Database Users

Random Shutdown

When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?

The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
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you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up

nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.

interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model

yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.

it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.

Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.

Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm

This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting

I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.

Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.

Should send back for warranty
Sent from my GT-I9000 using XDA App

software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....

i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running

OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.

«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.

Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.

Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?

Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.

I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.

Has this ever happened to you?...Vibrant seems dead, battey re-install needed!

Since I have got it (2 weeks ago) i have picked up my phone make a call, and on about 7-8 occasions, have noticed that the phone is turned off, and I can't get it to turn on. The only solution is to take out the battery and put it back in. Has anyone else experienced this. I have updated to JH2 firmware, but it still happens. I even got a new battery for the phone (Bell employee let me swap with another phone that was going back to samsung for gps issues), but the problem still happens once in awhile (like every 2 days, sometimes more sometimes less). Anyone have any ideas? thanks
UPDATE: Someone mentioned for me to call my phone the next time this happens to see if it rings. They said it might stuck in sleep mode? Not sure, i just pullthe battery and then it works

I've had this happen, but only when the GPS was on. If it's happening with the GPS off, I'm guessing you've got a lemon.
So far I've not needed to take the battery out, though. I've always been able to reboot by holding the power button down for 5-10 seconds instead.

Yes I have been experiencing the same problem. From what I can see, it seems like the phone is over heating then it locks up. My only fix was to install a battery temperature monitor and also kill any tasks that are not needed by the phone. My phone hasn't locked like that since I've been doing that.
Sent from my GT-I9000M using XDA App

I have not had this problem. Been on a call for about 1-2 hours one time and the phone was fine. I was able to switch it to speaker, bluetooth, open other apps, and etc without any problems. I don't run task managers. I do have one, but I rarely use it.

Interesting...I experienced this for the first time today. Picked up my phone from teh night stand after having it plugged in all night and it was off. Had to pull the battery to get it to come on. The battery was about 85% charged when it came back on. It worked ok since but the battery drained kinda quick. I am using an aftermarket battery, got the 2 batts and charger on ebay. So I put the other battery in and havn't had any issues. I wonder if it over heated while charging? What apps are you guys running? The one I am running that would be most suspect would be weatherbug elite, and I just installed it a day or 2 before this happened.

I think it is a GPS issue. I got this phone on the first day of release. I’ve never had this problem until just days ago. I hadn't used the GPS extensively before last Thursday and Friday. During my business trip I had the GPS on for almost two days straight and during these two days I experienced the blank screen, shut down twice. I had to cycle the battery to get it to boot.

I had this happen to me while using Set CPU. Check out this thread. http :// forum.xda-developers.com/showthread.php?t=727006
take out spaces and what not.

I had this problem on my g1 but it started to get worst an I soon need too keep my mobile always connected to a charger so out turned into a landline phone lol but it was because I somehow broke a middle cell in my battery and need replacing but I don't know what to say about yours cause you tried a different battery :S
Sent from my T-Mobile G1 using XDA App

Experienced a freeze just a few hours ago while running the navigate application.
Trying to show my wife how uber cool it was and all. Switched on GPS, launched maps, chose directions, method / navigate. GPS locked and had my location pinned down until I reached the corner and suddenly the GPS kicked me to a location about 5 blocks away then froze the phone, requiring a battery pull and reboot.
Sent from my SGH-T959 using XDA App

Overheating and battery life.

I don't know what all your experiences are, but I noticed the past few days that my epic is getting hot on the back.
I also noticed that my battery is draining more so than usual. When I got the update last week my battery life sucked, but now since this overheat thing it's gotten worse. It drops a lot even when in standby.
I do not have gps, wifi, anything else on. I am not rooted. Didn't do any battery tweaks. This is completely stock di18.
This is normal use with 3g. It's getting annoying and I'm hoping someone has an answer. Thanks!

Do you have any email accounts configured in the mail application?

This happened once or twice - I rebooted the phone and all was peachy.

Sounds like you have a rogue process wearin it out.

Yeah my phone overheated yesterday while charging....this phone has a few more steps to go before it really beats my hero...
Sent from my SPH-D700 using XDA App

I partly found out what the problem was, but it seems you guys are ahead of me. I had some process keeping my CPU running at 95-100% nonstop. I still haven't figured out what the process was, as now it is back to the normal 5-15%, but I'll have to keep an eye on it now.

the task manager widget turns red and it shows you what process was causing it...for me it was the xda app...a few times.

I think my problem was not backing out of WordFeud. I didn't notice anything on the task manager though. Hasn't happened since that one time.

this happens to me when i'm plugged in and using gmail. screen flickers and then shuts off. the screen-off battery indicator shows the batt. gauge and a little thermometer sign next to it indicating it's too hot.
wtf?!?! this has to be a defect. anyway, is there any official word on this? any pr from sammy/sprint?

i have read elsewhere about some epics resetting themselves a few times a day which could indicate an issue with heating (at least on a pc). so if you think it might be hardware its possible. otherwise keep doing what your doing, monitor your processes for anything thats eating it up, go to about phone > battery use > cell standby to see your time without signal. the higher this is the more battery use. also, might want to consider a startup manager to prevent the 2 DRM files (search forums) from running as this can affect batt life too
you can also use setcpu even (free on here, search it) to throttle your cpu down when it hits a certain temp.

This is very interesting... My wife and I both have this phone, she has had this happen several times after the last update (I though she was just crazy). Me on the other hand... No problem!
I need to look into this a little deeper.

The only time my epic's battery gets hot is during heavy use or gps. Gps/Nav makes it heat up like a mofo. But other than that... *knocks on wood* Its all good, no problems. As far at battery life, I am rooted and using SetCPU to turn down the processor while the screen is off, helps a ton. Not using anything other than that... was using juicedefender but then I started not getting calls or text...
Sent from my SPH-D700 using XDA App

One thing, I learned, that didn't help my battery was putting my phone in the locker at work. That thing must have killed my TWS and ate my battery alive.

i feel like this thread will start to die but i had a weird somewhat related issue last night. i too have had maybe 3-4 times where i woke up to my charging phone with the red LED and a screen that would not turn on, battery pull, worked fine.
however, THIS morning my phone would freeze like 30 seconds after boot EVERY time. tried a few things to no avail until I wiped, reinstalled my ROM (aosp 0.4.1) and the data from a previous backup (which was the way i got that ROM to first boot successfully according to tips in that thread).
so this worked, but i couldnt figure out why my other steps wouldnt. had to be something in the data partition of my system at the time, since changing that worked. the only thing i could think of is that app watchdog which someone mentioned to track processor usage by apps. anyone else ever experience this?

I have experienced this once when I was playing Robodefense while the phone was charging. My phone tends to get a little warm when it charges, and hot if I run something intensive while its charging. Wondering if this will be an issue when I use this phone for GPS nav while plugged into my car.
Sent from my SPH-D700 using XDA App

"I'm having this problem too...I didn't get any warranty for this either. Any reasons onto why this is happening...I woke up this morning and picked up my burning phone lol the temp was at 50C so I took out the battery and let it sit for 15 mins...it went down to 30C, then after not touching it for another 15..it was at 17C...very odd...what should I do, this crap is going to die within the next hour I'm worried it will fry the hard drive or something. Need help! " - I wrote this on a diff. forum a couple days ago
I dont have anything on, no wifi, gps, or any 4g (lol only if I could find it)...I even got rid of my facebook/twitter/weather updater widgets. The only thing that updates is email, and that's only if I click on it. The battery has been dying a lot faster and I charge my phone next to the window now because its like 20 degrees outside here in Chicago, so that brings down my phones temp lol....and today, my phone's battery life went from 100 to 5 percent in about three hours of barely using it...wtf?!
Also, another problem...sometimes when I lock my phone and unlock it after taking it out my pocket or something, the screen doesn't seem to respond...I keep swiping my finger over it to put in my password and it wont do anything and it only works when I slide up my phone for the horizontal view. This happens like 4 out of every 10 times I open phone.
Very embarrassing especially if your trying to get someones number down, I stopped showing off the phone now ...lol

Nexus 4 switching off at night while charging

I know this has been discussed plenty of times but I just have some more questions of my own I'd like to ask.
So my N4 just switches off over night after being charged to like 95-100%.
It is usually fully charged (green LED) but won't turn on if I want to wake the screen.
I have to hold the power button for like 5 seconds for it to switch off. Then I am able to boot it again.
If i just unplug the charger, wait like 30s to a minute, the screen will wake, it works as usual. But the phone restarted (!!!) without any boot animation or anything. Just like nothing happened. If I then go into settings -> battery you can see the phone switched on just a minute ago.
This is happening like everynight for me now, so I had to use my old phone as an alarm clock as I slept in quite a few times actually
I searched like all forums and tried everything but I cannot dissolve this issue.
I even turned off deep sleep in dev options and stuff alike, monitored temperatures and stuff. Nothing conclusive though.
So I just have no idea why this keeps happening.
It happened with different roms and different kernels. Root or not rooted.
A friend of mine has a N4 as well and he does not have this problem at all. He does not have a custom rom flashed or anything.
But I read on other forums that even users with stock rom had this problems.
I think this is a quite common problem with the Nexus 4 device, isn't it?
Anyone solved it yet? Or does at least know the CAUSE for this?
I mean srsly there is like nothing on the forums..
Is it software related? Hardware related? Did I **** something up?
Is this a valid reason to send my phone back to google and get a new (working) one?
Everything else just works flawlessly. I mean the N4 with PA on it works so smooth like a charm.
I DO NOT WANT TO GIVE IT BACK!

noone? really?

I don't remember this being a common problem, though maybe I missed something.
If I was you I would wipe everything and re-flash stock. Then if it still happens return the phone, it shouldn't be doing that and I wouldn't put up with that if it was my phone. But it's your choice.
Sent from my Nexus 4

I have the same problem and I believe that this and similar issues are becoming increasingly mentioned on various sites on the net. XDA tread - http://forum.xda-developers.com/showthread.php?t=2077148 which gives some idea as to what people are doing to get to the bottom of the problem.
There is further info here - https://code.google.com/p/android/issues/detail?id=35139 which starts with Sleep of Death issues on JB4.1.1 (on the Galaxy Nexus but has more recently focused on the Nexus 4).
Initially the problem occurred maybe 3 times a week. I'm running a Stock N4 and whether stock or custom does not seem to make any difference.
I re-flashed a stock image and thought I had solved the problem. The phone ran okay for a few weeks and then reverted to random SOD's normally at night whilst charging. If I use airplane mode at night I have no problems. It has also become unresponsive/deep sleep on three occasions during the day. More recently I have stopped leaving wifi enabled unless I need it I no longer use airplane mode and have not had any further problems --- so far ---
For me at least, the problem might be wifi related.

This happened to me this morning. I have my phone on charge every night and it probably hits 100% about 3am every morning. I have the alarm set at 7am to wake me, and has done every morning since I got it last month. However I have now slept in twice (this morning was catastrophic) due to waking up to find my phone was switched off and my alarm subsequently didnt sound!! I have wifi left on, but all my apps are closed down, and only the alarm app running.
To switch it back on I have to hold the down the power button for in between 5-10 seconds for it to reboot.
Does anyone know why this is happening? The Nexus 4 is perfect in every other way, I'm gutted to find a fault after raving so much about it!

Same thing is happening to me every night !

I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.

Tronno1 said:
I have the same problem, but it happens sporadically, so I never know when I'm going to end up sleeping in. It's infuriating.
It just happened again this morning. I had Wi-Fi disabled, so I know it has nothing to do with that.
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Click to collapse
Sounds like a rogue app is triggering the phone to crash or something?
Have you tried a factory reset?

This bs caused me to be late to a final exam... I was so mad when I woke up and saw that it was 2 hours later than the time my alarm was set to sound.. Only started happening with 4.4+ updates.
Sent from my Nexus 4 using xda app-developers app

Factory reset?
Sent from my Nexus 4, while driving in my Evo9.

Hey man,
My girlfriends nexus 4 did this as well and she got it RMA'd with no questions asked and a brand new one sent out, they told her to do a factory reset; this worked for a few days then went back to normal again.
- Sent from my Nexus 7

Charging cable
I have had this problem eventually with every android phone I've ever owned but it seems by replacing the charging cable with a new one the problem goes away. It seems that there is a weird thing with android where if the cable doesn't sit completely snug or straight the battery can charge but the phone won't realize this and go to sleep. Also seen the opposite happen where the phone thinks that the battery is charging and in fact it hasn't. When you unplug it suddenly goes from full charge to nothing. Haven't seen that last one on my Nexus 4 yet though. So I would try replacing the cable (not necessarily the charger) usually worked for me on other phones. Also I would suggest not to leave the phone and cable hanging off the end of a table. Make sure it's in enough that it sits flat. I think this is how I slightly bent mine.

problem with my s4 power/battery

Hello!
For about a week ago i started to get a big problem with my phone, it happens most time when im in a game (doesnt mather what game or what type of game). When i have played for a while(30 min to 1 hr) the phone shuts down as it was empty for battery and it wont start again untill i plug in the charger. When it starts the batter indicator says its empty and chargig. It doent mather if the battery is 100% or 40% it still happens. If i use the phone normal and not play any games and so on but surfing, running other programs and so on the battery is normal.
First i thought it was something with the samsung android version so i rooted and changed it and tried a few rom from the forum but i still got the problem.
Is it a software problem or a battery problem? Have this happend to anyone else?

gislegutt said:
Hello!
For about a week ago i started to get a big problem with my phone, it happens most time when im in a game (doesnt mather what game or what type of game). When i have played for a while(30 min to 1 hr) the phone shuts down as it was empty for battery and it wont start again untill i plug in the charger. When it starts the batter indicator says its empty and chargig. It doent mather if the battery is 100% or 40% it still happens. If i use the phone normal and not play any games and so on but surfing, running other programs and so on the battery is normal.
First i thought it was something with the samsung android version so i rooted and changed it and tried a few rom from the forum but i still got the problem.
Is it a software problem or a battery problem? Have this happend to anyone else?
Click to expand...
Click to collapse
check your battery it could be bloated already.
Sent from my GT-I9505

theo80 said:
check your battery it could be bloated already.
Sent from my GT-I9505
Click to expand...
Click to collapse
u test it by spin it on hard surface and if its spins easy its bloated or?
Edit:
Its spins easy around on both side's. So do that mean that my 2 1/2 month phone got a ****ed up battery?