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Error Code 67 - What Happened?

I have the most perfect running Hero on Damage Controls 2.08.1 rom. Last night I plugged it in for charging and this morning when I unlocked the phone I was greeted by "Error Code 67 - Registration Failure - PCS Vision user name or password is incorrect". I didn't change a thing. The phone half of the device still works but the data half has quit. What happened?? Anyone else have this problem?
Love some help.........
Thanks for your time........
Lisa

mslisaj said:
I have the most perfect running Hero on Damage Controls 2.08.1 rom. Last night I plugged it in for charging and this morning when I unlocked the phone I was greeted by "Error Code 67 - Registration Failure - PCS Vision user name or password is incorrect". I didn't change a thing. The phone half of the device still works but the data half has quit. What happened?? Anyone else have this problem?
Love some help.........
Thanks for our time........
Lisa
Click to expand...
Click to collapse
Have you tried any of the following:
1. Reboot?
2. Update Profile in Settings->About Phone->System Updates
I received that error when attempting to USB tether.
Let us know what you find.

toggle airplane mode on off

Yes I tried to shut the phone down and rebooted and then I shut the phone down and took the battery out, put it all back together and rebooted and same thing. I just followed you directions and tried to update profile and while I have done this one thing in the past and it has taken some time, this time it was a five second check and dumped right back with the code 67 again. It's definitely not seeing the data information.
Plus it said "profile could not be updated - call customer service with code: 1012

mslisaj said:
Plus it said "profile could not be updated - call customer service with code: 1012
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Click to collapse
I've received that before and it sort of fixed itself over the course of the day. Have you tried the Airplane mode on-off?
Could just be a Sprint thing, and not necessarily something on your end.

I just tried toggling the airplane mode on and off and then on again and still the same problem...........
If I have to call Sprint, what software do I tell them I'm running?
I would hate to go back to 1.5 to get this worked on.........

mslisaj said:
I just tried toggling the airplane mode on and off and then on again and still the same problem...........
If I have to call Sprint, what software do I tell them I'm running?
I would hate to go back to 1.5 to get this worked on.........
Click to expand...
Click to collapse
Like I said, try waiting it out for a little bit. If Sprint asks tell them 2.1 (just don't mention its not the official one!)

Plus from all my reading don't do the new OTA update either.............
I hope running DC would prevent them from running something on my phone in the background. I really love my phone the way it is - when it's working of course...

How's this for weird gentlemen? I activated my wifi to just check the device as I have that in my home. The device worked fine and had internet access and did it's thing via wifi. I decided to do the "Update Profile in Settings->About Phone->System Updates" and it worked through that method. Apparently I just needed to up date my profile. The Hero is back working perfectly like it always has.
This was a scare for me as this Hero works so well on DC compared to the horror stories I have read about official stuff. But thank you guys a million for your help and I owe you all a beer..........
Thanks so much........
Lisa

mslisaj said:
How's this for weird gentlemen? I activated my wifi to just check the device as I have that in my home. The device worked fine and had internet access and did it's thing via wifi. I decided to do the "Update Profile in Settings->About Phone->System Updates" and it worked through that method. Apparently I just needed to up date my profile. The Hero is back working perfectly like it always has.
This was a scare for me as this Hero works so well on DC compared to the horror stories I have read about official stuff. But thank you guys a million for your help and I owe you all a beer..........
Thanks so much........
Lisa
Click to expand...
Click to collapse
While it is odd, sometimes phones just love to test our patience and knowledge. I always remind myself it is just a phone.

data call failure error 67

anybody else get constant data call failures when taking the phone out of sleep mode after disabling data connection always on? i was told turning it off will help battery life. the only way i can fix it is by updating my profile or doing a full data profile reset.
this has happened on both damage & fresh roms.

Did it happen yesterday about 2pm est? I have the paper at home with the instructions. I had to call advanced tech support twice yesterday and it finally cleared up around 7pm est after a couple of internet resets in advanced hidden menu. The one that worked, I didn't update profile, updated prl automatically. I cancelled when it tried looking for updates. Phone is working good today!
Sent from my PC36100 using XDA App

markus_del_marko said:
anybody else get constant data call failures when taking the phone out of sleep mode after disabling data connection always on? i was told turning it off will help battery life. the only way i can fix it is by updating my profile or doing a full data profile reset.
this has happened on both damage & fresh roms.
Click to expand...
Click to collapse
Have you flashed one of the customer kernels recently?

no custom kernels were used. this happened both yesterday and today with 2 different roms.

When I get that error I just do a Update Profile, it clears it right up.

danoftw said:
When I get that error I just do a Update Profile, it clears it right up.
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exactly what i do too...

danoftw said:
When I get that error I just do a Update Profile, it clears it right up.
Click to expand...
Click to collapse
i know this, my question is why does it keep happening?

reboot
i had the same thing.
you should reflash fresh...

I had this constantly happen to me. I did ##rtn# and haven't it happen once since then.
Sent from my PC36100 using XDA App

i get this error when trying to connect to my PC via Internet Sharing with 3/4G.
It workes fine with WiFi though.
I will most likely end up calling Sprint to see what's up with this.

i posted fix here
http://forum.xda-developers.com/showthread.php?p=11836696#post11836696
posted solution here hope that helps

Error Code 67 - No 3G Data - Out of the blue!

Just happened out of the blue. Had wifi on, but wasn't at home, so went to turn it of, did some facebook checking and then checked for a prl update...now no 3g data and EC67.
Looks like it forgot our sprint user name and password.
Tried doing a ##3282#, which did nothing and ##775# doesn't work.
Running Fresh 3.2 and the new htc kernel.
Sent from my PC36100 using XDA App

Have you tried updating profile? That'll usually fixit
Sent from my PC36100 using XDA App

kixcastillo77 said:
Have you tried updating profile? That'll usually do it
Sent from my PC36100 using XDA App
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Click to collapse
Tried that but of course sense 3G doesn't work, it gave me the same error faster than I could press dismiss.
I'll try again via wifi and 4g.
EDIT: Looks like that fixed it - Thanks! Haha. I can't believe that I didn't think to try it over wifi/4g, but I remember trying to update my PRL over wifi/4g and it wouldn't work, awhile back.
EDIT 2: It didn't work. Haha. The Firmware updated without giving me the error, but now the profile update is giving me a 1020 error.
EDIT 3: I think I fixed it. I remembered that I had that startup cleaner app running and that it might be killing off the handsfree updater. Looks like I'm golden now.

I had the same issue yesterday, I updated profile a few times, didn't work. Updated PRL twice, it worked. I think it was a coincidence that it worked, probably an issue at Sprint's end.

I was having this issue last night and couldnt figure out why.. my wifi tether kept stalling out and my 3g kept going in and out.

Same here, they must have done something yesterday

Welcome to hell, dude. My wife and I have been experiencing these errors for weeks now. I have tried everything in the book and nothing seems to be a permanent fix. Updating PRL and Profile is temporary at best. PRI Update to 1.40, then to 1.77 did nothing either. This bites.

Wow. When it first happened I was taking my Grandma to the store and half expected to find everybody on XDA freaking out and it had been some national/regional bug that screwed everybody's evo up - Must not have been big, but something to hit a few of us.
It's working just fine this morning after I did a ##3282# and turned up startup cleaner.

I had this same issue the last couple days. Fine today so far. Nyc area btw.
Sent from the void...

I just called them and they told me that they are having network issues in my area and there is an "open ticket." I'm sitting here thinking something is wrong with my phone until 3 other people on sprint told me they couldnt make calls.

same here nyc also did 1.7 pri update i figure thats was the problem now i am stuck with 1.34 (hours and hours took me to go back ) now i dont know what to do should i go back to 1.7 since is every one?

sf103100 said:
same here nyc also did 1.7 pri update i figure thats was the problem now i am stuck with 1.34 (hours and hours took me to go back ) now i dont know what to do should i go back to 1.7 since is every one?
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Not the PRI. I've been with 1.34 forever, never changed it and I had this issue.

wuclan48 said:
Not the PRI. I've been with 1.34 forever, never changed it and I had this issue.
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Click to collapse
i had 1.40 did update to 1.7 had major problems so i had to go back to 1.34 now i cant get 1.40 back (i dont have problems with 1.34 )
Just be clear

sf103100 said:
i had 1.40 did update to 1.7 had major problems so i had to go back to 1.34 now i cant get 1.40 back (i dont have problems with 1.34 )
Just be clear
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Click to collapse
I updated to the 1.7 PRI last night after I got the error codes figured out. Haven't had a problem, yet, but it's been off this morning anyhow.
Never had a problem with 1.34 PRI, but last night, after installing 1.7, I did a few speedtests in bed and I constantly got 150/190 up and 550/600 down, and before I was getting either better than those, by 50% or worse than those by 50%.

This is a frequent occurrence (at least in New York City). It's annoying but don't worry about it. Anything you try to correct it will only be a temporary fix until it eventually goes away at random.

I've had Error Code 67 come up once in a while since I got my phone. Sometimes it comes in bursts, maybe 4 or 5 in a row. Super annoying. I called Sprint today and they had me update the profile a couple of times which did nothing as I kept getting the error while on the phone with them. They are sending me out a replacement Evo in the mail which I should get tomorrow. I'll report if it fixes the problem. Tech Support mentioned they do have them in stock if anyone else feels like they might be in the same boat.

FunkyAroma said:
This is a frequent occurrence (at least in New York City). It's annoying but don't worry about it. Anything you try to correct it will only be a temporary fix until it eventually goes away at random.
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Click to collapse
I'm in NYC as well and I can't stand this error. If there was a way to supress I would be a lot more happy since if the error pops up while you are typing a number into the dialer it will clear out all the numbers after you press dismiss.

The error code is a result of Sprint working on upgrading the network to increase 3G capacity. I was getting the error messages when my PRI was 1.37, and I have gotten them a few times after updating to 1.77. At first I used to try updating my profile, but I would get the error message again. What worked for me was turning off my 4G (I'm in NYC, and there is a few test towers up), then turning on airplane mode for a minute or so, then turning it off again. For me, the 3G would kick in, and I won't have the error.

I am getting the error on 3G with 4g off or 4g since I got the phone. Sprint rep said it's not normal so Lets see what my replacement does.

looks like it hard us in NYC hard.
anyone else have horrendous battery life today after fixing this? I barely used it, I only got about 8 hours. I fully charged it when i got home, and literally watched it go down from 100% to 80% in 15 minutes..

[Q] Error sending/receiving MMS "National access coverage not available."

Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott

Dial *228 and update your PRL.

silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.

I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...

OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.

Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.

OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.

rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
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Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.

my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through

1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
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Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.

Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.

rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
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Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.

This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.

i turn airplane mode on then off... works for me

Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App

S.Meezy said:
i turn airplane mode on then off... works for me
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Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
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Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.

Error code 107?

I keep getting an error that pops up on my phone occasionally : Error code 107 - data call failure.
Anyone know anything about this or how to fix it? My Mom gets it on her shift too. It's annoying, but doesn't seem to affect anything on the phone.

tatonka_hero said:
I keep getting an error that pops up on my phone occasionally : Error code 107 - data call failure.
Anyone know anything about this or how to fix it? My Mom gets it on her shift too. It's annoying, but doesn't seem to affect anything on the phone.
Click to expand...
Click to collapse
I got it a lot on my hero, and when I first got my Shift. I called and complained, told them I'd already been through factory resets, ## dialer codes, everything.
Eventually after a couple girls finished reading an apparent universal HTC tech support guide to me they passed me along to a nice fellow. He said he'd seen that problem a lot, changed my user name, I reset my data profile again and VOILA! Over a month, no data call failure!
Sent from my MikShift.

In settings, wouldn't update profile fix this? Even though errors might pop up during the process, just ignore them and let the update do it's thing. That is if it is what I think it is.

herbthehammer said:
In settings, wouldn't update profile fix this? Even though errors might pop up during the process, just ignore them and let the update do it's thing. That is if it is what I think it is.
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yep your right... i think ...

amehdi43 said:
yep your right... i think ...
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Not every time. For me update/reset/complete device wipe didn't do it. Even ruu'd and did factory reset that way (since factory reset in our current bootloader boots to clockwork, wanted everything back stock.)
Sent from my MikShift.

I get this once in a while also, but it happens when I go from roaming to Sprint. Or at least that seems to me when it happens.
Sent from my HTC EVO Shift 4G using XDA App

herbthehammer said:
In settings, wouldn't update profile fix this? Even though errors might pop up during the process, just ignore them and let the update do it's thing. That is if it is what I think it is.
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wardfan220 said:
I get this once in a while also, but it happens when I go from roaming to Sprint. Or at least that seems to me when it happens.
Sent from my HTC EVO Shift 4G using XDA App
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Updating the profile didn't fix it. I updated it Tuesday afternoon with no errors popping up, and still got the error code 107 this morning.
I think Wardfan220 is at least partially correct. More often than not, it happens at home, where I'm roaming about 90% of the time. It happens at work occasionally though, but that's on a repeater, so I could see that being the cause. I never got the error on my Hero though, that's why I was thinking it was an issue with just this phone.

tatonka_hero said:
Updating the profile didn't fix it. I updated it Tuesday afternoon with no errors popping up, and still got the error code 107 this morning.
I think Wardfan220 is at least partially correct. More often than not, it happens at home, where I'm roaming about 90% of the time. It happens at work occasionally though, but that's on a repeater, so I could see that being the cause. I never got the error on my Hero though, that's why I was thinking it was an issue with just this phone.
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Yeah, I never got it on my Hero also, but it seems to be, for me at least, when switching from roaming back to Sprint's network and vise versa, I was also getting a 107 erroe with my data at one point, but that was jsut a billing issue (wife didn't pay, lol).