Database Users

Mobile network greyed out

For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App

No one has any idea why this happens?

Is your phone stock?

it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.

exigent said:
For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I had that problem when I was running adrylalyne's Vanilla FrankenROM. It's the sole reason why I had to quit running it. It was a seriously annoying once-in-a-while thing at first but once I'd been running it for about 24 hours, it seemed to happen ALL THE TIME and got to the point where sometimes even a reboot wouldn't fix it. I haven't had it on any other ROM, though.
I was running the leaked radio (2.05?) when I had that ROM. Now that I've got 2.15, I've been thinking about giving it another shot.
patches152 said:
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
Click to expand...
Click to collapse
No, the connection completely goes away. It's not just "I can't see the 3G symbol"... The phone actually has NO data connection and it seems impossible to get it to come back without a reboot.

2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App

in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?

patches152 said:
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
Click to expand...
Click to collapse
Not an indicator problem. The phone truly has no connection.
gruss01 said:
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Good to know. I think I will try that FrankenROM again, then.

i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?

patches152 said:
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
Click to expand...
Click to collapse
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.

Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App

To the OP, this happened to me today using Sky Raider Sense 2.5.2. I also had to restart, so it's not only you that has the problem.

patches152 said:
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What he was talking about being greyed out is when you go into Menu> Settings> Wireless & Networks, the place where you check to turn Mobile networks on and off is greyed out with the text of "Turning on..." below.

well now i feel like a giant ass, lol!

jtcarnes said:
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
Click to expand...
Click to collapse
Same thing happened to me over the weekend. I was in a tiny town in Texas that apparently had no 3g and I was unable to do anything that used the data connection. Reboot didn't work, neither did changing the Mobile Directory Number to all zeros when pressing ##program>NAM-General (as was suggested on a different forum which I cannot link to). What sucks is that it's highly unlikely I can duplicate this problem since there is probably good 3g coverage around the verizon store in the city where I live. I called verizon and the person said something about that area not having access to the data network, which I don't believe because when I was screwing with the settings under ##program I managed to get a text message. My wife's Samsung Vibrant (I know, different network) had no 3g but she was still able to access all apps that required the data network.

When my wife's Incredible was stock, this happened to her. It wouldn't connect to 3G. When going into settings and checking it out, "Mobile Network" was all grayed out. After LONG discussions with Verizon Tech Dept, 2 factory resets later, they found the problem to be on their end with the phone being "lost" on their system. They reset something (didn't tell me what) and bingo! her phone had 3G again.

I just had it happen to me. Reboot fixed it, but I'd like to know why its happening so I can tell my friends at VZW to look into it...
Sent from my ADR6300 using XDA App

Still happening to me. I told the tech that a bunch of people in the forums were saying it was a problem on their end, something about my phone needing to be removed from and then added back to the data plan, and they told me that they'd look into it. Eventually the 3g came back on its own like it always has when I have this problem, and the next day I got a text from verizon saying the issue had been fixed (which I doubt consisted of anything more than someone having the system send me a text saying the issue had been fixed). I've had this problem when my phone was stock, when I updated to the 2.05 baseband, and now that I've rooted and installed skyraider. Not exactly the experience I anticipated when I left the iphone 3g...

noticed another thing, idk if related...my gmail will "quit" working...meaning, it shows i have new emails inside the app, but they haven't pulled to my phone yet. the refresh button in the app, and the sync now button under accounts don't work, i had to do a nand wipe and restore a file from a day ago. i think it's app related, because it always seemed to happen after i updated some apps in the market, but one of the times (this last time) i didn't update the apps, i deleted them and it still happened. all other data and network connections work fine, only gmail. prolly not related, but thought i'd throw it out there

regaining data connection

Hi guys,
I tried to do a search but didn't find anything that worked...
I've been recently losing my 3g/1x data connection a lot for long periods of time (30 min or more). It's annoying since I can't check my e-mail, or listen to Pandora, basically all the things I got this phone for since I'm limited to what I can do on my computer at work.
Anyway, is there a bizarro fix for this? I've tried rebooting the phone, airplane mode on/off, and updating my profile. I remember with my old medium intelligence phone I could tell it to check my e-mail or something and trick it into waking up the data but no such luck as the phone complacently accepts there's a connection error.
Thanks in advance!

You may want to try letting folks know if you are running stock or a custom rom, which one it is and what modem version. Whenever I run into strange issues with my phone that isn't attributed to the rom I'm running, I just ODiN back and reflash through the process and that usually takes care of most problems. G'luck.

I have noticed mine does that too occasionally. Turning 4g on and then back off usually makes 3g start working again for me.
In my case my phone sometimes has trouble finding 3g after using wifi for a while, toggling 4g almost always makes 3g work again.
Sent from my SPH-D700 using XDA App

Oh right! I'm just on the stock rom.
Toggling 4g and wifi doesn't work for me. Thanks for the suggestion though.
It happens more at work so it probably has something to do with that. I generally always end up roaming but I haven't had trouble in the past with using roaming data. It still says unlimited on the Sprint account website and will come back every once and a while. (I know because it'll notify me of new mail or something random.)

are you in an area of low reception? that could cause it but not sure if there is a work around for it...

this same thing happens to my wife's epic.but not regularly..
I updated the prl and seems to stopped doing it,,

I was having the same issue coming out of Airplane mode. The 3G was coming back sporadically and then not at all. I called Sprint support and they had me do a phone Restore through the service menu ##3282# (you need your MSL) and it reset the phone like it was going through the activation process. It wasn't a factory reset so I didn't have to reinstall any apps. It did work the first time but after that it started happening again.
I finally went into the Sprint store and they did a hard reset, which is the same as a factory reset (I think) Settings>Privacy>Factory Data Reset. That was a couple of days ago and I haven't had the problem since.
Unfortunately, this requires completely wiping out your installed apps. I was on the stock rom and unrooted so I hadn't backed up with Titanium Backup (needs root). But I did use AppBak to backup my list of apps so that it was easier to restore them from the Market. If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.

I was having the same problem with mine and nothing worked so they gave me another one. If it's that bad call sprint tech or take it they will probably give you another one

dennistpm said:
... If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
Click to expand...
Click to collapse
I use "Sprite Mechanic" for backing up my APK's to SD card. It only recognizes market and 3rd party installed apps. Can be found in the market for free.
Sent from my SPH-D700 using XDA App

[Q] Error sending/receiving MMS "National access coverage not available."

Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott

Dial *228 and update your PRL.

silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.

I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...

OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.

Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.

OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.

rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
Click to expand...
Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.

my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through

1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
Click to expand...
Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.

Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.

rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
Click to expand...
Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.

This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.

i turn airplane mode on then off... works for me

Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App

S.Meezy said:
i turn airplane mode on then off... works for me
Click to expand...
Click to collapse
Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.

Error code 107?

I keep getting an error that pops up on my phone occasionally : Error code 107 - data call failure.
Anyone know anything about this or how to fix it? My Mom gets it on her shift too. It's annoying, but doesn't seem to affect anything on the phone.

tatonka_hero said:
I keep getting an error that pops up on my phone occasionally : Error code 107 - data call failure.
Anyone know anything about this or how to fix it? My Mom gets it on her shift too. It's annoying, but doesn't seem to affect anything on the phone.
Click to expand...
Click to collapse
I got it a lot on my hero, and when I first got my Shift. I called and complained, told them I'd already been through factory resets, ## dialer codes, everything.
Eventually after a couple girls finished reading an apparent universal HTC tech support guide to me they passed me along to a nice fellow. He said he'd seen that problem a lot, changed my user name, I reset my data profile again and VOILA! Over a month, no data call failure!
Sent from my MikShift.

In settings, wouldn't update profile fix this? Even though errors might pop up during the process, just ignore them and let the update do it's thing. That is if it is what I think it is.

herbthehammer said:
In settings, wouldn't update profile fix this? Even though errors might pop up during the process, just ignore them and let the update do it's thing. That is if it is what I think it is.
Click to expand...
Click to collapse
yep your right... i think ...

amehdi43 said:
yep your right... i think ...
Click to expand...
Click to collapse
Not every time. For me update/reset/complete device wipe didn't do it. Even ruu'd and did factory reset that way (since factory reset in our current bootloader boots to clockwork, wanted everything back stock.)
Sent from my MikShift.

I get this once in a while also, but it happens when I go from roaming to Sprint. Or at least that seems to me when it happens.
Sent from my HTC EVO Shift 4G using XDA App

herbthehammer said:
In settings, wouldn't update profile fix this? Even though errors might pop up during the process, just ignore them and let the update do it's thing. That is if it is what I think it is.
Click to expand...
Click to collapse
wardfan220 said:
I get this once in a while also, but it happens when I go from roaming to Sprint. Or at least that seems to me when it happens.
Sent from my HTC EVO Shift 4G using XDA App
Click to expand...
Click to collapse
Updating the profile didn't fix it. I updated it Tuesday afternoon with no errors popping up, and still got the error code 107 this morning.
I think Wardfan220 is at least partially correct. More often than not, it happens at home, where I'm roaming about 90% of the time. It happens at work occasionally though, but that's on a repeater, so I could see that being the cause. I never got the error on my Hero though, that's why I was thinking it was an issue with just this phone.

tatonka_hero said:
Updating the profile didn't fix it. I updated it Tuesday afternoon with no errors popping up, and still got the error code 107 this morning.
I think Wardfan220 is at least partially correct. More often than not, it happens at home, where I'm roaming about 90% of the time. It happens at work occasionally though, but that's on a repeater, so I could see that being the cause. I never got the error on my Hero though, that's why I was thinking it was an issue with just this phone.
Click to expand...
Click to collapse
Yeah, I never got it on my Hero also, but it seems to be, for me at least, when switching from roaming back to Sprint's network and vise versa, I was also getting a 107 erroe with my data at one point, but that was jsut a billing issue (wife didn't pay, lol).

[Q] EVO Shift: Data Call Failure after Temp-Root

Hey guys, I'm hoping somebody might be able to lend me a hand.
After applying the Temp-Root to my EVO Shift (GB, 2.3.3 (temp-root found here)), I'm getting the following error message:
Data Call Failure
Error Code 67: Unable to establish wireless data connection.
Has anybody seen this message? It comes up randomly it seems. I'm still able to connect to the internet via wireless. I'm not really sure what the deal is. It's similar to another one going around, but the other refers to the username/password. This one does not.
I have googled the error message, but almost everything I come across is a mass hysteria of confused people. I've tried the things I've found.
I haven't tried rebooting, yet, as that'll kill my temp-root (doesn't work in most cases anyhow, from what I've read). But, I'm willing to try it tonight if no other options are available. I've tried updating profile and prl, but issue remains. Not really interested in getting Sprint support involved, as from what I hear they're mostly a bunch of... uhm... funny people.
Any help is appreciated!
I should also note: This may have nothing at all to do with the Temp-Root. As far as I can remember, it worked fine for the first day (I applied it about 2 days ago, I think). However, I didn't do anything that day that required use of the Wireless connection (but wireless was still enabled).

i got that error once and just rebooted and retemprooted and havent gotten it again

Upadte profile, thru settings
Sent from my PG06100 using XDA App

-somebody- said:
i got that error once and just rebooted and retemprooted and havent gotten it again
Click to expand...
Click to collapse
I'll try this tonight if no other resolutions come up (not at home currently). Thanks for the suggestion.
madplaya1 said:
Upadte profile, thru settings
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
As per my original post, I have already updated both profile and PRL. Thanks for the suggestion, just the same.
Edit: The problem may be due to billing issues. Will wait for that to get fixed and see if that fixes is. Will report back.
Another Edit: Does appear this is due to billing issues. Seems to be working just fine again, re-rooted and all.

Was getting this Error message for about a half a day a few weeks back. Updated PRL and Profile, didn't fix the issue. Called Sprint, turns out they were doing some work on the towers. Rebooted the phone and all was good. You might want to try and put the phone in Airplane mode for a few minutes. Then turn off Airplane mode, see if that helps.

prboy1969 said:
Was getting this Error message for about a half a day a few weeks back. Updated PRL and Profile, didn't fix the issue. Called Sprint, turns out they were doing some work on the towers. Rebooted the phone and all was good. You might want to try and put the phone in Airplane mode for a few minutes. Then turn off Airplane mode, see if that helps.
Click to expand...
Click to collapse
I actually tried all of that. In my case it seemed to be a billing issue, because as soon as that was cleared up (the phone didn't have service, and I didn't realize til' I tried to make a call) everything worked fine... and has since. Thanks, though.

No problem, here to help when I can. Glad you got it sorted out.
MikShifted on XDA Premium APP
TEAM MiK
Mik ROMs Since 3/13/11