mms isn't working for only one person - myTouch 4G Q&A, Help & Troubleshooting

I'm on a nightly build of cm7 (Not really sure which) and my mms seems to me acting up.
I can easily send pics, and I can recieve them from people, but at least one person will send me a picture and it will say "the media content was not delivered due to a picture resolution or message size restriction"
google tells me all about iphones on t-mobile having this issue, but that's not very helpful.
So.. as far as i know it's only happening with one person, I've edited my APN settings, rebooted, etc and its still being stupid. If it helps my friend is on sprint with the nexus s 4g (stock unrooted)

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T-Mobile MMS size limits?

I've recently noticed that not many people have been getting my MMSes, and today I did some tests to figure out what was happening.
It seems like pictures sent from the Nexus One using the stock messaging app has the size cap at around 1MB. From some research, T-Mobile USA seems to cap their MMSes at 300KB. Pictures taken with the Nexus One's camera using the highest settings varies from 700KB to a little over 1MB.
When I send a 700KB picture to someone, the messaging app doesn't do any resizing or compression; it'll just send it as it is and the recipient will never get it. When I try sending the larger ones that are more than 1MB, the app will resize and/or compress to about 800KB, and as expected, the recipient won't get that either. I've even tried sending these larger MMS to my email to rule out any device/service incompatibilities on the other end, but those don't go through either.
Sending something tiny, like a 7KB or 100KB picture works just fine, which sort of verifies that there's a cap.
Well, my question is, is there a way to adjust the cap in the messaging app? I don't see any options anywhere, so I kind of doubt it. I don't really want to use a 3rd party app; I think you can set the max size in ChompSMS.
Some providers resize pictures as they're travelling across the network, simply because a lot of phones have small displays/memory and can't handle something that big. You have to tell them you're using a phone that can handle it (eg. N95 or iphone) so they stop doing it.
If Tmobile are dropping the pictures entirely then that's something for them to sort out... I'm surprised they would do that.
I just finished speaking to HTC and T-Mobile. T-Mobile confirmed that MMSes are capped at 300KB, and HTC told there's no way to change the maximum in the messaging app. All they could tell me was to take pictures at a lower resolution, which wasn't the answer I was looking for... Hopefully, when the source comes out, there will be a way to add the option in there.
I'm kind of surprised no one else has run into this issue before.
:/ well, that blows. i was a little whizzed at sprint for capping at 500kb.
your option could be get on wifi, send through email to their phone (e.g. [email protected])
common addresses
I'm using handcent sms on tmobile and handcent always resizes my images when i attach them to a message. i tried the normal messaging app and when i try to attach a picture it says "compressing image". For me handcent sms is great and definitely better than the stock app.
I took your guys' thoughts into consideration, but still ran into problems.
Sending a text using email to a T-Mobile number (##########@tmomail.net) with an attachment larger than 300KB will result in the the picture never reaching the recipient. I can't say that this won't work for any of the other carriers though.
Handcent Sms does indeed resize the picture enough to send, but it converted my 800KB picture down to 14KB. It's a little too aggressive with the conversion for my taste.
I'm just hoping that it will be a relatively easy to implement a way of changing the 1MB max size on the messaging app when the source comes out.
If anyone else has any suggestions, I'd love to hear it.
TaFFeR said:
I took your guys' thoughts into consideration, but still ran into problems.
Sending a text using email to a T-Mobile number (##########@tmomail.net) with an attachment larger than 300KB will result in the the picture never reaching the recipient. I can't say that this won't work for any of the other carriers though.
Handcent Sms does indeed resize the picture enough to send, but it converted my 800KB picture down to 14KB. It's a little too aggressive with the conversion for my taste.
I'm just hoping that it will be a relatively easy to implement a way of changing the 1MB max size on the messaging app when the source comes out.
If anyone else has any suggestions, I'd love to hear it.
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Did the 14Kb figure come from the MMS when it was received or did you check it on the phone after it was sent? I'm on O2 in the UK and they seriously butcher any MMS being sent to the Android, if I send a picture to myself its immediately obvious looking in the conversation view that what I've sent and what I've received are not the same.
I too have been having this problem. I would like to stick with the stock messaging app as well. I am sure there will be an update for this I just hope it's soon.
shuflie said:
Did the 14Kb figure come from the MMS when it was received or did you check it on the phone after it was sent? I'm on O2 in the UK and they seriously butcher any MMS being sent to the Android, if I send a picture to myself its immediately obvious looking in the conversation view that what I've sent and what I've received are not the same.
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I checked on both ends. This was with Handcent though, remember. When you send, it's added to the thread where you can check the file sized of the picture. I sent it to myself to my email via MMS, and it was 14Kb on that end too.
On the other hand, if I send something < 300Kb, the picture stays intact on the receiving end. I don't think T-Mobile does any processing of the MMSes in any way.
I too, have been having problems with MMS, just as you stated.
FWIW, my observations:
-Android on VZW can receive my MMS, but I get a 1kb file with nothing in it when he sends me an MMS.
-When iPhone on ATT sends me an MMS, it comes through, but when I send him an MMS, he never gets it. Strangely, when my other friend with a G1 sends him an MMS, it doesn't come through.
-Within Tmo, MMS is fine.
I don't know anyone dumb enough to use Sprint, so I can't check on that.
-I sent a photo from my Gmail app to myself, and it came out perfectly fine. 731k on both sides.
Would be nice to have an app that automatically resizes photos to the 300kb Tmo limit.
Hmm... That's weird, I can't send anything larger than 300Kb to myself or my brother who has a G1. I thought I had this figured out, but now I don't know what's going on anymore
I just checked on my phone, sending via tmo to att...one went through, but two others didnt. i may have to switch to handcent or chompsms.

Fix for MMS failures

Just noticed this today for some reason. If I try to send an MMS to someone and I have their phone number stored as 1-234-567-8901 it will not go through, I get a permanent failure message. If I have their number stored as 1234567890, it goes through without any problems at all. Haven't seen this posted anywhere, thought it might help someone out.
Well I can't MMS messages at all. It has to do with the picture/video settings. The better the quality, the more memory it takes up and even a 10 second video clip on the highest resolution is over the sending limit.
There are specific MMS settings for picture/video and the quality looks like crap, or a phone with a 2mp camera.
I am starting to see just how horrible these android phones are. But as a formal windows mobile/iphone user, there are some things android does far better.
lettin the hussy role on my MT3G Slide
Of course the quality is crap. MMS are usually limited to 300 kB on every carrier and every phone. Don't blame Android for the same limitations that are in every Windows Mobile and iPhone. If you want to send higher quality pictures or videos to someone., send them as an email attachment.
I have had to enter the phone number without the 1 at the begining also. Sometimes it's the limitations of the network, but there is also an issue in the stock rom that glitches the message and returns it as an unable to send. I do not have the same problem on CM6 though.
slughappy1 said:
Of course the quality is crap. MMS are usually limited to 300 kB on every carrier and every phone. Don't blame Android for the same limitations that are in every Windows Mobile and iPhone. If you want to send higher quality pictures or videos to someone., send them as an email attachment.
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You must not know about the 1mb maximum on most other phones (w/o having to use 3rd party apps) so yes it is an android problem.
Also most other phones don't have crappy mms quality or at least phones made past 2006. It is pathetic to see such a great quality picture/video and then not be able to send it threw mms and even email (sometimes). Then when you see just how garbage the mms settings are, that makes it twice as bad.
lettin the hussy role on my MT3G Slide
donepate said:
I have had to enter the phone number without the 1 at the begining also. Sometimes it's the limitations of the network, but there is also an issue in the stock rom that glitches the message and returns it as an unable to send. I do not have the same problem on CM6 though.
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I guess that is the MMS fixes that are in the change log of CM6. I have always wondered what they changed.
Hussyfan said:
You must not know about the 1mb maximum on most other phones (w/o having to use 3rd party apps) so yes it is an android problem.
Also most other phones don't have crappy mms quality or at least phones made past 2006. It is pathetic to see such a great quality picture/video and then not be able to send it threw mms and even email (sometimes). Then when you see just how garbage the mms settings are, that makes it twice as bad.
lettin the hussy role on my MT3G Slide
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I grabbed the 300 kB from the MMS wikipedia page. I knew that Android defaulted to 1 mb limit for MMS. I didn't know others did though. I know that if I try and send a message to my gfs phone. It can not be over 1/2 mb, and my dads previous phone it was over 300 kB. I have never had any problem emailing a picture or video to someone. Do you have email attachment problems on your phone?
The phone itself can send a 1Mb or larger file but the carrier limits the size. It has to do with a file or something that gets checked on their servers everytime you send an MMS, if the carrier doesn't 'support' your phone it defaults to a unversal low quality message. It's a bit retarded that I get tmobiles current flagship phone, or what ever you want to call it, and they don't even seem to support it on their servers. My Blackberry 8900 could send and receive MMS messages larger than 1Mb but they limit this phone to 300kb when sending and on a good day, 50kb when receiving.
This is just great... I convince my wife that we need to switch to T-mobile... Get unlimited data plans and android phones. I get the vibrant, she gets the mt3gs... This phone is highly frustrating for her... What a piece of crap. This MMS issue is the icing on the cake
The update was suppose to fix the wifi mms issue. It did for a bit but it has come back. I think it's tmo and their data connection. I just turn off wifi and download the pic and turn it back on. No biggie.
Sent from my T-Mobile myTouch 3G Slide using XDA App

picture messaging problem

I am having trouble texting mesages with picture attachments and I cannot receive them. My friend texted me a 123kb size picture. When I press download it says downloading but it never finishes or even starts. I tried texting myself a pic and it won't even send it (it just says sending forever). I am running 2.3.1 (I think) so can I fix this with an update or is this problem a result of something else.
I'm not quite sure if there is an update that fixes that. But I know that there is a option in your stock SMS that auto retrieves pic msgs. Make sure that's checked. And make sure your getting data connection (signal bar should be green)
Disclaimer: not a tech genius just putting in my two cents. Hope it helps a little.
mac227 said:
I am having trouble texting mesages with picture attachments and I cannot receive them. My friend texted me a 123kb size picture. When I press download it says downloading but it never finishes or even starts. I tried texting myself a pic and it won't even send it (it just says sending forever). I am running 2.3.1 (I think) so can I fix this with an update or is this problem a result of something else.
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Click to collapse
must be something wrong with your MMS settings. MMS has always worked for me on every version 2.3 up to 2.3.3.
Has your account been enabled for MMS?
I have unlimited texting on my t-mobile account. On my old phone (non smartphone) I would send and receive pics with now problems whatsoever.
I chacked the setting to my sms and I have the auto retrive messages checked. I don't see anything that says auto retrieve mms or anything like that. I have 2 green bars of signal and tried sending the pics and it still doesn't send or receive. This is frustrating.
nevermind, problem solved--I did not have data enabled or access points set.

Anyone having trouble with receiving grayscale MMS messages? (VZW Play)

I have received several MMS messages since I got my Play, and none of them come to me in color. It is always a weird grainy grayscale picture. I can send pics fine in color though.
All pics I receive through the stock messaging app and handcent are in .WBMP format??
EDIT: I got my friend to change their handcent settings for MMS to send 300KB instead of 1MB and that fixed the problem. For some reason at the 1MB setting Verizon converts the pic to grayscale .wbmp format.
Weird problem since even on dumbphones the 1MB mms setting never messed anything up, and they received the messages in color. I wonder if this is something that can be fixed in the 2.3.3 update?
Bump. New Xperia Play since the old one was completely broken. This phone was working fine for a few weeks, but this morning the problem cropped back up. This is ****ing annoying.

Can't send MMS messages (pictures / audio)

Hey there,
I have an Unlocked Verizon HTC 10 running Viper10 5.11
I've been loving the phone and Viper10, but I must have overlooked something or maybe there was a glitch somewhere because I can't send MMS messages, and I'm pretty sure I haven't been able to since the beginning of using the phone (I immediately installed Viper10 after buying, never used it stock).
So my problem that I'm hoping someone can help me with is that I can't send MMS messages at all. If it helps, I installed Viper10 without the stock Messenger app, and I use Handcent for all texting. I'm using the default settings in Handcent for sending MMS which auto-downscales images to be 1MB if they are larger. But it fails to send anything over MMS regardless of size (it even fails to send pics/audio <100kb).
In trying to research the problem on my own, I've read that the issue might be related to some, any, or none of the following: Preferred Network, Network Preference, wrong APN settings, or incorrect firmware version for my setup.
So I'm a bit unclear on how to proceed. I'm hoping I can fix this without reinstalling Viper10 but if it comes to that I will.
I've attached screenshots that might be helpful. And I'm happy to provide more if it helps. I'm sure someone here knows how to get me in the right direction. Thanks!

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