As I posted here, Asurion said they would send me a brand new phone and that's exactly what they did! Just as if I had got it at sprint. It came in its sealed factory Sprint/Samsung Epic 4G box including the manuals, headset, battery, sd card w/adapter, charger, and usb cable. I'm really surprised! Lets hope it works. I'll post an update soon.
Not to rain on ur parade, but all phones even refurbs come that way
jimmydene84 said:
Not to rain on ur parade, but all phones even refurbs come that way
Click to expand...
Click to collapse
Lol, you didnt rain on his parade only, you also took the confetti, **** on the tubas and sliced the tires on the floats.
my refurb came in an Asurion box with a cheap little piece of tape covering the phone. The new one also doesn't have a sticker in the battery compartment that says "Asurion Remanufactured" or the square white water detection sticker. This one is definitely new.
Id be suprised if this was true huh maybe pigs fly. Why were you SOOO SPECIAL to get a new phone from asurion?
jimmydene84 said:
Not to rain on ur parade, but all phones even refurbs come that way
Click to expand...
Click to collapse
Nope not at all. My refurb came in an assurion box. No manual, headphones, cords, any of that extra junk.
It depends on their inventory. They have sent me new phones in the past.
jbadboy2007 said:
Id be suprised if this was true huh maybe pigs fly. Why were you SOOO SPECIAL to get a new phone from asurion?
Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA App
jbadboy2007 said:
Id be suprised if this was true huh maybe pigs fly. Why were you SOOO SPECIAL to get a new phone from asurion?
Click to expand...
Click to collapse
Way to change your post so quickly
Original:
"Rofl what a retard. Pull out the battery and look at that battery slot do you see it now a sticker that says REFURB. Asurion is not a new phone supplier"
Check the attatched, I'm not an idiot.
Picture taken with refurb phone btw
We just got a new in box evo from assurion a few weeks ago. It happens.
Sent from my SPH-D700 using XDA App
jimmydene84 said:
Not to rain on ur parade, but all phones even refurbs come that way
Click to expand...
Click to collapse
the last replacement I got came in a cheap brown box with a phone in it with some yellow screen guards on it. it did not come in an epic retail box
I can say that I have been issued a NIB replacement from Asurion in the past. Not surprised at all.
Sent from my SPH-D700 using XDA Premium App
Also, if you didn't read the post I referred to in the op, this is the second phone from Asurion. The first they sent me was a refurb and is malfunctioning. I told them about the malfunction and then I told them it had scratches so they said they would send me a new one.
I've only ever been sent new phones from asurion anytime I've ever used them (about 4-5 claims). Guess I've been lucky?
Either way I would never accept a refurbished phone. I bought a new phone and if it's defective I want a new phone.
P.S. Asurion still sucks LOL
Just dail ##786# and look it will tell you if its new or a refurb
I got one Monday and its a refurb
GituSum Epic4G
i was sent a new phone also. it happens if they run out of refurbs
DevilDogVIKING said:
my refurb came in an Asurion box with a cheap little piece of tape covering the phone. The new one also doesn't have a sticker in the battery compartment that says "Asurion Remanufactured" or the square white water detection sticker. This one is definitely new.
Click to expand...
Click to collapse
This is right. Refurbs certainly do not come in brand new packaging, with accessories. My last replacement did and its kick ass, brand spankin, new. With charger headphones and sdcard. The one before? A brown asurion box with a battery and an sd card. They didn't even give me th right size I got an 8gb. Oh and when I had my hero replaced guess what? Brown box as well. Nows who's bubble has been bursted?
Cd's or tapes?
I've also gotten brand new Asurion replacements, 2 out of 4 with my Moment and 2 out of 3 with my Epic. Refurbs have always come in the bastard plain empty brown box lol
Sent from my SPH-D700 using Tapatalk
All refurbs I've ever gotten came in this box.
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Edit, flash fail. Way too bright. Let me try again.
Sent from my SPH-D700 using XDA App
Related
Got out of the car today when I pulled up the gym and had my Nexus One on my lap.
It fell.
The screen broke.
I'm sad.
Luckilly TMo insurance covers it through Asurion and the deductible is only $130.
If my stupid car dock had arrived on time today this would have never happened! LOL
That is my story =P
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Pics aren't loading for me.
That's good you had the insurance. Do you get a new Nexus One or a used N1 or a check?
Can't see the pics either. Sad story, at least you have it covered.
about broken nexous oen
the funny thing is t mobile told me i could not get my n1
insured because i bought it from google and not in a tmobile store
they F*** lies Every time i talk to tmobile its a different story they are worthless
Silly question: did you have a screen protector on it or no? I'm guessing no since the screen broke, and any decent screen protector actually absorbs shock impacts and prevent a LOT of would-be cracks...
That damn on the lap thing gets a lot of peoples phones when they get out of the car...
My wife's dropped her tp2 like 5 times that way.. luckily.no broken screen...
I always check lap for this reason....
It's only the screen that broke?
If yes you can ask HTC to replace it with a brand new one(screen) for 100$ in case warranty didn't pay!
It's better than pay 600$ again
Was it in the slip in case that the phone comes with?
I always keep it in that and I have the feeling that would give it some good protection too. I bought a BSE (bestskinsever) full body protector, and I couldn't get used to it (not to mention it didn't slide out of the slip in case easily making it difficult to answer a call quickly) but I will use the screen protector.
sn95chico said:
the funny thing is t mobile told me i could not get my n1
insured because i bought it from google and not in a tmobile store
they F*** lies Every time i talk to tmobile its a different story they are worthless
Click to expand...
Click to collapse
it's funny to hear that mobile call-centers says lot of lies also in other countries of the world. I'm italian; here in Italy some people think about suicide when they must ask help with some mobile call-center and have no other ways to solve problems... LOL
I'm sorry for your screen...
sorry for your screen!
sn95chico said:
the funny thing is t mobile told me i could not get my n1
insured because i bought it from google and not in a tmobile store
they F*** lies Every time i talk to tmobile its a different story they are worthless
Click to expand...
Click to collapse
When did you get yours, because I got mine at launch and they told me that same thing. However I kept checking back with T-Mobile, HTC, and Assurion everyday, until it was offered. I mean Assurion has Google as a supported manufacturer on their website specifically for the N1.
Update:
Asurion was actually PLEASANT to work with! They did ask some odd questions to "verify" that I wasn't trying to get a cheap/free phone from someone else's plan. I finished my claim last night at 6:30pm PST and my phone landed in Seattle from KY at 3:30AM today and left Redmond shipping center this morning at 6:45AM! Yay!
I'm still not going to get a screen protector or a case. I got my car dock so a case will make it not fit and slipping it on and off is not fun. Screen protectors have never sat well with me. I don't like the texture it adds. I have sweaty fingers/hands so most screen protectors are no bueno for me. I hadn't had a single drop since I got the phone in January so I don't think I'll have another one (I get drunk EVERY weekend too) plus i have the car dock now so no more lap drops!
Yeah I thought Asurion would be a pain in the ass but they were easy to work with (no connection to them lol). $130 deductible is very affordable.
sad story bro. too many times my phone has fallen due to getting out the car (off my lap/slips outta pocket) and everytime your heart hits the ground with it. after i got my n1 i basically trained myself to always have it in my hand before i open the car door.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
t0mmy said:
sad story bro. too many times my phone has fallen due to getting out the car (off my lap/slips outta pocket) and everytime your heart hits the ground with it. after i got my n1 i basically trained myself to always have it in my hand before i open the car door.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I'm telling ya people... BELT CLIP CASE!
Seriously.. it's always on your belt, fully covered, u can sit/stand up - no pressure on the phone.
If my stupid car dock had arrived on time today this would have never happened! LOL
Click to expand...
Click to collapse
so sad
its your fault after all
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What's the story?
Sent From My HTC Evo Using Tapatalk Pro!
a pictures worth a thousand words .
phone fell off seat in movie theater, like 2 feet from ground..
was it naked?
I cried a little inside when I saw this picture..
without a case ? ya
sorry.
I hate how badly HTC tempers some of their phones [screen that is]
I remember when I got my first TP2, broke screen on first drop... I had a replacement,... That I still have... I treat it like trash! And lemme tell you this thing is sturdy. My Evo... Has been abused, dropped, fell straight on the curb of the sidewalk (right onto the raised part and onto the floor). Only visible thing is a tiny dot of glass that chipped off the lower bottom right.. This one is sturdy as hell too...
this was my first time dropping the phone, I only had it for about two weeks.
The screen is like scratch proof but not shatter proof, it should be the other way around at least (hopefully both). I tried using my keys to scratch out a hole in the glass so i could take it out and see if i could get a replacement glass but the keys wouldnt even scratch as hard as i tried
i died a little inside when i saw that picture. if that happened to my phone...i would probably cry
Dang that really sux. I was so scared when I dropped my Evo at work from a height of 30 ft and lucky for me I just had sum dirt in the kick stand but that was the day I added insurance on my bill. I'm sure if u have insurance they will give u a new screen as there was a time with my instinct I broke the screen 3 times in a month and Sprint fixed it no questions asked
Sent from my PC36100 using XDA App
felacio said:
I cried a little inside when I saw this picture..
Click to expand...
Click to collapse
i LOLed really
Sporkman said:
i LOLed really
Click to expand...
Click to collapse
his name or the comment?
DirtyShroomz said:
his name or the comment?
Click to expand...
Click to collapse
@ the PIC why put a 500$ phone on a sent and EVEN take the chance of it falling ?
That sucks man . Well if you don't have insurance, they sell replacement touch screen digitizers on eBay. Not sure how easy it is to replace.
http://cgi.ebay.com/HTC-Sprint-Evo-...862017?pt=PDA_Accessories&hash=item4152abc101
I have no affiliation to that seller, just looked up the cheapest one that wasn't out of the country.
Looks like some guys just put up a repair video too and it doesn't look too difficult, but I'd be scared to do it myself lol.
http://www.repairsuniverse.com/htc-evo-4g-glass-touch-screen-digtizer-lcd-repair-guide.html
Most sprint repair stores are stocking glass/screen replacements. Just go down there and get it fixed, generally they can do them in 15-20 minutes
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
if you are rooted you will probably have to unroot... but you already knew that
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
rockage said:
actually im within the first 30 days, so im taking the phone back to a store and swapping it for a brand new one. which seems like a great deal to me.
Click to expand...
Click to collapse
Good luck man. 30 days or not they're probably not gonna just swap an obviously damaged phone out for a new one. Not saying it wont happen, just.. good luck!
rockage said:
I just flashed back to the stock rom i found in the evo wiki, that should be good correct ?
Click to expand...
Click to collapse
You should be good with that. In my experience I've had no trouble taking rooted devices in to them. I always make sure at the very least it appears stock when they power it up.
I called them and they are the ones that suggested i just return it and get a new one since it's within thirty days. I called the store too, not sprint (sometimes they like to contradict each other).
First one I had screen went white flickering returned it
Now new one speakers died out of nowhere mid call now I have a phone w no sound **** you Samsung. Take froyo and shove it up your ****ing ass. ...........:\
Sent from my SPH-D700 using XDA App
Here ya go...
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That's from the people who are on Epic #4 or higher. Thank you come again.
Seriously I guess it must be the invisible shield I put on my screen that protects my phone from me constant dropping it on the ground
or maybe I was just lucky and got a perfect unit
Did they give you a refurbished after your first one?
Same my phone looks NEW shine it 3x a day but just out of curiosity if i have the 7$ protection plan from sprint how can i get a new phone without having to pay the 100$ deductible?
No they always get you a refurbished one unless you are on your first 30 days of purchase with the phone
LOL...figures they're so stupid -_-
alexs5 said:
No they always get you a refurbished one unless you are on your first 30 days of purchase with the phone
Click to expand...
Click to collapse
Yes, but its also possible for you to be within 30 days and some stores give you a refurbished and treat is as new...it happened before..
And yes after 30 days you get refurbished usually BUT there are those lucky who get a brand new one.
alexs5 said:
No they always get you a refurbished one unless you are on your first 30 days of purchase with the phone
Click to expand...
Click to collapse
iSaint said:
LOL...figures they're so stupid -_-
Click to expand...
Click to collapse
last I heard sprint doesnt have any refurb Epics yet and they are still giving out NEW Epics. Also if you go into a sprint repair store they do not charge you anything to replace it as long as you have insurance..
xTmDarren said:
last I heard sprint doesnt have any refurb Epics yet and they are still giving out NEW Epics. Also if you go into a sprint repair store they do not charge you anything to replace it as long as you have insurance..
Click to expand...
Click to collapse
That is absolutely not true. I am on Sero Premium, which requires apparently some special activation process that my sprint store didn't know about. 3 TEP replacements in a week all with "non functional radios" (ie they didn't activate it correctly), all refurbs. Finally they figured it out and just replaced the screen on my original epic with parts cannibalized from one of my 3 TEP replacements.
My first replacement was new dunno Whuts gonna happen this time I. Don't want a broke down ****box LOL I honestly want to trade it for an evo
Sent from my SPH-D700 using XDA App
4th epic..? dang im still on my 1st and my only issue has been a dead pixel (red right in center) but i only see it on a white screen if i really look for it.
perhaps it is is the Invisashield haha
I'm on my 3rd epic.
i had a hero for a full year and i didnt ever have any problems with except it was falling apart and the back wouldn't stay on
the epic is better any phone ive ever had in my eyes or its maybe just me
Talk to me when you've surpassed 7
Sent from my SPH-D700 using XDA App
xjman said:
Talk to me when you've surpassed 7
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Other than possibly frying the nand memory with a bad odin flash, or running it over what do you guys do to your phones? I work in a computer shop/recycling center and I carry my phone in my pocket. I run into stuff, hit it with 37in crts, drop it in open computer cases out of my shirt pocket and the drop to the concete only nicked the corner otherwise its perfect.
sent from "The Other Woman"
xjman said:
Talk to me when you've surpassed 7
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
What was wrong with the phones you had??
Mine has been dropped, a lot, it's gotten more than one accidental boot heel, I've even dropped it in a puddle. This, as well as feverishly hacking it... and, as annoyed as I am regarding froyo.. I must say this phone has held up very very well.
Sent from my SPH-D700 using XDA App
I kept my phone completle stock didn't do anything to it I "didn't want anything to happen to it" LOL that obiousky worked out well **** broke received on stock I will be going to a sprint store soon ilk keep pol posted if your interested in my day to day life LOL
Sent from my SPH-D700 using XDA App
So I got my phone today and low and behold I have some serious (at least to me) blemishes and scratches on the back. Some pics below. I know they may not seem too bad but come on, this is a brand new phone, and unexceptable if you ask me. So I actually go to my nearby ATT store to see if they have stock already so they can swap it out and they don't have any yet. You could see it in the eyes of the workers that they hadn't seen one yet. Borderline oogling over it.
Anyways, they say call ATT and they'll send me another. I call and low and behold they CAN send me a replacement (not overnight mind you, I'd have to pay for that), but as I had to remind them, there is a backorder for it so they couldn't tell me when I'd get it. All this time I wouldn't be able to activate the phone. I say screw it, I'll keep it but you gotta give me something here. All they can do open a customer credit report and see if it goes through. Suffice it to say.....I'm pissed.
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Yeah this is a total case of WTF. Must have happened in the flashing process when they added all their carrier crap.
Wow. Was it shipped in bag full of rocks?
Thats how mine is from GPlay! Not as bad as yours but the same type of marks.... Seems like it was slid around and there was a bunch of dust/debris in the box on the phone.. I called them up right after I saw and they were gonna set me up with a new replacement but there is a problem with there system with that apparently...:roll eyes: So I have to wait for them to fix that then get in contact with me to set up the replacement... Im using this one in a case in the mean time but it definitely shouldn't fly to get one that looks this way!
Looks like someone was skate boarding on it before shipping. Lol I would return it. There is no fu#king way I pay over $700 for a screwed up phone.
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Sorry about the phone man - Thankfully sprint didn't add any type of logo..
But this comment had me rolling for like 5 mins..
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hilarious
Seriously, that is unacceptable. I'd be pissed. Hope u get the replacement soon, you never feel like its quite yours until you get the replacement.
Sent from my Nexus 9 using Tapatalk
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
Hahaha this comment had me rollin as well. Sorry about your phone OP. Hopefully they give you some type of credit or something.
That valiant phone fought tooth and nail and tried to resist being tramp stamped. In the end the handset torturers won
h0bnail said:
Probably happened while they were tattooing that sweetass globe on the bottom. Well worth the sacrifice, IMO.
Click to expand...
Click to collapse
You sir win the internet for the day.
Sent from my Nexus 7 using Tapatalk
How is that AT&T's fault? Lol.
"A Lenovo company..."
I would try blast them Motorola and ATT on social media. No way you fork over that much cash money for A defectove unit. I also suggest you QC the camera carefully. It may have got the lense.
Motorola QC issue.
I was at my tmobile store when they unboxed their demo unit and it had the same nonsense. We considered that maybe they just purposely sent the ****ty ones to stores for demo purposes. Hope this is not a widespread issue
That's what you get for purchasing a phone from the devil.
holywhitebread said:
How is that AT&T's fault? Lol.
Click to expand...
Click to collapse
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
I think it has some room to move because there doesn't seem to be anything keeping it in place or anything protective it has to sit on. Its just sitting on indent of the phone with the documentation. I think it happened during shipping possibly especially if it was man handled it could bounce around and scuff up but idk? i don't see how sliding on cardboard could cause marks like that.
Im also still waiting on Gplay to reply and fix there system to get me a new replacement...
Did you have any issues getting AT&T to initiate the return? This is ridiculous, mine has this too.
Cy_n_ic said:
They would have touched it last when flashing their splash screenand doing the logo on the back. But a previous commenter said his gplay device was the same. I would look at how the phone fits in the retail packaging. Does it have room to move around at all, is what i would be looking at.
via Glade PlugIns
Click to expand...
Click to collapse
AT&T wouldn't have done it themselves, just semantically speaking.
They would have made a deal with the OEM (Motorola) to make the modifications on their behalf before packaging.
Not defending AT&T or anything, of course.
I had hoped that they would have sent those of us who ordered before the pop up box came up would have gotten the same gift, but boy was I wrong. A lousy water bottle included with the supposed $99 discount.
Had I known, I would have cancelled and reordered.
Anyone get a better mystery gift?
Superguy said:
I had hoped that they would have sent those of us who ordered before the pop up box came up would have gotten the same gift, but boy was I wrong. A lousy water bottle included with the supposed $99 discount.
Had I known, I would have cancelled and reordered.
Anyone get a better mystery gift?
Click to expand...
Click to collapse
That's some BS. Just one more thing I gotta throw or give away. Mine is supposed to be arriving tomorrow. I'll let you know what my mystery gift is.
Honestly, I was hoping it would be earbuds or something like that.
Sent from my Pixel 2 XL using XDA Labs
IM said it could be earbuds or a bottle. But apparently, the bottle is worth $99. ?
Trying to upload a screenshot of the conversation where he said it was actually with $99. I told him it better have gold in it.
I asked him to escalate, as he said they'll contact me soon.
OP makes a good phone, but it's always their weird business crap like this I find irritating.
agreed, the water bottle is a slap in the face. i hope we all make our voices heard and maybe they do something.
Just received mine too. Feel like a sucker. Damn water bottle
dreisus said:
Just received mine too. Feel like a sucker. Damn water bottle
Click to expand...
Click to collapse
Right? Well since I also received the $99 water bottle I had to go to a T-Mobile store where I could buy a decent case for $42 dollars. Sigh.
Sadly my experience was the same, got the same stupid tiny water bottle/thermos, I was hoping for another charger like they used to do (or at least something more useful). I also had to buy a case from T-Mobile since my nicer case is coming from China and could be here anywhere in the next 3 mo (sadly I'm not exaggerating shipping time).
I also received a really shiny metal water bottle. It's too small to be of much use and was I was pretty disappointed when I realized that's all the "surprise gift" was....
Pic of the water bottle please
Someone please upload the pic of the $99 goddamn water bottle....
Here's a link to the OP forum where people are pissed. I love what this guy did with the pic. ?
https://forums.oneplus.com/threads/mystery-gift.1322017/page-6#post-22254938
OP ordered me $20 to their overpriced store.
They also asked for feedback to be submitted to https://forums.oneplus.com/feedback/
This pretty will be my last Oneplus phone due to their deceptive marketing and screwing us over
https://imgur.com/TrW4SqK
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g96818 said:
This pretty will be my last Oneplus phone due to their deceptive marketing and screwing us over
https://imgur.com/TrW4SqK
Click to expand...
Click to collapse
I think that pretty much sums it up.
May send this back and get a Samsung instead.
Superguy said:
I think that pretty much sums it up.
May send this back and get a Samsung instead.
Click to expand...
Click to collapse
I concur. Was thinking maybe a pixel since it should be more mod friendly
I got today my oneplus 8t with just a bottle, without cover. Even the clear does not come with that one
Emanuel09 said:
I got today my oneplus 8t with just a bottle, without cover. Even the clear does not come with that one
Click to expand...
Click to collapse
Are you serious? I haven't opened mines yet.
Yes, of course just charger and cable. And misery box a bottle.
I'm really disappointed about the bottle too. I was hoping for at least a case and maybe earbuds but damn this really was a slap in the face. Unlike someone else that posted, I couldn't even find a case at my local T-Mobile store (or others within 15 miles of me). The cases on amazon seem like garbage right now as well.
Only good side is that shipping was fast... I got my phone before a lot of T-Mobile stores even had time to put up a demo unit according to one store I went to.
Graphically it is better
From NEVER SETTLE to NEVER MORE!!!