Database Users

serious 3G/EDGE issues with my G1

I have a rooted G1, iam running JF 1.42 RC33, i also have RC33 Radio.
i live in Chicago in a place where the 3G coverage is pretty good. in fact a month ago i was having perfect reception on my G1.
recently; i am having many issues with the data link (3G, EDGE)
simply, the phone does not pick the data link properly, and even if connected, it might drop the connection.
sometimes i have to go to settings, wireless, mobile networks, and click on "use 2G only" a couple of times to trigger the phone to connect... it will drop the connection when it goes to sleep !!!!
i have noticed that many times when the phone sleeps, it does not switch properly between the wifi and 3G [or EDGE], so i dont get my emails.
sometimes a reboot solves the problem, and some times it does not
i tried to flash the radio image again,,,, it didnt solve the problem.
any help will be highly appreciated.

If you've tried to reflash you radio and the results are the same it may not be your phone. It may be the network itself. You should call TMo to see if they have any issues in your area. About a month ago half the country went out for also half a day. It's rare but it happens. If no one else is having issues then it's possible the problem would be with the phone. You could try a wipe and/or reflash but it probably won't make any difference since it sounds like the radio (which you already tried flashing). Maybe also try checking to see if turning off data roaming will make any difference.

thank you for your response:
iam having this issue since a couple of weeks,, and i dont think it is a network issue.
i have tried to disable/enable data roaming,,,, it didnt help.
am i left to a "wipe" only.. ????

well you can give that a try and if that doesnt solve your problems then it may actually be a defect with your phone. also... ive had issues that my phone would lose data and voice even while i was on the phone. it would just disconnect then say no service. the problem wasnt my phone though... it was my sim card. if that sounds more like your problem you can get a new one for about $20 through a tmobile store.

i didnt encounter any voice call drop issues.
when i wipe, i will need to reflash everything, right?

I live in the chicago area as well and my edge/3g has been off and on like crazy over the past 4 or 5 days. I will look at my phone and it won't have an E or 3G. I'm running jv1.42rc33 with apps and caches to sd card. I'm not sure if its a network problem or my phone itself.

So you both live in the Chicago and are having issues with 3G/Edge and you doubt that it's a network problem??? I hope you didn't do your wipe yet.
I'd call T-Mobile and ask to speak with their data support (Tier 3) group and verify that it's a problem with your handsets before you do anything (like reflash, wipe, etc).

i live in chicago as well.
T-Mobile was/is having 3g network issues. T-Mobile where not aware of the issues. They say they are on the issue to solving it. :

Binary100100 said:
So you both live in the Chicago and are having issues with 3G/Edge and you doubt that it's a network problem??? I hope you didn't do your wipe yet.
I'd call T-Mobile and ask to speak with their data support (Tier 3) group and verify that it's a problem with your handsets before you do anything (like reflash, wipe, etc).
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I didn't explain myself well there. I'm under the impression it is a network problem. I learned my lesson last time there was an outage. I did like three wipes in four days thinking it was my phone.

It isn't you - my 3G (also Chicagoland) has been up and down since Wednesday. It is completely down again this morning. All day yesterday it was probably up for no more than an hour.
F'ing T-Mobile made me wipe my phone, then drive to the local store to get a new SIM, and they refused to acknowledge that it was a network issue. The sales rep at the T-Mobile store was having the same issue.

gottifour said:
I did like three wipes in four days thinking it was my phone.
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DOH! That sucks! LOL. If you're referring to the outage that we had about a month ago I took the liberty of posting a thread on here warning people not to wipe because they might not be able to sign in because of the network issues. There were so many that did and I was almost one of them myself until I wised up and decided to call first.

hello guys,,, thanks for everybody who in contributing in this thread.
i can see iam not the only one having issues in Chicago, t-mobile said they had no problems,,,,
what makes me tend to believe them is sometimes if i play with the phone the 3G shows up,
this is an experiment for you to try (it worked for me):
enable tethering using the open source gui, then disable it again.... 3G shows up !!!! even if you enable wifi... the phone will switch properly between wifi and 3G (when sleeping).
it worked for me last night and is still working now.
if you guys try it and it works,, this means t-mo has no problem,,, and we need to figure out what is wrong with the combination/configuration we have...

gottifour said:
I live in the chicago area as well and my edge/3g has been off and on like crazy over the past 4 or 5 days. I will look at my phone and it won't have an E or 3G. I'm running jv1.42rc33 with apps and caches to sd card. I'm not sure if its a network problem or my phone itself.
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Click to collapse
gottifour: i have the exact same configuration on my phone as yours, and iam in chicago.... please try the tethering experiment and let me know what you get,,,,,, thanks

same exact problem here...and i live in CHICAGO also. =/
hope this gets resolved soon

today, iam not having any problems connecting to the 3G.
is it the case for everybody in Chicago?

ajarmeh104 said:
today, iam not having any problems connecting to the 3G.
is it the case for everybody in Chicago?
Click to expand...
Click to collapse
Actually i noticed its been on and working all day also. maybe its been fixed?
i hope so...

this problem is driving my crazy,,,,
today i have no data connection (except for the wifi)
still not sure if it is t-mo problem or my g1

i just called t-mo and they told me to turn off the phone, take the battery out, put it back on..... and it worked,
now it is working!!!!!

Error 67 on Sprint Hero. Data not working

I am on an older plan and I don't want to switch to a more expensive everything data plan since I only use my data plan for email, so I bought a Hero and changed the esn to match the one on my current phone, a Q9c. The esn switch worked fine and I now have phone/texts on my Hero, but neither 1x nor evdo works now. I get Error 67...something about username and password being incorrect. I have no idea how to fix this. I added the username in the ##3282# menu, but I didn't see anything about a password in there. My HA shared secret is 'secret' like I'm pretty sure it's supposed to be, but I don't know what my AAA shared secret is or is supposed to be. Do i have to find this in the Q9c and transfer it over? I'm completely lost. Anyone have any tips or ideas on how I can get my data working?

party1421 said:
The esn switch worked fine
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Click to collapse
Im pretty sure thats why you have not got an answer!
Everyone is going to err on cautious side.

Yeah, the only thing worse then ESN swapping is murder.

I'm not asking how to do an esn swap...just merely explaining all the facets of my problem so someone can help me out. I understand it's a touchy subject, but despite any 'laws' to the contrary I don't feel what I did was wrong. They're both my phones and I'm not stealing service. I think it's ridiculous that Sprint thinks it has the right to tell me which phones I can and can't use on my plan. I wish I had a gsm provider...I don't think this would be as much of a problem.
Anyway, I really don't want this to get off topic. The only thing that should matter is I am getting Error 67 when I try to make a data connection. How do I fix this? Should I call Sprint...will they give me data connection settings? Do I have to find a way to get the AAA shared secret off my old phone? Am I just screwed? Anyone have any experience with this? Thanks.

I feel your pain. Try going into... Menu > Settings > About Phone > System Updates and Update Profile.
Hope it works.

Thanks for the tip. I tried it and the screen reads "The network is preparing your services. Please wait." Then the Error 67 window pops up a couple times, and after a few minutes the screen reads "The profile update could not be completed. Please try again later. If the problem persists, you may need to contact Customer Service. Error code:1012". Thoughts? How does this update work anyway? Does it use the data connection to update?

Had this problem before, spent hours with a Sprint's advanced tech support to try and solve the problem. The problem occured when I switched from one custom rom to another, then I restored a nandroid backup of the previous custom rom on top of it. My Hero starting bugging out after this. They couldn't help solve the problem, but they also didn't know about my flashing spree.
The only way I solved the problem was to RUU to Sprint's official rom. Even after I did this it took about 24hrs to register with Sprint for some reason.
Good luck.

Either RUU or reset to factory default on the phone.

I wouldnt call sprint. Them probably already know somethings not right.
You copied the MEID DEC number off your q9c to the hero.
So what sprint sees is a MEID DEC number of a Q9c
And they also see a MEID HEX of a HTC HERO.
I belive this is how it is, i could be wrong.
I say this because ive been told that the Hexadecimal numbers are specific to a general device (EG>>HERO)
And that a Decimal Numbers are specific to the end user device
So they got a Q9c trying to provision as a HERO

party1421 said:
I am on an older plan and I don't want to switch to a more expensive everything data plan since I only use my data plan for email, so I bought a Hero and changed the esn to match the one on my current phone, a Q9c. The esn switch worked fine and I now have phone/texts on my Hero, but neither 1x nor evdo works now. I get Error 67...something about username and password being incorrect. I have no idea how to fix this. I added the username in the ##3282# menu, but I didn't see anything about a password in there. My HA shared secret is 'secret' like I'm pretty sure it's supposed to be, but I don't know what my AAA shared secret is or is supposed to be. Do i have to find this in the Q9c and transfer it over? I'm completely lost. Anyone have any tips or ideas on how I can get my data working?
Click to expand...
Click to collapse
Are u a female?

DirtyShroomz said:
Are u a female?
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Click to collapse
no. wrong forum...you must be looking for eharmony

blulitespecial said:
Either RUU or reset to factory default on the phone.
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Click to collapse
Correct me if I'm wrong but RUU is basically just reflashing the phone with the factory software, no? Assuming so, why would I need to do that? I'm working with a Sprint Hero that hasn't been flashed/rooted so I'm pretty sure it's still running the original software.
Anyway, I'm pretty desperate (and a hard reset doesn't seem to have fixed anything) so I'm willing to try anything if it has a chance of working. Is this the RUU I should use?
http://forum.xda-developers.com/showthread.php?t=572541

party1421 said:
no. wrong forum...you must be looking for eharmony
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Click to collapse
No im just 100% positive that ur the female or maybe boyfriend of the female that was yelling at me today for the phone not working and feeding me some bs story about the hero being the worst phone ever and how this was a "replacement"... However as soon as I asked if u were rooted u calmed down and listened to everything I said. Let me guess you r on free & clear 3000, unl text/web/roaming all for a staggering $20?. I know u wont admit it but thanks for being the 1 asshole I had at work today

DirtyShroomz said:
No im just 100% positive that ur the female or maybe boyfriend of the female that was yelling at me today for the phone not working and feeding me some bs story about the hero being the worst phone ever and how this was a "replacement"... However as soon as I asked if u were rooted u calmed down and listened to everything I said. Let me guess you r on free & clear 3000, unl text/web/roaming all for a staggering $20?. I know u wont admit it but thanks for being the 1 asshole I had at work today
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Click to collapse
You need to take a chill pill homie. I'm on a good ol vanilla $30 SERO plan. Since apparently you're cs...out with the ideas. You know the system.

party1421 said:
You need to take a chill pill homie. I'm on a good ol vanilla $30 SERO plan. Since apparently you're cs...out with the ideas. You know the system.
Click to expand...
Click to collapse
Lol same thing I told the "other" person, system will take it but its not stupid and wont work, sry

DirtyShroomz said:
Lol same thing I told the "other" person, system will take it but its not stupid and wont work, sry
Click to expand...
Click to collapse
So you're saying I'm fighting a losing battle...and mobile data will never work?! Got any techie details? I'm curious as to why it couldn't be fooled assuming the settings were identical to my Q9c

party1421 said:
So you're saying I'm fighting a losing battle...and mobile data will never work?! Got any techie details? I'm curious as to why it couldn't be fooled assuming the settings were identical to my Q9c
Click to expand...
Click to collapse
Far from a techie so sorry no specifics.

DirtyShroomz said:
Are u a female?
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Click to collapse
That isn't weird at all to ask unless you think you know this person

I had this happen to me the other day. Well, all of my stuff is legit, but Error 67 was poping up on both my phones.
They had me do this:
##3282#
Wait for a second - its slow
enter your MSL(Not sure if you need the old phones or the Hero's MSL)
GO into EDIT mode
Email address should be [email protected] - They had me change mine from FirstLast01 to [email protected]
Click Menu
Tap Comit(I Think, Maybe Restore..I can't remember)
Reboot the phone
Handsfree activation MAY kick off.
Got to Menu>Settings>About Phone> System Updates> Update Profile
Let it spin...
Turn the phone off, pull the batter for about a minute.
reboot the phone.

thatguythatdid said:
That isn't weird at all to ask unless you think you know this person
Click to expand...
Click to collapse
I did think I knew them

New here. PRL Downgrade for data roaming fix?

Sorry if this is easy to do im new and just got and rooted my evo yesterday. My data roaming isn't working i can make calls and stuff but not internet, i heard a prl update did this so can anyone show me how to downgrade prl? and anyone confirm a prl that works with data roaming? thanks

jc8081 said:
Sorry if this is easy to do im new and just got and rooted my evo yesterday. My data roaming isn't working i can make calls and stuff but not internet, i heard a prl update did this so can anyone show me how to downgrade prl? and anyone confirm a prl that works with data roaming? thanks
Click to expand...
Click to collapse
There are a couple things you could try. First, try calling Sprint and having them reset your profile on their end (don't let them talk you into a wipe and restore), that has fixed some of us in the past. There seems to be a periodic problem latching onto roaming of any sort. Also, have a look at this link for information on how to use the ##775# command to change to a different PRL.
http://forum.xda-developers.com/showthread.php?t=696073

k thanks and ya called sprint before they said to update my profile which i did but didnt help.
And about the thing you sent thats to force roam or something i just want my date roam to work when i need it. But still showed how to change prls thanks anyone know somewhere i can get a fixed prl?

I had the same problem with a different cause and fought with Sprint for almost a week over it.
What you need to do is call the sprint support number and have them "Reload the towers" for your account. This process adds your account back into the roaming tower system and in my case fixed the problem instantly.

danbriggs said:
I had the same problem with a different cause and fought with Sprint for almost a week over it.
What you need to do is call the sprint support number and have them "Reload the towers" for your account. This process adds your account back into the roaming tower system and in my case fixed the problem instantly.
Click to expand...
Click to collapse
This is really interesting!
Sent from my PC36100 using XDA App

jc8081 said:
k thanks and ya called sprint before they said to update my profile which i did but didnt help.
And about the thing you sent thats to force roam or something i just want my date roam to work when i need it. But still showed how to change prls thanks anyone know somewhere i can get a fixed prl?
Click to expand...
Click to collapse
Go here for a long history of former PRLs: http://cid-eabe29f3770d8d15.skydrive.live.com/browse.aspx/.Public/PRLs
Follow these instructions to update your PRL: http://forum.xda-developers.com/showthread.php?t=696073
Start from the solid blue "As of Android Froyo 2.2...." and follow those instructions using the PRL you downloaded instead of the PRL they are describing.

Cannot recieve any updates

First, do you have to be on 3g to update PRL or Profile?
Second, I have not been able to update my PRL or Profile since I first switched to a EE03 beta rom, I tried MANY other roms since, I even tried ODINing back to stock EC05 like it was when I first bought it and I get nothing. The only thing I ever get is... could not be updated at this time "Unknown Error."
The one fix that involes changing the OMA DM settings did nothing for me and I couldnt really find anything else that would be helpful to me.
This is really frustrating and I do not want to take my phone back to sprint to have them give me a refurb as a replacement. Anyone have any ideas?

bump, anyone got any ideas?

Try to odin back from stock again and you have to unroot before you can get the updates.

You should be able to update prl on any rom... I had the same issue, odin back to stock tried to update prl again it still didn't work so I brought it back to sprint... it failed some test they gave it, and then I got a refurb 2 days later
Sent from my SPH-D700 using XDA Premium App

I wouldn't worry about it. Call it a blessing...load 11114 manually and enjoy being stuck on that PRL. It's a good thing.

digiblur said:
I wouldn't worry about it. Call it a blessing...load 11114 manually and enjoy being stuck on that PRL. It's a good thing.
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I actually run the modified verizon PRL cause sprint sux in my area! I dont even know what updating your profile is but it sounds important so I am upset that I cant do it.

japin said:
I actually run the modified verizon PRL cause sprint sux in my area! I dont even know what updating your profile is but it sounds important so I am upset that I cant do it.
Click to expand...
Click to collapse
Updating the Profile updates the handshaking between your phone and Sprint. If you have no trouble making phone calls you are good. But if you can't update anything it is something programmed incorrectly on your phone. Take it to Sprint.
Sent from my SPH-D700 using XDA App

japin said:
I actually run the modified verizon PRL cause sprint sux in my area! I dont even know what updating your profile is but it sounds important so I am upset that I cant do it.
Click to expand...
Click to collapse
It uses the same data path as the PRL updates do...ever notice how the 3G or 1X icon disappear when doing a PRL or profile update? It commissions the data on the phone, sets up the AAA key, etc so your phone can connect to 3G and 1X data. If your data is already working then don't worry about it, contrary to belief Profile Updates will not make your internet speeds faster.

How do you run 11114 Manually?

speedy won't work at home rooted running CM7.1

My phone works every but at home, I can't make a call or send a text from home. If I'm anywhere else it works fine. I can't seem to be able talk to the tower, if i use the open signal app it sees the tower and acts like I'm connected.
I'm running CM 7.1.0 speedy, I updated to 7.2 but had issues so i downgraded but that was weeks ago and it worked fine afterdown grageding.
It stopped working on 7-4, I live in the detorit area.
anybody run in to this before or know how to fix it???
*****updated
upgraded the radio, still no luck, flashed back to the stock ROM and still not working after updating the PRL. Called Sprint and the tech had me go though a bunch of resets and reprogramming. He still could not get it to work.
He said there was a issue at thee tower and they were working on it. He finally gave me a $15 credit on the account.
Is there a way to make you phone connect to a different tower?

You can force it to roam.
I believe the setting is under mobile network.
Its usually set to automatic, home is sprint network I believe, and I forgot what the other one is, but that one is roaming.

If you continue to have bad service at home, call Sprint. Then explain what's going on, and remind them that no service at home is grounds for being able to legally break contract. They will most likely offer you an AirWave. Just make sure it's free of charge. Lastly when you call make sure your on a Sense Rom.
TEAM MiK
MikROMs Since 3/13/11

I forgot to mention that my wife has the same phone an is setup the same. She has had no problem and my mother in-law has the same problem i do and she is running the stock ROM.

buddha112572 said:
I forgot to mention that my wife has the same phone an is setup the same. She has had no problem and my mother in-law has the same problem i do and she is running the stock ROM.
Click to expand...
Click to collapse
Do a Nand of your current Rom. Then flash a Sense Rom, update PRL / Profile. See if that resolves the issue. If not call Sprint while your still on a Sense Rom. Ask them to reset your Data / Profile on their end.

prboy1969 said:
Do a Nand of your current Rom. Then flash a Sense Rom, update PRL / Profile. See if that resolves the issue. If not call Sprint while your still on a Sense Rom. Ask them to reset your Data / Profile on their end.
Click to expand...
Click to collapse
I booted my sense rom (the one on rom manager) yesterday on bootmanager to update my prl/profile and it worked great.
Sent from my HTC Evo Shift using xda premium

sparksco said:
I booted my sense rom (the one on rom manager) yesterday on bootmanager to update my prl/profile and it worked great.
Sent from my HTC Evo Shift using xda premium
Click to expand...
Click to collapse
Yes I know your Sense Rom runs with Zero issues, I have tried it . But he has some other weirdness going on.

I have three different people at Sprint reset my profile, none of it worked. I called on they way home and they are sending me the Air Wave, it is suppose to be free; we will see.
Oddly enough it was worked since I got home, I'm sure it will be out again in the morning. the thing about this problem I don't get is that it isn't just my phone acting up, it's almost like someone is hijacking the signal or cloned my phone or something and the network will not let two phones exist on the same number or address or what ever you want to call it.

Well I'm glad they're at the very least sending you an AirWave. Yes it's supposed to be free if your signal is non-existent at your home. The reason they do that is to keep you as a customer. Just keep an eye on your Bill . As for your phone being cloned, well it's possible. But very unlikely. If someone did it they would need access to your device for a good bit of time. I just noticed your in Detroit . How the hell are you having this issue in Detroit ???

I'm really not sure how one phone will work and one won't. I also really don't get how my phoe won't work since I'm less than a 1/2 mile from the closest tower, according to the Open signal app.
My house is aluminum sided, so I don't know if that is wreaking havoc on the new devices or not. I had a issue in the last year where my wireless router would drop out and I would lose connection with it. After repeat service calls I finally got a tech out that knew what he was doing and sugested that I switch routers or channels. After scanning for wifi for a few days I picked up on about 3 other people being on the same channel. I changed the channel and the problem went away.