Mobile network greyed out - Droid Incredible General

For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App

No one has any idea why this happens?

Is your phone stock?

it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.

exigent said:
For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
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I had that problem when I was running adrylalyne's Vanilla FrankenROM. It's the sole reason why I had to quit running it. It was a seriously annoying once-in-a-while thing at first but once I'd been running it for about 24 hours, it seemed to happen ALL THE TIME and got to the point where sometimes even a reboot wouldn't fix it. I haven't had it on any other ROM, though.
I was running the leaked radio (2.05?) when I had that ROM. Now that I've got 2.15, I've been thinking about giving it another shot.
patches152 said:
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
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Click to collapse
No, the connection completely goes away. It's not just "I can't see the 3G symbol"... The phone actually has NO data connection and it seems impossible to get it to come back without a reboot.

2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App

in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?

patches152 said:
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
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Click to collapse
Not an indicator problem. The phone truly has no connection.
gruss01 said:
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
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Good to know. I think I will try that FrankenROM again, then.

i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?

patches152 said:
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
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What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.

Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App

To the OP, this happened to me today using Sky Raider Sense 2.5.2. I also had to restart, so it's not only you that has the problem.

patches152 said:
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
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What he was talking about being greyed out is when you go into Menu> Settings> Wireless & Networks, the place where you check to turn Mobile networks on and off is greyed out with the text of "Turning on..." below.

well now i feel like a giant ass, lol!

jtcarnes said:
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
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Click to collapse
Same thing happened to me over the weekend. I was in a tiny town in Texas that apparently had no 3g and I was unable to do anything that used the data connection. Reboot didn't work, neither did changing the Mobile Directory Number to all zeros when pressing ##program>NAM-General (as was suggested on a different forum which I cannot link to). What sucks is that it's highly unlikely I can duplicate this problem since there is probably good 3g coverage around the verizon store in the city where I live. I called verizon and the person said something about that area not having access to the data network, which I don't believe because when I was screwing with the settings under ##program I managed to get a text message. My wife's Samsung Vibrant (I know, different network) had no 3g but she was still able to access all apps that required the data network.

When my wife's Incredible was stock, this happened to her. It wouldn't connect to 3G. When going into settings and checking it out, "Mobile Network" was all grayed out. After LONG discussions with Verizon Tech Dept, 2 factory resets later, they found the problem to be on their end with the phone being "lost" on their system. They reset something (didn't tell me what) and bingo! her phone had 3G again.

I just had it happen to me. Reboot fixed it, but I'd like to know why its happening so I can tell my friends at VZW to look into it...
Sent from my ADR6300 using XDA App

Still happening to me. I told the tech that a bunch of people in the forums were saying it was a problem on their end, something about my phone needing to be removed from and then added back to the data plan, and they told me that they'd look into it. Eventually the 3g came back on its own like it always has when I have this problem, and the next day I got a text from verizon saying the issue had been fixed (which I doubt consisted of anything more than someone having the system send me a text saying the issue had been fixed). I've had this problem when my phone was stock, when I updated to the 2.05 baseband, and now that I've rooted and installed skyraider. Not exactly the experience I anticipated when I left the iphone 3g...

noticed another thing, idk if related...my gmail will "quit" working...meaning, it shows i have new emails inside the app, but they haven't pulled to my phone yet. the refresh button in the app, and the sync now button under accounts don't work, i had to do a nand wipe and restore a file from a day ago. i think it's app related, because it always seemed to happen after i updated some apps in the market, but one of the times (this last time) i didn't update the apps, i deleted them and it still happened. all other data and network connections work fine, only gmail. prolly not related, but thought i'd throw it out there

Related

[Q] Reception, Lock screen and SMS limit...?

I'm surprised I haven't seen a thread on here about reception issues. My 3G goes in and out , from 4 bars to 1 and even zero bars at times while the phone is staying in the exact spot. does anyone thing this is a hardware or software issue?
The lock screen totally lags. it's almost ridiculous I have about 4 frames for the entire animation of it sliding left to right
I can't figure out a way to make the SMS limit per conversation over 1000. The phone keeps deleting my texts =( Is there a way around this I'm missing ...?
Love the phone it just seems like there's a few REALLY silly stupid problems with it .
Edit:
My voice search just will not search my contacts... I noticed it will only find contacts which are synced with Google, however even though i have my options to sync my contacts. i still only have 5/173 of my contacts synced.
For some silly reason there is ONE person ( that i know of) who's facebook profile was not downloaded into my phonebook . I only care for the picture ID .. but it's odd every one else (whom i know of) was downloaded other than him, spoke to him there's nothing special about his profile.
Edit 2:
Has anyone noticed a clicking sound which sometimes happens whenever the camera is opened? It sounds as if something near the camera is physically clicking
any other droid 2 owners have these problems?
You're totally right about the 3G going in and out. I'm in my basement and when I'm on a call, it actually drops. Last night I called my g/f back from my house phone, and the bars jumped from 1 back to 4. Sometimes I get that 1X instead of 3G.
The phone totally has potential, I just hope a root comes out soon and we have a lot of room to play with. I came off the Motorola Cliq to the Droid 2 and honestly, even with my Cliq rooted, it seems way superior to the quality I'm getting on the Droid 2.
Let alone that the service provider is Verizon, the service should be the best... The only good thing I can say about the phone is that I'm able to watch flash videos off the web, and the new games coming out are actually playable without lag. Other than that, Tethering without root is like having PDAnet on my phone. I use EasyTether right now and it's not much faster that PDAnet. I also hope when root drops, j_r0dd from modmymobile gets his hands on it, I missed my white on black theme and I prefer the Droid X bootanimation on my start up.
have you tried the manual update to 2.2.20? I experienced the signal bug having my reception drop to 1x while it was 3g a minute before and the phone wasn't moved, but after i did the manual update to 2.2.20 by going to system -> software update i haven't seen it since.
With the unlock screen, I at first noticed lag but after reading motorolas recommendations on how a smartphone is like a computer and it should be shut off / rebooted occasionally, i did shut down a couple times and the phone is very smooth now and the unlock animation is perfect.
try shutting down the phone and unplugging the battery for a little and then put the battery back in and let it boot up. I believe the phone uses some kind of cache system that loads up frequently used items on startup, maybe that is why its smooth now.
droid2andyou said:
With the unlock screen, I at first noticed lag but after reading motorolas recommendations on how a smartphone is like a computer and it should be shut off / rebooted occasionally, i did shut down a couple times and the phone is very smooth now and the unlock animation is perfect.
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Bull****.
10 char.
droid2andyou said:
have you tried the manual update to 2.2.20? I experienced the signal bug having my reception drop to 1x while it was 3g a minute before and the phone wasn't moved, but after i did the manual update to 2.2.20 by going to system -> software update i haven't seen it since.
With the unlock screen, I at first noticed lag but after reading motorolas recommendations on how a smartphone is like a computer and it should be shut off / rebooted occasionally, i did shut down a couple times and the phone is very smooth now and the unlock animation is perfect.
try shutting down the phone and unplugging the battery for a little and then put the battery back in and let it boot up. I believe the phone uses some kind of cache system that loads up frequently used items on start up, maybe that is why its smooth now.
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Click to collapse
The update did nothing for me =/... I've rebooted countless times, still nothing , the next thing that really aggravates is the text message limit... smart phones are supposed to have practically unlimited sms/phone book storage. I still can't find a way around it .
Biggest problems are the reception issues, considering it's most probably a hardware issue and no update will fix it=(
shoman24v said:
Bull****.
10 char.
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I don't know what to say, it was laggy when i first got the phone and after a few shutdowns and restarts over a couple days and a shutdown battery pull for 10 minutes and a reboot and its been perfect ever since. seems like you don't know what your doing.
Bull****. The slider to answer calls is smooth. The lockscreen is not and rebooting it does not fix it. Post a video so I can believe you. I even reset the phone and it didn't help.
Sent from my DROID2 using Tapatalk
I've had my Droid 2 since the release day, my first Verizon phone. I have to agree with the lock screen lag, but I have noticed something interesting with the reception issues. I'm new to verizon so I don't know if this happens with other verizon android phones but when I first wake the phone up from sleep I have one to no bars then 5-10 seconds later I usually have 4-5 bars. It seems as if the cdma radio/software goes into a type of power save mode durring sleep to save on battery power. If this is the case I can imagine the issue could be something to do the the power save mode hanging when the system wakes up, also power save mode could be a little too sensitive.
Now my inferences are completely unfounded in any knowledge other than my observations, and some basic knowledge of porting android to my old Att Tilt. If there is someone out there who knows more please correct me as I would love to stand corrected.
Sent from my DROID2 using XDA App
Yup same here, the slider to answer calls is fine. I've come to a conclusion its just a buggy OS moto prepared quickly. Let's hope for a real update soon.
Sent from my DROID2 using XDA App
My 3G as of now seems to have fixed itself this morning . Has this happened for anyone else ?
after doing the 2.20 update my signal problems were all fixed and the phone works increible!!!
yes there is a little clicking sound when you go to the camera. If you look into the camera lends as you open the camera app you can see it sorta move a tiny bit so there might be some protectivething over the camera lens somewhere inside there but that is just a guess.
shoman24v said:
Bull****. The slider to answer calls is smooth. The lockscreen is not and rebooting it does not fix it. Post a video so I can believe you. I even reset the phone and it didn't help.
Sent from my DROID2 using Tapatalk
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your asking for a lot right now. I'm not 100% sure what yours looks like but my animation at first was choppy. I noticed it the first couple times I used my phone. However after a few shutdowns and battery pulls the lock screen seems to be pretty smooth and it follows my finger with no lag.
I have also removed all the Motorola widgets from my home screens, not sure if that had something to do with it.
The 2.2.0 update did nothing whatsoever to fix my signal issues. Still getting wide variations in coverage and signal (1bar 1x RTT to 1 bar 3g to 3-4 bars 3g all from the same spot in multiple areas)
Have you tried using another launcher like launcher pro, it fixed the lag with my unlock screen, I think the blur uses up too much memory.
Sent from my DROID2 using XDA App
The update did nothing to fix my signal issues. I don't have a problem with lag except in the gallery.
I called customer server to complain about the reception problems. The rep I talked to said Verizon is aware of the reception problems, but they aren't sure if it's the phone or the network.
He said there are other people in my area complaining of reception problems that don't have the Droid 2. He also mentioned something about areas that were mostly Alltel that are having problems. He did something on his end that is suppose to block some kind of signal having to do with Alltel and had me run the PRL update again, he said it could take up to 2 days for me to notice a difference if that was the problem.
I was also told to log each dropped call by dialing ### send.
I noticed something odd, yesterday I did a factory reset, after rooting. When I started to set everthing up I turned off the battery manager in settings, and since then it appears if all my reception issues have disappeared.
Sent from my DROID2 using XDA App
Is that something you can configure after a factory reset without root?
Yeah, if you go to settings, battery manager, battery mode, and set it to performance. Let me know if you notice anything different.
Sent from my DROID2 using XDA App
jcatt said:
Yeah, if you go to settings, battery manager, battery mode, and set it to performance. Let me know if you notice anything different.
Sent from my DROID2 using XDA App
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Ah, I've always been running mine in performance mode. Did a factory reset last night and still nothing. This is really getting frustrating.
To all in this thread,
I forgive those who are ignorant and just don't know. However, if you are purposely ignorant then please stop posting.
daredevile said:
I'm surprised I haven't seen a thread on here about reception issues. My 3G goes in and out , from 4 bars to 1 and even zero bars at times while the phone is staying in the exact spot. does anyone thing this is a hardware or software issue?
Click to expand...
Click to collapse
3G only shows and lights up if data transfer is occurring or if you have no 1X signal. The signal bars jump because the radio is not always transferring data (over 3G) and therefore you see it grab the signal (0-1 bars) then get full signal (3-4 bars depending on coverage of course) and once finished, bye bye.
This saves you battery. It is truly a SMARTphone. It also keeps bandwidth available to those also using a Motorola D2 and wondering the same thing.
daredevile said:
The lock screen totally lags. it's almost ridiculous I have about 4 frames for the entire animation of it sliding left to right
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Click to collapse
I noticed this as well. Could be too much going on since you just turned your screen back on and apps are trying to update for you. Kind of like how you quickly pull your pants back up as your g/f is walking in the door and you act like nothing happened, but you were totally going to town.
daredevile said:
I can't figure out a way to make the SMS limit per conversation over 1000. The phone keeps deleting my texts =( Is there a way around this I'm missing ...?
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Click to collapse
If there isn't a setting in the Text Messaging application then no. Possible solutions are to look for an app or keep hanging around here.
daredevile said:
Love the phone it just seems like there's a few REALLY silly stupid problems with it .
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Click to collapse
It's only stupid until you get used to it. Then it's annoying. Then it's silly. Then you'll find a way to get around the issues or an update will fix them.
daredevile said:
My voice search just will not search my contacts... I noticed it will only find contacts which are synced with Google, however even though i have my options to sync my contacts. i still only have 5/173 of my contacts synced.
Click to expand...
Click to collapse
Try another Voice app or sync all your contacts with Google.
daredevile said:
For some silly reason there is ONE person ( that i know of) who's facebook profile was not downloaded into my phonebook . I only care for the picture ID .. but it's odd every one else (whom i know of) was downloaded other than him, spoke to him there's nothing special about his profile.
Click to expand...
Click to collapse
Facebook syncing has issues - sometimes really weird issues. It's a problem across all phone OS's.
daredevile said:
Has anyone noticed a clicking sound which sometimes happens whenever the camera is opened? It sounds as if something near the camera is physically clicking
Click to expand...
Click to collapse
the phone has a mechanical shutter. hence the amazing pictures. it IS physically clicking. it's pretty sweet.

Data Issues??

Occasionally I get no data connection & I have to restart the phone, does any body else have that issue?
Sent from my T-Mobile G2 using XDA App
Haven't had that issue myself.
Sent from my T-Mobile G2 using XDA App
try putting it in airplane mode then turn airplane mode off
imblacklife said:
try putting it in airplane mode then turn airplane mode off
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Click to collapse
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
I have that issue as well, idk why it happens but I'll add it to the list of problems for when I call to get a replacement.
Sent from my T-Mobile G2 using XDA App
That just happened to me today also. It switched from "H" to "E", then when I opened USA Today it FC-ed and the icon turned into a generic Android one like the app was on the SD card and unavailable (even though it's installed to phone) and then 5 more background apps that I didn't even know were running FC-ed (Amazon MP3, Finance, QuickOffice, something and then Facebook three times?) and the phone locked up. I was able to power off then back on, but data never came back even after waiting about 10 minutes until I powered off and on again. Quite odd.
I get the same issue where am connected to wifi and as soon as i walk away from it it doesnt connect back to the data network. I got a replacement phone coming so hopefully i dont have the same issue. Another thing is the random reboot and i get black screen a lot especially after rebooting
Sent from my T-Mobile G2 using XDA App
I've had the issue, but each time it appears to be related to JuiceDefender not properly enabling the radio. If I shut JuiceDefender off, the connection comes back, although sometimes its just easier to airplane mode it and be done with it.
I called T-Mo about it, they said call about a week after the inital release date and see if they have a fix by then, there isnt enough information kept since it hasnt been officially released yet.
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
djdant said:
That works I wonder if its an issue, if anyone else has the prob let me know
Sent from my T-Mobile G2 using XDA App
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Click to collapse
I'm also having the same issue. I just rebooted my phone, so I haven't had the chance of switching airplane mode on/off yet. I'll let you guys know if that works for me, either way, I'm hoping there's a fix from T-Mo.
mejorguille said:
Guys I'm afraid that it might problem with the antenna placement. Holding the phone on the bottom half will drop me from 3 bars of "H" to 4 bars of "G", then it will bounce back up to 4 bars of "E". If left on a desk then it will remain at 3-4 bars of "H". I notice this especially at a place where I have low-mid signal, such as my school (reinforced concrete FTL). When I have a strong 4 bar signal, it usually won't drop all the way down to edge but I do loose a few bars. I hope a simple software issue is enough to reduce this effect. I might be being crazy paranoid but I'm definitely noticing a lower signal than on my G1.
Try holding the phone by the edges, then hold it in a normal grip and see if the signal strenght changes (Menu->settings->status->signal strength)
Click to expand...
Click to collapse
youre not paranoid, im noticing this too
ddgarcia05 said:
I'm having the same trouble. Are you guys on the new sim card? I popped in the new sim card and the tech told me to not use it and just save it. I noticed when I put the new sim card a notification of a new voicemail came on. I didn't have any voicemail.
Edit: I'm starting to have some serious data issues. I'll get cut off, but my phone will still show full bars and "H". I try the whole airplane thing and it still does nothing. I constantly get the "check network setting, try again or cancel". My market wont load, browser says "unable to connect." This is getting stupid. When I call T Mobile it always start working and then cuts off shorty after hanging up. I've never had this isssue before. I live in the middle of the city. Only 3G around here. Its getting annoying.
Click to expand...
Click to collapse
Wow that's funny, my MYTOUCH does the same thing with airplane mode off/on. I also remember that the store demo g2 I played with last night had the voicemail icon in the notification bar, but when you pull the bar down, there's no option to connect and retrieve the voicemail. I found that even weirder since the phone comes preloaded with google voice.
Also experiencing the same issue here in Phoenix. Been having it since I got the phone on Monday.
I have been in an ongoing round of tech calls and will be having a follow-up with the tech who I spoke with last night... I've tried everything from APN resetting to swapping the SIM card to a total factory wipe -- nothing is changing this for me.
I *know* my neighborhood has full 3G access, but I am maxed out at 1 Mbps. (Before the factory wipe I was getting 0.35 Mbps.) If this doesn't change I may just return the phone and switch to Sprint to get the Epic 4G. I mean, I'm not getting HSPA+ coverage either way, and at least with the Samsung Galaxy S Pro I'd have a full 5-row qwerty...
>_<
Wow, this is really too bad. I was SO excited about this phone...
ddgarcia05 said:
I just got off the phone with tmo and was told its a known issue with the network affecting about 10% of users. The issue started for me yesterday on my hd2. He also said they have people working on it. I asked if I could get my buyers remorse set back 14 more days to ensure the issue is not permanment but he said that they are no longer doing extentions. I'm sure if I get tranfered to retentions the answer would change. I hope.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
kgood63 said:
called as well tech told me to turn off phone and she would refresh my signal and when it was turned back on i had all 4 bars and data returned and and its been on ever since without any drops in data....hope it stays that way .
ps...both G2`s had that problem and both cleared up as of now
Click to expand...
Click to collapse
If this happens, try going to settings->wireless->mobile network->network operators and see if you get an "Error while searching for networks" error as I did.
Reset fixed for me too. But it makes me worry.
I'm on a brand new sim card (switched to TM from ATT). I'm having some data issues too. I talked to TM tech support and they reset my connection but that did nothing. Now they're going to their android techs to see whats up.

[Q] Intermittent data interruptions

My wife and I both have the mt4g and have been experiencing intermittent data interruptions at home, where we have a strong "H" signal. It will happen on one phone, while the data continues to flow on the other phone, suggesting a phone issue vs a tower/connection issue.
Basically what happens, when doing something like downloading an app or playing slacker radio, the up/down arrows under the "H" become less solid/consistent and the download or slacker radio stops. When this happens, I've tried opening the web and am unable to get any websites to load (I get the kind of 'unavailable' error, as if I have no data connection). After like 2-10 minutes, things typically resume to normal.
Again, this will occur on one phone while the other continues to operate normally. Btw, got the phones on Friday afternoon and neither of us have received the 2.2.1 update. Any ideas on what the issue might be?
I've had that issue occasionally on every Android phone I've owned. It's never happened THAT often, so I've kinda dealt with it.
I am also having this "problem".
Sometimes I'm updating an app, others, while browsing the web.
I've had this happen once, but I rebooted and all was good again.
Sent from my HTC Glacier using XDA App
I have just started experiencing this issue recently too. I am gonna step out on a limb and say it may have something to do with the update because I never had this issue before it was pushed to me.
Edit: sorry went back and read your original post and saw that you didn't do the update- it is anyones guess then.
Sent from my HTC Glacier using XDA App
I had this issue on the second day, it seems to have vanished on it's own. I kept having to enable and disable "airplane mode" to get it back to working instead of rebooting.
My next plan was to toggle the network connection off/on when this happened and see if it cleared up the problem immediately (probably similar effect to toggling airplane mode). I actually just now got the update pushed, but it seemed like the data connection was stuck during the push (over 30 mins nothing was happening, and data download arrow not working, web not working, etc.). I rebooted and turned on wifi, and update was ready to install within a minute or so. I was hoping the update would fix the issue, but sounds like it persists at least for some. This happens far too frequently for my taste. I'm thinking about asking for replacement devices to at least rule-out defective units. I guess I'll see how it goes for the next day or two and report back.
I'm having the same issues with my G2, so I'm interested to see how this device is doing. I might consider switching.
I've still been having this problem, and it still seems to be occurring relatively frequently - like maybe every 15-30 minutes or so, and with it more likely to occur if I try to do multiple things at once (e.g., some combo of browse, download, slacker radio, etc.). Btw, this is happening on mobile data, not wifi...haven't really tested wifi much yet tbh.
I used widgetsoid to give myself a mobile data toggle to use when I had a problem. It seems like when the data connection gets locked up, tapping this toggle fixes the problem fairly quickly...but it is kind of annoying to have to tap this when it happens, and it's not always clear when there's a minor hiccup in the data vs a stall that's going to require me to 'reset' things.
Also, I noticed that the widetsoid mobile data toggle actually has the same effect whether you are toggling it 'off' or 'on'...either way, it turns off data momentarily, then the data indicator reappears and the data connection resumes. Anyone have a suggestion for something like widgetsoid that will actually toggle mobile data off and keep it off when in the off position?
If you use the sense launcher there is a network connection widget.
Sent from my HTC Glacier using XDA App
Keep in mind that the G2 and MT4G are the first two HSPA+ phones ever. There are bound to be some kinds in the network in the beginning, but I would bet they get ironed out quickly.

Sudden Loss of Data on Nexus S

Hey guys,
This is actually my first post here but I do A LOT of reading on this forum.
I didn't quite find anything regarding my question (or at least a solid answer), however, so I've decided to post it up.
Has anyone else experienced a sudden loss of data from time to time out of nowhere?
I go from having Full Green 3G bars to grey bars out of the blue. I've heard the green bars is to let you know that you are connected to Google services but I am not able to access anything that uses data.
For instance, when I open up the browser, I receive an error telling me there is no network connection. When I open up anything else that uses a data connection, Market, News, etc, I receive the same error about there not being a connection.
This would make sense if I was moving and going in and out of service areas, but it happens when the phone is simply sitting on my desk and not moving at all. I usually use it to listen to Pandora while at work and have noticed that the songs cut in and out due to this sudden loss of a data connection.
I went from a Nexus One to the Nexus S and have never, not once, lost my full 3G bars in this same exact location. I personally believe its a software bug of some kind and have high hopes for it being fixed in the future. The N1 had similar issues when it first launched and Google / T-Mo were able to remedy that for the most part.
I am actually on my third Nexus S because the first two had some type of hardware issue; the first one's back button didn't work or light up and the second one had a blown ear speaker and would sound like a blown speaker in a car. As an early adopter, I expected this, so it didn't bother me in the least bit.
ALL of them did the same thing, so I know it is not just limited to my exact phone. This is definitely something with the Nexus S in general (or the current build of Gingerbread).
Can anyone shine some light on this situation? Thanks in advance and keep up the great work here guys!
---------------------------------------------------------------
UPDATE: Here are a few steps that I have taken in order to solve my sudden loss of data issue. I'm not guaranteeing this will work for you, but it has worked for me and a couple of users here on the forum.
Do the following:
Activate / Use the Sim Card that came with the phone (this is to ensure you are using the latest sim cards)
Make sure you have a 4G internet plan. (No t-zones, No web2go -- FULL internet only)
Call T-Mobile and have ask them to Reset your phone with their Towers
Here's a more technical explanation posted by Johoja:
1) Having network selection set to manual ( i.e selecting 302490 or TMOBILE) will result in No Service on a reboot. Solutions: - Have to cycle airplane mode to get it to pick up service (can be done with automatically tasker) - OR Use automatic network selection. (you can force wcdma only but that will reset the SMSC which is annoying if you go in and out of wind away/home areas and you want to roam.)
2) Being in a area with no service for extended periods of time 5+minutes(subway, basement, etc) will result in a dead baseband, meaning once you come into an area with service the phone will not reacquire signal, airplane mode will not work as the baseband is now crashed, cant maunally search for a network. Have to reboot to get signal. Solutions: -Use tasker to cycle airplane mode on and off when in no service areas i.e) search signal 4 minutes, airplane mode on 10 minutes. This will keep the baseband from crashing and possibly save battery. -Use NoBars to accomplish thesamething ( taskergivesyou a bitmore flexibilty of course but harder to use) http://www.appbrain.com/app/nobars-b...omdryer.nobars - Use airplane edit to avoid turning wifi/bt off when airplane mode is on. http://www.appbrain.com/app/airplane...kalti.airplane
3) WCDMA perferred does not work. - No solution
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=747f398a6c1bb2b9&hl=en&start=40:
I read one users response on a different thread regarding something similar to the issue that I am having.
They said T-Mobile told them to get a newer sim card and that this may remedy the problem. In my case, this has been the only constant in the 3 phones that I have been through. I have had the same sim card for about 3 years or so now.
I will try activating the sim card that came in the box with T-Mo to see if this remedies the problem. Since I'm at work right now I will have to try when I get home later.
Does anyone think this will have any affect what-so-ever?
The galaxy s phones when first released, all variants, had issues of signal dropping from full to zero bars while sitting in one place. I remember because there were YouTube videos of it All over and it was shortly after the apple antenna issue.
Not sure if or how it was ever resolved. But it seems that Samsung may just have this type of radio baseband performance if we see all these individual units doing this. I don't know maybe others can respond.
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
If you have T-zones or Web2go or Phones 1st web, you will have problems
I had the same problem too, now I fixed the problem. The thing was that had the wrong data plan on the NS, i had my old web plan from my hd2 which seems like different from the one for the NS. I restarted my phone after 5 mins off and now i have my internet working beautifly. A T-Mobile rep said that it was an error in the system that made the phone think that that was the right plan for the NS for a few. A glitch you may say, but all you have to do is put the right data plan that all, easy. Hope this helped and have a wonderful holidays everyone.
Sent from my Nexus S using XDA App
this is happening to me too, last night for a little while and today for about hte last 4 hours can't get connection back. i have full white bars, with 3g icon but can't access anything
So I activated the new sim card last night and I'm still having the same problem. Albeit it doesn't happen as frequent, but it still does it nonetheless.
I will call T-mo again to verify my plan. I am on a 1500 Minute Family Plan which includes unlimited data and messages. I will see if they need to tweak something and let you guys know if this remedies the problem.
Ok, it seems like the issue has been resolved after I spoke to T-Mobile earlier today.
The rep on the phone verified that the data plan I was on was in fact the correct one. He said he was going to reset the signal from the towers to my phone to see if this would resolve the issue. He asked me to turn my phone off for about 15 seconds after we hung up.
Since then, I haven't seen the problem arise again so my guess is that it somehow fixed whatever was going on.
I'll let you guys know if this changes and the problem occurs again.
Sent from my Nexus S using XDA App
peakaboohaha said:
I have the same issue as the OP. I travel to the same location weekly with NEXUS ONE, signal never drops in the T-MO Country here locally, and streaming CNET POD CAST never a hiccup, however, with the new NEXUS S, I would lose DATA Connection only, while the 3G will show full signal. I had to reboot the phone to get the DATA back.
is it the S issue or 2.3 issue?
food for though....
Click to expand...
Click to collapse
What's with the CAPS? ?
On topic: i have a captivate and I can confirm that all galaxy S phones had droppend data. An official ota update fixes it so maybe you guys need to wait for something official. Isn't there a new firmware for the nexus S already? Try flashing that and see if you still have issues.
Sent from my GT-I9000 using XDA App
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
@timur525 Yea, I'm already on 2.3.1.
I manually updated the first hour it came out hoping that it would solve the issue. The problem was still there after the update.
Sent from my Nexus S using XDA App
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Memnoch30 said:
I have exactly the same issue as the OP. Extremely annoying to reboot the phone every time it happens. One thing I have noticed is that my phone doesn't know its number. If I go to settings, about phone, the number says unknown.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
That shouldn't affect anything. My number shows up in status.
I had this issue resolved a few months ago as the push-to-talk app Tikl requires this in order to use it.
I was having the problem even with my number showing up. Call T-Mobile and have them reset you with the towers like they did for me and see if that helps you too.
Sent from my Nexus S using XDA App
I posted about this same issue on wrong section of the forum. Ive had this issue ever since samsung vibrant. I have applanet installed on my phone and some of the app that i installed accessed my apn and totally changed my apn setting to "Sirious application disabled.epc.tmobile" or something like that so i wyped everthing off from the phone and so far i havent had the issue ever since yesterday. Also i had the locale and language setting to korean so im thinking that might be causing it also.
Sent from my Nexus S using XDA App
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
That's what I remember too. I think its just an issue with the radio Samsung uses in all their phones. Might not be a way to fix it if even their new phones like the nexus s still have this issue. They prob would have tweakdd it by now if they could.
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
robstunner said:
Same problem here. Xmas eve on shift and I have a phone that had no connection whatsoever (not even phone capabilities) this may be the one thing that takes the phone back. (If it happens again)
Click to expand...
Click to collapse
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Never had this problem with the captivates I've had.
adamr240 said:
Doesn't every android phone from samsung have this problem?
I know the Moment has that problem, after 3 updates samsung called it quits, I still have to reboot mine 2 to 3 times a day for data lockups.
Click to expand...
Click to collapse
Sent from my Nexus S using Tapatalk
Epiksol said:
Have you called T-Mobile to see if they can give you a reset to the towers?
I had this done yesterday afternoon and haven't had the problem again since.
Also, if you'really using an old sim, I would suggest activating the one the phone came with just to be on the safe side.
If that doesn't help you then I would at least wait until just before your return period ends to see if there will be an update to address the issue.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Ill give them a call on Sunday
Sent from my Nexus S using Tapatalk

1.83 radio update bad?

Is anyone else having a issue with your phone having no service fir a split second causing your data to stop? It does NOT happen if im in a call but if im browsing it just stops and I have to.press refresh.
Sent from my MB860 using XDA Premium App
yeah not only dropping connections but almost unbearable. I'm in NJ and before the 1.8.3 update i could browse the internet fine with mutltiple tabs and so on. Wasn't slow then or fast but it worked. Now after 1.8.3 it just won't work, or will load half a page and break.
I've already tried using the old radio sbf file but that doesn't work with the 1.8.3 update...
anyone else?
Blk02Ls1 said:
Is anyone else having a issue with your phone having no service fir a split second causing your data to stop? It does NOT happen if im in a call but if im browsing it just stops and I have to.press refresh.
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Absolutely all the time I'm having issues.
Sent from my Xoom using XDA Premium App
I'm having similar issues too. I can't hold a constant phone call for more than 15 mins wtf . The radio keeps on going on and off . So annoying .
Sent from my MB860 using XDA App
Blk02Ls1 said:
Is anyone else having a issue with your phone having no service fir a split second causing your data to stop? It does NOT happen if im in a call but if im browsing it just stops and I have to.press refresh.
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
I am having the same issue. I am browsing a web page and for a split second (literally, for a fraction of a second), I will not have data signal and the page will tell me either via a pop up that there is no data connection or it simply stops loading and I have to reload the page. Most of the time, I get the pop up saying there is no data connection, I press ok, and the web page continues to load as expected.
For further info, I flashed the 1.26 SBF and updated via the OTA updates. I use the stock browser.
I would say it happens once every 15 minutes of continuous web usage.
Edit: I have no additional problems with the calls or voice call quality.
I've noticed this as well, especially if wifi and/or bluetooth is turned on
wirednix said:
I am having the same issue. I am browsing a web page and for a split second (literally, for a fraction of a second), I will not have data signal and the page will tell me either via a pop up that there is no data connection or it simply stops loading and I have to reload the page. Most of the time, I get the pop up saying there is no data connection, I press ok, and the web page continues to load as expected.
Click to expand...
Click to collapse
This.
Also i was completely fine with the 1.26 and the 1.5xx system updates and could browse multiple pages just fine, however the 1.83 update seems to have borked everything even thought i'm still at work as any other day, so the location did not change.
I've also tried flashing the stock radio back (sbf) but it just doesn't work.
also no calls are dropped, and texts work fine, just data is borked.
I think the radio with the 1.8.3 update maybe the reason my battery life has tanked since the update. I use the same app and have all the same settings and am needing at least two batteries per day with the same level of use. I used to could listen to bluetooth with mixzing or winamp app. 6 hours per day, surf the web all I wanted and text heavily and still have 40% battery after 12 hours. Now after 4 hours of use I am regularly down to 30%. I seriously have checked and my use and settings are the same. I even have used spar parts and watch dog to monitor my app and system processes and I can't find anything out of the ordinary.
Is there a way to check to see if the phone is searching for 3G or HSPA more often and draining more battery?
Same thing happens to me guys. Data connection worked flawlessly on 1.2.6 and 1.5.7. Have sat on the phone (a different one) with att troubleshooting for an hour and they couldn't figure it out...eventually told me to do a factory reset even though I told them jihads already done so...big surprise didn't work. It only happens in certain areas and even then it works sometimes. My theory is it is something to do with how its handshaking with the towers, as I have gone into the service menu and seen it sporatically switch between UMTS and HSPA. Oh and I'm on gingerblur 3.5 but have done hours of testing on a stock flash of 1.8.3 and it has the same issue. Wish att /moto could figure this one out. Anyone find anything yet?
If your talking about constantly switching from (E)dge to (H)SPA I'm having the same issue..
Same here. Areas in which I used to have no trouble and good service now leave me with the no service icon.
Has anyone had better service changing to the 77 radio from .83
Sent from the bowels of hell...
I just wasted my time with AT&T by calling them. They told me it was probably a defect and I should exchange my phone.
This seems like a all too common isuue with this phone. I'm guessing the threshold at where it switches is just too finnikey. And whats most aggravating is we can't manually set which type of connection to use.
scoob8000 said:
If your talking about constantly switching from (E)dge to (H)SPA I'm having the same issue..
Click to expand...
Click to collapse
It's not even that it technically switches services from EDGE to HSPA (the icon always stays as an H), it's that when you go into the service menu it sporadically looks for UMTS (I think EDGE and 2G networks) and HSPA. You can try this out by going to dialer and hitting *#*#4636#*#* and going to Phone Information (it's under network type).
***Edit*** @the last post...I made the same mistake calling AT&T, and unfortunately that's an hour of my life of being talked down to and placated that I will never get back.
Sent from my MB860 using XDA App
I was also having the same problem. I seem to have fixed mine by flashing back to 1.26 and ota back to 1.83.... First I backed up all of my apps. Sbf to 1.26, rooted with aroot, restored all apps, unrooted then ota 1.57 and 1.83. I have not rooted my phone yet but everything seems to work fine now.
Sent from my MB860 using XDA App
NYG-SBXLII said:
I was also having the same problem. I seem to have fixed mine by flashing back to 1.26 and ota back to 1.83.... First I backed up all of my apps. Sbf to 1.26, rooted with aroot, restored all apps, unrooted then ota 1.57 and 1.83. I have not rooted my phone yet but everything seems to work fine now.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
That is actually one of the combinations I haven't tried, so if it get so bad as to be unbearable I may try that. Lately, though it hasn't been that bad thankfully.
Sent from my MB860 using XDA App

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