Database Users

anyone else think the slide on their touch dual is getting loose?

Maybe its just mine, but I am very glad that i decided to opt for the 60.00 3 year squaretrade warranty with my ebay purchase. Mine has started to wiggle side to side, as in how the kaiser slides, but we all know the touch dual doesent slide that way. I was thinking that maybe the little rails that guide the top part of the phone up may be began to wear, but I havent had the phone for a month yet, and not a single drop just normal pocket wear. Is anyone else experiencing the little wiggle room like I am? Its not bad by any means yet, but if its started doing it already, i can only imagine it will get worse over the next couple months.

Agreed - a slight side-to-side wiggle but also the looseness makes using the power button to turn off the screen a little fiddlier

Totally agree, mine started to have some vertical play as well, in less than 14 days... so I have sent it back to HTC - awaiting advise if they will try and fix or replace?

hmm, seems to not be an isolated problem....and now that you mention it, it does make the power button a little tougher. Now i live in the US, and purchased mine off ebay, would i be able to send mine to htc as well? if not i can always fall back on my squaretrade warranty i took out on it as well.

mines getting a little bit wiggly.
i hope it doesnt get worse

And all this time I thought that little wiggle came from when I dropped it (on carpet) a couple of weeks ago...

I can vouch at least for mine, it has never been dropped or mishandled in the least bit. I've definatly got some side to side motion. Heres to hoping that it only gets so bad and then stops.....but somehow i dont see that happening

mine is 4 days old and has it too. i will watch it too...

This is actually my first slider phone, i've always had solid candy bar style phones, never even a clamshell type. I've just never liked the idea of having those kind of moving parts on my phone, seems like an easy break point. Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? Im just curious because I love the interface on my dual, and honestly i dont use the keypad very much, i usually use onscreen keys. Maybe if i have to ditch my dual due to problems, i would just settle for a touch..... Actually i'd love to have an athena, I just dont know if the size would agree with my pocket heh.

it has umts. touch has only wlan. other than that it is the same i guess

got my replacement phone back and it is definitely more "solid" with little or no wiggle. The wifes is going pretty well after about almost 4 weeks.

mine is currently being checked out thru squaretrade, in the meantime I have since upgraded to an advantage!

Does anyone's Touch Dual slide loose vertically also horizontally??
...... my one does.....

yea, mine seems looser in both directions but still fully functional. the power button on top is now harder to use, which is somewhat annoying.
i, too, have the square trade warranty so may make use of it when the time is right.

i only have horizontal direction (the non sliding direction). the sliding direction keeps steady.
but it didn't increase since i got it. i will just watch it. maybe i use it to get a new device after a year

has anyone used the squaretrade warranty for this issue? how did they respond?

touchlasvegas said:
Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? heh.
Click to expand...
Click to collapse
Touch has 200mHz processor 64mb of RAM, Touch dual has 400mHz and 128mb RAM. Don't downgrade.

So far mine still holds firm.. might be a problem on some models only.

mine wiggle too, doesn't line up perfectly. but having owned a stellar then orbit 2 (3 diff orbits) they all had build shortcomings. i voided the warranty on my touch dual by taking it apart to line it all up better. when i got to the slide screws, 2 weren't even tightened up properly, loose. so i relined it all up and it still off a little. i didnt venture into the screen case, and tbh, if im that bothered i could buy a new case with screen for about $80 USD and see if thats any better. but, i think it has it's own charm, and will stick... for now

mine wiggles, too, but since i have it under warranty, until it gets worse, I'm going to stick through it. hehe.

adhesive loosening on HD2?

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thats how mine is but in the bottom. not a big deal but i did feel it

several people reported the same thing before. screen not flush all the way around. there's no adhesive, the screen slides out of the outer sleeve if you remove the screws in back.

Oh...
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mine does it on the bottom.
it feels like there is a slight gap in between the bottom bezel and the screen.
It's not a problem at all, but it sure is annoying at times.

On the left side of my HD2 the screen is easier to push in at the top and bottom, but it takes a lot of pressure to make it "squeak".
If I had a cosmetic issue, you can bet I would be on a waiting list to get a replacement. The looks on these phones are nearly as important as the performance, IMHO.

oh i deff agree, @op, if you only just got it id be trying to take it back.

Same on mine at the bottom - just barely - if you slightly press between the usb and headphone jack you hear a slight (guess it sounds like) a click and you feel it slightly move. When the usb jack is plugged in it stops Some play and I don't think its worth returning - also don't think it will get worse. Case materials should have been a little more rigid. Think if you get a hard shell case or aluminum skin - when they become available you won't notice it. Talking to other guys with the HTC branded Euro version their build quality is a bit better. Think its pretty much the same with all HTC stuff - their branded models (TYTN TYTN II etc.) were build better than the AT&T versions - they also cost a lot more because they aren't subsidized.
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.

stim141 said:
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.
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Click to collapse
For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...

I dropped my phone while working out at the gym.
I was on the treadmill, and dropped the phone from my hand to the treadmill belt, then it flew out (i was running pretty fast at speed 7) and ended up hitting the wall behind me. Well, I freaked out and ran over to check on the phone.
Even though I had NO protection, the phone was perfectly fine. Only a tiny scratch that's barely visible on the top left bezel, and everything was fine.
I really was surprised at the sturdiness of the phone.

Snarksneeze said:
For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...
Click to expand...
Click to collapse
My TP2 fell out of my hand in a parking lot, the thing didn't hit hard, but it left a small scratch on the screen (it was visible, but wasn't too obvious) and then some nicks at the corners of the device. It did look used. I returned it to T-Mo (I was still within 14-day remorse period) and used the money I got back to get an HD2 instead (for some reason I didn't qualify for either the full or the 11 month upgrade price, only 50 bucks discount... now that I think about it, I should have gotten it at full price, also, the day after it arrived (ordered online) T-Mo came out with the 2 for 1 smartphone, but alas, a new line was needed and I had no use for it).
I've dropped my HD2 at least 4 times since and there's not a nick on it. I figure the glass screen helps (as opposed to the TP2's plastic), even if it's a finger print magnet. I also have no problems with the screen or bezel being uneven, even after dropping it, nor have I had any single of the problems people complain about, so, go figure, I got the perfect production HD2.

Whew.... OK. Soooo glad to hear this isnt only my device. Mines is on the bottom. I also dont see it getting any worst and its so minor right now its probably not worth the hassle of returning. I tend to keep the gel case on it anyway..

thrashingdeth said:
thats how mine is but in the bottom. not a big deal but i did feel it
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Click to collapse
x2 same as mines.

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I had an issue with mine creaking, on the bottom. Mainly when I was pressing the start key, or back. Got a replacement and it seems better. For a phone seriously delayed I don't get how the quality is so terrible.

my first hd2 the camera lens started to rattle tmobile replaced it

Tm5078 said:
my first hd2 the camera lens started to rattle tmobile replaced it
Click to expand...
Click to collapse
Was it the camera lens or the casing around the camera?
After watching the tear-down video I could see how the camera casing could be improperly installed and loosen after a bit of handling, but I thought the lens was pretty solid...

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JWang158 said:
Seriously, this phone is turning out to be pretty half baked.
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Click to collapse
I disagree. Not sure if I got lucky or not, but my phone is in perfect condition despite being a month old and spending most of that time in my back pocket.
I've sat on it countless times, dropped it from my hand to the floor twice and dropped it from the car holder to the console in my vehicle so many times I can't count.
The only problem I have is with the SMS freeze, and I've solved 90% of that by keeping my inbox clean. If I have the money for a class 6 microSD card, I'd bet on having solved the other 10% of my problems.
Since upgrading my radio, I don't have any problems with dropped calls, missing texts, loss of 3G or any of the other popular issues that seem to be plaguing the new owners.
Since bad news always travels faster and wider than good news, one simply can't infer from the issues being discussed here that they are the norm. I would suspect a very small percentage of the HD2 owners frequent the forums here, and of those another small percentage are having hardware issues.
I've been through a few of these new phone releases here in the past and from my experience I would say that this is pretty normal for the first few months of a phone's release. In another month or so there will be a firmware upgrade to fix the freezing and icon switching, then a lot of the issues will switch from hardware to software. Soon after that, I expect everyone will be clamoring for the release of a Windows Phone 7 ROM, followed a few months later by a newer, faster phone that everyone will be switching to. A cycle, vicious but almost predictable.

[CLOSED] Loose hinge? Still an issue?

There is already an active thread discussing the hinge issue. Please direct further discussion here. PS, you are lucky I did not just delete this entirely! ~TheRomMistress
Hey guys,
For those who own htc desire z, hows the hinge for you already? How long have you owned the device already?
Other than that, hows the speed performance for you guys? In terms of web browsing and opening applications?
Thanks for your time.
Sent from my HTC Desire

Speed for me is awesome, and I'm still at stock speed, not tried overclocking yet.
My hinge is fine, just the same as when I initially got the phone (about two and a half weeks ago).
Unless your phone is faulty, I think the only people who have a problem are some who want to use their phone while lying in bed and holding the phone right above them. I never use my phone like that.

steviewevie said:
I think the only people who have a problem are some who want to use their phone while lying in bed and holding the phone right above them. I never use my phone like that.
Click to expand...
Click to collapse
I do use it like this, every night, and no problem at all. The design is not faulty. When you hold it like that above your face whilst in bed the way the hand and fingers hold the device the screen stays open and does not fall down at all.
Every night I use it like this!

ayewhy said:
I do use it like this, every night, and no problem at all. The design is not faulty. When you hold it like that above your face whilst in bed the way the hand and fingers hold the device the screen stays open and does not fall down at all.
Click to expand...
Click to collapse
I know what you mean. I did actually try and the way I would hold the phone in that position it won't open for me either. Seems there are a few who hold their phone differently when laying down though, and then perhaps gravity means it does open.

steviewevie said:
...I think the only people who have a problem are some who want to use their phone while lying in bed and holding the phone right above them. I never use my phone like that.
Click to expand...
Click to collapse
Not strictly true. My hinge is fine - had the phone 9 days now and it's still as tight as it started out. My only problem is that the top half of the phone is not tight against the bottom half when it's closed - causing a tapping when using the touchscreen. I'm ok when I have a gel case on it which keeps the two halves separate and cushioned. Only problem is that this case makes it difficult to type on the top row of keys. I have another hard case which is thinner, but does not eliminate the tapping problem. I'm waiting for another case to arrive from the US which is rubber - hopefully will cushion like the gel, but be thin like the hard case.
I opted not change the phone since I have been told others have the same problem, and I didn't want to risk getting a loose hinge AS WELL AS the tapping...
At the end of the day this phone is pretty effing awesome otherwise (aside from a few little software issues - which will be fixed by devs on XDA no doubt), and I'm sure I will solve this problem one way or another, whether it's with a particular case, or worst comes to worst, sticking some of sort of thin cushioning material to the bottom of the top half of the phone - any suggestions, please feel free to let me know!!
I do wish HTC had just gone with a normal slider though, and this phone would be perfect.

My DZ is exactly as setspeed described..
I would add that while holding the DZ without the case mentioned by setspeed, it feels a bit like holding two thin phones combined together rather than one phone.
its really not as bad as it sounds but i would have liked it if there was some sort of latch or something to hold the screen tight to the keyboard while the device is closed.
I have the phone for two weeks now.. for the first couple of days I put a rubber case on it (the black case that T-Mobile sell for the G2) but i removed it very quickly as i felt it gave the phone a very bulky feeling to it.. the case is not very thin and the DZ is not the lightest of phones.
Im on the lookout for a thinner case too.. it would be great if there was a clear one as-well..
setspeed, please post your thoughts on the new case after you try it out
I also thought of adding some cushioning material to the bottom of the screen, I'm on the lookout for that as-well..
other than that, my hinge holds the screen tight in place while the device is open.. the screen opening while the phone is upside down is really not an issue.
I haven't rooted my phone yet, i don't really feel the need to.. I compared it to the old desire i bought for my girlfriend.
I think that the new Sense UI is a bit heavier on the system and so there are some places i feel the old desire is faster.
for example, when dragging down the notification view from the top of the screen, the new Sense gives you a list of recent apps used. sometimes it needs to populate that list and so dragging down the notification view is not as fluent as on the old desire. its not an issue because once it populates the list, it runs smooth very smooth as-well.
I think there is also a bit of lag while scrolling through menus. the lag clears after first scroll and then it runs smoothly again.
I'm sure that there are some optimized roms out there that take care of those small issues.
I had a hard time deciding which phone to buy - the old desire or the Z..
I'm actually really happy with my decision..
Its a very very good phone
Hope you found my thoughts useful

[Q] My only concern about the Epic

I'm pretty content with my Epic so far. I've had it since November and have had no major issues with it and any I did have I was able to fix (no gps after flash, fixed thanks to Epic community, unresponsive screen orientation, fixed thanks to epic community again).
But I'm noticing a potential problem that I'm afraid no one here will be able to fix.
One of the minor gripes I have with my Epic is that whenever I press the top right button on my phone to either lock or unlock it, I ever so slightly apply some pressure with my fingers as if I wanted to push the screen up to slide out the keyboard. The amount of pressure my fingers are giving is minuscule but I'm already noticing that my phone no longer is as firm as it was 90 days ago.
This troubles me because I hardly ever use the keyboard, in fact, I only used it several times the first month to try out some emulators but gave up on it because the keyboard just isnt that great for it. My fear is that this phone is going to get as loose as the epics you find at the Sprint stores in less than a year!
Dont get me wrong, I dont expect the sliding mechanism to be strong forever, but I am pretty surprised that the phone is already feeling loose and I dont even use the physical keyboard
My question to you all is are any of you experiencing the same problem? How about those who use the keyboard frequently? Is there any way we can "re-tighten" whatever it is that is getting loose??

My phone is only 2months old and when the keyboard is shut and you look at it from the volume side I have a huge gap there. The slider is a little loose not to bad. My problem is just the gap issue. If I press on the left side of my screen you can literally see the left side of the screen go down due to that gap. I'm gonna be exchanging it soon I just don't feel like it cause my setup is finished and I just dont feel like doing it again.

I notice the epic case set helps it from feeling as loose now.
Sent from my SPH-D700 using XDA App

musclehead84 said:
My phone is only 2months old and when the keyboard is shut and you look at it from the volume side I have a huge gap there. The slider is a little loose not to bad. My problem is just the gap issue. If I press on the left side of my screen you can literally see the left side of the screen go down due to that gap. I'm gonna be exchanging it soon I just don't feel like it cause my setup is finished and I just dont feel like doing it again.
Click to expand...
Click to collapse
You can backup your data to your pc..and when you get your new epic just throw it back in.
Sent from my SPH-D700 using XDA App

It is what it is...
There are multiple causes for the screen wobble effect, and once it gets loose, much like a fine woman's _____, there's not much you can do to fix the situation. I've read on here how people have taken their epic's apart to try and tighten the slider but it's just not possible unless you send it back to samsung to have them do it. However, there are a few solutions insofar as mitigating one's "noticing" it on a daily basis. Both the Otterbox and Seidio Active X are nice cases and once they are attached, there is not really any screen wobble effect due to the way the cases fit. Although, what most people don't realize is that most of the cheap cases that are available for the epic (including the ones at the sprint store and the non-platinum series cases at best buy) are actually to blame for creating the gap between the screen and keyboard in the first place. The way that they clip on to the phone is not very well thought out like on the more expensive cases and the clips sometimes overlap and are simply thicker than they need to be on most of the cheapo cases. I learned this the hard way with my first epic and when I figured it out it was still within the 30 day trial period Sprint gives you with their phones. So i took it back under "false pretenses" and told bestbuy that the earphone speaker quality was ****ty compared to my "friends" Epic and that i wanted to get a different Epic. I've been very careful about which cases I use on my phone from that point on. The Seidio innocase and active x, platinum series, and otterbox cases are all the ones i know for sure that won't cause a "gaping" effect on your phone. All the ones at the sprint store have a negative impact and even the otterbox does just a tad, mainly due to the side clips on the top bezel that clipon by the top row of numbers on the keyboard.
anyways, that's my 2cents

Offset Sliding Mechanism?

I've had my DVP for about 4-6 weeks now, and the phone is great. No major problems or complaints.
I'm just wondering if this issue was unique to my model though. When the phone is closed, the top edge of the screen seems like it's offset from the body by a few millimeters down. It seems like it is properly aligned when I close the phone and set it on a hard flat surface in a perfectly vertical position.
Is this the way the phone is supposed to be? Or is this slight defect unique to my particular handset?
Sent from my Venue Pro using XDA Windows Phone 7 App

MisterPhilleh said:
I've had my DVP for about 4-6 weeks now, and the phone is great. No major problems or complaints.
I'm just wondering if this issue was unique to my model though. When the phone is closed, the top edge of the screen seems like it's offset from the body by a few millimeters down. It seems like it is properly aligned when I close the phone and set it on a hard flat surface in a perfectly vertical position.
Is this the way the phone is supposed to be? Or is this slight defect unique to my particular handset?
Sent from my Venue Pro using XDA Windows Phone 7 App
Click to expand...
Click to collapse
THANK GOD YOU RECOGNIZE IT!
because no one else seems to pay attention to this kind of detail. Or at lease they dont know any better.
i mean how hard can it be? its OBvious!
I've gone through 6 hand set and they've all had some weird offset like you've spoken above.
I even created a thread about it and everyone was like ... "nope, mines fine"
what are the odds that 5 out of 6 handsets came misaligned?
Another thing too, if you look at the device from the side, you'd notice that the gap spacing is different when it's opened and closed from all sides because the sliding mechanism is stupid.
I would say return your device or make up some excuse to have it replace by dell.
don't worry you automatically have a 1 year warranty in case anything defective happens.
Or, just make up some stupid excuse. They'll send you a new device, and you send the old one back.
Dell is retarded like that.
if i were you, i'd TOOL them.

It's probably due to the magnet that is used for the slider action, which pulls it to one side.

I think it is just the design of the phone, I have had 3 DVP's now and all were slightly "misaligned"

THANK YOU. This has bugged me from day one, even though it's a terribly minor issue. One thing I've noticed is that there is no "gap" at the bottom of the phone, but on the top, the screen half of the slider is a few milometers further down.

And there was me thinking I was being picky!!
Also, I noticed when it is slid up the screen goes wonky by perhaps 1 degree.
I was considering returning but as it seems some people have been few a number of misaligned handsets it seems unlikely there'll be a truly perfect one... shame.

my top front is slightly misaligned by half a millimeter or so - I can notice it if I am looking hard. Glad its only a little bit as it seems the problem can be much worse judging by this thread.
The slider action however is awesome - especially when coming from a pre

Ya mine has the same thing. Literally millimeters off. I wonder if getting a case fixes this.
Luckily everyone I show the phone off too never notices