I'm trying to figure this out, but I cannot get a firm answer anywhere else.
I have a Vibrant (duh). I actually got it the day it was released. (July 13 of 2010? Something like that?). I like it, but time to move on. T-Mobile, like with so many other handsets in the past, has abandoned it.
I am planning on going over to Verizon for a few reasons. One is because I moved to a different part of the country and T-Mobile's service out here near the Atlanta area sucks. Constantly dropping calls, not getting calls, dropping down to EDGE for no reason, etc. Another is because I'm getting really tired of T-Mobile dropping support for all of their popular devices after 6-8 months. And the other is because the new Nexus device, which is heavily rumored to be LTE, intriques me.
My question is, say I waited until the end of December to switch over. I still have until that magical day in July to wait before my contract expires, but if I wanted to break it...how much would that be? I'm hearing all sorts of numbers...100, 200, 80-something. If someone could shed some light on their ETF policy, and perhaps ways to avoid it, I would be forever grateful.
If you have more than 180 days(6 months) left on your contract, then the ETF is 200.
If you have less than 180 days left on your contract, then the amount is reduced and begins to be prorated.
Additionaly, T-Mobile has made a change to their contract. Back in the day, if you moved to a Non-T-mobile area....they would allow you out of your contract without an ETF. T-Mobile no longer cares if you move to a non t-mobile service area, you are responsible for the ETF. Additionaly, if you move to a non T-Mobile service area, and you roam excessively they will cancel you and ask that you pay the ETF.
Carrier contracts are honestly bull****. There needs to be a class action lawsuit, because things just don't seem to jive about these contracts.
The above information is effective as of July 24, 2011.
For you....visit this link and click the correct date above for YOUR term-conditions.
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true
Contracts/Renewels signed between June 28, 2008 and July 18, 2010....the following applies:
3. * Your Term of Service and Termination Fees. You agree to maintain Service with us for your minimum term (‘Term”). (Periods of suspension of Service do not count toward your Term.) After your Term, you will become a month-to-month customer. EXCEPT FOR MONTH-TO-MONTH CUSTOMERS, AN EARLY TERMINATION FEE WILL APPLY IF YOU CHOOSE TO END YOUR SERVICE BEFORE THE END OF YOUR TERM, OR IF WE TERMINATE IT EARLY. FOR SERVICE ACTIVATED, OR ACCEPTANCE OF A NEW ONE OR TWO YEAR TERM, ON OR AFTER 06/28/08, THE EARLY TERMINATION FEE IS: $200 IF YOU TERMINATE WITH MORE THAN 180 DAYS REMAINING ON YOUR TERM; $100 IF YOU TERMINATE WITH 91 TO 180 DAYS REMAINING ON YOUR TERM; $50 IF YOU TERMINATE WITH 31 TO 91 DAYS REMAINING ON YOUR TERM; AND THE LESSER OF $50 OR YOUR MONTHLY RECURRING CHARGES (including any applicable taxes and fees) IF YOU TERMINATE IN THE LAST 30 DAYS OF YOUR TERM. The Early Termination Fee is part of our rates and is not a penalty. The Early Termination Fee applies only to the extent permitted by law. Unless you request otherwise, your termination will be effective at the end of your current billing cycle. You will remain responsible for all fees and charges for your Service and usage through termination. If you bought your wireless Device from an independent T-Mobile dealer or other third-party vendor, they may charge a separate termination fee.
If I did my math correct, you have 9 months left on your contract, which is more than 180 days, you would owe the full 200. I would say wait until 6 months, for it to drop down to 100 then cancel if you really want to leave.
i can't wait to cancel t-mobile. the service in my new area is terrible, even though its green on their map. i'll be doing so around november when it drops to $100 for my etf.
In addition T-mobile charges tax on ETF. In my case it was 200 + 40 just for ETF.
Sent from my T959 using XDA App
Related
Ok here is a dumb question. I currently have a G1 under contract and am considering getting a N1. Since I am on a cheap family plan I don't want to get the $80/mo plan that is the only option. It is cheaper for me to pay the $566 (after tax) and get the unsubsidized phone.
However...
I was looking at something today. If I sign up for a new line as a new customer (the family plan is in my wife's name) the phone is $180. Sure I am stuck with the 80/ mo bill. But here is my thought. The phone has a 14 day return policy. After that I am stuck paying the $200 termination fee. It would be cheaper for me to get the phone that way.
I pay $180 (plus tax) + $80 for the first month = $260 Plus taxes
After the 14 day return period call T-mobile, cancel and pay the $200 termination fee.
That would mean the phone would only cost me about $460 (plus taxes) not $566. Then I could just move my sim from my G1 over to the N1 and keep using it.
What am I missing here? It looks like it is a cheaper option to get the same thing. The only thing I can think of missing out on is the insurance. I can't imaging it would do anything with my warranty because I still own it and I am buying from Google.
youre missing the fact that if you cancel your 80$ plan before 120 days, google will charge you the difference between the unsubsidized phone (unless you send the phone back). meaning 529 - 180 = 349$ in addition to the early termination fee and maybe even 80$ for the first month.
Straight from google terms of sale:
Maintaining Carrier Service
If you choose to enroll in a carrier’s wireless service plan, you must agree to the carrier’s terms and conditions, which will be presented during the enrollment process.
If you do not wish to keep the wireless plan, it is your responsibility to contact the carrier to cancel your wireless plan account. You should contact the carrier directly regarding any activation fees, monthly usage costs, taxes, and/or early termination fees that may be owed.
You agree to pay Google an equipment subsidy recovery fee (the "Equipment Recovery Fee") equal to the difference between the full price of the Nexus handheld device without service plan and the price you paid for the Nexus handheld device if you cancel your wireless plan prior to 120 days of continuous wireless service. For example, if the full price of the Nexus handheld device without service plan was $529 USD and the price you paid for the Nexus handheld device was $179 USD with a service plan, the Equipment Recovery Fee you pay will be $350 USD in the event you cancel within the first 120 days of carrier service. The Equipment Recovery Fee is equal to the line item in your confirmation email setting forth the discount on the full priced Nexus handheld device related to your carrier service plan activiation. You authorize Google to charge the Equipment Recovery Fee directly to your credit card, or other payment method used to purchase the Nexus handheld device, upon cancellation of your wireless plan. You will not be charged the Equipment Recovery Fee if you return your Nexus handheld device to Google within the 14 day Return Policy period as set forth below.
You agree that the Equipment Recovery Fee is not a penalty but is for liquidated damages Google will incur as a result of such cancellation. These damages may include, but are not limited to, loss of compensation and administrative costs associated with such cancellation or changing of wireless service provider(s), market changes, and changes in ownership. Please note that the Equipment Recovery Fee is imposed by Google and not your chosen carrier and is in addition to any early termination fees that may be charged by your chosen carrier in connection with termination of your wireless plan prior to fulfillment of your chosen carrier’s service agreement term.
Click to expand...
Click to collapse
melterx12 said:
youre missing the fact that if you cancel your 80$ plan before 120 days, google will charge you the difference between the unsubsidized phone (unless you send the phone back). meaning 529 - 180 = 349$ in addition to the early termination fee and maybe even 80$ for the first month.
Straight from google terms of sale:
Click to expand...
Click to collapse
OK thanks. I hadn't seen that. I figured I must be missing something in what I was looking at.
I had read the T-mobile Terms and Conditions of Service but didn't see the link for the Google Terms of Sale which was further down on a separate link.
That helps. I couldn't figure out why others hadn't bought their phone in this manner as it would save almost $100. I figured I couldn't be the only one that thought of this. Google thought of it as well. Oh well I will most likely just go with the $566 route. I am just waiting now to find out what I got for a bonus from work.
cheaper way to go
Hey, your absolutely right. I actually did something similar to get the G1 in the begining. The only difference is that if you have a warranty issue that needs replacement you have to ship your phone to the manufacturer direct they will look at it and if the issue isnt caused by the EU then they fix or replace the device. Whole process takes about 5 days. Iff It is an issue that you created they call you with a repair estimate. On the off chance you decide not to fix your phone then they charge you a 28 dollar fee for looking at the phone and return shipping. Hope this was helpful.
Not sure about the subsidized charge. I wasn't charged one.
michael.guildjr said:
Hey, your absolutely right. I actually did something similar to get the G1 in the begining. The only difference is that if you have a warranty issue that needs replacement you have to ship your phone to the manufacturer direct they will look at it and if the issue isnt caused by the EU then they fix or replace the device. Whole process takes about 5 days. Iff It is an issue that you created they call you with a repair estimate. On the off chance you decide not to fix your phone then they charge you a 28 dollar fee for looking at the phone and return shipping. Hope this was helpful.
Not sure about the subsidized charge. I wasn't charged one.
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Click to collapse
someone only read the first post ...
I remember when people got up-in-arms over Google charging the subsidy difference alongside the early termination fee. I think it's the only thing they can do that makes sense...
Noob here
melterx12 said:
someone only read the first post ...
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Click to collapse
yeah.... the only thing I can say about this is that the G1 is made by HTC and not Google so that is why my comment is most probably wrong. I used to work for VZW and T-mo though and know that the Fees that can be charged and the ones that are are not necessarily the same. It does make sense that Google would charge a subsidary though.
I bought the EVO 4G in the 25th of June and got my first bill today. I was charged $152.53, which seems very high based on the plan and services i signed up for when i bought my phone. Im on the everything data plan for 69.99, with the $10 add-on for 4g, $7 for insurance, and$ 4.99 for the spending limit program. That totals $91.98 plus i get a 10% discount. I called to ask why my bill is so high and the customer service rep told me because i was charged for the period of june 13 - july 13 and also prorated charges from june 25th - july 13. I understand the prorated charges, but is it normal for sprint to charge you a whole month in addition to your actual usage in advance? I didn't even own the phone on the 13th of june. I feel ripped off
yes usually your first bill its always a lil weird, but after that everything should be good!!!
I got my phone on the 28th of June, have the same plan as you, and was charged around $150. I was charged for the previous month and the activation charge. I'm a little put-off by Sprint at this point. One thing I appreciated about T-Mobile was their excellent customer service. I was never hit with these outrageous charges before. Not to mention Sprint says it will be at least 2 months before my government discount kicks in.
My bill is still around $99 after fees and taxes
Previous Balance................................................................................ $143.15
Jun 10 ERROR - SETUP ISSUE......................................................... -$41.23
Jun 23 Premium Services................................................................. -$2.68
Payment on Jul 07.............................................................................. -$25.00
New Charges..................................................................................... $96.36
Total Due $170.60
Previous Balance $143.15
Jun 10 ERROR - SETUP ISSUE -$41.23
Jun 23 Premium Services -$2.68
Payment on Jul 07 -$25.00
New Charges
Everything Data - 450 Anytime Minutes Included $69.99
Employee Discount Sprint 10% -$7.00
Premium Data $10.00
Total Equipment Protection - $3 insurance premium & $4 service/repair $7.00
3 Long Distance & Ten-Digit International Toll $1.47
Sprint: CallTones - Pursuit Of Happiness -06/08 $2.50
Late Payment $3.66
Sprint Surcharges $4.32
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Federal-Univ Serv Assess LD $0.20
Federal-Univ Serv Assess Non-LD $1.19
State-Univ Serv Assessment $0.07
City-Gross Receipts Tax $1.47
Administrative Charge $0.99
Regulatory Charge $0.40
--------------
$4.32
Government Fees & Taxes $4.42
Taxes and fees Sprint is required to collect from customers on behalf of the government.
State-911 Tax $0.08
State-Poison Control Charge $0.07
State-Sales Tax $2.51
County-Sales Tax $0.32
City-911 Tax $0.61
City-Sales Tax $0.83
--------------
$4.42
What is happening is you have to pay a month in advance, i think all cell phone companies do that now. So you have the pro-rated month, plus the next full month in your first bill. Then any activation fees, plus as said the discounts take up to 2 months for them to kick in.
Simply all carriers do that. They bill you in advance. T-mobile does that, AT&T does that, Verizon does that. Also remember it's almost $40 just for the activation fee. Your next month's bill will look better.
yeah they charge one month in advance, which is normal for all carriers; however, the thing that irritated me was the prorated charge; why not just start the billing cycle for whenever the line was activated; luckily i ordered mine on June 9th and it the billing cycle started on June 12 or 13; they still charged me like $19 in prorated amount, which i got them to credit me once i found out that they started charging me even though i did not have the lines activated; i ordered through their website on the 9th and didn't activate the phones until June 12th, when i received the phones; however, they started charging me from June 9th, even though no phones were activated or anything
I did a lovely contract transfer a year ago, no start-up fee's just started paying the monthly. my bill was a little wonky the first month from the evo but it's normal again.
Just received the 2nd month bill. 4 lines (2 Evos & 2 Blackberries) 1500 minutes and it comes to $170.
Anyway, Sprint is not trying to give me the Save50 promo credit. The chat agent said they have no record of it. But I have screen capture that shows a total of $200 credit ($50 credit per line). I am already hating dealing with Sprint so many times.
I'm having second thoughts about my switch to Sprint. To me nothing can justify having to pay what's essentially twice in a month. A full month for a period starting at a date I didn't even own the phone, and then a prorated charge. That's a huge disappointment for me. I already dislike the way business is conducted at Sprint. Thankfully I have until the 25th under the 30 day guarantee. The EVO is a great phone, but the 30fps cap and horrible lag in addition to the bill are making me lean towards leaving Sprint
kaotikevo said:
I'm having second thoughts about my switch to Sprint. To me nothing can justify having to pay what's essentially twice in a month. A full month for a period starting at a date I didn't even own the phone, and then a prorated charge.
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Click to collapse
No, that's not how it works.
You pay a prorated charge for the period from the date of activation until the start of the next billing cycle.
After that, you pay the next billing cycle in advance. It's a one-time thing and it's quite reasonable, logical and easily justified. If you're somehow being charged something different you've got a customer service issue that needs to be remedied. I anticipate that you don't, though.
You get charged a prorated amount the first bill. That is why you always discuss what will be on the first bill with customer service.
Now that you know...sit back, relax and enjoy the Sprint party
If you decide to leave however, please don't start another "I hate Sprint because..."thread. To many people have started those already and the funny thing is, the majority of the time it is their own-doing!
Yeah, the first bill is prorated from the time you sign up, until the monthly billing date, then you pay the coming month's fees. It's a little bit strange, but not bad. Basically, you're always paying for the next month of service, not the last month of service.
go ahead and switch to tmobile, att, or verizon, and the same thing will happen to you...
kaotikevo said:
The EVO is a great phone, but the 30fps cap and horrible lag in addition to the bill are making me lean towards leaving Sprint
Click to expand...
Click to collapse
I'm rooted and running 53fps. I really wish people would stop bringing up the 30fps cap unless they're willing to do the research to fix it (with or without HTC's help).
And the horrible lag? Are you referring to the screen lag, i.e. the fps issue?
i got my evo june 6 and my first bill was 135
second bill which i still have like 18 days to pay is 185! ><, but thats because i had to claim a "new" phone via asurion .. shattered screen ><
so im guessing my regular bills will be around 80 cuz i got charged 2 months of Total protection since i added it half month on july one for 5 one for 7.
ohh and i have discount around 20% i believe
vbyt said:
go ahead and switch to tmobile, att, or verizon, and the same thing will happen to you...
Click to expand...
Click to collapse
T-mobile does not do that. They might make you put extra money down if you have bad credit, but the first bill will be the right amount + activation. I was told my first bill would be prorated, something around $25 + activation, not $150. To me, that is a ludicrous amount to charge someone straight out without telling them that is about what they will be charged.
i stand corrected with tmobile then. sprint told me 1023 times that my first bill would be prorated + next month so I knew what I was getting.
Yes its normal, but remember if/when you leave sprint you all ways gey money back because youve paid in advance.
Sent from my EVO using XDA App
Their reps go over it with you in store and via phone. I'm surprised it came as such a shock, they should have gone over it.
I personally don't mind it, since it means when I do leave Sprint (eventually) I'll get money back for the remaining time I didn't use the service, rather than send them a final payment/bill, possible fake "late" charges, etc.
Did I miss where we could get out of the contract because they bumped up their surcharges this month? And, I lost $4.60 23% student discount on the 3rd line this month, too. ;(
Sprint Surcharges
Hide Details And Explanation of Charges
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Last Month:
Federal-Univ Serv Assess Non-LD $2.07
Administrative Charge $2.97
Regulatory Charge $1.20
--------------
$6.24
This Month:
Federal-Univ Serv Assess Non-LD $2.15
Administrative Charge $3.96
Regulatory Charge $1.60
--------------
$7.71
Also, consumerist still says you can get out of your contract because of the discount until the 27th: http://consumerist.com/2010/09/over-2-lines-cancel-sprint-without-fee.html
I'm thinking about doing this on our 3rd line - just in case I want to jump ship and go to the iphone. Haha.
So you want to break your contract over an extra $1.47?
If you're going to be a penny pincher about a cellphone service you might as well get a tracfone.
"You gotta pay to play".
lovethyEVO said:
So you want to break your contract over an extra $1.47?
If you're going to be a penny pincher about a cellphone service you might as well get a tracfone.
"You gotta pay to play".
Click to expand...
Click to collapse
No, I don't want to leave now, but I want them to fulfill my contract so I can cancel in the future, if I so please, without an etf.
Still, that's a $1.47 + $4.60 (lost discount), which = $6.07 a mo, or $72.84 a year, which is half of a monthly bill!
Losing your % discount on lines 3-5 is not a reason to have your ETF waived. The only way they will waive your ETF is if you were offered a MRC discount for 1 or 2 years and it was removed.
As far as I know, surcharges did not go up - you might want to check into that.
DirtyShroomz said:
Losing your % discount on lines 3-5 is not a reason to have your ETF waived. The only way they will waive your ETF is if you were offered a MRC discount for 1 or 2 years and it was removed.
As far as I know, surcharges did not go up - you might want to check into that.
Click to expand...
Click to collapse
Copied straight from the AUG and SEPT online bills.
Hrshycro said:
No, I don't want to leave now, but I want them to fulfill my contract so I can cancel in the future, if I so please, without an etf.
Still, that's a $1.47 + $4.60 (lost discount), which = $6.07 a mo, or $72.84 a yeah, which is half of a monthly bill!
Click to expand...
Click to collapse
Surcharges suck any way you put it. Some months they will be low and others they may skyrocket. Even with my military discount and staying within my allotted limits (data, text, calls, etc) my monthly bill will never be the same because the surcharges are never the same. NOW, if the surcharge were to jump up to $15+ a month out of nowhere I would get pissed and get down to the bottom of it. If it really bothers you that much call a represantative and have them try to explain it to you more in detail as to what exactly is going on with your bill.
DirtyShroomz said:
Losing your % discount on lines 3-5 is not a reason to have your ETF waived. The only way they will waive your ETF is if you were offered a MRC discount for 1 or 2 years and it was removed.
As far as I know, surcharges did not go up - you might want to check into that.
Click to expand...
Click to collapse
ETF can also be waived in the event a service member gets deployed with orders unless they changed it in the past year or so.
lovethyEVO said:
ETF can also be waived in the event a service member gets deployed with orders unless they changed it in the past year or so.
Click to expand...
Click to collapse
There are plenty of way's to have ETF's waived, im just speaking in particular to his case.
stop crying over pocket change
lovethyEVO said:
Surcharges suck any way you put it. Some months they will be low and others they may skyrocket. Even with my military discount and staying within my allotted limits (data, text, calls, etc) my monthly bill will never be the same because the surcharges are never the same. NOW, if the surcharge were to jump up to $15+ a month out of nowhere I would get pissed and get down to the bottom of it. If it really bothers you that much call a represantative and have them try to explain it to you more in detail as to what exactly is going on with your bill.
Click to expand...
Click to collapse
Hmm, well the first 3 months were the exact same to the cent.
lovethyEVO said:
ETF can also be waived in the event a service member gets deployed with orders unless they changed it in the past year or so.
Click to expand...
Click to collapse
I think they just freeze that line for free now.
hotdog32836 said:
stop crying over pocket change
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Click to collapse
Would you like to paypal me $72.84 a year of your pocket change? Thanks.
hotdog32836 said:
stop crying over pocket change
Click to expand...
Click to collapse
Dimes make dollars. Who are you to tell somebody else how to manage their money? Maybe it's a small amount to you. What if it was a dollar more? Still okay? Two dollars? Five? Ten? What's the exact dollar amount where it becomes okay to question the reason for the increase?
Hrshycro said:
Did I miss where we could get out of the contract because they bumped up their surcharges this month? And, I lost $4.60 23% student discount on the 3rd line this month, too. ;(
Sprint Surcharges
Hide Details And Explanation of Charges
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Last Month:
Federal-Univ Serv Assess Non-LD $2.07
Administrative Charge $2.97
Regulatory Charge $1.20
--------------
$6.24
This Month:
Federal-Univ Serv Assess Non-LD $2.15
Administrative Charge $3.96
Regulatory Charge $1.60
--------------
$7.71
Also, consumerist still says you can get out of your contract because of the discount until the 27th: http://consumerist.com/2010/09/over-2-lines-cancel-sprint-without-fee.html
I'm thinking about doing this on our 3rd line - just in case I want to jump ship and go to the iphone. Haha.
Click to expand...
Click to collapse
Ummm.....
$7.71 - $6.24 = $1.47
$1.47/$6.24 = 0.235
You lost you 23% discount and because your fees are based on a percentage of the bill, they went up 23%.
Minjin said:
Ummm.....
$7.71 - $6.24 = $1.47
$1.47/$6.24 = 0.235
You lost you 23% discount and because your fees are based on a percentage of the bill, they went up 23%.
Click to expand...
Click to collapse
Technically, that's a 23.5% increase, and that's after rounding the wrong way.
Minjin said:
Ummm.....
$7.71 - $6.24 = $1.47
$1.47/$6.24 = 0.235
You lost you 23% discount and because your fees are based on a percentage of the bill, they went up 23%.
Click to expand...
Click to collapse
Hmm, good point. I was just thinking about that while watching a youtube video. That's really strange that the discount would have an effect on the monthly admin fees, yet not the $10 whatever fee.
Hrshycro said:
Hmm, good point. I was just thinking about that while watching a youtube video. That's really strange that the discount would have an effect on the monthly admin fees, yet not the $10 whatever fee.
Click to expand...
Click to collapse
That to me is the only real **** move here. Not having that 10 bucks be part of what a discount is applied to. Just a **** move, pure and simple.
wuclan48 said:
That to me is the only real **** move here. Not having that 10 bucks be part of what a discount is applied to. Just a **** move, pure and simple.
Click to expand...
Click to collapse
Well I think the $10 fee is unjustifiable in the first place. Since it's not for 4G data, and unlimited data is already included with Sprint's plans, it's basically saying hey, you have to have unlimited plus 1 if you want a 4G phone (because those are the only non-**** phones we've ever had)
Seeing that the discount was included on the admin fees was a real shocker to me.
It's not the surcharge...
They didn't change the surcharge, they eliminated the discount on additional lines effective Sep. 1st. However, since this is a material change of contract (costs you $), you CAN get out of contract. At least for the lines affected anyway. You only have so long to call in and object to the change of service or you automatically accept. Everybody was notified of this change i think 2 billing cycles ago. I called in, advised that a material change of service was not acceptable and was transferred to level 2 who told me he could credit me for 1 month (plan price not including additional lines - $130). When pressed, also stated I could get out of contract. He didn't say just get out of contract for the additional lines, but I'm assuming thats the case. I now have until October 12th to make a decision. That being said, dropping my discount of 23% on 2 additional lines costs me about $9.20/mo. Can I get comparable features (UNLIMITED data, unlimited to any cell, navagation, etc.) for all 4 lines for the same or less $? Probably not. But the credit of $130 is just $26 shy of the discount I would have recieved total for the next 17 months of my contract.
SilverZero said:
Technically, that's a 23.5% increase, and that's after rounding the wrong way.
Click to expand...
Click to collapse
Yeah, there must be some other rounding going on with the individual fees that caused the difference.
Note that the individual fees aren't percentage based but as a whole they are. I wonder how exactly they are determined.
teamster02 said:
They didn't change the surcharge, they eliminated the discount on additional lines effective Sep. 1st. However, since this is a material change of contract (costs you $), you CAN get out of contract. At least for the lines affected anyway. You only have so long to call in and object to the change of service or you automatically accept. Everybody was notified of this change i think 2 billing cycles ago. I called in, advised that a material change of service was not acceptable and was transferred to level 2 who told me he could credit me for 1 month (plan price not including additional lines - $130). When pressed, also stated I could get out of contract. He didn't say just get out of contract for the additional lines, but I'm assuming thats the case. I now have until October 12th to make a decision. That being said, dropping my discount of 23% on 2 additional lines costs me about $9.20/mo. Can I get comparable features (UNLIMITED data, unlimited to any cell, navagation, etc.) for all 4 lines for the same or less $? Probably not. But the credit of $130 is just $26 shy of the discount I would have recieved total for the next 17 months of my contract.
Click to expand...
Click to collapse
Your % discount is not being counted as a reason to waive ETF as you never signed a contract to receive your NVP discount (funny huh?).
Anyone else have an issue with this? I was told there would be a rebate for with the phone. There wasn't. I called T-mobile and they said I can do it online. So I did. I thought that it was processed online. Nope, I checked the status later and there was no rebate. I went through the online process again. I guess you have to print out the forms at the end, then include a photocopy of the proof of purchase date, along with the original white sticker on your phone box with all that information on it. Anyone else have to go through this?
Yes, this is exactly what had to do to get the rebate. I have just been to lazy to actually put it in the mail......
i had already forgotten about the rebate- i guess i could/should send that out today
What's the website for the rebate?
Please?
http://tmobilerebate.com/splash.asp .....
There was a rebate??? Damn tmobile never told me anything about a rebate
Thought I'd list the requirements necessary to get the rebate. The rebate was for the month of September only, apparently. Maybe it's just me, I guess.
You must extend your contract term and qualify for full upgrade pricing as follows:
For one-year current contracts - 11 or more Active Months since last discounted handset purchase; OR
For two-year current contracts - 22 or more Active Months since last discounted handset purchase; AND
$29.99 or higher rate plan ($49.99 or higher/pooled family plan)
Requires voice and web feature on upgraded line.
I don't qualify for either, sadly. I don't need the voice part as I am deaf. That sucks. I got the Unlimited Everything with Voice Block for $50 a month. It's just a 50 dollars rebate I can live without because the phone is awesome.
Sefirato said:
Thought I'd list the requirements necessary to get the rebate. The rebate was for the month of September only, apparently. Maybe it's just me, I guess.
You must extend your contract term and qualify for full upgrade pricing as follows:
For one-year current contracts - 11 or more Active Months since last discounted handset purchase; OR
For two-year current contracts - 22 or more Active Months since last discounted handset purchase; AND
$29.99 or higher rate plan ($49.99 or higher/pooled family plan)
Requires voice and web feature on upgraded line.
I don't qualify for either, sadly. I don't need the voice part as I am deaf. That sucks. I got the Unlimited Everything with Voice Block for $50 a month. It's just a 50 dollars rebate I can live without because the phone is awesome.
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I'd call and let them know that you're deaf. T-Mobile is pretty understanding and I doubt they'd give too much trouble.
Jorsher said:
I'd call and let them know that you're deaf. T-Mobile is pretty understanding and I doubt they'd give too much trouble.
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It's more of the #1 that disqualifies me. I got the G2 while in the 10th month of the 2-year contract on Blackberry Bold 9700. I got the full discount, though. I'm not complaining.
http://www.howardforums.com/showthr...-early-with-no-ETF(AZ-DC-HI-MO-NE-NM-NY-PA-SD)
Get out of your sprint contract early with no ETF (AZ, DC, HI, MO, NE, NM, NY, PA, SD, RI, VA & WA)
I hope this helps some people...
From my latest Sprint bill:
"Surcharge Changes
Due to tax changes, customers in the following states will see a small increase in some Sprint Surcharges including, but not limited to, Gross Receipt Charges: AZ, DC, HI, MO, NE, NM, NY, PA, SD, RI, VA & WA. For details, see sprint.com/taxesandfees."
I have a family plan with 5 lines and varying contracts on them, but wanted to cancel 2 of them for personal reasons (contracts set to expire 10/2012). After noticing the above change on my latest bill, I decided to try and use the "material change" clause in the contract to get out of paying the ETF. I called and gave my version of the below script and was assured the lines would be cancelled effective April 4th (the end of my billing cycle) and the ETF would be waived.
sample script:
“Hello. I’m calling about my current contract with Sprint and the increase in Sprint surcharges I read about in my [month, year] bill. The latest Terms & Conditions contract I signed with Sprint was in [year], and under that contract, it specifically states that as a Sprint customer, I have the right to terminate my contract without paying an early termination fee in the event that Sprint makes a material change to its agreement with me, and so long as I notify Sprint of my desire to do so within 30 days of such a change. This Sprint surcharge increase constitutes a material change to the Terms & Conditions agreement I signed, and therefore, I would like to exercise my right under the agreement to terminate my contract without any early termination fee.”
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Looks like its a hit or miss on this working.
Haven't heard anything myself on any changes coming to surcharges... normally we'd be told week's in advance to prepare for the onslaught of people trying to cancel.
aimbdd said:
http://www.howardforums.com/showthr...-early-with-no-ETF(AZ-DC-HI-MO-NE-NM-NY-PA-SD)
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Dude,i hope this is true.