Not getting text messages - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

For some reason it seems I can't get text messages. I could make calls, send text messages, go on 3g and 4g lte and I could even send SMS. But whenever someone texts me I can't receive it.
I have tried updating my prl and profile even that won't fix it. I could really use some advice....
Sent from my SPH-L720 using xda app-developers app

Other than what you stated that you have already tried...I dont have a clue. Sprint could be in the process of upgrading towers in your area which typically does wreck all kinds of havoc. Call customer care and check if that should be the case. If not, try clearing cache for messaging.
Sent from my SPH-L720 using Tapatalk 4

troyboytn said:
Other than what you stated that you have already tried...I dont have a clue. Sprint could be in the process of upgrading towers in your area which typically does wreck all kinds of havoc. Call customer care and check if that should be the case. If not, try clearing cache for messaging.
Sent from my SPH-L720 using Tapatalk 4
Click to expand...
Click to collapse
This has been happening for more than two weeks. And my HTC one on the same network can receive texts just fine. Since i'm rooted i've been switching to different roms to see if I could finally relieve texts. I went from Sacs custom rom to CM 10.2 and I just flashed stock rooted MF9 but I still cant receive texts. I'm thinking about restoring back to stock to check if text's work. Any suggestions?

88exp88 said:
For some reason it seems I can't get text messages. I could make calls, send text messages, go on 3g and 4g lte and I could even send SMS. But whenever someone texts me I can't receive it.
I have tried updating my prl and profile even that won't fix it. I could really use some advice....
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Call Sprint and ask them to re-provision/activate your phone. This resets the recognition of your phone to the neighbouring Sprint towers.
You might want to flash back to a stock ROM before doing so.. Just in case they ask you to do something on your end.
Sent from my SPH-L720 using xda app-developers app

Deslo33 said:
Call Sprint and ask them to re-provision/activate your phone. This resets the recognition of your phone to the neighbouring Sprint towers.
You might want to flash back to a stock ROM before doing so.. Just in case they ask you to do something on your end.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Ok I will call later, thanks for the help.
Sent from my SPH-L720 using xda app-developers app

Related

Can send texts but not receive

Heyas,
I'm using deck's Ginger-evodeck v1.2 stable. Wiped phone completely, however I'm not receiving any texts. Any ideas what I can try?
Sent from my Evo 4G.
Jedis said:
Heyas,
I'm using deck's Ginger-evodeck v1.2 stable. Wiped phone completely, however I'm not receiving any texts. Any ideas what I can try?
Sent from my Evo 4G.
Click to expand...
Click to collapse
If you can send but can't receive it's possible there is an outage in the area.
How many people have you tested this with? Maybe they have an outage or issue with their phone.
If you wiped the phone completely and the .zip wasn't corrupted then it's unlikely to be a ROM related issue.
I haven't received any texts in days. Can't receive from Verizon or ATT. Haven't tried Sprint.
Sent from my Evo 4G.
Jedis said:
I haven't received any texts in days. Can't receive from Verizon or ATT. Haven't tried Sprint.
Sent from my Evo 4G.
Click to expand...
Click to collapse
You may want to call Sprint and ask if there's some sort of issue in the area.
The ROM you're using has the ESPT.apk for Sprint, correct? [A way to check is to go to your dial pad and type a dial code such as ##786#]
If it does that would be good in-case they want you to reset any of the communication information via the dialer.
If you're using Google Voice, check your settings. Text sometimes gets de-selected when installing the app/ switching roms.
Sent from my PC36100 using XDA Premium App

PRL 11115 no longer giving data connection.

I've been using that prl for 3g roaming while at work for the past couple of weeks. Today though I lost my data connection. Still can make calls and text. Tried reflashing prl, rebooting, everything. I use roam control, and when I switch to home I have normal sprint service with 3g data. When I switch back to roam it gives only voice and text and says sprint can't login?
Anyone else having issues?
Sent from my SPH-D700 using XDA App
BWFBezerk said:
I've been using that prl for 3g roaming while at work for the past couple of weeks. Today though I lost my data connection. Still can make calls and text. Tried reflashing prl, rebooting, everything. I use roam control, and when I switch to home I have normal sprint service with 3g data. When I switch back to roam it gives only voice and text and says sprint can't login?
Anyone else having issues?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
My guess is the 3G is down on that roaming tower or Sprint didn't pay their bill.
Sent from my SPH-D700 using XDA App
Someone else posted the 0001 prl stopped working so i'm guessing Verizon is having pessaries right now. I also had friends on Facebook post that at&t was having issues all morning.
Sent from my SPH-D700 using xda premium
stormglove said:
Someone else posted the 0001 prl stopped working so i'm guessing Verizon is having pessaries right now. I also had friends on Facebook post that at&t was having issues all morning.
Sent from my SPH-D700 using xda premium
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Click to collapse
Pessaries? Lol. I guess that could be interpreted to mean they are trying to stop the bleeding... Of bandwidth, lol
Sent from my PG86100 using XDA App
It's working again. Weird.
Sent from my SPH-D700 using XDA App
BWFBezerk said:
It's working again. Weird.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Sorry to exhume the thread, but 11115 definitely hasn't been working for me when roaming. Is it actually working for anyone?

Sprint Cannot Send MMS

The issue has been happening to me recently (as well as my girlfriend, also on Sprint) that we cannot send MMS messages.
My phone is an Epic 4g Touch on AOKP and rooted, hers is a Nexus S 4g running stock.
No idea what is causing the issue, but whenever we try to send an MMS to someone it just sits there saying "Sending..." until it possibly errors out.
Sent from my SPH-D710 using xda premium
traskers said:
The issue has been happening to me recently (as well as my girlfriend, also on Sprint) that we cannot send MMS messages.
My phone is an Epic 4g Touch on AOKP and rooted, hers is a Nexus S 4g running stock.
No idea what is causing the issue, but whenever we try to send an MMS to someone it just sits there saying "Sending..." until it possibly errors out.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
You may have to set APN settings manually.Ask your service provider for the settings.
Sprint uses CDMA unless Wimax or LTE is different. Have you called Sprint tech support at all?
Sent from my XT883 using xda app-developers app

Duplicate Text Messages

Hi all,
I just got a Nexus 4 and am using a prepaid T-Mobile Sim with the 100 minutes unlimited data/messaging plan. Everything is working great except I am receiving duplicate text messages most of the time someone messages me. I was wondering if there is an APN setting or something else I can do to try and fix this annoyance. Was wondering if anyone else was having this issue.
Thanks.
My friend had this same issue.
The way we fixed it was power off the phone, take out the sim, power back up, leave the phone for 5 min, and then power back off.
Popped the sim back in and it was fixed.
When I see them next I'll ask to check their APN to make sure.
Hope this works for you.
jmcsk8 said:
My friend had this same issue.
The way we fixed it was power off the phone, take out the sim, power back up, leave the phone for 5 min, and then power back off.
Popped the sim back in and it was fixed.
When I see them next I'll ask to check their APN to make sure.
Hope this works for you.
Click to expand...
Click to collapse
Thanks so much for the response. I'll definitely give that a try. I appreciate it.
Sent from my Nexus 7 using Tapatalk HD
imthekingbk said:
Hi all,
I just got a Nexus 4 and am using a prepaid T-Mobile Sim with the 100 minutes unlimited data/messaging plan. Everything is working great except I am receiving duplicate text messages most of the time someone messages me. I was wondering if there is an APN setting or something else I can do to try and fix this annoyance. Was wondering if anyone else was having this issue.
Thanks.
Click to expand...
Click to collapse
Is it from people who are on various networks? Sounds like it could be a problem on their end. Every once in a while I'll get duplicate texts from people on MetroPCS, or Sprint if their networks are on the fritz. So try to have people from different networks text you and see if you still have the problem,
abnormalreply said:
Is it from people who are on various networks? Sounds like it could be a problem on their end. Every once in a while I'll get duplicate texts from people on MetroPCS, or Sprint if their networks are on the fritz. So try to have people from different networks text you and see if you still have the problem,
Click to expand...
Click to collapse
Seems to happening when Verizon users are sending messages to me.
Sent from my Nexus 7 using Tapatalk HD
Same problem with T-Mobile germany... Senders are in different networks. I am receiving single messages up to 8 times. This happened on the i9250 nexus before, too. Same number, different sim card, different phone. Maybe related to cyanogenmod 10.0/10.1, as i never experienced that issue in stock. (To be honest, i was never long in stock Rom). The Problem occurs most times Ehen the phone is rebooted, or comes out of flight mode.
Which roms are you using ?
Sent from my Nexus 4 using xda premium
noonecanhide said:
Same problem with T-Mobile germany... Senders are in different networks. I am receiving single messages up to 8 times. This happened on the i9250 nexus before, too. Same number, different sim card, different phone. Maybe related to cyanogenmod 10.0/10.1, as i never experienced that issue in stock. (To be honest, i was never long in stock Rom). The Problem occurs most times Ehen the phone is rebooted, or comes out of flight mode.
Which roms are you using ?
Sent from my Nexus 4 using xda premium
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Click to collapse
Just stock everything at the moment.
Sent from my Nexus 7 using Tapatalk HD
In general it's usually because of the sending party. Did you port your number also as that does cause it most of the time?
Nope, i just got a new sim card from my provider. I am a t-mobile customer for 14 years now, and never ported that number to another carrier.
Sent from my Nexus 4 using xda premium
Not sure if you have noticed this, but it seems to happen when I briefly lose service. When I get signal back I have noticed that is when I am getting the duplicates. I've only been on T-Mobile for a few days after I ported my number from Verizon.
Sent from my Nexus 4 using xda app-developers app
AW: Duplicate Text Messages
I made a support ticket @t-mobile germany. They told me, that this must be a bigger problem related to the network itself. The next time it happens they want me to call them and provide time of failure and number of sender to them.
But, it didn't happen again, yet.
Sent from my Nexus 4 using xda premium
shotta35 said:
In general it's usually because of the sending party. Did you port your number also as that does cause it most of the time?
Click to expand...
Click to collapse
How do you fix it? I ported my number from verizon but it just recently started happening (maybe the last few weeks),. Using PA, most updated version.
imthekingbk said:
Thanks so much for the response. I'll definitely give that a try. I appreciate it.
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
Did this end up working for you?

sph-L720 freezes when making a call

hello friends. I have a galaxy sph-L720 s4 unlocked and using it with tmobile. the problem is that every time I make a call, the call freezes and I have to wait 20 to 30 seconds to respond to me and make the call again. rather, the phone will freeze every time I make a call. nae Filmware I'm running and I've re-flashed 2 times and still the same. any suggestions? thanks
Hmm... I am having the same experience and I too am flashed to T-Mobile. Currently running Carbon Rom 4.4.2. The lag occurs on both NAE and MF9 modems.
Sent from my SGH-L720 using XDA Premium 4 mobile app
There is a quick fix for this, sell your Sprint phone and buy a T-Mobile version.
Sent from my GT-N5110 using Tapatalk
cruise350 said:
There is a quick fix for this, sell your Sprint phone and buy a T-Mobile version.
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
It's just my secondary phone so no that's not an option for me. I was just confirming for the OP that it's not an isolated issue.

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