[Q] Help - Unresponsive screen - HD2 Android Q&A, Help & Troubleshooting and Genera

Hi guys, I really need some help with my HD2. The screen has become completely unresponsive to touch (hard buttons still work, so it's not really frozen).
I've performed a task29 and all that jazz but nothing worked...sidebar - I'm a bit of a noob but I've been using custom roms for almost a year now and this is the first time it's happened.
Since this is new, for now I'm blaming the latest HyperDroid-CM7 custom rom for this problem. I would post in that thread for help but I haven't accumulated enough posts yet but when I do, I'll ask again there. However, I've been installing different roms hoping the problem would disappear but even then, the unresponsive screen persists.
Anyone got an idea as to what may have happened?

Hi, it's a well known hardware fault:
http://forum.xda-developers.com/search.php?searchid=94093631 or http://lmgtfy.com/?q=hd2+Unresponsive+screen

Related

HTC HD2 hangs when too warm.

Hello Guys,
I'm very disappointed with my HTC HD2. It has been already 3 times for fixing various issues in the service but now another one has occured.
When is hot and I keep my device in packet or too much use downloading/uploading then it hanges but in the interesting way. Everything starts working very,very slowy and half of the touchpad screen is not responding. When I remove battery and start the phone again it still works very slowly and I cannot type even PIN becouse left side of screen is unresponsive :/ After some time 5-10minutes it starts working properly.
What I have tried is:
1) hard reset
2) different rom - I have uploaded Chucky ROM
The issues are still the same. When is too hot then the phone hanges and even removing battery does not fix it which clearly shows that it must be some hardware issue. I have read some posts on different forums and it seems that not only me having these kind of problems. Some people reported to exchange 2-3 devices to have at last some working properly one.
Do you have any clues or similar problems like me?
Thank you for all your answers.
pug124 said:
Hello Guys,
I'm very disappointed with my HTC HD2. It has been already 3 times for fixing various issues in the service but now another one has occured.
When is hot and I keep my device in packet or too much use downloading/uploading then it hanges but in the interesting way. Everything starts working very,very slowy and half of the touchpad screen is not responding. When I remove battery and start the phone again it still works very slowly and I cannot type even PIN becouse left side of screen is unresponsive :/ After some time 5-10minutes it starts working properly.
What I have tried is:
1) hard reset
2) different rom - I have uploaded Chucky ROM
The issues are still the same. When is too hot then the phone hanges and even removing battery does not fix it which clearly shows that it must be some hardware issue. I have read some posts on different forums and it seems that not only me having these kind of problems. Some people reported to exchange 2-3 devices to have at last some working properly one.
Do you have any clues or similar problems like me?
Thank you for all your answers.
Click to expand...
Click to collapse
sounds like you device may be defected, i'd take it back to where you got it from.
I mean i have had freezing issue before but its never been just due to it being warm

[Solved] [Q] Screen Alignment Not Working Properly

Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
ZaLiTH said:
Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
Click to expand...
Click to collapse
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
For HSPL, look in the rom section and post in the right thread for help with that I guess.
captainstu72 said:
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Click to expand...
Click to collapse
Hmmm... I was really hoping that wasn't the case, I don't have money for repairs right now. But thanks for the insight.
captainstu72 said:
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
Click to expand...
Click to collapse
As I said in my opening post, I did search and found quite a few similar issues, but nothing exactly the same as mine.
captainstu72 said:
For HSPL, look in the rom section and post in the right thread for help with that I guess.
Click to expand...
Click to collapse
And yeah, I'll try there (again). Only reason I asked here was in case the problems were software related, and if so that was one part of my device that I couldn't change for some reason.
Well, since I can't seem to find any more helpful information, in the mean time I've ordered a new digitizer... Once it arrives, I'll replace that and see if that was the actual cause of my problems.
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
captainstu72 said:
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
Click to expand...
Click to collapse
Thanks, I do remember seeing that guide a while back and (ironically) thinking to myself "I hope I never have any need to do that"... And don't worry, I know what you mean; I'm at work as well. I don't have internet at home unfortunately, so at work is the only place I can really get online.
For the sake of anybody else that has the same problem as what I described here: replacing the digitizer worked perfectly for me, I got my phone up and running again last night. This would've all been done a lot sooner, but I was struggling to find the right screw driver to dismantle it (requires a Torx T5)...
awesome, glad you got it all fixed now

Hero Madness - need help

Hi I have a strange Problem
I have like flashed hundreds of Roms with no problems
recently I flashed a gingerbread rom but went back to froyo cause of on working camera and other issues
regardless what happens now is
My screen starts jumping from one side to another and the key board kinda gets unresponsive mostly at the bottom of the screen and it becomes almost impossible to use the phone, because if I press one thing something else gets pressed and I am forced to use the trackball.
So I unrooted my Hero and flashed the official Htc 2.73 Ruu.. It still happened but settled down.
Then I got a bit brave and unrooted my phone again but still regardless of which rom I use the screen goes unstable even my favourite Elelinux one)
I have the official Rom as nand backup If I Restore it happens and then settles.
But now I cant seem to use the custom roms without the screen jumping around like crazy
HELP
EDIT : Been looking around the net and some people seem to have the issue although quiet alot not sure whether its software or hardware related... possibly could be if the screen has been pressed too hard or something which my 2 year old must have
It still happens on the official rom as well guess time to send it for recycling cause no point repairing it although I am still in contract for a couple of months.
But if anyone has a software related solution you are welcome
when flashing next try wiping everything, clear your sd card, ext, etc and start again. I had a few issues with mine (lag, unsuable, and some issues with screen presses) and all seem to be fine now. (My phone was also turning itself off though)
(my 2 yr old jumps on my heros screen, I dount thats the cause of your issues)

[Q] WP7 bug.. Please help

Hi guys,
I have a issue with my phone but couldn't find a solution anywhere.
I have a 16gb Sandisk card, which I have been using for 2 months now, I have been testing many Roms and had no issue till last couple of days.
Previously I flashed WP7 on it's own, then dual boot with Android (different Radio), then Android only, did all this with no issues, after few weeks of being on Android the phone started going crazy, starting applications on its on, will not respond to touch and mainly pressing keys on the keyboard by it's self, especially when I press the delete button it would go crazy start typing random words.
Thinking it was a issue with Android, flashed a new radio and new wp7 rom, but still have the same issue, keyboard and menu doing random things, the standby screen shaking/vibrating like there's no tomorrow.
Some-one please help, I have flashed 3-4 different Rom's, still same issue.
Is my SD card damaged ? I did a full format and flashed rom again, didn't help.
Anyone ?? Can someone help ??
While this sound much more like a hardware problem than a software problem I've never experienced anything alike. Maybe swing by your retailer's store see if they can get you a replacement?
the wp7 rom can work without the sd (you wont have a lot of data space). you can try running removing the sd and see if the problem repeats.

Touchscreen not working

Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
read here http://forum.xda-developers.com/showthread.php?t=993787
I've already read that. Thanks
Im just seeing if it could be a Kernel problem or something of that sort.
I've had this problem on one of the ROMs i used, not sure which one since i didn't stay on it for to long.
After i flashed a different ROM it fixed it. This might seem like a lot of work but why not reinstall MAGLDR,
CWM & a new ROM. Maybe try RAFDROID HD. Yes i know its a really old ROM but its a goodie and this
would be for test purposes anyway. You can always switch back.
I read the mentioned thread before too and im sure it does sound like it happens but since it happened so
soon after you installed a new ROM it makes me think its the ROM, eventhough you tried to reinstall a
different one. Maybe you can make a backup of your SD card and repartition both your phone and SD.
PC10DaTruth said:
Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
Click to expand...
Click to collapse
After reading the other guys thread about the end key it does seem like a bad digitizer . i read other threads explaining your exact same issue . the only way to figure out if its ROM related is to flash the stock winmo 6.5 ROM . yes , i said it , winmo but thats the last resort before deeming something hardware related . if you tried the end key option , pressing really hard on the key , then i guess i would change tto winmo and try to see if it still happens then
I do have to admit it could just be coincidence and the digitizer went up but considering this happened
only a few short days after he installed a new ROM makes me feel that there is a possibility its the ROM,
or maybe even the partition he changed (if it applies) when flashing that ROM over. I still suggest to start
over from MAGLDR on, including repartitioning your phone to the proper needs of the new ROM to see
if it helps before doing something drastic like reverting back to winmo.
Thanks for the help everyone, opened the phone up. Was hard as hell! But I cleaned the dust on the contacts under the end button, still no luck. I bought a new phone. Going to get a digitizer down the road and fix this one, If anyone want to buy it just let me know.
You will get a lot more people to see your interested in selling the phone if you post it in the xda marketplace found here.
Just open a new thread there and post how much you would want for the phone. I'm sure people would be interested
especially when you can get a new digitizer off ebay for so cheap.
change an other rom,if the problem still exist,i am sorry to tell u that u should send it to fix the touch screen..

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