I've had my DVP for about 4-6 weeks now, and the phone is great. No major problems or complaints.
I'm just wondering if this issue was unique to my model though. When the phone is closed, the top edge of the screen seems like it's offset from the body by a few millimeters down. It seems like it is properly aligned when I close the phone and set it on a hard flat surface in a perfectly vertical position.
Is this the way the phone is supposed to be? Or is this slight defect unique to my particular handset?
Sent from my Venue Pro using XDA Windows Phone 7 App
MisterPhilleh said:
I've had my DVP for about 4-6 weeks now, and the phone is great. No major problems or complaints.
I'm just wondering if this issue was unique to my model though. When the phone is closed, the top edge of the screen seems like it's offset from the body by a few millimeters down. It seems like it is properly aligned when I close the phone and set it on a hard flat surface in a perfectly vertical position.
Is this the way the phone is supposed to be? Or is this slight defect unique to my particular handset?
Sent from my Venue Pro using XDA Windows Phone 7 App
Click to expand...
Click to collapse
THANK GOD YOU RECOGNIZE IT!
because no one else seems to pay attention to this kind of detail. Or at lease they dont know any better.
i mean how hard can it be? its OBvious!
I've gone through 6 hand set and they've all had some weird offset like you've spoken above.
I even created a thread about it and everyone was like ... "nope, mines fine"
what are the odds that 5 out of 6 handsets came misaligned?
Another thing too, if you look at the device from the side, you'd notice that the gap spacing is different when it's opened and closed from all sides because the sliding mechanism is stupid.
I would say return your device or make up some excuse to have it replace by dell.
don't worry you automatically have a 1 year warranty in case anything defective happens.
Or, just make up some stupid excuse. They'll send you a new device, and you send the old one back.
Dell is retarded like that.
if i were you, i'd TOOL them.
It's probably due to the magnet that is used for the slider action, which pulls it to one side.
I think it is just the design of the phone, I have had 3 DVP's now and all were slightly "misaligned"
THANK YOU. This has bugged me from day one, even though it's a terribly minor issue. One thing I've noticed is that there is no "gap" at the bottom of the phone, but on the top, the screen half of the slider is a few milometers further down.
And there was me thinking I was being picky!!
Also, I noticed when it is slid up the screen goes wonky by perhaps 1 degree.
I was considering returning but as it seems some people have been few a number of misaligned handsets it seems unlikely there'll be a truly perfect one... shame.
my top front is slightly misaligned by half a millimeter or so - I can notice it if I am looking hard. Glad its only a little bit as it seems the problem can be much worse judging by this thread.
The slider action however is awesome - especially when coming from a pre
Ya mine has the same thing. Literally millimeters off. I wonder if getting a case fixes this.
Luckily everyone I show the phone off too never notices
Related
Maybe its just mine, but I am very glad that i decided to opt for the 60.00 3 year squaretrade warranty with my ebay purchase. Mine has started to wiggle side to side, as in how the kaiser slides, but we all know the touch dual doesent slide that way. I was thinking that maybe the little rails that guide the top part of the phone up may be began to wear, but I havent had the phone for a month yet, and not a single drop just normal pocket wear. Is anyone else experiencing the little wiggle room like I am? Its not bad by any means yet, but if its started doing it already, i can only imagine it will get worse over the next couple months.
Agreed - a slight side-to-side wiggle but also the looseness makes using the power button to turn off the screen a little fiddlier
Totally agree, mine started to have some vertical play as well, in less than 14 days... so I have sent it back to HTC - awaiting advise if they will try and fix or replace?
hmm, seems to not be an isolated problem....and now that you mention it, it does make the power button a little tougher. Now i live in the US, and purchased mine off ebay, would i be able to send mine to htc as well? if not i can always fall back on my squaretrade warranty i took out on it as well.
mines getting a little bit wiggly.
i hope it doesnt get worse
And all this time I thought that little wiggle came from when I dropped it (on carpet) a couple of weeks ago...
I can vouch at least for mine, it has never been dropped or mishandled in the least bit. I've definatly got some side to side motion. Heres to hoping that it only gets so bad and then stops.....but somehow i dont see that happening
mine is 4 days old and has it too. i will watch it too...
This is actually my first slider phone, i've always had solid candy bar style phones, never even a clamshell type. I've just never liked the idea of having those kind of moving parts on my phone, seems like an easy break point. Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? Im just curious because I love the interface on my dual, and honestly i dont use the keypad very much, i usually use onscreen keys. Maybe if i have to ditch my dual due to problems, i would just settle for a touch..... Actually i'd love to have an athena, I just dont know if the size would agree with my pocket heh.
it has umts. touch has only wlan. other than that it is the same i guess
got my replacement phone back and it is definitely more "solid" with little or no wiggle. The wifes is going pretty well after about almost 4 weeks.
mine is currently being checked out thru squaretrade, in the meantime I have since upgraded to an advantage!
Does anyone's Touch Dual slide loose vertically also horizontally??
...... my one does.....
yea, mine seems looser in both directions but still fully functional. the power button on top is now harder to use, which is somewhat annoying.
i, too, have the square trade warranty so may make use of it when the time is right.
i only have horizontal direction (the non sliding direction). the sliding direction keeps steady.
but it didn't increase since i got it. i will just watch it. maybe i use it to get a new device after a year
has anyone used the squaretrade warranty for this issue? how did they respond?
touchlasvegas said:
Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? heh.
Click to expand...
Click to collapse
Touch has 200mHz processor 64mb of RAM, Touch dual has 400mHz and 128mb RAM. Don't downgrade.
So far mine still holds firm.. might be a problem on some models only.
mine wiggle too, doesn't line up perfectly. but having owned a stellar then orbit 2 (3 diff orbits) they all had build shortcomings. i voided the warranty on my touch dual by taking it apart to line it all up better. when i got to the slide screws, 2 weren't even tightened up properly, loose. so i relined it all up and it still off a little. i didnt venture into the screen case, and tbh, if im that bothered i could buy a new case with screen for about $80 USD and see if thats any better. but, i think it has it's own charm, and will stick... for now
mine wiggles, too, but since i have it under warranty, until it gets worse, I'm going to stick through it. hehe.
Please, anyone else with a Shift that doesn't feel "solid" anymore after some weeksuse ?
Main issue being the screen that got loose hinges...when I touch the screen the display scrueeqs on it's hinges...
Also, I notice that the two rectangular screenholders on the bottom of the device have about 1mm "play" or "loosened up hinges, in it, after some weeks of use.
I'm really careful with my device, want to know if others have this issue too...
The screen on my shift is a bit too stiff, but it´s only two weeks old.
It also has a small movement on the two linear guides, half a millimeter or so.
What worries me is when putting it flat again, it makes a "clack" sound that makes me pity for the HDD.
I´ve attached a small black round sticker to the two magnets and it has improved a bit without affecting any movement.
Daniel
I've had mine since release day, it's had plenty of use, but the hinges still feel firm, no squeaks, no play in them... The slider mechanism is still smooth.
So no problems here.
Same for me. Still solid after 6 month.
Mine is little hard to turn the monitor from day one. When I contacted HTC, they said it is very common and it could be fixed once I start using it. I normally don't use keyboard, because I am more used to soft keyboard on Vista side, so I don't see much difference here.
Thanks
Ram
As you may have read before, I was really complaining because of the poor voicecall quality, screen alignment with the plastic cover and many other flaws. I have replaced my device twice and got each time a different problem. I decided not to give up...
Today, I got my 4th HD2 and the earpiece problem is GONE!!
The first thing I did was to have a look at the screen. It is perfectly flush/aligned with the cover. It used to be either deeper somewhere at the corners or higher.
The problem with the light sensor doesn't exist anymore and after more than 12 hours of extensive testing, I can say I don't have any problem with machine anymore. Finally a flawless HD2.
One thing I've noticed ( because I'm used to register all my devices the 1st day I buy it ) that the serial number is almost the same as the 1st device having too many problems, the difference is like 372 only and the 4th HD2 is even older than all the previous handsets ( Manufacture date: 2nd of Nov. 2009 )
I believe that this is not a problem with some specific affected batches. IMHO, it is random...
Hope that helped
I didn't follow your previous thread. Do you have a summary on the problems you encountered and may I ask how you proceeded with your reclamation? Was it directly with HTC or through your vendor?
I also notice that my screen isn't perfectly aligned with the cover, it's a bit of gap to the top right, whereas on the top left i don't feel any gap. This doesn't kill me but if there are handsets that are perfectly made, I want one when I'm paying this much money. I also encounter sparkling sounds when talking, specially when using the speaker.
umiss said:
I didn't follow your previous thread. Do you have a summary on the problems you encountered and may I ask how you proceeded with your reclamation? Was it directly with HTC or through your vendor?
I also notice that my screen isn't perfectly aligned with the cover, it's a bit of gap to the top right, whereas on the top left i don't feel any gap. This doesn't kill me but if there are handsets that are perfectly made, I want one when I'm paying this much money. I also encounter sparkling sounds when talking, specially when using the speaker.
Click to expand...
Click to collapse
Actually I was forced to sell the devices because they refused to consider the problems as well known... I lost around 100 Euros but got a good device after all... you know we all like perfectionism
Some of the problems like I mentioned :
-The screen not correctly aligned with the plastic cover
-Crackling and noisy earpiece when making voicecalls
-Very loose hardware keys and buttons. They are not rock solid now but way better
-Light sensor behavior was somehow weird. Doesn't always work, dont ask me why
- Screen jitters like the ones posted on youtube.
you can also have a look here : http://forum.xda-developers.com/showthread.php?t=590425
Cheers
Xeon said:
The first thing I did was to have a look at the screen. It is perfectly flush/aligned with the cover. It used to be either deeper somewhere at the corners or higher.
Click to expand...
Click to collapse
Yes, so as to be perfectly aligned after applying the screen protector. I installed mine two days ago and now the screen is perfectly aligned.
thehawkCB said:
Yes, so as to be perfectly aligned after applying the screen protector. I installed mine two days ago and now the screen is perfectly aligned.
Click to expand...
Click to collapse
It's a glass screen, no protector is required. Most HD2 screens are flush with the rubber/plastic sides - there isn't a recess, I would say the ones that aren't flush are manufacturing defects.
I've had 2 HD2s so far and both have the earpiece issue. The 2nd had what felt like poor fitting keys initially, but over the week I've had the phone they've bedded in nicely and now have perfect feel.
I'm just going to put up with the earpiece quality for now, it's not perfect but I'm sure future ROMs will reduce the volume which should be a good start.
Ah Im glad you finally got one that works for you
Hope you enjoy it
Im loving mine Im not as much as a noob as I was when I first posted a month or so ago, where I got flamed
I think I only have the two following problems:
-The screen not correctly aligned with the plastic cover
-Crackling and noisy earpiece when making voicecalls
The buttons are a bit loose but I didn't even notice that before someone else told me about it.
But I totally agree with you, I'm also a perfectionist, but I doubt I'll make any effort beyond contacting the support and see what happens. Specially the bad sound quality.
Oh well, I'm glad you finally found a nice piece. Take care of it now, don't drop it or scratch it
Ah you managed getting another one
Good luck with it! Treat it carefully
Xeon said:
( Manufacture date: 2nd of Nov. 2009 )
Click to expand...
Click to collapse
How did you get the information about the manufacture date of your device?
It would be really interessting for me to, when my device was builded.
Thank you in advance!
Xeon,
You seem to have gone through quite a few devices so, if you don't mind me asking, does your device have a rattle in the head of the device. I have got replies from quite a few people saying it is normal, but a few also don't have it. It's really starting to annoy me, I thought I'd live with it, but not sure I can now. Shaking the device hardly makes a sound, however, tapping it lightly near the camera gives me a big rattle.
Thanks in advance
My phone has a rattle toward the head area, and upon close examination, it appears to come from the camera at the top ofthe phone.
Since our phone doesn't havevs fixed focus lens, I'm assuming the rattle noise isthe autofocus mechanism.Therefore the noise is perfectly normal in my opinion.
Actually i think you are a bit too paranoic. That's fine, was same with me when I bought it and I think with everyone else. This feeling comes away after 1-2 months of actually using the phone rather than staring at it as at faberge egg from 2cm away everyday to find a scratch or a piece of dustd
p.s. - hardware keys are made that way for a reason and every hd2 has them the same way
NO actually mine doesnt ratltle but I discovered I got a faulty screen with the 4th device... shaking screen/cardio/untyped keys... the screen starts acting weird sometimes. IMO the last device is the worst as the noise problem during phone conversation wasn't solved and the distortion is so much annoying....
**** HTC, I am sorry to say it but nothing more to be expected from a device Made in Taiwan...
That's my last device, mark my words.
Xeon said:
**** HTC, I am sorry to say it but nothing more to be expected from a device Made in Taiwan...
Click to expand...
Click to collapse
You know where the iPhone is made, do you? And besides the iPhone, pretty much every electronic device you're using...
[sarcastic] You're really lucky man! [/sarcastic]
My first HTC HD2 got broken and I've changed it, bought another HTC HD2.
Noticed that its build quality is really excellent compared to my old HD2 (that was one of the first produced), I've only had some weird problems with the touchscreen like yours, but I've solved it pressing it in the four HD2 angles: now the screen is more IN the device housing in the top right angle, but all of my digitizer problems are now solved.
Now my HTC HD2 is perfect.
Try with that.
Ouh, and remember that the noise in conversation can be a ROM problem!
Mine had too, but updating to the newer TMOUS radios I don't have it anymore!
Just software/network problems
And.. don't be paranoic, the PERFECT thing doesn't exist (talking of the rattle..)!
freyberry said:
You know where the iPhone is made, do you? And besides the iPhone, pretty much every electronic device you're using...
Click to expand...
Click to collapse
OK Apple is robbing people and HTC is following.. thank you.
And no.. Nokia is made in Finland and some other European countries including Germany. You can guess that by looking at the serial number that's why you get what you pay for...
Sony low end laptops are made in china but high end ones are made in Japan like the S/Z/T series... You see, you pay for a top notch device that much of money expecting it to be almost fault free. With HTC you never know, it's all about luck.
It makes me laugh reading how many people here got a faulty handset. When someone states a problem experienced with his heaset, the first answer is " seems you got a faulty device"
For god's sake a fault should not affect more than 0.5% of the devices.. but with HTC, it's like a feature; each client gets a different problem with the hardware. I can't tolerate the polls results.. Like the one with Weird touch screen behavior and issues. More than 55% have a buggy screen.. I know that it's not a case study nor a realistic accurate interpretation but it gives you a clear idea about what's going on.
I swear on my mother's life that this device( including all the previous 3 ) has the worst call quality a handset could produce. Believe me everytime I make/get a call I start blaspheming. I burned more than 1000$ on this device but thanks I took the lesson.
I still have my HD which is almost flawless compared to this product but slow as hell.
Don't mention iphone and apple things as I'm not apple fan-boy
Well, reasoning is obviously no strength of yours. Sad.
Xeon said:
I can't tolerate the polls results.. Like the one with Weird touch screen behavior and issues. More than 55% have a buggy screen.. I know that it's not a case study nor a realistic accurate interpretation but it gives you a clear idea about what's going on.
Click to expand...
Click to collapse
55% of people looking for answers to a buggy screen have a buggy screen, , , hold the press!
I'd wager most people in a petrol station have a low fuel problem. hehe
samsamuel said:
55% of people looking for answers to a buggy screen have a buggy screen, , , hold the press!
I'd wager most people in a petrol station have a low fuel problem. hehe
Click to expand...
Click to collapse
This is not a repair center thus not a fuel station, its a poll where anybody looking for applications/tweaks/discussion participates so your " joke" is irrelevant
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thats how mine is but in the bottom. not a big deal but i did feel it
several people reported the same thing before. screen not flush all the way around. there's no adhesive, the screen slides out of the outer sleeve if you remove the screws in back.
Oh...
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mine does it on the bottom.
it feels like there is a slight gap in between the bottom bezel and the screen.
It's not a problem at all, but it sure is annoying at times.
On the left side of my HD2 the screen is easier to push in at the top and bottom, but it takes a lot of pressure to make it "squeak".
If I had a cosmetic issue, you can bet I would be on a waiting list to get a replacement. The looks on these phones are nearly as important as the performance, IMHO.
oh i deff agree, @op, if you only just got it id be trying to take it back.
Same on mine at the bottom - just barely - if you slightly press between the usb and headphone jack you hear a slight (guess it sounds like) a click and you feel it slightly move. When the usb jack is plugged in it stops Some play and I don't think its worth returning - also don't think it will get worse. Case materials should have been a little more rigid. Think if you get a hard shell case or aluminum skin - when they become available you won't notice it. Talking to other guys with the HTC branded Euro version their build quality is a bit better. Think its pretty much the same with all HTC stuff - their branded models (TYTN TYTN II etc.) were build better than the AT&T versions - they also cost a lot more because they aren't subsidized.
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.
stim141 said:
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.
Click to expand...
Click to collapse
For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...
I dropped my phone while working out at the gym.
I was on the treadmill, and dropped the phone from my hand to the treadmill belt, then it flew out (i was running pretty fast at speed 7) and ended up hitting the wall behind me. Well, I freaked out and ran over to check on the phone.
Even though I had NO protection, the phone was perfectly fine. Only a tiny scratch that's barely visible on the top left bezel, and everything was fine.
I really was surprised at the sturdiness of the phone.
Snarksneeze said:
For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...
Click to expand...
Click to collapse
My TP2 fell out of my hand in a parking lot, the thing didn't hit hard, but it left a small scratch on the screen (it was visible, but wasn't too obvious) and then some nicks at the corners of the device. It did look used. I returned it to T-Mo (I was still within 14-day remorse period) and used the money I got back to get an HD2 instead (for some reason I didn't qualify for either the full or the 11 month upgrade price, only 50 bucks discount... now that I think about it, I should have gotten it at full price, also, the day after it arrived (ordered online) T-Mo came out with the 2 for 1 smartphone, but alas, a new line was needed and I had no use for it).
I've dropped my HD2 at least 4 times since and there's not a nick on it. I figure the glass screen helps (as opposed to the TP2's plastic), even if it's a finger print magnet. I also have no problems with the screen or bezel being uneven, even after dropping it, nor have I had any single of the problems people complain about, so, go figure, I got the perfect production HD2.
Whew.... OK. Soooo glad to hear this isnt only my device. Mines is on the bottom. I also dont see it getting any worst and its so minor right now its probably not worth the hassle of returning. I tend to keep the gel case on it anyway..
thrashingdeth said:
thats how mine is but in the bottom. not a big deal but i did feel it
Click to expand...
Click to collapse
x2 same as mines.
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I had an issue with mine creaking, on the bottom. Mainly when I was pressing the start key, or back. Got a replacement and it seems better. For a phone seriously delayed I don't get how the quality is so terrible.
my first hd2 the camera lens started to rattle tmobile replaced it
Tm5078 said:
my first hd2 the camera lens started to rattle tmobile replaced it
Click to expand...
Click to collapse
Was it the camera lens or the casing around the camera?
After watching the tear-down video I could see how the camera casing could be improperly installed and loosen after a bit of handling, but I thought the lens was pretty solid...
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JWang158 said:
Seriously, this phone is turning out to be pretty half baked.
Click to expand...
Click to collapse
I disagree. Not sure if I got lucky or not, but my phone is in perfect condition despite being a month old and spending most of that time in my back pocket.
I've sat on it countless times, dropped it from my hand to the floor twice and dropped it from the car holder to the console in my vehicle so many times I can't count.
The only problem I have is with the SMS freeze, and I've solved 90% of that by keeping my inbox clean. If I have the money for a class 6 microSD card, I'd bet on having solved the other 10% of my problems.
Since upgrading my radio, I don't have any problems with dropped calls, missing texts, loss of 3G or any of the other popular issues that seem to be plaguing the new owners.
Since bad news always travels faster and wider than good news, one simply can't infer from the issues being discussed here that they are the norm. I would suspect a very small percentage of the HD2 owners frequent the forums here, and of those another small percentage are having hardware issues.
I've been through a few of these new phone releases here in the past and from my experience I would say that this is pretty normal for the first few months of a phone's release. In another month or so there will be a firmware upgrade to fix the freezing and icon switching, then a lot of the issues will switch from hardware to software. Soon after that, I expect everyone will be clamoring for the release of a Windows Phone 7 ROM, followed a few months later by a newer, faster phone that everyone will be switching to. A cycle, vicious but almost predictable.
I'm pretty content with my Epic so far. I've had it since November and have had no major issues with it and any I did have I was able to fix (no gps after flash, fixed thanks to Epic community, unresponsive screen orientation, fixed thanks to epic community again).
But I'm noticing a potential problem that I'm afraid no one here will be able to fix.
One of the minor gripes I have with my Epic is that whenever I press the top right button on my phone to either lock or unlock it, I ever so slightly apply some pressure with my fingers as if I wanted to push the screen up to slide out the keyboard. The amount of pressure my fingers are giving is minuscule but I'm already noticing that my phone no longer is as firm as it was 90 days ago.
This troubles me because I hardly ever use the keyboard, in fact, I only used it several times the first month to try out some emulators but gave up on it because the keyboard just isnt that great for it. My fear is that this phone is going to get as loose as the epics you find at the Sprint stores in less than a year!
Dont get me wrong, I dont expect the sliding mechanism to be strong forever, but I am pretty surprised that the phone is already feeling loose and I dont even use the physical keyboard
My question to you all is are any of you experiencing the same problem? How about those who use the keyboard frequently? Is there any way we can "re-tighten" whatever it is that is getting loose??
My phone is only 2months old and when the keyboard is shut and you look at it from the volume side I have a huge gap there. The slider is a little loose not to bad. My problem is just the gap issue. If I press on the left side of my screen you can literally see the left side of the screen go down due to that gap. I'm gonna be exchanging it soon I just don't feel like it cause my setup is finished and I just dont feel like doing it again.
I notice the epic case set helps it from feeling as loose now.
Sent from my SPH-D700 using XDA App
musclehead84 said:
My phone is only 2months old and when the keyboard is shut and you look at it from the volume side I have a huge gap there. The slider is a little loose not to bad. My problem is just the gap issue. If I press on the left side of my screen you can literally see the left side of the screen go down due to that gap. I'm gonna be exchanging it soon I just don't feel like it cause my setup is finished and I just dont feel like doing it again.
Click to expand...
Click to collapse
You can backup your data to your pc..and when you get your new epic just throw it back in.
Sent from my SPH-D700 using XDA App
It is what it is...
There are multiple causes for the screen wobble effect, and once it gets loose, much like a fine woman's _____, there's not much you can do to fix the situation. I've read on here how people have taken their epic's apart to try and tighten the slider but it's just not possible unless you send it back to samsung to have them do it. However, there are a few solutions insofar as mitigating one's "noticing" it on a daily basis. Both the Otterbox and Seidio Active X are nice cases and once they are attached, there is not really any screen wobble effect due to the way the cases fit. Although, what most people don't realize is that most of the cheap cases that are available for the epic (including the ones at the sprint store and the non-platinum series cases at best buy) are actually to blame for creating the gap between the screen and keyboard in the first place. The way that they clip on to the phone is not very well thought out like on the more expensive cases and the clips sometimes overlap and are simply thicker than they need to be on most of the cheapo cases. I learned this the hard way with my first epic and when I figured it out it was still within the 30 day trial period Sprint gives you with their phones. So i took it back under "false pretenses" and told bestbuy that the earphone speaker quality was ****ty compared to my "friends" Epic and that i wanted to get a different Epic. I've been very careful about which cases I use on my phone from that point on. The Seidio innocase and active x, platinum series, and otterbox cases are all the ones i know for sure that won't cause a "gaping" effect on your phone. All the ones at the sprint store have a negative impact and even the otterbox does just a tad, mainly due to the side clips on the top bezel that clipon by the top row of numbers on the keyboard.
anyways, that's my 2cents