Database Users

Sprint F***** up my phone...

So I took my hero in today for having dust under the screen and the ear piece speaker being blown out. After telling me they wont give me a replacement and taking apart my phone (without asking btw) they cleaned the screen, then told me they were going to "harvest" a speaker from a phone being returned on monday and put the used speaker in my phone. After putting it back together they gave it back to me and I found they somehow corrupted my sd card. I was running apps2sd, had about 500 pics and all my nand backups on the card. Now I'm running a program to try to recover my fat partition so i can get to my nands and pics.
All I have to say is THANK YOU SPRINT FOR BREAKING MY 8gb SD CARD AND RUINING MY ****ING DAY!

So they fixed your $300 phone, yet accidentally corrupted your data on your $20 sd card? Hmm. Im sorry.........................? Lol seriously, your CARD isnt ruined, your data is just corrupted. Would you rather have your backups and a phone that isn't working right?

beyondinferno said:
So I took my hero in today for having dust under the screen and the ear piece speaker being blown out. After telling me they wont give me a replacement and taking apart my phone (without asking btw) they cleaned the screen, then told me they were going to "harvest" a speaker from a phone being returned on monday and put the used speaker in my phone. After putting it back together they gave it back to me and I found they somehow corrupted my sd card. I was running apps2sd, had about 500 pics and all my nand backups on the card. Now I'm running a program to try to recover my fat partition so i can get to my nands and pics.
All I have to say is THANK YOU SPRINT FOR BREAKING MY 8gb SD CARD AND RUINING MY ****ING DAY!
Click to expand...
Click to collapse
Why didnt you take your sdcard out before you brought it in for service? I also assume you brought it in rooted as well. All I can say is if you dont have a second copy of any of your nandbackups/files then you really never had a "backup" to begin with. Sorry to hear about your sdcard, lesson learned......

Yeah kind of have to agree with the replies here. If you didn't backup your memory card shame on you. Its not like the guy purposely set out ruin your memory card. Well I might have if you came to me with the attitude you got now. Memory cards go bad all the time. I think your just looking for something to b**ch about.

swornenemy said:
Why didnt you take your sdcard out before you brought it in for service? I also assume you brought it in rooted as well. All I can say is if you dont have a second copy of any of your nandbackups/files then you really never had a "backup" to begin with. Sorry to hear about your sdcard, lesson learned......
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Click to collapse
what he said

Leukay said:
So they fixed your $300 phone, yet accidentally corrupted your data on your $20 sd card? Hmm. Im sorry.........................? Lol seriously, your CARD isnt ruined, your data is just corrupted. Would you rather have your backups and a phone that isn't working right?
Click to expand...
Click to collapse
Phone isn't fixed... They cleaned the screen and promised me a USED part for repair of the speaker. They did nothing to prevent the dust issue from reoccurring and I know the $20 card isn't ruined. However, the hours I'm spending trying to recover my data doesn't equate to $20. My time isn't free. And the fact they want to put used parts in my 5 week old phone is just insult to injury.
Please don't take this as some sob story, I just wanted to vent to a group of people who I thought might understand my frustration.

beyondinferno said:
Phone isn't fixed... They cleaned the screen and promised me a USED part for repair of the speaker. They did nothing to prevent the dust issue from reoccurring and I know the $20 card isn't ruined. However, the hours I'm spending trying to recover my data doesn't equate to $20. My time isn't free. And the fact they want to put used parts in my 5 week old phone is just insult to injury.
Please don't take this as some sob story, I just wanted to vent to a group of people who I thought might understand my frustration.
Click to expand...
Click to collapse
I'm sorry, I'm just saying, my speaker was blown and I just replaced the speaker with the one from my old (very old) vogue, and it works perfectly fine. There's no way to prevent the dust, and you won't notice a difference between a used or new earpiece. Just sayin

Your speaker blew too?! WTF? You have any idea what might have caused it?

Last year I return my Hero to Best Buy because of the same problem, the guys changed my Hero and gave a brand new, before i walk trough my door i made a copy from my SDCard, anytime i make a NAN Backup i copy that backup to my computer, is just common sense, anyway i had the same problem with the speaker WTF is going on with the speakers?

sounds like another weak point on the phone... BTW, I usually backup to my comp but I had to go to the store straight from work. They only have a tech mon/wedns/fri 9 to 6.... Kinda gay...

beyondinferno said:
So I took my hero in today for having dust under the screen and the ear piece speaker being blown out. After telling me they wont give me a replacement and taking apart my phone (without asking btw) they cleaned the screen, then told me they were going to "harvest" a speaker from a phone being returned on monday and put the used speaker in my phone. After putting it back together they gave it back to me and I found they somehow corrupted my sd card. I was running apps2sd, had about 500 pics and all my nand backups on the card. Now I'm running a program to try to recover my fat partition so i can get to my nands and pics.
All I have to say is THANK YOU SPRINT FOR BREAKING MY 8gb SD CARD AND RUINING MY ****ING DAY!
Click to expand...
Click to collapse
Sprint doesn't care about your apps2sd, and it's not their responsibility. It was yours.

what about the 500 pics? Like i said, not trying to start a sprint bashing thread just sharing my inconvenience.
Don't like it? Don't comment.

Also, anyone know of a data recovery app that's any good? Running Win7 BTW.

hey go to google and search for Pandora Recovery and download it and pop in your sd card and away you go to recovering your files. It is a free great program.

showing the card as an unsupported file format.

I can't believe you took a phone (a rooted phone with AppsToSD installed, no less) in to a Sprint repair store with NONE of your data backed up.
Sorry. Lesson learned.

yeah..... Just reformated. LESSON LEARNED! ef it, i'm gonna try some new roms!

Lol, my phone and windows thinks it's 1.3 tb now!?

I also have much dust on the screen.
Should I have to contact with sprint to agrue about that?
Anybody else has the same problem?

I took my hero to get the dust cleaned as well. I forgot to remove my 8GB card like a genius and the tech fried my 8GB too. They came back out with a 2GB card as replacement and told me my 8GB card fried because it's not the one that came with the phone.
Granted I blame myself for not removing the card beforehand, but they still had an attitude even when they fried my card.

So, still no word on how to format MicroSD?

Really disappointed. I need to use it in another phone and can't believe I can't format it.
Hopefully Newegg will exchange it.

<message retracted as noted in my latest message on this thread>

GrayWolf said:
Find a Nokia or Windows Mobile 6.x phone that has a micro SDHC slot on it (such as the AT&T Tilt) and you should be in business.
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Click to collapse
Would a MetroPCS Samsung Code work? It has Windows 6.5 and I'm 99% sure has a MicroSD spot.

Not all WM devices can do it. Tilt is probably an anormally. My HTC Pure can't format it.

xThe Enforcer said:
Would a MetroPCS Samsung Code work? It has Windows 6.5 and I'm 99% sure has a MicroSD spot.
Click to expand...
Click to collapse
I'd give it a shot. You really aren't risking anything other than a little time getting it set up to test.

GrayWolf said:
I'd give it a shot. You really aren't risking anything other than a little time getting it set up to test.
Click to expand...
Click to collapse
Yep. Should be doing it soon and I'll keep ya'll updated.

I'm so glad I got back to Android..

eortizr said:
I'm so glad I got back to Android..
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Click to collapse
Same here!!! It ended up not working and I exchanged my Focus for a Captivate.
WOW. I'm speechless.
Once I rooted and put a custom ROM on my Captivate it seriously OWNED the Focus.
And I had to send my SD card in to Newegg for a replacement. WP7 is a failure.

Another Expert
xThe Enforcer said:
Same here!!! It ended up not working and I exchanged my Focus for a Captivate.
WOW. I'm speechless.
Once I rooted and put a custom ROM on my Captivate it seriously OWNED the Focus.
And I had to send my SD card in to Newegg for a replacement. WP7 is a failure.
Click to expand...
Click to collapse
I get a laugh out of comments like this. Another expert predicting the death of an OS. I wasn't aware that I was so blessed to have joined a group with such brilliant market experts. Thanks so much, I'll just dump my Focus now.

Can anyone confirm that the Tilt will successfully format the card? I read that the Tilt 2 won't, but can seem to find anyone who tried the Tilt.

JamesAllen said:
I get a laugh out of comments like this. Another expert predicting the death of an OS. I wasn't aware that I was so blessed to have joined a group with such brilliant market experts. Thanks so much, I'll just dump my Focus now.
Click to expand...
Click to collapse
Good idea; enjoy the tiles.

clfosk said:
Can anyone confirm that the Tilt will successfully format the card? I read that the Tilt 2 won't, but can seem to find anyone who tried the Tilt.
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Click to collapse
Wasn't able to get my Tilt to even see it. As far as I can tell there's only one person on here who was able to get their Tilt to reformat it, whereas most people (myself included) failed.

I heard the Nokia N8 and the Sony Vivaz will format the card.

PaullikesWINMO said:
I heard the Nokia N8 and the Sony Vivaz will format the card.
Click to expand...
Click to collapse
Don't know anyone who owns one and a replacement is already on the way. Thanks though.

nvm !

Meh
So it turns out that my Tilt-reformatted card must've been a fluke due to the fact that my 32GB Class 4 Kingston card flaked out on me. While I was able to successfully reformat that card (which worked for a day or two before causing the phone to become unstable), I was not able to do so for a Sandisk 8GB Class 4 card that works perfectly in my colleague's Focus.
As such, I officially retract my previous belief that the Tilt is a viable platform for reformatting microSDHC cards since it clearly isn't capable of formatting "locked" cards.

New SD Card after update

Well.. after yelling at tech support people for I don't know how long, they made sure my latest replacement had the new firmware update.
The Bad News First.... it is no better. It crashes, but now it seems that sometimes it catches itself first and throws itself out onto the home screen. What happens then is, that you can't enter an app (including things like the market and people). I just loads and kicks right back onto the home screen before booting. To get this to stop you have to reboot. So instead of crashing now, it essentially forces you to reboot the phone to use it. Fantastic stuff Dell.
The Even Worse.... None of the other 4 phones I had ever had any error pertaining "directly" to the memory card (though I still think the memory card is causing all of this). The phone now 2 has given me the non-compatable card error, and the first time was at the very first initial boot up of the phone. Bravo Dell.
So Im sick of worrying about the warranty. By the time this gets fixed the phone is going to be so out of date, most of the apps won't play on it anyhow. What they are doing is criminal, but there is nothing that is getting done unless a bunch of you jump on the class action table with me.
But anyhow.. to my real question. I am done with this mess and am going to swap a new card in. The phone came with NoDo, but when it booted it updated with the security patch. What is going to happen when I swap cards after an update? And if so what can or should I do? Any help is appreciated... thanks in advance.

Replacing the sd card requires a hard reset and you will be back at the OS version you were before you did the reset. The procedure to replace the card is here:
http://forum.xda-developers.com/showpost.php?p=12188811&postcount=53
Only thing I would say is try and use a Sandisk Class 2 card, they seem to have the best compability.

Cool..that's what I am trying to figure out now... I see some on amazon listed as Class 2, but apparantly even though they are listed as that, they send what ever they have.

efjay said:
Only thing I would say is try and use a Sandisk Class 2 card, they seem to have the best compability.
Click to expand...
Click to collapse
This. All reports seem to support this statement (as well as my personal experience).

missionsparta said:
Cool..that's what I am trying to figure out now... I see some on amazon listed as Class 2, but apparantly even though they are listed as that, they send what ever they have.
Click to expand...
Click to collapse
I tried the amazon route and I am going to try Microcenter, they have one listed and even though its more expensive I can buy it knowing exactly what I'm getting.

efjay said:
I tried the amazon route and I am going to try Microcenter, they have one listed and even though its more expensive I can buy it knowing exactly what I'm getting.
Click to expand...
Click to collapse
I wound up spending a bit more to be sure I had a genuine SanDisk Class 2 as well.
I notice in your sig you are still getting lockups - what card are you currently using?

raremage said:
I wound up spending a bit more to be sure I had a genuine SanDisk Class 2 as well.
I notice in your sig you are still getting lockups - what card are you currently using?
Click to expand...
Click to collapse
Currenty have a Transcend class 2, got the Sandisk and will try my luck with it later.

Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha

missionsparta said:
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
Click to expand...
Click to collapse
You don't mention where your location is....but where ever you are, don't move near me. You are the holder of the worst phone karma there is.
No offense meant...hope none is taken.

missionsparta said:
Uncle.... Haven't even had this phone a full 24 hours yet and there is already dust under the screen.....you have got to be kidding me. Dell should just refund everyone and reimburse them with what is needed tuo break their newly signed mobile contracts. They have NO CLUE what they are doing and it is obvious that isn't going to change any time soon. I guess this is user error also...hahahaha
Click to expand...
Click to collapse
My brother's phone has a layer of dust particles under the screen, probably covering like 75% of the screen real estate. He doesn't want to go through the hassle with calling Dell and getting a replacement sent out so we're probably going to go to the Microsoft Store where we purchased the phones and see if they will do a swap. I've heard they're very helpful in that regard.
They really need to do some quality control on this - the dust issue is pretty terrible and I would have thought it would have been fixed by now. We've had the phones since November/December and I thought the dust issue was a one off flaw.

Once I get a unit with no dust, Im pulling the card. The error THE STOCK CARD keeps giving me is that there is an issue with the memory card. It then tells me to "either remove the storage card or replace it with a new compliant one". And the sticker may said void under it, but no where on it right now does it say void.
So if they have a problem, I took a picture with the camera and the phone SPECIFICALLY states to "REMOVE THE CARD". There problem now... I don't care what they say anymore. They had their chance to fix it... the product is telling me to do it.... and I don't see "Void" anywhere. Took pictures and covered my tracks. Time to get this going myself.

Memory Card - Beyond a joke!

Hi,
I'm really hoping someone might be able to give me some advice.
I've had my Desire HD for about eight months now, and counting the one I lost about 10 minutes ago, I've gone through a total of ten memory cards.
Each time I get a message saying it's been unexpectedly removed, or that it is blank or damaged. I've tried Sandisk and Samsung cards, all Class 2 / 8GB.
I hardly ever remove the memory card, but when I do I am always careful to unmount it. The same as when I connect it to my PC via USB.
After the 8th memory card died, the Gingerbread update had just been released, and I was hoping it was due to a software issue. However, as expected, my 9th memory card died shortly after. I contacted HTC who sent me ONE replacement SD card, to which I explained that I wanted my phone repaired. Courier picked it up, they said that it was being caused by a software issue and simply done a reset.
I knew it wouldn't work, and low and behold my 10th memory card has just died.
I am now contemplating going to Phones4U and asking for a replacement, as someone else has mentioned in the forum. However, there was one thing I wanted to check with people first.....
I connect my phone to my car stereo via Bluetooth, which I use as a handsfree and to listen to music that is stored on my phone. Now, normally I just turn my car stereo off. How likely is it that this could be causing the card failure? I don't see how, as the memory card isn't physically being removed, but I wanted to get people's thoughts on this before I start pushing Phones4U for a replacement!

I don't think your cards are physically damaged. They just need to be formatted.

ozaghloul said:
I don't think your cards are physically damaged. They just need to be formatted.
Click to expand...
Click to collapse
I don't think it's my cards that are physically damaged, but it must be a hardware issue with the phone. Each of the memory cards either say it's been removed, or that it's blank or damaged. Some of them I can put into my PC and repair. Some of them worked again after I had formatted them, however 5 out of the 10 would not even be picked up by my PC.
I have now emailed Phones4U, so I shall see where I get (if anywhere) with them.

What HTC firmware are you using? There was an issue with 1.72 that caused symptoms such as yours. That is one of the issues that got the OTA pulled.
I have the phone number for Phones4U's written complaints team, the team that you always get told don't accept incoming calls. Should you need it, just let me know.

Sounds a very similar problem to mine mate........
s32bauer said:
I don't think it's my cards that are physically damaged, but it must be a hardware issue with the phone. Each of the memory cards either say it's been removed, or that it's blank or damaged. Some of them I can put into my PC and repair. Some of them worked again after I had formatted them, however 5 out of the 10 would not even be picked up by my PC.
I have now emailed Phones4U, so I shall see where I get (if anywhere) with them.
Click to expand...
Click to collapse
Hi there s32bauer,
I think i may have seen the same problem, although i have only tried 2 /sdcards and they BOTH work on the PC or lappy afterwards.
See this thread for more on my issue,
Hope you have a little more luck than myself.
I have had some great help off some great people on here at XDA though......Thanks guys...
P.S. Have you been running any custom ROM's? If so, what were they?

i had the same problem when on 1.72, i went through 3 16sdhc cards. i fixed this by rooting and using leedroids gingerbread.
all three cards which were broke i managed to fix and they are now in good use in my wifes wildfire and our galaxy tabs, the 32gb card i now have in my phone has been in there for about 4 months now with no more unexpected removals.
The only other time i had this problem was with my motorola milestone, it also ate cards - but the phone was next to useless as it was sig locked and never updated (got a full refund as flash never arrived in the 9 months i owned the pos).

Gone through 10 memory cards that's absolutely insane!! Even more insane that a OTA can be released that causes it.
I think your owed some replacements if the cards are screwed.
Sent from my Desire HD using XDA App

The same has happened to me... I broke around 5 SDcards like that. Problem solved by rooting the phone and Gingerbread !

andyharney said:
What HTC firmware are you using? There was an issue with 1.72 that caused symptoms such as yours. That is one of the issues that got the OTA pulled.
I have the phone number for Phones4U's written complaints team, the team that you always get told don't accept incoming calls. Should you need it, just let me know.
Click to expand...
Click to collapse
I've been through quite a lot. The first two died on 1.32 I believe. Then I lost SIX on the 1.72 firmware. Another one once I'd upgraded to Android 2.3, and then the final one the other once I'd received it back from HTC.
The number for Phones4U would be brilliant, thanks!

LandUzu said:
Hi there s32bauer,
I think i may have seen the same problem, although i have only tried 2 /sdcards and they BOTH work on the PC or lappy afterwards.
See this thread for more on my issue,
Hope you have a little more luck than myself.
I have had some great help off some great people on here at XDA though......Thanks guys...
P.S. Have you been running any custom ROM's? If so, what were they?
Click to expand...
Click to collapse
Hey, thanks for the link. I'll have a look through, although I'm going to continue to push for a brand new replacement I think.
Tried 1.32, then to 1.72, and then Android 2.3. One of them was a custom ROM, but had one die on that one too unfortunately, so I'm quite sure it's just my phone being a dud! lol

ToneyEricsson said:
Gone through 10 memory cards that's absolutely insane!! Even more insane that a OTA can be released that causes it.
I think your owed some replacements if the cards are screwed.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.

just to confirm...
s32bauer said:
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
Click to expand...
Click to collapse
i have bought another 4GB sd card and my DHD STILL wont recognise it......its a dud handset imo.
How old is yours out of interest? Ive had my DHD since January.
Good luck with Phones4U.

s32bauer said:
Hmmm, HTC Support only feel that I'm entitled to ONE replacement card lol. Pathetic really. Still, hopefully Phones4U might be a bit more co-operative.
Click to expand...
Click to collapse
Just been looking at the SanDisk warranty on faulty non working micro SD cards - you should be able to get replacements as long as you have proof of purchase.
Maybe spread them out over a few weeks each if you have a few
Sent from my Desire HD using XDA App

Ive gone through 2 (ebay) 32gb sd cards in 2 months, both didnt last a reboot, and were fubar afterwards, can anyone else who is running a 32gb card confirm it works ok? Or have I just been unlucky with 2 bunk suppliers?

Sounds more like you got crap cards off eBay, my 32gb card works great
Sent from my Desire HD using XDA App

whoops wrong thead

kujoswrath said:
Sounds more like you got crap cards off eBay, my 32gb card works great
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Any pointers on which type of card yours is? I think it needs to be a sdhc card but dont know what class number it should be. I seem to see that they have different classes.

Or which seller you purchased from??

Help! SD Card Format

To Keep it simple, Last week I bought the Samsung foucus and did the whole SD card Merge bit, and now Today I've gotten the Galaxy Nexus 4.0 and I need my Micro SD from my Samsung Focus, D:
I don't wanna buy another, what are my options, I've been youtubing and googling
crap all day, cannot find anything except one tutorial that had me confused, because nothing made any sense, So can someone help me get my SD card back.
-_-
Stupid WP7 idea anyway

Xaraviia said:
To Keep it simple, Last week I bought the Samsung foucus and did the whole SD card Merge bit, and now Today I've gotten the Galaxy Nexus 4.0 and I need my Micro SD from my Samsung Focus, D:
I don't wanna buy another, what are my options, I've been youtubing and googling
crap all day, cannot find anything except one tutorial that had me confused, because nothing made any sense, So can someone help me get my SD card back.
-_-
Stupid WP7 idea anyway
Click to expand...
Click to collapse
Well, you're not doing some things right, that much I can tell you.
As for getting the card "back" there are several threads if you search this forum alone, for example this.
Long story short, you either need a photo camera and format it there or a newer Nokia phone (Exx or Nxx series) to format the card.

EnderPsp said:
Well, you're not doing some things right, that much I can tell you.
As for getting the card "back" there are several threads if you search this forum alone, for example this.
Long story short, you either need a photo camera and format it there or a newer Nokia phone (Exx or Nxx series) to format the card.
Click to expand...
Click to collapse
There Hasn't been anything on the Focus, I've searched. Everything Regards the HTC HD2, I just said forget it, Bought a new one today, So Close Thread.