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Hi all.
I changed my vega a week ago after the screen became unresponsive to multi touch on the right side. (Which pc world changed no problems, more than three months after purchase) I find that the screen responsiveness a LOT better.
I get no more sticky keys on the keyboard, which was the main problem with the vega. Multi touch seems a lot smoother now to, making google maps a lot better to use. Also there are no accidental presses while scrolling. Maybe they have changed the screen? Cant be software as i am running exactly the same as before.
The new one i got had flash pre-installed (v1.09 firmware), comes up at pc world as a different product as the one without flash pre-installed. So if you have to change yours, try to get one that has flash already on the device. (it will say on the label on the box)
Has anybody else had a similar experience after changing there vega?
Yes, had exactly the same here (mine was registering a single touch as a dual touch) replacement seems better than the first one ever was - in fact quality of the screen seems better in all respects - not sure whether this is just coloured by the relief of having the tablet back and working properly ...
If this is true, I'd consider the idea to ship my Vega to Advent. The double touch thing is maddening.
I've never had any touch issues with my 2 weeks old POV Mobii.. well on AC power there are some issues, mainly when moving homescreen icons because sometimes it thinks i dropped them when i really didn't.
It's definitely not unusable on AC though, much much better than what some of you seem to be experiencing.
I went to PC World last week to get my Vega swapped (screen problems) and they said it is not a Code 5 and will have to go for fixing. Personally I think they should swap it straight over considering the amount of Vegas with the same problem. I tested the one that was on display and you're right, it is slightly different and the screen looks better, and certainly didn't have this screen problem. I'm going back to the store again tomorrow to see if I can convince them to swap it. I don't want to have it fixed because in my opinion it's a manufacturing problem/issue.
Just out of curiosity, how have people here persuaded staff at the outlets to do a straight swap? This is my first dealings with PC World and it's not looking good.
IndyUK said:
I went to PC World last week to get my Vega swapped (screen problems) and they said it is not a Code 5 and will have to go for fixing. Personally I think they should swap it straight over considering the amount of Vegas with the same problem. I tested the one that was on display and you're right, it is slightly different and the screen looks better, and certainly didn't have this screen problem. I'm going back to the store again tomorrow to see if I can convince them to swap it. I don't want to have it fixed because in my opinion it's a manufacturing problem/issue.
Just out of curiosity, how have people here persuaded staff at the outlets to do a straight swap? This is my first dealings with PC World and it's not looking good.
Click to expand...
Click to collapse
I purchased mine online and returned it in-store. You are right they say its code 5, but there is a number they are supposed to phone to check if they can change it. Sounds like they are giving you the run around. Tell them they do not repair them they do straight swaps. So if you returned it by mail, all they would do is send you out a new one anyway. I used multi touch visualizer to demonstrate the product was faulty, and they were very helpful at the Gloucester store. Might also be worth checking online, to see if they have them in stock.
Also forgot to mention, since changing my vega. I can use the device with now with no screen problems with the device plugged into the ac. I would recommend anyone who has any of the screen problems to return there vegas for a replacement. You will not regret it
Good news! I managed to swap my faulty one for a good one. I went into the store this morning and explained the situation and this time I managed to convince them that they just need to swap it. They obviously checked with their support people who told them exactly what I kept telling them myself. Anyway, I'm just over the moon that I've finally got one where the screen taps don't stick. No I can begin to enjoy the device.
I have also noticed that the screen seems better on this replacement. Maybe Advent ironed out some screen issues, although its a shame they didn't do anything about the viewing angle. No worries as I'm still happy with it. Right....got to find myself a nice stand so I can use this as my music player.
Hi guys,
Great news u give me... I'm definitely getting my replaced.
Any thoughts on what are the key phrases u must tell them to get it replaced??
As English is not my first language any tips on dealing with it will be much appreciated.
Sent from my Nexus One using XDA App
Hi Budius
If you're returning it within the 28 days then they shouldn't query anything with you (that's your consumer right). If however like me you're over this period then get them to check with their support people, who will hopefully advise them that this is a straight replacement item. I even mentioned that I'd looked around on internet forums and there were many in the same position (implying that this is a manufacturing defect, is the device's only means operating and therefore should be replaced at no cost to the consumer) and all had their device replaced. Good luck and do let us know how you get on.
Sent from my GT-I9000 using XDA App
Thanks mate,
I'm just finishing some backups and flashing the original rom and will be on my way in a bit.
I checked and I'm within 28days, so should be straight forward.
I'll let u guys know when I'm back.
Sent from my Nexus One using XDA App
Hi guys
Yeah I changed it yesterday and as expected, as I was within 28 days, it was prettty hassle free.
I just showed the corners not showing properly and the keyboard repeating like crazy.
The new one I could notice the plastic material on the back a bit different, and for sure it is a different screen,somehow nicer.
I couldn't figure out why adb doesn't want to work in my girls crap old PC, so no clockwork recovery, but testing just the keyboard, there's definitely an improvement.
Cheers
Sent from my Nexus One using XDA App
Budius; you can flash CWM without a computer if you get a root-capable file manager and terminal app.
move the files(instead of pushing them) to /data/local/ Then you just remove "adb shell" from the two shell commands and type them into the terminal. Done!
why? - adb shell just runs your commands through the android terminal, so "adb shell XYZ" on your computer is exactly the same as running only "XYZ" in the terminal
I just got a POV tablet (Vega clone) and multi-touch works fine. The viewing angles arent so great which i guess is normal ^^
The tablet did not have flash so its not so recent, but probably not so old either.
Sent from my MoDaCo Custom ROM for the Advent Vega r8 using Tapatalk
dagbro said:
Budius; you can flash CWM without a computer if you get a root-capable file manager and terminal app.
Click to expand...
Click to collapse
I'll keep it mind for next time. But now I'm already in the train on my way home...
Thanks ;-)
Sent from my Nexus One using XDA App
I have changed my Vega today but still have the same probs with the keyboard.. will put up with it as not taking it back again.
Sent from my Vega using Tapatalk
gadgetuk99 said:
I have changed my Vega today but still have the same probs with the keyboard.. will put up with it as not taking it back again.
Sent from my Vega using Tapatalk
Click to expand...
Click to collapse
When you changed it, did it have flash on it? (v1.09)
As i said in the first post it appears the ones with flash are fixed.
original_ganjaman said:
When you changed it, did it have flash on it? (v1.09)
As i said in the first post it appears the ones with flash are fixed.
Click to expand...
Click to collapse
Hi og.. yes it had....but still same for me
Sent from my Vega using Tapatalk
gadgetuk99 said:
Hi og.. yes it had....but still same for me
Sent from my Vega using Tapatalk
Click to expand...
Click to collapse
Hmm, thats odd. maybe its after the v1.09 update they fixed it. My vega is far better now. Bad luck.
Hi
I ordered my vega from ebay and i am waiting for it. The seller said that he bought on 22 February. Is the "fixed" version or the old one? How can i find out which version is?
Cheers
dkampo said:
Hi
I ordered my vega from ebay and i am waiting for it. The seller said that he bought on 22 February. Is the "fixed" version or the old one? How can i find out which version is?
Cheers
Click to expand...
Click to collapse
Hi There.
Others have said the plastic on the back is different but i have had mine in a case. So i cant remember what the old one was like. The biggest difference i have seen is with the keyboard. If you get sticky keys you have the old model. As the device was purchased after the v1.09 firmware, there is a good chance you have the newer model. If the device is in the original box it will have a label, if that says it has flash pre installed, the chances are you have the newer model.
Good luck
mine has done this a couple of times now since i bought it new in december. it always seems to be when it gets a bit "too" empty it doesn't like turning on anymore even though I have it charging etc. always i've been able to recover from it by doing some mixture of charging/powering on etc.
last night i came to my 101 and it seemed to have suffered the same fate.... so did the usual tricks but it isnt waking. the light is coming on and turns off after holding it down for 7 secs but i see nothing on the screen. last time i checked it a couple of days ago it had about 60% battery left. Is there any way of determining if it is truly dead or if the screen is dead (plugged into usb but not getting any of the usual beep bop noises, but i think from memory you had to select to use it as storage device within android which i obviously cant do)
So now i'm crapping myself since I am totally at a loss as to what i can do. its never been opened etc but I installed the dev rom. I cant honestly think that Archos could possibly put ANY hardware issue down to the fact you had a dev rom installed (bought from currys, uk if it makes any difference... no doubt they have no stock to replace so most likely will say that they will have to return to archos)
Any advice much appreciated
thanks
To reset the Tablet you have to press way longer then 7 Seconds.
It states 10 but sometimes it needs 20.
After that you have to wait 10 seconds and then shortpress the powerbutton.
7/10/20 secs all do the same and the light turns off after about 7 seconds. no matter how long i leave it whether its plugged in or not nothing happens other than the light coming back on
currys have just told me that they have to inform users to deal directly with archos
just called them and they've given me an RMA number. still scared about the whole warranty/dev rom thing though (didnt have the nerve to mention it)
thefunkygibbon said:
currys have just told me that they have to inform users to deal directly with archos
just called them and they've given me an RMA number. still scared about the whole warranty/dev rom thing though (didnt have the nerve to mention it)
Click to expand...
Click to collapse
Dis you tried to use a flashlight to see is there something on screen (in case of the backlight is OFF/DEAD).
Can you still access your tablet using adb?
Cheers.
thefunkygibbon said:
currys have just told me that they have to inform users to deal directly with archos
just called them and they've given me an RMA number. still scared about the whole warranty/dev rom thing though (didnt have the nerve to mention it)
Click to expand...
Click to collapse
Well, they are pretty clear that if you install SDE or any other type of root solution you void the warranty. So you might expect a charge for the service.
what is with the good old "let the tablet warm up (20-25 degrees celsius), connect it with usb to the pc and at last connect the charger to the tablet"-trick?
or was it first charger then usb? i can't remember but i had this with my A70, too...
sailormoon17 said:
what is with the good old "let the tablet warm up (20-25 degrees celsius), connect it with usb to the pc and at last connect the charger to the tablet"-trick?
or was it first charger then usb? i can't remember but i had this with my A70, too...
Click to expand...
Click to collapse
no joy from that too
on a more positive note, i can actually get the device seen over usb (think pc must have been playing up earlier too.. not my day today!)
detects it as a 101it and mounts both drives although windows is saying that neither are formatted (odd). cannot see anything on the display so doesnt seem to be the backlight thats died. looks like the whole screen has.
has anyone else here had any prior experience with SDE archos devices and warranty? I mean, really.. they'd be pushing it to expect people to believe that a display would die because of someone installing some unsupported software?!
unit sent off on friday.
guess noone here has had a faulty SDE/rooted unit that they needed to return to archos then. odd
thefunkygibbon said:
unit sent off on friday.
guess noone here has had a faulty SDE/rooted unit that they needed to return to archos then. odd
Click to expand...
Click to collapse
Looks like you're our test case then
Best of luck!
ExploreMN said:
Well, they are pretty clear that if you install SDE or any other type of root solution you void the warranty. So you might expect a charge for the service.
Click to expand...
Click to collapse
People throw the "voids your warranty" thing around way toooo much. Let me be clear, modding your device CANNOT void a entire warranty. If I send my full rooted EVO in because of a faulty LCD, they HAVE to fix it or I can sue them. Theres something called the magnuson moss warranty act, which in a nut shell states that, what you did has to have caused the problem. Did rooting your device break it? Mostly likely not because it doesn't mess w/ the boot loader. If they give you crap about rooting or modding ask them if your mod directly contributed to the unit failing. If they say no but still give you crap throw the magnuson moss warranty act at them.
I see this all the time w/ cars, I used to be big on 8thcivic.com when I had my 07 Civic Si. People would bring their cars in w/ say, a modded computer or exhaust w/ a unrelated problem like transmission or something. If they gave them crap, the second they mentioned the magnuson moss act they shut up and fixed the problem. For the manufacturer its a lot cheaper to deny you then fix you. Archos seems like a friendly company, I'd feel confident sending in my rooted device w/ a bad screen.
The Magnuson-Moss Warranty Act sounds all well and good but its an american "act" and most likely not relevant to Archos being a french company (and me being in the UK).
it may be the reason that I have heard people in the states being offered repairs (at a cost... $200 for a screen or something i think i read)
I have the same problem but it disappeared when I use UrukDroid 0.7 or2.1.08
lhva1mk said:
I have the same problem but it disappeared when I use UrukDroid 0.7 or2.1.08
Click to expand...
Click to collapse
a) dont think its the same problem as my 101 is DEAD.
2) it must be a coincidence for you then since I dont see how the battery/charging system of a device could be changed in a firmware update (had the bizarre issue with most flavours of firmware. by the time it is dead and needs resussitating it is out of the remit of firmware.
Mine is also dead, i suspect a power issue as the green LED will stay on while plugged in but will never blink to indicate complete charge and it won't turn on.... needless to say I am waiting to hear back from Archos (4 weeks now) and also waiting for the Asus Transformer to come out.
anubis66 said:
Mine is also dead, i suspect a power issue as the green LED will stay on while plugged in but will never blink to indicate complete charge and it won't turn on.... needless to say I am waiting to hear back from Archos (4 weeks now) and also waiting for the Asus Transformer to come out.
Click to expand...
Click to collapse
so you've already sent back or waiting to send back? was it rooted/SDE'd?
thefunkygibbon said:
so you've already sent back or waiting to send back? was it rooted/SDE'd?
Click to expand...
Click to collapse
Waiting to hear back from archos, still no word from them. Yes it was rooted but with nothing done on the root side of things, just rooted because i could.
anubis66 said:
Waiting to hear back from archos, still no word from them. Yes it was rooted but with nothing done on the root side of things, just rooted because i could.
Click to expand...
Click to collapse
so whats the delay then? you just phone them up and get an RMA number, no? cant be more complicated than that... even if you're stateside.
thefunkygibbon said:
so whats the delay then? you just phone them up and get an RMA number, no? cant be more complicated than that... even if you're stateside.
Click to expand...
Click to collapse
Called.... again (3rd times the charm) and got someone who I didnt get disconnected with followed by an email saying "hold the power button for 45 seconds to a minute...." and it is off, hope to report that i will be up and running soon
anubis66 said:
Called.... again (3rd times the charm) and got someone who I didnt get disconnected with followed by an email saying "hold the power button for 45 seconds to a minute...." and it is off, hope to report that i will be up and running soon
Click to expand...
Click to collapse
I hope with you
the support of archos... horror!
thats the only bad thing about archos(-devices)
but thats because there are so many forums and boards to support archos with support
Ah, what an exciting day.
I ordered my Asus TF101-A1 on Friday, and just had UPS confirmation that it was delivered about 30 minutes ago. Too bad I'm stuck at work, but as soon as I get home I will be on it all night long. I simply cannot wait to see what kind of custom ROMs are going to come for this tablet, I'm so excited.
After playing with it for a few hours, I will post my initial thoughts and impressions for all you who are considering buying, assuming you can find one in stock somewhere!
Congrats
welcome to the club. Ive been neglecting my laptop for the past 3 weeks..lol
leave it on, remote in on the TF (why do i want to say tranny?..hahaha), just took it on a road trip and was able to tether off an old Treo Pro... Played games, took pics/video with it, and didnt notice any screen glare in the day light..
all is well thus far.
tycoonbob said:
Ah, what an exciting day.
I ordered my Asus TF101-A1 on Friday, and just had UPS confirmation that it was delivered about 30 minutes ago. Too bad I'm stuck at work, but as soon as I get home I will be on it all night long. I simply cannot wait to see what kind of custom ROMs are going to come for this tablet, I'm so excited.
After playing with it for a few hours, I will post my initial thoughts and impressions for all you who are considering buying, assuming you can find one in stock somewhere!
Click to expand...
Click to collapse
enjoy
... and dont panic about negative posters on the site there are plenty of hugely impressed and pleased users about including me
Yeah, I'm not too worried. I hate Apple and iOS, and I'm the guy that says iOS is for old or non technical people who like things simple. I love Android, as I have been using an Android phone since 1.6. I'm so ready for 3.1 on my TF! I can see it now...sitting on the couch, remoting into my PC and both my servers. Going to be awesome.
Congrats and enjoy!!!
Make sure that you update to 3.1 before anything else, it is well worth it!!
rio
let me guess, slickdeals and amazon?
I just got mine, not too impressed with the stock rom, and the right speaker being louder than the left. hmm
tycoonbob said:
Ah, what an exciting day.
I ordered my Asus TF101-A1 on Friday, and just had UPS confirmation that it was delivered about 30 minutes ago. Too bad I'm stuck at work, but as soon as I get home I will be on it all night long. I simply cannot wait to see what kind of custom ROMs are going to come for this tablet, I'm so excited.
After playing with it for a few hours, I will post my initial thoughts and impressions for all you who are considering buying, assuming you can find one in stock somewhere!
Click to expand...
Click to collapse
CONGRATULATIONS!...I brought mine yesterday at this time...and played with it till 2.00 AM..EST and went to sleep....
ROOT it...and flashed PRIMORDIAL! v3.1...
For ROOT...use AYMAN07 guide..he has his own forum as well..and its awesome...go get it...Man....
Good luck and come join the very happy users..like me...
J3ff said:
let me guess, slickdeals and amazon?
I just got mine, not too impressed with the stock rom, and the right speaker being louder than the left. hmm
Click to expand...
Click to collapse
Sears.com actually, haha. I found myself checking nowinstock hourly, until I found it show sears had it in stock, went and immediately ordered it. Shipped, it was like $417 after some $5 off rebate I got over Memorial Day weekend.
Heading home from work now to go play with it!
tycoonbob said:
Sears.com actually, haha. I found myself checking nowinstock hourly, until I found it show sears had it in stock, went and immediately ordered it. Shipped, it was like $417 after some $5 off rebate I got over Memorial Day weekend.
Heading home from work now to go play with it!
Click to expand...
Click to collapse
Well, so far so good. Played with it all night long, got it rooted and flashed to Primordial v3.1. Gotta say, I love it! I personally think the tablet feels great, and has amazing power. Can't wait to try the 1.6Ghz Kernel and see how that runs.
If I had to list cons for the TF101, I can only think of two. The stock keyboard can be a little laggy, but who uses the stock keyboard anyway? I'm still trying out different keyboards to see which I like best, so I'm not concerned about it. Also, the charging adapter. I wish the adapter actually clicked into the bottom of the tablet, instead of just sliding in. Think apps proprietary connector, unfortunately. But I guess it's good that it doesn't click in so if jerk on it or something, it will just slide out instead of tearing something up. Would be nice if the charger cord was a little longer, but eh...no biggie.
Overall, I love it.
Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.
Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.
It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!
Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.
Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium
I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.
This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
awww sorry to hear that , i am sure its covered in warranty
I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story
Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/
budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL
spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium
nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.
I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.
its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/
by any means, did you played with the clock levels?
oc/uc?
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium
just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.
Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.
So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...