[Q/Help Req] 08/19/11 PRL Update Error - Epic 4G General

Since around 5PM yesterday 8/18/2011 I have been unable to update my PRL or Profile. Attempts return Error:Unknown
I am running ODIN EG22 w/root and no other mods or themes.
Have tried using terminal emulator
Code:
SU
PM disable com.samsung
Reboot
SU
PM enable com.samsung
Reboot
But have had no luck. Was previously able to update PRL with current set up and have been unable to find solutions searching.
Your help would be greatly appreciated.

First of all don't worry about Update Profile if your data is already working. Your AA key, etc is already setup.
Load PRL 11115 and enjoy 3g roaming. Enjoy your phone being stuck on such a great PRL. I know I hate when my phone updates the PRL on its own.
Fixing this issue is kinda like your work truck is supposed to only go 70mph and no more. Do you really want to fix the issue that your work truck can go 75mph?

digiblur said:
First of all don't worry about Update Profile if your data is already working. Your AA key, etc is already setup.
Load PRL 11115 and enjoy 3g roaming. Enjoy your phone being stuck on such a great PRL. I know I hate when my phone updates the PRL on its own.
Fixing this issue is kinda like your work truck is supposed to only go 70mph and no more. Do you really want to fix the issue that your work truck can go 75mph?
Click to expand...
Click to collapse
Nice Digi, nice!

So I just got off the phone with a Sprint CSR who had me jump through hoops and somehow we went back in time, I am now on 60678. WTH?? I'm going to look at how to update the PRL manually here , are these the most current instructions or are there newer methods out there? Also, where can I D/L that 11115 PRL or the latest 6068X?

twolostminds said:
So I just got off the phone with a Sprint CSR who had me jump through hoops and somehow we went back in time, I am now on 60678. WTH?? I'm going to look at how to update the PRL manually here , are these the most current instructions or are there newer methods out there? Also, where can I D/L that 11115 PRL or the latest 6068X?
Click to expand...
Click to collapse
The How To Load PRL thread has the 11115 PRL. If you can't find the page it is on click the little paper clip on the thread title list next to it. It will show you all the attachments in the thread.

Related

PRL Update Available (60670)

Just a quick heads up for you guys.
Get it! QUICK!!!
I don't suppose we get a changelog do we?
Yup just did my update
Sent from my PC36100 using XDA App
Worked for me, thanks for the heads up.
Changes to roaming agreements in Alaska...
thanks for the heads up
Good lord how often does Sprint need to release new PRLs?!
I have a (possibly dumb) question, what are PRL's and what do they do? I've updated my radios, ran tons of different ROMS, changed lots of little things on my EVO, yet I still don't understand PRL's.
Samzebian said:
I have a (possibly dumb) question, what are PRL's and what do they do? I've updated my radios, ran tons of different ROMS, changed lots of little things on my EVO, yet I still don't understand PRL's.
Click to expand...
Click to collapse
PRL is the preferred roaming list. It is basically a database of towers that the phone uses to prioritize what towers it connects to.
EtherealRemnant said:
Good lord how often does Sprint need to release new PRLs?!
Click to expand...
Click to collapse
Maybe, as often as it takes to get it right. I've had nothing but trouble with PRL 60669 and let Sprint know it. Since updating to 60669 my phone not only roams in areas where it never roamed before, but it roamed in the middle of the NYC (as keishou notes in Atlanta with 60670).
Since the 60669 update, I've watched my phone go from a 4-bar EVDO reception to a 5-bar 1x connection while in the middle of a data session. The phone, therefore, intentionally switched towers from a 98% (reported) signal-strength EVDO connection to a 100% signal-strength 1x connection. WTF applies here, HUGE.
dinoSnake said:
Maybe, as often as it takes to get it right. I've had nothing but trouble with PRL 60669 and let Sprint know it. Since updating to 60669 my phone not only roams in areas where it never roamed before, but it roamed in the middle of the NYC (as keishou notes in Atlanta with 60670).
Since the 60669 update, I've watched my phone go from a 4-bar EVDO reception to a 5-bar 1x connection while in the middle of a data session. The phone, therefore, intentionally switched towers from a 98% (reported) signal-strength EVDO connection to a 100% signal-strength 1x connection. WTF applies here, HUGE.
Click to expand...
Click to collapse
i've had the same problems here. i kept 60662 and 67 for the longest time and had great reception w/ minimal roaming and now im on 69 and roam all the damn time, in places i never did before.
is there any way to get back to 60662 or 67? I've been roaming at my office and I know I shouldn't be.
tdusen said:
is there any way to get back to 60662 or 67? I've been roaming at my office and I know I shouldn't be.
Click to expand...
Click to collapse
If you're on a non-AOSP ROM,
1. Do a NAND backup
2. Dial ##786#
3. Hit Menu - Reset
4. Enter your MSL (just call sprint and say "I need my MSL," they didn't even ask for a reason)
5. When phone is rebooted into recovery mode, wipe all three (data/cache/dalvik-cache) - I'm not sure if this step is required, but to be safe, recommended
6. Reboot
7. Phone will take longer to boot, and when lockscreen is loaded, unlock
8. Phone will say something about hands-free activation
9. Phone will say updating PRL - hit cancel here
10. Phone will say updating firmware - hit cancel here
In theory, this should revert you back to the 60662 PRL since you cancelled the PRL update.
on CM6 RC2 how do you update the prl lol i dont see it
Sporkman said:
on CM6 RC2 how do you update the prl lol i dont see it
Click to expand...
Click to collapse
Download any other ROM thats not AOSP based
Move to root of SD card
Boot into recovery
Create NAND-backup
Wipe data/cache/Dalvik-cache
Flash whichever ROM you downloaded
Menu-software update - PRL update
Check menu-about phone-software information to make sure you got it
Boot into recovery
Restore CM6 RC2 NAND-backup
zergburger said:
Download any other ROM thats not AOSP based
Move to root of SD card
Boot into recovery
Create NAND-backup
Wipe data/cache/Dalvik-cache
Flash whichever ROM you downloaded
Menu-software update - PRL update
Check menu-about phone-software information to make sure you got it
Boot into recovery
Restore CM6 RC2 NAND-backup
Click to expand...
Click to collapse
dang so no way to do it in cm6 crap lol
zergburger said:
If you're on a non-AOSP ROM,
1. Do a NAND backup
2. Dial ##786#
3. Hit Menu - Reset
4. Enter your MSL (just call sprint and say "I need my MSL," they didn't even ask for a reason)
5. When phone is rebooted into recovery mode, wipe all three (data/cache/dalvik-cache) - I'm not sure if this step is required, but to be safe, recommended
6. Reboot
7. Phone will take longer to boot, and when lockscreen is loaded, unlock
8. Phone will say something about hands-free activation
9. Phone will say updating PRL - hit cancel here
10. Phone will say updating firmware - hit cancel here
In theory, this should revert you back to the 60662 PRL since you cancelled the PRL update.
Click to expand...
Click to collapse
Thanks, I'll have to wait until we get root back to try this.
tdusen said:
Thanks, I'll have to wait until we get root back to try this.
Click to expand...
Click to collapse
You don't need root to do this, you just won't be able to create a NAND-backup and restore your settings.
zergburger said:
You don't need root to do this, you just won't be able to create a NAND-backup and restore your settings.
Click to expand...
Click to collapse
Sure, but then I have to reinstall everything. I we don't get root soon, I might do it anyway.

New here. PRL Downgrade for data roaming fix?

Sorry if this is easy to do im new and just got and rooted my evo yesterday. My data roaming isn't working i can make calls and stuff but not internet, i heard a prl update did this so can anyone show me how to downgrade prl? and anyone confirm a prl that works with data roaming? thanks
jc8081 said:
Sorry if this is easy to do im new and just got and rooted my evo yesterday. My data roaming isn't working i can make calls and stuff but not internet, i heard a prl update did this so can anyone show me how to downgrade prl? and anyone confirm a prl that works with data roaming? thanks
Click to expand...
Click to collapse
There are a couple things you could try. First, try calling Sprint and having them reset your profile on their end (don't let them talk you into a wipe and restore), that has fixed some of us in the past. There seems to be a periodic problem latching onto roaming of any sort. Also, have a look at this link for information on how to use the ##775# command to change to a different PRL.
http://forum.xda-developers.com/showthread.php?t=696073
k thanks and ya called sprint before they said to update my profile which i did but didnt help.
And about the thing you sent thats to force roam or something i just want my date roam to work when i need it. But still showed how to change prls thanks anyone know somewhere i can get a fixed prl?
I had the same problem with a different cause and fought with Sprint for almost a week over it.
What you need to do is call the sprint support number and have them "Reload the towers" for your account. This process adds your account back into the roaming tower system and in my case fixed the problem instantly.
danbriggs said:
I had the same problem with a different cause and fought with Sprint for almost a week over it.
What you need to do is call the sprint support number and have them "Reload the towers" for your account. This process adds your account back into the roaming tower system and in my case fixed the problem instantly.
Click to expand...
Click to collapse
This is really interesting!
Sent from my PC36100 using XDA App
jc8081 said:
k thanks and ya called sprint before they said to update my profile which i did but didnt help.
And about the thing you sent thats to force roam or something i just want my date roam to work when i need it. But still showed how to change prls thanks anyone know somewhere i can get a fixed prl?
Click to expand...
Click to collapse
Go here for a long history of former PRLs: http://cid-eabe29f3770d8d15.skydrive.live.com/browse.aspx/.Public/PRLs
Follow these instructions to update your PRL: http://forum.xda-developers.com/showthread.php?t=696073
Start from the solid blue "As of Android Froyo 2.2...." and follow those instructions using the PRL you downloaded instead of the PRL they are describing.

Epic stuck Roaming?

Hello,
My Epic is stuck roaming even after powering off and powering on and removing the battery, this is not a problem where im not getting signal because its the same everywhere i go, Wifi works fine and its the only way i can use my phone i just can't connect to the sprint network. Anyone have any suggestions on whats wrong with my phone?
Settings > Wireless and Network > Mobile Networks > System Select
Try changing it to Sprint only and see if it works
heathmcabee said:
Settings > Wireless and Network > Mobile Networks > System Select
Try changing it to Sprint only and see if it works
Click to expand...
Click to collapse
Nope, then i dont get any signal @ all... Do u think a hard reset is in order?
Also how do u get rid of that sprint i.d. home screen... i Just want the stock android launcher
Are you on EC05? Give us a little more info on what and when this starting happening. Did you update from DI18 to EC05 and this started?
heathmcabee said:
Are you on EC05? Give us a little more info on what and when this starting happening. Did you update from DI18 to EC05 and this started?
Click to expand...
Click to collapse
Im on EC05 but this started before i updated to EC05 by wifi... This started about a week ago when my sprint service was shut off on this phone (main line on family plan) cuz i forgot 2 pay the bill.. I've sense paid the bill but i cant connect to the sprint network, only roaming and wifi.
I Called sprint and spoke with tech support and spend a hour on the phone with a guy who had me do ALL the same things i already did before i called (try n update profile,prl,airplane mode,etc.) Even thou i told the guy i did all this he said " lets just try it 1 more time " Got frustrated and ended the call after he was having me do the same things over and over.
Since that is the case, i would take it to a Sprint repair store and have them look at it. You could always try ODIN back to DI18 and update to EC05 again and then updating your profile, but you shouldn't be always roaming if you are in a green area with sprint service.
You should also try this: http://forum.xda-developers.com/showthread.php?t=1012384
Reflashing the modem, may help.
no
takethat365 said:
Hello,
My Epic is stuck roaming even after powering off and powering on and removing the battery, this is not a problem where im not getting signal because its the same everywhere i go, Wifi works fine and its the only way i can use my phone i just can't connect to the sprint network. Anyone have any suggestions on whats wrong with my phone?
Click to expand...
Click to collapse
no problems here.
lancelane said:
no problems here.
Click to expand...
Click to collapse
What? Are u just trying to get ur post count up or ?
takethat365 said:
What? Are u just trying to get ur post count up or ?
Click to expand...
Click to collapse
Just ignore unhelpful people like that.
As inconvenient as it might be, if I were you I'd try driving to where you know for sure you'd be on a different tower. I did that a couple times when I had signal issues and it cleared them up...even when I went back home to my local tower. I didn't do anything to the phone itself.
It was weird, but it worked.
dchawk81 said:
Just ignore unhelpful people like that.
As inconvenient as it might be, if I were you I'd try driving to where you know for sure you'd be on a different tower. I did that a couple times when I had signal issues and it cleared them up...even when I went back home to my local tower. I didn't do anything to the phone itself.
It was weird, but it worked.
Click to expand...
Click to collapse
Yeah i got u on that other guy, I was actually in Mexico 3 days ago from Arizona so i was actually in a different country and it was still roaming. And i actually get better sprint signal in Mexico then i do in my own house in Tucson,Az.
Im about 2 do a hard reset ill post back if it fixes the issue
takethat365 said:
Yeah i got u on that other guy, I was actually in Mexico 3 days ago from Arizona so i was actually in a different country and it was still roaming. And i actually get better sprint signal in Mexico then i do in my own house in Tucson,Az.
Im about 2 do a hard reset ill post back if it fixes the issue
Click to expand...
Click to collapse
Interesting. Hope you get it sorted.
sprint store
I am also having the same problem. I spoke to several techs that wanted me to do a restore of my phone, but i refuse because I have 2 epic's and they're both having the same roaming problem. I will be taking both of mine to the sprint repair store today or tomorrow. I will let you know if they find anything.​
Root your phone and buy roam control from the market. That should change you back to sprint
Sent from my SPH-D700 using XDA Premium App
What PRL does your phone info say?
I would try reloading the prl either by the update that fails all the time or with qpst.
Try to backup your stuff first then do ##786# to reset your phone
if that didn't work then try to use odin and install the firmare again but this time try to make sure you select ( Phone EFS Clear) which will restore your phone completely to stock then when it runs it should update profile by it self and will program your phone.
Have you used roam control?
you can also try to use this app for roam control
hope this help

Cannot recieve any updates

First, do you have to be on 3g to update PRL or Profile?
Second, I have not been able to update my PRL or Profile since I first switched to a EE03 beta rom, I tried MANY other roms since, I even tried ODINing back to stock EC05 like it was when I first bought it and I get nothing. The only thing I ever get is... could not be updated at this time "Unknown Error."
The one fix that involes changing the OMA DM settings did nothing for me and I couldnt really find anything else that would be helpful to me.
This is really frustrating and I do not want to take my phone back to sprint to have them give me a refurb as a replacement. Anyone have any ideas?
bump, anyone got any ideas?
Try to odin back from stock again and you have to unroot before you can get the updates.
You should be able to update prl on any rom... I had the same issue, odin back to stock tried to update prl again it still didn't work so I brought it back to sprint... it failed some test they gave it, and then I got a refurb 2 days later
Sent from my SPH-D700 using XDA Premium App
I wouldn't worry about it. Call it a blessing...load 11114 manually and enjoy being stuck on that PRL. It's a good thing.
digiblur said:
I wouldn't worry about it. Call it a blessing...load 11114 manually and enjoy being stuck on that PRL. It's a good thing.
Click to expand...
Click to collapse
I actually run the modified verizon PRL cause sprint sux in my area! I dont even know what updating your profile is but it sounds important so I am upset that I cant do it.
japin said:
I actually run the modified verizon PRL cause sprint sux in my area! I dont even know what updating your profile is but it sounds important so I am upset that I cant do it.
Click to expand...
Click to collapse
Updating the Profile updates the handshaking between your phone and Sprint. If you have no trouble making phone calls you are good. But if you can't update anything it is something programmed incorrectly on your phone. Take it to Sprint.
Sent from my SPH-D700 using XDA App
japin said:
I actually run the modified verizon PRL cause sprint sux in my area! I dont even know what updating your profile is but it sounds important so I am upset that I cant do it.
Click to expand...
Click to collapse
It uses the same data path as the PRL updates do...ever notice how the 3G or 1X icon disappear when doing a PRL or profile update? It commissions the data on the phone, sets up the AAA key, etc so your phone can connect to 3G and 1X data. If your data is already working then don't worry about it, contrary to belief Profile Updates will not make your internet speeds faster.
How do you run 11114 Manually?

[Q] LTE problems, PRL or APNs ?

I am on Ting which is a reseller of Sprint.
I moved back to Honolulu from SF and now I only have 3G support everywhere I go on Oahu. I'm 90% sure Honolulu should have LTE support.
When in I was in SF and installed CM 10.1 I had to use a custom apns-conf.xml file to get LTE support, because without it all I could get was 3G. However, with the same apns-conf.xml I can only get 3G now in Honolulu. That is why I am fairly sure my problem is with the apns.
My game plan:
Use Odin to flash the Firmware back to MDC then use TWRP to flash back on the original MDC ROM backup I made. Update the PRL. Let the phone sit and then ask to install system updates. Let it do it's thing. Reboot, hope that it will update me all the way up to MF9 or MDL. Hope the I get LTE... if not call Ting. Even if I don't have LTE grab the new apns-conf.xml. Then flash all the way back to MDC. Root the phone and install TWRP. Flash the firmware back up to MF9 and reinstall TriForce ROM. Then install my Titanium Backup of my Apps+data. Install the new apns-conf.xml. Hope I have LTE.
Sooo, before I go spending all day doing that do you think this is worth my time doing? Do you think this will work? Could this problem be related to my APNs or PRL?
EDIT: Okay, TriForce ROM seems to allow me to update PRL, Profile, Samsung Software, Firmware, and UICC Unlock. I updated the PRL and the Profile but I'm still only getting 3G.. at home at least. I'm just happy it didn't seem to get any worse The PRL number did not change however.
EDIT 2: Yes, I am now fairly sure it is an APN problem. However, I found some other posts about this from other Ting users. I'm going to try just messing with the APNs first.
http://forum.xda-developers.com/showthread.php?t=2340437
EDIT 3: Hum, so I tried using the APN Backup and Restore app. (It seems this is how I made my original apns-conf.xml backup because the format and naming is the same.) It seems that after I did the Update PRL and Update Profile my phone did grab the Ting APNs just fine, because the backup I made of it looks darn close to the backup I have from the original ROM. Strange though, the apns-conf.xml that is in /system/etc has not changed; it seems that file is like just the default APNs and not the like "Active" apns that the phone is really using. I'll have to look into that. This is such a pain because I am not sure where I should with out a doubt be getting LTE to go and test it at.... I'm not flying all the way back to CA just to test LTE
EDIT 4: Hum, so when I use the APN Backup & Restore app to restore the apns backup I made in CA on the original ROM I do get 3G at my house but I only have 2/6 bars. Then when I do the "Update PRL" it says it updates, then it turns off/on my mobile network. After that I am showing 5/6 bars. I'm now thinking that that PRL stuff should be solving my problem. I guess I just don't have LTE at my house. I'll have to go riding all around town tomarrow and try to get LTE somewhere. Maybe a big open space in the down town aria, or Waikiki.
Definitely keep us posted!
Hum, it seems that Sprint (which is who Ting buys service from) actually dose not have LTE on Oahu yet. According to this post on the Sprint forums. I will still try around town today. However, I now think that after the PRL and Profile update I am in the best shape I could be in judging by it upgrading me from 2 bars to 5 bars.
community.sprint.com/baw/message/623774
18. Re: Honolulu, HI 4G LTE anytime soon?
Capt.Random Social Care
Capt.Random Jul 29, 2013 4:12 PM (in response to Snager_1234)
Snager,
Thanks for the post. I understand your frustration. We are working on bringing LTE to your area. There is no information on what is holding it up but I know we have some towers in the area that are going to be upgraded within the next 3 months.
Victor
Sprint Social care
Click to expand...
Click to collapse
That sounds about right. Here in SC I don't have it, which is why I switched to Ting. If I'm paying for premium services and not getting it, might as well go with Ting.
Did you know they stopped taking SGS 4 phones? Apparently Sprint wrote them a memorandum to not allow Sprint users with this phone to merge over.

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