I need help from somebody in advanced tech support. For the past 2 weeks whenever I call anybody, my number comes up up on their phone as private. I've called sprint 5 times now and been in store 4 times. On my second phone now. Please help.
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You can dial *82 before the phone number, and it will unblock it on a call by call basis, otherwise you need to call Sprint to have them completely unblock for all calls.
Issue resolved. After 2 weeks, 5 phone calls and 4 in store visits. The people on twitter @sprintcare came through for me. The *82 worked and helped to narrow down the problem.
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Is there any way around paying at&t for texting using my main phone #? I don't want to pay them to get a few texts. I am still under contract. If I wasn't I would port to Google voice.
Sent from my Nexus 4 using xda app-developers app
dinosaur1 said:
Is there any way around paying at&t for texting using my main phone #? I don't want to pay them to get a few texts. I am still under contract. If I wasn't I would port to Google voice.
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Click to collapse
I would still try to port your number to Voice. I did it when I still had a few months in my contract. Here's how:
1. Port your phone number to Google Voice (automated process takes exactly 24hrs to complete) (Requires your cell service account admin credentials, have them at the ready).
2. Right after you request a port, go to your carrier's website and request a new number. This'll release your main number from the contract and dump it into their 'usable number' pool.
3. Pray until you get an email from Google that your port is complete.
4. Port your number to wherever you want or keep the number on Google Voice.
NOTE: This has a high success rate, but isn't guaranteed. You may lose your number, or worse: incur early termination fees (ETFs). I've never heard of anyone incurring the ETFs while following this guide, but it is theoretically possible.
anyone have success with this?
Sent from my Nexus 4 using xda app-developers app
I have used it and LOVE gv, but be aware that you won't be able to send/receive MMS anymore
Also I wouldn't recommend that you port your number, you should just get a new GV number and then give that to everyone.
Sent from my Nexus 4 using Tapatalk 4 Beta
AlexWekell said:
I have used it and LOVE gv, but be aware that you won't be able to send/receive MMS anymore
Also I wouldn't recommend that you port your number, you should just get a new GV number and then give that to everyone.
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I tried that but so many people text me messages and picture messages on my main number. I'm trying to find a way around that. An app...something .....there's gotta be a way.
Sent from my Nexus 4 using xda app-developers app
AlexWekell said:
I have used it and LOVE gv, but be aware that you won't be able to send/receive MMS anymore
Also I wouldn't recommend that you port your number, you should just get a new GV number and then give that to everyone.
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I had a GV number for years, but so many people either forget to update my number or erased the info.
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I found something called Might Text. That sounds like it will work !
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Ever since I switched to att 2 months ago I have been getingvabout 20 spam calls a day.
Anyone have any suggestions on what to do?
They been told to stop calling but now they call unknown caller and won't stop.
Sent from my Nexus 4 using xda premium
Try a call blocker.
Any idea what they are trying to do and what gender they are?, saying there phone number may help has well.
Sent from my Nexus 4 using Tapatalk 4 Beta
They are always random and ask about getting a loan
Sent from my Nexus 4 using xda premium
Try true caller it gives us the info about the caller so you could know if it is a spammer or not.
Froid, you should contact AT&T first with this URL: http://localization.att.com/loc/con...pid=ecomm&RIAConsoleLogLevel=4000&address_id=
I remember my mum getting that call when it was clearly a mother with a few children (it was heard in the background) and my dad went to the phone to finish the call and they will not call again.
If AT&T does not help you at all try getting hard at them (of course not at AT&T) but if you don't like doing that then you may want to try contacting your local police.
Is it possible to give out there phone number so I can inspect it?
Sent from my Nexus 4 using Tapatalk 4
For some reason it seems I can't get text messages. I could make calls, send text messages, go on 3g and 4g lte and I could even send SMS. But whenever someone texts me I can't receive it.
I have tried updating my prl and profile even that won't fix it. I could really use some advice....
Sent from my SPH-L720 using xda app-developers app
Other than what you stated that you have already tried...I dont have a clue. Sprint could be in the process of upgrading towers in your area which typically does wreck all kinds of havoc. Call customer care and check if that should be the case. If not, try clearing cache for messaging.
Sent from my SPH-L720 using Tapatalk 4
troyboytn said:
Other than what you stated that you have already tried...I dont have a clue. Sprint could be in the process of upgrading towers in your area which typically does wreck all kinds of havoc. Call customer care and check if that should be the case. If not, try clearing cache for messaging.
Sent from my SPH-L720 using Tapatalk 4
Click to expand...
Click to collapse
This has been happening for more than two weeks. And my HTC one on the same network can receive texts just fine. Since i'm rooted i've been switching to different roms to see if I could finally relieve texts. I went from Sacs custom rom to CM 10.2 and I just flashed stock rooted MF9 but I still cant receive texts. I'm thinking about restoring back to stock to check if text's work. Any suggestions?
88exp88 said:
For some reason it seems I can't get text messages. I could make calls, send text messages, go on 3g and 4g lte and I could even send SMS. But whenever someone texts me I can't receive it.
I have tried updating my prl and profile even that won't fix it. I could really use some advice....
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Call Sprint and ask them to re-provision/activate your phone. This resets the recognition of your phone to the neighbouring Sprint towers.
You might want to flash back to a stock ROM before doing so.. Just in case they ask you to do something on your end.
Sent from my SPH-L720 using xda app-developers app
Deslo33 said:
Call Sprint and ask them to re-provision/activate your phone. This resets the recognition of your phone to the neighbouring Sprint towers.
You might want to flash back to a stock ROM before doing so.. Just in case they ask you to do something on your end.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Ok I will call later, thanks for the help.
Sent from my SPH-L720 using xda app-developers app
Samsungs customer service is a joke, wrote the voice of the customer (samsung website) a lengthy email and I get back a canned response that doesn't even address my concerns. In this day and age you would believe a company would actually want to keep customers
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
What was the problem I'm curious. I did a chat with Samsung and they told me a bunch of things to do that you tell clueless people, like restart your phone or factory reset. The worst part is he told he never heard pf anyone complaining about the issue I was describing. Yet there are threads all over the internet about it. It's pathetic.
One thing I absolutely loved about Apple is that you walk into their store, you show them a legitimate problem and you walk out with another phone. No BS no runaround no nothing. That's the only thing I miss and I miss it a lot.
I'm with you techweed, I'm having the dreaded wifi is unstable message, the first tech support rep admitted it's a software issue and to deal with it. The last samsung rep said to send it in and be without a phone for five days. I tried to tell them they can't fix this since it's a software issue but they said the same thing to me about not having ever heard about this issue. I'm so close to going back to apple it's not even funny
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astang99 said:
I'm with you techweed, I'm having the dreaded wifi is unstable message, the first tech support rep admitted it's a software issue and to deal with it. The last samsung rep said to send it in and be without a phone for five days. I tried to tell them they can't fix this since it's a software issue but they said the same thing to me about not having ever heard about this issue. I'm so close to going back to apple it's not even funny
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If they made a phablet I would seriously consider going back barring some incredible device being released by one of the Android manufacturers.
I hear you, it's crazy I've had all the notes, I love this phone when it works but it seems the note 2 was much more refined
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astang99 said:
I'm having the dreaded wifi is unstable message,
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Click to collapse
Have you tried ensuring that Auto Network Switch is unchecked in the WiFi|Advanced settings?
I have it still pops up your wifi connection is unstable extremely random
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
astang99 said:
I have it still pops up your wifi connection is unstable extremely random
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Turn Wi-Fi power saving off!!
Step 1. Bring up your dial pad and press *#0011#
Step 2. Hit the menu button and select Wi-Fi
Step 3.Turn the button to off!
Now back to y'alls rants.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I've already did that still pops up
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Maybe your WiFi really IS unstable.
inmotion said:
Turn Wi-Fi power saving off!!
Step 1. Bring up your dial pad and press *#0011#
Step 2. Hit the menu button and select Wi-Fi
Step 3.Turn the button to off!
Now back to y'alls rants.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I thought we established that this method does not work for everyone?
The funny thing is that the unstable wifi issue started occurring after a few days, not right away. Can someone provide a technical explanation why it's happening? I've never had this issue in any Samsung phone.
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incisivekeith said:
The funny thing is that the unstable wifi issue started occurring after a few days, not right away. Can someone provide a technical explanation why it's happening? I've never had this issue in any Samsung phone.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Are you still stock or rooted? I am seeing reports of certain root/flashing combinations causing wifi issues.
inmotion said:
Turn Wi-Fi power saving off!!
Step 1. Bring up your dial pad and press *#0011#
Step 2. Hit the menu button and select Wi-Fi
Step 3.Turn the button to off!
Now back to y'alls rants.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I cant get this code to bring up service mode I get connection problem or invalid mmi code
help
I'm stock and I believe my connection is extremely stable, don't you think I would have checked that before thinking it was my phone?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
astang99 said:
I'm stock and I believe my connection is extremely stable, don't you think I would have checked that before thinking it was my phone?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What kind of router are you connecting to?
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Asus n65 rtu dual band, happens at my work router also
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
worst customer service
the galaxy note 3 is wonderful machine
BUT THE CUSTOMER SERVICE IS THE WORST EVER
AND NEED DECADES TO REACH THE LEVEL OF APPLE CARE
since i bought my galaxy note 3, i have the problem of overheat... which is very known
i visited so many times reparation center in my city
and send it to the main reparation center in Paris
and after one month waiting ... they return the phone fter resetting it only... WTF
and when i saw my wife iphone who had the same problem and being replaced after one call only and within 3 days... i'm really wanna throw this phone to nearest garbage...
more than 3 months have been passed and over 15 times call to customer service
and 9 times went to reparation center including once to main one...
to end by defected phone and can't be use more than 2 - 3 minutes...
Guess what? ALL "Customer Service" is a joke. In fact, customer service no longer exists. Welcome to 2014.
theorioles33 said:
Maybe your WiFi really IS unstable.
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Click to collapse
Exactly. I had this message and it turned out, my router was d/cing the modem.
Just got off the phone with Sprint and their network vision team told me it will be the 1st quarter of 2017 before they start implementing Volte. I just don't know if I'm willing to wait that long and then be told they are not going to implement it because the other 3 carriers have moved on to bigger and better things. I've been with sprint about 10 years and this just seems to be the norm and I don't know about alot of the people on here but the norm is getting really old to me.
Sent from my SM-N910P using Tapatalk
The solution I use so i can have internet and talk on the phone is using hangout and hangouts dialer great solution works great for me and it can hold you over till they bring volte.
I tried that but never could get all the settings right or something every time someone would call me while I was on a hangouts call it would kick me off
Sent from my SM-N910P using Tapatalk
morph28 said:
The solution I use so i can have internet and talk on the phone is using hangout and hangouts dialer great solution works great for me and it can hold you over till they bring volte.
Click to expand...
Click to collapse
Do you get kicked off a hangouts call if someone else calls you I have tried the Sprint integration but it still happens just wondering if I was doing something wrong
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Yea it's too fickle for every day use
Sent from my SM-N910T