Fix for MMS failures - myTouch 3G Slide General

Just noticed this today for some reason. If I try to send an MMS to someone and I have their phone number stored as 1-234-567-8901 it will not go through, I get a permanent failure message. If I have their number stored as 1234567890, it goes through without any problems at all. Haven't seen this posted anywhere, thought it might help someone out.

Well I can't MMS messages at all. It has to do with the picture/video settings. The better the quality, the more memory it takes up and even a 10 second video clip on the highest resolution is over the sending limit.
There are specific MMS settings for picture/video and the quality looks like crap, or a phone with a 2mp camera.
I am starting to see just how horrible these android phones are. But as a formal windows mobile/iphone user, there are some things android does far better.
lettin the hussy role on my MT3G Slide

Of course the quality is crap. MMS are usually limited to 300 kB on every carrier and every phone. Don't blame Android for the same limitations that are in every Windows Mobile and iPhone. If you want to send higher quality pictures or videos to someone., send them as an email attachment.

I have had to enter the phone number without the 1 at the begining also. Sometimes it's the limitations of the network, but there is also an issue in the stock rom that glitches the message and returns it as an unable to send. I do not have the same problem on CM6 though.

slughappy1 said:
Of course the quality is crap. MMS are usually limited to 300 kB on every carrier and every phone. Don't blame Android for the same limitations that are in every Windows Mobile and iPhone. If you want to send higher quality pictures or videos to someone., send them as an email attachment.
Click to expand...
Click to collapse
You must not know about the 1mb maximum on most other phones (w/o having to use 3rd party apps) so yes it is an android problem.
Also most other phones don't have crappy mms quality or at least phones made past 2006. It is pathetic to see such a great quality picture/video and then not be able to send it threw mms and even email (sometimes). Then when you see just how garbage the mms settings are, that makes it twice as bad.
lettin the hussy role on my MT3G Slide

donepate said:
I have had to enter the phone number without the 1 at the begining also. Sometimes it's the limitations of the network, but there is also an issue in the stock rom that glitches the message and returns it as an unable to send. I do not have the same problem on CM6 though.
Click to expand...
Click to collapse
I guess that is the MMS fixes that are in the change log of CM6. I have always wondered what they changed.
Hussyfan said:
You must not know about the 1mb maximum on most other phones (w/o having to use 3rd party apps) so yes it is an android problem.
Also most other phones don't have crappy mms quality or at least phones made past 2006. It is pathetic to see such a great quality picture/video and then not be able to send it threw mms and even email (sometimes). Then when you see just how garbage the mms settings are, that makes it twice as bad.
lettin the hussy role on my MT3G Slide
Click to expand...
Click to collapse
I grabbed the 300 kB from the MMS wikipedia page. I knew that Android defaulted to 1 mb limit for MMS. I didn't know others did though. I know that if I try and send a message to my gfs phone. It can not be over 1/2 mb, and my dads previous phone it was over 300 kB. I have never had any problem emailing a picture or video to someone. Do you have email attachment problems on your phone?

The phone itself can send a 1Mb or larger file but the carrier limits the size. It has to do with a file or something that gets checked on their servers everytime you send an MMS, if the carrier doesn't 'support' your phone it defaults to a unversal low quality message. It's a bit retarded that I get tmobiles current flagship phone, or what ever you want to call it, and they don't even seem to support it on their servers. My Blackberry 8900 could send and receive MMS messages larger than 1Mb but they limit this phone to 300kb when sending and on a good day, 50kb when receiving.

This is just great... I convince my wife that we need to switch to T-mobile... Get unlimited data plans and android phones. I get the vibrant, she gets the mt3gs... This phone is highly frustrating for her... What a piece of crap. This MMS issue is the icing on the cake

The update was suppose to fix the wifi mms issue. It did for a bit but it has come back. I think it's tmo and their data connection. I just turn off wifi and download the pic and turn it back on. No biggie.
Sent from my T-Mobile myTouch 3G Slide using XDA App

Related

MMS (picture messaging) HELP!!!!

I have t-mobile in los angeles ca with a HTC TOUCH HD. it took me along time to configure the mms setting, well long story short when someone sends me a MMS (picture message) it opens at 160x120 which is really small (3-7kb no more) i can send big pictures like 30-40+kb i just cant recieve them. ive tried to find setting to change this but i cant, ive been with tmobile and htc support with no help. ive used different phones from friends but no luck. what can this be???? so again basically they send me 23 or larger kb picture but my phone opens them at no more than 7kb, why is it chopping up so much how can i fix this???
Sounds like T-mobile just don't allow biger pictures.
rd2000 said:
Sounds like T-mobile just don't allow biger pictures.
Click to expand...
Click to collapse
thats what i thought, but i didnt have any problems with my previous phone (t-mobile dash/htc s630) i was able to recieve photos over 7kb. how's everyone else doing with picture messaging on there touch hd
is everyone else recieving normal sized picture messages
No proplem here, just send 1600x1200 image (80k) message for myself, shows exaxtly like the one I sended.
am having the same problem all my pictures are coming in Small..
this is happening to me to tiny pics coming in,but my limit from o2 is 300kb
after reading some things on the net it seems its an o2 issue but one im unlikely to get resolved from o2 as they dont support the hd,and cant find a solution

My G1 MMS making pics too small

When someone sends me a MMS on my g1, the phone always converts the size upon receiving and it's ridiculously small, just wondering how exactly i can fix this issue. Cheers
Edit: Just realised I put this in the Dev section, don't suppose it could be moved to the General? Thanks.
The conversion is done on the sending end, not the receiving end (I believe). So if its too small, its your friend's fault, not your phone's. Its done to conserve bandwidth as larger pics would take too long to send on an Edge network or if they have a bandwidth cap.
and somehow you think this thread belongs in development section?
I can take your post 2 ways:
1) the resolution and size of the picture is too small, as in when you download, use them on a computer, or something else
2) the size of the picture is too small, that you can't make out the details on the phone
If it is 2, then maybe you can use the forward option, which will allow you a fullscreen view.
wrong section bro
Ah.... I remember having that issue on WM with MMS. The only fix is a registry edit which seems almost impossible on the G1. May be there is some way to edit one of the lib files that controls MMS. Plus, you need to try and send it to some else and see if they get a small pic too. May be a friend with a smartphone (which has many more sending/receiving options in their MMS settings)
Just to make this clear, this is not the senders fault, as I recieved the full version of the image (640x480) in my O2 Bluebook (online "safe" for SMS/MMS messages). It is either the network which detects that you are only connected through EDGE, or the G1 that downscales.
I will try to test this, first through 3G/HSDPA and then through EDGE
Zappza said:
Just to make this clear, this is not the senders fault, as I recieved the full version of the image (640x480) in my O2 Bluebook (online "safe" for SMS/MMS messages). It is either the network which detects that you are only connected through EDGE, or the G1 that downscales.
I will try to test this, first through 3G/HSDPA and then through EDGE
Click to expand...
Click to collapse
Okey, I have just confirmed my assumptions.
I tried to send the same message to myself twice from my Carriers internet page. If I was connected to a 3G/HSDPA network, I got the full resolution of 803x2497 and size of the picture. If I was connected to an EDGE network, I only got a resolution of 170x528.
I guess this is by the G1s design

T-Mobile MMS size limits?

I've recently noticed that not many people have been getting my MMSes, and today I did some tests to figure out what was happening.
It seems like pictures sent from the Nexus One using the stock messaging app has the size cap at around 1MB. From some research, T-Mobile USA seems to cap their MMSes at 300KB. Pictures taken with the Nexus One's camera using the highest settings varies from 700KB to a little over 1MB.
When I send a 700KB picture to someone, the messaging app doesn't do any resizing or compression; it'll just send it as it is and the recipient will never get it. When I try sending the larger ones that are more than 1MB, the app will resize and/or compress to about 800KB, and as expected, the recipient won't get that either. I've even tried sending these larger MMS to my email to rule out any device/service incompatibilities on the other end, but those don't go through either.
Sending something tiny, like a 7KB or 100KB picture works just fine, which sort of verifies that there's a cap.
Well, my question is, is there a way to adjust the cap in the messaging app? I don't see any options anywhere, so I kind of doubt it. I don't really want to use a 3rd party app; I think you can set the max size in ChompSMS.
Some providers resize pictures as they're travelling across the network, simply because a lot of phones have small displays/memory and can't handle something that big. You have to tell them you're using a phone that can handle it (eg. N95 or iphone) so they stop doing it.
If Tmobile are dropping the pictures entirely then that's something for them to sort out... I'm surprised they would do that.
I just finished speaking to HTC and T-Mobile. T-Mobile confirmed that MMSes are capped at 300KB, and HTC told there's no way to change the maximum in the messaging app. All they could tell me was to take pictures at a lower resolution, which wasn't the answer I was looking for... Hopefully, when the source comes out, there will be a way to add the option in there.
I'm kind of surprised no one else has run into this issue before.
:/ well, that blows. i was a little whizzed at sprint for capping at 500kb.
your option could be get on wifi, send through email to their phone (e.g. [email protected])
common addresses
I'm using handcent sms on tmobile and handcent always resizes my images when i attach them to a message. i tried the normal messaging app and when i try to attach a picture it says "compressing image". For me handcent sms is great and definitely better than the stock app.
I took your guys' thoughts into consideration, but still ran into problems.
Sending a text using email to a T-Mobile number (##########@tmomail.net) with an attachment larger than 300KB will result in the the picture never reaching the recipient. I can't say that this won't work for any of the other carriers though.
Handcent Sms does indeed resize the picture enough to send, but it converted my 800KB picture down to 14KB. It's a little too aggressive with the conversion for my taste.
I'm just hoping that it will be a relatively easy to implement a way of changing the 1MB max size on the messaging app when the source comes out.
If anyone else has any suggestions, I'd love to hear it.
TaFFeR said:
I took your guys' thoughts into consideration, but still ran into problems.
Sending a text using email to a T-Mobile number (##########@tmomail.net) with an attachment larger than 300KB will result in the the picture never reaching the recipient. I can't say that this won't work for any of the other carriers though.
Handcent Sms does indeed resize the picture enough to send, but it converted my 800KB picture down to 14KB. It's a little too aggressive with the conversion for my taste.
I'm just hoping that it will be a relatively easy to implement a way of changing the 1MB max size on the messaging app when the source comes out.
If anyone else has any suggestions, I'd love to hear it.
Click to expand...
Click to collapse
Did the 14Kb figure come from the MMS when it was received or did you check it on the phone after it was sent? I'm on O2 in the UK and they seriously butcher any MMS being sent to the Android, if I send a picture to myself its immediately obvious looking in the conversation view that what I've sent and what I've received are not the same.
I too have been having this problem. I would like to stick with the stock messaging app as well. I am sure there will be an update for this I just hope it's soon.
shuflie said:
Did the 14Kb figure come from the MMS when it was received or did you check it on the phone after it was sent? I'm on O2 in the UK and they seriously butcher any MMS being sent to the Android, if I send a picture to myself its immediately obvious looking in the conversation view that what I've sent and what I've received are not the same.
Click to expand...
Click to collapse
I checked on both ends. This was with Handcent though, remember. When you send, it's added to the thread where you can check the file sized of the picture. I sent it to myself to my email via MMS, and it was 14Kb on that end too.
On the other hand, if I send something < 300Kb, the picture stays intact on the receiving end. I don't think T-Mobile does any processing of the MMSes in any way.
I too, have been having problems with MMS, just as you stated.
FWIW, my observations:
-Android on VZW can receive my MMS, but I get a 1kb file with nothing in it when he sends me an MMS.
-When iPhone on ATT sends me an MMS, it comes through, but when I send him an MMS, he never gets it. Strangely, when my other friend with a G1 sends him an MMS, it doesn't come through.
-Within Tmo, MMS is fine.
I don't know anyone dumb enough to use Sprint, so I can't check on that.
-I sent a photo from my Gmail app to myself, and it came out perfectly fine. 731k on both sides.
Would be nice to have an app that automatically resizes photos to the 300kb Tmo limit.
Hmm... That's weird, I can't send anything larger than 300Kb to myself or my brother who has a G1. I thought I had this figured out, but now I don't know what's going on anymore
I just checked on my phone, sending via tmo to att...one went through, but two others didnt. i may have to switch to handcent or chompsms.

Strange MMS issue

Hello all,
I have a really strange problem with MMS on my t-mobile HTC HD2. I can send an MMS to myself without any issues (successfully sends and receives). Picture pops up perfectly. No issues. Good!
So I try to send an MMS to another phone (an iphone which can also send/ receive MMS without problems) and I get a couple delivery reports, the first says that the message has been delivered and the second says the message has been rejected (MMS is not received by the other phone). Both phones can send MMS to themselves without issues so I know MMS is working. And the iphone can send MMS to the HTC HD2 without problems. But the problem happens when the HTC HD2 tries to send an MMS to another phone (I've also tried to send a couple MMS' overseas but got the same rejected delivery report). What's the deal?
Any suggestions are greatly appreciated.
Thanks!
I see you are focused soley on MMS. This may be simply a matter of sizes.
Your HD2 may be sending MMS with attachments larger than the iPhone is prepared to accept, either due to network or software limitations.
I have an old hack that let's me send up to 600k through T-Mobile, but anything over 200k is rejected by my sister's phone over on Sprint.
Again, not sure if this is software or network, but it could be the problem. Give it a shot with a smaller file size and let us know how it went.
Snarksneeze said:
I see you are focused soley on MMS. This may be simply a matter of sizes.
Your HD2 may be sending MMS with attachments larger than the iPhone is prepared to accept, either due to network or software limitations.
I have an old hack that let's me send up to 600k through T-Mobile, but anything over 200k is rejected by my sister's phone over on Sprint.
Again, not sure if this is software or network, but it could be the problem. Give it a shot with a smaller file size and let us know how it went.
Click to expand...
Click to collapse
Yea, that was the first thing I suspected so I decided to deal with image sizes less than 200K to be on the safe side (specifically 90K and 157K). Sadly, it still did not work.
Thank you sir.
htpw16 said:
Yea, that was the first thing I suspected so I decided to deal with image sizes less than 200K to be on the safe side (specifically 90K and 157K). Sadly, it still did not work.
Thank you sir.
Click to expand...
Click to collapse
Glad you checked that, good thinking
Okay, I saw something on here the other day about the HD2 sending or receiving thumbnail'd images. Check that out and see if there's some sort of fix offered. It's possible your MMS settings are just a wee bit off.
Oh, is the iPhone and HD2 on the same network?
Snarksneeze said:
Glad you checked that, good thinking
Okay, I saw something on here the other day about the HD2 sending or receiving thumbnail'd images. Check that out and see if there's some sort of fix offered. It's possible your MMS settings are just a wee bit off.
Oh, is the iPhone and HD2 on the same network?
Click to expand...
Click to collapse
Yea, the iPhone and HD2 are both on T-Mobile.
As far as the MMS settings, I am using the same settings on both phones. I sent an MMS to a friend of mine who also has an HD2 on T-Mobile and it was sent/received successfully. It seems like its having problems with phones other than HD2's (MMS rejected when sent to a Nokia N97, N95 and my iPhone). Its my understanding that if you have the ability to receive MMS you should be able to send MMS since the same settings are used.
htpw16 said:
Yea, the iPhone and HD2 are both on T-Mobile.
As far as the MMS settings, I am using the same settings on both phones. I sent an MMS to a friend of mine who also has an HD2 on T-Mobile and it was sent/received successfully. It seems like its having problems with phones other than HD2's (MMS rejected when sent to a Nokia N97, N95 and my iPhone). Its my understanding that if you have the ability to receive MMS you should be able to send MMS since the same settings are used.
Click to expand...
Click to collapse
OK, this is the last thing I can think of, sorry :\
Are you perhaps using a format that the iPhone doesn't accept, like PNG or BMP or something?
I know that the HD2 camera supports multiple outputs, but I know next to nothing about the iPhone...
Snarksneeze said:
OK, this is the last thing I can think of, sorry :\
Are you perhaps using a format that the iPhone doesn't accept, like PNG or BMP or something?
I know that the HD2 camera supports multiple outputs, but I know next to nothing about the iPhone...
Click to expand...
Click to collapse
Perhaps the iPhone isn't the best platform to test if MMS is working (without jailbreaking). I tried it with another phone and it worked fine. Read about carrier bundles in Cydia, tried that and it worked. I seriously do not know how that worked since all that does is put the MMS settings automatically for you which were exactly what I already had. But it now works. Weird.
Thanks for your help.
htpw16 said:
Perhaps the iPhone isn't the best platform to test if MMS is working (without jailbreaking). I tried it with another phone and it worked fine. Read about carrier bundles in Cydia, tried that and it worked. I seriously do not know how that worked since all that does is put the MMS settings automatically for you which were exactly what I already had. But it now works. Weird.
Thanks for your help.
Click to expand...
Click to collapse
I hate solutions like this
Others will come along with the same issue and then read the solution and say, "Damn, that didn't help!"
Oh, well, at least you fixed yours. Good going!
Issue resolved. Thread closed

MMS Question

Is anyone else having issues sending picture mail over 2MB's???? The images just won't send, but when I reduce the size (using picsay pro) the image sends. WTF??? MMS size limit here??
Yes, I have been having that issue, I cant even send screen caps "File is too large" using stock app and also Textra; also does freaking verizon really block MMS over WiFi ??? I just moved from Sprint and I am beginning to regret it... http://i.imgur.com/lMOq8YS.jpg
This is why most everyone I know uses Telegram, Whatsapp, Hangouts.... I mean really? We pay $20/mo for MMS for these kinds of limits? lol. Wireless Carriers are loving how we let them rape us... heck, we hand them the lube and smile willingly. (yeah yeah, unlimited sms is free now, but still part of the overall plan cost).

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