rejecting a call with it also the screen hangs.
I think there is a short circuit between the power button and the screen.
Anyone has any idea what to do to fix this issue???
Thanks

good day, unfortunately is a defect hd2 the only thing to do is send it in for service or replace the touch, have just made my warranty is also changing the screen and putting touch screen no longer equal to the original but different. the screen much more crisp and bright and the touch with a stunning response

mmaaggss said:
good day, unfortunately is a defect hd2 the only thing to do is send it in for service or replace the touch, have just made my warranty is also changing the screen and putting touch screen no longer equal to the original but different. the screen much more crisp and bright and the touch with a stunning response
Click to expand...
Click to collapse
I agree with you, I already sent it to HTC service yesterday, and first thing came to his mind that they would replace the "screen" or the touch or "both" , but he will check the power button problem first.
By the way, I got link (unfortunately I will not be able to submit it as I'm still new to the forum) this would help you. It is in the "Touch screen won't work" under the "General HTC HD2 discussion" in "HTCHD2forum(.com)"...
Thanks

John.Massiass said:
I agree with you, I already sent it to HTC service yesterday, and first thing came to his mind that they would replace the "screen" or the touch or "both" , but he will check the power button problem first.
By the way, I got link (unfortunately I will not be able to submit it as I'm still new to the forum) this would help you. It is in the "Touch screen won't work" under the "General HTC HD2 discussion" in "HTCHD2forum(.com)"...
Thanks
Click to expand...
Click to collapse
hey john , to which HTC branch you sent ?!
did he tell you that he can replace the digitizer only ?!!
& what about the cost ?!
also what is the important info. i can find in this forum ?

This is a common problem with the 512 HD2's. I have found that although some temporary fixes do help, such as using only the green button to wake the screen, and holding certain parts of the screen while pressing others do work in a pinch, but only a digitizer replacement will fix it permanently. The replacement digitizers are much better, and do not have the bug. Replacing the LCD with the newer one results in a much nicer picture.
Both of these parts can be found on eBay, and there are teardown videos on youtube to tell you how to replace them, saving you a fairly large amount of money if you are no longer under warranty.

needo said:
hey john , to which HTC branch you sent ?!
did he tell you that he can replace the digitizer only ?!!
& what about the cost ?!
also what is the important info. i can find in this forum ?
Click to expand...
Click to collapse
Hi Needo,
I went to El Mohandeseen branch (Jovi Tronix), they have already replied me that they will have to replace the whole LCD screen with the digitizer, costing about 1,400 EGP (232$) which was a total loss for me .
Of course I refused, but thanks to "Cappii" who posted after you, I found the LCD screen with the digitzer in "ebay" which would cost about 475 EGP (78.5$) using "Edfa3ly.com service"!!!
A big thanks to you "Cappii"
I'm thinking of going to "Abd El Azeez street" first and check how much would it cost (if applicable), it would be faster than waiting for 2 to 4 weeks till I get the LCD screen from the US.
Wish you best of luck.

John.Massiass said:
Of course I refused, but thanks to "Cappii" who posted after you, I found the LCD screen with the digitzer in "ebay" which would cost about 475 EGP (78.5$) using "Edfa3ly.com service"!!!
A big thanks to you "Cappii"
Wish you best of luck.
Click to expand...
Click to collapse
Anytime. If you do the repair yourself, make sure that you pay .attention to the connectors on the bottom of the main board. There are a few that are a little tricky. Overall, it's not an easy phone to repair, but it's a lot easier than iPhone 4's or HTC Arias.

cappii said:
Anytime. If you do the repair yourself, make sure that you pay .attention to the connectors on the bottom of the main board. There are a few that are a little tricky. Overall, it's not an easy phone to repair, but it's a lot easier than iPhone 4's or HTC Arias.
Click to expand...
Click to collapse
Yes, I've watched how to disassemble and replace the touch screen videos on you tube before, I noticed that it is very complicated and tricky, but I like this kind of stuff, any way.

cappii said:
This is a common problem with the 512 HD2's. I have found that although some temporary fixes do help, such as using only the green button to wake the screen, and holding certain parts of the screen while pressing others do work in a pinch, but only a digitizer replacement will fix it permanently. The replacement digitizers are much better, and do not have the bug. Replacing the LCD with the newer one results in a much nicer picture.
Both of these parts can be found on eBay, and there are teardown videos on youtube to tell you how to replace them, saving you a fairly large amount of money if you are no longer under warranty.
Click to expand...
Click to collapse
Thanks cappii for your help , i think i'll do that ..
John.Massiass said:
Hi Needo,
I went to El Mohandeseen branch (Jovi Tronix), they have already replied me that they will have to replace the whole LCD screen with the digitizer, costing about 1,400 EGP (232$) which was a total loss for me .
Of course I refused, but thanks to "Cappii" who posted after you, I found the LCD screen with the digitzer in "ebay" which would cost about 475 EGP (78.5$) using "Edfa3ly.com service"!!!
I'm thinking of going to "Abd El Azeez street" first and check how much would it cost (if applicable), it would be faster than waiting for 2 to 4 weeks till I get the LCD screen from the US.
Wish you best of luck.
Click to expand...
Click to collapse
Thanks too much john , it's really great idea to use (edfa3ly.com) ..
also i've found someone can fix it for about 500 L.E (may be 400), they say he is expert with HTC & iPhone devices ..
if i repaired it myself , it will cost me about 300 L.E only , but with some risk as i heard that separating digitizer from touch screen can break it !
also i'll have to wait for about 2 or 3 weeks ..
i'm not sure about what i should do ..
what do you think ?!
& what will you do & why will you change LCD (i think the proplem is just related to digitizer ) & did you found it in " abd el aziz " ?!
& Thanks in advance sir

needo said:
Thanks cappii for your help , i think i'll do that ..
Thanks too much john , it's really great idea to use (edfa3ly.com) ..
also i've found someone can fix it for about 500 L.E (may be 400), they say he is expert with HTC & iPhone devices ..
if i repaired it myself , it will cost me about 300 L.E only , but with some risk as i heard that separating digitizer from touch screen can break it !
also i'll have to wait for about 2 or 3 weeks ..
i'm not sure about what i should do ..
what do you think ?!
& what will you do & why will you change LCD (i think the proplem is just related to digitizer ) & did you found it in " abd el aziz " ?!
& Thanks in advance sir
Click to expand...
Click to collapse
Hey Needo, What's up?
I didn't go yet to "Abdel Azeez street" but I'm willing to.
I prefer to have someone fix it for me; as it will be with less risk. But there is an advantage regarding getting the stuff from the US that you know they are brand new, not used.
I'm not expert in the hardware stuff, but this is the feedback I got from HTC that the whole LCD should be changed; this is why I need someone else to check it.
Could you please tell me more about this one you found, who can handle the HTC and I Phone???
Thanks my friend and wish you fix your phone soon (so do I )
Best regards,
John
+20 100 1777 053

John.Massiass said:
Hey Needo, What's up?
I didn't go yet to "Abdel Azeez street" but I'm willing to.
I prefer to have someone fix it for me; as it will be with less risk. But there is an advantage regarding getting the stuff from the US that you know they are brand new, not used.
I'm not expert in the hardware stuff, but this is the feedback I got from HTC that the whole LCD should be changed; this is why I need someone else to check it.
Could you please tell me more about this one you found, who can handle the HTC and I Phone???
Thanks my friend and wish you fix your phone soon (so do I )
Best regards,
John
+20 100 1777 053
Click to expand...
Click to collapse
Hi needo, please tell me more about this guy you found who is fixing htc devices.
Thanks

cappii said:
Anytime. If you do the repair yourself, make sure that you pay .attention to the connectors on the bottom of the main board. There are a few that are a little tricky. Overall, it's not an easy phone to repair, but it's a lot easier than iPhone 4's or HTC Arias.
Click to expand...
Click to collapse
I replaced the screen on my i4 2 times. I think fixing a HD2 is a much bigger PITA

John.Massiass said:
Hey Needo, What's up?
I didn't go yet to "Abdel Azeez street" but I'm willing to.
I prefer to have someone fix it for me; as it will be with less risk. But there is an advantage regarding getting the stuff from the US that you know they are brand new, not used.
I'm not expert in the hardware stuff, but this is the feedback I got from HTC that the whole LCD should be changed; this is why I need someone else to check it.
Could you please tell me more about this one you found, who can handle the HTC and I Phone???
Thanks my friend and wish you fix your phone soon (so do I )
Best regards,
John
+20 100 1777 053
Click to expand...
Click to collapse
sorry for being late in reply john ,
i sent it to this guy in " el srag mall " in shop called " Win Mac " he told me that he will change touch ( digitizer ) for 500 L.E in 2 days & he did it .. after i recieved it , it was working fairly good , but not like before .. then i tried to install WP7 , when it booted to welcome screen , found that i've no touch at all ..
returned back to WM 6.5 touch screen working , but not very properly .. tried to install NAND Android it gave me strange line of no.s & stuck at GO GO GO when i try to enter CWM ...
tried to boot into SD android Build , i got the same problem ..
so i decided to install WP7 again & sent it to him & told him about the problem , he told me to leave it & he'll fix it .. after 4 days i went to him & he told me that he tried to change digitizer for 2 times , but it's not working properly (in the best case , only the lower half of the screen got working) so he'll change LCD also ( the strange thing that he told me that i won't bey for that !!! & he will take my LCD instead ) ..
really i don't know if i should believe in what he say or not , but anyway i've nothing to do .. i'll wait to see what will he do !
what do you think ?!

Just wanted to chime in. I have heard various reports of having to change both the LCD and touch, although on my personal experience, the touch seems to fix it. Now, separating the LCD from the touch is a fairly simple process. Once the boards are removed, turn the unit over so that the touch and lcd are up. Heat the touch with a good hair dryer for about 3 minutes, and slowly lift with a plastic separator while its still very hot. Lift from the top, not the bottom.
There is a lot of tape on the bottomod the LCD. Heat LCD with the hair dryer, and slowly lift, keeping the frame flat on a table. If the frame warps, it will be next to impossible to reseat the touch and LCD. Make sure it stays flat.
Take your time and pay attention to all the wires. Take pics to reference where everything is. There is little to no tolerence for error on the rebuild.

I got it fixed
cappii said:
Just wanted to chime in. I have heard various reports of having to change both the LCD and touch, although on my personal experience, the touch seems to fix it. Now, separating the LCD from the touch is a fairly simple process. Once the boards are removed, turn the unit over so that the touch and lcd are up. Heat the touch with a good hair dryer for about 3 minutes, and slowly lift with a plastic separator while its still very hot. Lift from the top, not the bottom.
There is a lot of tape on the bottomod the LCD. Heat LCD with the hair dryer, and slowly lift, keeping the frame flat on a table. If the frame warps, it will be next to impossible to reseat the touch and LCD. Make sure it stays flat.
Take your time and pay attention to all the wires. Take pics to reference where everything is. There is little to no tolerence for error on the rebuild.
Click to expand...
Click to collapse
Thanks Cappii, I already have seen that and I assure you, it's a very complicated and delicate process which needs much accuracy.
needo said:
sorry for being late in reply john ,
i sent it to this guy in " el srag mall " in shop called " Win Mac " he told me that he will change touch ( digitizer ) for 500 L.E in 2 days & he did it .. after i recieved it , it was working fairly good , but not like before .. then i tried to install WP7 , when it booted to welcome screen , found that i've no touch at all ..
returned back to WM 6.5 touch screen working , but not very properly .. tried to install NAND Android it gave me strange line of no.s & stuck at GO GO GO when i try to enter CWM ...
tried to boot into SD android Build , i got the same problem ..
so i decided to install WP7 again & sent it to him & told him about the problem , he told me to leave it & he'll fix it .. after 4 days i went to him & he told me that he tried to change digitizer for 2 times , but it's not working properly (in the best case , only the lower half of the screen got working) so he'll change LCD also ( the strange thing that he told me that i won't bey for that !!! & he will take my LCD instead ) ..
really i don't know if i should believe in what he say or not , but anyway i've nothing to do .. i'll wait to see what will he do !
what do you think ?!
Click to expand...
Click to collapse
Hey Needo, I'm sorry for hearing that about your phone, I wish that it would be recovered soon, and this guy would be as honest as he said. I feel that he sensed that it's his fault to break the LCD. Anyways I wish that it would be fixed by now.
About me, I went to "Abdel Azeez street", hoping to find someone who might know something about this device, and you know what, I found that many people there already working with experience in Iphone and HD2. And I found that they fix it while you are with them to make sure that they don't cheat you, or fix it with used spare parts. For me, I found that guy who changed the touch in front of me with a new sealed one, it was a process of about 3 interesting hours, which cost me 550 EGP (91$). Of course it wasn't in the best quality as there are some dust between the LCD and the touch screen, and there is some light coming out from the bottom of the phone between the frame and the touch, but I consider them as minor losses . It's working perfectly now at last.
If you ever wanted his contact, I would be glad to forward it to you anytime.
cheers.

Orange color spot on the screen

Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .

shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
no answer???

I am no pro with screens, So i may be wrong, but it looks like it has been either burnt or had an impact with a sharp object in that area of the screen, return it for a new one, hopefully they will replace it.

Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO

SKyRocKeting727 said:
Looks like the LCD definitely needs to be changed. It looks like it's burnt or either a reaction to a magnet but I'm not quite sure what can cause that. Costs can vary but directly from LG will cost you parts+labor+shipping. Check if that Orange spot still register when you touch it.
Sent from my JEE TWO
Click to expand...
Click to collapse
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?

shadows of yesterday said:
Its registered , i can touch on the spot and it response is as the rest of the screen , so what do you think?
Click to expand...
Click to collapse
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO

SKyRocKeting727 said:
Options: Send to LG to get it fixed (probably costs more than $100+ depending), sell it as is and get another phone (won't get as much for it with the spot) or keep it and use it as is since it still registers touch (spot might be a little annoying).
Sent from my JEE TWO
Click to expand...
Click to collapse
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?

shadows of yesterday said:
Thanks a lot , so you think its not a software issue? Even if i ran pixel fixer maybe?
Click to expand...
Click to collapse
Its deffo not a software issue, also its not dead or stuck pixels. So pixel fixers probably wont do anything
Sent from my LG-D802 using Tapatalk

replace it under warranty.

razorsbk said:
replace it under warranty.
Click to expand...
Click to collapse
i dont have warranty for the phone

shadows of yesterday said:
i dont have warranty for the phone
Click to expand...
Click to collapse
hmmmmm :c you are probably going to have to replace the screen yourself (cheaper) or live with the yellowness

I've got some yellowness appearing along the top right of the screen. Its barely noticeable but its likely to get worse over time.
From what I can tell, it seems to be related to heat/warmth. Its winter here and after a walk outside, the orangish patches pretty much go away. They appear more intense when sitting on my desk next to my laptop (right near the vent).

Same problem
Same thing here... Same location and same color.
shadows of yesterday said:
no answer???
Click to expand...
Click to collapse

I've got the same problem with mine

http://forum.xda-developers.com/showthread.php?t=2704031

Hey there! I have same problem
shadows of yesterday said:
Hello,
i love my LG G2 , however, before 2 days i found that there is a small orange color spot appeared on the screen , i am afraid that the screen need to be changed , have anyone got this issue ? and whats the proper solution for it ? i dont have warranty on the phone and if it costs a lot , then i would keep it as it is
please see the attached images ,you will see the orange color on the mid-right side , so you would know whats the issue .
Click to expand...
Click to collapse
Hey there I have the exact same problem it also works when I touch it.. Its the exact same size same shape and on the same place on my screen but the opposite side it's an LG g4 though it seems to have happened right after I dropped it the first time without the case(first day I took case off too lol.. I'll send you pictures if you want to email me I don't know how to upload pictures here I never had these problems with my g3 but they all seem to be common with all LGs[email protected]

Rainbow Effect on screen [Off topic thread, needs mod attention]

Hey, I recently purchased a Grand Prime. Rooting is one problem, but I don't need a lot of pressure to form a rainbow circle on the screen. When I'm not applying any pressure, when viewing the screen when it is off in direct sunlight, I can also see a rainbow circle. And no, I am not using any tempered glass, or a case. I have used those, but removed them when I noticed the issue. I can post pictures on request, but I really don't want to damage my phone further if you can understand me correctly. This does not feel normal. Does anyone else have the same issue? Also, when placing the case on, it it will be constant, and it will get worse if I place a tempered glass protecter on. Is it an air bubble between the screen and the LCD? If so, how do I repair this? I do not want to replace the device, as I have data on it, and Helium Backup is seriously painful to set up (half of the time it doesn't even work). Any ideas anyone?
Update: I meant to post this on another forum site. Sorry, I was half asleep at that time, please forgive me for posting a hardware issue in a software forum. Although I would appreciate it if someone helped. Mods, move this to off topic forum plz.

waleeds1 said:
I didnt face this prob using phone from a long time. Btw i have a tempered glass protecter so i dont get rainbow circles even if i press hard. And do u want to root? Of yes i will let you know. Btw whats your model
---------- Post added at 08:57 PM ---------- Previous post was at 08:54 PM ----------
Btw its not a big issue but its better you use a good glass protecter
Click to expand...
Click to collapse
Guess my phone is defective then... And I use G530W, no screen protector, problem still there.

u0aol said:
Any kind of colour leak (rainbowing, etc) would indicate a defect screen
Sorry for the bad news but your phone needs to replaced
Click to expand...
Click to collapse
I understand that it can be replaced, however, is there a way to release any sort of air bubble trapped in the lcd? I removed the battery and started poking the battery compartment and I see some smaller rainbow circles where I am pressing. There is still some hope, right?

screen touch problem

Did anyone face a problem where the touch screen won't get clicked?
It happened sometimes to me when I was try to type and it always happen in the same spot and that is when I try to type "I"( this also happen right now btw ). Thx for the answer

Adityagiann said:
Did anyone face a problem where the touch screen won't get clicked?
It happened sometimes to me when I was try to type and it always happen in the same spot and that is when I try to type "I"( this also happen right now btw ). Thx for the answer
Click to expand...
Click to collapse
did your screen had tampered glass?

No I'm using a plastic one

Adityagiann said:
No I'm using a plastic one
Click to expand...
Click to collapse
i didnt have any problem with touchscreen..try send to samsung center and tell them what your problem..they will check for you

This also is happening to me after I put screen protect on my screen.
This is not problem with the touch screen.
---------- Post added at 05:24 PM ---------- Previous post was at 05:19 PM ----------
I think my glass protect is too much thick, I think I need get <0.2mm glass protect, sry for bad english..

khaisttj92 said:
i didnt have any problem with touchscreen..try send to samsung center and tell them what your problem..they will check for you
Click to expand...
Click to collapse
Yea i was already did it and took 4 days to run a test on my phone and do the fix bro.. damn ??

Davva said:
This also is happening to me after I put screen protect on my screen.
This is not problem with the touch screen.
---------- Post added at 05:24 PM ---------- Previous post was at 05:19 PM ----------
I think my glass protect is too much thick, I think I need get <0.2mm glass protect, sry for bad english..
Click to expand...
Click to collapse
Well if I remember, it has already happened on the day i bought the phone but i didn't really excpecting this to be the screen problem that is really annoyed me. So i think its's not because the screen protector, rather the screen itself because it only happen in 1 spot, not the entire screen.

Adityagiann said:
Well if I remember, it has already happened on the day i bought the phone but i didn't really excpecting this to be the screen problem that is really annoyed me. So i think its's not because the screen protector, rather the screen itself because it only happen in 1 spot, not the entire screen.
Click to expand...
Click to collapse
first day i bought the phone has flicker when unlock tbe phone then send to samsung center they change the screen..then flicker still exist then send back again..they change motherboard then still flicker...then got software update flicker doesnt exist anymore..so i dont know about the screen..because i had change my screen earlier..btw did you have problem in greyish aod when your surronding is dark?

khaisttj92 said:
first day i bought the phone has flicker when unlock tbe phone then send to samsung center they change the screen..then flicker still exist then send back again..they change motherboard then still flicker...then got software update flicker doesnt exist anymore..so i dont know about the screen..because i had change my screen earlier..btw did you have problem in greyish aod when your surronding is dark?
Click to expand...
Click to collapse
What is flicker? Like blinking? I don't experienced it. And software update?? I didn't get that until today. For aod I thought it happened because my eyeglasses a bit dirty but it is greyish. I try install always on amoled app on s6 phone and its clear. No greyish thing around it dude

Adityagiann said:
What is flicker? Like blinking? I don't experienced it. And software update?? I didn't get that until today. For aod I thought it happened because my eyeglasses a bit dirty but it is greyish. I try install always on amoled app on s6 phone and its clear. No greyish thing around it dude
Click to expand...
Click to collapse
last year update december..j7 pro..because of aod greyish in the dark so i turn of aod

khaisttj92 said:
last year update december..j7 pro..because of aod greyish in the dark so i turn of aod
Click to expand...
Click to collapse
Ohh i bought this phone on 2 january. Is it really bother you?? ? it's not like you always do your activity in the dark place

Adityagiann said:
Ohh i bought this phone on 2 january. Is it really bother you?? ? it's not like you always do your activity in the dark place
Click to expand...
Click to collapse
it kill your battery and mybe will get other issu..not do activity inn dark place i mean when at night..before you sleep..

khaisttj92 said:
it kill your battery and mybe will get other issu..not do activity inn dark place i mean when at night..before you sleep..
Click to expand...
Click to collapse
Well with my aod on it survive 1 day full and i just realise on ehat you mean. Well the i see the difference when aod turn on and when i got Line(chat application) pop up

Adityagiann said:
Well with my aod on it survive 1 day full and i just realise on ehat you mean. Well the i see the difference when aod turn on and when i got Line(chat application) pop up
Click to expand...
Click to collapse
now u realise..that why im off my aod..if im using only at day and turn off at night

Adityagiann said:
Did anyone face a problem where the touch screen won't get clicked?
It happened sometimes to me when I was try to type and it always happen in the same spot and that is when I try to type "I"( this also happen right now btw ). Thx for the answer
Click to expand...
Click to collapse
Confirmed. So what would be the best way to solve this problem?

final_triumph said:
Confirmed. So what would be the best way to solve this problem?
Click to expand...
Click to collapse
You face this problem too? Well i bring my phone into samsung service center since it's the product disability (my sister face this problem too and ofc same phone)

Adityagiann said:
You face this problem too? Well i bring my phone into samsung service center since it's the product disability (my sister face this problem too and ofc same phone)
Click to expand...
Click to collapse
I see, yes I do. Will have to bring it to the repair center as well :/

final_triumph said:
I see, yes I do. Will have to bring it to the repair center as well :/
Click to expand...
Click to collapse
I suddenly regret my choice to bought this phone ?

Guys, just update and it will be fine. Last kernel included in january firmware fixed all bugs (aod grayishness, screen flickering etc.) You can flash Luxembourg firmware if you have carrier unlocked j730.

I the most times you just need to do factory reset

Broke my axon. Maybe not fatal damage. Need help please.

Okay so, my axon recently had display issues and I concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
BUT.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because I'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
Hope I can revive my device somehow as I can't afford to buy anything right now.

nfsmw_gr said:
Okay so, my axon recently had display issues and I concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
BUT.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because I'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
Hope I can revive my device somehow as I can't afford to buy anything right now.
Click to expand...
Click to collapse
Check every wire/connection. You might have knocked something else loose.
Also has it been two years since you bought the device? It might still be under warranty.

SY Corgi said:
Check every wire/connection. You might have knocked something else loose.
Also has it been two years since you bought the device? It might still be under warranty.
Click to expand...
Click to collapse
I did just that but no avail.
Also yeah it should be under warranty but the service is really far away that's why I tried doing it myself.
If I send it anyway wouldn't they put it off warranty since I opened it myself?
They can tell, I mean I could tell myself.

Have you tried restarting your phone?
Can you access your phone? Apps etc? Try reversing the nav buttons in settings.
You could try the test mode too?
Enter test mode using phone key pad
*983*0#
I'm guessing you used a heat source for the teardown? Possibility there was too much heat?
I hope you get it sorted.
I did a teardown on a Samsung device and the charge port was never the same after.

Syberclone said:
Have you tried restarting your phone?
Can you access your phone? Apps etc? Try reversing the nav buttons in settings.
You could try the test mode too?
Enter test mode using phone key pad
*983*0#
I'm guessing you used a heat source for the teardown? Possibility there was too much heat?
I hope you get it sorted.
I did a teardown on a Samsung device and the charge port was never the same after.
Click to expand...
Click to collapse
Thanks for your input.
I can use the device normally, boot, use apps.
The problem lies with the display.
Touch is less responsive than before, and the multi task and back buttons do not function at all.
Home button works though.
I can not access the test app because I'm running LOS.
Yeah I used a hair drier to remove the speaker grills, this must be the cause right?
Any idea how can I fix this?
Reapply heat and pray?

nfsmw_gr said:
okay so, my axon recently had display issues and i concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
But.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because i'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
hope i can revive my device somehow as i can't afford to buy anything right now.
Click to expand...
Click to collapse
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.

Aerialaerins said:
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Click to expand...
Click to collapse
I'll try to contact the service then.
No way around it I guess.

Aerialaerins said:
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Click to expand...
Click to collapse
Oops... you took it apart. Warranty no good. HOWEVER - one of the first issues I had with my Axon... I dropped it face down on cement. Half the screen was dark. Right down the middle. I could shake and smack it to work. I was about to send it in and found some "pixel" repair/testing app, here, I think. Ran it once - BOOM... fixed. I think there might also be one on ZTE. I'll also see if I have a code to run the test. ZTE sent me several sheets of codes to do I DUNNO?
---------- Post added at 10:51 PM ---------- Previous post was at 10:32 PM ----------
nfsmw_gr said:
I'll try to contact the service then.
No way around it I guess.
Click to expand...
Click to collapse
I have good contact info in Grapevine Texas where you need to contact.
Please click the below link.
http://61.132.54.13:8080/AnswerInFo2015Q3.htm
Please note, in addition to completing the survey. If you are having any issues with your device that require immediate attention, please contact our Customer Service
department at 877-817-1759.
Thank you for your time and feedback.

Aerialaerins said:
Oops... you took it apart. Warranty no good. HOWEVER - one of the first issues I had with my Axon... I dropped it face down on cement. Half the screen was dark. Right down the middle. I could shake and smack it to work. I was about to send it in and found some "pixel" repair/testing app, here, I think. Ran it once - BOOM... fixed. I think there might also be one on ZTE. I'll also see if I have a code to run the test. ZTE sent me several sheets of codes to do I DUNNO?
---------- Post added at 10:51 PM ---------- Previous post was at 10:32 PM ----------
I have good contact info in Grapevine Texas where you need to contact.
Please click the below link.
http://61.132.54.13:8080/AnswerInFo2015Q3.htm
Please note, in addition to completing the survey. If you are having any issues with your device that require immediate attention, please contact our Customer Service
department at 877-817-1759.
Thank you for your time and feedback.
Click to expand...
Click to collapse
Gonna search around for the app you mentioned but I strongly think this is a hardware issue.
I'm located in Greece and I know the official site service partner is in Athens so I don't think I'll need to send it to Texas.
Thanks for everything so far though.
Gonna do the survey right now.