Related
Got my Evo this morning at 7am, and my number was transferred from AT&T ~35 minutes later. Everything works, but I can't receive messages from anyone on AT&T. I only get messages from friends on Sprint.. I'm assuming I'll have to call AT&T to get that resolved? Anyone else have this problem?
Other than that, everything else is working great. I love this phone! The wait to get it sucked, but it was well worth it..
xviiivx said:
Got my Evo this morning at 7am, and my number was transferred from AT&T ~35 minutes later. Everything works, but I can't receive messages from anyone on AT&T. I only get messages from friends on Sprint.. I'm assuming I'll have to call AT&T to get that resolved? Anyone else have this problem?
Other than that, everything else is working great. I love this phone! The wait to get it sucked, but it was well worth it..
Click to expand...
Click to collapse
I will be going through that same exact process after work so... tag for later.
Porting is a process that is rarely instant. Especially on the morning of such a major launch, plus the beginning of the weekend... I'd say to give it a few hours, though it CAN take up to a full day to provision properly. You'll get up and running soon~
Please make sure your At&t phone stays powered off until you can send/receive sms/mms from that carrier. You really don't have to leave it off for 24 hours. The intercarrier has gotten quite a bit faster that what it use to be!
Porting is always a process. Much less during a huge launch. Give it a little time and keep the old AT&T phone off.
Worse case get your msl and enter ##MSL CODE# this will bring up a menu where you can make sure that your new phone number is correctly placed in both those fields. If not you can save the correct number and reboot. Sometimes the phone provisions properly sometimes it will not.
Xenithflare said:
Porting is a process that is rarely instant. Especially on the morning of such a major launch, plus the beginning of the weekend... I'd say to give it a few hours, though it CAN take up to a full day to provision properly. You'll get up and running soon~
Click to expand...
Click to collapse
You're probably right. I was actually surprised to see the number transferred so fast.. just figured it was all done at that point. I went ahead and sent Sprint CS an email just to see what they say about it. I'll post an update with resolution (if any) when it starts working..
Just wanted to update that I'm finally receiving texts from AT&T phones. I did have my old phone powered on this morning, so that might have been what caused the delay.
Turn off the phone then back on and go to.the system update menu and update profile. The porting can get hung up so update the profile and you should be good. Also sometimes the first call might say dial a correct area code even though its right. Dial out again and you will be okay after that
.
xviiivx said:
Got my Evo this morning at 7am, and my number was transferred from AT&T ~35 minutes later. Everything works, but I can't receive messages from anyone on AT&T. I only get messages from friends on Sprint.. I'm assuming I'll have to call AT&T to get that resolved? Anyone else have this problem?
Other than that, everything else is working great. I love this phone! The wait to get it sucked, but it was well worth it..
Click to expand...
Click to collapse
I had to make a phone call on my phone for it to complete the activation process. It worked fine after that.
I transferred over from AT&T at around 3PM and I'm still stuck without a working line.
AT&T makes it as hard as possible to switch so people won't leave...jk
Xenithflare said:
Porting is a process that is rarely instant. Especially on the morning of such a major launch, plus the beginning of the weekend... I'd say to give it a few hours, though it CAN take up to a full day to provision properly. You'll get up and running soon~
Click to expand...
Click to collapse
This is true. However, I ported at approximately 10:30AM PST from AT&T and my port was INSTANT.
I was in RS for 5 hours trying to port 2 numbers from AT&T on Friday. I sure as hell wasn't going to let them turn me away. I ordered pizza for everyone at the store and we watched ESPN while I was there.
My numbers are ported although my GF is nagging me about not being able to send mms to at&t subscribers.
gqstatus0685 said:
I was in RS for 5 hours trying to port 2 numbers from AT&T on Friday. I sure as hell wasn't going to let them turn me away. I ordered pizza for everyone at the store and we watched ESPN while I was there.
My numbers are ported although my GF is nagging me about not being able to send mms to at&t subscribers.
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Click to collapse
XD I feel your pain. I apologize for the long wait, since you were either suffering from the Sprint activation tool lagging nonstop, or employees not knowing what they were doing... Or both
gqstatus0685 said:
My numbers are ported although my GF is nagging me about not being able to send mms to at&t subscribers.
Click to expand...
Click to collapse
Wait, are you saying that you won't ever be able to send MMS to AT&T numbers? Or that it takes a while for it to work?
MMS works on my line but not on her line. Correction: She's having issues sending MMS to her mom on VZW.
RS employees didn't know what they were doing and super lag on Sprints systems. I don't blame them I blame Sprint for not properly training them. I think mines works fine I have no hiccups.
gqstatus0685 said:
MMS works on my line but not on her line. Correction: She's having issues sending MMS to her mom on VZW.
RS employees didn't know what they were doing and super lag on Sprints systems. I don't blame them I blame Sprint for not properly training them. I think mines works fine I have no hiccups.
Click to expand...
Click to collapse
MMS will start working soon, and if it doesn't, a profile update or a call to Sprint will clear it right up.
I wouldn't blame Sprint for not training our employees, per se. There are a lot of factors involved. Were they new? We had to have one of our new employees in my store just to have a body present, and it makes work insanely hard having to watch over and correct him every three seconds. Does that store regularly sell phones? I've seen stores in lacking wireless markets simply not remember how to activate phones. If you don't have lots of practice, you forget. Were they just working there for a job? I can name off tons of RS employees who don't have any business working in our industry, who are only here for the job. Lots of fresh-outta-high-school kids, mainly. One of my pet peeves
I used to work for RS back in high school and I should have went to the same store I worked at the reserve the phones. That store gets a lot of traffic and I used to sell like 50-60 phones a month.
The guys didn't know what they were doing and basically had to hold a piece of paper with instructions in their hands while doing the whole process. I'm very patience so I didn't care since everyone has to learn eventually.
Seems that every person using the beta from the give-away is using it because they bought it on eBay or Craigslist. Has every one of those people sold theirs? or is there no users that received their Streak from the Give-Away posting or reading here? If they are I missed the posts.
When given the Streak, did Dell say "Just toss it in the trash in a few months when it stops working." It seems so strange that Dell would give away a phone that would just quit in a month or two and become useless. I would be angry if I was using the phone, filling out the surveys for Dell each week, reporting problems, being their lab mouse and then just one day the phone would stop working ..
shEEEsh said:
Seems that every person using the beta from the give-away is using it because they bought it on eBay or Craigslist. Has every one of those people sold theirs? or is there no users that received their Streak from the Give-Away posting or reading here? If they are I missed the posts.
When given the Streak, did Dell say "Just toss it in the trash in a few months when it stops working." It seems so strange that Dell would give away a phone that would just quit in a month or two and become useless. I would be angry if I was using the phone, filling out the surveys for Dell each week, reporting problems, being their lab mouse and then just one day the phone would stop working ..
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Click to collapse
When did they stop working....I am on TMo, and I have had mine for 2 months. I use it everyday and still am now. I am also on 2.1 now. I do not think I am going to toss it in the trash anytime soon.
Thanks,
Marty
TMobile still works but AT&T doesn't. I am getting a Beta for just that reason. I was just wondering what the original owners were told about what would happen when the trial ended. All the winners were given AT&T cards to use during the trial.
I'm on a beta and mine has been working for 2 weeks now. It stopped and I had to call ATT and it worked again and that was 2 weeks ago.
Sent from my Dell Streak using XDA App
My Touch Screen Dosnt Calibrate
I have A Beta & My touchscreen wont calibrate - any ideas?
Hold volume up and down while powering on. Choose calibrate and follow on screen commands. There is a manual way holding the camera button while powering on is manual way. Good luck.
Sent from my Dell Streak using XDA App
kevinwatson5 said:
Hold volume up and down while powering on. Choose calibrate and follow on screen commands. There is a manual way holding the camera button while powering on is manual way. Good luck.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
~it shows FAILED when do through both!
I am an original Beta receipiant, and NO they did not say it would be a strictly WiFi brick, instead they said we could keep it but it would not be 'officially supported' on any carrier.
I am trying to get mine to work on ATT but have yet to find a way of getting it done rather than going into a store and raising hell till someone unblocks the IMEI# in the system.
I have the beta phone too. Now it's looking like t-mobile is blocking 3G connections. What a horrible way to treat early adopters. Dell sucks.
I have one, and have been making calls and using data perfectly. No IMEI issues here.
Funk2641 said:
I have one, and have been making calls and using data perfectly. No IMEI issues here.
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ok so, then what are you doing differantly?
i tried doing the upgrade to 2.1 and the 45sec. after turning it on with my sim it i got the dreaded text message. then i quickly swapped my sim back into my tilt2
well i talked to Att this morning (att buisness customer support, since i have a buisness account) and the girl on the phone just entered the IMEI# in the system and it seems to be working im at 1.5 hrs right now since phone call.
Anybody with beta streaks noticing any hardware defects? I bought one off CL (The long arm of ATT doesn't reach Japan), and mine is really sensitive to overheating. Playing SNESoid for an hour or so brings the temp to 36-37 degrees C (96-98 F), and if I am in a warm environment, I can get maybe 30 minutes of web browsing before it overheats and restarts.
This was much worse when I flashed it to 2.1, where even in a highly air conditioned room, the thing would overheat and restart from less than 20 minutes of heavy activity.
joeclark said:
well i talked to Att this morning (att buisness customer support, since i have a buisness account) and the girl on the phone just entered the IMEI# in the system and it seems to be working im at 1.5 hrs right now since phone call.
Click to expand...
Click to collapse
I had my account suspended for the 2nd time today. I am also on a business plan with AT&T.
I spoke with the rep and she told me I'd have to switch to an approved device. I told her "that is not going to happen", as I have a perfectly legitimate, FCC approved unlocked device that they claim I can use on their "open" network.
She unsuspended my account and told me that my phone service would continue to get suspended next time the suspensions roll around (seems to be happening weekly now). I told her I'd call back every single time that happened. She had nothing else she could do for me.
I'm heading over to TMobile to get my # ported out of my ATT business account later today. 2.5G of uninterrupted service @ TMo is better than 3G of spotty ATT service that gets suspended every week, imo.
Up until today, I had held on to a sliver of hope that ATT would lift the block once the streak was officially released. No more. ATT has screwed us, and since there are only 1000 of us, they really won't care and will NOT change their policy unless we can get some egg on their face (press/blogosphere?) If I were a press person, I'd probably attack the "AT&T goes back on open network policy" rather than taking the "AT&T screws dell beta testers" angle.
Thanks for the tip on the FCC complaint (jmm). I filed both 2000A and 2000B - deceptive advertising and promotion practices (at&t claims an open network with no policing of unlocked devices, that you can use whatever you want), and also for interruption of service.
I highly suggest everyone do the same here: http://esupport.fcc.gov/complaints.htm Takes about 3 minutes.
Anyone know if any other unlocked phone has had similar blockings by AT&T? The more friends we can rally against AT&T, the better. I'll be a T-Mobile customer in about 1 more hour, but I would still love to see AT&T burn for this.
I'll update this thread if the FCC responds.
So, here's my story:
I got the text of death earlier today. I called 2 customer service reps, and the had no idea what the Streak even was.
So, I decided to go to a ATT store, you know, since one is less than five minutes away. I walked in and showed my "Streak". (Sorry I couldn't resist). Anywhoo, the rep was amazed, since he'd never seen one, much less used one. He even took pictures of it with his...Evo.
I showed him the text of death, and he made some calls to another rep, who then asked me some questions. I told him that it was a Streak, and he asked for the IMEI. I told him the IMEI, and he made some adjustments, and suddenly my SIM card dies.
They get another SIM card, activate it, and here I am with a unlocked, no-restrictions-beta Streak with 2.1.
Feels good
joeclark said:
well i talked to Att this morning (att buisness customer support, since i have a buisness account) and the girl on the phone just entered the IMEI# in the system and it seems to be working im at 1.5 hrs right now since phone call.
Click to expand...
Click to collapse
Two days strong still going, of course t probably won work in the morning now
Sent from my Dell Streak using XDA App
kertong said:
Thanks for the tip on the FCC complaint (jmm). I filed both 2000A and 2000B - deceptive advertising and promotion practices (at&t claims an open network with no policing of unlocked devices, that you can use whatever you want), and also for interruption of service.
I highly suggest everyone do the same here: http://esupport.fcc.gov/complaints.htm Takes about 3 minutes.
Anyone know if any other unlocked phone has had similar blockings by AT&T? The more friends we can rally against AT&T, the better. I'll be a T-Mobile customer in about 1 more hour, but I would still love to see AT&T burn for this.
I'll update this thread if the FCC responds.
Click to expand...
Click to collapse
Dell said:
Please note that the [beta] recipients signed a document agreeing to the following terms.
· Dell Streak Beta Units are not to be resold during the trial period
· After the trial period, these units are no longer active on the AT&T network, but can be used in a Wi-Fi environment
Click to expand...
Click to collapse
No case to answer for AT&T or Dell.
I have a bea streak and i did not "sign" anything an i have an email that does not say it i a wifi brick. It jst states that, basically, there is no support for it hrough dell or att, so i you f it up dont go crying to anyone yheybare not going to listen.
And i agree the whinning attitude will not gat you very far, no matter what you are dealing with in life
Sent from my Dell Streak using XDA App
kertong said:
I highly suggest everyone do the same here: http://esupport.fcc.gov/complaints.htm Takes about 3 minutes.
Click to expand...
Click to collapse
I have just filled it out and submitted the claim.
I have been using my Texas Beta Streak for the past 2 weeks now with no service interruption. I have received the text message 3 times thus far.
.....is Nelson or you have phone insurance, you might want to read this post.
(Let me preface this by saying I'm a Sprint Premier customer the hard way, 10+ years of service.)
I had to have my phone replaced through the ins. plan via Sprint through Asurion. Their website *specifically* says that if you submit your claim before 11pm, you'd have your phone the next day. Cool, I paid my $100 ded. and submitted it @ 948pm CST. Thurs. rolls around, and still no phone, no email about a tracking number, nothing. So I called and was advised the phone was shipped, and that if I checked back a little later, I'd have a tracking number in my email. True to the reps word, that happened. The phone arrived this morning around 930. It was a BRAND NEW PHONE (2.2) b/c there aren't any refurb'ed EVOs. Heck yeah! So I called and had it activated, and the guy kept calling me by the wrong last name. I didn't think anything of it, I had a BRAND NEW EVO. I made a test call, it went through, and I was on my way.
Fast forward to around 400 this afternoon. My boy told me he called and the phone went straight to voice mail, so he left me a message. Eh? No message notification, no nothing. I called it from my work phone....same thing. I tried to access v/m, and I was unable to, as it kept trying set up v/m, repeatedly. I start flipping through the phone settings trying to figure out what was up. And then I came to the "phone info" screen....and the phone number listed wasn't my phone number, and the "@sprintpcs.com" address wasn't mine either! The last name, Nelson, was the same one the rep kept calling me earlier.
Now, the gist of this is that I can call out on this account (his number appears on the caller id), and I can text out, but I can't receive incoming calls or texts. So I can call anyone, anywhere. On someone else's account.
I called up Sprint to let them know they activated this phone on the wrong account. The rep I spoke to, Kim, couldn't understand what was going on. It took me a good 5 mins before she finally caught on. She forwarded me to tech support to talk to another lady named Kim. She wanted me to do a factory reset, which I did, and reboot, which I did. Checked the info, it was the same. She was stumped, said it was up to Asurion to rectify, so she had a conference call with them. The rep said that they would have to send me another phone. I asked if it would arrive the next day, and he said it wouldn't arrive until *Monday*. Uh, no, that isn't reasonable. I asked to speak to a supervisor, so he transferred me. She said the same thing. I was furious. I asked her how this happened. Get this: the lady told me that it was because HTC ran out of serial numbers and this serial number is the same as Mr. Nelson's EVO, which is active. W.T.H. Do you *seriously* expect me to believe that garbage? Yup, she sure did. Well, I surmised, they're going to re-serial this phone and use it, so my thought process is that I can have them use the serial and ESN from my old phone and transfer it to my *new* phone. She said that I would have to call Sprint to ask that. I'm glad I got transferred to the phone survey after the call, b/c I let them know under *no* uncertain terms how upset I was.
I called Sprint again. The rep listened as I started by the beginning, explaining the whole "port my old serial/ESN to the new phone" so I didn't have to use some stranger's account and I could get phone calls this weekend. She transferred me to her supervisor, Clark. Clark listened intently, and rotated between asking me questions and putting me on hold. He finally came back and said, "So, you want me to turn off your phone number." *sigh*. I again explained that, HELLO, I AM RUNNING UP SOMEONE ELSE'S ACCOUNT. So then I got transferred to a MANAGER (guy sounded like he was on the NE coast). So I went through my situation AGAIN. He said, "Can you call me on a demo number so I can see what number shows?" As I had already done this with my g/f, I told him, it's the other guys phone number. He said okay, that he would notate his account so that they would STOP HIS STATEMENT FROM COMING TO HIM so they could sanitize it of my calls.
So, the long and the short of it is:
1) I won't have a fully working phone until Monday
2) No one did a [email protected] thing to help me get a phone before the weekend
3) I have an outbound-only clone of some strange guy's phone, and can make calls and send texts from this phone and no one cares enough about it to stop me or to notify this man.
4) Oh, and one of the myriad of people I spoke to told me that I couldn't go into the store and pick up another phone. I guess no one thought about letting me pick up a phone there and sending my "on the way" phone to the store to replace the one I picked up.
So, if your last name is Nelson and you have an 815 area code EVO, chances are I'm making calls on your account. I'm trying not to use it, but I'm kinda stuck. Sorry.
Yay.
Wow man, quite a story. Lol.
Sent from my HERO200 using XDA App
lol thats crazy.
I seriously doubt HTC ran out of serials.
Well damn.....
Sent from my HTC Evo
Sprint's customer service sucks... No credit, no nothing? Damn... They have great prices, but tmo trumps all the carriers with their customer service imho. SMH...
looneylu said:
Sprint's customer service sucks... No credit, no nothing? Damn... They have great prices, but tmo trumps all the carriers with their customer service imho. SMH...
Click to expand...
Click to collapse
Agreed! I plan on going back to T-mo after my 2 year EVO contract is up.
U should make some international calls, load up the account and have sprint to suck it up.
Sent from my PC36100 using XDA App
Hahah. What fing idiots. I love how no one cares anymore - at the least they should have come up with a semi-believable story for you, and made sure the guy's account that you're on isn't totally screwed over.
Spring has great prices, but you pay for it when it comes to 3g service, dropped calls, and CS!
815 is northern mchenry county illinois, thats out by me, poor fellow. guess thats asurion for you though.
you could always try to *cough*cdmaworkshopit*cough*
Sprint reps are idiots. I get annoyed having to call in because I know I'll bee in for it.
Sent while sitting on the toilet.
haha, I love sprint. *rolls eyes*. I have been with them for roughly 6 years now, so I know all about that "Customer Service".
Are these people randomly plucked from the streets? Hey ill go be a cs! If I feel like being an idiot one day, ill get away with it. Lol
Sent from my Evo
Is not sprints fault the samething happen to me. This is because you idiots trying to root their phones and they brake something and returned it ti sprint. I got a phone from craigslist I called sprint to swap my phone everything goes fine and than she tells that I have to get a new line for that phone because a have already five lines. After an hour on the phone no matter what we did we were unable thw guys profile. I called the giy since I had his information and ask him if did root the phone and he said yes but didnt work. Just look at the forums how many habe broken wimax or bricked phones and they blame the guys who made that metod to root..
latoso said:
Is not sprints fault the samething happen to me. This is because you idiots trying to root their phones and they brake something and returned it ti sprint. I got a phone from craigslist I called sprint to swap my phone everything goes fine and than she tells that I have to get a new line for that phone because a have already five lines. After an hour on the phone no matter what we did we were unable thw guys profile. I called the giy since I had his information and ask him if did root the phone and he said yes but didnt work. Just look at the forums how many habe broken wimax or bricked phones and they blame the guys who made that metod to root..
Click to expand...
Click to collapse
lol Of course you wouldn't expect Sprint to give out working phones, what a ridiculous idea. It's all the fault of people who root their phones.
HEY!!!!!!!!!! I'm Mr Nelson!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Just KIDDING!!!!!!!!!!!
Wow sounds just like something that would happen to me.
latoso said:
Is not sprints fault the samething happen to me. This is because you idiots trying to root their phones and they brake something and returned it ti sprint. I got a phone from craigslist I called sprint to swap my phone everything goes fine and than she tells that I have to get a new line for that phone because a have already five lines. After an hour on the phone no matter what we did we were unable thw guys profile. I called the giy since I had his information and ask him if did root the phone and he said yes but didnt work. Just look at the forums how many habe broken wimax or bricked phones and they blame the guys who made that metod to root..
Click to expand...
Click to collapse
Fool. I had to call in my phone b/c it was lost/stolen, not b/c it was rooted.
And it has nothing to do with the new phone being rooted. As I stated in my first post, IT IS A BRAND NEW PHONE.
BTW, Mozilla has a built in spell-checker.
campchi said:
U should make some international calls, load up the account and have sprint to suck it up.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
This
Sent from my PC36100 using XDA App
Dude....that's poopy. Thankfully, I've never had this issue and for me Sprint is always nice and resolves my issues quickly. Sounds like you got dealt a bad hand that day bro.
im not saying you rooted the phone for someone else info to be in the phone has to be activated. Just look at my brothwr in law got his phone on thursday tryed to rooted didnt work he got another one today and the phone he return is new where you think that phone is goin to. Asurion.
Rooting does not break a phone. And I would have asked for the manager's boss. It was their fault. They should have arranged a store pick up or overnight you one. A dishonest person could run up a huge phone bill for that guy to pay. I am sorry this happened. Hopefully everything is worked out.
Sent from my iPhone with the bigger Gee Bees.
So yesterday I got my third Atrix. This one won't send texts. Any ideas for what the problem could be? I tried it when I had 4 bars and the phone I was texting was a foot away. I tried Handcent and the stock app, both didn't work.
Oh let me clarify. They "send" on my phone, but the receiver doesn't actually receive the text.
Tennis11 said:
So yesterday I got my third Atrix. This one won't send texts. Any ideas for what the problem could be? I tried it when I had 4 bars and the phone I was texting was a foot away. I tried Handcent and the stock app, both didn't work.
Oh let me clarify. They "send" on my phone, but the receiver doesn't actually receive the text.
Click to expand...
Click to collapse
Can someone help? This is kind of a major issue and I don't really feel like dealing with AT&T now.
Sounds like it is an account issue. What's att say?
Sent from my MB860 using XDA App
I'm sure you can understand, I really just don't want to talk with them now. But I guess I'll have to.
I've had the Atrix for 3 days now, and this is my third one. Each time there was a hardware issue, and the reps tried to say it was supposed to be like that. Like my last phone, a 1x4 area on the top of the screen was unclickable. Yeah, that's really how the phone is supposed to work...
Tennis11 said:
Can someone help? This is kind of a major issue and I don't really feel like dealing with AT&T now.
Click to expand...
Click to collapse
Tennis11 said:
I'm sure you can understand, I really just don't want to talk with them now. But I guess I'll have to.
I've had the Atrix for 3 days now, and this is my third one. Each time there was a hardware issue, and the reps tried to say it was supposed to be like that. Like my last phone, a 1x4 area on the top of the screen was unclickable. Yeah, that's really how the phone is supposed to work...
Click to expand...
Click to collapse
Unfortunately, dealing with CS is a huge part of being with AT&T. When you call them just tell the first person you want to speak with the floor manager and then have that person transfer you to (actual) technical support with a note for priority on your account. Issues like this must be dealt with someone on a higher tier.
I feel like I should get some kind of reimbursement or something... first the Captivate, now this.
By the way I love my current Atrix, and I might just not even worry about the texting for awhile, and just enjoy the phone.
Tennis11 said:
I feel like I should get some kind of reimbursement or something... first the Captivate, now this.
By the way I love my current Atrix, and I might just not even worry about the texting for awhile, and just enjoy the phone.
Click to expand...
Click to collapse
You are barking up the wrong tree with reimbursements. Even if you return the phone with an issue they will charge you restocking. Unless you speak to someone at their corporate CS and have them note on your account that you are returning due to hardware issues. Never go to a brick-and-mortar unless you speak with someone on the phone to put notes on your account for any issues you are having so they won't try to feed you a line of BS
If you're coming from an iphone, the provisioning is different. May be different coming from your cappy too. Best bet is to call att cs or go into a store for that issue.
Sent from my MB860 using XDA App
live4nyy said:
You are barking up the wrong tree with reimbursements. Even if you return the phone with an issue they will charge you restocking. Unless you speak to someone at their corporate CS and have them note on your account that you are returning due to hardware issues. Never go to a brick-and-mortar unless you speak with someone on the phone to put notes on your account for any issues you are having so they won't try to feed you a line of BS
Click to expand...
Click to collapse
meh, my first phone had a laggy dialer screen and would ring for a couple seconds before giving me the option to answer. i took it in, without calling, and told them the issue i was having, that i tried a soft and hard reboot, tried taking the battery out, etc...they said okay, went to the back got a replacement and i left.
apolloms said:
meh, my first phone had a laggy dialer screen and would ring for a couple seconds before giving me the option to answer. i took it in, without calling, and told them the issue i was having, that i tried a soft and hard reboot, tried taking the battery out, etc...they said okay, went to the back got a replacement and i left.
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Click to collapse
Well, that's with an exchange which is different than returning it.
AND
I guess it really depends on where you go. I am lucky enough to live in a large city with multiple AT&T stores because last month I originally tried the Inspire 4G and the first one I got had a screen separation issue so I brought it to one store and the employee tried telling me that it was "common" so I drove another 10 miles and the next store replaced it no questions asked. Then a week later I decided I wanted to try the Atrix instead so I called CS and told them my first exchange was due to hardware issues and had them annotate my account specifying that and confirm that I still had "1" exchange left in my 30 day period which ended being helpful because I went to the store to do the exchange and they tried to tell me that I had already used it until I told them to check the notes on my account. After that, they apologized and I left with the Atrix. It's really hit and miss but if you call in first they'll make sure the rules are followed correctly.
I had the same problems with texting when I got my atrix. I came from an iphone 3g and I had the 200 msg package, which no longer exists but they allowed me to keep it just like the unlimited data plan, my problem was that somehow the package got removed and I had no text messaging. They added back the plan and i it started working....
Sent from my MB860 using XDA App
angelitov7 said:
I had the same problems with texting when I got my atrix. I came from an iphone 3g and I had the 200 msg package, which no longer exists but they allowed me to keep it just like the unlimited data plan, my problem was that somehow the package got removed and I had no text messaging. They added back the plan and i it started working....
Sent from my MB860 using XDA App
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Click to collapse
Yup, this is actually EXACTLY what happened...
It would have been "normal" to receive some kind of notification...
I had the same issue.. turn out to be a bad 4g sim card.. they swap the sim card and then I could txt.
Is the SMSC number correct? Check by dialing *#*#4636#*#* and goign to Phone Info (click Refresh to see if it pulls the number from teh network)
This guy got invited to Google Voice integration with Sprint preview.
See screenshots
http://dl.dropbox.com/u/18815554/google-voice-sprint-preview.png
http://dl.dropbox.com/u/18815554/google-voice-sprint-preview-1.png
http://dl.dropbox.com/u/18815554/google-voice-sprint-preview-2.png
http://dl.dropbox.com/u/18815554/google-voice-sprint-preview-3.png
Still no calls over wifi though.
Exactly what I'm waiting for. Hope they go live soon
i dont need a signature
Hope I get an invite! I've been a GV user since it was grandcentral. The minute I saw this I added in my email.
Good to see they are starting to roll this out to a few.
Hey, this may stray a little off topic but maybe you guys can help answer a few questions for me.
The situation...
I might be relocating to the island of grenada, dominican republic for two years for school. I have google voice on my phone and was wondering if I took my shift with me, can I just put it in airplane made, turn on wifi and receive and make calls with google voice while on campus/around wifi hot spots?
Sent from my PG06100 using XDA Premium App
lilgrass71 said:
Hey, this may stray a little off topic but maybe you guys can help answer a few questions for me.
The situation...
I might be relocating to the island of grenada, dominican republic for two years for school. I have google voice on my phone and was wondering if I took my shift with me, can I just put it in airplane made, turn on wifi and receive and make calls with google voice while on campus/around wifi hot spots?
Sent from my PG06100 using XDA Premium App
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Click to collapse
No, it's not VOIP. You couldn't make calls. SMS gets sent over data though so you would still be able to text.
^ Shift Faced
Hey, this may stray a little off topic but maybe you guys can help answer a few questions for me.
The situation...
I might be relocating to the island of grenada, dominican republic for two years for school. I have google voice on my phone and was wondering if I took my shift with me, can I just put it in airplane made, turn on wifi and receive and make calls with google voice while on campus/around wifi hot spots?
Sent from my PG06100 using XDA Premium App
Click to expand...
Click to collapse
I think Skype would be the way to go.
That's awesome; I really want to get this enabled on my phone. I already use Google Voice for voicemail, but I want my Sprint number as my Google Voice number because it's the number everyone already knows for me.
So is it safe to assume that if you already have a GV number you have to forfeit it in order to port your Sprint number to GV?
bcellis said:
So is it safe to assume that if you already have a GV number you have to forfeit it in order to port your Sprint number to GV?
Click to expand...
Click to collapse
bcellis - yes. you have 90 days to decide to switch back.
Has anyone tried contacting Sprint about getting an invite to the service? Maybe it's just a matter of talking to the right person...
That's one of the perks of working for Sprint corporate. The day after the PR about Google Voice and Sprint, a few of my team members and I received the invitation. I have to say we haven't had any issues with it up to this point.